Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,147 complaints for KEYSTONE
Incident date: Aug 4, 2016
TL* THE CONTACT OWNS A 2016 (NA) KEYSTONE FUZION. WHILE DRIVING 70 MPH, THE RV BEGAN TO DRIVE ABNORMALLY. THE CONTACT STATED THAT THE RV WAS PULLED OVER TO THE SHOULDER OF THE INTERSTATE WHERE IT WAS NOTICED THAT TWO REAR TIRES RUBBED TOGETHER AND WERE DESTROYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUSPENSION FAILED AND WOULD NEED TO BE REPAIRED. THE RV... Read more
Incident date: Aug 30, 2016
I EXPERIENCED A PROBLEM WITH MY TRAILER BRAKES WHILE ON A TRIP. MY BRAKE CONTROLLER SHOWED THAT THERE WAS A SHORT IN THE WIRING. WHILE IT SHOWED A SHORT I HAD NO BRAKES. THE PROBLEM EVENTUALLY CLEARED UP. WHEN I GOT HOME I STARTED CHECKING OUT THE BRAKE WIRING UNDER MY TRAILER. ALTHOUGH I DID NOT FIND THE SOURCE OF THE SHORT I DISCOVERED THAT KEYSTONE USED 14 GAUGE WIRE FOR THE WIRING TO THE BRAKE... Read more
Incident date: Aug 30, 2016
I EXPERIENCED A PROBLEM WITH MY TRAILER BRAKES WHILE ON A TRIP. MY BRAKE CONTROLLER SHOWED THAT THERE WAS A SHORT IN THE WIRING. WHILE IT SHOWED A SHORT I HAD NO BRAKES. THE PROBLEM EVENTUALLY CLEARED UP. WHEN I GOT HOME I STARTED CHECKING OUT THE BRAKE WIRING UNDER MY TRAILER. ALTHOUGH I DID NOT FIND THE SOURCE OF THE SHORT I DISCOVERED THAT KEYSTONE USED 14 GAUGE WIRE FOR THE WIRING TO THE BRAKE... Read more
Incident date: Jul 31, 2016
TIRE BLEW OUT AT ABOUT 62 MPH CAUSING OVER $4000.00 DAMAGE TO THE RV. TIRE COMPANY CONTACTED SINCE TIRE WAS LESS THAN 2 YEARS OLD AND HAD ONLY 2300 MILES AND WAS PROPERLY INFLATED AND NOT OVERLOADED. TIRE COMPANY RESPONDED FROM CHINA AND ASKED FOR PICTURES AND ESTIMATE OF DAMAGE ALL OF WHICH WAS SENT TO THEM. SINCE SENDING ALL THE DOCUMENTATION THEY WILL NO LONGER RESPOND TO MY E-MAIL REQUESTS... Read more
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2007 KEYSTONE OUTBACK BEING HAULED BY A 2007 NISSAN TITAN. THE CONTACT NOTICED A STRONG ODOR OF CHEMICALS AND A BURNING ODOR INSIDE THE TRAILER. THE CONTACT WAS ABLE TO OPEN THE COVER AND OBSERVED FLAMES ASSOCIATED WITH THE REFRIGERATOR. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES WITH A FIRE EXTINGUISHER. THE TRAVEL TRAILER WAS PARKED WITH AN EXCESS OF STRONG TOXIC FUMES ... Read more
Fire
Incident date: Apr 25, 2016
TL* THE CONTACT OWNS A 2006 KEYSTONE MONTANA EQUIPPED WITH GOODYEAR MARATHON TIRES, SIZE: ST235/80/R16 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Incident date: Aug 18, 2016
