Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,426 complaints for KAWASAKI
Incident date: Apr 3, 2013
THIS MOTORCYCLE HAS A SERIOUS AND DANGEROUS FLAW WITH THE ENGINE SHUTTING OFF WHEN IT IS NOT SUPPOSED TO. AFTER A SUFFICIENT WARM UP PERIOD I WILL DRIVE OFF, AND WHEN I PULL IN THE CLUTCH WHILE SLOWING THE BIKE SHUTS OFF. THIS IS A HAZARD TO ME AND OTHER DRIVERS AROUND ME. PLEASE MAKE KAWASAKI ISSUE A FIX IMMEDIATELY. *TR
Incident date: Apr 3, 2013
MY 2013 KAWASAKI NINJA 300 IS STALLING RANDOMLY FROM JUST PULLING IN THE CLUTCH AT SPEED. IT EXTREMLY DANGEROUS FOR A MOTORCYCLE AS IT CAN CAUSE LOSS OF CONTROL. MY DEALER SAYS ITS A KNOWN ISSUE BUT KAWASAKI HAS NOT FIXED THIS PROBLEM YET. *TR
Incident date: Mar 28, 2013
I AM AN EXPERIENCED MOTORCYCLE RIDER WITH 26+ YEARS AND ROUGHLY 150,000 MILES RIDING EXPERIENCE. HAD DRIVEN NEW EX300 APPROXIMATELY 5 MILES WITHOUT INCIDENT, WAS SLOWING AT A STOP LIGHT TO MAKE A RIGHT-HAND TURN. I HAD SHIFTEN BACK INTO 1ST GEAR, ALMOST STOPPED (ABOUT 2 OR 3 MILES PER HOUR) WHEN THE LIGHT TURNED GREEN. I DID NOT REALIZE THAT THE ENGINE ON THE MOTORCYCLE HAD STALLED, RELEASED ... Read more
1 injured
Incident date: Nov 14, 2012
THE MOTORCYCLE WILL STALL INTERMITTENTLY WHILE BEING DRIVEN AND CREATES A DANGEROUS OPERATING ENVIRONMENT FOR MYSELF AND THE OTHER VEHICLES AROUND ME WHEN POWER IS SUDDENLY AND ABRUPTLY LOST. IT SEEMS THAT WHEN THE CLUTCH LEVER IS PULLED, THE ENGINE WILL STALL. KAWASAKI AND THE DEALERSHIP HAVE BEEN VERY UNHELPFUL AND ARE PUTTING THE OWNERS OF THESE MOTORCYCLES AT RISK OF SERIOUS INJURY. THERE A... Read more
Incident date: Mar 29, 2013
HI I HAVE A 2013 KAWASAKI NINJA 300 AND I BEEN HAVING PROBLEM OF SLOWING DOWN AND THE ENGINE WOULD STALL DOESN'T MATTER ANY GEAR AFTER 3RD GEAR SLOWING DOWN WOULD JUST STALL, ALSO PROBLEM WITH GETTING INTO THE GEAR AFTER IT STALLING. *TR
Incident date: Mar 29, 2013
HI I HAVE A 2013 KAWASAKI NINJA 300 AND I BEEN HAVING PROBLEM OF SLOWING DOWN AND THE ENGINE WOULD STALL DOESN'T MATTER ANY GEAR AFTER 3RD GEAR SLOWING DOWN WOULD JUST STALL, ALSO PROBLEM WITH GETTING INTO THE GEAR AFTER IT STALLING. *TR
Incident date: Mar 15, 2013
I OWN A BRAND NEW STOCK NINJA 300. ON THE DAY I FIRST EXPERIENCED THIS PROBLEM, IT WAS PROBABLY ABOUT 80+ DEGREES OUTSIDE. I HAD ALLOW MY BIKE TO WARM UP FOR AT LEAST 5 MINUTES. TOOK THE BIKE OUT AND WENT DOWN THE BLOCK. I WAS PROBABLY IN 2ND GEAR WHEN I CAME TO AN INTERSECTION WHERE I PREPARED TO STOP. I PULLED IN THE CLUTCH ALL THE WAY AND APPLIED THE BRAKES. UPON PULLING IN THE CLUTCH, THE ENGI... Read more
Incident date: Mar 15, 2013
