Consumer Safety Complaints

Incident date: Dec 22, 2025

I was at a stop took my foot off the break to put it on the gas and we started to move and all of a sudden my emergency brake came on and stopped my car and I could not get it to go and I was in traffic no warning lights nothing it just came on by itself

Incident date: Oct 30, 2025

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine). The contact asked the dealer when the parts would be available, and the dealer was unable to provide a date for the parts' availability. The contact needed the vehicle to be inspected to renew the registration, and the vehicle might not pass the inspection with an open recall. The... Read more

Incident date: Jan 1, 2025

I was told that my PTU needs replaced however since it did not throw the proper code it is not covered under the extended warranty that Jeep had out.

Incident date: Jan 8, 2026

While driving yesterday vehicle lost power steering and almost cause a crash. Upon talking to multiple shops and online researching we all came to a conclusion it was the can bus board (controller area network) shops stated this is a very know problem with jeeps. I feel as this is a safety factor for this. Now I am at the point in fixing it and trading in the vehicle due to my family and trying to... Read more

Incident date: Jan 8, 2026

While driving yesterday vehicle lost power steering and almost cause a crash. Upon talking to multiple shops and online researching we all came to a conclusion it was the can bus board (controller area network) shops stated this is a very know problem with jeeps. I feel as this is a safety factor for this. Now I am at the point in fixing it and trading in the vehicle due to my family and trying to... Read more

Incident date: Jan 15, 2024

Multiple critical safety defects since January 2024 purchase: TRANSMISSION: Sudden transmission failures with complete loss of power while driving requiring emergency repairs. BATTERY SYSTEM: 4xe hybrid battery system failed multiple times, vehicle inoperable. SIX UNREPAIRED SAFETY RECALLS including URGENT FIRE RISK (NHTSA 25V141000). COMPUTER SYSTEM: Repeated crashes affecting dashboard warnin... Read more

Incident date: Jan 15, 2024

Multiple critical safety defects since January 2024 purchase: TRANSMISSION: Sudden transmission failures with complete loss of power while driving requiring emergency repairs. BATTERY SYSTEM: 4xe hybrid battery system failed multiple times, vehicle inoperable. SIX UNREPAIRED SAFETY RECALLS including URGENT FIRE RISK (NHTSA 25V141000). COMPUTER SYSTEM: Repeated crashes affecting dashboard warnin... Read more

Incident date: Jan 15, 2024

Multiple critical safety defects since January 2024 purchase: TRANSMISSION: Sudden transmission failures with complete loss of power while driving requiring emergency repairs. BATTERY SYSTEM: 4xe hybrid battery system failed multiple times, vehicle inoperable. SIX UNREPAIRED SAFETY RECALLS including URGENT FIRE RISK (NHTSA 25V141000). COMPUTER SYSTEM: Repeated crashes affecting dashboard warnin... Read more

Incident date: Oct 31, 2025

The contact owns a 2012 Jeep Patriot. The contact stated that on several occasions, while attempting to refuel the vehicle, the gas pump shut off and only worked manually. The vehicle was taken to an independent mechanic for diagnosis, and it was determined that the fuel tank needed to be replaced due to a faulty fuel tank rollover valve. The manufacturer was notified of the failure. The failure m... Read more

Incident date: Jan 8, 2026

The contact owned a 2023 Jeep Gladiator. The contact stated that while the vehicle was parked on a private road, but turned on, a fuel odor was detected inside the cabin. No warning light was illuminated. A few minutes later, the engine compartment on the passenger side caught fire. The contact's husband and their pets were able to safely exit the vehicle without injury. The vehicle burned to the... Read more

Fire

Incident date: Jan 3, 2026

Failed Power Train Unit, and this is available for inspection. I was driving on the highway with my grandson and husband going 70 mph when the unit failed it basically felt like the car was thrown into neutral. Thankfully no one was hurt. Dealership has confirmed the issue. No issues driving the vehicle before the issue after the issue the light did come on and the vehicle is undriveable.

Incident date: Dec 26, 2025

The contact owns a 2023 Jeep Grand Cherokee. The contact initially received notification of NHTSA Campaign Number: 25V741000 (Electrical System). After the parts became available, the contact took the vehicle to the dealer for the recall repair. Upon returning the vehicle, the contact discovered that the battery charge had been reduced to 80% after sitting idle from a full charge. The contact full... Read more

Incident date: Jan 5, 2026

While driving the moving vehicle on 3 occasions my vehicle has stalled out with me driving it, however there is a recall online for the same year, make and model of my vehicle for the same exact problems I am experiencing and I am being told that there are no recalls for my VIN. This is a problem since (let me repeat myself) online a recall for same year, make and model experiencing the exact pro... Read more

Incident date: Jan 5, 2026

While driving the moving vehicle on 3 occasions my vehicle has stalled out with me driving it, however there is a recall online for the same year, make and model of my vehicle for the same exact problems I am experiencing and I am being told that there are no recalls for my VIN. This is a problem since (let me repeat myself) online a recall for same year, make and model experiencing the exact pro... Read more

Incident date: Jan 5, 2026

While driving the moving vehicle on 3 occasions my vehicle has stalled out with me driving it, however there is a recall online for the same year, make and model of my vehicle for the same exact problems I am experiencing and I am being told that there are no recalls for my VIN. This is a problem since (let me repeat myself) online a recall for same year, make and model experiencing the exact pro... Read more

Incident date: Jun 2, 2025

Jeep constantly leaks oil and overheats even after replacing the water pump, radiator and thermostat. The airbag light comes on randomly and also Navigation system no longer works.

Incident date: Jun 2, 2025

Jeep constantly leaks oil and overheats even after replacing the water pump, radiator and thermostat. The airbag light comes on randomly and also Navigation system no longer works.

Incident date: Oct 20, 2025

THIS IS A LEASED VEHICLE THAT HAS HAD 3 RECALLS : 2 RECALLS , THAT AFTER MONTHS OF WAITING, COULD BE SCHEDULE FOR A POTENTIAL FIX (DONE ON 12/31). THERE IS 1 THAT STILL HAS NO FIX. THESE ARE HIGHLY DANGERS RISKS (FIRES, EXPLOSIONS, COMPLETE SHUT DOWN WHILE DRIVING, ETC) THIS IS MY FAMILY VEHICLE, CHILDREN ARE IN THIS CAR. I AM CURRENTLY PAYING WELL MORE THAN THE CAR IS VALUED AT SINCE IT DEPRICIA... Read more

Incident date: Oct 20, 2025

THIS IS A LEASED VEHICLE THAT HAS HAD 3 RECALLS : 2 RECALLS , THAT AFTER MONTHS OF WAITING, COULD BE SCHEDULE FOR A POTENTIAL FIX (DONE ON 12/31). THERE IS 1 THAT STILL HAS NO FIX. THESE ARE HIGHLY DANGERS RISKS (FIRES, EXPLOSIONS, COMPLETE SHUT DOWN WHILE DRIVING, ETC) THIS IS MY FAMILY VEHICLE, CHILDREN ARE IN THIS CAR. I AM CURRENTLY PAYING WELL MORE THAN THE CAR IS VALUED AT SINCE IT DEPRICIA... Read more

Incident date: Oct 20, 2025

THIS IS A LEASED VEHICLE THAT HAS HAD 3 RECALLS : 2 RECALLS , THAT AFTER MONTHS OF WAITING, COULD BE SCHEDULE FOR A POTENTIAL FIX (DONE ON 12/31). THERE IS 1 THAT STILL HAS NO FIX. THESE ARE HIGHLY DANGERS RISKS (FIRES, EXPLOSIONS, COMPLETE SHUT DOWN WHILE DRIVING, ETC) THIS IS MY FAMILY VEHICLE, CHILDREN ARE IN THIS CAR. I AM CURRENTLY PAYING WELL MORE THAN THE CAR IS VALUED AT SINCE IT DEPRICIA... Read more

Incident date: Nov 1, 2025

PTU Control Motor is failing and triggering SVC 4WD. In the middle of winter having loss of power is terrifying. Has been looked at by mechanic, diagnostic ran and code C14A7-97 has been present. I purchased in 2022, 85k miles and regular maintenance.

Incident date: Jan 3, 2026

Open recall with no available remedy. I am leasing this vehicle and do not feel safe operating it.

Incident date: Jul 1, 2025

This complaint concerns a serious ongoing engine defect in my 2020 Jeep Grand Cherokee Limited with the 3.6L Pentastar engine. The vehicle experiences ongoing misfire, rough idle, loss of smooth engine operation, and valvetrain noise. The Jeep runs very poorly and feels unreliable and unsafe to drive. The problem appears to be consistent with camshaft and rocker wear described in Stellantis Techn... Read more

Incident date: Jan 3, 2026

Transmission, yes it’s available for inspection I was on the highway driving approximately 70 MPH going up hill, and my car starts to downshift and lose power on a high traffic highway without warning no lights flickered or anything Yes it was seen by dodge dealership No it was not inspected by the manufacturer or others No, The check engine came on Approximately 15 minutes AFTER the f... Read more

Incident date: Nov 14, 2025

The contact owns a 2024 Jeep Compass. The contact stated that the vehicle failed to start. The vehicle failed to accelerate as intended while driving at 35 MPH and started to decelerate unintendedly. The check engine and the throttle system warning lights were illuminated. The vehicle was taken to the local dealer, where it was test-driven, but the dealer was unable to duplicate the failure. The v... Read more

Incident date: Nov 14, 2025

The contact owns a 2024 Jeep Compass. The contact stated that the vehicle failed to start. The vehicle failed to accelerate as intended while driving at 35 MPH and started to decelerate unintendedly. The check engine and the throttle system warning lights were illuminated. The vehicle was taken to the local dealer, where it was test-driven, but the dealer was unable to duplicate the failure. The v... Read more

Incident date: Nov 14, 2025

The contact owns a 2024 Jeep Compass. The contact stated that the vehicle failed to start. The vehicle failed to accelerate as intended while driving at 35 MPH and started to decelerate unintendedly. The check engine and the throttle system warning lights were illuminated. The vehicle was taken to the local dealer, where it was test-driven, but the dealer was unable to duplicate the failure. The v... Read more

Incident date: Dec 31, 2025

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train). While parked in the snow, the contact attempted to engage the 4WD, but the 4WD feature failed to activate. The “Service 4WD” message was displayed, and the check engine warning light was illuminated. The dealer was contacted and confirmed that the part was not yet availab... Read more

Incident date: Aug 16, 2024

My Oil pump and oil sensor keep going out every 4,000 miles. I have already had to replace it once. I don’t want to have to do it again. Clearly something is causing this issue.

Incident date: Jan 8, 2026

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, parts for the recall repair were not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that the recall remedy was not yet available. The ... Read more

Incident date: Jan 8, 2026

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, parts for the recall repair were not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that the recall remedy was not yet available. The ... Read more

Incident date: Dec 19, 2023

The contact's sister owns a 2020 Jeep Gladiator. While the contact’s sister was driving at an undisclosed speed, the instrument cluster went black. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and provided a complaint number. The contact... Read more

Incident date: Nov 30, 2025

My vehicle is unsafe to drive. Recall 1 The battery can go on fire/explode. Recall 2 The engine can just cut out - complete loss of power at any time resulting in a vehicle crash with no warning. Recall 3 Engine Fires I keep getting recalls and there are no estimated dates for repairs.

Incident date: Nov 30, 2025

My vehicle is unsafe to drive. Recall 1 The battery can go on fire/explode. Recall 2 The engine can just cut out - complete loss of power at any time resulting in a vehicle crash with no warning. Recall 3 Engine Fires I keep getting recalls and there are no estimated dates for repairs.

Incident date: Nov 30, 2025

My vehicle is unsafe to drive. Recall 1 The battery can go on fire/explode. Recall 2 The engine can just cut out - complete loss of power at any time resulting in a vehicle crash with no warning. Recall 3 Engine Fires I keep getting recalls and there are no estimated dates for repairs.

Incident date: Jan 1, 2026

When turning the wheel it makes a clicking noise .

Incident date: Jan 1, 2026

When turning the wheel it makes a clicking noise .

Incident date: Dec 18, 2025

Instrument panel cluster has gone black. Checked fuses and they are well seated.

Incident date: Jan 1, 2026

The contact owns a 2018 Jeep Wrangler. The contact stated that while driving approximately 55 - 65 MPH, the instrument panel suddenly failed to illuminate, then completely went black. While attempting to fix the failure, an image of the type of vehicle was displayed, and the instrument panel illuminated intermittently. Over time, the instrument panel only illuminated with a blue light but failed t... Read more

Incident date: Jan 6, 2026

The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle was taken to the local dealer for repair under NHTSA Campaign Number: 14V438000 (Electrical System). While placing the key in the ignition, it was extremely tight. The driver thought the key could possibly break. The Uconnect and power train warning lights were illuminated. The contact was alerted that the brake ligh... Read more

Incident date: Jan 6, 2026

The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle was taken to the local dealer for repair under NHTSA Campaign Number: 14V438000 (Electrical System). While placing the key in the ignition, it was extremely tight. The driver thought the key could possibly break. The Uconnect and power train warning lights were illuminated. The contact was alerted that the brake ligh... Read more

Incident date: Dec 31, 2025

The manufacturer refuses to process the 68c recall. The car was purchased from a dealer in Canada in 2021. I purchased it in 2025 and imported it to Poland. Currently, the car is registered and used in Poland. The dealership refused to process it. He suggested I take the car to North America and have the recall performed there. It's possible to have the software related to the 68c recall installed... Read more

Incident date: Jan 4, 2026

I had a service airbag warning go off days prior which was then followed by my parking brake warning and a constant seatbelt warning chime that happened concurrently. The vehicle had these issues cleared by my mechanic but hasn't been able to be resolved. From what i understand, the seatbelt sensor is faulty and should I have an accident in the near future the airbags will not deploy.

Incident date: Jan 4, 2026

I had a service airbag warning go off days prior which was then followed by my parking brake warning and a constant seatbelt warning chime that happened concurrently. The vehicle had these issues cleared by my mechanic but hasn't been able to be resolved. From what i understand, the seatbelt sensor is faulty and should I have an accident in the near future the airbags will not deploy.

Incident date: Jan 4, 2026

I had a service airbag warning go off days prior which was then followed by my parking brake warning and a constant seatbelt warning chime that happened concurrently. The vehicle had these issues cleared by my mechanic but hasn't been able to be resolved. From what i understand, the seatbelt sensor is faulty and should I have an accident in the near future the airbags will not deploy.

Incident date: Nov 12, 2025

The vehicle will turn over but does not go into gear. With all emergency systems lighting up. When vehicle was running it would randomly turn off or stall in the middle of the road.

Incident date: Dec 22, 2025

I used my cruise control on the highway and once I turned it off my Jeep began vibrating a lot. My Jeep now vibrates all of the time when I accelerate. I took it to the shop and had over $2,200 in work done and they are unable to find the specific reason that it is vibrating when I accelerate and stated it likely to due to something with the transfer case. After hours of non stop research I discov... Read more

Incident date: Dec 22, 2025

I used my cruise control on the highway and once I turned it off my Jeep began vibrating a lot. My Jeep now vibrates all of the time when I accelerate. I took it to the shop and had over $2,200 in work done and they are unable to find the specific reason that it is vibrating when I accelerate and stated it likely to due to something with the transfer case. After hours of non stop research I discov... Read more

Incident date: Oct 11, 2025

my vehicle suddenly loss power and started decelerating while i was driving on the freeway on october 11th of 2025 . upon taking my vehicle to a mechanic i was told the TPU was the issue . i remembered this was an issue that had been recalled . i called the manufacturer and dealership . both told me that there was nothing they could do , i could not have my car fixed til there was a resolution and... Read more

Incident date: Dec 13, 2025

The instrument dash cluster stopped working December 13, 2025. I notified the dealership immediately a thy scheduled for us to bring it in December 16, 2025. This is a safety concern because no warning would be visible, no gas gauge visible, no odometer availability either. I took it to the Jeep dealership we bought it from and they confirmed the faulty instrument dash cluster. Currently our Jeep ... Read more