Consumer Safety Complaints

Incident date: Mar 2, 2026

On a fateful day, I, [XXX] , found myself in a harrowing situation on the interstate. While driving, my car unexpectedly flipped over, tumbling four times before coming to a jarring stop. The chaos began when my engine backfired violently, which was followed by the alarming sight of smoke rising from under the hood as flames erupted. To make matters worse, my four-wheel drive system malfunctione... Read more

Crash Fire 1 injured 1 deaths

Incident date: Feb 5, 2026

While traveling at Highway speed approximately 70 miles an hour vehicles transmission suddenly failed without warning, aesthetically freezing the transmission on the highway I could not step on the gas and the vehicle would not move. This was not a minor inconvenience or a routine mechanical issue this was based on research and many reported transmission tests of this model year transmission and ... Read more

Incident date: Dec 21, 2025

I have a 2019 jeep cherokee limited vin# [XXX] There is less than 65000 miles on it and the ptu has gone bad, I have been told by dealer its the same ptu with same issues that's apart of the factory recall for the 2017 - 2019 models jeeps however my specific model has not been recalled but its the same part INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(... Read more

Incident date: Nov 19, 2025

The contact owns a 2021 Jeep Cherokee. The contact stated that while driving 50 MPH on the highway, the vehicle lost 4WD functionality. The message “Service 4WD” was displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the 4WD actuator had failed and the transmission needed to be replaced. The vehicle was not repaired due the part to repair the vehicle not... Read more

Incident date: Mar 17, 2026

The contact owns a 2022 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument panel failed to display critical safety information as intended. No warning light was illuminated before the failure. The vehicle was taken to a local independent mechanic, where the failure was associated with NHTSA Campaign Number: 24V652000 (Electrical System). The local dealer was co... Read more

Incident date: Mar 14, 2026

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle experienced battery failure. The check engine warning light was illuminated. The vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed, and determined that the hybrid battery had failed. The manufacturer was not notified of the failure. The approx... Read more

Incident date: Mar 18, 2026

Issue occurs in [XXX] during normal daily driving, including while reversing and operating the vehicle at low speeds. The malfunctioning touchscreen interferes with safe vehicle operation in parking areas, residential streets, and regular traffic conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Mar 18, 2026

Issue occurs in [XXX] during normal daily driving, including while reversing and operating the vehicle at low speeds. The malfunctioning touchscreen interferes with safe vehicle operation in parking areas, residential streets, and regular traffic conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Mar 18, 2026

Issue occurs in [XXX] during normal daily driving, including while reversing and operating the vehicle at low speeds. The malfunctioning touchscreen interferes with safe vehicle operation in parking areas, residential streets, and regular traffic conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Mar 16, 2026

Vehicle previously brought to dealership for recall and reported issue where vehicle abruptly stops/brakes without cause. Dealer did not resolve. On 3/16/26 vehicle came to a complete stop in roadway, shifted into park, and could not be moved into drive, neutral, or reverse. Driver was stranded in a dangerous situation with infant in vehicle. Dealer unable to inspect for weeks and refused loaner. ... Read more

Incident date: Mar 16, 2026

Vehicle previously brought to dealership for recall and reported issue where vehicle abruptly stops/brakes without cause. Dealer did not resolve. On 3/16/26 vehicle came to a complete stop in roadway, shifted into park, and could not be moved into drive, neutral, or reverse. Driver was stranded in a dangerous situation with infant in vehicle. Dealer unable to inspect for weeks and refused loaner. ... Read more

Incident date: Mar 16, 2026

Vehicle previously brought to dealership for recall and reported issue where vehicle abruptly stops/brakes without cause. Dealer did not resolve. On 3/16/26 vehicle came to a complete stop in roadway, shifted into park, and could not be moved into drive, neutral, or reverse. Driver was stranded in a dangerous situation with infant in vehicle. Dealer unable to inspect for weeks and refused loaner. ... Read more

Incident date: Mar 11, 2026

CAR WOULD NOT START AND WOULD NOT CHARGE. WHEN JEEP SHUT OFF IT WOULD SHOW THE RED PLUG SYMBOL. ONCE IT FINALLY STARTED, I NOTICED THE ENGINE LIGHT WAS ON. IT FELT LIKE IT WAS GOING TO STALL SO I COULDN'T COME TO A COMPLETE STOP FOR VERY LONG IF AT ALL. IF I DID COME TO A COMPLETE STOP AND I WAS ON A HILL, IT WOULD START TO ROLL BACKWARDS. WHEN I WOULD ACCELORATE, IT FELT LIKE IT WAS STUCK IN 2ND ... Read more

Incident date: Feb 26, 2026

Fuel pump loosing prime it cracks either in housing or hose internal to the tank and it causes it to loose prime. Long Crank Times/No Start And stall and rough idling at stoplights and upon acceleration. Issue was confirmed and reproduced by independent service center.

