Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 124,652 complaints for JEEP

Incident date: Apr 6, 2026

The contact owns a 2021 Ford F-150. The contact stated that while driving at 70 MPH, the contact noticed an unusual grinding sound. The vehicle was driven to the shoulder of the road. The contact noticed a lot of unusual clicking or rattling sounds. In addition, several unknown warning lights were illuminated. The contact stated that upon exiting the vehicle, the contact noticed a fire underneath ... Read more

Fire

Incident date: Oct 26, 2024

The contact owns a 2022 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while the vehicle was idling at a stoplig... Read more

Incident date: Oct 1, 2024

I brought my 2019 Honda Accord to dealer for safety recall for something with the fuel system. Since then, I've been having car problems with acceleration, car jerking, and numerous dash lights coming on along with the check engine light. Had a few incidents where my vehicle was not functioning properly and would break down. Had my vehicle towed once since getting my vehicle back from dealer due ... Read more

Incident date: Oct 1, 2024

Nothing has happened yet. However, after only 308 miles… my 2026 Denali is knocking and ticking very loud. Why? How is this possible? We’ve only had it 2 weeks! I have only driven it 5-6 times in the past 14-15 days, too worried that this might happen. But I was reassured by the dealership it wouldn’t. But here I am now. I am so disappointed. Being a Disabled Vet I thought we could have some... Read more

Incident date: Oct 1, 2024

Incident date: Feb 23, 2026

Motor locked up on highway with heavy traffic trying to exit highway

Incident date: Feb 23, 2026

The panoramic sunroof, shade, plastic brackets become brittle annd fail very fast and becomes hanging down while you are driving and blocks your complete vision very dangerous . It is not safe at all. It totally blocks your vision.

Incident date: Feb 23, 2026

Recall on the hydraulic control unit/anti-lock brake system A brake light incorrectly resulting other drivers not receiving proper indication to stop or slow down which can cause a vehicle crash without prior warning. Call my local dealership and MOPAR and informed me that they still do not have the part to fix this recall. It has been more an an year and half without resolution. They have not i... Read more

Incident date: Apr 2, 2026

On April 2nd I took my vehicle into the dealer for recall servicing. After leaving the dealer I had my vehicle inspected the next day by a third party repair shop and my brake caliper was missing the main bolt that connects to the brake pad. Brake pads were also less than 5% wear remaining. Myself and others were put in serious danger if my brakes had failed due to this serious oversight and disre... Read more

Incident date: Apr 2, 2026

While operating the vehicle normally on the highway going 70mph, there were not other cars nearby, the sunroof simply exploded.

Incident date: Apr 2, 2026

Vehicle experienced misfires, triggering many different warning systems on the dash. It took several trips to the mechanics to diagnose, but the cause was eventually determined to be a broken head gasket and turbocharger. The issue began sometime between the 90 and 100k mark. Diagnostic codes were not of any assistance when trying to find the source issue. Vehicle is available for inspection upon ... Read more

Incident date: Apr 5, 2026

On and off system notification of "Passenger Restraint System Malfunction" with and without a passenger in the seat. Also, the Airbag off/disabled light on the instrument cluster illuminated. Can't seem to declare if it is an electrical shortage, seatbelt buckle related or passenger pressure sensor sensor in the seat. Find this to be a major safety concern should there be an accident, and unsure w... Read more

Incident date: Apr 5, 2026

I was driving and the engine light started flashing, the car started to hesitate and would not go over 20 mph. I took it to the Honda dealership in Frisco, TX and they diagnosed the issue using Boroscope and recommended Head Gasket replacement with spark plugs due to plugs being fouled from coolant leaking into combustion chamber.

Incident date: Apr 5, 2026

While driving in slow, heavy highway traffic, the vehicle suffered a structural failure of the rear crossmember / rear subframe due to severe rust. This is a safety-critical structural component and part of the rear suspension mounting system. When braking, the vehicle swerved hard to the right and crossed into the shoulder. Fortunately, the vehicle was already in the right lane, which likely prev... Read more

Incident date: Nov 15, 2025

While driving on the highway, the vehicle unexpectedly entered “limp mode”. Approximately 10 seconds before the vehicle reduced power, a warning message appeared indicating the vehicle was about to shut down. This created a dangerous situation because we were traveling in the middle lane of a highway with vehicles moving at significantly higher speeds on both sides. We were able to carefully ... Read more

Incident date: Nov 15, 2025

A couple of times on as well as off pavement when traveling on a decline I depress the brake pedal and it only very softly applied the brakes. I have to press very hard to come to a stop. Much harder than normal. Once (off pavement) they did not work until the third time I pressed them. The pedal just went to the bottom. Normally the steep decline seems to be associated to the issue.

