Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 393 complaints for KENWORTH
Incident date: May 22, 2008
BRAKE CHAMBER MISSING A BOLT AND BENT PUSH ROD. TOOK TO DEALER - POUNDED BRACKET STRAIGHT AND REPLACED BRAKE CHAMBER. *TR
Incident date: Aug 12, 2008
TRUCK PULLED AWAY FROM A DOCK. LR BRAKE CHAMBER LOCKED UP AND SUPER SINGLE TIRE SLID AND THEN BLEW OUT. SERVICE TRUCK HAD TO COME AND BRAKE CHAMBER WAS REPLACED. THIS REPLACED BRAKE CHAMBER IS AVAILABLE AT OUR WAREHOUSE. UPDATE 10/01/08 *CW THE AXLE LOCKED UP. UPDATED 10/02/08.
Incident date: Aug 12, 2008
TRUCK PULLED AWAY FROM A DOCK. LR BRAKE CHAMBER LOCKED UP AND SUPER SINGLE TIRE SLID AND THEN BLEW OUT. SERVICE TRUCK HAD TO COME AND BRAKE CHAMBER WAS REPLACED. THIS REPLACED BRAKE CHAMBER IS AVAILABLE AT OUR WAREHOUSE. UPDATE 10/01/08 *CW THE AXLE LOCKED UP. UPDATED 10/02/08.
Incident date: Aug 18, 2008
TL*THE CONTACT OWNS A 2005 KENWORTH T800. THE CONTACT STATED THAT THE CLAMPS THAT HOLD THE BATTERY CABLES, WHICH LEAD FROM THE BATTERY TO THE STARTER, WERE NOT ADJUSTED PROPERLY. AS A RESULT, THE CABLES WERE CHAFFING. A FIRE IGNITED AND SPREAD THROUGHOUT THE ENGINE AND CAB OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE INSURANCE ADJUSTER AND VEHICLE RE-BUILDER DIAGNOSED THE SO... Read more
Fire
Incident date: Jun 13, 2008
TL*THE CONTACT OWNS A 2007 KENWORTH T300. WHILE DRIVING APPROXIMATELY 18 MPH, THE STEERING WHEEL LOCKED WHEN A LEFT TURN WAS MADE. THE CONTACT HEARD AN EXCESSIVELY LOUD NOISE AT THE TIME OF THE FAILURE. HE ALSO EXPERIENCED DIFFICULTY WITH THE STEERING WHEEL PULLING TOWARDS THE LEFT. AFTERWARDS, THE STEERING WHEEL RELEASED AND WAS OPERABLE. THE FAILURE OCCURRED WITHOUT PRIOR WARNING. THE FAIL... Read more
Incident date: Feb 10, 2008
TL*THE CONTACT OWNS A 2007 KENWORTH T300. WHILE DRIVING APPROXIMATELY 18 MPH, THE STEERING WHEEL LOCKED WHEN A LEFT TURN WAS MADE. THE CONTACT HEARD AN EXCESSIVELY LOUD NOISE AT THE TIME OF THE FAILURE. HE ALSO EXPERIENCED DIFFICULTY WITH THE STEERING WHEEL PULLING TOWARDS THE LEFT. AFTERWARDS, THE STEERING WHEEL RELEASED AND WAS OPERABLE. THE FAILURE OCCURRED WITHOUT PRIOR WARNING. THE FAIL... Read more
Incident date: Feb 23, 2008
ON TWO OF ARE 2006 T2000 KENOWORTH SEMIS, THE S-CAM TUBE BROKE UNDER STRESS OF NORMAL BRAKING. CAUSING THE TRUCKS TO LOSE THERE BRAKING POWER TO THAT TIRE. THESE TRUCKS HAD AROUND 400,000 MILES ON THEM. THIS KIND OF REPAIR IS RARE THIS EARLY IN THE TRUCKS LIFE, AND IS POSSIBLY DANGEROUS IF IT HAPPENS AT THE WRONG TIME. *TR
Incident date: Aug 1, 2008
TWO BRAKE ASSEMBLIES BROKE OFF AXLES AND FAILED TO STOP VEHICLE IN SAFE STOPPING DISTANCE. THIS HAS HAPPENED TO 6 OTHER KNOWN INCIDENTS IN THE LAST 6 MONTHS. THE BRAKE ASSEMBLIES HAVE TO BE REWELDED TO THE AXLES OF THE VEHICLES BEFORE THEY CAN BE OPERATED AGAIN SAFELY. THIS DEFECT IS ON SEMI TRACTORS CARRYING 80,000 LBS GROSS WEIGHT AND THEY DO NOT HAVE SAFE STOPPING DISTANCE TO AVOID A CRASH WITH... Read more
Incident date: Aug 21, 2008
WHILE DRIVING TO DEALER LEFT REAR WHEEL BRAKE ASSEMBLY ON FRONT DRIVE AXEL BROKE OFF OF AXEL. HAD TRUCK BEEN LOADED AND NOT BOB TAILING AT THE TIME THIS COULD HAVE CAUSED AND ACCIDENT AS THE FAILURE RENDERED THE BRAKE TOTALLY IN OPERATIVE. *TR
Incident date: Sep 22, 2007
TL*THE CONTACT OWNS A 2007 KENWORTH W900. WHILE DRIVING 50 MPH, THE CONTACT HEARD A LOUD CRACKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. SHE EXAMINED THE VEHICLE AND NOTICED THAT THE RADIATOR FAN FAILED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. A LOCAL MECHANIC SERVICED THE VEHICLE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT ... Read more
Incident date: Jun 27, 2008
TL*THE CONTACT OWNS A 2007 KENWORTH T300. WHEN THE CONTACT CLOSED THE DRIVER'S SIDE DOOR WHILE THE VEHICLE WAS PARKED, THE WINDSHIELD DETACHED FROM THE BODY STRUCTURE. THERE WAS NO WARNING PRIOR TO THE FAILURE. HE WAS VERY CONCERNED OF THE SAFETY RISK INVOLVED AND THE POSSIBILITY OF THE WINDSHIELD DETACHING WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOW... Read more
Incident date: Nov 7, 2006
TL*THE CONTACT OWNS A 2007 KENWORTH W900. WHILE DRIVING 45 MPH, THE VEHICLE WOULD SHAKE AND VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE WATER PUMP FAILED; HOWEVER, THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE ENGINE SIZE, NUMBER OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 105,516 AND FAILURE MILEAGE WAS 105,467.
Incident date: Nov 28, 2007
A NORMAL DAY AT THE FARM I START MY TRUCK TO LET IT WARM UP. I LEAVE THE TRUCK AND COME BACK SEVERAL MINUTES LATER RELEASING MY PARKING BRAKES AND THING SEEMS NORMAL. I PULL FORWARD TOWARD A CORAL AND HIT MY BRAKES AND THERE WAS NONE. AS WAS ABOUT TO HIT CORAL I FINALLY GOT PARKING BRAKES ON. COME TO FIND OUT MY BRAKE PEDAL WAS STUCK. AND MY NEIGHBORS KENWORH TRUCK BRAKE PEDAL ALSO HAD STUCK WE H... Read more
KENWORTH
CONVENTIONAL SERIES
(2000) - TIRES
Nov 15, 2007
Incident date: Oct 31, 2007
2000 KENWORTH CONVENTIONAL TIRE BLEW OUT. DRIVER LOST CONTROL AND HIT THE MEDIAN WALL. *KB (OHIO TRAFFIC CRASH REPORT)*JB
Crash
Incident date: Jan 3, 2007
FRONT AXLE WAS OVER WEIGHT BY 800 LBS. IT WAS 1200 LBS OVERWEIGHT WITHOUT A TRLR AND FULL OF FUEL. KENWORTH REFUSES TO ACCEPT RESPONSIBILITY FOR IT. CHP ISSUED A TICKET AND I WAS FINED $161 AS A RESULT. VEHICLE WAS IMPROPERLY MANUFACTURED. *JB
Incident date: Jan 3, 2007
FRONT AXLE WAS OVER WEIGHT BY 800 LBS. IT WAS 1200 LBS OVERWEIGHT WITHOUT A TRLR AND FULL OF FUEL. KENWORTH REFUSES TO ACCEPT RESPONSIBILITY FOR IT. CHP ISSUED A TICKET AND I WAS FINED $161 AS A RESULT. VEHICLE WAS IMPROPERLY MANUFACTURED. *JB
Incident date: Apr 1, 2006
TL*THE CONTACT OWNS A 2000 KENWORTH W900. THE CONTACT STATED THAT THE FRAME RAIL FAILED ON THREE OCCASIONS. THE DEALER REPLACED THEM EACH TIME. THE FRAME RAIL CRACKED AND CUT THE POWER STEERING HOSE. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED AN OIL LEAK. THE CURRENT MILEAGE IS 211,000 AND FAILURE MILEAGE WAS 108,000.
Incident date: Jan 1, 1901
CUSTOMER WANTS TO KNOW IF SAFETY RECALL 07V217000 WAS THE LAST RECALL**CC *TR
Incident date: Jul 7, 2005
TL*THE CONTACT OWNS A 2005 KENWORTH T600. WHILE DRIVING 45 MPH, THE VEHICLE OVERHEATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE APPROXIMATELY 15 TO 20 MINUTES LATER. THE FAILURE USUALLY OCCURS WHEN DRIVING UPHILL. THE DEALER REPAIRED THE VEHICLE 6 OR 7 TIMES. THE RADIATOR, FAN, AND SENSORS WERE REPLACED. THE CONTACT HAD TO PAY THE LABOR FEES FOR EACH REPAIR. THE TEMPERATURE WARNING LIGHTS... Read more
KENWORTH
CONVENTIONAL
(1995) - TIRES
Jun 21, 2007
Incident date: Apr 2, 2007
1995 KENWORTH CONVENTIONAL. CONSUMER WAS DRIVING 65 MPH WHEN THE LEFT FRONT TIRE BLEW OUT. *MC THE HEADLIGHT AND FRONT BUMPER WERE DAMAGED. (OHIO TRAFFIC CRASH REPORT)*JB
Incident date: Feb 22, 2007
1999 KENWORTH CONVENTIONAL. CONSUMER STATES THAT WHILE DRIVING HE NOTICED A STRANGE SMELL COMING FROM THE TRUCK CONSUMER PULLED OVER THE TRUCK HAD CAUGHT ON FIRE. *MC (OHIO TRAFFIC CRASH REPORT. *TR
Fire
Incident date: Jun 3, 2006
DT*: THE CONTACT STATED WHILE CHECKING THE OIL, THE HOOD WAS LIFTED AND THE CONTACT NOTICED THE FRAME RAIL WAS FRACTURED ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE THE FRAME RAIL WAS REPLACED.
Incident date: Jun 1, 2006
'95 KENWORTH W900L - FRAME "BROKE" JUST BEHIND SPRING HANGER ON DRIVERS SIDE - HAD IT REPAIRED @ INLAND- KENWORTH PHOENIX, AZ. THIS COULD HAVE BROKEN ALL THE WAY THROUGH AND CAUSED CATASTROPHIC ACCIDENT TO ALL CONCERNED - NO DRIVER CONTROL PERIOD. *JB
Incident date: Feb 24, 2006
DT*: THE CONTACT OWNS A 1999 KENWORTH W900L, AND STATED THE HOOD WOULD NOT SHUT BECAUSE THE FRAME CRACKED. THE CRACK OCCURRED 10 INCHES BEHIND THE SPRING HANGER ON THE DRIVER'S SIDE. THE DEALERSHIP REPLACED THE FRAME RAIL. *AK
Incident date: Dec 3, 2004
2004 KENWORTH T2000 RIGHT FRONT TIRE BLEW. *TS THE VEHICLE SUSTAINED TO DAMAGE TO THE RIGHT FRONT STEER TIRE, HOOD, RIGHT FRONT RIM, RIGHT HEADLIGHT AND SIGNALS AND RIGHT REARVIEW MIRROR (OHIO TRAFFIC CRASH REPORT). *NM
Incident date: Aug 1, 2005
2004 AND 2005 T800 KENWORTH TRUCKS DEVELOPED A PROBLEM WHEN BACKING UP THERE IS A TWISTING OF THE ENGINE AND FRAME.***NO ANSWER REQUIRED***. *MR THE TWISTING ALSO CAUSED THE COOLING FAN TO STRIKE THE FAN SHROUD CAUSING DETERIORATION OF THE FAN AND LATER, FAILURE ALONG WITH THE RADIATOR. REPEATED FAILURE OF THE A/C CONDENSERS. THERE WERE SEVERAL FAILURES OF THE DRIVE-SHAFT CAUSING THE BOLTS ON ... Read more
Incident date: Aug 1, 2005
2004 AND 2005 T800 KENWORTH TRUCKS DEVELOPED A PROBLEM WHEN BACKING UP THERE IS A TWISTING OF THE ENGINE AND FRAME.***NO ANSWER REQUIRED***. *MR THE TWISTING ALSO CAUSED THE COOLING FAN TO STRIKE THE FAN SHROUD CAUSING DETERIORATION OF THE FAN AND LATER, FAILURE ALONG WITH THE RADIATOR. REPEATED FAILURE OF THE A/C CONDENSERS. THERE WERE SEVERAL FAILURES OF THE DRIVE-SHAFT CAUSING THE BOLTS ON ... Read more
Incident date: Aug 1, 2005
2004 AND 2005 T800 KENWORTH TRUCKS DEVELOPED A PROBLEM WHEN BACKING UP THERE IS A TWISTING OF THE ENGINE AND FRAME.***NO ANSWER REQUIRED***. *MR THE TWISTING ALSO CAUSED THE COOLING FAN TO STRIKE THE FAN SHROUD CAUSING DETERIORATION OF THE FAN AND LATER, FAILURE ALONG WITH THE RADIATOR. REPEATED FAILURE OF THE A/C CONDENSERS. THERE WERE SEVERAL FAILURES OF THE DRIVE-SHAFT CAUSING THE BOLTS ON ... Read more
Incident date: Aug 1, 2005
2004 AND 2005 T800 KENWORTH TRUCKS DEVELOPED A PROBLEM WHEN BACKING UP THERE IS A TWISTING OF THE ENGINE AND FRAME.***NO ANSWER REQUIRED***. *MR THE TWISTING ALSO CAUSED THE COOLING FAN TO STRIKE THE FAN SHROUD CAUSING DETERIORATION OF THE FAN AND LATER, FAILURE ALONG WITH THE RADIATOR. REPEATED FAILURE OF THE A/C CONDENSERS. THERE WERE SEVERAL FAILURES OF THE DRIVE-SHAFT CAUSING THE BOLTS ON ... Read more
Incident date: Apr 20, 2005
SUDDEN FULL UNCONTROLLED ACCELERATION BROUGHT ON BY A REAR END COLLISION WHILE MY VEHICLE WAS STOPPED IN TRAFFIC. DUMP TRUCK WITH ALLISON AUTOMATIC TRANSMISSION. TRANSMISSION TOWER BUTTONS WERE UNRESPONSIVE AND TRUCK WAS ESTIMATED BY WITNESS TO JUMP TO ALMOST IMMEDIATE 60 PLUS. DID NOT STOP UNTIL KEY WAS REMOVED. VIRGINIA DOT INSPECTION APPROX. 2 HOURS LATER FOUND NO PROBLEM AND TRUCK RESPONDED ... Read more
Crash
1 injured
Incident date: Jan 15, 2005
FIRE INVOLVING 2004 KENWORTH T-300 TRACTOR. FIRE OCCURRED ON 01/15/05. YOUR RECALL NUMBER 04V580000 OF DEC 09, 2004 SHOULD APPLY TO THIS VEHICLE, BUT KENWORTH SAID THIS TRUCK DOES NOT BECAUSE THE VIN IS NOT ON THEIR LIST OF RECALLS. THIS FIRE STARTED AT THE FIREWALL WHERE THE RECALLED HARNESS P92-1993 WAS LOCATED, AND THE CIRCUMSTANCES OF THE FIRE I BELIEVE MATCH THOSE WHICH GENERATED THE RECALL. ... Read more
Fire
Incident date: Jul 9, 2004
WHILE DRIVING 65-70 MPH LOST STEERING CONTROL AND VEHICLE WANDERED ACROSS THE ROAD. VEHICLE HAD BEEN TO THE DEALER ON TWO SEPARATE OCCASIONS. DEALER INFORMED CONSUMER THAT NOTHING WAS WRONG WITH THE VEHICLE.*AK
Incident date: Jan 1, 1901
PROBLEMS WITH WITH KENWORTH T2000.*MR THIS TRAILER IS EQUIPPED WITH TURN SIGNAL INDICATIOR THAT SOUND LIKE ALARM CLOCKS WHEN ACTIVATED. WHEN THE DRIVERS ARE DRIVING AS A TEAM (2 DRIVER'S) ONE DRIVER HAS TO SLEEP WHILE ONE DRIVER OPERATES THE TRAILER. THE SLEEPING DRIVER IS CONSTANTLY AROUSED FROM SLEEP WHEN THE OERATOR HAS TO USE THE TURN SIGNALS. THE DRIVER'S BELIEVES THIS NOISE IS MORE ANNOY... Read more
Incident date: Mar 9, 2004
THIS HAD HAPPENED TO MY PARENTS. MY DAD DRIVES A KENWORTH T2000 IT IS A BRAND NEW 2004. MY DAD WAS PARKING HIS TRUCK FOR THE NIGHT IN WACO, TX WHEN HE HAD SMELT SOMETHING BURNING. HE OPENED THE HOOD OF THE TRUCK AND THERE WAS A FIRE BETWEEN THE ENGINE AND THE FIREWALL. THEY BELIEVE THE FIRE STARTED WITH A WIRE ON THE ALTERNATOR. OUR CONCERN IS THE KENWORTH T2000 DOES NOT HAVE A DOOR ON THE SLEEPE... Read more
Fire
Incident date: Mar 5, 2004
WHILE DRIVING AT NIGHT THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THIS FORCED THE DRIVER TO PULL OFF THE ROAD, BECAUSE LACK OF VISIBILITY. CONSUMER CONTACTED THE DEALERSHIP, AND MECHANIC DETERMINED HEADLIGHT WIRING MELTED.*AK
Incident date: May 15, 2003
WHILE DRIVING AT NIGHT THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THIS FORCED THE DRIVER TO PULL OFF THE ROAD BECAUSE THE LACK OF VISIBILITY. CONSUMER CONTACTED THE DEALERSHIP, AND MECHANIC DETERMINED THAT HEADLIGHT WIRING MELTED. *AK
Incident date: Feb 17, 2004
RECENTLY ONE OF MY TRACTORS EQUIPPED WITH A CATEPILLAR ENGINE HAD A MAJOR ENGINE FAILURE WHICH CAUSED MY DRIVER TO MAKE AN EMERGENCY STOP ALONG A FREEWAY IN COLORADO. I WAS INFORMED THE CRANKSHAFT HAD BROKEN. BY MISTAKE A NOTICE SENT BY CATERPILLAR NAMED "CONFIDENTIAL" WAS LEFT ON A COUNTER WHICH I HAPPENED TO PICK UP AND READ. IT STATED TRUCKS WITH THIS PARTICULAR ENGINE STARTING WITH A CERTAIN... Read more
Incident date: Jun 15, 2003
WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE STALLED, CAUSING THE CONSUMER TO PULL OFF THE ROAD. CONSUMER TOOK THE VEHICLE TO A MECHANIC. *AK
Incident date: Dec 17, 2003
CONTROL MODULE FOR B PANEL ACCESSORY GUAGES HAS FAILED TWICE WITHIN ONE YEAR. B PANEL GUAGES ARE NOT ESSENTIAL TO OPERATION HOWEVER THEY PROVIDE USEFUL INFORMATION TO THE DRIVER FOR VEHICLE PERFORMANCE AND MAINTENANCE STATUS (IE OIL TEMP, TURBO BOOST, SUSPENSION PRESSURE). *AK
KENWORTH
CONVENTIONAL
(2003) - TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
Oct 15, 2003
Incident date: May 28, 2003
FIFTH WHEEL LOCKING PIN FAILED CAUSING TRAILER TO SEPARATE FROM TRACTOR.*MR (KENWORTH CONVENTIONAL 2003)*TS *JB
Incident date: Jul 24, 2002
FAILURE OF JAKE BRAKES ON 2003 KENWORTH T-600. THE JAKE BRAKES ON MY KENWORTH FAILED TO COME ON. I DIRECTED IT TO THE KENWORTH DEALERSHIP IN CARLISLE, PA. WHO AFTER MANY HOURS OF DIAGNOSISING DETERMINED THAT THE JAKE BRAKES HAD FAILED BECAUSE A WIRE HAD COME LOOSE AT THE BACK OF THE AM/FM RADIO!!!! THE BRAKES CAN FAIL BECAUSE OF A LOOSE WIRE @ THE AM/FM RADIO. GOD HELP THE POOR SOUL IN FRONT O... Read more
Incident date: Jul 24, 2002
FAILURE OF JAKE BRAKES ON 2003 KENWORTH T-600. THE JAKE BRAKES ON MY KENWORTH FAILED TO COME ON. I DIRECTED IT TO THE KENWORTH DEALERSHIP IN CARLISLE, PA. WHO AFTER MANY HOURS OF DIAGNOSISING DETERMINED THAT THE JAKE BRAKES HAD FAILED BECAUSE A WIRE HAD COME LOOSE AT THE BACK OF THE AM/FM RADIO!!!! THE BRAKES CAN FAIL BECAUSE OF A LOOSE WIRE @ THE AM/FM RADIO. GOD HELP THE POOR SOUL IN FRONT O... Read more