I WAS COMING UP TO MY NEIGHBORHOOD GATE AND I PULLED MY CLUTCH IN AND STARTED BRAKING TO STOP SO THE GATE CAN OPEN, THE ENGINE THEN STALLED FOR NO REASON. I WAS IN 1ST GEAR AT THE TIME THIS HAPPENED AND I HAVE MY IDLE SET TO ABOUT 1800 RPMS WHICH IS A LITTLE HIGH SO THERE SHOULD BE NO REASON WHY THIS BIKE STALLED BY PULLING THE CLUTCH IN AND BRAKING. I HAVE READ ON VARIOUS KAWASAKI NINJA 300 ONLIN... Read more
Incident date: Mar 15, 2013
I WAS COMING UP TO MY NEIGHBORHOOD GATE AND I PULLED MY CLUTCH IN AND STARTED BRAKING TO STOP SO THE GATE CAN OPEN, THE ENGINE THEN STALLED FOR NO REASON. I WAS IN 1ST GEAR AT THE TIME THIS HAPPENED AND I HAVE MY IDLE SET TO ABOUT 1800 RPMS WHICH IS A LITTLE HIGH SO THERE SHOULD BE NO REASON WHY THIS BIKE STALLED BY PULLING THE CLUTCH IN AND BRAKING. I HAVE READ ON VARIOUS KAWASAKI NINJA 300 ONLIN... Read more
Incident date: Feb 16, 2013
I WAS RIDING MY MOTORCYCLE AND COMING TO A RED LIGHT. I HELD IN MY CLUTCH TO GET READY TO DOWNSHIFT, BEFORE I COULD EVEN START DOWNSHIFTING, THE ENGINE STOPPED RUNNING AND I HAD TO START THE ENGINE AGAIN WHEN I WAS AT THE STOP LIGHT. *TR
Incident date: Feb 16, 2013
I WAS RIDING MY MOTORCYCLE AND COMING TO A RED LIGHT. I HELD IN MY CLUTCH TO GET READY TO DOWNSHIFT, BEFORE I COULD EVEN START DOWNSHIFTING, THE ENGINE STOPPED RUNNING AND I HAD TO START THE ENGINE AGAIN WHEN I WAS AT THE STOP LIGHT. *TR
Incident date: Feb 16, 2013
I WAS RIDING MY MOTORCYCLE AND COMING TO A RED LIGHT. I HELD IN MY CLUTCH TO GET READY TO DOWNSHIFT, BEFORE I COULD EVEN START DOWNSHIFTING, THE ENGINE STOPPED RUNNING AND I HAD TO START THE ENGINE AGAIN WHEN I WAS AT THE STOP LIGHT. *TR
Incident date: Oct 25, 2012
THIS VEHICLE "STALLED OUT" WHEN COMING TO A STOP SIGN ABOUT 8 MILES FROM THE DEALERSHIP ON THE FIRST DAY OF OWNERSHIP. EVER SINCE THAT TIME, IT STALLS AT RANDOM AND HAS ERRATIC IDLE ISSUES. SOMETIMES IT JUST (SHUTS DOWN) FOR NO REASON WHEN COMING TO A STOP SIGN. AND WHEN COMING TO A STOP MOST OF THE TIME IT WILL IDLE DOWN FROM 1500 RPMS TO ABOUT 1000 RPMS THEN IN ABOUT 2 SECONDS IT COMES BACK TO... Read more
Incident date: Oct 25, 2012
THIS VEHICLE "STALLED OUT" WHEN COMING TO A STOP SIGN ABOUT 8 MILES FROM THE DEALERSHIP ON THE FIRST DAY OF OWNERSHIP. EVER SINCE THAT TIME, IT STALLS AT RANDOM AND HAS ERRATIC IDLE ISSUES. SOMETIMES IT JUST (SHUTS DOWN) FOR NO REASON WHEN COMING TO A STOP SIGN. AND WHEN COMING TO A STOP MOST OF THE TIME IT WILL IDLE DOWN FROM 1500 RPMS TO ABOUT 1000 RPMS THEN IN ABOUT 2 SECONDS IT COMES BACK TO... Read more
Incident date: Apr 1, 2010
FRONT BRAKE ROTORS WARPED RESULTING IN SEVERE SHUDDER AND UNSAFE BEHAVIOR DURING BRAKING. BRAKE PADS ALMOST WORN TO THE METAL. KAWASAKI WILL NOT REPLACE ROTORS AND PADS UNDER WARRANTY AND DENY ANY ABNORMAL CONDITION EXISTS. BRAKE ROTORS SHOULD NOT WARP SO EASILY. *TR
Incident date: Nov 18, 2010
THE MIRRORS ON THIS MOTORCYCLE MOVE BY THEMSELVES WHILE DRIVING. THE ACTUAL MIRROR PART ITSELF MOVES, NOT THE METAL STALK HOLDING THE MIRROR. THIS REQUIRES CONSTANT ADJUSTMENT WHILE RIDING, IE: EVERY 15 MINUTES OR SO. I THINK THAT THE WIND MOVES THEM, AND THERE IS NO WAY TO TIGHTEN ONLY THE MIRROR PART. I DID NOT RETURN THE BIKE TO THE DEALER, AS I MOVED TO ASIA FOR OVER ONE YEAR SHORTLY AFTER BUY... Read more
KAWASAKI
CONCOURS 14
(2008) — SERVICE BRAKES
Jan 6, 2013
Incident date: Jul 2, 2012
FRONT BRAKE ROTORS HAVE WARPED UNDER NORMAL USE, CAUSING VERY NOTICEABLE STEERING VIBRATIONS. WHICH MAY LEAD TO A LOSS OF CONTROL AND A POSSIBLE CRASH. I FEEL THIS MATTER TO BE A SAFETY CONCERN TO THE OPERATORS OF THIS MOTORCYCLE. *TR
Incident date: Nov 22, 2012
NOTED A HEAVY FUEL SMELL WHILE RIDING AND PARKED IN GARAGE. THE FUEL SMELL WAS NEVER PRESENT PRIOR TO THIS INCIDENT. WENT TO CHANGE OUT THE BATTERY AND NOTED FUEL IN THE BATTERY COMPARTMENT AND IN THE MAIN WIRING CONNECTORS. THE CONNECTORS WERE FULL OF FUEL. THE LEAK APPEARED TO BE COMING FROM THE REAR OF THE TANK. I TOOK THE BIKE TO A LOCAL REPAIR SHOP TO TROUBLE-SHOOT. THE DIAGNOSIS IS THAT THE ... Read more
Incident date: Dec 5, 2012
I JUST WISHED TO REPORT SOMETHING I FOUND OUT BY CHANCE, UPON INSPECTING THE INSIDE OF MY ENGINE, AND WHICH COULD HAVE POTENTIALLY CAUSE MY ENGINE TO STOP FUNCTIONING/SEIZE AT SPEED, WHICH IN TURN WOULD HAVE LED ME TO CRASH. THE IDLER SHAFT LEVER & SPRING IN MY ENGINE WAS DEFECTIVE. UPON FINDING THE BROKEN PART I WENT "FISHING" FOR THE MISSING PIECES ON THE BOTTOM OF MY ENGINE USING A MAGNET, ... Read more
KAWASAKI
VULCAN 900
(2009) — POWER TRAIN
Nov 27, 2012
Incident date: Aug 14, 2012
WHILE RIDING THE MOTORCYCLE ON THE INTERSTATE THE MOTORCYCLE SUDDENLY SHUT DOWN AND LOCKED UP THE REAR WHEEL. I WENT DOWN ON MY LEFT SIDE AND HIT THE JERSEY BARRIERS DIVIDING HE HIGHWAY. ANOTHER RIDER JUST BEHIND ME SAW THE REAR WHEEL SUDDENLY LOCK UP TURN FOR A SECOND AND LOCK UP AGAIN. AS OF THE DATE OF THIS COMPLAINT IT HAS NOT YET BEEN DETERMINED WHAT THE CAUSE WAS. THIS IS CERTAINLY NOT COMMO... Read more
Crash
1 injured
KAWASAKI
VULCAN 900
(2009) — ENGINE AND ENGINE COOLING
Nov 27, 2012
Incident date: Aug 14, 2012
WHILE RIDING THE MOTORCYCLE ON THE INTERSTATE THE MOTORCYCLE SUDDENLY SHUT DOWN AND LOCKED UP THE REAR WHEEL. I WENT DOWN ON MY LEFT SIDE AND HIT THE JERSEY BARRIERS DIVIDING HE HIGHWAY. ANOTHER RIDER JUST BEHIND ME SAW THE REAR WHEEL SUDDENLY LOCK UP TURN FOR A SECOND AND LOCK UP AGAIN. AS OF THE DATE OF THIS COMPLAINT IT HAS NOT YET BEEN DETERMINED WHAT THE CAUSE WAS. THIS IS CERTAINLY NOT COMMO... Read more
Crash
1 injured
Incident date: Oct 17, 2012
TL* THE CONTACT OWNS A 2012 KAWASAKI EX650ECFL MOTORCYCLE. THE CONTACT STATED THAT WHILE RIDING AT 35 MPH, THE REAR BREAK PEDAL FAILED, CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE DRIVER WAS UNABLE TO STOP THE MOTORCYCLE AND CRASHED INTO A WALL. THE DRIVER SUSTAINED A BROKEN SHOULDER BONE, FRACTURED RIBS. IN ADDITION, THREE BONES IN HIS SPINE WERE FRACTURED AND B... Read more
Crash
1 injured
Incident date: Oct 17, 2012
TL* THE CONTACT OWNS A 2012 KAWASAKI EX650ECFL MOTORCYCLE. THE CONTACT STATED THAT WHILE RIDING AT 35 MPH, THE REAR BREAK PEDAL FAILED, CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE DRIVER WAS UNABLE TO STOP THE MOTORCYCLE AND CRASHED INTO A WALL. THE DRIVER SUSTAINED A BROKEN SHOULDER BONE, FRACTURED RIBS. IN ADDITION, THREE BONES IN HIS SPINE WERE FRACTURED AND B... Read more
Crash
1 injured
Incident date: Aug 5, 2011
PROBLEM HAPPENED BEFORE I PURCHASED BIKE. DATE AND MILES IS WHEN I BOUGHT BIKE. SECOND GEAR IS OUT DUE TO BENT SPLIT FORK. AFTER RESEARCHING ON INTERNET SEEMS THIS YEARS MAKE AND MODEL HAVE THIS ISSUE. *TR
Incident date: Aug 5, 2011
PROBLEM HAPPENED BEFORE I PURCHASED BIKE. DATE AND MILES IS WHEN I BOUGHT BIKE. SECOND GEAR IS OUT DUE TO BENT SPLIT FORK. AFTER RESEARCHING ON INTERNET SEEMS THIS YEARS MAKE AND MODEL HAVE THIS ISSUE. *TR
Incident date: Sep 3, 2012
AS I WAS RIDING IN TO THE HARVEY TUNNEL AND HEARD A CRACK TYPE NOISE THEN ALL A SUDDEN SMOKE APPEARED EVERY WHERE. THE REAR TIRE WAS RUBBING UNDER THE SUBFRAME, SLOWING THE BIKE DOWN. I WAS ABLE TO DRAG THE BIKE OFF THE ROAD. LOOK UNDER THE MOTORCYCLE AND THE REAR SUSPENSION HAD COLLAPSED AND THE CROSSMEMBER SEPARATED FROM THE FRAME, ALL I CAN SEE IS THE SHOCK MOUNT HANGING OFF OF THE FRAME ON THE... Read more
Incident date: Sep 3, 2012
AS I WAS RIDING IN TO THE HARVEY TUNNEL AND HEARD A CRACK TYPE NOISE THEN ALL A SUDDEN SMOKE APPEARED EVERY WHERE. THE REAR TIRE WAS RUBBING UNDER THE SUBFRAME, SLOWING THE BIKE DOWN. I WAS ABLE TO DRAG THE BIKE OFF THE ROAD. LOOK UNDER THE MOTORCYCLE AND THE REAR SUSPENSION HAD COLLAPSED AND THE CROSSMEMBER SEPARATED FROM THE FRAME, ALL I CAN SEE IS THE SHOCK MOUNT HANGING OFF OF THE FRAME ON THE... Read more
Incident date: Sep 3, 2012
I WAS RIDING IN TO A TUNNEL AND HEARD A CRACK TYPE NOISE THEN ALL OF A SUDDEN SMOKE APPEARED, THE REAR TIRE WAS RUBBING UNDER SUBFRAME SLOWING THE BIKE DOWN, THE REAR SUSPENSION HAD COLLAPSED AND THE CROSSMEMBER SEPARATED FROM THE FRAME. THE SHOCK MOUNT IS HANGING OFF THE FRAME. THIS COULD HAVE POSSIBLY CAUSED A FATAL ACCIDENT. *TR
Incident date: Sep 3, 2012
I WAS RIDING IN TO A TUNNEL AND HEARD A CRACK TYPE NOISE THEN ALL OF A SUDDEN SMOKE APPEARED, THE REAR TIRE WAS RUBBING UNDER SUBFRAME SLOWING THE BIKE DOWN, THE REAR SUSPENSION HAD COLLAPSED AND THE CROSSMEMBER SEPARATED FROM THE FRAME. THE SHOCK MOUNT IS HANGING OFF THE FRAME. THIS COULD HAVE POSSIBLY CAUSED A FATAL ACCIDENT. *TR
Incident date: Nov 8, 2011
TL* THE CONTACT OWNS A 2011 KAWASAKI ZX14. THE CONTACT STATED THE FRONT BRAKES PULSATED WHEN ATTEMPTING TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE CALIPERS AND ROTORS. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE CONTACT STATED THAT THE VIBRATION AFFECTED THE STEERING, BUT THE VEHICLE WAS ABLE TO STOP PROPERLY. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 15,000.
Incident date: Aug 1, 2012
TL* THE CONTACT OWNS A 2007 KAWASAKI KLR650 MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE REAR WHEEL SEIZED ABNORMALLY AND WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND INSPECTED THE VEHICLE. THE CONTACT DISCOVERED THAT THE TORSION SPRING FRACTURED INTO SMALL PIECES AND HAD FALLEN INTO THE TRANSMISSION GEAR, CAUSING THE REAR WHEEL TO LOCK. THE VIN WAS N... Read more
Incident date: Sep 7, 2012
WHILE ON MY 2008 KAWASAKI VN2000 ON MY WAY HOME FROM WORK ON HWY 285 THE REAR OF THE BIKE LOCKED UP CAUSING A BRIEF SKID ALMOST CAUSING ME TO CRASH INTO THE WALL IN THE MEDIAN . THE BIKE WAS STUCK IN THE LEFT LANE .AFTER ROCKING IT BACK AND FORTH BY HAND IT UNLOCKED THE WHEEL AND I WAS ABLE TO PUSH IT OFF TO THE LEFT SIDE AGAINST THE WALL .GEORGIA HERO UNIT RESPONDED TO MY ACCIDENT HE HAD BLOCKED... Read more
Incident date: Sep 7, 2012
WHILE ON MY 2008 KAWASAKI VN2000 ON MY WAY HOME FROM WORK ON HWY 285 THE REAR OF THE BIKE LOCKED UP CAUSING A BRIEF SKID ALMOST CAUSING ME TO CRASH INTO THE WALL IN THE MEDIAN . THE BIKE WAS STUCK IN THE LEFT LANE .AFTER ROCKING IT BACK AND FORTH BY HAND IT UNLOCKED THE WHEEL AND I WAS ABLE TO PUSH IT OFF TO THE LEFT SIDE AGAINST THE WALL .GEORGIA HERO UNIT RESPONDED TO MY ACCIDENT HE HAD BLOCKED... Read more
Incident date: Sep 7, 2012
TURN SIGNALS HAVE A RUBBER MOUNT THAT FALLS OFF. *TR
KAWASAKI
NINJA ZX-6R
(2009) — ELECTRICAL SYSTEM
Aug 30, 2012
Incident date: Aug 28, 2012
TL* THE CONTACT OWNS A 2009 KAWASAKI NINJA ZX-6R. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V064000 (ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR). THE CONTACT STATED THAT APPROXIMATELY ONE MONTH AFTER THE REPAIR, WHILE DRIVING APPROXIMATELY 75 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT REPLACED THE BATTERY BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDE... Read more
Incident date: Aug 29, 2012
TL* THE CONTACT OWNS A 2009 KAWASAKI KL650E MOTORCYCLE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V062000 (ELECTRICAL SYSTEM:WIRING) HOWEVER, WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE... Read more
KAWASAKI
CONCOURS 14
(2009) — SERVICE BRAKES
Aug 13, 2012
Incident date: Jul 25, 2012
