Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,426 complaints for KAWASAKI
Incident date: Mar 1, 2014
THERE IS A DEFECT IN THE MACHINING OF THE OUTER LEFT SIDE ENGINE CASE. THE SOCKET IN THE CASE FOR SUPPORTING THE SHAFT FOR THE STARTER GEAR WAS MACHINED TOO DEEP THEREBY ALLOWING THE SHAFT TO MIGRATE INTO THE CASE FAR ENOUGH TO ALLOW THE OPPOSITE END OF THE SHAFT ON THE ENGINE SIDE TO BECOME COMPLETELY UNSUPPORTED CAUSING POSSIBLE ENGINE DAMAGE. THIS CAN ALSO ALLOW THE THRUST WASHERS ON THE GEAR... Read more
Incident date: Jan 21, 2015
30 MINUTES INTO RIDING CRUISING 65MPH MOTORCYCLE ALL OF A SUDDEN STARTED MAKING A CLACK CLACK CLACK NOISE, LOST POWER, RPMS STARTED DROPPING, CLUTCHED IN AND COASTED TO SIDE OF ROAD, BIKE SHUT OFF, WOULD NOT TURN BACK ON. KAWASAKI DEALERSHIP DIAGNOSED PROBLEM SAYING ENGINE WOULD NOT MAKE A FULL ROTATION. PROBLEM ENDED UP BEING A VALVE WELDED ITSELF INTO PISTON, ALSO METAL FUSED SPARK PLUG HOLE COM... Read more
KAWASAKI
NINJA ZX-6R
(2013) — FUEL/PROPULSION SYSTEM
Jan 6, 2015
Incident date: Aug 19, 2014
THIS MOTORCYCLE SUFFERS FROM A ROUGH START IDLE THAT CAN RESULT IN THE VEHICLE STALLING AT LOW SPEEDS OR AT TIMES, OR WILL STALL WHEN THE VEHICLE COMES TO A STOP.
KAWASAKI
NINJA ZX-6R
(2013) — ENGINE
Jan 6, 2015
Incident date: Aug 19, 2014
THIS MOTORCYCLE SUFFERS FROM A ROUGH START IDLE THAT CAN RESULT IN THE VEHICLE STALLING AT LOW SPEEDS OR AT TIMES, OR WILL STALL WHEN THE VEHICLE COMES TO A STOP.
KAWASAKI
NINJA ZX-6R
(2013) — ELECTRICAL SYSTEM
Jan 6, 2015
Incident date: Aug 19, 2014
THIS MOTORCYCLE SUFFERS FROM A ROUGH START IDLE THAT CAN RESULT IN THE VEHICLE STALLING AT LOW SPEEDS OR AT TIMES, OR WILL STALL WHEN THE VEHICLE COMES TO A STOP.
Incident date: Nov 24, 2014
TL* THE CONTACT OWNS A 2009 KAWASAKI KLR650. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE MOTORCYCLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE MOTORCYCLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Incident date: Nov 1, 2014
AS I WAS COMING OFF THE FREEWAY TO A STOP FROM A LONG RIDE THE ENGINE STARTING RUNNING LIKE IT WAS RUNNING OUT OF GAS AND THEN STALLED. I STILL HAD FUEL AND GAS LIGHT WAS NOT ON. I HAVE ALSO HAD OTHER OCCASIONS WHEN THE ENGINE STALLED JUST SITTING IN TRAFFIC AND WHEN I SHIFTED INTO NEUTRAL. ALSO ON TWO OTHER OCCASIONS AS I PULLED UP TO MY APARTMENT GATE AFTER RIDING ON THE FREEWAY THE ENGINE WILL... Read more
Incident date: Nov 1, 2014
