Consumer Safety Complaints

Incident date: Nov 1, 2025

I am writing to outline my urgent concerns regarding the 78C recall affecting the 2023–2025 Jeep Grand Cherokee 4xe and 2024–2025 Wrangler 4xe SUVs. This recall was initiated due to a manufacturing defect where casting sand remains in the 2.0L engine, presenting a risk of catastrophic engine failure, sudden power loss, or fire. The potential for engine fire or unexpected power loss represents... Read more

Incident date: Nov 1, 2025

I am writing to outline my urgent concerns regarding the 78C recall affecting the 2023–2025 Jeep Grand Cherokee 4xe and 2024–2025 Wrangler 4xe SUVs. This recall was initiated due to a manufacturing defect where casting sand remains in the 2.0L engine, presenting a risk of catastrophic engine failure, sudden power loss, or fire. The potential for engine fire or unexpected power loss represents... Read more

Incident date: Mar 12, 2026

First incident: January, 2026 “service hybrid electrical system” dash light activated, in addition to prior notification of recall 78C. Vehicle brought to Merrick Chrysler Jeep in Wantagh NY for repair and recall. Hybrid system repaired but recall unable to be performed. Second incident: March 12, 2026 Vehicle is unable to start in driveway. Towed to Merrick Jeep Chrysler. Stellantis states... Read more

Incident date: Mar 12, 2026

First incident: January, 2026 “service hybrid electrical system” dash light activated, in addition to prior notification of recall 78C. Vehicle brought to Merrick Chrysler Jeep in Wantagh NY for repair and recall. Hybrid system repaired but recall unable to be performed. Second incident: March 12, 2026 Vehicle is unable to start in driveway. Towed to Merrick Jeep Chrysler. Stellantis states... Read more

Incident date: Mar 12, 2026

First incident: January, 2026 “service hybrid electrical system” dash light activated, in addition to prior notification of recall 78C. Vehicle brought to Merrick Chrysler Jeep in Wantagh NY for repair and recall. Hybrid system repaired but recall unable to be performed. Second incident: March 12, 2026 Vehicle is unable to start in driveway. Towed to Merrick Jeep Chrysler. Stellantis states... Read more

Incident date: Mar 9, 2026

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the brake light failed to turn off. The service, seat belt, brake, and air bag warning lights were illuminated. The buzzer and lights were making a continuous sound. The local dealer was contacted, and the ABS module was replaced. The dealer informed the contact that there was no recall associated with the VIN or the failure. The... Read more

Incident date: Mar 9, 2026

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the brake light failed to turn off. The service, seat belt, brake, and air bag warning lights were illuminated. The buzzer and lights were making a continuous sound. The local dealer was contacted, and the ABS module was replaced. The dealer informed the contact that there was no recall associated with the VIN or the failure. The... Read more

Incident date: Mar 9, 2026

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the brake light failed to turn off. The service, seat belt, brake, and air bag warning lights were illuminated. The buzzer and lights were making a continuous sound. The local dealer was contacted, and the ABS module was replaced. The dealer informed the contact that there was no recall associated with the VIN or the failure. The... Read more

Incident date: Mar 8, 2026

Front passenger head restraint deployed without any accident or reason. Just deployed without cause snapping a plastic bracket so it can’t be manually pushed back into place you have to purchase the entire component. The other oddity is the piece that you need to replace in question has been discontinued. Stellantis has a recall referenced as (20c) but my particular vehicle doesn’t fit in ther... Read more

Incident date: Mar 8, 2026

Front passenger head restraint deployed without any accident or reason. Just deployed without cause snapping a plastic bracket so it can’t be manually pushed back into place you have to purchase the entire component. The other oddity is the piece that you need to replace in question has been discontinued. Stellantis has a recall referenced as (20c) but my particular vehicle doesn’t fit in ther... Read more

Incident date: Mar 15, 2026

Driving down the interstate with all windows on Jeep Commander closed. With no fore warning the sunroof flew off. This poses a serious safety risk to the individual driver and others on the road. My scenario another driver’s vehicle was struck by said glass.

Incident date: Mar 15, 2026

The systems that failed included the shifter, which causes the car to lock so that it cannot shift out of park . This is most likely due to a shifter assembly and/or sensor malfunction. Several months prior to this event occurring (i.e., the car would not start, despite a new battery and consistent scheduled maintenance), this operator of the vehicle complained to the dealership that the car start... Read more

Incident date: Mar 15, 2026

The systems that failed included the shifter, which causes the car to lock so that it cannot shift out of park . This is most likely due to a shifter assembly and/or sensor malfunction. Several months prior to this event occurring (i.e., the car would not start, despite a new battery and consistent scheduled maintenance), this operator of the vehicle complained to the dealership that the car start... Read more

Incident date: Mar 15, 2026

The systems that failed included the shifter, which causes the car to lock so that it cannot shift out of park . This is most likely due to a shifter assembly and/or sensor malfunction. Several months prior to this event occurring (i.e., the car would not start, despite a new battery and consistent scheduled maintenance), this operator of the vehicle complained to the dealership that the car start... Read more

Incident date: Mar 10, 2026

This first occurred on 3/10/2026 and then occurred again on 3/15/2026. When driving the coolant temp warning will randomly come on. This causes the car to lock up. After about 30-60 seconds it goes back to normal. This could very dangerous if I were on the interstate that I take every day to work. I am a mechanic, have hooked it up to a computer and there are no codes. I have tried to research it ... Read more

Incident date: Mar 10, 2026

This first occurred on 3/10/2026 and then occurred again on 3/15/2026. When driving the coolant temp warning will randomly come on. This causes the car to lock up. After about 30-60 seconds it goes back to normal. This could very dangerous if I were on the interstate that I take every day to work. I am a mechanic, have hooked it up to a computer and there are no codes. I have tried to research it ... Read more

Incident date: Mar 10, 2026

This first occurred on 3/10/2026 and then occurred again on 3/15/2026. When driving the coolant temp warning will randomly come on. This causes the car to lock up. After about 30-60 seconds it goes back to normal. This could very dangerous if I were on the interstate that I take every day to work. I am a mechanic, have hooked it up to a computer and there are no codes. I have tried to research it ... Read more

Incident date: Mar 15, 2026

The crankshaft sensor has failed.

Incident date: Mar 11, 2026

Component: Power Transfer Unit (PTU) [XXX] , but my VIN is not included. The power transfer unit has failed. This appears to be a manufacturing defect identical to those listed under the recall. I am requesting immediate inclusion and repair under the recall provisions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Nov 7, 2025

Service 4 WD warning light is on. Vehicle will not engage 4wd.

Incident date: Mar 14, 2026

2015 Jeeps have know issues with the TIPM and ABS module. There have been recalls for these on Dodges and other model jeeps. Something needs to be done to fix this. You can't even get a new ABS module for this jeep and haven't been able to for years. Please help us. This is a huge safety concern!!

Incident date: Mar 14, 2026

2015 Jeeps have know issues with the TIPM and ABS module. There have been recalls for these on Dodges and other model jeeps. Something needs to be done to fix this. You can't even get a new ABS module for this jeep and haven't been able to for years. Please help us. This is a huge safety concern!!

Incident date: Dec 23, 2025

The Forward Collision Warning (FCW) and Automatic Emergency Braking (AEB) systems on my 2022 Jeep Grand Cherokee are consistently failing to operate as intended, creating a significant safety hazard Symptoms include: System Inactivity: The FCW fails to alert or provide braking assistance during clear, high-risk frontal collision scenarios. Persistent Warning Lights: The 'FCW OFF' indicator illumin... Read more

Incident date: Dec 23, 2025

The Forward Collision Warning (FCW) and Automatic Emergency Braking (AEB) systems on my 2022 Jeep Grand Cherokee are consistently failing to operate as intended, creating a significant safety hazard Symptoms include: System Inactivity: The FCW fails to alert or provide braking assistance during clear, high-risk frontal collision scenarios. Persistent Warning Lights: The 'FCW OFF' indicator illumin... Read more

Incident date: Feb 20, 2026

The component that failed is the Anti-Lock Braking System (ABS) Control Module in a 2013 Jeep Wrangler. Diagnostic code C2200 (“ABS Control Module Internal Failure”) was retrieved during a scan, indicating an internal electronic failure within the ABS module. The component remains installed in the vehicle and is available for inspection upon request. When the failure occurs, the vehicle’s A... Read more

Incident date: Feb 11, 2026

We were at a complete stop, with foot on break when my jeep lunged forward twice , second lunge hit the vehicle in front of me, also that car was at a complete stop. It has lunged 2 other times while at a complete stop .

Crash

Incident date: Feb 11, 2026

We were at a complete stop, with foot on break when my jeep lunged forward twice , second lunge hit the vehicle in front of me, also that car was at a complete stop. It has lunged 2 other times while at a complete stop .

Crash

Incident date: Feb 11, 2026

We were at a complete stop, with foot on break when my jeep lunged forward twice , second lunge hit the vehicle in front of me, also that car was at a complete stop. It has lunged 2 other times while at a complete stop .

Crash

Incident date: Jan 28, 2026

The electronic steering quit working at 55 mph, I was very hard to steer afterwards, there wear other indicator lights besides the steering warning light, I will add a picture of them. I did already do a report but have pictures to show the problem. I kept the core to figure out what happened, there is water in the unit control area for the motor. The issue started at the same time the water pump ... Read more

Incident date: Jan 28, 2026

The electronic steering quit working at 55 mph, I was very hard to steer afterwards, there wear other indicator lights besides the steering warning light, I will add a picture of them. I did already do a report but have pictures to show the problem. I kept the core to figure out what happened, there is water in the unit control area for the motor. The issue started at the same time the water pump ... Read more

Incident date: Dec 31, 1969

My 2021 Jeep Wrangler Rubicon (3.6L eTorque, automatic transmission) has had recurring drivetrain instability since about 2,000 miles while under factory warranty. It intermittently has high RPM flare during acceleration, delayed shifting, shuddering under load, and abrupt engagement. At low speeds (about 10–5 mph), it harshly downshifts, grabs suddenly, RPMs jump up and down, and it can feel li... Read more

Incident date: Dec 31, 1969

My 2021 Jeep Wrangler Rubicon (3.6L eTorque, automatic transmission) has had recurring drivetrain instability since about 2,000 miles while under factory warranty. It intermittently has high RPM flare during acceleration, delayed shifting, shuddering under load, and abrupt engagement. At low speeds (about 10–5 mph), it harshly downshifts, grabs suddenly, RPMs jump up and down, and it can feel li... Read more

Incident date: Dec 31, 1969

My 2021 Jeep Wrangler Rubicon (3.6L eTorque, automatic transmission) has had recurring drivetrain instability since about 2,000 miles while under factory warranty. It intermittently has high RPM flare during acceleration, delayed shifting, shuddering under load, and abrupt engagement. At low speeds (about 10–5 mph), it harshly downshifts, grabs suddenly, RPMs jump up and down, and it can feel li... Read more

Incident date: Mar 13, 2026

My Jeep veers left and right sharply while I drive. It does not take off pulling into traffic-I have to wait for total total clearance-there is no take off. My gas tank was filled three days ago and it is already below 50%. I drive 7 miles to and from work Monday-Friday, nowhere else. I have avoided several accidents due to these problems. These problems happen everyday. I have take it in to my j... Read more

Incident date: Mar 13, 2026

My Jeep veers left and right sharply while I drive. It does not take off pulling into traffic-I have to wait for total total clearance-there is no take off. My gas tank was filled three days ago and it is already below 50%. I drive 7 miles to and from work Monday-Friday, nowhere else. I have avoided several accidents due to these problems. These problems happen everyday. I have take it in to my j... Read more

Incident date: Mar 13, 2026

My Jeep veers left and right sharply while I drive. It does not take off pulling into traffic-I have to wait for total total clearance-there is no take off. My gas tank was filled three days ago and it is already below 50%. I drive 7 miles to and from work Monday-Friday, nowhere else. I have avoided several accidents due to these problems. These problems happen everyday. I have take it in to my j... Read more

Incident date: Mar 10, 2026

I am submitting a complaint regarding NHTSA Recall 25V-766 affecting my Jeep 4xe vehicle. This recall states that engines may have been contaminated with sand during manufacturing, which can lead to catastrophic engine failure, sudden loss of propulsion, or vehicle fire. My vehicle currently shows the recall as open with the status “remedy not yet available / parts unavailable.” This means th... Read more

Incident date: Mar 10, 2026

I am submitting a complaint regarding NHTSA Recall 25V-766 affecting my Jeep 4xe vehicle. This recall states that engines may have been contaminated with sand during manufacturing, which can lead to catastrophic engine failure, sudden loss of propulsion, or vehicle fire. My vehicle currently shows the recall as open with the status “remedy not yet available / parts unavailable.” This means th... Read more

Incident date: Mar 13, 2026

DEATH WOBBLE repeatedly while traveling on the highway at speeds above 60 MPH. Where is a terrain surface change, asphalt to bridge or and seam in the road cause a violent shaking of the front of the car. This has happened multiple times. I took the car to a car repair, there was no visual issues seen, but the repair people told me they no longer buy Jeeps as their personal vehocle because of the ... Read more

Incident date: Mar 10, 2026

RE: SAFETY RECALL W36 (NHTSA ID 20V-191). Manufacturer Stellantis (FCA US LLC) has reported this safety recall as "Complete" for my VIN. This reporting is inaccurate. The vehicle remains on firmware version 30.21.0, which is the defective version the recall was mandated to replace. The Head Unit and Telematics Box (TBM) hardware are failing to accept the required safety patch. Stellantis Case Mana... Read more

Incident date: Mar 10, 2026

RE: SAFETY RECALL W36 (NHTSA ID 20V-191). Manufacturer Stellantis (FCA US LLC) has reported this safety recall as "Complete" for my VIN. This reporting is inaccurate. The vehicle remains on firmware version 30.21.0, which is the defective version the recall was mandated to replace. The Head Unit and Telematics Box (TBM) hardware are failing to accept the required safety patch. Stellantis Case Mana... Read more

Incident date: Mar 10, 2026

RE: SAFETY RECALL W36 (NHTSA ID 20V-191). Manufacturer Stellantis (FCA US LLC) has reported this safety recall as "Complete" for my VIN. This reporting is inaccurate. The vehicle remains on firmware version 30.21.0, which is the defective version the recall was mandated to replace. The Head Unit and Telematics Box (TBM) hardware are failing to accept the required safety patch. Stellantis Case Mana... Read more

Incident date: Jan 29, 2026

MY GIRLFRIEND ALMOST CRASHED GOING DOWN A HILL TOWARD A STOP SIGN FOR A BUSY INTERSECTION FOR A ROAD THAT IS ALONG A CLIFFSIDE. JEEP CANNOT GET A PART FOR THIS VEHICLE AFTER NUMEROUS ATTEMPTS TO GET ONE. NEEDS AN ABS MODULE AS ONE OF THE WHEEL SPEED SENSOR CIRCUITS IS NOT COMMUNICATING. I HAVE REACHED OUT TO MULTIPLE MODULE REBUILDERS AND THEY ARE UNABLE TO GET PARTS FOR THIS MODULE ANYMORE. THIS ... Read more

Incident date: Mar 9, 2026

The contact owns a 1994 N/A Jeep Wrangler. The contact stated that the vehicle failed the State Inspection because the VIN was included in NHTSA Campaign Number: 02V041000 (PARKING BRAKE). However, the part to do the recall repair was no longer available. The contact had not experienced a failure. The vehicle was not repaired. The manufacturer was notified of the issue. The mileage at the failure ... Read more

Incident date: Feb 3, 2026

Vehicle head gasket blown. Stated by mechanic that this is a chronic problem with model due to cylinder head warming and gasket failure. Shortly after repaired the left rear Factory OEM rocker arm broke and damaged one of the overhead cams. Again stated by mechanic that this is a common problem due to known oiling problems with this model. Repaired once again. Vehicle drove less than 500 miles b... Read more

Incident date: Feb 3, 2026

Vehicle head gasket blown. Stated by mechanic that this is a chronic problem with model due to cylinder head warming and gasket failure. Shortly after repaired the left rear Factory OEM rocker arm broke and damaged one of the overhead cams. Again stated by mechanic that this is a common problem due to known oiling problems with this model. Repaired once again. Vehicle drove less than 500 miles b... Read more

Incident date: Mar 13, 2026

Headlights are recessed and snow can pack in the recess which blocks the light. The snow renders the headlights useless and makes for unsafe driving conditions.

Incident date: Mar 13, 2026

I bought this 2022 Jeep Renegade in 2023. Upon changing the oil today (3/13/2026) my mechanic found a rear main seal leak. He stated to check for recalls/safety as this should not be happening; the car only has 54,000 miles on it. I have called a couple friends that have one and they too have leaks. Is this covered for repair under a recall? Also the engine stalls when I try to take off, jerking ... Read more

Incident date: Mar 13, 2026

I bought this 2022 Jeep Renegade in 2023. Upon changing the oil today (3/13/2026) my mechanic found a rear main seal leak. He stated to check for recalls/safety as this should not be happening; the car only has 54,000 miles on it. I have called a couple friends that have one and they too have leaks. Is this covered for repair under a recall? Also the engine stalls when I try to take off, jerking ... Read more

Incident date: Mar 8, 2026

Drivers airbag did not deploy in car accident that included substantial front and back end damage to vehicle. This vehicle was purchased used, and from a used car dealership just months prior to accident. Buyer had vehicle further inspected by a neutral third party to ensure safety. The side impact airbags deployed on impact. Head injuries were sustained when drivers head hit the sun visor then th... Read more

Crash 1 injured