Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 393 complaints for KENWORTH
Incident date: Feb 7, 2017
THE DEFROST DOOR HAS BROKEN IN THIS VEHICLE FOR A SECOND TIME. THE KENWORTH DESIGN IS PROBLEMATIC AND EVEN THE NEW PARTS ONLY FIX THIS FOR A SHORT TIME. DRIVER NO LONGER HAS DEFROST WHEN THIS HAPPENS MAKING IT AN UNSAFE DRIVING SITUATION. VEHICLE WAS IN MOTION AT THE TIME IT BROKE.
Incident date: Dec 26, 2016
THE DEFROST DOORS IN THE T680 IS WEAK AND BREAKS OFTEN LEAVING THE DRIVER WITHOUT ANY DEFROST CAUSING HIS VISIBILITY TO DECREASE IN AN UNSAFE MANNER. KENWORTH HAS BEEN UNWILLING TO ADDRESS THIS ISSUE AND REPAIR IT. WHEN I CONTACTED OUR DISTRICT SERVICE MANAGER HE KNEW THE PART NUMBER OF THE REPLACEMENT DOOR ASSEMBLY FROM MEMORY AND STATED IN AN EMAIL BACK TO ME THAT KENWORTH HAS IDENTIFIED THE IS... Read more
Incident date: Apr 25, 2016
THIS IS THE FIRST OF 2 TIMES THE DEFROST DOORS HAVE BROKEN IN THIS TRUCK. THE DEFROST DOORS IN THE T680 ARE WEAK AND BREAK OFTEN LEAVING THE DRIVER WITHOUT ANY DEFROST CAUSING HIS VISIBILITY TO DECREASE IN AN UNSAFE MANNER. KENWORTH HAS BEEN UNWILLING TO ADDRESS THIS ISSUE AND REPAIR IT. WHEN I CONTACTED OUR DISTRICT SERVICE MANAGER HE KNEW THE PART NUMBER OF THE REPLACEMENT DOOR ASSEMBLY FROM ME... Read more
Incident date: Dec 12, 2016
THIS IS THE SECOND TIME THE DEFROST DOORS HAVE BROKEN IN THIS VEHICLE LEAVING THE DRIVER IN AN UNSAFE DRIVING CONDITION. THE FIRST TIME WAS 4/25/16 THE DEFROST DOORS IN THE T680 IS WEAK AND BREAKS OFTEN LEAVING THE DRIVER WITHOUT ANY DEFROST CAUSING HIS VISIBILITY TO DECREASE IN AN UNSAFE MANNER. KENWORTH HAS BEEN UNWILLING TO ADDRESS THIS ISSUE AND REPAIR IT. WHEN I CONTACTED OUR DISTRICT SER... Read more
Incident date: Dec 12, 2016
THIS IS THE SECOND TIME THE DEFROST DOORS HAVE BROKEN IN THIS VEHICLE LEAVING THE DRIVER IN AN UNSAFE DRIVING CONDITION. THE FIRST TIME WAS 4/25/16 THE DEFROST DOORS IN THE T680 IS WEAK AND BREAKS OFTEN LEAVING THE DRIVER WITHOUT ANY DEFROST CAUSING HIS VISIBILITY TO DECREASE IN AN UNSAFE MANNER. KENWORTH HAS BEEN UNWILLING TO ADDRESS THIS ISSUE AND REPAIR IT. WHEN I CONTACTED OUR DISTRICT SER... Read more
Incident date: Sep 6, 2016
THE DEFROST DOOR BROKE ON THIS TRUCK LEAVING THE DRIVER STRANDED WITH NO DEFROST AND ABILITY TO SAFELY DRIVE THE VEHICLE UNTIL THE WINDOWS CLEARED OFF. THE DEFROST DOORS IN THE T680 IS WEAK AND BREAKS OFTEN LEAVING THE DRIVER WITHOUT ANY DEFROST CAUSING HIS VISIBILITY TO DECREASE IN AN UNSAFE MANNER. KENWORTH HAS BEEN UNWILLING TO ADDRESS THIS ISSUE AND REPAIR IT. WHEN I CONTACTED OUR DISTRIC... Read more
Incident date: Sep 6, 2016
