Consumer Safety Complaints

Incident date: Dec 11, 2025

Safety issue involving loss of power and braking Prior to receiving a PTU recall notice in January 2025, my vehicle began experiencing sudden and unexpected loss of power while driving, particularly when braking. Since that time, the issue has worsened significantly and now occurs more frequently. On multiple occasions, the vehicle has failed to accelerate properly after braking, creating danger... Read more

Incident date: Dec 11, 2025

Safety issue involving loss of power and braking Prior to receiving a PTU recall notice in January 2025, my vehicle began experiencing sudden and unexpected loss of power while driving, particularly when braking. Since that time, the issue has worsened significantly and now occurs more frequently. On multiple occasions, the vehicle has failed to accelerate properly after braking, creating danger... Read more

Incident date: Jan 7, 2026

MPG not what window sticker claims. Window sticker claims 18 mpg city, 23mpg highway, 20 combined. Getting 13 combined

Incident date: Oct 11, 2025

While driving, the vehicle lost all propulsion and came to a stop. Fortunately my wife was able to pull to the side of the road safely. It has not been inspected because we believe it falls within the A7C recall for which there is no current remedy.

Incident date: Oct 11, 2025

While driving, the vehicle lost all propulsion and came to a stop. Fortunately my wife was able to pull to the side of the road safely. It has not been inspected because we believe it falls within the A7C recall for which there is no current remedy.

Incident date: Oct 11, 2025

While driving, the vehicle lost all propulsion and came to a stop. Fortunately my wife was able to pull to the side of the road safely. It has not been inspected because we believe it falls within the A7C recall for which there is no current remedy.

Incident date: Jan 6, 2026

Steering Death Wobble, usually on bumpy type of roads. Has improved some after front end alignment. No safety risks so far but very scary. Dealer has not been able to reproduce it, only happens so often. No, only a mechanic shop has looked at the vehicle. No warning lights or messages came on before.

Incident date: Dec 22, 2025

There is an “thumping” noise in my dash of my vehicle, as well as a rocking sensation after coming to a stop. I took it to the dealership where they replicated it and determined it to be motor mounts that had failed. It is available if it needs to be inspected by a jeep field inspector. As those motor mounts get worse it could cause major safety issues for motorists I am around at the time of ... Read more

Incident date: Jan 1, 2026

PTU/transfer case issues under 50,000 miles, jeep randomly shuts off 4wd in dangerous areas without any warning

Incident date: Jan 1, 2026

PTU/transfer case issues under 50,000 miles, jeep randomly shuts off 4wd in dangerous areas without any warning

Incident date: Oct 1, 2025

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V766000 (Engine), 25V741000 (Electrical System), and 25V710000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wi... Read more

Incident date: Oct 1, 2025

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V766000 (Engine), 25V741000 (Electrical System), and 25V710000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wi... Read more

Incident date: Jan 7, 2026

I was turning right and while turning the vehicle froze on me, these included the steering wheel brakes and almost crash into upcoming traffic since it was hard to turn I end up in the upcoming traffic lane

Incident date: Jan 7, 2026

I was turning right and while turning the vehicle froze on me, these included the steering wheel brakes and almost crash into upcoming traffic since it was hard to turn I end up in the upcoming traffic lane

Incident date: Jan 7, 2026

I was turning right and while turning the vehicle froze on me, these included the steering wheel brakes and almost crash into upcoming traffic since it was hard to turn I end up in the upcoming traffic lane

Incident date: Jan 7, 2026

Active head restraint deployed on drivers side while auto was moving in parking lot. This unexpected event made the driver come to a sudden stop. There was no impacts of this vehicle into any object. No injury to the driver in the parking lot but is pssible injury to driver and other in the parking lot could have happened. After inspection it looks like a plastic bracket broke inside the active he... Read more

Incident date: Dec 30, 2025

The power steering system experienced a sudden failure while the vehicle was in motion. Steering assist was lost without warning, causing a significant and immediate increase in steering effort. This created a serious safety hazard and I nearly lost control of the vehicle. The vehicle is a 2021 Jeep Wrangler Rubicon with approximately 31,000 miles. There were no warning lights, messages, or sympto... Read more

Incident date: Jan 6, 2026

On Tuesday January 6 2026, I was driving my 2021 Jeep Wrangler 4xe. I noticed smoke coming out the engine. I pulled over to the side of the road to determine the problem. Upon exiting the vehicle, I saw flames coming from the undercarriage of the engine. The fire soon engulfed the vehicle. 911 was called. Police and Fire responded. The vehicle was destroyed in the fire. I have photos and videos ... Read more

Fire

Incident date: Jan 6, 2026

On Tuesday January 6 2026, I was driving my 2021 Jeep Wrangler 4xe. I noticed smoke coming out the engine. I pulled over to the side of the road to determine the problem. Upon exiting the vehicle, I saw flames coming from the undercarriage of the engine. The fire soon engulfed the vehicle. 911 was called. Police and Fire responded. The vehicle was destroyed in the fire. I have photos and videos ... Read more

Fire

Incident date: Jan 5, 2026

When going over a bump the jeep goes into a "death wobble". This was fixed approximately 3 years ago. It now has started again.

Incident date: Jan 5, 2026

When going over a bump the jeep goes into a "death wobble". This was fixed approximately 3 years ago. It now has started again.

Incident date: Oct 30, 2025

There has been a recall issued on the vehicles battery/electrical system for over three months and Jeep has yet to correct the issue.

Incident date: Dec 31, 1969

The ABS module failed 18 months ago. Jeep has been telling me that it's on back order this whole time with no ETA. In the meantime it will not pass inspection and I have no antilock brakes.

Incident date: Dec 11, 2025

The front right brake caliper on my 2018 Jeep Wrangler was installed upside down from the factory, with the bleeder screw located at the bottom of the caliper instead of the top. The vehicle has been serviced exclusively at authorized Jeep dealerships since new, with no prior front brake work, confirming this was a factory assembly defect and not the result of repair or modification. Because the... Read more

Incident date: Jan 5, 2026

My son was hit head on in a very serious accident and his airbag on driver side didn’t fully deploy resulting in injuries. I’m not sure what component was faulty but the airbag should have fully deployed.

Crash

Incident date: Jan 5, 2026

My son was hit head on in a very serious accident and his airbag on driver side didn’t fully deploy resulting in injuries. I’m not sure what component was faulty but the airbag should have fully deployed.

Crash

Incident date: Dec 15, 2025

My 2019 Jeep was serviced for a 4x4 system warning light on the dashboard. At the dealership they explained my vehicle is experiencing an issue with the Transfer Case, power transfer unit. After this recommendation, I took this vehicle to another reputable mechanic who found the same issue, but then advised me this vehicle has a recall for this (PTU) power transfer unit issue. Upon reviewing the v... Read more

Incident date: Jan 6, 2026

I have already placed a claim for my vehicle but did not confirm my email. I also need someone to reach out to me as well. I've lost my job and I can't do my side gig job to pay rent for my home now as well as having 3 small children.

Incident date: Dec 27, 2025

PTU is being replaced because the dealership said it is going to leave me without power to the wheels which can be extremely dangerous on interstate. Took my Cherokee in because the whining that I’ve been hearing for at least three years was getting louder. The component has not been inspected by the manufacturer yet but I’m waiting on a replacement part and is currently on back order and I’... Read more

Incident date: Jan 2, 2026

I own a 2024 Jeep Wrangler 4xe (VIN: [XXX] ). A high-voltage battery safety recall for fire risk was issued on October 30, 2025 (NHTSA 25V-741 / Stellantis 68C). From the date of the recall, I did not use the plug-in battery function as intended because of the fire-risk recall instructions. A remedy was not available until mid-December 2025. When I brought the vehicle in for the recall remedy, the... Read more

Incident date: Jan 6, 2026

While driving my 2024 Jeep Wagoneer, the vehicle experienced a sudden and complete loss of power without warning. The engine shut off while the vehicle was in motion, including during a turn. When this occurred, I lost power steering, which made the vehicle difficult to control and created an immediate safety hazard. Prior to this incident, the vehicle had ongoing issues including overheating, re... Read more

Incident date: Jan 6, 2026

While driving my 2024 Jeep Wagoneer, the vehicle experienced a sudden and complete loss of power without warning. The engine shut off while the vehicle was in motion, including during a turn. When this occurred, I lost power steering, which made the vehicle difficult to control and created an immediate safety hazard. Prior to this incident, the vehicle had ongoing issues including overheating, re... Read more

Incident date: Jan 6, 2026

While driving my 2024 Jeep Wagoneer, the vehicle experienced a sudden and complete loss of power without warning. The engine shut off while the vehicle was in motion, including during a turn. When this occurred, I lost power steering, which made the vehicle difficult to control and created an immediate safety hazard. Prior to this incident, the vehicle had ongoing issues including overheating, re... Read more

Incident date: Sep 29, 2025

What component or system failed or malfunctioned, and is it available for inspection upon request? THE THROTTLE FAILED ON THE FREEWAY DUE TO A BREAK IN THE ENGINE HARNESS. HAVE FULL REPAIR RECEIPTS FROM SHOP. How was your safety or the safety of others put at risk? FULL ENGINE AND THROTTLE FAILURE ON FREEWAY MULTIPLE TIMES, 1X ON A STRETCH OF FREEWAY WITH LITTLE TO NO SHOULDER WITH MY 1 YEAR OLD I... Read more

Incident date: Jan 5, 2026

New Safety Recall 78C (NHTSA 25V-766) for 2.0L engine fire risk due to sand contamination. And there is no current remedy. Attached recall letter.