TL* THE CONTACT OWNS A 2009 KAWASAKI CONCOURS 14 MOTORCYCLE. THE CONTACT RECEIVED A RECALL NOTICE UNDER NHTSA CAMPAIGN ID NUMBER: 12V343000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN EXPLAINED THAT THEY WOULD HAVE TO EVALUATE THE SPACE BETWEEN THE BRAKE PEDAL AND GUARD BEFORE PERFORMING THE REPAIR. THE CONTACT STATED THE RECALL INDICATED THE REPLACEMENT O... Read more
Incident date: Jul 29, 2012
REAR BRAKE PEDAL DOES NOT DEPRESS. REAR BRAKE DOES NOT ENGAGE. *TR
KAWASAKI
CONCOURS 14
(2011) — ELECTRICAL SYSTEM
Jul 27, 2012
Incident date: May 16, 2012
TL* THE CONTACT OWNS A 2011 KAWASAKI CONCOURS 14. THE CONTACT STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 12V134000 (ELECTRICAL SYSTEM); HOWEVER THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NOT A PART BEING PRODUCED FOR THE RECALL REMEDY REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT IN OPERATION DUE TO SAFETY ISSUES.
Incident date: Oct 23, 2011
ATTORNEY WRITES TO REQUEST INFORMATION CONCERNING DEFECTS OR RECALLS ON 2011 KAWASAKI NINJA ZX600 MOTORCYCLES *TGW THE CONSUMER STATED HIS CLIENT WENT AROUND A CURVE, AFTER CROSSING A SPEED BUMP AND WHEN HE SHIFTED FROM FIRST TO SECOND GEAR, THE MOTORCYCLE REVVED TO FULL THROTTLE AND HE CRASHED INTO A GUARDRAIL.
Crash
1 injured
Incident date: Jun 9, 2012
VISIBILITY PROBLEM. MIRRORS VIBRATE BADLY AT HIGHWAY SPEED OF 50 TO 65 MPH. CAN NOT SEE TO MERGE INTO TRAFFIC OR CHANGE LANES. DEALER AND KAWASAKI HOT LINE HAVE NOT TAKEN THE PROBLEM SERIOUSLY. I BELIEVE IT IS DANGEROUS. I BOUGHT IT NEW SO I KNOW IT HAS NOT BEEN MODIFIED. NOW HAS 650 MILES ON IT, SO IT IS NOT DUE TO AGE OF MOTORCYCLE. *TR
Incident date: Oct 2, 2011
TL* THE CONTACT OWNS A 2006 KAWASAKI VN2000D1. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT MERGED INTO HIS LEFT LANE AND SUDDENLY THE REAR WHEEL CAVED IN, CAUSING THE VEHICLE TO FALL DOWN ON ITS LEFT SIDE. THE CONTACT SUSTAINED THREE BROKEN RIBS AND CONTUSIONS TO HIS LEFT ARM, ELBOW, SHOULDER, AND LEG. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER... Read more
Crash
1 injured
Incident date: Jun 16, 2012
TL* THE CONTACT OWNS A 2012 KAWASAKI ZX14R MOTORCYCLE. THE CONTACT STATED THAT BOTH WHEELS WERE BENT FROM NORMAL RIDING. THE DEALER WAS NOTIFIED WHO STATED THEY WOULD HAVE TO REPLACE THE WHEELS AT $1200 EACH. THE MANUFACTURER WAS NOTIFIED WHO STATED THEY WERE NOT RESPONSIBLE FOR THE DEFECT OF THE WHEELS AND OFFERED NO OTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,00... Read more
Incident date: Jul 10, 2012
TL* THE CONTACT OWNS A 2008 KAWASAKI KL650E. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE LOST ALL ELECTRICAL POWER. THE DEALER AND THE MANUFACTURER WERE NOTIFIED, BUT OFFERED NO ASSISTANCE. THE CONTACT WAS INFORMED OF THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V062000 (ELECTRICAL SYSTEM:WIRING) AND STATED THAT HE EXPERIENCED EVERYTHING THE RECALL LISTED. THE VEHICLE HAD NOT BEEN RE... Read more