THE DEFROST DOOR BROKE ON THIS TRUCK LEAVING THE DRIVER STRANDED WITH NO DEFROST AND ABILITY TO SAFELY DRIVE THE VEHICLE UNTIL THE WINDOWS CLEARED OFF. THE DEFROST DOORS IN THE T680 IS WEAK AND BREAKS OFTEN LEAVING THE DRIVER WITHOUT ANY DEFROST CAUSING HIS VISIBILITY TO DECREASE IN AN UNSAFE MANNER. KENWORTH HAS BEEN UNWILLING TO ADDRESS THIS ISSUE AND REPAIR IT. WHEN I CONTACTED OUR DISTRIC... Read more
Incident date: Jan 23, 2017
TIRE SIDEWALL SEPARATION. MULTIPLE TIRES. REGUL GL283A 245/70R19.5 GUIZHOU TYRE CORP
Incident date: Jul 12, 2016
I WAS A HARBOR DRIVER THAT HAULED REFERS FROM PORT TO YARD COMPANY TRUCKS THAT WERE ISSUED FOR HARBOR DRIVERS WERE KENWORTHS T700 WITH SUPERSINGLESS TIRES DON'T KNOW IF THOSE ARE THE MANUFACTURES ORIGINAL TIRES. I WAS INVOLVED IN A ROLL OVER ACCIDENT IN WHICH I FEEL THERE WAS SOME MECHANICAL ISSUE WITH TRUCK I WAS TOLD TO USE BY MANAGEMENT AFTER DOING MY BASIC INSPECTION EVERYTHING CHECKED OUT. AF... Read more
Crash
Incident date: Jul 12, 2016
I WAS A HARBOR DRIVER THAT HAULED REFERS FROM PORT TO YARD COMPANY TRUCKS THAT WERE ISSUED FOR HARBOR DRIVERS WERE KENWORTHS T700 WITH SUPERSINGLESS TIRES DON'T KNOW IF THOSE ARE THE MANUFACTURES ORIGINAL TIRES. I WAS INVOLVED IN A ROLL OVER ACCIDENT IN WHICH I FEEL THERE WAS SOME MECHANICAL ISSUE WITH TRUCK I WAS TOLD TO USE BY MANAGEMENT AFTER DOING MY BASIC INSPECTION EVERYTHING CHECKED OUT. AF... Read more
Crash
Incident date: Jun 12, 2012
TRU-FLEX TORSIONAL BELLOWS PIPE CONNECTING ENGINE TURBO CHARGER AND EXHAUST PIPE IN ENGINE COMPARTMENT LEAKS HOT EXHAUST GASES INTO CAB WHERE OPERATOR IS LOCATED. HOT EXHAUST GASES ESCAPE FROM THIS FREQUENTLY FAILING PART AND STARTS FIRES ON NEARBY COMBUSTIBLE COMPONENTS. FMCSA PART 393.83 2 E AND G IS VIOLATED. THIS PROBLEM EXTENDS AT LEAST TO MODEL YEAR 2010 THRU 2014 IN SEVERAL DIFFERENT FORMS... Read more
Fire
Incident date: Jul 8, 2016
TL* THE CONTACT OWNS A 2013 KENWORTH T600. WHILE ATTEMPTING TO EXIT THE VEHICLE, BOTH THE PASSENGER AND DRIVER DOORS FAILED TO OPEN. EVEN USING THE KEY FAILED TO OPEN THE DOORS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOCKING MECHANISM IN THE DOOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON THE PASSENGER SIDE DOOR. ON SEVERAL OC... Read more
Incident date: Jul 8, 2016
TL* THE CONTACT OWNS A 2013 KENWORTH T600. WHILE ATTEMPTING TO EXIT THE VEHICLE, BOTH THE PASSENGER AND DRIVER DOORS FAILED TO OPEN. EVEN USING THE KEY FAILED TO OPEN THE DOORS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOCKING MECHANISM IN THE DOOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON THE PASSENGER SIDE DOOR. ON SEVERAL OC... Read more
Incident date: Mar 15, 2016