MY '14 MONTANA HAD A DEFECTIVE DOMETIC 9100 AWNING. RECALL #13E-019 DATED 4-19-2013. THE RECALL WAS DONE BY KEYSTONE. NOW THE MOTOR HAS FAILED AGAIN AND THE AWNING WILL NOT ROLL UP, MAKING THE USE OR MOVEMENT OF THE RV IMPOSSIBLE. A RV SERVICE PERSON SAID THE MOTOR WAS BAD, I CALLED DOMETIC AND ASKED FOR HELP, THEY REFUSED ANY HELP. THIS IS THE SAME ISSUE THE RECALL WAS SUPPOSED TO CORRECT. I... Read more
Incident date: Apr 26, 2016
WHILE DRIVING WITH OUR FIFTH WHEEL ATTACHED TO OUR TRUCK IN COLORADO ON OUR WAY TO MONTANA, WE HAD TO AVOID A MASSIVE SNOW STORM IN WYOMING THAT CLOSED I-25 AT THE COLORADO BORDER. WE DROVE EAST ON I-76 AND THEN CUT NORTH ONTO MAJOR US HIGHWAYS TO RAPID CITY, SD. DURING THAT TRIP, WE ENCOUNTERED UNUSUAL, SUSTAINED PERIODS OF HIGH WINDS WITH GUSTS AT 50 MPH PER THE NATIONAL WEATHER SERVICE. UNKNOWN... Read more
Incident date: Aug 13, 2016
WHILE PULLING MY 2013 5TH WHEEL KEYSTONE RAPTOR ON I-95 IN VIRGINIA, I HAD THE RIGHT REAR TIRE EXPLODE. THE TIRE WAS A GOODYEAR 235/80/16 MARATHON TIRE THAT WAS NO MORE THAN A YEAR AND 4 MONTHS OLD. THE SPEED WAS BETWEEN 65-70MPH, AND WITHOUT WARNING HEARD A LOAD EXPLOSION. I LOOKED INTO THE RIGHT MIRROR, AND SAW THE TIRE DISINTEGRATING THE RIGHT SIDE OF MY 5TH WHEEL. ALL THE TIRES WERE CHECKED PR... Read more
Incident date: Jul 14, 2016
WE WERE IN THE GIFFORD PINCHOT NATIONAL FOREST TRAILING OUR UNIT. THIS WAS ON A NICELY PAVED ROAD, NF90 NORTH OF COUGAR, WA. HAD TO TURN AROUND SO WE COULD FIND A PLACE FOR THE NIGHT, AND DID SO AT A T INTERSECTION. I GOT OUT OF THE TRUCK TO INSURE SAFETY AND GUIDE MY FIANCE'. I NOTICED THAT THE WHEELS DID NOT LOOK RIGHT. I CALLED MY FIANCE' OUT OF THE TRUCK TO LOOK. HE AGREED, BUT SAID WE NE... Read more
Incident date: Jul 14, 2016
WE WERE IN THE GIFFORD PINCHOT NATIONAL FOREST TRAILING OUR UNIT. THIS WAS ON A NICELY PAVED ROAD, NF90 NORTH OF COUGAR, WA. HAD TO TURN AROUND SO WE COULD FIND A PLACE FOR THE NIGHT, AND DID SO AT A T INTERSECTION. I GOT OUT OF THE TRUCK TO INSURE SAFETY AND GUIDE MY FIANCE'. I NOTICED THAT THE WHEELS DID NOT LOOK RIGHT. I CALLED MY FIANCE' OUT OF THE TRUCK TO LOOK. HE AGREED, BUT SAID WE NE... Read more
Incident date: Jul 14, 2016
WE WERE IN THE GIFFORD PINCHOT NATIONAL FOREST TRAILING OUR UNIT. THIS WAS ON A NICELY PAVED ROAD, NF90 NORTH OF COUGAR, WA. HAD TO TURN AROUND SO WE COULD FIND A PLACE FOR THE NIGHT, AND DID SO AT A T INTERSECTION. I GOT OUT OF THE TRUCK TO INSURE SAFETY AND GUIDE MY FIANCE'. I NOTICED THAT THE WHEELS DID NOT LOOK RIGHT. I CALLED MY FIANCE' OUT OF THE TRUCK TO LOOK. HE AGREED, BUT SAID WE NE... Read more