Incident date: Feb 23, 2002
I HAD A FUEL LINE FAILURE ON MY 98 KENWORTH T2000 WITH A 60 SERIES DETROIT ENGINE. THE FUEL LINE IS ROUTED BEHIND THE STARTER AND IT RUPTURED DO TO RUBBING ON THE CLAMP THAT IS SUPPOSED TO STOP IT FROM VIBRATION. IT COVERED EVERYTHING IN THE ENGINE COMPARTMENT WITH FUEL ALONG WITH THE STARTER. IF I HAD USED THE STARTER I AM SURE THE RESULTING FIRE WOULD HAVE DONE A HUGE AMOUNT OF DAMAGE. THIS IS A... Read more
Incident date: May 5, 2003
CONSUMER STATES THAT HE IS HAVING ELECTRICAL PROBLEMS WITH HIS BIG RIG. HE STATES THAT HE CAN BE DRIVING DOWN THE ROAD AND THE LIGHTS CUT OFF, THEN LATER ON THEY COME BACK ON. HE STATES THAT HE HAS HAD THIS TRUCK IN THE SHOP 60 PLUS TIMES, AND NO ONE CAN FIND OUT WHAT THE PROBLEM IS. HE STATES HE HAS HAD THE MOTOR REBUILT TWICE, REPLACED THE HEADS, REPLACE GASKET ETC AT LEASE TWICE, AND NO ONE... Read more
KENWORTH
CONVENTIONAL SERIES
(9999) - TIRES
Mar 5, 2003
Incident date: Nov 4, 2002
NAR 02/10/2003. OHIO POLICE REPORT. TIRE AND RIM SHEARED OFF HUB ON LEFT REAR AND STRUCK ANOTHER VEHICLE. TIRES WERE ROTATED PRIOR TO INCIDENT. TIRE BRAND, SIZE AND DOT # UNKNOWN. *TT *JB
KENWORTH
CONVENTIONAL SERIES
(9999) - WHEELS:RIM
Mar 5, 2003
Incident date: Nov 4, 2002
NAR 02/10/2003. OHIO POLICE REPORT. TIRE AND RIM SHEARED OFF HUB ON LEFT REAR AND STRUCK ANOTHER VEHICLE. TIRES WERE ROTATED PRIOR TO INCIDENT. TIRE BRAND, SIZE AND DOT # UNKNOWN. *TT *JB
CONSUMER STATES THAT FRONT LEFT TIRE SIDE WALL BLEW OUT CAUSING SLIGHT LOST OF CONTROL. PLEASE ANY ADDITIONAL INFORMATION. TS
Incident date: Jan 24, 2002
THE STEERING COUPLING SEPARATED DUE TO INADEQUATE TIGHTENING OF THE TETAINING NUT AND BOLT, A FAULTY SLIP JOINT AND PERHAPS FAULTY METAL CHARACTERISTICS OF THE COUPLING, BOTH MALE AND FEMALE PARTS. KENWORTH WILL NOT RESPOND TO OUR LETTERS. THERE IS A RECALL IN 1997 FOR THIS SAME YEAR, MAKE AND MODEL OF TRUCK FOR A REAR SUSPENSION BECAUSE OF MATERIALS USED IN THE SWAY BAR AND ARMS. THE STEERING RO... Read more
Crash
1 injured
Incident date: Nov 3, 2002
CONSUMER NOTICED AT HOME. THE FRONT CHASSIS WAS BROKE HE COULD KILL MANY PEOPLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Incident date: Jun 14, 2000
KENWORTH HAS A REPUTATION OF PUTTING A CUSTUMER OFF UNTILL WARRANTY IS OUT. ALL OF THESE PROBLEMS WHERE TO BE ADDRESSED. AND THERE ARE MORE. HARD TO EXPLAIN IN SHORT WORDS. I DO HAVE DOCUMENTATION IN THE FORM OF MAINT. FILES WITH DESCRIPTIVE ACCOUNTS OF ALL PROBLEMS , NONE OF WHICH HAVE BEEN ACCURATLY REPAIRED. I'V BEEN INTO VARIOUS SHOPS CONCERNING RR SUSPENSION, RIDE HEIGHT PRB. HAS ALWAYS BEEN... Read more