Incident date: Nov 15, 2025

Dear National Highway Traffic Safety Administration (NHTSA), I am submitting a formal safety complaint regarding my 2022 Nissan Leaf due to repeated and sudden battery failure that has created unsafe driving conditions. Over the past several months, my vehicle has experienced severe and unpredictable battery drain. Even after a full charge (approximately 100 miles indicated), the battery rapidly... Read more

Incident date: Mar 7, 2026

My 2023 Tesla Model X Plaid's falcon wing doors have had a persistent rattling/squeaking defect since August 2023 that has not been resolved after 9+ repair visits to Tesla service centers. More critically, in November 2025 (Invoice #3000S0014846906), the left falcon door's ultrasonic sensor failed to detect an adjacent vehicle's side mirrors, causing the falcon door to strike and scratch the othe... Read more

Incident date: Mar 30, 2026

My vehicle has had emissions vehicle since before I owned it up to now. The catalytic converter has been replaced 4 times which is unheard of. Its presently giving the same codes/issues. The last catalytic converter replacement was November of 2024. It has to be a computer programming issue as my mechanic express. Im asking that this be looked into by Ford. I've owned 1973 Ford Pinto as a teenag... Read more

Incident date: Mar 30, 2026

Recall issued on September of 2025 citing second row seat belt malfunctions. Attempted to have repaired twice now but Hyundai repair shop states the part is on national back order and therefore unable to have recall remedied.

Incident date: Mar 23, 2026

The LED DRLs failed in the first 28000 miles leaving no DRLs. Researching this issues shows it it a known defect but not considered a safety issue. I disagree as visibility is greatly diminished without the lights. Numerous online complaints and LRJ reuses to compensate owners out of warranty.

Incident date: Mar 1, 2026

Fifth wheel was purchased with a tire monitoring system included. It has not worked since we purchased it 8-19-2024. We have taken it twice to the dealer, Blue Compass and it still doesn't work. I am told the problem is they put the wrong sensors in the tires. Lippert and Grand Design are fighting about who's fault it is all while it still doesn't work. Not having the tire sensor/monitoring system... Read more

Incident date: Feb 1, 2026

Rotted and rusted out trailing arms

Incident date: Feb 1, 2026

McCredy Motors replaced the engine due to a recallin 6/2025. Husband was driving from our home [XXX] to town and we had made it to [XXX] . Husband stated there was no warning, no engine light, no oil lights, no indication of over heating. Just a loud clunking all of a sudden, nocking, grinding and crackling. Husband immediately pulled over left the truck over night at the Greene town barn and we ... Read more

Incident date: Oct 16, 2025

Extensive embrittlement, cracking, and partial collapse of the plastic dash into the space underneath the dash. This cracking extends to to the boundry for the passenger side airbag cover potentially creating a dangerous situation(flying debris) during airbag deployment.

Incident date: Oct 16, 2025

Without warning my Tahoe would no start 60 miles from home due to a faulty fuel pump module. I was stranded and the vehicle needed to be towed to a GM dealership for repairs. Many 2021 Chevrolet Tahoes have been recalled for this problem and I believe my vehicle should be included in the recall and $787.50 should be reimbursed by including my vehicle (573 Safety Recall Report 21v-739. September ... Read more

Incident date: Apr 1, 2026

Steering sticks in one direction doesn’t recenter by itself stiff while driving even city or freeway

Incident date: Mar 8, 2026

coolant intrusion requiring short block engine replacement MIL came on approximately 3 weeks ago and Ford no longer covers this repair for a known defect

Incident date: Mar 17, 2026

All my warning lights are on. Drives fine but I can’t use cruise control or any safety features. Replaced the module but they said I need it synced with my vin???

Incident date: Apr 3, 2026

The contact owns a 2012 Ford Fusion. The contact stated that while operating the vehicle, the power steering malfunctioned, and the steering wheel was extremely difficult to turn in either direction. The vehicle was driven to the local dealer, and the power steering control module was updated under NHTSA Campaign Number: 15V340000 (STEERING); but the failure was not corrected. The manufacturer was... Read more

Incident date: Mar 27, 2026

The contact owns a 2021 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle shut off and lost electrical power. There was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the high voltage battery had failed and needed to be replaced. The dealer informed the contact that the recall repair for NHTSA Camp... Read more

Incident date: Mar 27, 2026

Car stops accelerating and shifts into neutral without warning I nearly got hit from behind. I have consulted several other Mercedes vehicle owners and all had the same issue. Two of the other owners stated that this happened on the interstate and was very lucky they were not involved in a collision. Both vehicles were GLC 300. Mercedes does not seem to have an answer to the issue and all previou... Read more

Incident date: Mar 27, 2026

On April 23, 2025, at approximately 8:15 PM, I activated Tesla's Smart Summon feature to retrieve my vehicle from a parking spot. While operating autonomously under Smart Summon, the vehicle failed to detect a pole in the parking area and drove into it, causing approximately $11,000 in damage to the vehicle. I was not inside or manually controlling the vehicle at the time. The vehicle's autonomous... Read more

Crash

Incident date: Mar 9, 2026

The contact owns a 2024 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 26V080000 (Engine). The contact stated that while attempting to start the vehicle on two occasions, the vehicle failed to start immediately. During the first failure to start, the vehicle started after several minutes with the transmission, check engine, and front radar obstruction warning lights illu... Read more

Incident date: Mar 9, 2026

Incident date: Jan 1, 2026

I contacted the local ford dealer, Seekins in Fairbanks Alaska. The dealership wanted to make an appointment to address the recalls next DECEMBER -- this April 2026. What's the point of a safety recall if they won't timely address them?