KEYSTONE
DUTCHMEN VOLTAGE
(2014) — UNKNOWN OR OTHER
Aug 3, 2016
Incident date: Aug 2, 2016
PIN BOX BUILT BY LIPPERT HAS FAILED, LABELED AS 21K LB PIN BOX. TRAILAIR TRIGLIDE HAS FAILED, BOTTOM PLATE (PIN) WHERE ROLLERS ALLOW PLATE TO SLIDE HAS BROKEN WELDS. CURRENTLY IN TO BE REPLACED. WHEN CALLED TO FIND REPLACEMENT PART, LIPPERT CROSS REFERENCED REPLACEMENT AS AN 18K LB PIN BOX. PIN BOXES ARE MISLABELED FOR WEIGHT RATING. THIS SUPPOSED 18K LB PIN BOX (ACTUALLY LABELED AS 21K LB) H... Read more
Incident date: Jul 8, 2016
A 2015 TRAVEL TRAILER, KEYSTONE LAREDO 240MK PURCHASED IN AUGUST 2015 HAD THE FOLLOWING PROBLEM, CONSIDERED A SAFETY HAZARD: WHILE UNDERWAY WE HAD A FLAT TIRE. WHEN I ATTEMPTED TO CHANGE THE TIRE AND INSTALL THE SPARE TIRE, IT TURNED OUT THAT THE BOLT PATTERN DID NOT MATCH THE AXLE LUGS. IT WAS CLOSE BUT NOT QUITE. WE HAD TO MANAGE TO CRAWL TO A SAFER PLACE WHERE FROM HELP COULD BE SUMMONED. AN IN... Read more
Incident date: Jul 1, 2015
THE ELECTRIC BRAKES HAVE A VERY FLIMSY CONNECTION BEHIND EACH BRAKE PLATE. A VERY SMALL WIRE IS EXPOSED TO THE ELEMENTS. IN OUR CASE, SOMETHING BROKE THE WIRE AND THE BRAKES FAILED. KEYSTONE HAD THEIR DEALER REPAIR THE WIRE TO ITS ORIGINAL FLIMSY STATE. A FEW MONTHS AGO THE TRAILER BRAKES WERE IRRATIC (UNRELIABLE). I TOOK THE TRAILER TO REPAIR FACILITY. IN SEARCHING FOR THE PROBLEM, THEY ... Read more
Incident date: Jul 1, 2015
THE ELECTRIC BRAKES HAVE A VERY FLIMSY CONNECTION BEHIND EACH BRAKE PLATE. A VERY SMALL WIRE IS EXPOSED TO THE ELEMENTS. IN OUR CASE, SOMETHING BROKE THE WIRE AND THE BRAKES FAILED. KEYSTONE HAD THEIR DEALER REPAIR THE WIRE TO ITS ORIGINAL FLIMSY STATE. A FEW MONTHS AGO THE TRAILER BRAKES WERE IRRATIC (UNRELIABLE). I TOOK THE TRAILER TO REPAIR FACILITY. IN SEARCHING FOR THE PROBLEM, THEY ... Read more
Incident date: Jul 1, 2015
THE ELECTRIC BRAKES HAVE A VERY FLIMSY CONNECTION BEHIND EACH BRAKE PLATE. A VERY SMALL WIRE IS EXPOSED TO THE ELEMENTS. IN OUR CASE, SOMETHING BROKE THE WIRE AND THE BRAKES FAILED. KEYSTONE HAD THEIR DEALER REPAIR THE WIRE TO ITS ORIGINAL FLIMSY STATE. A FEW MONTHS AGO THE TRAILER BRAKES WERE IRRATIC (UNRELIABLE). I TOOK THE TRAILER TO REPAIR FACILITY. IN SEARCHING FOR THE PROBLEM, THEY ... Read more
Incident date: Jul 15, 2016
THE SPARE TIRE HOLDER MOUNTED ON THE REAR BUMPER BROKE WHILE TRAVELING ON THE INTERSTATE AT 70 MPH IN HEAVY TRAFFIC. WE WERE SHOCKED TO SEE HOW LIGHT IT WAS MADE AFTER IT BROKE. NO INJURIES HAPPEN BUT THIS COULD HAVE EASILY TURNED OUT DIFFERENTLY. WE DID NOT FIND OUR SPARE TIRE.
KEYSTONE
MONTANA HIGH COUNTRY
(2015) — SUSPENSION
Jul 14, 2016
Incident date: May 24, 2016
ON 05/24/2016 7 WEEKS INTO A VACATION WE FOUND THE CRE3000 SUSPENSION ALIGHMENT SYSTEM ON THE RIGHT SIDE OF THE COACH TO BE MISSING ALL THE FASTENERS AND BOLTS THAT CONNECT IT TO THE AXLES. LOCAL RV REPAIRMAN REPLACED 2 LINKS, 2 BOLTS AND 2 FASTENERS. HE CHECKED LEFTHAND EQUIPMENT FOR PROPER TORQUE. THIS CONDITION WAS FOUND AFTER WE SET UP AT A CAMPGROUND IN CODY, WYOMING AND WE HAD JUST COME O... Read more
Incident date: May 31, 2016
TL* THE CONTACT OWNS A 2014 KEYSTONE COUGAR RV. WHILE DRIVING 65 MPH, THE AWNING MOTOR DETACHED. THE RV WAS TAKEN TO AN RV DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/17/16*LJ THE CONSUMER WAS INFORMED THERE WAS A RECALL. HOWEVER, HIS UNIT WAS NOT INCLUDED. UPDATED 08/22/16.*JB
KEYSTONE
MONTANA-MOUNTAINEER
(2004) — TIRES
Jun 14, 2016
Incident date: Jun 10, 2016
I'VE HAD 2 BLOW OUTS WITH HIRUN TIRES IN THE LAST 200 MILES. THE TIRES DON'T HAVE 2,000 MILES ON THEM AND ARE AROUND 2 YEARS OLD. THE TREAD IS SEPARATING. IT HAS CAUSED SIGNIFICANT DAMAGE TOO THE TRAILER.
Incident date: Sep 10, 2015
KEYSTONE RV AND DUTCHMAN RV OF GOSHEN, IN ARE MANUFACTURING DEFECTIVE UNITS AND REFUSE TO REPLACE THE EXTERIOR SIDE PANELS OF THE UNIT WHICH ARE CRACKING IN HALF. THE RV HAS 5 CRACKS IN THE FRP AND GELCOAT OF THE UNIT CAUSING THE BODY OF THE UNIT TO CRACK APART. THE MORE WE HAUL IT DOWN THE ROAD THE MORE CRACKS APPEAR. THE PROBLEM IS THAT THE LUAN PANELS, WHICH WERE INSTALLED BY THE FACTORY WERE ... Read more
Incident date: May 25, 2016
WHILE TRAVELING ON OUR FAMILY VACATION, WITH OUR 2013 KEYSTONE COUGAR 5TH WHEEL. WE EXPERIENCED 2 TIRE BLOWOUTS. WHILE TRAVELING N ON I-59 (JUST INSIDE GA STATE LINE) AT APPROX. 60 MPH, THE RIGHT REAR TIRE EXPLODED CAUSING DAMAGE TO THE CAMPER. PUT SPARE ON AND CONTINUED ON OUR TRIP. ONCE WE ARRIVED AT CAMPGROUND THE EXPLODED TIRE WAS TAKEN TO A TIRE STORE AND REPLACED. NEW TIRE WAS PUT ON CAMPER ... Read more
Incident date: May 29, 2016
TL* THE CONTACT OWNS A 2015 KEYSTONE BULLET. THE CONTACT STATED THAT THE RV DOOR WAS LOCKED; HOWEVER, THE CONTACT WAS UNABLE TO UNLOCK THE DOOR. THE CONTACT STATED THAT THE DEADBOLT SEIZED IN THE LOCK POSITION. THE RV WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13E039000 (EQUIPMENT, LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RV WAS A TOW-BEHIND. THERE WAS NO FAILURE ... Read more
Incident date: May 17, 2016
TL* THE CONTACT OWNS A 2015 KEYSTONE COUGAR FIFTH WHEEL. WHILE DRIVING 60 MPH, THE HANGER THAT HELD THE DRIVER SIDE SPRING DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Dec 16, 2015
WE HAVE A 2014 COUGAR FIFTH WHEEL- MODEL 29RET THE HEAT IN THE INTERIOR LIGHTS HAS ALWAYS BEEN OF CONCERN. SO, I ORDERED LED REPLACEMENTS FOR THE 921 BULBS YOUR INSTALLED. UPON INSPECTION (SEE PICTURES) YOU'LL SEE THAT SOME OF THE ORIGINAL 921 BULBS ARE DISFIGURED BECAUSE OF THE EXCESSIVE HEAT AND ONE OF THE LENSES HAS BEEN DEFORMED. IT HAS TO TAKE A LOT OF HEAT TO MELT A LIGHT BULB... Read more
Incident date: Apr 10, 2016
TL* THE CONTACT OWNS A 2013 KEYSTONE COUGAR. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE REAR BUMPER FRACTURED WHILE THE SPARE TIRE PLUMMETED INTO TRAFFIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Incident date: Apr 5, 2016
ON 4/5/16 TRAVELING ON I-10 IN FLORIDA HAD A BLOWOUT ON THE DRIVERS SIDE OF OUR CAMPER, TIRE WAS A GOODYEAR MARATHON 235/80/R16, CAUSING DAMAGE TO THE CAMPER. FOUR DAYS LATER 4/9/16 ON I-65 IN ALABAMA WE HAD ANOTHER BLOWOUT, THIS TIME PASSENGER SIDE, AGAIN CAUSING EXTENSIVE DAMAGE TO THE CAMPER. THIS TIME THE TIRE BLEW SO BAD IT ACTUALLY WRAPPED AROUND THE AXLE (THIS WAS THE SAME TYPE OF TIRE AS ... Read more
Incident date: Apr 2, 2016
WHILE DRIVING 65 MPH ON THE HIGHWAY, I EXPERIENCE CATASTROPHIC FAILURE OF THESE TRAILER TIRES. TIRES WERE INFLATED TO MANUFACTUER INSTRUCTIONS 65 PSI. PRE TRIP INSPECTION SHOWED NO CRACKS OR DRY ROTTING. THERE WAS NO INDICATION OF ANY DEFECT. VEHICLE WAS NOT OVERLOADED. AFTER REPLACING THE FIRST BLOW OUT, A SECOND TIRE CATASTROPHICALLY FAILED WITHIN 30 MILES OF THE FIRST. CAMPER SUSTAINED DAMAGE ... Read more
Incident date: Nov 11, 2015
I OWN A 2011 KEYSTONE COUGAR 5TH WHEEL THAT INCORPORATES A SLIDE-OUT BUMPER / BIKE RACK THAT THE SPARE TIRE IS MOUNTED ON. THE SAME PRODUCT WAS USED IN SIMILAR 2011 KEYSTONE 5TH WHEELS THAT WERE THE SUBJECT OF A KEYSTONE RECALL #12-178 INVOLVING THE NHTSA. OUR BUMPER HAS FAILED IN THE SAME MANOR DUE TO METAL FATIGUE. THIS WAS A VERY SERIOUS SITUATION THAT OCCURRED WHILE DRIVING ON THE INTERSTATE... Read more
Incident date: Oct 15, 2015
TL* THE CONTACT OWNS A 2013 KEYSTONE RAPTOR TRAILER EQUIPPED WITH TRAILER KING (NA) TIRES, SIZE ST235/80/R16 (NA). WHILE DRIVING 65 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT AND THE TREAD SEPARATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT ALL SIX TIRES WERE SEPARATING AND NEEDED TO BE REPLACED. THE MANUFACTURER OF THE TIRES WAS NOTIFIED. THE TIRES WERE REPLAC... Read more
Incident date: Feb 2, 2016
MY DOMETIC REFRIGERATOR RM2852, SERIAL NO.13505075 UNDER RECALL 06E-076. CRACK IN BURNER.THIS RECALL STATES THAT THE COOLING UNIT IS DEFECTIVE AS A CRACK WILL OCCUR IN THE BURNER AREA CAUSING THE LOSS OF REFRIGERANT AND LOSS OF COOLING AND THE POSSIBILITY OF FIRE EXISTS IF LEFT IN OPERATION. YET THEY ADVISE NOT TO OPERATE THE UNIT IF AMMONIA ODOR OR YELLOW RESIDUE FROM LEAKAGE EXISTS. THIS HAS OCC... Read more
KEYSTONE
SPRINGDALE
(2013) — POWER TRAIN
Jan 12, 2016
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2013 KEYSTONE SPRINGDALE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT WAS NOTIFIED BY A FOLLOWING MOTORIST THAT THE VEHICLES REAR WHEELS WERE WOBBLING AND LOOKED AS THOUGH IT WAS GOING TO DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FRONT AND REAR AXLES NEEDED TO BE REPLACED DUE TO THE RETAININ... Read more
Incident date: Dec 19, 2015
MY 5TH WHEEL CAMPER MODEL 252 FWRLS HAS A GVWR 8200 AND THE TIRES (ST205/75R15C) HAVE A 1820 RATING @ 50 PSI (MAX) WITH TWO AXLES EQUALING A TOTAL OF 4 TIRES THE MAX LOAD IS 7280. THEREFORE, THE CAMPER IS OVERLOADED 920 LBS BASED ON THE TIRE/WHEEL MAXIMUM LOAD CAPACITY. ISN'T THIS ILLEGAL. I ALWAYS THOUGHT THE TIRES LOOKED OVERLOADED OR LOW BUT THEY WERE AT MAX PRESSURE.
