Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 124,652 complaints for JEEP
Incident date: Apr 29, 2026
The contact owns a 2022 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the vehicle drove over a pothole, and the vehicle went into the death wobble. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer where it was diagnosed and determined that the steering damper needed to be replaced. The vehicle was ... Read more
Incident date: Feb 3, 2026
Jeep ABS system failed. Known widespread issue. Replacement module is on back order after multiple revisions. Failed module disables the traction control with a warning on dash. Warnings also include Brake light and ABS light. With traction control disabled I have had the vehicle spin out of control in wet situation. Once it has caused me to lose control and end up off the road. Vehicle was at d... Read more
Incident date: Feb 3, 2026
Jeep ABS system failed. Known widespread issue. Replacement module is on back order after multiple revisions. Failed module disables the traction control with a warning on dash. Warnings also include Brake light and ABS light. With traction control disabled I have had the vehicle spin out of control in wet situation. Once it has caused me to lose control and end up off the road. Vehicle was at d... Read more
Incident date: Apr 28, 2026
I am driving the vehicle and suddenly the information center and entertainment center will suddenly go black without warning. This will stay black for approximately 10 seconds. Followed by 2 chimes. A series of 4 lights on the drivers side front dash will come on. I believe this is related to the forward collision system(the lights that come on). The entertainment and information center then come ... Read more
Incident date: Apr 28, 2026
I am driving the vehicle and suddenly the information center and entertainment center will suddenly go black without warning. This will stay black for approximately 10 seconds. Followed by 2 chimes. A series of 4 lights on the drivers side front dash will come on. I believe this is related to the forward collision system(the lights that come on). The entertainment and information center then come ... Read more
JEEP
GRAND WAGONEER
(2024) - VISIBILITY/WIPER
Apr 29, 2026
Incident date: Apr 1, 2024
Subject: Request for Buyback or Trade Assistance – 2020 Ford Escape SE To Whom It May Concern, I am writing regarding my 2020 Ford Escape equipped with the 1.5L engine, which is currently subject to multiple open safety recalls. Of particular concern is the active fuel injector recall involving a risk of engine compartment fire. I understand that the current remedy does not fully address the ... Read more
JEEP
GRAND CHEROKEE
(2019) - UNKNOWN OR OTHER
Apr 29, 2026
Incident date: Apr 16, 2026
When acceleration hot air blows through dashboard fogging front driver windows. Weather strips in doors are coming apart.
Incident date: Apr 17, 2026
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware ... Read more
Incident date: Apr 17, 2026
My OBD port cannot be read. It will not communicate, or I cannot communicate with the vehicle using any OBD reading software. Myself or my mechanic. This is a major safety concern due to several reasons. Most importantly, I'm being told that it can affect, or it's probably caused by, electrical problems that are well known on this particular model and year for this maker. Something's wrong with it... Read more
Incident date: Apr 20, 2026
While driving, the steering begins to bind and resist when turning, especially to the left. The wheel will “catch” and then suddenly release, causing a jerking motion and loss of smooth steering control. This creates a serious safety concern because the steering does not respond consistently. During the same event, the air suspension system lowered the vehicle into a safety mode without drive... Read more
JEEP
GRAND CHEROKEE L
(2022) - SERVICE BRAKES, HYDRAULIC
Apr 28, 2026
Incident date: Sep 19, 2025
The contact owns a 2022 Ford Bronco. The contact stated that while driving approximately 60 MPH, the accelerator pedal was depressed and the brakes unintendedly engaged. The contact stated that the brakes were intermittently engaged even though the brake pedal was not depressed. The message "Check Braking System" was displayed on the instrument panel. The failure had occurred several times. The co... Read more
JEEP
GRAND CHEROKEE L
(2022) - STRUCTURE:BODY
Apr 28, 2026
Incident date: Sep 19, 2025
NCDS/CDSP Statement of Claim Case Reference (Honda): XXX Vehicle: 2026 Honda HR-V | VIN: [XXX] Mileage: 1,227 Description of Dispute: I am seeking reimbursement of $1,200 for the repair of a manufacturing defect. On [Date], only six weeks after delivery, the rear spoiler with light assembly (Part# 74950-3W0-A11) detached and flew off the vehicle during normal driving. Evidence of Manufacturer ... Read more
Incident date: Apr 28, 2026
UNKNOWN -- I was turning 90 deg from the street into my 30' driveway, going very slow as usual with foot on brake pedal to slow further before entering the garage (the door had just finished lifting). But as I was straightening the steering coming out of turn, the car suddenly accelerated, brakes and steering both were unresponsive and the car smashed into the garage. Slowed further by the impact,... Read more
Crash
JEEP
GRAND CHEROKEE L
(2022) - POWER TRAIN
Apr 28, 2026
Incident date: Jan 26, 2026
Nov 06,2025 Manufacturer Recall Number25TB14 NHTSA Recall Number25V767 Recall StatusRecall Incomplete, remedy not yet available vehicle is stalling sometimes, not shifting right and losing power more importantly from time to time