Incident date: Mar 10, 2026

The vehicle onboard screen is very slow to connect to our Android phones. This has been an issue from the very beginning. A drivetrain fault message appeared on 04/01 (NOT a joke!!) and the car was not responsive to going in reverse gear. The transmission stopped responding and we were barely able to make it to the dealership. The car wouldn't go past 40mph. We've had the car since mid-December an... Read more

Incident date: Mar 10, 2026

The contact owns a 2018 Jeep Cherokee. The contact stated that the 4WD warning light was illuminated. There was an abnormal clunking sound coming from the vehicle while driving approximately 55-60 MPH and shifting gears. Upon research, the contact associated the failure with NHTSA Campaign Number: 25V011000 (Power Train). The vehicle was taken to the local dealer, who confirmed that the VIN was no... Read more

Incident date: Mar 10, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? Passenger and driver seat caught on fire spontaneously, engine or battery has also been dying/ malfunctioning, touch screen also has issues. Yes available for inspection. How was your safety or the safety of others put at risk? Almost burned by seat of if I didn’t smell a burning smell. Has the ... Read more

Fire

Incident date: Mar 29, 2026

Motor was replaced at 70000 miles it blew rear main on the technician. Now 30000 miles later saying it needs valve body its been in shop 5 weeks now and no ETA on parts. Also the onstar module went out or never worked after engine replaced. The truck has locked up 4 times before the engine was replaced once at 11000 miles. Had hard shifting issues from new dealership kept saying it just needed an ... Read more

Incident date: Feb 3, 2026

My 2023 Ford Explorer (VIN: [XXX] ) has a persistent front suspension clunk/rattle/knock when driving over small bumps or uneven pavement at low speeds (8–20 mph). The noise is repeatable and has progressively worsened. It matches the condition described in Ford Special Service Message SSM 52405, which identifies a manufacturing defect involving a loose internal pressure tube inside the front st... Read more

Incident date: Feb 3, 2026

The contact's wife owns a 2026 Honda CR-V. The contact stated that while driving at highway speeds, there was an abnormal sound of air coming from the window. The contact checked the windows to ensure that the windows were rolled up; however, the sound persisted. While at a stop, the contact stated that the panoramic sunroof shattered while depressing the accelerator pedal. The vehicle was taken t... Read more

Incident date: Feb 3, 2026

The contact owns a 2020 Hyundai Santa Fe. The contact stated that while driving approximately 60-75 MPH, the Automatic Emergency Braking system engaged erroneously, almost causing a crash. The contacted stated that the failure mostly occurred while driving at highway speeds with no other vehicle nearby. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacture... Read more

Incident date: Apr 2, 2026

I no longer have this vehicle, as I traded it in once I was able to lower some of my negative equity. During owning the 2020 Hyundai Elantra, a deer it the side of my vehicle and knocked me into the center of the road while I was driving. No airbags had come out, nor was any sensor activated. About 6-8 months later, I was driving down the same road and a deer had run across the road. The forward c... Read more

Crash

Incident date: Apr 1, 2026

Reduced Engine Power Light: The car limits acceleration, often accompanied by a check engine light. Stalling or Hesitation: Engine stalls or acts sluggish when accelerating, particularly in traffic. Limp Mode: The vehicle restricts speed, making it difficult to accelerate. The car stop working in the middle of the freeway and I was in the car with my child when it stop acceleration all gages in th... Read more

Incident date: Jan 10, 2025

The contact owns a 2024 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repair were unavailable. The dealer was contacted, and the contact was informed that parts were not yet available. The contact was informed that the seat belt parts had been out of stock for months. The contact ... Read more

Incident date: Jan 10, 2025

The vehicle is experiencing multiple system malfunctions involving the engine performance, fuel system, and electronic throttle control, including engine shaking while idling, activation of the check engine light, a “start/stop unavailable” message, limp mode (inability to switch between driving modes), and illumination of the electronic throttle control warning light. One dealership suggested... Read more

Incident date: Apr 2, 2026

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, causing the RPM to fluctuate. The contact received notification of NHTSA Campaign Number: 26V011000 (EQUIPMENT); however, the part to do the recall repair was not yet available. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not notif... Read more

Incident date: Apr 2, 2026

Failure of the electrical system beginning on January 10,2025 which continues to get worse even after multiple visits to the dealership for warranty the dealer continues to say they cannot reproduce the problems such as automatic wipers not working, functions of the system is erratic creating distracted driving, I am sending the video link to you, the dealership and the manufacturer . this is the ... Read more

Previous 1 2 3 4 5 ... 57 58 59 ... 2493 2494 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog