Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 124,652 complaints for JEEP

Incident date: Feb 27, 2026

On 04/16/2026, while driving, vehicle received and completed a software/firmware OTA update. A second update completion prompt was received while still in motion. Shortly after, while stopped at a traffic light, the auto-start/stop system re-engaged and the vehicle appeared to restart normally. Upon stopping to refuel, remote key fob auto-start failed to respond. Vehicle was started manually and ... Read more

Incident date: Apr 17, 2026

The contact owns a 2017 Ford Transit. The contact stated that while driving at 45 MPH, the check engine warning light illuminated. The contact stated that DTC: P2002 was displayed. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the diesel particulate filter needed to be replaced. The vehicle was not repaired. The contact related the failure ... Read more

Incident date: Apr 17, 2026

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the... Read more

Incident date: Mar 9, 2026

I am filing a complaint regarding a safety recall repair for my vehicle that is not being handled in a timely or reasonable manner by an authorized dealership Delray Hyundai 655 NE Sixth Ave, Delray Beach. Vehicle Information: 2021 Hyundai Elantra SE VIN: [XXX] Recall Information: NHTSA Recall #24V879000 Recall #271 – Backup Camera Inspection/Replacement This recall involves a failure of t... Read more

Incident date: Mar 9, 2026

Incident date: Apr 16, 2026

2 problems 1,Phantom braking when cruise control is activated. 2, There's no rear door mechanical release in the event of a electrical power failure in the event of R.T.A

Incident date: Apr 16, 2026

2 problems 1,Phantom braking when cruise control is activated. 2, There's no rear door mechanical release in the event of a electrical power failure in the event of R.T.A

Incident date: Apr 16, 2026

2 problems 1,Phantom braking when cruise control is activated. 2, There's no rear door mechanical release in the event of a electrical power failure in the event of R.T.A

Incident date: Apr 16, 2026

PER DIAGNOSTICS, PTU HAS BEEN COMPROMISED. I was driving on the highway and the car started to shake and make a loud, grinding noise and seemed to be stuck in gear. When I stopped it wouldn't go into park or go into drive.

Incident date: Apr 15, 2026

Fuel pump issue, hard to start and low accelerate

Incident date: Apr 14, 2026

The dash cluster don't work cant see your rpms,speed,the fuel gauge gos up and down can't see milage or trip meter if you hit the dash it will work but go out going down the road and I researched it and its a common issue and I cant aford a new dash cluster I got a speeding ticket yesterday because I couldn't see my speed and there was no one in front of me to go off of i was going 15 over

Incident date: Dec 1, 2025

The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that while the vehicle was parked and started, the message "Service Trailer Brake System" was displayed on the instrument panel. The vehicle was drivable even though the message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 139,000.

Incident date: Mar 11, 2026

My [XXX] old was sitting in the middle right captain chair in her carseat. My [XXX] daughter was in the third row. My [XXX] daughter accidentally hit the power seat tilt button making the seat my [XXX] old was sitting in push up against the back of the front right passenger seat, crushing my [XXX] olds feet, where she suffered a broken foot where the toes meet the rest of the foot. We had t... Read more

1 injured

Incident date: Dec 1, 2025

On April 1, 2026, while pulling into a parking space at our church, I was applying the brake when the vehicle suddenly and forcefully surged forward without warning. The unintended acceleration was intense and unexpected, occurring despite continuous braking input. This resulted in the vehicle striking the building and causing significant damage to both the vehicle and the structure. This incid... Read more

Crash

Incident date: Dec 1, 2025

Jeep just quit while driving. Towed to dealership….dealership told us it was the TIPM and they couldn’t get another one for at least a year. No other options given. Had to tow the vehicle to my house from there!!!!! This is a known problem/recall for my Jeep her but for some reason my VIN number is not part of the recall…even tho it is obviously the same exact issue of your recall!!!!

Incident date: Apr 1, 2026

The foam in the head ready broke

Incident date: Apr 14, 2026

The check engine light came on at 101000 miles. I took it to the shop and the mechanic said there was no oil on the dipstick and he put in oil and said we need a new engine because it is knocking. We have noticed the vehicle has a rough idle now.