Incident date: Dec 15, 2015
DASH HAS HEATED WHILE SITTING IN BRIGHT SUN LIGHT AND NOW THE DASH HAS A REFLECTIVE SHEEN THAT IS SEEN CLEARLY ON THE SURFACE OF THE WINDSHIELD. THE REFLECTION IS EXTREMELY DISTRACTING IN ALL TYPES OF WEATHER CONDITIONS MAKING DRIVING THIS VEHICLE A SAFETY CONCERN. NORMALLY A SUBARU OF THIS AGE IN OUR FAMILY WOULD HAVE WELL OVER 150,000 MILES ON IT, HOWEVER DUE TO OUR SAFETY CONCERNS THIS VEHICLE... Read more
Incident date: Sep 13, 2015
2013 KEYSTONE COUGAR TRAILER. CONSUMER WRITES IN REGARDS TO TIRE FAILURE. *SMD THE CONSUMER NOTICED AS HE WAS DRIVING, HE NOTICED THAT ONE OF THE RIGHT SIDE TRAILER TIRES WERE SHREDDING. WHEN HE WAS FINALLY ABLE TO STOP, HE DISCOVERED THE TIRE WAS LOOSING AIR AND THE TREAD HAS COMPLETELY SEPARATED FROM THE CASING AND THE SIDEWALL WAS STILL INTACT. THERE WAS EXTENSIVE DAMAGE TO THE SHEET METAL... Read more
KEYSTONE
SPRINGDALE
(2013) — TIRES
Nov 18, 2015
Incident date: Nov 15, 2015
CARLISLE RADIAL TRAIL RH ST205/75R15 107B (LRD) TRAILER TIRE BLOW OUT. MANUFACTURE DATE '1914'. 7,684 MILES ON SET OF TIRES, 7/32 TREAD DEPTH REMAINING. MAX SPEED OF 65 MPH OBSERVED. TIRE PRESSURES MAINTAINED AND MONITORED WITH TST 507 TPMS. NO EXTERNAL SIGNS OF PENDING FAILURE. HUB OF AXLE REPACKED 1 1/2 YEARS PRIOR, NOT HOT TO TOUCH WHEN CHANGING TIRE. TRAILER WEIGHT 75% OF CARRYING CAPACITY OF ... Read more
Incident date: Nov 28, 2014
BLEW 3 TIRES IN LESS THAN 3000 MILES. FIRST WAS ON DELIVERY OF VEHICLE FROM MANUFACTURER, NEXT 2 WERE ON SAME DAY LESS THAN 200 MILES APART (ON OPPOSITE SIDES OF VEHICLE). 2ND ONE LITERALLY EXPLODED NEARLY CAUSING A CRASH. DYNAMIC TIRE SAYS NOTHING WRONG WITH TIRES.
Incident date: Dec 29, 2013
TL* THE CONTACT OWNS A 2014 KEYSTONE FUZION. WHILE DRIVING 65 MPH, THE U BOLT IN THE REAR AXLE WAS LOOSE, SHIFTED THE TIRE BEHIND THE STABILIZER JACK, AND DAMAGED THE REAR DRIVER SIDE TIRE. DUE TO THE FAILURE, THE LEAF SPRING DETACHED FROM THE VEHICLE. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN. UPDATE 01/15/16 MA
Incident date: Aug 1, 2013
TL* THE CONTACT OWNS A 2009 KEYSTONE RAPTOR. THE CONTACT STATED THAT THE REAR DOOR OF THE VEHICLE WAS DISINTEGRATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Incident date: Aug 21, 2015
WE HAD THREE BLOW OUTS ON OUR TRAILER TIRES DURING A TRIP THIS FALL. THE THREE BLOW OUTS OCCURRED ON THREE DIFFERENT DATES. THE TIRES ARE COOPER OMNI ST 235/80R16. THE FIRST BLOW OUT OCCURRED 8/21/2015 ON I-470 JUST PAST THE DENVER AIRPORT. THIS BLOW OUT CAUSED DAMAGE TO THE TRAILER ON THE PASSENGER SIDE OF THE VEHICLE. THE SECOND BLOW OUT OCCURRED SOMEWHERE NORTHEAST OF SANTA FE, NM ... Read more
Incident date: Jul 31, 2013
TL* THE CONTACT OWNS A 2009 KEYSTONE RAPTOR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE TRANSFER SWITCH CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V594000 (ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS N... Read more