JEEP
GRAND CHEROKEE L
(2022) - UNKNOWN OR OTHER
Apr 28, 2026
Incident date: Jan 26, 2026
Recall on exterior a-Pillar trim. Been to dealer Star Ford, Glendale, CA multiple times they are claiming Ford has not sent any parts to them. Almost seven months has passed, no parts from recall notice. What's going on? NHTSA Recall 24V031 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
JEEP
GRAND CHEROKEE L
(2022) - BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Apr 28, 2026
Incident date: Jan 26, 2026
recall has not been completed a year later
Incident date: Mar 2, 2026
The contact owns a 2024 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image failed to function properly. The failure was intermittent. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted.... Read more
Incident date: Mar 2, 2026
So my car is about to be out of warranty and I have called and made two appointments to get my recall taken care of as it is a safety risk for me and my kids. They canceled the first one with no communication and the second appointment they called and said they can’t get the part in so I have to call them in 2 weeks to check. After two weeks I believed my car will be over the 60k mark putting me... Read more
Incident date: Dec 31, 1969
While driving, often at highway speeds, all of the lights on the shifter will light up and the dash will display "Service Transmission." I took it to the dealer several times and their response has been that it is a software issue that they do not have a fix for and that I should stop the car, turn the engine off, open and close the door and then restart the car. This does temporarily reset the di... Read more
Incident date: Dec 31, 1969
While driving, often at highway speeds, all of the lights on the shifter will light up and the dash will display "Service Transmission." I took it to the dealer several times and their response has been that it is a software issue that they do not have a fix for and that I should stop the car, turn the engine off, open and close the door and then restart the car. This does temporarily reset the di... Read more
Incident date: Apr 28, 2026
During the last service at the dealership. While they are replacing the battery, they found a melted bolt on the auxiliary battery that causes a loose cable connection and informed me that its a fire hazard. The car has 85k at the moment and all services were done at the dealership. No incident or any repairs. This is not a wear and tear. How can a bolt just melt. It might even melted a while ago ... Read more
Incident date: Apr 28, 2026
Transmission has had a failure to shift problem on several occasions resulting in deceleration and a decreased ability to accelerate. This has occurred on most occasions at highway speeds while passing a vehicle causing a very unsafe condition. Dealer has evaluated and determined the transmission valve body is defective and needs replaced. Upon researching the problem, many similar GM vehicles are... Read more
JEEP
GRAND CHEROKEE
(2024) - UNKNOWN OR OTHER
Apr 28, 2026
Incident date: Apr 9, 2026
MY TRANSMISSION IS DOWNSHIFTING WHILE EXCELERATING BUT IS NOT SHOWING UP ON A RECALL LIST
JEEP
GRAND CHEROKEE
(2014) - ENGINE
Apr 28, 2026
Incident date: Apr 28, 2026
The vehicle suffered a recurring mechanical failure of the fuel injectors and a flooded EVAP charcoal canister, causing the engine to run lean (Fault P2177) and lose power. This defect creates an unreasonable safety risk as it can cause the engine to stall or lose motive power unexpectedly at highway speeds. Furthermore, the fuel system defect led to a flooded EVAP system, which poses a potential... Read more
JEEP
GRAND CHEROKEE
(2023) - STEERING
Apr 27, 2026
Incident date: Mar 10, 2026
When driving the vehicle on the highway the vehicles steering wheel started shaking lightly and then all of a sudden the steering got hard and locked up the power steering and it also put a message on the stereo display saying “power steering”. I was able to pull aside of the highway and turn the car off and then back on. That seemed to reset it but the steering wheel kept shaking on its own. ... Read more
JEEP
GRAND CHEROKEE
(2023) - ELECTRICAL SYSTEM
Apr 27, 2026
Incident date: Mar 10, 2026
When driving the vehicle on the highway the vehicles steering wheel started shaking lightly and then all of a sudden the steering got hard and locked up the power steering and it also put a message on the stereo display saying “power steering”. I was able to pull aside of the highway and turn the car off and then back on. That seemed to reset it but the steering wheel kept shaking on its own. ... Read more
JEEP
GRAND CHEROKEE
(2019) - ENGINE
Apr 27, 2026
Incident date: Apr 26, 2026
While driving on I-84 between [XXX] and [XXX] , the vehicle experienced a sudden and complete engine failure with no prior warning. The engine seized, resulting in an immediate loss of power while traveling at highway speed, creating a dangerous situation in active traffic. The driver was fortunate to safely pull the vehicle onto an exit ramp. State police arrived and positioned their vehicle be... Read more
Incident date: Jan 6, 2025
Standard opening of sunroof, the a part of the wind deflector snapped, without any abnormal incident or misuse. This caused the glass to be misaligned and other damage to the sunroof track. Estimated cost $6000. No warning and no prior damage for causation.