Incident date: Jan 28, 2025

The affected component appears to be the rear seat / seat track recall system. I took my Toyota vehicle to the dealership / repair center in approximately October 2025 for recall-related repair, and the vehicle was then kept there for months. During that time, I was deprived of the use of the vehicle while continuing to make lease payments. I repeatedly contacted the repair center for updates but ... Read more

Incident date: Mar 13, 2026

The contact's husband owns a 2019 Dodge Grand Caravan. The contact stated that while her husband was driving at 20 MPH, the front, passenger side headrest deployed without warning. The contact, who was an occupant in the front, passenger seat, was hit in the neck by the headrest. The force of the deployment propelled the contact forward as she was secured by her seatbelt. The contact suffered pain... Read more

1 injured

Incident date: Mar 29, 2026

The contact owns a 2019 Ford Mustang. The contact stated that it was difficult to start the vehicle. While driving at 30 MPH, there was a significant amount of white smoke coming out of the exhaust pipes, reducing the visibility of the rear of the vehicle. The contact was able to pull over to the side of the road. The vehicle was towed to the dealer, where it was diagnosed, and it was determined t... Read more

Incident date: Jul 15, 2025

Car has been in and out of various VW dealers since purchase at the end of August 2023. Car was purchased new. Immediately began receiving emergency “stop driving vehicle” messages on driver display. VW on call service advised if the car drives, I can operate it and no further action is necessary. Various Electical errors including charge 12V battery, infotainment screen going black or res... Read more

Incident date: Apr 9, 2026

ABS (Anti-lock Braking System) Control Module failed nine months ago. Without working ABS Control Module the braking system and traction control system do not function which is a huge safety concern. New ABS Control Modules have been out of stock at all Jeep Dealers across the country! Thousands of Jeep Wrangjer owners are waiting for new ABS Control Modules and until Chrysler corporation pr... Read more

Incident date: Apr 9, 2026

Around Feb 15, 2026, at ~85,000 miles, the oil pressure warning light began illuminating at idle and extinguishing above idle speed. The vehicle had also been experiencing intermittent hard starts and occasional shuddering at idle — symptoms too subtle for a typical owner to connect to imminent engine failure. An independent mechanic performed a manual oil pressure test: 4 PSI (Hyundai minimum s... Read more

Incident date: Mar 20, 2026

From purchase date -25,000 miles- vehicle had clunk every few minutes when driving. progressed to high RPM and shuddering. Transmission/Power drive

Incident date: Mar 25, 2026

The car hit the brakes automatically at 70MPH when passing on the left. There was absolutely nothing in front of the car that should have triggered the CMBS.

Incident date: Mar 25, 2026

The car hit the brakes automatically at 70MPH when passing on the left. There was absolutely nothing in front of the car that should have triggered the CMBS.

Incident date: Apr 15, 2026

On or about March 14, 2026 vehicle in question stopped working, losing all power and gave a message that the vehicle was over heating and to turn off immediately. A large amount of steam emitted through the coolant reservoir that was a mixture of oil and coolant. Vehicle was towed to a manufacturer service location. The oil/coolant system ruptured damaging the radiator, thermostat, hoses and rela... Read more

Incident date: Apr 15, 2026

EVERY TIME THE VEHICLE BEGINS MOVING FROM STATIONARY POSITION(BOTH IN FORWARD AND REVERSE GEARS) A LOUD CLUNKING SOUND IS HEAR ORIGINATING FROM THE REAR AXLE/REAR DIFFERENTIAL MOUNTING BOLT. I HAVE SEEN IT MY SELF WHEN LOOKING UNDER THE VEHICLE . AND I'M CONCERNED ABOUT SAFETY WHEN DRIVING IT LIKE THIS.

Incident date: Apr 15, 2026

Hi my vehicle was stolen and the police found the vehicle. The car was damaged part of the damages was a broken ignition. I am unable to fix the damages until I get paid from the kia classaction lawsuit. The car still starts and stays running. I have the key for the car but I have been starting the car was butter knife bc it's easier then the key. I made an appointment to have the oil piston ring ... Read more

Incident date: Apr 9, 2026

My **2019 Ford Edge** experienced a **transmission / powertrain failure at under 60,000 miles**. Before the failure, the vehicle began **shuddering during acceleration, slipping between gears, shifting harshly, and bucking / jerking at low speeds**, especially in stop-and-go traffic and when accelerating from a stop. The transmission would often **hesitate before engaging a gear and then suddenly... Read more

Incident date: Apr 9, 2026

I am filing a complaint regarding a safety recall (NHTSA Recall 25V099) on my 2021 Kia Soul that was marked as completed, but the defect was not properly repaired. On 3/17/26, I took my vehicle to a Kia dealership to have the recall addressed. The dealership performed only a software update and diagnostic testing and marked the recall as complete. No engine repair or replacement was performed. Wit... Read more