Incident date: Feb 18, 2026

On February 18, 2026, while driving approximately 30 mph, the vehicle’s automatic emergency braking system activated unexpectedly. There were no vehicles, pedestrians, or obstacles present. The vehicle came to an abrupt stop, causing the tires to squeal and creating a hazardous situation. A second incident occurred on March 14, 2026, while traveling approximately 55 mph. Under normal driving co... Read more

Incident date: Feb 18, 2026

On February 18, 2026, while driving approximately 30 mph, the vehicle’s automatic emergency braking system activated unexpectedly. There were no vehicles, pedestrians, or obstacles present. The vehicle came to an abrupt stop, causing the tires to squeal and creating a hazardous situation. A second incident occurred on March 14, 2026, while traveling approximately 55 mph. Under normal driving co... Read more

Incident date: Feb 18, 2026

On February 18, 2026, while driving approximately 30 mph, the vehicle’s automatic emergency braking system activated unexpectedly. There were no vehicles, pedestrians, or obstacles present. The vehicle came to an abrupt stop, causing the tires to squeal and creating a hazardous situation. A second incident occurred on March 14, 2026, while traveling approximately 55 mph. Under normal driving co... Read more

Incident date: Feb 9, 2026

The contact owned a 2021 Jeep Compass. The contact stated that while driving at an undisclosed speed, she noticed black smoke coming from the front passenger side headlight. No warning light was illuminated. The contact stated that prior to the failure, the vehicle hesitated to accelerate as needed. The contact pulled over and safely exited the vehicle with her daughter. The vehicle then caught fi... Read more

Fire

Incident date: Mar 9, 2026

2014 Jeep Wrangler ABS module failure, part number 68145835AE Dash light for ABS and Brake warning light are constant on the dash. This is the 2nd 2014 Jeep Wrangler I have owned that has this problem. It has been diagnosed by the Jeep dealer and another mechanic. The part is on National back order. I ordered the first one in 2024 and it has not been available. I have done a bunch of research... Read more

Incident date: Feb 17, 2026

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the accelerator pedal stopped responding while depressed. The contact shifted to neutral(N) and back into drive(D) for the vehicle to return to normal functionality. Additionally, the transmission was not shifting properly. The contact received notification of NHTSA Campaign Number: 25V76600... Read more

Incident date: Feb 17, 2026

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the accelerator pedal stopped responding while depressed. The contact shifted to neutral(N) and back into drive(D) for the vehicle to return to normal functionality. Additionally, the transmission was not shifting properly. The contact received notification of NHTSA Campaign Number: 25V76600... Read more

Incident date: Mar 16, 2026

The contact owns a 2018 Jeep Cherokee. The contact stated that while she and her children were stopped at a light and making a left turn, another vehicle accelerated through the yellow light and collided with the front of her vehicle. The air bags did not deploy in her vehicle, but they deployed in the vehicle that collided with her vehicle. The contact stated no one in her vehicle sustained any i... Read more

Crash

Incident date: Jan 13, 2026

ABS Module component has failed which controls anti-lock brakes, cruise control and traction control. Jeep has no stock of ABS Modules, and no production dates for potential fix. Therefore these Jeeps have reverted a decade or two in safety losing their ABS, traction control and going into limp mode, which prevents you from driving (I have not experienced limp mode but neither do I wish for th... Read more

Incident date: Mar 17, 2024

The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle had experienced a premature loss of battery charge while driving in electric mode. Additionally, the vehicle hesitated while depressing the accelerator pedal. The ... Read more

Incident date: Mar 17, 2024

The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle had experienced a premature loss of battery charge while driving in electric mode. Additionally, the vehicle hesitated while depressing the accelerator pedal. The ... Read more

Incident date: Dec 12, 2024

Just like many other people have wrote about, the ABS SENSOR is defective. The ABS light comes and the traction light does also. Jeep has been aware of the problem for 18 months to 2 years. There is no fix or replacement sensor in sight.

Incident date: Dec 12, 2024

Just like many other people have wrote about, the ABS SENSOR is defective. The ABS light comes and the traction light does also. Jeep has been aware of the problem for 18 months to 2 years. There is no fix or replacement sensor in sight.

Incident date: Nov 18, 2024

The contact owns a 2024 Jeep Wagoneer. The contact stated that the battery was constantly drained. The vehicle was taken to the same dealer several times for service; however, the dealer was unable to determine the cause of the failure. The dealer believed that the failure was caused by the key fob. The contact stated that the auxiliary battery was replaced; however, the failure reoccurred. The ma... Read more

Incident date: Nov 13, 2025

The PTU assembly has failed internally. The repair shop has collected a DTC as well which is C14A7-97 "PTU obstructed." The vehicle is available for inspection, but the repair shop has not disassembled the unit as disassembly is not required based off the symptoms and trouble code populated, the only repair for this is PTU replacement. If the vehicle had continued to be driven, there is a poss... Read more

Incident date: Mar 5, 2026

A “Service 4WD” warning light is currently illuminated on the dashboard. The front axles and shock/strut assemblies have already been replaced; however, the warning light remains on. The dealership has diagnosed the issue as a failed Power Transfer Unit (PTU). I was informed that many vehicles of similar make, model, and year are covered under a recall for this issue, but my specific vehicle ... Read more

Incident date: Mar 14, 2026

My Jeep has been cutting off while driving for the past several months. I've taken it to be serviced several times and everything, from the alternator, engine, fuel pump, battery, etc. are all fine. But the vehicle will cut of while driving or while idling at the traffic light. This is a MAJOR safety hazard. Not only for myself and the occupants of the vehicle but other drivers on the road as well... Read more

Incident date: Mar 14, 2026

My Jeep has been cutting off while driving for the past several months. I've taken it to be serviced several times and everything, from the alternator, engine, fuel pump, battery, etc. are all fine. But the vehicle will cut of while driving or while idling at the traffic light. This is a MAJOR safety hazard. Not only for myself and the occupants of the vehicle but other drivers on the road as well... Read more

Incident date: Mar 14, 2026

My Jeep has been cutting off while driving for the past several months. I've taken it to be serviced several times and everything, from the alternator, engine, fuel pump, battery, etc. are all fine. But the vehicle will cut of while driving or while idling at the traffic light. This is a MAJOR safety hazard. Not only for myself and the occupants of the vehicle but other drivers on the road as well... Read more

Incident date: Mar 17, 2026

I got in a car crash the airbag deployed a was

Crash 1 injured 7 deaths

Incident date: Mar 17, 2026

I got in a car crash the airbag deployed a was

Crash 1 injured 7 deaths

Incident date: Nov 1, 2025

The contact owns a 2022 Jeep Wrangler. The contact stated that approximately one month prior to receiving notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); the vehicle experienced electrical failures and the battery failed to hold a charge, and the vehicle was not operational. Additionally, the transmission was extremely low on transmission fluid, and the differential was leaki... Read more

Incident date: Nov 1, 2025

The contact owns a 2022 Jeep Wrangler. The contact stated that approximately one month prior to receiving notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); the vehicle experienced electrical failures and the battery failed to hold a charge, and the vehicle was not operational. Additionally, the transmission was extremely low on transmission fluid, and the differential was leaki... Read more

Incident date: Mar 4, 2026

The contact owned a 2025 Jeep Compass. The contact stated that while driving at 70 MPH on the expressway, the traffic came to a stop due to a stalled vehicle in the fast lane. The contact slammed on the brakes to avoid rear-ending the vehicle in front. When the vehicle behind the contact's vehicle could not stop on time and rear-ended the contact's vehicle, from the impact, the contact's vehicle w... Read more

Crash 1 injured

Incident date: Mar 13, 2026

The contact owns a 2021 Jeep Gladiator. The contact stated that the instrument panel was blank at startup. Due to the failure, the speedometer, fuel gauge, mileage, and other features were not visible. Upon investigation, the contact discovered NHTSA Campaign Number: 24V652000 (Electrical System); which was associated with the failure. A dealer was notified of the failure, and the contact was info... Read more

Incident date: Feb 4, 2026

On 10/27/25, the thermostat on my wagoneer exploded. It was supposedly repaired on 10/30/25. I read in the wagoneers forum that the thermostat is a common issue, but it could be the result of engine problems. On 2/4/26, I took my vehicle in for a routine oil change. I didn't drive the vehicle for a few days. On 2/7/26, I was driving and received an Error Message stating Max Engine Oil Level Exceed... Read more

Incident date: Feb 4, 2026

On 10/27/25, the thermostat on my wagoneer exploded. It was supposedly repaired on 10/30/25. I read in the wagoneers forum that the thermostat is a common issue, but it could be the result of engine problems. On 2/4/26, I took my vehicle in for a routine oil change. I didn't drive the vehicle for a few days. On 2/7/26, I was driving and received an Error Message stating Max Engine Oil Level Exceed... Read more

Incident date: Jan 19, 2026

The contact owns a 2012 Jeep Compass. The contact stated that while attempting to refuel the vehicle, the contact was unable to pump more than one gallon at a time. The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the roll-over valve was defective and needed to be replaced. The contact was made aware of NHTSA Campaign Number: 12V142000 (Fuel System... Read more

Incident date: Mar 16, 2025

The contact owns a 2019 Jeep Cherokee. The contact stated that while operating the vehicle, there was a mechanical clunking sound coming from the rear of the vehicle, and the 4WD failed to engage as needed. The message "Service 4WD" was displayed. The vehicle was taken to the local mechanic to be diagnosed, and it was determined that the PTU needed to be replaced. The vehicle was not yet repaired.... Read more

Incident date: Feb 13, 2026

On multiple occasions my vehicle has not recognized the key fob when I have been at the vehicle. I have actually been standing by it trying to open the door and it would not respond. Even if I was holding the key fob in my hand next to the door it would not respond. I would have to manually push the unlock button on the fob to be able to enter. This has caused me personal safety concerns when ... Read more

Incident date: Feb 13, 2026

On multiple occasions my vehicle has not recognized the key fob when I have been at the vehicle. I have actually been standing by it trying to open the door and it would not respond. Even if I was holding the key fob in my hand next to the door it would not respond. I would have to manually push the unlock button on the fob to be able to enter. This has caused me personal safety concerns when ... Read more

Incident date: Feb 13, 2026

On multiple occasions my vehicle has not recognized the key fob when I have been at the vehicle. I have actually been standing by it trying to open the door and it would not respond. Even if I was holding the key fob in my hand next to the door it would not respond. I would have to manually push the unlock button on the fob to be able to enter. This has caused me personal safety concerns when ... Read more

Incident date: Mar 8, 2026

While driving on the highway I received a “SERV 4WD” light and also a traction control unavailable light. Other than that that the car appeared to drive normally other than I could feel the car gears “catching” at starts when I pressed the accelerator. I took the car to the certified dealer and they said it was a transfer case failure and was unsafe to drive as it could have caused the whe... Read more

Incident date: Feb 27, 2026

1. The issue involved the engine and emissions system, specifically a cylinder 3 misfire, accompanied by illumination of the check engine light and white smoke emitted from the exhaust. The vehicle was evaluated by an authorized Jeep dealership, which confirmed the cylinder misfire through diagnostic testing. At that time, per the diagnosis, coil 3 and all spark plugs were exchanged. This did not ... Read more

Incident date: Mar 16, 2026

My vehicle has an open safety recall (NHTSA Recall 25V-766 / FCA campaign 78C) stating the engine may be contaminated with sand from the casting process, which can cause catastrophic engine failure, fire, or sudden loss of propulsion. The recall has been active since November 2025 and the manufacturer states parts are unavailable, so the defect cannot currently be repaired.

Incident date: Nov 1, 2025

I am writing to outline my urgent concerns regarding the 78C recall affecting the 2023–2025 Jeep Grand Cherokee 4xe and 2024–2025 Wrangler 4xe SUVs. This recall was initiated due to a manufacturing defect where casting sand remains in the 2.0L engine, presenting a risk of catastrophic engine failure, sudden power loss, or fire. The potential for engine fire or unexpected power loss represents... Read more