Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,163 complaints for KEYSTONE
Incident date: Apr 9, 2015
2 WEEKS AGO WHILE TRAVELING ON INTERSTATE 20 IN EAST TEXAS ONE OF MY TIRES ON MY 2014 300RB SEPARATED AND DID $9K WORTH OF DAMAGE TO MY RV SEVERING GAS LINES, ELECTRICAL LINES AND DESTROYED MY CABINETS! THIS TIRE DID NOT EXPLODE. IN FACT IT WAS STILL AIRED UP TO 70 PSI WHEN I STOPPED!!!!! THE TREAD LITERALLY JUST FELL OF THE TIRE!!!!! AND WHEN I STOPPED TO PUT THE SPARE ON I NOTICED ANTHER TIRE W... Read more
Incident date: Apr 9, 2015
2 WEEKS AGO WHILE TRAVELING ON INTERSTATE 20 IN EAST TEXAS ONE OF MY TIRES ON MY 2014 300RB SEPARATED AND DID $9K WORTH OF DAMAGE TO MY RV SEVERING GAS LINES, ELECTRICAL LINES AND DESTROYED MY CABINETS! THIS TIRE DID NOT EXPLODE. IN FACT IT WAS STILL AIRED UP TO 70 PSI WHEN I STOPPED!!!!! THE TREAD LITERALLY JUST FELL OF THE TIRE!!!!! AND WHEN I STOPPED TO PUT THE SPARE ON I NOTICED ANTHER TIRE W... Read more
Incident date: Apr 24, 2014
2014 KEYSTONE WILDWOOD VAIL SPORT ST 205/75D 14 ALREADY CRACKING IN SIDEWALLS AND HAD ONE BLOW IN SPRING OF 2014. HAD TO REPLACE, NOW NOTICING THE CRACKING BELIEVE IT IS DUE TO FAULTY TIRES. *TR
Incident date: Apr 3, 2015
TL* THE CONTACT OWNS A 2015 (NA) KEYSTONE ALPINE RV. THE CONTACT STATED THAT THE RV ELECTRICAL SYSTEM WAS DEFECTIVE. THE CONTACT NOTICED THAT THE OUTLETS FAILED TO PROVIDE ELECTRICAL POWER AND THE HOT WATER SYSTEM DID NOT PROVIDE HEATED WATER. AN RV TECHNICIAN INSPECTED THE POWER OUTLETS AND WAS ABLE TO CORRECT THE WIRES; HOWEVER, THE HOT WATER SYSTEM WAS NOT REPAIRED AND THE WALL NEEDED TO BE REM... Read more
Incident date: Apr 19, 2015
BLOW OUT OF FRONT RIGHT TIRE ON CAMPER RESULTING IN RIPPING APART THE UNDER SIDE. (INSOLATION; WIRING; GAS LINES AND FLOORING) SEVERAL FEET OF FIBERGLASS AND ALUMINUM SIDING BLOWN APART. TREAD ON TIRE WAS TOTALLY SEPARATED CAUSING THE DAMAGE. TIRES MOUNTED FEB 2014 AND HAVE APPROXIMATELY 1200 MILES ON THEM TIRES MENTIONED HERE: BCT JK 42 ST 225/75 R 15 HI - RUN. TIRES WERE PROPERLY INFLATE... Read more
Incident date: Apr 19, 2015
BLOW OUT OF FRONT RIGHT TIRE ON CAMPER RESULTING IN RIPPING APART THE UNDER SIDE. (INSOLATION; WIRING; GAS LINES AND FLOORING) SEVERAL FEET OF FIBERGLASS AND ALUMINUM SIDING BLOWN APART. TREAD ON TIRE WAS TOTALLY SEPARATED CAUSING THE DAMAGE. TIRES MOUNTED FEB 2014 AND HAVE APPROXIMATELY 1200 MILES ON THEM TIRES MENTIONED HERE: BCT JK 42 ST 225/75 R 15 HI - RUN. TIRES WERE PROPERLY INFLATE... Read more
Incident date: Apr 2, 2015
WAS TRAVELING NORTH ON I 95 IN S.C. JUST NORTH OF EXIT 68. I WAS TRAVELING AT 55 MPH WHEN THE RIGHT REAR TRAILER TIRE BLEW DAMAGING THE SKIRTING AND POSSIBLY BENT THE AXLE ON MY MONTANA 5TH WHEEL TRAILER. THE TIRE WAS A GOODYEAR MARATHON ST235X80R16E. THE TIRE WAS MANUFACTURED IN CHINA, AND WASN'T EVEN 3 YEARS OLD. THE TIRES THAT ARE MADE IN CHINA HAVE BEEN NAMED CHINA BOMBS BECAUSE OF ALL THE TIR... Read more
Incident date: May 1, 2014
TL* THE CONTACT OWNS A 2015 KEYSTONE MONTANA. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE CONNECTING RIVETS TO THE QUAD ENTRY STEPS WERE BENT AND CAUSED THE STEPS TO BECOME UNSTABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT WAS UNABLE TO DETERMINE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V10200 (STRUCTURE). THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Apr 1, 2015
THE TIRES THAT THE KEYSTONE RV COMPANY PUTS ON THEIR FIFTH WHEEL TRAILERS ARE UNSAFE, AT APPROX. 2500 MILES AND 4 YEARS OLD I HAD A BLOW OUT ON I-35 . IT TORE UP MY TRAILER AND I FEEL THEY THEY ARE UNSAFE AND VERY DANGEROUS. *TR
Incident date: Apr 1, 2015
THE TIRES THAT THE KEYSTONE RV COMPANY PUTS ON THEIR FIFTH WHEEL TRAILERS ARE UNSAFE, AT APPROX. 2500 MILES AND 4 YEARS OLD I HAD A BLOW OUT ON I-35 . IT TORE UP MY TRAILER AND I FEEL THEY THEY ARE UNSAFE AND VERY DANGEROUS. *TR
KEYSTONE
MONTANA HIGH COUNTRY
(2013) - EQUIPMENT ADAPTIVE/MOBILITY
Mar 24, 2015
Incident date: Jan 15, 2015
THE ENTRY STEPS INTO MY FIFTH WHEEL TRAILER HAD A FAILURE. THE RIVET IN THE SECOND STEP FROM THE BOTTOM BROKE WHEN STEPPED ON, ALLOWING IT TO COLLAPSE ON ONE SIDE. I HAVE TEMPORARILY REPAIRED THE STEP WITH A BOLT. I ALSO CONTACTED KEYSTONE ON THE DATE OF THIS COMPLAINT ONLY TO BE TOLD MY VIN WAS NOT WITHIN THE RECALL SCOPE EVEN THOUGH THE STEP ASSEMBLY IS MADE BY HICKORY SPRINGS. *TR
Incident date: Mar 3, 2014
MY RV HAS A SET OF FOLDING STEPS FOR ENTRY. THERE ARE 4 STEPS. THE TOP LEFT RIVET IS ALL BUT PULLED OUT. THEY ARE UNSAFE FOR USE, HAVE A LOT OF FLEX WHEN USED AND REQUIRE THE PLACEMENT OF CONCRETE BLOCKS UNDER THEM TO BE USED SAFELY. KEYSTONE HAS A RECALL ON QUAD STEPS. #15-224. MY DATE OF MANUFACTURE FALLS IN THE MIDDLE OF THE DATE RANGE OF THIS DEFECT RECALL. WHEN I CALLED KEYSTONE I AM T... Read more
Incident date: Mar 3, 2014
MY RV HAS A SET OF FOLDING STEPS FOR ENTRY. THERE ARE 4 STEPS. THE TOP LEFT RIVET IS ALL BUT PULLED OUT. THEY ARE UNSAFE FOR USE, HAVE A LOT OF FLEX WHEN USED AND REQUIRE THE PLACEMENT OF CONCRETE BLOCKS UNDER THEM TO BE USED SAFELY. KEYSTONE HAS A RECALL ON QUAD STEPS. #15-224. MY DATE OF MANUFACTURE FALLS IN THE MIDDLE OF THE DATE RANGE OF THIS DEFECT RECALL. WHEN I CALLED KEYSTONE I AM T... Read more