Fire
Incident date: Sep 13, 2015
TL* THE CONTACT OWNS A 2008 KEYSTONE FUZION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V561000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT SMELLED AN ODOR COMING FROM UNDER THE FRONT OF THE CAMPER IN THE STORAGE AREA. THE CONTACT EXTINGUISHED THE FIRE. NO INJURIES WERE SUSTAINED. THE CONTACT REPLACED THE TRANSFER SWITCH INDEPENDENTLY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WA... Read more
Fire
Incident date: Sep 7, 2015
TRAVELING I10 JUST OUTSIDE SAN ANTONIO TX PULLING MY 39 FOOT KEYSTONE MONTANA I EXPERIENCED A TIRE BLOWOUT (GOODYEAR TIRE). THE BLOWOUT DID MAJOR DAMAGE TO MY WHEEL WELL, METAL ON SIDE OF 5TH WHEEL. COST TO REPAIR IS $7,200.00. TIRES HAVE LESS THAN 2000 MILES ON THEM. I AM GOING TO REMOVE THEM AND REPLACE WITH MICHELIN XPS RIB
Incident date: Sep 7, 2015
TRAVELING I10 JUST OUTSIDE SAN ANTONIO TX PULLING MY 39 FOOT KEYSTONE MONTANA I EXPERIENCED A TIRE BLOWOUT (GOODYEAR TIRE). THE BLOWOUT DID MAJOR DAMAGE TO MY WHEEL WELL, METAL ON SIDE OF 5TH WHEEL. COST TO REPAIR IS $7,200.00. TIRES HAVE LESS THAN 2000 MILES ON THEM. I AM GOING TO REMOVE THEM AND REPLACE WITH MICHELIN XPS RIB
Incident date: Sep 30, 2015
SPRING HANGERS, FRONT AND REAR, ON THIS MODEL FIFTH WHEEL RV ARE NOT SECURELY ATTACHED TO STRUCTURAL MEMBER OF VEHICLE. FOR WHATEVER REASON AN EIGHT FOOT (APPROX) PIECE OF TWO INCH 16 GAUGE (THIN) STEEL SQUARE TUBING HAS BEEN WELDED TO THE BOTTOM OF THE FRAME MEMBER ON EACH SIDE OF THE VEHICLE. THE SPRING HANGERS (FRONT RIGHT AND LEFT AND REAR RIGHT AND LEFT AND BOTH RIGHT AND LEFT CENTER) ARE T... Read more
KEYSTONE
SPRINGDALE
(2010) — TIRES
Sep 24, 2015
Incident date: Jun 25, 2015
IN LATE JUNE OF 2015, DRIVING BETWEEN HAILEY, IDAHO AND REXBURG, IDAHO ALL OF THE TREAD CAME OFF OF THE PASSENGER REAR TIRE OF MY 2010 SPRINGDALE 5TH-WHEEL TRAILER. THE TIRE NEVER LOST AIR PRESSURE AND WHEN CHECKED AFTER THE TIRE WAS CHANGED THE TIRE STILL HAD THE 50 LBS. THE TIRES ARE CARLISLE RADIAL TRAIL ST205/75R15'S. THE TREAD LOSS CAUSED MINOR DAMAGE TO THE TRAILER, LUCKILY NOT CAUSING A ... Read more
Incident date: Aug 10, 2015
TL* THE CONTACT OWNS A 2013 KEYSTONE ALPINE TRAILER EQUIPPED WITH POWER KING TOWMAX TIRES, SIZE ST235/80R16 (NA). WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR PASSENGER SIDE TIRE EXPERIENCED A BLOW OUT. APPROXIMATELY 200 MILES LATER, THE FRONT PASSENGER SIDE TIRE EXPERIENCED A BLOW OUT. APPROXIMATELY 400 MILES LATER, THE FRONT DRIVER SIDE TIRE EXPERIENCED A BLOW OUT. THE CONTACT INDICATED THAT TH... Read more
Incident date: Aug 25, 2015
ST235/80R-16/10 TOW MAX STR TRAILER HIGHWAY BW TIRES NEED TO BE INVESTAGATED. WE HAVE HAD 5 FLATS WITH ALL SAME PROBLEM OVER THE PAST 2 YEARS AND HAD READ THERE HAS BEEN 196 COMPLAINTS JUST LIKE OURS SINCE 2004