KAWASAKI
VULCAN NOMAD
(1999) — ELECTRICAL SYSTEM
Jul 11, 2012
Incident date: Jul 7, 2012
I WAS RIDING MY 1999 KAWASAKI VULCAN NOMAD AT 60MPH WHEN WITH NO WARNING THE ENGINE LOST POWER AND DIED OUT, GOOD THING MY HAND WAS COVERING THE CLUTCH. I IMMEDIATELY PULLED IT IN AND COASTED TO THE SIDE OF THE ROAD. HAD IT TOWED TO MY HOUSE. TOOK TO MECHANIC AND THE GEAR FOR THE OIL PUMP WENT OUT CAUSING DAMAGE TO THE MOTOR. I DO NOT UNDERSTAND WHY KAWASAKI WILL NOT DO ANYTHING ABOUT THIS PROBLEM... Read more
KAWASAKI
VULCAN NOMAD
(1999) — ENGINE
Jul 11, 2012
Incident date: Jul 7, 2012
I WAS RIDING MY 1999 KAWASAKI VULCAN NOMAD AT 60MPH WHEN WITH NO WARNING THE ENGINE LOST POWER AND DIED OUT, GOOD THING MY HAND WAS COVERING THE CLUTCH. I IMMEDIATELY PULLED IT IN AND COASTED TO THE SIDE OF THE ROAD. HAD IT TOWED TO MY HOUSE. TOOK TO MECHANIC AND THE GEAR FOR THE OIL PUMP WENT OUT CAUSING DAMAGE TO THE MOTOR. I DO NOT UNDERSTAND WHY KAWASAKI WILL NOT DO ANYTHING ABOUT THIS PROBLEM... Read more
Incident date: Jun 29, 2012
THE BIKE HAS A CRACK IN THE FRAME ON THE DRIVERS (LEFT) SIDE OF THE BIKE ON THE TOP OF THE FRAME WHERE IT CURVES AROUND THE GAS TANK. IVE READ THIS IS A COMMON PROBLEM AND I NEED TO KNOW IF I CAN GET THE FRAME REPLACED OR JUST WELDED. *TR
Incident date: Jun 1, 2012
2012 KAWASKI KLX250 MOTORCYCLE. CONSUMER WRITES IN REGARDS TO FRONT WHEEL CAMBER PROBLEM *TGW THE CONSUMER STATED WHILE RIDING THE BIKE, HE NOTICED THE HANDLEBARS WERE NOT SQUARE TO THE BIKE WHEN TRAVELING IN A STRAIGHT LINE. INSTEAD, THEY WERE COCKED TO THE RIGHT. UPON CLOSER INSPECTION, HE NOTICED THE FRONT WHEEL HAD A CAMBER PROBLEM. HE NOTICED THE AXLE WAS NOT SQUARE TO THE FRONT FORKS, WHICH... Read more
Incident date: Jun 16, 2012
TL* THE CONTACT OWNS A 2005 KAWASAKI EX250F19. WHILE PARKED, THE CONTACT NOTICED FUEL LEAKING FROM THE FUEL TANK WHERE THE MOUNTING SCREW WAS LOCATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V003000 (FUEL SYSTEM, GASOLINE:STORAGE) THAT MAY BE RELATED TO THE FAILURE. THE TECHNICIAN INSPECTED THE VEHICLE AND STATED THAT THE SCRE... Read more
KAWASAKI
CONCOURS 14
(2008) — SUSPENSION:REAR
Jun 25, 2012
Incident date: Jun 17, 2012
TL* THE CONTACT OWNS A 2008 KAWASAKI CONCOURS 14. THE CONTACT STATED THAT WHILE RIDING THE BIKE 40 MPH, HE HEARD A LOUD NOISE NEAR THE REAR OF THE BIKE BECAME UNSTABLE. THE CONTACT PULLED OVER AND NOTICED THAT THE REAR WHEEL BOLT HOLE WAS MELTED. THE MOTORCYCLE WAS TOWED TO A DEALER FOR AN INSPECTION AND THEY STATED THAT THE WHEEL BEARING WAS DAMAGED AND NEEDED TO BE REPLACED. THE BIKE WAS NOT REP... Read more