Incident date: Mar 11, 2015
TIRE BLOW OUT. I WAS PULLING MY CAMPER AT 60 MPH, JUST N OF THE FLA LINE ON 1-95. THE ROAD TEMPERATURE WAS MODERATE. I CHECKED TIRE PRESSURE BEFORE LEAVING SAVANNAH, 80 PSI. THE TIRE HAD APPROXIMATELY 4500 MILES ON IT, IT WAS NOT WORN AND WAS IN GOOD SHAPE. THE TIRE BURST WITH A LOUD NOISE AND IMMEDIATELY DEFLATED. I HAD TO CHANGE THE TIRE ON THE SHOULDER OF THE ROAD. WE REPLACED THE TIRE IN JAX F... Read more
Incident date: Mar 9, 2015
I HAVE A 2004 KEYSTONE TRAVEL TRAILER. THE REFRIGERATOR HAS A RECALL FROM DOMETIC. THE RECALL IS TO PREVENT FIRES IF THE REFRIGERATOR LEAKS FLAMMABLE COOLANT INTO THE PROPANE FLAME. MY COOLER HAS STARTED TO LEAK AND IS NO LONGER SAFE TO USE. DOMETIC WILL NOT REPLACE THE FAULTY COOLER. THEIR SOLUTION TO THE PROBLEM (LEAKING COOLERS) IS TO INSTALL A SWITCH THAT TURNS THE FRIDGE OFF IN CASE OF A LEAK... Read more
Incident date: Jun 2, 2014
WITHIN 3 MONTHS OF PURCHASING A NEW KEYSTONE MONTANA 5TH WHEEL THE REAR FIRE EMERGENCY WINDOW LATCH BROKE. IN ORDER TO CONTINUE USING THE 5TH WHEEL THE WINDOW HAD TO BE SECURED SHUT WITH WIRE TIES. THIS EMERGENCY WINDOW IS ONE OF ONLY THREE FIRE EXITS FROM THE TRAILER. IT IS THE ONLY FIRE EXIT IN THE REAR EXTRA LIVING QUARTERS. IT HAS BEEN OVER A YEAR WITH THIS PART ON "BACK ORDER". NOW I AM ... Read more
Incident date: Jun 2, 2014
WITHIN 3 MONTHS OF PURCHASING A NEW KEYSTONE MONTANA 5TH WHEEL THE REAR FIRE EMERGENCY WINDOW LATCH BROKE. IN ORDER TO CONTINUE USING THE 5TH WHEEL THE WINDOW HAD TO BE SECURED SHUT WITH WIRE TIES. THIS EMERGENCY WINDOW IS ONE OF ONLY THREE FIRE EXITS FROM THE TRAILER. IT IS THE ONLY FIRE EXIT IN THE REAR EXTRA LIVING QUARTERS. IT HAS BEEN OVER A YEAR WITH THIS PART ON "BACK ORDER". NOW I AM ... Read more
Incident date: Jul 1, 2014
WHILE SITTING STILL THE REAR EMERGENCY WINDOW LATCH BROKE. CAUSING THE WINDOW TO OPEN. ALLOWING WIND, RAIN, DIRT, DUST TO ENTER THE RV. I CONTACTED KEYSTONE RV AND ASKED FOR ASSISTANCE. THEY REPLIED THEY PROVIDED NO RETAIL CUSTOMERS PARTS ASSISTANCE. I THEN CONTACTED RON HOOVER RV, DONNA, TX. THE PARTS MANAGER HAS TRIED FOR OVER 10 MONTHS TO OBTAIN A REPLACEMENT LATCH. I AM TOLD THE PART I N... Read more
Incident date: Feb 11, 2015
THE FRESH WATER TANK SUPPORT BRACKETS AND SECURING 3/8 SELF-DRILLING ? TO 1? TAP SCREWS FAILED. ALL (5) BRACKETS FAILED. ONLY (2) TAP SCREWS ON ONE END OF THE (2) OUTBOARD BRACKETS REMAINED INSTALLED. THOSE SCREWS WERE BACKED OFF A TIGHTENED POSITION BY APPROXIMATELY 1/8? TO 1/4? POSITION. THREE (3) SUPPORT CHANNEL BRACKETS ARE BENT IN THE MIDDLE TO A PERMANENT POSITION BY A 2 1/2" TO 3? DROP IN... Read more
Incident date: Feb 11, 2015
THE FRESH WATER TANK SUPPORT BRACKETS AND SECURING 3/8 SELF-DRILLING ? TO 1? TAP SCREWS FAILED. ALL (5) BRACKETS FAILED. ONLY (2) TAP SCREWS ON ONE END OF THE (2) OUTBOARD BRACKETS REMAINED INSTALLED. THOSE SCREWS WERE BACKED OFF A TIGHTENED POSITION BY APPROXIMATELY 1/8? TO 1/4? POSITION. THREE (3) SUPPORT CHANNEL BRACKETS ARE BENT IN THE MIDDLE TO A PERMANENT POSITION BY A 2 1/2" TO 3? DROP IN... Read more
Incident date: Jul 3, 2012
TL* THE CONTACT OWNS A 2009 KEYSTONE RAPTOR. THE CONTACT STATED THAT THERE WAS A LOOSE GROUND FALL WIRE, WHICH CAUSED THE VEHICLE TO CATCH ON FIRE. THE CONTACT DID NOT DISCLOSE WHO EXTINGUISHED THE FIRE, OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Fire
Incident date: Jan 12, 2015
PURCHASED 2013 MONTANA 5TH WHEEL TRAVEL TRAILER EQUIPPED WITH GOODYEAR MARATHON 235 80/R16 TIRES. AFTER FIRST TIME OUT WE TRAVELED APPROXIMATELY 100 MILES ROUND TRIP. AFTER RETURNING HOME I INSPECTED THE RV AND NOTICED BUBBLES ON THE FIRST TIRE DRIVERS SIDE. I REPLACED BOTH TIRES ON THAT AXLE WITH TWO TOW MAX. IN JANUARY 2015 WE WERE PARKED IN ST. GEORGE, UT. I DID A WALK AROUND AND NOTICED TIRE C... Read more
Incident date: Jan 2, 2015
DRIVING ON INTERSTATE 8 IN AZ TRAVELING AT 65 MPH THE RIGHT FRONT TIRE BLEW OUT ON MY MONTANA 5TH WHEEL RV AND DAMAGED THE SIDE OF THE TRAILER. THE TIRES HAD ONLY ABOUT 7500 MILES ON THEM AND THEY WERE GOODYEAR MARATHON ST235/80/R16. THE TRAILER WAS NOT OVER LOADED.THESE TIRES SHOULD LAST LONGER THEN THAT.I STOPPED IN YUMA, AZ AND REPLACED ALL FOUR TIRES. *TR
Incident date: Jan 2, 2015
DRIVING ON INTERSTATE 8 IN AZ TRAVELING AT 65 MPH THE RIGHT FRONT TIRE BLEW OUT ON MY MONTANA 5TH WHEEL RV AND DAMAGED THE SIDE OF THE TRAILER. THE TIRES HAD ONLY ABOUT 7500 MILES ON THEM AND THEY WERE GOODYEAR MARATHON ST235/80/R16. THE TRAILER WAS NOT OVER LOADED.THESE TIRES SHOULD LAST LONGER THEN THAT.I STOPPED IN YUMA, AZ AND REPLACED ALL FOUR TIRES. *TR
Incident date: Dec 1, 2014
2010 KEYSTONE RAPTOR FIFTH WHEEL TRAILER. POTENTIALLY DEADLY INTEGRATED TRAILER BRAKE CONTROLLER. *TA THE CONSUMER STATED WHILE DRIVING, HE ENCOUNTERED SLOWING TRAFFIC. HE TAPPED THE BRAKES TO RELEASE THE CRUISE CONTROL THAT WAS SET AT 55 MPH, WHEN SUDDENLY THE VEHICLE IN FRONT OF HIM HIT THE BRAKES HARD WHICH CAUSED HIM TO HIT THE BRAKE HARD AS WELL. WITH BOTH FEET ON THE BRAKE PEDAL TRYING TO S... Read more
Incident date: Dec 2, 2013
THE 5TH WHEEL PIN ASSEMBLY HAS MOVEMENT AND HAS CAUSED DAMAGE TO THE INTERIOR CABINET INSIDE ABOVE IT. THERE HAS BEEN OTHER COMPLAINTS IN THE KEYSTONE FORUM ABOUT THE SAME PROBLEM. I HAVE BEEN INFORMED TO NOT TOW IT BY ONE DEALER. I HAVE TOWED IT LESS THAN 3000 MILES SINCE NEW. *JS
Incident date: Dec 2, 2013
THE 5TH WHEEL PIN ASSEMBLY HAS MOVEMENT AND HAS CAUSED DAMAGE TO THE INTERIOR CABINET INSIDE ABOVE IT. THERE HAS BEEN OTHER COMPLAINTS IN THE KEYSTONE FORUM ABOUT THE SAME PROBLEM. I HAVE BEEN INFORMED TO NOT TOW IT BY ONE DEALER. I HAVE TOWED IT LESS THAN 3000 MILES SINCE NEW. *JS
Incident date: Nov 5, 2014
WE PURCHASED A 2013 KEYSTONE AVALANCHE WHICH WAS EQUIPPED WITH TOW MASTER TIRES SIZE ST235/80R/16 WE WERE GOING ON OUR THIRD TRIP BUT FORTUNATELY BEFORE LEAVING A SIDEWALL BULGE WAS NOTICED THE TIRE ONLY HAD ABOUT 1,200 MILES ON IT. WE HAD TO PURCHASE A NEW TIRE BUT TOW MASTER ALTHOUGH ADMITTING THE TIRE WAS DEFECTIVE WOULD ONLY REIMBURSE US A SMALL PORTION OF WHAT WE HAD TO PAY FOR A REPLACEMENT ... Read more
Incident date: Oct 25, 2014
IOTA ITS-50R TRANSFER SWITCH FAILURE :CENTER LUGS OVER HEATED AND BEGAN TO MELT, MELTED WIRING AT TERMINAL AND MELTED UNIT COVER. HAD I NOT BEEN HOME, OR ASLEEP, IT WOULD HAVE BURNED THE WHOLE CAMPER DOWN, POSSIBLY RESULTING IN INJURY OR DEATH! *TR
Incident date: Sep 8, 2014
MALFUNCTION OF AN AUTO-LEVELING HYDRAULIC JACK. WHILE IN TRANSIT THE LEFT FRONT JACK EXTENDED NEARLY COMING IN CONTACT WITH THE ROADWAY. IF THE JACK WOULD HAVE COME INTO CONTACT WITH THE ROADWAY THE CONSEQUENCES COULD HAVE BEEN CATASTROPHIC. I HAVE HAD PROBLEMS WITH THE JACKS SINCE I FIRST PURCHASED THE TRAILER. I HAVE HAD THE TRAILER JACKS LOOKED AT OR REPAIRED BY THE DEALER ON AT LEAST THREE... Read more
Incident date: Sep 18, 2014
TL* THE CONTACT OWNS A 2013 KEYSTONE ALPINE RECREATIONAL TRAILER EQUIPPED WITH POWER KING TOW MAX TIRES, SIZE: ST235/80R16E (NA). WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT PASSENGER SIDE TIRE TREAD SEPARATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THREE TIRES EXPERIENCED TREAD SEPARATION. THE LOCATION OF THE DEFECTIVE TIRES WERE UNKNOWN. THE TIRES WERE REPLACED. T... Read more
Incident date: Feb 20, 2014
THERE WAS A SAFETY RECALL ON THE DEADBOLT LOCK CYLINDER. I WENT ON LINE AND FILLED OUT THE FORM TO GET THE REPLACEMENT. IT WAS SUPPOSE TO BE DELIVERED IN 10-12 BUSINESS DAYS. WHEN IT DID NOT ARRIVE, I CALLED FASTEC INDUSTRIAL. THEY SAID THEY WERE EXPERIENCING EXTREMELY HIGH VOLUMES OF REQUESTS DUE TO THE RECALL, SO IT WAS TAKING LONGER THAN NORMAL. I WAITING A FEW MONTHS AND CALLED BACK. THEY SAID... Read more
Incident date: Sep 19, 2014
TL* THE CONTACT OWNS A 2013 KEYSTONE ALPINE RV BEING TOWED BY A 2013 DODGE RAM 3500. THE CONTACT STATED THAT THE MICROWAVE FREQUENTLY TURNED ON AND OFF. THE MICROWAVE CONVECTION OVEN WAS MANUFACTURED IN JANUARY OF 2013, MODEL NUMBER CFMV154CLS AND SERIAL NUMBER KG30102106. THE CONTACT NOTICED THAT ITEMS INSIDE OR NEAR THE MICROWAVE BURNED WHEN THE UNIT WAS NOT ACTIVATED. AS AN INTERIM REPAIR, THE ... Read more
Incident date: Sep 19, 2014
TL* THE CONTACT OWNS A 2013 KEYSTONE ALPINE RV BEING TOWED BY A 2013 DODGE RAM 3500. THE CONTACT STATED THAT THE MICROWAVE FREQUENTLY TURNED ON AND OFF. THE MICROWAVE CONVECTION OVEN WAS MANUFACTURED IN JANUARY OF 2013, MODEL NUMBER CFMV154CLS AND SERIAL NUMBER KG30102106. THE CONTACT NOTICED THAT ITEMS INSIDE OR NEAR THE MICROWAVE BURNED WHEN THE UNIT WAS NOT ACTIVATED. AS AN INTERIM REPAIR, THE ... Read more
Incident date: Sep 5, 2014
RV WITH 1088 MILES ON TIRES. HAD A BLOWOUT ON THE FREEWAY. TIRE COMPLETELY SHREDDED WITH TREAD SEPARATED THROUGHOUT. WHEN WE HAD THE TIRES REPLACED 3/5 TIRES WERE DAMAGED. 1 SHREDDED THAT CAUSED THE BLOWOUT AND TWO OTHER WITH LARGEST BLOBS INSIDE THE TIRE. THESE TYPE OF TIRES ARE VERY UNSAFE AND SHOULD BE REMOVED FROM THE MARKET. *TR
Incident date: Aug 27, 2014
WE WERE 4 HOURS INTO OUR VACATION WHEN THE GOODYEAR MARATHON 235/80/16 ON OUR 2011 MONTANA 5TH WHEEL BLEW. THE DAMAGE WAS CLOSE TO $2000, MESSED UP THE TIRE WELL, RIPPED THE BELLYPAN AND MESSED UP THE SLIDE OUT. GOODYEAR WILL PAY OUR DEDUCTIBLE, BUT WON'T HELP WITH REPLACEMENT OF THE REST OF THE CHINA BOMBS UNDER OUR CAMPER. VERY UNHAPPY WITH GOODYEAR AND MONTANA. *TR
Incident date: Aug 21, 2014
BOUGHT 2012 KEYSTONE ALPINE TRAILER WITH TOWMAXX TIRES SIZE 235/80/16. APPROXIMATELY 3000 MILES ALWAYS CHECK PRESSURE HAD DRIVER SIDE BLOW OUT CAUSING EXTENSIVE DAMAGE AND 40 MILES LATER PASSENGER SIDE BLOW OUT CAUSING MORE DAMAGE. HAD VEHICLE WEIGHED AND STILL WAY UNDER LOAD RATING. COMPLETE TIRE TREAD SEPARATION. *TR
Incident date: Jul 4, 2014