TL* THE CONTACT OWNS A 2016 KENWORTH T680. WHILE DRIVING 65 MPH, THE STEEL DRUM FROM THE TIRE FRACTURED IN PIECES WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEEL PLATE DRUM WAS NOT WELDED CORRECTLY. THE STEEL PLATE DRUM WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Incident date: Apr 7, 2016
THE TIE ROD END DISCONNECTED FROM THE SHAFT, THERE HAS BEEN NO WORK DONE TO THE STEERING SINCE NEW. THE PICTURES SHOW THAT THE DIRT ON THE SHAFT HAS NOT BEEN DISTURBED THEREFORE THIS IS A MANUFACTURER DEFECT AND HAS NOT BEEN TAMPERED WITH AT ALL. THE VEHICLE WAS MOVING AT SLOW SPEED IN A PARKING LOT. THIS COULD HAVE BEEN A MAJOR EVENT AT HIGHWAY SPEED. I HAVE CONTACTED THE MANUFACTURER. THIS TRUCK... Read more
Incident date: Dec 10, 2015
BRAKE SHOE RETURN SPRING CLIP THAT WHEN IS UNSEATED OFF PROPER AREA, DROPS ONTO S-CAM SHAFT AND IN TURN CONTACTS WHEEL HUB ANBD CUTS INTO ALUMINUM WHEEL HUB. WAS CAUGHT BEFORE CUTTING ALL THE WAY THROUGHT WHEEL HUB ASSEMBLY. DRIVER WAS COMPAINING ABOUT SQUELING NOISE IN FRONT BRAKE ALL THE TIME.
Incident date: Aug 6, 2015
TL* THE CONTACT OWNS A 1998 KENWORTH T2000. WHILE DRIVING AT 55 MPH, THE REAR OF THE VEHICLE FAILED TO REMAIN IN POSITION. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS IN ORDER TO KEEP THE VEHICLE IN POSITION. UPON INSPECTION, THE CONTACT NOTICED THAT THE LATERAL PINS HOLDING THE SUSPENSION HAD SHIFTED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT BOTH REAR SWAY BARS NEEDED TO BE REPLACE... Read more
Incident date: Jun 6, 2015
MY TRUCKE HAD BEEN SHUT OFF AT 10:00-10:15PM AND THE FIRE STARTED SOMETIME BETWEEIN 2:00-2:1AM.WHEN I WOKE UP AND LOOKED OUT AT THE HOOD, 2 FOOT FLAMES WERE COMING OUT OF THE HOOD ENGINE SIDE OF THE FIRE WALL ON THE PASSENGER SIDE. MOTOR WAS SHUT OFF AND NOTHING ELSE WAS RUNNING. I BELIEVE THE PROBLEM WAS COMING FROM THE ENGINE REGEN. MOTOR WAS A 550 CATERPILLAR IN A 2008 KW STUDIO SLEEPER MA 1... Read more
Fire
Incident date: Jul 2, 2015
TL* THE CONTACT OWNS A 2012 KENWORTH T800. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V271000 (VISIBILITY) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Incident date: Aug 14, 2015
TO WHOM IT MAY CONCERN. I RECENTLY PURCHASE THIS TRUCK AND IN MY RESEARCH I'VE NOTICE SEVERAL RECALLS. IM TRYING TO FIND OUT IF THESE PROBLEMS HAVE BEEN FIX ON THIS TRUCK. PLEASE EMAIL ME AT [XXX]@ATT.NET OR CALL ME [XXX]. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Incident date: Dec 2, 2014
WE HAVE 10 KENWORTH TRUCKS AND THE LEFT FRONT MUDFLAP IS DESIGNED WITHOUT ANY PROTECTION TO STOP IT FROM RUBBING ON THE AIR TANKS WHICH ARE PLACED DIRECTLY BEHIND THE MUDFLAP. AFTER TIME THE MUDFLAPS WEAR ON THE AIR TANKS UNTIL THEY LEAK AND OR BLOWOUT CAUSING IMMEDIATE AIR LOSS WHICH LOCKS UP ALL BRAKES WITH PARKING BRAKE CAPABILITY. THIS ENDS UP IN LOSS OF CONTROL OFF VEHICLE. AS THESE TRUCKS GE... Read more
Incident date: Jan 18, 2013
CUMMINS ENGINE HAS NOT COME FORWARD AND ANNOUNCE ON THEIR IS 15 LITERS THAT THERE ARE HAVING RINGS AND SLEEVES ISSUES. WHICH CAUSE THE ENGINE TO BURN OIL FAILING OUR DIESEL PARTICULAR FILTER WHICH COULD CAUSE A FIRE. THE EXIST DUE A DESIGNEE FAULT IN THE PISTONS OF THE ENGINES. RINGS ARE PACKING WITH SOOT AND PUSHING RINGS OPEN AND ALLOWING OIL TO BURN IN THE ENGINE . THE EXTRA THEN CAUSE DPF COG ... Read more
Incident date: Sep 10, 2012
TL* THE CONTACT OWNS A 2008 KENWORTH T2000. THE CONTACT STATED THAT THE FUEL BURNING CHAMBER MALFUNCTIONED AND CAUSED THE CHECK ENGINE LIGHT TO CONTINUOUSLY ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE EXHAUST TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPRO... Read more
Incident date: Sep 6, 2013
WE DID 20+ HOURS OF WORK ON THIS TRUCK AND ALL AFTER HOUR RATES. THIS COMPANY IS WITHHOLDING MONEY THEY OWED. WE HAVE ASKED TO WORK WITH US AND NOW THEY WILL NOT ANSWER ANY PHONE CALLS FROM US OR OUR LAWYERS. STOP THIS TRUCK. THEY OWE US $2850.00 THEY NEED TO BE STOPPED BEFORE THEY LIE OUT OF MONEY THEY OWE US. *TR
Incident date: Mar 19, 2014
FOX TRANSPORTATION, ITS EMPLOYEES, AGENTS, SUCCESSORS OR THOSE ACTING IN CONCERT, COMMIT NEGLIGENCE, INTENTIONAL NEGLIGENCE, THEFT AND FAILURE TO PAY EMPLOYERS FOR WORK DONE AND OR MONEYS OWED ON MORE THAN ONE OCCASION OF SETTLEMENT(S), WHILE PROTECTING THOSE WHO COMMIT SAID ACTION(S) AND THEFT(S) ACTING IN CONCERT WITH. THE COMPANY FABRICATES LEASE DOCUMENTS TO VIOLATE BUSINESS AND PROFESSION COD... Read more
Incident date: Mar 19, 2014
FOX TRANSPORTATION, ITS EMPLOYEES, AGENTS, SUCCESSORS OR THOSE ACTING IN CONCERT, COMMIT NEGLIGENCE, INTENTIONAL NEGLIGENCE, THEFT AND FAILURE TO PAY EMPLOYERS FOR WORK DONE AND OR MONEYS OWED ON MORE THAN ONE OCCASION OF SETTLEMENT(S), WHILE PROTECTING THOSE WHO COMMIT SAID ACTION(S) AND THEFT(S) ACTING IN CONCERT WITH. THE COMPANY FABRICATES LEASE DOCUMENTS TO VIOLATE BUSINESS AND PROFESSION COD... Read more
Incident date: Mar 19, 2014
FOX TRANSPORTATION, ITS EMPLOYEES, AGENTS, SUCCESSORS OR THOSE ACTING IN CONCERT, COMMIT NEGLIGENCE, INTENTIONAL NEGLIGENCE, THEFT AND FAILURE TO PAY EMPLOYERS FOR WORK DONE AND OR MONEYS OWED ON MORE THAN ONE OCCASION OF SETTLEMENT(S), WHILE PROTECTING THOSE WHO COMMIT SAID ACTION(S) AND THEFT(S) ACTING IN CONCERT WITH. THE COMPANY FABRICATES LEASE DOCUMENTS TO VIOLATE BUSINESS AND PROFESSION COD... Read more
Incident date: Sep 17, 2013