Incident date: Feb 13, 2026
The vehicle was purchased on 04/07 and represented with a mileage of 167,334 at the time of sale. No issues with the odometer or mileage accuracy were disclosed prior to purchase. On 04/08, the vehicle was taken to Walmart Auto Care Center for routine service, where it was identified and documented that the odometer/instrument cluster is not functioning and does not display or track mileage. Beca... Read more
Incident date: Apr 18, 2026
A very bad ticking noise from the engine. Since I purchased this vehicle, all maintenance and any recall repairs have been completed by the dealership. I first thought that when the oil was changed they did not change the oil filter. Then after a diagnosis of possible lifters in the engine, I did a little research and it appears that Chevy knew this problem existed in 2016 and continued to allow t... Read more
JEEP
GRAND CHEROKEE
(2016) - ENGINE AND ENGINE COOLING
Apr 27, 2026
Incident date: Mar 20, 2026
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving 55 MPH, there was an abnormal sound coming from the engine compartment. The vehicle lost automotive power with the check engine warning light illuminated. The contact stated that there was bluish-gray smoke coming from the rear of the vehicle. After releasing the accelerator pedal, the vehicle stalled. The cont... Read more
JEEP
GRAND CHEROKEE
(2016) - ENGINE
Apr 27, 2026
Incident date: Mar 20, 2026
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving 55 MPH, there was an abnormal sound coming from the engine compartment. The vehicle lost automotive power with the check engine warning light illuminated. The contact stated that there was bluish-gray smoke coming from the rear of the vehicle. After releasing the accelerator pedal, the vehicle stalled. The cont... Read more
Incident date: Apr 4, 2026
Our Odyssey is equipped with idle stop. Sometimes when idle stop engages, the engine won't start again afterwards. We need to turn the car off completely, and then try again. Usually it turns on after doing so. We try to always turn off the idle stop when we start up the vehicle, but sometimes forget. This hasn't led to an accident yet, but has led to some angry vehicles when we can't move when a ... Read more
JEEP
GRAND CHEROKEE
(2025) - STEERING
Apr 27, 2026
Incident date: Apr 17, 2026
This involves a rental from AVIS at Orlando International Airport that I picked up on the 24th of March. I drove up to Palm Coast, as that journey progressed I began to notice that turning the steering wheel, either right or left the beginning of that motion had no effect on the direction of the car, which meant you had to turn the wheel further than you would normally that gave the driver a lack ... Read more
JEEP
GRAND CHEROKEE
(2025) - FUEL/PROPULSION SYSTEM
Apr 27, 2026
Incident date: Apr 17, 2026
Car engine caught fire. Allstate notified pictures provided below.
Fire
JEEP
GRAND CHEROKEE
(2025) - ENGINE
Apr 27, 2026
Incident date: Apr 17, 2026
Car engine caught fire. Allstate notified pictures provided below.
Fire
Incident date: Apr 27, 2026
I own a 2019 Honda Odyssey Elite with 39,000 miles on it. In January 2026, suddenly I had multiple warning lights on in my minivan related to an ADAS system failure. I replaced the car battery and later determined that the ADAS camera had failed in the car. In reading online, this is a very common issue with Hondas as the cameras are known to overheat and require replacement. Warning lights: ... Read more
Incident date: Apr 5, 2026
The contact owns a 2022 Honda CR-V. The contact stated that on several occasions while driving at various speeds and attempting to steer the vehicle, there was an abnormal sound coming from the steering column. Additionally, while driving, added effort was needed to steer the vehicle. The vehicle was taken to a dealer, where it was diagnosed, and determined that the steering rack needed to be repl... Read more
JEEP
GRAND CHEROKEE 4XE
(2024) - POWER TRAIN
Apr 27, 2026
Incident date: Dec 27, 2025
The notice for the Transmission Shift Cable Failure was issued on Oct 09, 2025. This seems to be a high risk that could cause a crash unexpectedly. I would like to issue a complaint per the recall: If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: [XXX] or TTY: [XXX] or file an online... Read more
Incident date: Feb 20, 2026
### Summary: Sudden Unintended Acceleration (SUA) from a stationary position. ### Vehicle Configuration: 2023 Tesla Model Y Long Range AWD. Battery Type: NMC. ### Incident Details: On April 19, 2026, at approximately 10:00 a.m., the vehicle was stationary on a flat surface at 6722 Vista Del Mar Ave, San Diego. I was in the driver's seat with the vehicle "On" but stopped, conversing with two w... Read more
Incident date: Feb 20, 2026
On April 20th, 2025 while accelerating from a stop light, my vehicle (2021 GMC Yukon Denali XL, 6.2L V8) started making a ticking noise and the service engine light started flashing. I was within a few minutes of my house and limped my vehicle home. The next morning, I started it and it exhibited the same symptoms. I called my local GMC Dealer, Wright Buick GMC, and was advised to have the vehicl... Read more
Incident date: Nov 11, 2025
I was only allowed 3 components to choose from, but I want to make certain that Im including the these additional components that has been failing:Forward Collision Warning, Engine,Fuel/Propulsion System,Engine,Lane assistance/ Departure, and Lighting. There could be more to include but heres the dangerous issue I encounter everyday I utilize my vehicle,that has yet to be fixed nor addressed appro... Read more
Incident date: Nov 11, 2025
I was only allowed 3 components to choose from, but I want to make certain that Im including the these additional components that has been failing:Forward Collision Warning, Engine,Fuel/Propulsion System,Engine,Lane assistance/ Departure, and Lighting. There could be more to include but heres the dangerous issue I encounter everyday I utilize my vehicle,that has yet to be fixed nor addressed appro... Read more
Incident date: Nov 11, 2025
On April 22rd after leaving work and accelerating to pass a vehicle upon lifting my foot from the throttle the vehicle continued to accelerated, turbos engaged and braking caused a service electronic throttle control system message on the dash. After stopping at a red light once the light turned green the vehicle accelerated on its own with no driver input and continued to accelerate until I was a... Read more
Incident date: Apr 25, 2026
11686537 prior complaint #. I want to add to my prior complaint. I have has this car going on almost a year. During the winter months there was no issues with the informatic system. Once we experienced our first 80 degree day it immediately started again. This is becoming unsafe as it causes anyone driving the car to become distracted due to the constant switching of screens. If you try and use t... Read more
Incident date: Apr 25, 2026
11686537 prior complaint #. I want to add to my prior complaint. I have has this car going on almost a year. During the winter months there was no issues with the informatic system. Once we experienced our first 80 degree day it immediately started again. This is becoming unsafe as it causes anyone driving the car to become distracted due to the constant switching of screens. If you try and use t... Read more
Incident date: Apr 25, 2026
I was stopped behind another car in a through-lane in the parking lot at Marshall's. I was fully stopped about 1 car length behind another stopped car. I decided to make a left turn (from my stopped position) into a perpendicular through-lane in the same parking lot. Just after I drove my entire car to the left of the parked car, my Hyundai Tucson slammed on the breaks. There were no cars comi... Read more
JEEP
GRAND CHEROKEE
(2006) - POWER TRAIN
Apr 26, 2026
Incident date: Nov 7, 2025
Transfer case failure limiting all wheel drive system. Needs new transmission and transfer case at 83000 miles.
JEEP
GRAND CHEROKEE
(2006) - ENGINE
Apr 26, 2026
Incident date: Nov 7, 2025
Oil was changed and within a month was completely dried with no visible leak and without any warning or lights the engine shut off while driving and seized Turner Kia performed a thorough diagnostic and determined that will cost $13,508.90 to replace the engine.
JEEP
GRAND CHEROKEE
(2006) - SERVICE BRAKES
Apr 26, 2026
Incident date: Nov 7, 2025
My 2024 Toyota Land Cruiser has exhibited persistent brake squealing since the day it was purchased. The noise occurs during normal braking conditions and has been present from the very first use of the vehicle. This is not a break-in issue, as it has never resolved on its own. Despite initially denying the issue, Toyota and the dealership have since acknowledged the problem and confirmed the exis... Read more