TWO TIRES FROM DYNAMIC TIRE CORP DELAMINATED ON MY RV. THEY WERE POWERKING TOWMAX ST235/80R16. THE TIRES WERE ON MY 2012 KEYSTONE 5TH WHEEL. THEY ARE MADE IN CHINA. DYNAMIC TIRE CORP SAID THEY WERE RUN IN A RUNFLAT CONDITION WHICH IS A LIE. I CHECKED THE PRESSURE WHEN I LEFT OREGON. THE PRESSURE WAS 74 LBS. THE TIRE ON THE SIDEWALL SAID THAT THERE IS A MAXIMUM PRESSURE OF 80 LBS. IN OREGON THE TEM... Read more
Incident date: Aug 25, 2014
ALUMINUM WHEEL BROKEN, 2 SPOKES BROKEN WHEEL NUMBER 5134B2 16X6J HAS T DOT H13 B15 772. *TR
Incident date: May 10, 2014
THE ELECTRIC BRAKES ON MY NEW 2014 KEYSTONE MONTANA WERE NOT WORKING! I PURCHASED THE TRAILER NEW IN KATY, TX AND BEFORE PULLING IT BACK HOME TO NEVADA AN RV REPAIR SERVICE IN BAYTOWN, TX HAD TORUN NEW TEMPORARY WIRES FROM PIN BOX TO BRAKES?. THE REPAIR SHOP'S FINDING WAS SUPPLY AND GROUND WIRES SHORTED SOMEWHERE IN UNDERBELLY?. THE TEMPORARY WIRING GOT ME HOME, BUT A BASIC SAFETY ITEM SUCH AS BRA... Read more
Incident date: May 10, 2014
THE ELECTRIC BRAKES ON MY NEW 2014 KEYSTONE MONTANA WERE NOT WORKING! I PURCHASED THE TRAILER NEW IN KATY, TX AND BEFORE PULLING IT BACK HOME TO NEVADA AN RV REPAIR SERVICE IN BAYTOWN, TX HAD TORUN NEW TEMPORARY WIRES FROM PIN BOX TO BRAKES?. THE REPAIR SHOP'S FINDING WAS SUPPLY AND GROUND WIRES SHORTED SOMEWHERE IN UNDERBELLY?. THE TEMPORARY WIRING GOT ME HOME, BUT A BASIC SAFETY ITEM SUCH AS BRA... Read more
Incident date: Jul 7, 2014
TL* THE CONTACT OWNS A 2007 KEYSTONE EVEREST RV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SIDE FRONT TIRE SUDDENLY BLEW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE TIRE FAILURE OCCURRED AS A RESULT OF THE FRAME FRACTURING ABOVE THE ROCKER AREA OF THE FRONT AND REAR AXLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED... Read more
KEYSTONE
SPRINGDALE
(2010) - WHEELS
Aug 10, 2014
Incident date: Aug 7, 2014
BOTH TIRES ON REAR AXEL WORE OUT THE INSIDE AND OUTSIDE EDGES AND BLEW OUT. IT TORE UP WATER LINES AND SKIRTING. I'M TAKING IT TO SHOP, NOT CAMPING WORLD AS THERE ARE A BUNCH OF IDIOTS THAT TRY TO OVERCHARGE EVERY TIME I GO THERE, THE AIR PRESSURE WAS THE RECOMMENDED ON THE TIRES @ 50 PSI ALL TIRES WERE CHECKED PRIOR TO TRAVEL. THIS WAS THE FIRST LONG TRIP I HAD GONE ON SINCE BUYING THE CAMPER AND... Read more
KEYSTONE
SPRINGDALE
(2010) - WHEELS
Aug 8, 2014
Incident date: Apr 8, 2014
TL* THE CONTACT OWNS A 2010 KEYSTONE SPRINGDALE TRAVEL TRAILER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH WITHOUT WARNING THE RIGHT REAR TIRE BLEW OUT. THE FRONT DRIVERS AND PASSENGER SIDE TIRES ALSO BLEW OUT. THE TRAILER WAS TAKEN TO A LOCAL DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.
Incident date: Aug 21, 2012
THERE ARE 2 FOLD OUT COACHES ON THE TRAILER WITH AIR MATTRESS' FOR THE PAD. WE HAVE NOT BEEN ABLE TO HAVE EITHER AIR MATTRESS STAY INFLATED OVER NIGHT SINCE WE BOUGHT IT. ONE OF THEM LEAKS THROUGH THE OUTLET TO DEFLATE IT AND WE HAVE TO PUT A CELLOPHANE BAGGIE UNDER THE CAP TO KEEP IT UP PART OF THE NIGHT. THE OTHER AIR MATTRESS HAS ONE CORNER THAT THE WAS FOLDED OVER WHEN IT WAS MADE (THE MAT... Read more
Incident date: Aug 21, 2012
THERE ARE 2 FOLD OUT COACHES ON THE TRAILER WITH AIR MATTRESS' FOR THE PAD. WE HAVE NOT BEEN ABLE TO HAVE EITHER AIR MATTRESS STAY INFLATED OVER NIGHT SINCE WE BOUGHT IT. ONE OF THEM LEAKS THROUGH THE OUTLET TO DEFLATE IT AND WE HAVE TO PUT A CELLOPHANE BAGGIE UNDER THE CAP TO KEEP IT UP PART OF THE NIGHT. THE OTHER AIR MATTRESS HAS ONE CORNER THAT THE WAS FOLDED OVER WHEN IT WAS MADE (THE MAT... Read more
Incident date: Jun 30, 2014
OUR NEW MONTANA FIFTH WHEEL CAME EQUIPPED WITH GOODYEAR MARATHON ST 235/80 R16 LOAD RANGE E TIRES. WITHIN 7 MONTHS OF PURCHASE AND WITH 4500 MILES ON THE TIRES, WE HAD A COMPLETE TIRE FAILURE WITH THE ENTIRE TREAD BEING BLOWN OFF WHILE DOING 60 MPH ON A CLEAR INTERSTATE WITH NO ROAD HAZARD. WE HAD CHECKED THE TIRE PRESSURE THAT MORNING AND HAD THE RECOMMENDED 80 PSI AS ADVISED ON THE TIRE. ONE ... Read more
Incident date: Jul 14, 2014
PURCHASED KEYSTONE PASSPORT TRAVEL TRAILER WITH MISSION TIRES ST205 75R 14. DOT 7DJTY0T1108. EARLY ON 2 TIRES LOST AIR, NO PUNCTURES OR CAUSE. LATER A THIRD FLAT WAS DUE TO PUNCTURE. JULY OF 2014 NOTICED EXPOSED BELTS AND UNUSUAL WEAR ON ANOTHER TIRE. A LOCAL TIRE DEALER INFORMED ME THE TIRE WAS COMING APART AND WE'RE FORTUNATE THAT IT DIDN'T BLOW OUT CAUSING DAMAGE. DECIDED I SHOULD GET NEW... Read more
Incident date: Mar 4, 2014
TL* THE CONTACT OWNS A 2014 KEYSTONE MONTANA 3725RL (NA) RECREATIONAL TRAILER. WHILE THE TRAILER WAS STATIONARY, THE SCREWS THAT CONNECTED THE METAL BEAM TO THE BOTTOM OF THE TRAILER BECAME UNSCREWED. AS A RESULT, THE METAL BEAM DETACHED. THE TRAILER WAS TAKEN TO THE DEALER TWICE AND THE SCREWS WERE REPLACED. THE REMEDY WAS SUCCESSFUL. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MIL... Read more
Incident date: Jul 1, 2014
CONSUMER REQUESTS MICROWAVE RECALL TO BE COMPLETED. *SMD THE CONSUMER STATED IT HAS BEEN OVER A MONTH, AND HIS MICROWAVE IS STILL NOT FIXED. RECALL# 14V136000.