AS I WAS COMING OFF THE FREEWAY TO A STOP FROM A LONG RIDE THE ENGINE STARTING RUNNING LIKE IT WAS RUNNING OUT OF GAS AND THEN STALLED. I STILL HAD FUEL AND GAS LIGHT WAS NOT ON. I HAVE ALSO HAD OTHER OCCASIONS WHEN THE ENGINE STALLED JUST SITTING IN TRAFFIC AND WHEN I SHIFTED INTO NEUTRAL. ALSO ON TWO OTHER OCCASIONS AS I PULLED UP TO MY APARTMENT GATE AFTER RIDING ON THE FREEWAY THE ENGINE WILL... Read more
KAWASAKI
NINJA ZX-6R
(2014) — ENGINE
Nov 5, 2014
Incident date: Nov 5, 2014
I WAS RIDING AT ABOUT 25-30 MPH WHEN I CAME TO A STOP SIGN. AS I SLOWED DOWN AND SQUEEZED THE CLUTCH LEVER IN TO DOWNSHIFT THE ENGINE INSTANTLY CUT OFF AND THE IDLE NEEDLE DROPPED FROM ABOUT 3000 RPM TO ZERO INSTANTLY. THE BIKE THEN FELT REALLY LIGHT BECAUSE THE ENGINE WAS CUT OFF AND IT WAS LIKE I HAD NO CONTROL OF THE BIKE. LUCKILY NO CARS WERE BEHIND OR IN FRONT OF ME OR THERE WOULD HAVE BEEN A... Read more
Incident date: Sep 27, 2014
BALANCER CHAIN BEGAN MAKING NOISE ATTEMPTED FACTORY RECOMMENDED ADJUSTMENTS. CONCERN WAS UNRESOLVED. REMOVED STATOR COVER FOUND QUADRANT AND TENSIONER BROKEN. *TR
KAWASAKI
CONCOURS 14
(2008) — SERVICE BRAKES
Sep 30, 2014
Incident date: Sep 9, 2014
REAR BRAKE CEASED TO FUNCTION. PEDAL TRAVEL TO FULL DEFLECTION BUT NO REAR BRAKE. DROPPED BIKE AT NAPLES KAWASAKI DEALERSHIP, AND A WEEK LATER THEY SAID IT WAS FIXED UNDER THE RECALL MC12-05 (BRAKE ROD END). I PICKED UP THE BIKE ONLY TO FIND THERE WAS STILL NO BRAKE. THIS RECALL DID NOT ADDRESS THE BRAKE FAILURE BUT PERTAINED TO PREVIOUS ISSUES. I THEN LEFT THE BIKE AT THE DEALER FOR CORRECTION OF... Read more
KAWASAKI
CONCOURS 14
(2008) — ENGINE
Sep 23, 2014
Incident date: Jun 22, 2012
OIL LEAKING FROM THE CAM POSITION SENSOR O-RING(S). FLUID LEAKS ONTO HOT CYLINDER BLOCK AND EXHAUST. I HAVE NOT HAD A FIRE YET, BUT THE POTENTIAL IS THERE IF ENOUGH FLUID ESCAPES ONTO THE EXHAUST. THE MOTORCYCLE IS CURRENTLY IN FOR THE SAME REPAIR FOR A THIRD TIME (AS OF 22 SEPTEMBER 2014). THE SECOND TIME WAS THE 14TH OF MAY 2014. CONVERSATIONS WITH SHOP PERSONNEL INDICATE THIS IS A KNOWN PR... Read more
Incident date: Aug 9, 2014
WHILE DRIVING ALONG AT ABOUT 80MPH IN 6TH GEAR, THERE WAS A TREMENDOUS GRINDING NOISE AND THE BIKE DROPPED OUT OF GEAR. WOULD NOT GO BACK INTO GEAR. AFTER TROUBLESHOOTING AND COMPLETE TEAR DOWN AT DEALERSHIP, THE FINAL DRIVE PULLEY INNER TEETH AND THE TRANSMISSION OUTPUT SHAFT SPLINE TEETH WERE BOTH STRIPPED OFF. SUSPECT EITHER WRONG GREASE USED OR THE BELT WAS TOO TIGHT ACCORDING TO KAWASAKI SPEC... Read more
Incident date: Aug 26, 2014
THIS COMPLAINT DOES NOT REPRESENT AN INCIDENT WITH MY PERSONAL VEHICLE. THE KAWASAKI KLR650 SERIES, ALL MODELS SPANNING ALL MFG YEARS, SUFFER FROM A WEAK CHAIN TENSIONER ASSEMBLY FOR THE COUNTERBALANCE SHAFTS. THIS IS AN INTERNAL ENGINE COMPONENT. ON THE INTERNET, THIS ASSEMBLY IS REFERRED TO AS THE "DOOHICKEY." SEARCHING THE WEB FOR "KLR DOOHICKEY" WILL YIELD LITERALLY THOUSANDS OF RESULTS OF ... Read more
Incident date: Aug 13, 2014
CPSC: I1480240A. 2009 KAWASAKI ZX6R. CONSUMER STATED FOR THE SECOND TIME THE STATOR HAS FAILED ON THE MOTORCYCLE LEAVING HIM STRANDED. *LN
KAWASAKI
CONCOURS 14
(2013) — SERVICE BRAKES
Aug 20, 2014
Incident date: Jul 14, 2014
BRAKES BECAME WARPED AT AROUND 5500 MILES. THIS IS EXTREMELY LOW MILES FOR BRAKES TO WARP. IT CAN BE FELT WHEN SLOWING FROM INTERSTATE SPEEDS WHEN EXITING THE INTERSTATE. BIKE IS LESS CONTROLLABLE, HANDLE BARS WOBBLE, AND THE BRAKING IS LESS. PER THIS BIKES SPECIFIC FORUMS, NEWER KAWASAKI CONCOURS 14S HAVE THIS ISSUE.THERE ARE MANY "THREADS/POSTS" OF THIS ISSUE. I BELIEVE THAT ITS VERY DANGE... Read more
Incident date: Jul 14, 2013
I WAS CLEANING MY BIKE AND NOTICED CRACKING COMING UP THE SIDE OF THE FRAME. THEN I LOOKED IT UP ON LINE AND FOUND OTHER 2004 AND 2005 KAWASAKI'S THAT HAD THE SAME ISSUE. AFTER ATTEMPTING TO LOOK UNDER THE PLASTIC OF THE BIKE TO SEE THE EXTEND OF THE CRACK, I WAS SHOCKED TO SEE THAT THE WHOLE WELD WAS CRACKING ON BOTH SIDES OF THE FRAME. I CONTACTED KAWASAKI VIA PHONE AND WAS INSTRUCTED TO TAKE... Read more
KAWASAKI
NINJA ZX-6R
(2009) — ENGINE
Jul 29, 2014
Incident date: Jul 27, 2014
TL* THE CONTACT OWNS A 2009 KAWASAKI NINJA ZX-6R MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE HEADLIGHTS, BRAKE LIGHTS, AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO MENTIONED THAT THE MOTORCYCLE STALLED. THE MOTORCYCLE WAS TOWED TO THE CONTACT'S HOME AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4... Read more
Incident date: Jul 23, 2014
TL* THE CONTACT OWNS A 2009 KAWASAKI KLR650 MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE MOTORCYCLE WAS NOT ABLE TO RESTART. THE MOTORCYCLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE MOTORCYCLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V062000 (ELECTRICAL SYSTEM). THE APPRO... Read more
KAWASAKI
NINJA ZX-6R
(2009) — ENGINE
Jul 23, 2014
Incident date: Jul 23, 2014
VEHICLE HAD APPLICABLE RECALL RELATED TO VOLTAGE RECTIFIER PERFORMED IN 2012. THERE WAS NO ISSUE OBSERVED WITH VEHICLE UP UNTIL TODAY. VEHICLE FAILED TO START AND GAUGES WOULD DIM SECONDS LATER UNTIL IT DIED COMPLETELY. A FEW WEEKS EARLIER WHILE RIDING ANOTHER RIDER MADE THE OBSERVATION THAT TAIL LIGHTS WERE FLICKERING. NO NOTICEABLE LOSS IN PERFORMANCE WAS NOTED DURING COURSE OF THAT DAY. BIKE HA... Read more
Incident date: Jul 13, 2014
I WAS TRAVELING EARLY SUNDAY MORNING AROUND 1 AM ON THE 152 EAST IN CALIFORNIA FROM THE 1 TO THE 101. AN SUV HAD BEEN FOLLOWING ME FOR A BIT AND THE CAR HAD ITS HIGH BEAMS ON. I STOPPED AT THE STOP SIGN FOR THE TRANSITION TO THE 101, AND THE CAR STARTED HONKING AT ME. I PULLED TO THE SIDE OF THE ROAD, AND A NICE LADY PULLED UP AND APOLOGIZED FOR FOLLOWING ME WITH HER HIGH BEAMS ON, BUT SHE SAI... Read more
Incident date: Jul 13, 2014
I WAS TRAVELING EARLY SUNDAY MORNING AROUND 1 AM ON THE 152 EAST IN CALIFORNIA FROM THE 1 TO THE 101. AN SUV HAD BEEN FOLLOWING ME FOR A BIT AND THE CAR HAD ITS HIGH BEAMS ON. I STOPPED AT THE STOP SIGN FOR THE TRANSITION TO THE 101, AND THE CAR STARTED HONKING AT ME. I PULLED TO THE SIDE OF THE ROAD, AND A NICE LADY PULLED UP AND APOLOGIZED FOR FOLLOWING ME WITH HER HIGH BEAMS ON, BUT SHE SAI... Read more
Incident date: Apr 6, 2014
MY BIKE STARTED SMOKING AND I STOPPED THE BIKE AND REALIZED I HAD A HOLE IN MY CLUTCH BASKET FROM A ROD THAT WAS THROWN THROUGH THE BLOCK. WHEN I TOOK THE BIKE TO THE SHOP THERE WERE 2 OTHER BIKES WITH THE SAME PROBLEM. I WAS VERY UPSET BECAUSE I JUST MADE THE LAST PAYMENT ON MY BRAND NEW OFF THE SHOWROOM FLOOR BIKE ONLY TO HAVE THIS HAPPEN WITH NO RECOURSE. I CANNOT BELIEVE THAT THIS PROBLEM IS N... Read more
Incident date: Jun 15, 2014
TL* THE CONTACT OWNS A 2000 KAWASAKI ZR1100-C (NA). THE CONTACT STATED WHILE DRIVING 55 MPH, FUEL LEAKED FROM THE OVERFLOW FUEL TANK. THE CONTACT INSTALLED A PULL-TIE TO THE OVERFLOW HOSE IN ORDER TO SLOW THE FUEL LEAK. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO STATED THERE WAS A HOLE IN THE REAR OF THE RIGHT FUEL TANK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE W... Read more
KAWASAKI
CONCOURS 14
(2012) — VISIBILITY/WIPER
Jun 16, 2014
Incident date: May 28, 2013
IN NOVEMBER 2013 I PURCHASED A NEW NON-CURRENT INVENTORY 2012 KAWASAKI CONCOURS 14 MOTORCYCLE. PRIOR TO RIDING IT THIS SPRING I INSTALLED A LARGER AFTERMARKET NATIONAL CYCLE V-STREAM WINDSHIELD FOR INCREASED WIND PROTECTION. DURING MY FIRST RIDE I WAS SURPRISED AT THE AMOUNT THAT THE NATIONAL CYCLE V-STREAM WINDSHIELD FLEXED IN WIND. WITHIN 20 MILES OF RIDING THE EXCESSIVE FLEXING RESULTED IN T... Read more
KAWASAKI
CONCOURS 14
(2012) — VISIBILITY/WIPER
Jun 13, 2014
Incident date: May 13, 2014
TL* THE CONTACT OWNS A 2012 KAWASAKI CONCOURS 14, EQUIPPED WITH A NATIONAL CYCLE V STREAM WINDSHIELD. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE WINDSHIELD BEGAN TO MOVE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BOLTS WERE FRACTURED. THE CONTACT STATED THAT HE REPLACED THE WINDSHIELD AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE W... Read more
KAWASAKI
NINJA ZX-6R
(2009) — ELECTRICAL SYSTEM
May 25, 2014
Incident date: May 17, 2014
I WAS HEADED TO WORK. I MADE A RIGHT HAND TURN TOWARD THE INTERSTATE THEN MY DASH WENT BLANK. I TRIED TO GIVE THE BIKE GAS AND IT JUST BOGGED DOWN THEN IN JERKED ME FORWARD THEN IT CAME TO A COMPLETE STOP. I TRIED TO CUT THE BIKE ON AND IT WOULD TURN OVER THE STARTER. SO THAT FOLLOWING WEEK I BOUGHT A BRAND NEW BATTERY I PUT IT IN THE BIKE IT FIRED UP QUICKLY BUT I DIDN'T RIDE LONG JUST AROUND THE... Read more
KAWASAKI
NINJA ZX-6R
(2013) — ELECTRICAL SYSTEM
May 23, 2014
Incident date: Aug 21, 2013
THIS MOTORCYCLE IS VERY PRONE TO STALLING WHILE COLD, AND ALSO AFTER IT HAS SAT IN THE SUN FOR A FEW HOURS OR IF THE TEMPERATURE IS HOT OUTSIDE. IF COLD, IT'LL GRUMBLE AND REALLY NOT WANT TO START, MAY TAKE SEVERAL ATTEMPTS. IF HOT, IT IS A SEVERE SAFETY ISSUE, BECAUSE IT WILL START FINE, NO INDICATION OF AN ISSUE, BUT THEN AFTER YOU HAVE DRIVEN A FEW HUNDRED FEET, PULL IN THE CLUTCH TO SLOW, THE ... Read more
Incident date: May 1, 2014
THE HORN AFTER ABOUT 6000 HAD VIBRATED A HOLE IN THE RADIATOR CAUSING A LEAK THE DEALER AND KAWASAKI SAID IT WAS FROM LAYING THE BIKE DOWN THE BIKE HAS NEVER BEEN LAID DOWN KAWASAKI AND DEALER REFUSE TO REPAIR UNDER WARRANTY I COULD HAVE BEEN BURNED. *TR
Incident date: May 1, 2014
THE HORN AFTER ABOUT 6000 HAD VIBRATED A HOLE IN THE RADIATOR CAUSING A LEAK THE DEALER AND KAWASAKI SAID IT WAS FROM LAYING THE BIKE DOWN THE BIKE HAS NEVER BEEN LAID DOWN KAWASAKI AND DEALER REFUSE TO REPAIR UNDER WARRANTY I COULD HAVE BEEN BURNED. *TR
Incident date: Sep 23, 2013
THE GEAR SHIFTER MECHANISM SNAPPED AND LEFT THE VEHICLE STUCK IN SECOND GEAR COULD NOT SHIFT INTO ANY OTHER GEAR OR NEUTRAL THIS COULD BE DANGEROUS ESPECIALLY IF PASSING OR MOVING ACROSS TRAFFIC KAWASAKI DID REPAIR WITH BIKE IN SHOP FOR 2 MONTHS. *TR
KAWASAKI
CONCOURS 14
(2013) — VEHICLE SPEED CONTROL
May 10, 2014
Incident date: May 9, 2014
MOTORCYCLE FAILED TO ACCELERATE WHILE TWISTING THE THROTTLE OPEN WHILE CRUISING AT A SPEED OF 35 MPH APPROACHING AN INTERSECTION. DASH BOARD LIGHT CONSISTENTLY BLINKED BUT MOTORCYCLE DID NOT RESPOND TO INCREASE SPEED OVER AN APPROXIMATE TWO MINUTE PERIOD OF TIME MOTORCYCLE HAD PREVIOUS ISSUES: 1) COMPLETE LOSS OF POWER RECORDED UNDER NHTSA ID NUMBER 10557219 ON DEC 24, 2013 2) ERROR CODE... Read more
KAWASAKI
CONCOURS 14
(2013) — FUEL/PROPULSION SYSTEM
May 10, 2014
Incident date: May 9, 2014
MOTORCYCLE FAILED TO ACCELERATE WHILE TWISTING THE THROTTLE OPEN WHILE CRUISING AT A SPEED OF 35 MPH APPROACHING AN INTERSECTION. DASH BOARD LIGHT CONSISTENTLY BLINKED BUT MOTORCYCLE DID NOT RESPOND TO INCREASE SPEED OVER AN APPROXIMATE TWO MINUTE PERIOD OF TIME MOTORCYCLE HAD PREVIOUS ISSUES: 1) COMPLETE LOSS OF POWER RECORDED UNDER NHTSA ID NUMBER 10557219 ON DEC 24, 2013 2) ERROR CODE... Read more
KAWASAKI
CONCOURS 14
(2013) — ELECTRICAL SYSTEM
May 10, 2014
Incident date: May 9, 2014
MOTORCYCLE FAILED TO ACCELERATE WHILE TWISTING THE THROTTLE OPEN WHILE CRUISING AT A SPEED OF 35 MPH APPROACHING AN INTERSECTION. DASH BOARD LIGHT CONSISTENTLY BLINKED BUT MOTORCYCLE DID NOT RESPOND TO INCREASE SPEED OVER AN APPROXIMATE TWO MINUTE PERIOD OF TIME MOTORCYCLE HAD PREVIOUS ISSUES: 1) COMPLETE LOSS OF POWER RECORDED UNDER NHTSA ID NUMBER 10557219 ON DEC 24, 2013 2) ERROR CODE... Read more
Incident date: Sep 30, 2008
CPSC: I1420504A. KAWSAKI EN-500. CONSUMER STATED THAT WHILE DRIVING ON THE HIGHWAY AT NORMAL SPEED THE EXHAUST SUDDENLY POPPED A COUPLE OF TIMES AND THE ENGINE DIED WITHOUT WARNING. *LN THE CONSUMER STATED THE INCIDENT HAPPENED SEVERAL TIMES. HE DISCOVERED THAT UNDER CERTAIN DRIVING CONDITIONS, FUEL DID NOT FLOW FROM THE FUEL TANK TO THE ENGINE. THE RUBBER FUEL LINE FROM THE FUEL TANK TO THE CARB... Read more
Incident date: Sep 30, 2008
CPSC: I1420504A. KAWSAKI EN-500. CONSUMER STATED THAT WHILE DRIVING ON THE HIGHWAY AT NORMAL SPEED THE EXHAUST SUDDENLY POPPED A COUPLE OF TIMES AND THE ENGINE DIED WITHOUT WARNING. *LN THE CONSUMER STATED THE INCIDENT HAPPENED SEVERAL TIMES. HE DISCOVERED THAT UNDER CERTAIN DRIVING CONDITIONS, FUEL DID NOT FLOW FROM THE FUEL TANK TO THE ENGINE. THE RUBBER FUEL LINE FROM THE FUEL TANK TO THE CARB... Read more
KAWASAKI
CONCOURS 14
(2009) — SERVICE BRAKES
Apr 9, 2014
Incident date: Mar 26, 2014
TL* THE CONTACT OWN A 2009 KAWASAKI CONCOURS 14. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE ABS SYSTEM FAILED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 12V343000( SERVICE BRAKES, HYDRAULIC , STRUCTURE ) WHICH ACCORDING TO THE MANUFACTURER IS NOT THE CAUSE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. T... Read more
Incident date: Sep 30, 2008
I WAS RIDING WITHOUT A PASSENGER ON AN INTERSTATE HIGHWAY AT NORMAL HIGHWAY SPEED (65-70 MPH) AND THE EXHAUST SUDDENLY POPPED A COUPLE OF TIMES AND THE ENGINE DIED WITHOUT WARNING. THIS IS EXTREMELY DANGEROUS AS A VEHICLE FOLLOWING ME COULD COLLIDE WITH ME AS I SLOWED. THE FIRST TIME THIS OCCURRED I WAS ABLE TO MAKE AN EMERGENCY EXIT TO THE SHOULDER OF THE HIGHWAY (ON A BRIDGE). PANICKED, I STO... Read more
Incident date: Sep 30, 2008
I WAS RIDING WITHOUT A PASSENGER ON AN INTERSTATE HIGHWAY AT NORMAL HIGHWAY SPEED (65-70 MPH) AND THE EXHAUST SUDDENLY POPPED A COUPLE OF TIMES AND THE ENGINE DIED WITHOUT WARNING. THIS IS EXTREMELY DANGEROUS AS A VEHICLE FOLLOWING ME COULD COLLIDE WITH ME AS I SLOWED. THE FIRST TIME THIS OCCURRED I WAS ABLE TO MAKE AN EMERGENCY EXIT TO THE SHOULDER OF THE HIGHWAY (ON A BRIDGE). PANICKED, I STO... Read more
KAWASAKI
NINJA ZX-6R
(2013) — ELECTRICAL SYSTEM
Feb 3, 2014
Incident date: Aug 17, 2013
THE MOTOR REQUIRES MULTIPLE ATTEMPTS TO START WHEN COLD. WHEN THE MOTOR IS AT OPERATING TEMPERATURE THE ENGINE WILL NOT START UNLESS THE THROTTLE IS HELD OPEN. WHEN DRIVING AT LOW RPMS INTERMITTENTLY THE ENGINE WILL DIE WHEN THE CLUTCH IS ENGAGED, SPEED IS NOT A FACTOR CONSIDERING IT HAS HAPPENED AS SLOW AS 15 MPH (ALMOST RESULTING IN A CRASH) AND HAS HAPPENED AS FAST AS 45 MPH (ALMOST RESULTING I... Read more
Incident date: Feb 2, 2014
THE TORSION SPRING ON MY KLR 650 FAILED. THIS IS A MAJOR PROBLEM AND HAPPENS TO ALOT OF KLR 650 OWNERS. LUCKY FOR ME IT DIDN'T CAUSE THE ENGINE TO SEIZE WHILE I WAS RIDING. *TR
Incident date: Jan 13, 2014
KAWASAKI IS SELLING THEIR 2012, 2013 AND 2014 NINJA 650S WITH A DEFECTIVE FRONT TIRE. THE TIRE IS DUNLOP'S SPORTSMAX 2, FRONT 120/70ZR17(58. THEY LAST ABOUT 5 MONTHS BEFORE THE TIRE DEVELOPS DRY-ROT IN THE TREAD AREA. THIS IS THE SECOND TIME IT HAS HAPPENED TO ME AND OTHERS ARE REPORTING ON MOTORCYCLE FORUMS. I PURCHASED THE BIKE ON MARCH 1ST AND IT COMES WITH A 1 YEAR WARRANTY. THE FIRST TIME IT ... Read more
KAWASAKI
CONCOURS 14
(2013) — ELECTRICAL SYSTEM
Dec 25, 2013
Incident date: Dec 24, 2013
LOSS OF COMPLETE POWER RESULTING IN A POSSIBLE FATAL INJURY WHILE TRAVELING ON A BUSY ROAD. UPON VEHICLE ARRIVING HOME, ACCESSED THE BATTERY COMPARTMENT AND TOUCHED THE WIRES WHEN I HEARD A CLICK AND THE BIKE RESUMED POWER. PLAN THE TAKE THE MOTORCYCLE IN THE SHOP TOMORROW IN EFFORT TO INVESTIGATE THIS MAJOR FAILURE. *TR
KAWASAKI
CONCOURS 14
(2013) — ENGINE
Dec 25, 2013
Incident date: Dec 24, 2013
LOSS OF COMPLETE POWER RESULTING IN A POSSIBLE FATAL INJURY WHILE TRAVELING ON A BUSY ROAD. UPON VEHICLE ARRIVING HOME, ACCESSED THE BATTERY COMPARTMENT AND TOUCHED THE WIRES WHEN I HEARD A CLICK AND THE BIKE RESUMED POWER. PLAN THE TAKE THE MOTORCYCLE IN THE SHOP TOMORROW IN EFFORT TO INVESTIGATE THIS MAJOR FAILURE. *TR
Incident date: Oct 24, 2013
TL* THE CONTACT OWNS A 2013 KAWASAKI NINJA EX300ADFL MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND DECELERATING TO 35 MPH, THE HANDLE BARS WOULD SHAKE EXCESSIVELY. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 800.
Incident date: Nov 2, 2013
I WAS RIDING MY TERYX 4 ON A GRASS FARM PATH AND SOMETHING EITHER STICK OR ROCK KICKED UP FROM THE FRONT TIRE AND BROKE THROUGH MY FLOORBOARDS. KAWASAKI IS AWARE OF THE PROBLEM AND HAS CHANGED THE FLOORBOARD DESIGN AND ADDED METAL GUARD PLATES HOWEVER THEY ARE NOT RECALLING THE DEFECTIVE FLOORBOARD. THE WEAK FLOORBOARDS ARE UNSAFE AND I AM AFRAID OF BEING INJURED IF A STICK CAME THROUGH THE FLOO... Read more
Incident date: Nov 16, 2012
WHILE DRIVING ON A TRAIL IN TENNESSEE, I HEARD SOMETHING HIT THE PASSENGER FLOOR BOARD AND SURE AS THE WORLD THERE WAS A HOLE IN MY PASSENGER SIDE FLOOR BOARD WHERE A SMALL STICK HAD BROKE THROUGH!!!!!!! LUCKILY, NOBODY WAS HURT!!!!!! KAWASAKI KNOWS THERE IS A PROBLEM, THAT IS WHY THEY ARE REPLACING ALL THESE FLOOR BOARDS, THE PROBLEM IS, THEY ARE REPLACING THEM WITH THE SAME THIN BRITTLE FLOOR... Read more
Incident date: Nov 2, 2013
I WAS RIDING MY TERYX 4 ON A GRASS FARM PATH AND SOMETHING EITHER STICK OR ROCK KICKED UP FROM THE FRONT TIRE AND BROKE THROUGH MY FLOORBOARDS. KAWASAKI IS AWARE OF THE PROBLEM AND HAS CHANGED THE FLOORBOARD DESIGN AND ADDED METAL GUARD PLATES HOWEVER THEY ARE NOT RECALLING THE DEFECTIVE FLOORBOARD. THE WEAK FLOORBOARDS ARE UNSAFE AND I AM AFRAID OF BEING INJURED IF A STICK CAME THROUGH THE FLOO... Read more
Incident date: Sep 29, 2013
I WAS DRIVING ON MY PROPERTY WITH MY FAMILY AND A FRIEND TO SHOW THEM THE PROPERTY WE JUST PURCHASED. I WAS DRIVING ON A ROAD THAT I HAVE DRIVEN DOWN HUNDREDS OF TIMES BEFORE AT AROUND 5 MPH WHEN A PINE BRANCH ABOUT 2 INCHES AROUND BROKE THROUGH MY FLOORBOARD. I CALLED MY DEALERSHIP AND FOUND OUT THAT KAWASAKI WAS WILLING TO REPLACE BOTH FLOORBOARDS FREE OF CHARGE WITH UPDATED ONES THAT SHOULD P... Read more
Incident date: Sep 29, 2013
I WAS DRIVING ON MY PROPERTY WITH MY FAMILY AND A FRIEND TO SHOW THEM THE PROPERTY WE JUST PURCHASED. I WAS DRIVING ON A ROAD THAT I HAVE DRIVEN DOWN HUNDREDS OF TIMES BEFORE AT AROUND 5 MPH WHEN A PINE BRANCH ABOUT 2 INCHES AROUND BROKE THROUGH MY FLOORBOARD. I CALLED MY DEALERSHIP AND FOUND OUT THAT KAWASAKI WAS WILLING TO REPLACE BOTH FLOORBOARDS FREE OF CHARGE WITH UPDATED ONES THAT SHOULD P... Read more