Incident date: Apr 14, 2026

I am reporting a safety issue with my 2018 Alfa Romeo Stelvio (VIN: [XXX] ). The vehicle has experienced repeated failures of critical lighting systems, including the headlights, brake lights, and turn signals, which have stopped working while driving. The issue began around 42,000 miles and occurred while the vehicle was covered under a Mopar Maximum Care warranty. There have been four repair at... Read more

Incident date: Mar 13, 2026

The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer w... Read more

Incident date: Mar 13, 2026

I was not made aware of the recall on the rubber oil cooler hoses. The rubber hoses malfunctioned and all the oil leaked out on 4/13/2026. I paid to have fixed. Lexus kept the hoses. This could have ruined my engine, caused an explosion or fire. When the warning light came on I stopped driving. Lexus would not discuss the issue. I am concerned I was never made aware of this issue. I bought the v... Read more

Incident date: Mar 13, 2026

The left mirror is a blind site when making a left turn at stop signs. The front hood is too high. In a parking lot you can't see the curbs. Toyota said jack up the seat. That does not help. kids can't be seen in front of the car. This is a safety issue. The number of selections to set the car for driving don't work for older people. The gas and break petal don't work for disabled people.

Incident date: Jan 11, 2025

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact s... Read more

Incident date: Jan 11, 2025

While merging on to highway vehicle made loud clunk, transmission slipped and vehicle went into fail safe mode(limp mode). Vehicle would not accelerate when pushing on gas pedal for 8 seconds. Tractor trailer truck behind us slammed on its brakes as well as 3 other vehicles due to tractor trailer truck swerving in lanes to stop. Was almost rear ended by tractor trailer truck. Vehicle has TSB’s o... Read more

Incident date: Apr 15, 2026

Due to lack of maintenance complete corrosion and rust have eaten through the entire body frame, undercarriage etc. This vehicle was sold to us at State line Auto LLC in Fulton Kentucky, without any disclosure of it being unsafe to drive in fact the rust spots underneath the vehicle have been covered and hidden by spray painting diligently, unfortunately the disguise of the rust with a black pain... Read more

Incident date: Apr 14, 2026

Odometer Fraud. The contact purchased a 2015 Jeep Patriot. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 84,959. It was later discovered, upon checking a Carfax Report, that the mileage was 180,960.

Incident date: Apr 7, 2026

2008 Audi A5 3.2L S-Line Coupe experiencing severe water intrusion into trunk compartment causing progressive failure of multiple electronic modules. Water enters through a known design defect in the trunk seal and drainage pathway, pooling in the spare tire well where critical electronic control modules are mounted. Affected systems: (1) Complete audio and entertainment system failure due to ampl... Read more

Incident date: Apr 14, 2026

The rear racetrack light on the lift gate, right side leaks when it rains, car wash, snow and has shorted out part of the light strip.

Incident date: Jan 29, 2026

Vehicle stopped AC and DC charging. This could get anybody stranded. Seems to be a wide spread issues online. PCS2

Incident date: Jan 29, 2026

Vehicle stopped AC and DC charging. This could get anybody stranded. Seems to be a wide spread issues online. PCS2

Incident date: Mar 23, 2026

Backup camera has been recalled several months ago but no remedy has been made yet. I’ve also noticed when I turn on the wipers my screens including the dash and entertainment go dark and barely visible.

Incident date: Mar 23, 2026

On Apil 6 about 6:15 am I was on my way to work. And I start smelling what appears to be a gas smell and I wasn’t quite sure what was coming from so I cracked the window a little bit and said that I would try to check it when I got to work seeing that I was only roughly about 10 minutes away from work and out the corner of my right eye I noticed a flicker of light and it appeared to be flames co... Read more

Fire

Incident date: Apr 10, 2026

Hello- I am writing in regards to my 2019 Honda Accord Sport. All the lights on the dashboard randomly comes on . I’ve had the car checked out at the dealership and they don’t seem to know why the light is on besides maybe the computer needs to be reset . There are hundreds of other Honda owners with the same issue. I would like to know what is Honda’s resolution to this issue that’s lot o... Read more

Incident date: Apr 10, 2026

Incident date: Jul 16, 2025

When you put the vehicle in park, it does not register on the dash that the vehicle is in park so therefore you cannot turn the vehicle off. I’ve read this as well known in the 2021 trailblazers

Incident date: Apr 14, 2026

I was turning into a residenr parking lot and the engine stopped running as I was turning. Fortunately no car was oncming and there was no accident in my case. Could not get my vehicle started. It had to be towed to the local Jeep dealer where they determined the fuel pump failed with just 61k mileage. I was told that the recall was for just vehicles using E85 fuel . But have discussed with othe... Read more

Previous 1 2 3 4 5 ... 53 54 55 ... 2493 2494 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog