Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,426 complaints for KAWASAKI
Incident date: Jan 9, 2008
STEERING FORKS ON 2006 KAWASAKI VN900 ARE OUT OF ALIGNMENT. INLINE STABILITY AFFECTED IF HANDLEBARS TURNED TO STRAIGHTEN FORKS. STABILITY IN TURNS COMPROMISED DUE TO MISALIGNED FORKS/HANDLEBARS. TIRE WEAR ON FIRST SET OF TIRES SUPPORTS STATEMENT. TIRE WEAR ON NEW TIRES WAS EVIDENT IMMEDIATELY AFTER INSTALL. BIKE HAS NEVER BEEN "DROPPED", NOR HAS EVER SUFFERED ANY STRUCTURAL DAMAGE DUE TO COLL... Read more
Incident date: Jan 1, 1901
2006 KAWASAKI VN900B6F WITH SEAT SUB-FRAME BROKE. CONSUMER STATES THAT THE SEAT SUB-FRAME BROKE AT A WEAK POINT WHERE THE TUBULAR METAL WAS STAMPED FLAT AND CURVED DOWNWARD. *KB THE CONSUMER STATED HE NOTICED THE REAR FENDER SHAKING AND MOVING WITH AN EXTREME AMOUNT OF PLAY.
Incident date: Jun 6, 2008
07 ZX-14 SAYS ITS IN NEUTRAL AND COMES UP 1ST GEAR EVEN WITH NEUTRAL LIGHT ON. WHILE AT STOP LIGHT LETTING OFF CLUTCH BIKE'S SUPPOSE TO BE IN 1ST GEAR AND IT'S ACTUALLY IN NEUTRAL. LATEST INCIDENT HAPPENED THIS MORNING, WHILE RIDING BEEN TO DEALERSHIPS BACK AND NO ONE HAS DONE ANYTHING, TO CORRECT IT, CONTACTED TECH SUPPORT AND THEY HAVEN'T DONE ANYTHING TO CORRECT IT EITHER... *TR
Incident date: May 24, 2008
THIS VEHICLE HAS HAD OIL ISSUES CAUSED BY POOR DESIGN SINCE ITS INCEPTION IN 2004. THE MANUAL CALLS FOR 4.5 QTS BUT IT TAKES 6QTS TO REACH PROPER LEVEL THE DIP STICK. IT IS IMPOSSIBLE TO MAINTAIN PROPER OIL LEVEL. HAVE HAD TOP END NOISE, IGNORED BY DEALER, SINCE NEW. AT 42K MILES THE HYDRAULIC LIFTERS FAILED (8 X $60 + $900 LABOR) DUE TO LACK OF OIL. I AM TOLD BY THE DEALER THERE IS A PUMICE ... Read more
KAWASAKI
NOMAD 150CC
(2002) — TIRES
May 30, 2008
Incident date: Apr 26, 2008
TL*THE CONTACT OWNS A 2002 KAWASAKI NOMAD 1500CC. WHILE DRIVING, THE REAR TIRE ON THE VEHICLE BECAME UNSEATED FROM THE WHEEL, WHICH CAUSED THE CONTACT TO CRASH ALONG WITH A PASSENGER. BOTH THE CONTACT AND PASSENGER SUSTAINED INJURIES. THE PASSENGER'S INJURIES WERE MINOR AND THE CONTACT BROKE HIS COLLAR BONE IN SEVEN PLACES AND UNDERWENT SURGERY. THE VEHICLE WAS TRANSPORTED ON A TRAILER TO HIS ... Read more
Crash
2 injured
KAWASAKI
NINJA 250R
(2008) — FUEL SYSTEM, GASOLINE
May 27, 2008
Incident date: May 25, 2008
TL*THE CONTACT OWNS A 2008 KAWASAKI NINJA 250R. WHEN THE CONTACT STARTED THE VEHICLE, THE FUEL CAP MADE A SQUEAKING SOUND. WHEN HE UNLOCKED THE FUEL CAP, IT POPPED OFF OF THE VEHICLE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 51.
KAWASAKI
VULCAN
(2005) — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
May 19, 2008
Incident date: Apr 22, 2008
TL*THE CONTACT OWNS A 2007 (NA) KAWASAKI VULCAN. ON TWO SEPARATE OCCASIONS, WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A SCREECHING NOISE COMING FROM THE MIDDLE OF THE VEHICLE. THE DEALER STATED THAT A BELT WAX ON THE DRIVE BELT WAS NEEDED; HOWEVER, THE NOISE STILL PERSISTS. THE CURRENT MILEAGE WAS 2,821 AND FAILURE MILEAGE WAS 2,703.
Incident date: May 11, 2008
DURING A NEAR ACCIDENT, I ACCELERATED ON MY MOTORCYCLE IN A LOW GEAR, THERE WAS NO LOUD NOISE, BUT THE MOTORCYCLE BEGAN TO VIBRATE VERY SUDDENLY. IT CONTINUED TO VIBRATE, AND THE SENSATION BECAME MORE DISTINCT DURING ACCELERATION AND BRAKING. I WAS UNABLE TO DIAGNOSE THE PROBLEM AT THAT TIME, AND HAD TO RIDE THE BIKE BACK HOME BEFORE I WAS ABLE TO LOCATE THE PROBLEM. THE BALANCE CAM TENSIONER SPRI... Read more
Incident date: May 7, 2008
THE FLYWHEEL (ROTOR/GENERATOR) OF A 1993 KAWASAKI EX500, , MANUFACTURED IN SUCH A WAY THAT THE MAGNETS ON THE ROTOR ITSELF WILL BREAK APART. A LICENSED MECHANIC HAS TOLD ME THAT IT COULD POSE A POSSIBLE SAFETY HAZARD CONCERNING THAT IF PART OF THE MAGNET WHERE TO BECOME JAMMED IT COULD SEIZE THE MOTOR OF THE MOTORCYCLE UP. THIS HAPPENED TO ME, I WAS ONLY PARKED IN MY DRIVEWAY, BUT IMAGINE DRIVIN... Read more
KAWASAKI
VULCAN CLASSIC
(1997) — ENGINE AND ENGINE COOLING:ENGINE
May 13, 2008
Incident date: Jan 15, 2008
I HAVE A 1997 KAWASAKI VULCAN 1500 CLASSIC MOTORCYCLE. ON THIS BIKE AND OTHER MODELS, KAWASAKI INSTALLED A PLASTIC GEAR ON THE OIL PUMP. THIS GEAR FAILS CAUSING A LOSS OF OIL PRESSURE AND IN SOME CASES DESTROYS MAJOR COMPONENTS OF THE ENGINE. THE DEALERSHIP IS TELLING ME THAT IT WILL COST ME OVER $8,000.00 IN PARTS TO REPAIR. KAWASAKI IS ONLY WILLING TO REPLACE THE GEAR, PISTON RINGS, GASKETS A... Read more
Incident date: Jan 4, 2008
TL*THE CONTACT OWNS A 2008 KAWASAKI VERSYS KL650E. WHILE DRIVING 40 MPH OR MORE, THE WIND PUSHES THE LEFT AND RIGHT EXTERIOR MIRRORS (SPECIFICALLY THE RIGHT MIRROR) TOWARDS HIM. THE CONTACT CANNOT SEE ANYONE IN THE REAR. HE ATTEMPTED TO ADJUST THE MIRROR WHILE DRIVING, BUT NEARLY CRASHED. THE VEHICLE ALSO MADE A POPPING SOUND WHEN THE GEARS WERE SWITCHED. HE WAS INITIALLY INFORMED THAT A CHAI... Read more
Incident date: Jan 4, 2008
TL*THE CONTACT OWNS A 2008 KAWASAKI VERSYS KL650E. WHILE DRIVING 40 MPH OR MORE, THE WIND PUSHES THE LEFT AND RIGHT EXTERIOR MIRRORS (SPECIFICALLY THE RIGHT MIRROR) TOWARDS HIM. THE CONTACT CANNOT SEE ANYONE IN THE REAR. HE ATTEMPTED TO ADJUST THE MIRROR WHILE DRIVING, BUT NEARLY CRASHED. THE VEHICLE ALSO MADE A POPPING SOUND WHEN THE GEARS WERE SWITCHED. HE WAS INITIALLY INFORMED THAT A CHAI... Read more
Incident date: Jan 4, 2008
TL*THE CONTACT OWNS A 2008 KAWASAKI VERSYS KL650E. WHILE DRIVING 40 MPH OR MORE, THE WIND PUSHES THE LEFT AND RIGHT EXTERIOR MIRRORS (SPECIFICALLY THE RIGHT MIRROR) TOWARDS HIM. THE CONTACT CANNOT SEE ANYONE IN THE REAR. HE ATTEMPTED TO ADJUST THE MIRROR WHILE DRIVING, BUT NEARLY CRASHED. THE VEHICLE ALSO MADE A POPPING SOUND WHEN THE GEARS WERE SWITCHED. HE WAS INITIALLY INFORMED THAT A CHAI... Read more
Incident date: Mar 12, 2008
KAWASAKI MOTORS CORP. HAS DECIDED THAT TWO DEFECTS WHICH RELATE TO MOTOR VEHICLE SAFETY EXIST IN 2008 NINJA 250R MODELS (EX250J8F/L) ON ELIGIBLE UNITS WHEN THE FRONT FORK IS COMPRESSED THE BRAKE HOSE MAY MOVE FORWARD AND COME IN CONTACT WITH THE EDGE OF THE FRONT FORK. THIS CAN CAUSE DAMAGE TO THE BRAKE HOSE RESULTING IN BRAKE FLUID LEAKAGE, CREATING THE POTENTIAL FOR A CRASH RESULTING IN INJURY... Read more
KAWASAKI
EX250J8FL
(2008) — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
May 5, 2008
Incident date: Mar 12, 2008
KAWASAKI MOTORS CORP. HAS DECIDED THAT TWO DEFECTS WHICH RELATE TO MOTOR VEHICLE SAFETY EXIST IN 2008 NINJA 250R MODELS (EX250J8F/L) ON ELIGIBLE UNITS WHEN THE FRONT FORK IS COMPRESSED THE BRAKE HOSE MAY MOVE FORWARD AND COME IN CONTACT WITH THE EDGE OF THE FRONT FORK. THIS CAN CAUSE DAMAGE TO THE BRAKE HOSE RESULTING IN BRAKE FLUID LEAKAGE, CREATING THE POTENTIAL FOR A CRASH RESULTING IN INJURY... Read more
Incident date: Apr 15, 2008
ON THE KAWASAKI NINJA 250 ON BOTH OF MY 2000 AND 2001 BOTH PCV VALVE WENT BAD I DID SOME RESEARCH AND FOUND OUT THAT IM NOT THE ONLY PERSON WITH THIS PROBLEM THE 2000 BIKE HAS 20,000MI RAN PERFECT UNTIL RECENTLY AND THE 01 BIKE HAS 5,000MI RAN PERFECT. *TR
Incident date: Apr 12, 2008
I BOUGHT A KAWASAKI VN900D8F MARCH 08. IT WAS DELIVERED AND I STORED IT IN MY GARAGE UNTIL I GOT TRAINING IN THE MSF COURSE. ON 4-12-08, AFTER MSF TRAINING, I FELT CONFIDENT TO TRY MY BIKE. I DROVE SEVERAL BLOCKS IN MY NEIGHBORHOOD AND AFTER A FEW MINUTES, I DROVE INTO A PARKING LOT TO PRACTICE. AFTER A FEW MINUTES, I HEADED FOR HOME AND EXITED THE PARKING LOT AT ABOUT 20 MPH IN 2ND GEAR. ON ... Read more
Crash
1 injured
Incident date: Apr 26, 2008
I HAVE A 2006 VULCAN CLASSIC LT MOTORCYCLE. I HAVE HAD SEVERAL OCCURRENCES OF THE THROTTLE STICKING WHEN I START DOWNSHIFTING TO SLOW DOWN. THIS PROBLEM HAS CAUSED TWO NEAR MISSES FOR ME. THE FIRST INCIDENT OCCURRED IN OCTOBER 2007. I WAS APPROACHING A ROUND ABOUT I WAS DOWN SHIFTING TO SLOW DOWN AND THE THROTTLE STUCK WHICH FORCED ME TO BREAK HARD AND IT MADE ME FISHTAIL AND VERY MISS THE MOTORCY... Read more
Incident date: May 9, 2007
DEFECTIVE RUBBER PARTS/ RUBBER DRY ROT ON BIKE LESS THAN A YEAR OLD. MUFFLER BOLT FELL OFF DURING TRAVEL WHICH COULD HAVE CAUSED MUFFLER TO COME OFF DURING OPERATION. *TR
Incident date: Jan 10, 2007
BRAND NEW MOTORCYCLE HAD A OIL LEAK WHICH CAUSE ME TO NEARLY HAVE A MAJOR ACCIDENT ON THE A FREEWAY AND NEARLY DIE. I SPOKE WITH AN ATTORNEY WHO ADVISED ME THIS IS A COMMON PROBLEM ON THE MODEL OF MY BIKE BUT KAWASAKI HAS DONE NONE TO FIX THE PROBLEM. *TR
1 injured
Incident date: Mar 15, 2008
2008 KAWASAKI KLR 650 BURNING OIL. KAWASAKI REPLIED TO ME, "IF YOUR MOTORCYCLE IS BURNING A QUART EVERY 1,000 MILES OR LESS, THAT IS NORMAL." *TR
KAWASAKI
VULCAN 1500
(1999) — STEERING: STEERING WHEEL/HANDLE BAR
Apr 18, 2008
Incident date: Apr 14, 2008
TL*THE CONTACT OWNS A 1999 KAWASAKI VULCAN 1500 DRIFTER. WHILE PARKED IN THE GARAGE, THE CONTACT'S 2.5 YEAR OLD GRANDSON KNOCKED OVER THE VEHICLE. THE HANDLE BARS WERE TURNED TO THE RIGHT, WHICH WAS THE REASON WHY HIS GRANDSON WAS ABLE TO PUSH OVER THE VEHICLE. THE OWNER'S MANUAL STATED THAT THE HANDLE BARS SHOULD BE TURNED TO THE LEFT SO THE CENTER OF GRAVITY WOULD NOT ALLOW ANYONE TO KNOCK OV... Read more
Incident date: Apr 15, 2008
2006 KLR 650 KAWASAKI MOTORCYCLE BROKEN BALANCER CHAIN LEVER EVEN THOUGH ADJUSTED REGULARLY BY KAWASAKI DEALER. METAL FRAGMENTS IN THE ENGINE CAUSING POTENTIAL DAMAGE. INCURRED SIGNIFICANT REPAIR COSTS TO REPLACE THE DEFECTIVE PART AND REPAIR WITH AFTER MARKET REPLACEMENT AS THE KAWASAKI PART IS DEFECTIVE. THIS DEFECT COULD HAVE RESULTED IN A SEIZED ENGINE AND EVEN DEATH AND/OR INJURY. WOULD LI... Read more
Incident date: Jun 19, 2005
TL*THE CONTACT OWNS A 2005 KAWASAKI 1600 NOMAD (NA). WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUTS OFF WHENEVER IT IS SHIFTED INTO A DIFFERENT GEAR. THE FAILURE HAS OCCURRED 30 TIMES. THE VEHICLE HAS BEEN TO THE DEALER ON SEVERAL OCCASIONS AND WAS SERVICED EVERYTIME; HOWEVER, THE FAILURE PERSISTS. THE CURRENT MILEAGE IS 27,433 AND FAILURE MILEAGE WAS 300. UPDATED 4/25/08 *CN
Incident date: Jun 19, 2005
TL*THE CONTACT OWNS A 2005 KAWASAKI 1600 NOMAD (NA). WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUTS OFF WHENEVER IT IS SHIFTED INTO A DIFFERENT GEAR. THE FAILURE HAS OCCURRED 30 TIMES. THE VEHICLE HAS BEEN TO THE DEALER ON SEVERAL OCCASIONS AND WAS SERVICED EVERYTIME; HOWEVER, THE FAILURE PERSISTS. THE CURRENT MILEAGE IS 27,433 AND FAILURE MILEAGE WAS 300. UPDATED 4/25/08 *CN
Incident date: Mar 29, 2008
IDLER SHAFT SPRING BROKEN CAUSING BROKEN PIECE TO FALL INTO ENGINE COULD CAUSE LOCKING UP OF ENGINE CAUSING A CRASH. *TR
Incident date: Mar 29, 2008
IDLER SHAFT SPRING BROKEN CAUSING BROKEN PIECE TO FALL INTO ENGINE COULD CAUSE LOCKING UP OF ENGINE CAUSING A CRASH. *TR
Incident date: Mar 16, 2008
I TRIED TO ADJUST THE SPRING PRELOAD TO A STIFFER SETTING ON MY REAR SHOCK AND THE ADJUSTER MECHANISM FAILED AND THE SHOCK REMAINS ON THE SOFTEST SETTING, UNABLE TO BE ADJUSTED. I WANTED FOR THE FIRST TIME TO TAKE A PASSENGER FOR A RIDE AND NOW THE STIFFER SETTING REQUIRED IS NOT OBTAINABLE. RIDING THE MOTORCYCLE WITH A PASSENGER COULD BE A HAZARD AT THE CURRENT SOFTEST SETTING. I HAVE YET TO DO A... Read more
Incident date: Jan 1, 1901
2007 KAWASAKI KLR 650 WITH TIRE FAILURE. CONSUMER STATES THAT THE TIRES HAVE SEPARATION CRACKS FROM THE TIRE CARCASS. HE STATES THAT THE CRACKS BEGIN TWO INCHES FROM THE RIM ON BOTH TIRES AND ARE DEEP INTO THE TIRE CARCASS. *KB (DUNLOP TIRES) *JB
Incident date: Mar 18, 2008
WHILE ADJUSTING THE PRELOAD ADJUSTER ON MY REAR SHOCK ON MY 2008 KLR650 THE PRELOAD ADJUST BROKE. ALL IT DOES NOW IS SPIN AND WON'T ADJUST THE SHOCK AT ALL. I ONLY HAVE 1500 MILES ON THIS BIKE. *TR
Incident date: Sep 19, 2007
REAR SHOCK ADJUSTER BOLT BROKE WHEN I TRIED TO SET THE PRELOAD. COULD NOT SET THE SHOCK FOR A HEAVIER LOAD. KAWASAKI REPLACED THE SHOCK. *TR
Incident date: Mar 13, 2008
REAR SHOCK ABSORBER PRELOAD ADJUSTER BROKEN. *TR
KAWASAKI
VULCAN 900
(2008) — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Mar 11, 2008
Incident date: Feb 18, 2008
TL*THE CONTACT OWNS A 2008 KAWASAKI VULCAN 900. THE SPEEDOMETER DISPLAYED THE INCORRECT SPEED. THE CONTACT WAS INFORMED THAT KAWASAKI PURPOSELY DESIGNED THEIR VEHICLES IN THAT MANNER. THE CURRENT MILEAGE WAS 186 AND FAILURE MILEAGE WAS 5. UPDATED 04/03/08. *LJ THE CONSUMER STATED THE SPEEDOMETER WAS OFF BY 10-15%.
Incident date: May 1, 2007
TL*THE CONTACT OWNS A 2003 KAWASAKI NOMAD FL. THERE WAS A MANUFACTURER RECALL FOR THE ENGINE ROCKER ARM COVER THAT WAS LEAKING OIL. THE DEALER TOOK THE ENGINE APART IN ORDER TO PERFORM THE REPAIR. AFTER THE REPAIR WAS MADE, THE ENGINE HAD LOOSE BOLTS AND A DISCONNECTED RADIATOR HOSE. THE RADIATOR WAS ALSO LEAKING AND THE VEHICLE WOULD NOT START. THE CONTACT PUSHED IT DOWN A HILL IN AN ATTEMPT... Read more
Crash
1 injured
Incident date: May 5, 2005
THIS IS REGARDING THE ZZR 1200 MODEL CAM PITTING. AT THE FIRST SERVICE INTERVAL, ON 05/31/05, 12 OF THE 16 CAM LOBES WERE SCUFFED. BY THE 3RD SERVICE INTERVAL THE CAM LOBES WERE PITTED. THIS WILL WEAR THE ROCKERS UNEVENLY, AND CAUSE PREMATURE FAILURE. THERE ARE SEVERAL DOCUMENTED INCIDENTS OF THIS ON THE INTERNET. NOTHING IS BEING DONE BY KAWASAKI. *TR
Incident date: Nov 3, 2007
CAMSHAFT FAILURE-PITTING LOBES. *TR
KAWASAKI
CONCOURS 14
(2008) — LATCHES/LOCKS/LINKAGES
Jan 16, 2008
Incident date: Jan 1, 2008
THE "HARD BAGS" OR LUGGAGE HAVE FAULTY LATCHES THAT FAIL WHILE IN OPERATION RESULTING IN A DANGEROUS SITUATION TO MOTORISTS. *TR
Incident date: May 20, 2004
THE BALANCE SHAFT TENISONER AND CHAIN BROKE ON MY 2004 KLR 650 BEFORE I HAD 10,000 MILES ON IT. *TR
Incident date: Jun 15, 2007
FUEL GAUGE IS INACCURATE. IT HAS BEEN TO THE KAWASAKI DEALERSHIP TWICE AND THE MANUFACTURER REFUSES TO TAKE ANY FURTHER ACTION. TANK HOLDS 5.3 GALLONS. WHEN READS EMPTY, THERE IS APPROXIMATELY 1.5 GALLONS, OR 28% OF FUEL REMAINING.*CN
KAWASAKI
CONCOURS 14
(2008) — EQUIPMENT ADAPTIVE/MOBILITY
Dec 21, 2007
Incident date: Dec 6, 2007
AFTER A VERY SLIGHT BUMP, THAT LEFT NO VISIBLE MARKS, THE SINGLE LATCH THAT RETAINS THE RIGHT SIDE SADDLEBAG FAILED. THESE BAGS SET INTO SOCKETS THAT CARRY THE LOAD, BUT ARE RETAINED BY A HOOK THAT HAS TWO SMALL PLASTIC PINS THAT BEAR THE STRESS OF THE LATCH. AFTER THE BUMP, I REMOVED THE SADDLEBAG AND INSPECTED THE HOOK. IT WOULD NOT STAY IN THE SECURED POSITION, AND WAS NO LONGER ABLE TO RETAIN ... Read more
KAWASAKI
CONCOURS 14
(2008) — LATCHES/LOCKS/LINKAGES
Dec 20, 2007
Incident date: Dec 19, 2007
MY 2008 KAWASAKI CONCOURSE 14 HAD THE LEFT SADDLE BAG FALL OFF WHILE RIDING, LUCKILY IT WAS A RURAL ROAD AND I DID NOT INJURE ANYONE BEHIND ME. HOWEVER, IT COULD HAVE BEEN VERY DANGEROUS HAD IT FALLEN OFF ON THE FREEWAY. I HAVE HEARD OTHER REPORTS OF THIS HAPPENING ON 2008 KAWASAKI C-14S AND BELIEVE THE FACTORY SHOULD RECALL THIS DEFECTIVE LATCH MECHANISM. *TR
Incident date: Jul 23, 2007
MOTORCYCLE FRAME WELD BROKE/CRACKED. *TR
Incident date: Nov 19, 2007
PREMATURE HEADLIGHT FAILURE OCCURRED---LESS THAN 12 MONTHS FROM ORIGINAL (NEW) PURCHASE. THE PHYSICALLY LARGE HEADLIGHT HOUSING IS ATTACHED TO THE MOTORCYCLE FRAME IN ONLY TWO LOCATIONS, BOTH ON THE BOTTOM OF THE HOUSING. THIS ALLOWS THE HEADLIGHT HOUSING TO VIBRATE SIGNIFICANTLY FROM NORMAL ROAD VIBRATION. THIS VIBRATION IS ESPECIALLY NOTICEABLE DURING NIGHTTIME OPERATION, SO MUCH SO THAT THE SHA... Read more
KAWASAKI
AFTERMARKET FOOTPEG
(9999) — EQUIPMENT:MECHANICAL
Nov 15, 2007
Incident date: Nov 15, 2007
THE KLR 650 PART KNOW AS THE DOOHICKEY THE WELD FAILS AFTER SO TIME AND YOU CAN BUY AN AFTER MARKET PART TO FIX THE PROBLEM BUT WHY SHOULD I HAVE TO DO THIS ON MY BIKE THAT HAS ONLY 1,100 MILES AND IT IS TIME CONSUMING OR THE DEALER COST IS VERY HIGH . *TR
KAWASAKI
CONCOURS 14
(2008) — STRUCTURE
Nov 7, 2007
Incident date: Sep 1, 2007
TL*THE CONTACT OWNS A 2008 KAWASAKI CONCOURS 14. WHILE RIDING 60 MPH, THE LOCKING MECHANISM FAILED AND THE HARD BAG ON THE LEFT SIDE OF THE VEHICLE DETACHED AND FELL ON THE ROAD. THE PLASTIC HOOK USED FOR THE VEHICLE HAS TWO WEAK PINS MOLDED INTO THE HOOKS. THE PINS FAILED AND MADE THE LOCK HOOKS USELESS. THE MANUFACTURER MADE A REPLACEMENT, BUT WITH THE SAME BAG. THE CONTACT IS CONCERNED THA... Read more
KAWASAKI
CONCOURS 14
(2008) — LATCHES/LOCKS/LINKAGES
Nov 6, 2007
Incident date: Nov 4, 2007
I HAVE A 2008 KAWASAKI CONCOURS14, AND THE LOCKING MECHANISMS ON ONE OF MY HARD BAGS HAS FAILED. THE MOTORCYCLE ONLY HAS 2,100 MILES AND THERE ARE MANY REPORTS ON THE INTERNET OF INDIVIDUALS HAVING THE SAME PROBLEM AND THE BAGS FALLING OFF AS THEY GO DOWN THE HIGHWAY. *TR
KAWASAKI
CONCOURS 14
(2008) — LATCHES/LOCKS/LINKAGES
Nov 6, 2007
Incident date: Nov 4, 2007
HARD SADDLE BAGS LOOSE ON MOTORCYCLE. LATCH MECHANISM BINDS WHEN RETRACTING SADDLEBAG SECURING HOOK. UPON INSPECTION OF LATCH, ONE OF THE PINS WITHIN THE LATCH WAS FOUND TO BE SHEARED OFF. *TR
KAWASAKI
CONCOURS 14
(2008) — STRUCTURE
Nov 6, 2007
Incident date: Nov 4, 2007
HARD SADDLE BAGS LOOSE ON MOTORCYCLE. LATCH MECHANISM BINDS WHEN RETRACTING SADDLEBAG SECURING HOOK. UPON INSPECTION OF LATCH, ONE OF THE PINS WITHIN THE LATCH WAS FOUND TO BE SHEARED OFF. *TR
Incident date: Oct 15, 2007
ENGINE LOCKED UP IN TRAFFIC AT HIGHWAY SPEEDS. *TR
Incident date: Dec 1, 2004
TL*THE CONTACT OWNS A 2005 KAWASAKI KLR650 (NA). THE CONTACT NOTICED THAT APPROXIMATELY TEN BOLTS WERE MISSING FROM HIS VEHICLE. THE FOOT PEG BOLTS AND MUFFLER MOUNTING BOLTS WERE MISSING, WHICH CAUSED THE FOOT PEG TO DETACH. THE VEHICLE WAS TAKEN TO TWO DEALERS APPROXIMATELY FIVE TIMES REGARDING THE BOLTS, BUT THEY CONTINUE TO DETACH. THE CONTACT MUST USE PLASTIC ZIP TIES TO HOLD THE PARTS IN... Read more