Incident date: Oct 13, 2022

My vehicle has experienced multiple incidents of sudden engine shutdown while driving, accompanied by a dashboard warning stating “High Coolant Temperature.” These shutdowns occur without warning and while the vehicle is in motion, resulting in loss of engine power and creating a dangerous situation in traffic. The error immediately goes away making it difficult to record in enough time. Autho... Read more

Incident date: Oct 13, 2022

My vehicle has experienced multiple incidents of sudden engine shutdown while driving, accompanied by a dashboard warning stating “High Coolant Temperature.” These shutdowns occur without warning and while the vehicle is in motion, resulting in loss of engine power and creating a dangerous situation in traffic. The error immediately goes away making it difficult to record in enough time. Autho... Read more

Incident date: Oct 13, 2022

My vehicle has experienced multiple incidents of sudden engine shutdown while driving, accompanied by a dashboard warning stating “High Coolant Temperature.” These shutdowns occur without warning and while the vehicle is in motion, resulting in loss of engine power and creating a dangerous situation in traffic. The error immediately goes away making it difficult to record in enough time. Autho... Read more

Incident date: Nov 6, 2025

My transmission failed and was not connecting with the driver train any more. The Jeep only has 112k miles on it. This recall mentions the transmission teeth being broken/wore down and creating an issue. NHTSA Campaign #:: 20V343000 I never got anything about this recall. My cost to replace the transmission was $4700.

Incident date: Dec 4, 2025

Driving and center instrument cluster went blank. I can no longer see any digital display including but not limited to; gas, mileage, warning lights, digital speedometer, tire pressure...

Incident date: Dec 19, 2025

On two separate occasions within 2 months of each other, the low battery/voltage warning appeared and shortly thereafter, every warning light in the dash came on and various messages appeared on screen stating that there were power/electrical issues. The car then shut down and died while in motion. Extremely dangerous as in the first instance, the vehicle was in the White Mountains region of New ... Read more

Incident date: Dec 19, 2025

On two separate occasions within 2 months of each other, the low battery/voltage warning appeared and shortly thereafter, every warning light in the dash came on and various messages appeared on screen stating that there were power/electrical issues. The car then shut down and died while in motion. Extremely dangerous as in the first instance, the vehicle was in the White Mountains region of New ... Read more

Incident date: Nov 8, 2025

I am submitting this supplemental statement regarding my previously filed complaint involving a 2022 Jeep Wrangler. On November 8, 2025, I was involved in a crash that resulted in bodily injury, including head, neck, and back pain, and required post-accident inspection and towing. Despite the nature of the impact and the injuries sustained, the frontal airbag system did not deploy. The manufactu... Read more

Crash 1 injured

Incident date: Nov 8, 2025

I am submitting this supplemental statement regarding my previously filed complaint involving a 2022 Jeep Wrangler. On November 8, 2025, I was involved in a crash that resulted in bodily injury, including head, neck, and back pain, and required post-accident inspection and towing. Despite the nature of the impact and the injuries sustained, the frontal airbag system did not deploy. The manufactu... Read more

Crash 1 injured

Incident date: Nov 8, 2025

I am submitting this supplemental statement regarding my previously filed complaint involving a 2022 Jeep Wrangler. On November 8, 2025, I was involved in a crash that resulted in bodily injury, including head, neck, and back pain, and required post-accident inspection and towing. Despite the nature of the impact and the injuries sustained, the frontal airbag system did not deploy. The manufactu... Read more

Crash 1 injured

Incident date: May 24, 2024

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM), 25V741000 (ELECTRICAL SYSTEM), and 25V766000 (ENGINE). However, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle jerked. No warning lights were illuminated. Most recently, while d... Read more

Incident date: May 24, 2024

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM), 25V741000 (ELECTRICAL SYSTEM), and 25V766000 (ENGINE). However, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle jerked. No warning lights were illuminated. Most recently, while d... Read more

Incident date: Jan 6, 2026

The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at 60 MPH, another vehicle failed to stop at a stop sign and merged into oncoming traffic; as a result, the contact crashed into the vehicle. The contact stated that the air bags did not deploy upon impact. A fellow motorist, who witnessed the accident, assisted the contact by helping her into the front passenger seat and... Read more

Crash 1 injured

Incident date: Jan 17, 2023

Loss of 4x4 system, dashboard warning light

Incident date: Jan 3, 2026

The contact owns a 2022 Jeep Grand Cherokee. The vehicle was serviced under NHTSA Campaign Number: 25V741000 (Electrical System), but the failure occurred. The contact stated that the NHTSA website showed "Remedy not yet available" regarding the remedy, and the contact was concerned that the dealer informed the manufacturer that the recall repair was performed. Most recently, the contact stated th... Read more