DURING PRE-TRIP INSPECTION, SERVICE BRAKE CHECK FAILED, TOOK TO LONG TO BUILD UP AIR PRESSURE, ULTIMATELY, THE SYSTEM WOULD NOT REGISTER ANY AIR PRESSURE BY GAUGE OR PHYSICALLY.[XXXX], [XXXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Sep 17, 2013
DURING PRE-TRIP INSPECTION, SERVICE BRAKE CHECK FAILED, TOOK TO LONG TO BUILD UP AIR PRESSURE, ULTIMATELY, THE SYSTEM WOULD NOT REGISTER ANY AIR PRESSURE BY GAUGE OR PHYSICALLY.[XXXX], [XXXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Nov 28, 2012
DIFFICULT BRAKING WHEN RESTING RIGHT FOOT IN MIDDLE OF FLOOR BOARD DURING A SUDDEN STOP , MOVING FOOT FORWARD IT HITS TRIM THEN SIDEWAYS TO CONTACT BRAKE PEDAL IN MIDDLE UNABLE OBTAIN ENOUGH PRESSURE TO APPLY BRAKES DAMAGED A OVERHEAD DOOR IT'S MY UNDERSTANDING TWO COWORKERS ALSO EXPERIENCED SIMILAR PROBLEMS. *TR
Crash
Incident date: Apr 15, 2012
TL* THE CONTACT OWNS A 2007 KENTWORTH T600 WITH GOODYEAR SUPER SINGLE TIRES, LINE SIZE 445/50R/22.5 AND THE DOT NUMBER GSWR39965. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE REAR DRIVER SIDE TIRE BLEW OUT. THE CONTACT REPLACED THE TIRE WITH THE SPARE AND SHORTLY AFTER THE FAILURE RECURRED. ALSO, THE REAR PASSENGER SIDE TIRE BLEW OUT THREE DIFFERENT TIMES AND THE FRONT AND REAR D... Read more
Incident date: Jan 18, 2011
2008 KENWORTH T800B. CONSUMER STATES SEVERAL PROBLEMS WITH VEHICLE TO INCLUDE LIQUID NATURAL GAS LEAKS *TGW THE CONSUMER STATED HE WAS PROMISED A WARRANTY ON THE LNG SYSTEM BY THE MANUFACTURER OF THE LNG SYSTEM IN THE TRUCK. HE WAS INFORMED HE COULD ONLY GET THE TRUCK SERVICED BY KENWORTH. HE HAS EXPERIENCED NUMEROUS PROBLEMS WITH THE LNG SYSTEM INCLUDING LIQUID GAS LEAKS OVERNIGHT WHICH CAUSED F... Read more
Incident date: Jan 18, 2011
2008 KENWORTH T800B. CONSUMER STATES SEVERAL PROBLEMS WITH VEHICLE TO INCLUDE LIQUID NATURAL GAS LEAKS *TGW THE CONSUMER STATED HE WAS PROMISED A WARRANTY ON THE LNG SYSTEM BY THE MANUFACTURER OF THE LNG SYSTEM IN THE TRUCK. HE WAS INFORMED HE COULD ONLY GET THE TRUCK SERVICED BY KENWORTH. HE HAS EXPERIENCED NUMEROUS PROBLEMS WITH THE LNG SYSTEM INCLUDING LIQUID GAS LEAKS OVERNIGHT WHICH CAUSED F... Read more
Incident date: Jan 5, 2012
REFERENCE VOQ#10259426. I FILED A COMPLAINT IN FEBRUARY 2009 FOR A FRAME RAIL THAT CRACKED ON MY 1998 KENWORTH W900. I SPENT $11,470 TO HAVE THE RAIL REPLACED AT AN AUTHORIZED KENWORTH DEALER. I PURCHASED THIS TRUCK NEW, WITH NO EXTRAS OR ADD-ONS SINCE OWNING THE TRUCK. ALL SERVICING HAS BEEN DONE AT AUTHORIZED KENWORTH REPAIR FACILITIES AND I HAVE KEPT UP WITH ALL DOT/CVSA INSPECTIONS; THIS TRUC... Read more
Incident date: May 1, 2010
2008 KENWORTH T660 WITH A CATERPILLAR C-15 ENGINE. CONSUMER STATES TRUCK CAUGHT FIRE AFTER ACCIDENT *TGW THE CONSUMER STATED A TANKER TRUCK SUDDENLY STOPPED UNEXPECTEDLY AND THE CONSUMERS HUSBAND HIT THE TANKERS BUMPER. SMOKE AND FLAMES STARTED POURING OUT FROM UNDER THE GOOD OF THE TRACTOR. THE CONSUMERS HUSBAND GRABBED THE EXTINGUISHER, RAN TO THE FRONT OF THE TRUNK, BUT BECAUSE OF THE SMOKE AN... Read more
Crash
Fire
Incident date: Oct 16, 2011
I AM NOT THE OWNER OF THE ABOVE VEHICLE JUST A CERTIFIED FIRE INVESTIGATOR IAAI-CFI. ON OCTOBER 31, 2011 I WAS ASSIGNED THE TASK OF DOING AN ORIGIN AND CAUSE INVESTIGATION INTO THE FIRE OF THE ABOVE VEHICLE THAT WAS SITTING FOR SALE ON THE OVERFLOW LOT OF RHIM TRUCK SALES ST PAUL, MN. MY INVESTIGATION LED ME TO THE WIRE HARNESS/COMPUTER CONTROL BOX AS THE ORIGIN OF THE FIRE. I HAD BEEN INFORMED... Read more
Fire
Incident date: Aug 18, 2011
BRAKE CAM BRACKETS ON REAR AXLE BROKE DUE TO POOR WELDING. *TR
Incident date: Jul 21, 2010
WHILE GOING DOWN LONG MOUNTAIN GRADES, IN HOT WEATHER, THE STEERING LOCKS UP. I WAS TOLD THAT IT NEEDED A OIL COOLER. I PAID $1280.00 FOR AN OIL COOLER. TRW DOES NOT THINK THEY HAVE ANY RESPONSIBILITY TO WARRANTY A ONE YEAR OLD STEERING GEAR. EVEN THOUGH THEY KNOW THAT IT IS A MALFUNCTIONING RELIEF VALVE. *TR
Incident date: Jun 1, 2010
TL* THE CONTACT OWNS A 2006 KENWORTH T800. THE CONTACT STATED THAT THE BRAKES WOULD NOT FUNCTION PROPERLY UNLESS EXCESSIVE PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE TECHNICIANS STATED THAT ALL OF THE BRAKES WERE PERFORMING BELOW SPECIFICATIONS. THE BRAKES WERE REPAIRED. THE FAILURE SINCE RECURRED REPEATEDLY ON AN INTERMITTENT BASIS. THE ... Read more
KENWORTH
CONVENTIONAL SERIES
(2000) - EQUIPMENT
Jun 29, 2011
Incident date: May 20, 2011
2000 KENWORTH CONVENTIONAL, UNIT 1 WAS EASTBOUND ON THE OHIO TURNPIKE WHEN IT LOST ITS LEFT REAR DUAL ASSEMBLY. THE DUAL ASSEMBLY TRAVELED THROUGH THE MEDIAN AND ACROSS THE WESTBOUND LANES BEFORE COMING TO FINAL REST IN THE NORTH DITCH. UNIT 1 SUBSEQUENTLY DROVE TO EXIT 39 FOR A REPORT. *BF (OHIO TRAFFIC CRASH REPORT # 10-0206-89)*JB
KENWORTH
CONVENTIONAL SERIES
(2000) - TIRES
Jun 29, 2011
Incident date: May 20, 2011
2000 KENWORTH CONVENTIONAL, UNIT 1 WAS EASTBOUND ON THE OHIO TURNPIKE WHEN IT LOST ITS LEFT REAR DUAL ASSEMBLY. THE DUAL ASSEMBLY TRAVELED THROUGH THE MEDIAN AND ACROSS THE WESTBOUND LANES BEFORE COMING TO FINAL REST IN THE NORTH DITCH. UNIT 1 SUBSEQUENTLY DROVE TO EXIT 39 FOR A REPORT. *BF (OHIO TRAFFIC CRASH REPORT # 10-0206-89)*JB
Incident date: Apr 19, 2011
2004 KENWORTH T800, UNIT 1 WAS TRAVELING EAST ON THE OHIO TURNPIKE ON THE RIGHT SHOULDER IN THE CONSTRUCTION ZONE. UNIT 1 STATED SHE SMELLED SMOKE COMING FROM UNDERNEATH THE GLOVE BOX AREA. UNIT 1 STOPPED AND GOT OUT OF THE VEHICLE. UNIT 1 BECAME ENGULFED AND WAS PUT OUT BY WATER TRUCK IN THE CONSTRUCTION ZONE. *BF (OHIO TRAFFIC CRASH REPORT # 10-0277-90)
Fire
Incident date: May 5, 2011
TL* THE CONTACT OWNS A 2010 KENWORTH T660 TRUCK. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL WHEN HE NOTICED THAT THE VEHICLE WAS HESITANT TO STOP. THE CONTACT WAS ABLE TO PULL THE EMERGENCY BRAKE IN ORDER TO SLOW THE VEHICLE SPEED BUT THE CONTACT CRASHED INTO THE VEHICLE POSITIONED IN FRONT OF HIM. THE CONTACT NOTICED THERE WAS A COVER OVER THE STEERING CO... Read more
Crash
1 injured
Incident date: Feb 14, 1992
TL*THE CONTACT OWNS A 2004 KENWORTH T800B TRUCK. THE CONTACT STATED THE GEAR WAS IN THE PARK POSITION WITH THE ENGINE IN OPERATION WHEN SHE EXITED THE VEHICLE. THE CONTACT NOTICED FLAMES EMITTING FROM THE INSTRUMENT PANEL UPON ENTERING THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE CAUSE OF FAILURE WAS NOT DETERMINED. THERE WAS A NHTSA ... Read more
Fire
KENWORTH
CONVENTIONAL
(1999) - ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Apr 28, 2011
Incident date: Mar 4, 2011
1999 KENWORTH CONVENTIONAL, UNIT 1 ENGINE CAUGHT ON FIRE WHILE EXITING THE OHIO TURNPIKE AT EXIT 209. *BF (OHIO TRAFFIC CRASH REPORT # 10-0155-91)*JB UPDATED 05/11/11* BF.
Fire
Incident date: Jan 10, 2011
2010 KENWORTH SEMI, UNIT 1 LOST A SET OF DUAL WHEELS OFF HIS TRAILER. UNIT 2 STRUCK ONE OF THE WHEELS, CAUSING PROPERTY DAMAGE. THE STRUCK TIRE/WHEEL WAS REMOVED FROM THE ROADWAY. THE 2ND TIRE WAS NOT LOCATED. BOTH UNITS WERE DISABLE. *BF (OHIO TRAFFIC CRASH REPORT #10-0007-89. *JB UPDATED 03/21/11 *BF
Crash
Incident date: Mar 2, 2011
2005 KENWORTH T300 THE HIGH PRESSURE FUEL LINE THAT FEEDS THE INJECTOR BANK HAS BROKEN TWICE. THE REPLACEMENT LINE PURCHASED FROM KENWORTH LASTED 3 MONTHS AND ONE DAY. THE SAME LEAK OCCURRED, SPRAYING DIESEL FUEL ALL OVER THE ENGINE. *TR
Incident date: Dec 13, 2010
2006 KENWORTH CONVENTIONAL, WAS TRAVELING ON THE OHIO TURNPIKE AT MILE POST 201 EASTBOUND WHEN THE TRUCK CAUGHT ON FIRE. *BF ACCORDING TO THE POLICE REPORT, LINE/WIRE CAUGHT ON FIRE. (OHIO TRAFFIC CRASH REPORT # 10-0753-91) UPDATED 02/15/11 *BF
Fire
Incident date: Dec 28, 2010
1999 KENWORTH CONVENTIONAL, UNIT 1 WAS EXITING THE EMERGENCY PULL OFF. THE TRAILER OF UNIT 1 BECAME DISCONNECTED AND THE TRAILER FELL ONTO THE PAVEMENT, CAUSING DAMAGE. *BF TRAILER INFO: 1993 GREAT DANE BOX TRAILER. (OHIO TRAFFIC CRASH REPORT # 10-0917-90) UPDATED 02/15/11 *BF
Incident date: Nov 20, 2010
2004 KENWORTH W9, WAS ENTERING ONTO THE OHIO TURNPIKE WHEN ITS RIGHT REAR TRAILER TIRE CAUGHT ON FIRE *BF THE DRIVER WAS ABLE TO PUT THE FIRE OUT, USING A FIRE EXTINGUISHER. (OHIO TRAFFIC CRASH REPORT # 10-0690-91). *JB UPDATED 01/14/11 *BF
Fire