Consumer Safety Complaints

Incident date: Dec 15, 2025

The vehicle has abruptly lost power and shut down while driving. This has happened while pulling out to cross traffic at intersections which have nearly caused an accident from the vehicle abruptly losing power in the middle of the intersection. The emergency braking system has also activated without any obstructions in front of the vehicle resulting in vehicles behind me nearly hitting me. The... Read more

Incident date: Dec 15, 2025

The vehicle has abruptly lost power and shut down while driving. This has happened while pulling out to cross traffic at intersections which have nearly caused an accident from the vehicle abruptly losing power in the middle of the intersection. The emergency braking system has also activated without any obstructions in front of the vehicle resulting in vehicles behind me nearly hitting me. The... Read more

Incident date: Jan 9, 2026

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the “Service 4-WD” warning light was illuminated. While driving at various speeds an... Read more

Incident date: Aug 1, 2025

I’m writing to ask for you all to honor the recall for my jeep. I purchased a 2022 Jeep Wrangler in April of 2025 Months after the purchase I began to notice that on certain road conditions that my vehicle would shake violently back and forth at higher speeds if I hit a bump. As you can tell this causes great concern for mine and my children's well being. My teen son is also driving my vehicl... Read more

Incident date: Aug 1, 2025

I’m writing to ask for you all to honor the recall for my jeep. I purchased a 2022 Jeep Wrangler in April of 2025 Months after the purchase I began to notice that on certain road conditions that my vehicle would shake violently back and forth at higher speeds if I hit a bump. As you can tell this causes great concern for mine and my children's well being. My teen son is also driving my vehicl... Read more

Incident date: Jun 1, 2024

I reported over a year ago that my center display went blank and is still blank. When I first reported the problem the first recalls came out on other gladiators but mine wasn't included in that recall. And still today every gladiator has been recalled except mine. I dont understand how older models and some 2020 and even new models have been recalled but mine still hasn't been. So here I am going... Read more

Incident date: Nov 15, 2025

The automatic engine stop/start feature failed and engine would not stop running. Had to remove fuse to the electric fuel pump, after about 1 minute engine shutdown. My concern is what if while driving and system fails and engine does shut down , that is a dangerous situation. I know I am reporting that engine would not shut down but if a failure occurs and engine shuts down. System should be anyl... Read more

Incident date: Jan 9, 2026

For the second winter (2 out of 2) this vehicle has entered FORM mode - Fuel Oil Refresh - and fails to operate as a hybrid car until- if last year was the indicator - Spring and warmer weather. Ostensibly due to running in electric mode for too long, FORM is an engine and fuel safety measure. Since this vehicle was under recall 68C until earlier this week and had not been operable in electric mo... Read more

Incident date: Jan 9, 2026

For the second winter (2 out of 2) this vehicle has entered FORM mode - Fuel Oil Refresh - and fails to operate as a hybrid car until- if last year was the indicator - Spring and warmer weather. Ostensibly due to running in electric mode for too long, FORM is an engine and fuel safety measure. Since this vehicle was under recall 68C until earlier this week and had not been operable in electric mo... Read more

Incident date: Jan 9, 2026

For the second winter (2 out of 2) this vehicle has entered FORM mode - Fuel Oil Refresh - and fails to operate as a hybrid car until- if last year was the indicator - Spring and warmer weather. Ostensibly due to running in electric mode for too long, FORM is an engine and fuel safety measure. Since this vehicle was under recall 68C until earlier this week and had not been operable in electric mo... Read more

Incident date: Jan 11, 2026

Death wobble really bad

Incident date: Jan 11, 2026

Death wobble really bad

Incident date: Jan 10, 2026

Entire electrical system failed. Car was unable to turn off, it was stuck in gear. Now car will not turn on, or charge, unresponsive. It is bricked. I have a call into Stellantis and the dealership. It's been 3 days and I have not heard back from either.

Incident date: May 9, 2025

My 2016 jeep wrangler jk will just stop running all power is lost, it's happened on the freeway as well as around town multiple times.. I get no codes. Once I can pull off the hiway it has always started back up after removing key and placing key back in ignition it starts again.. but it's has happened several times.. my wife and kids a to afraid to drive for fear it will happen again.

Incident date: May 9, 2025

My 2016 jeep wrangler jk will just stop running all power is lost, it's happened on the freeway as well as around town multiple times.. I get no codes. Once I can pull off the hiway it has always started back up after removing key and placing key back in ignition it starts again.. but it's has happened several times.. my wife and kids a to afraid to drive for fear it will happen again.

Incident date: May 9, 2025

My 2016 jeep wrangler jk will just stop running all power is lost, it's happened on the freeway as well as around town multiple times.. I get no codes. Once I can pull off the hiway it has always started back up after removing key and placing key back in ignition it starts again.. but it's has happened several times.. my wife and kids a to afraid to drive for fear it will happen again.

Incident date: Jan 11, 2026

Backing out of the driveway after an evening of heavy rain, water started to leak from several places. Passengers side sun visor Rear passenger mic I am fearful this water leaking will cause unseen damage to side curtain air bags and electrical overhead components. This could also cause a serious distraction for the operator and cause an accident.

Incident date: Sep 4, 2025

The 2021 Jeep grand cherokee I owned had problem when I started the vehicle It would not start and had to do it again and again to restart which damaged the starter and batteries I suffered a big monetary loss when I traded this car as Chrysler and Stellantis refused to acknowledge the recall of the fuel pump relay

Incident date: Dec 16, 2025

12/16/25 I almost was hit by a Mac truck the car kept saying my blind spot was temporarily unavailable and also states auto high beam unavailable service required, in which my screen went black, and the car completely turned off. I took the car into have services on 12/19/25. My car was kept for a week and the service department stated they were unable to created it. My car kept having the servic... Read more

Incident date: Dec 16, 2025

12/16/25 I almost was hit by a Mac truck the car kept saying my blind spot was temporarily unavailable and also states auto high beam unavailable service required, in which my screen went black, and the car completely turned off. I took the car into have services on 12/19/25. My car was kept for a week and the service department stated they were unable to created it. My car kept having the servic... Read more

Incident date: Dec 16, 2025

12/16/25 I almost was hit by a Mac truck the car kept saying my blind spot was temporarily unavailable and also states auto high beam unavailable service required, in which my screen went black, and the car completely turned off. I took the car into have services on 12/19/25. My car was kept for a week and the service department stated they were unable to created it. My car kept having the servic... Read more

Incident date: Jan 10, 2026

UNKNOWN: Not had problems since I got it. 66000 miles on it and now it’s losing electrical power at random. I’ll be driving normally, but my dash will go black, all lights go out and the engine will go into neutral. When I let off the throttle and coast, it will come back to life and go back to normal.

Incident date: Jan 10, 2026

UNKNOWN: Not had problems since I got it. 66000 miles on it and now it’s losing electrical power at random. I’ll be driving normally, but my dash will go black, all lights go out and the engine will go into neutral. When I let off the throttle and coast, it will come back to life and go back to normal.

Incident date: Jan 10, 2026

UNKNOWN: Not had problems since I got it. 66000 miles on it and now it’s losing electrical power at random. I’ll be driving normally, but my dash will go black, all lights go out and the engine will go into neutral. When I let off the throttle and coast, it will come back to life and go back to normal.

Incident date: Jan 10, 2026

Under recall 78C, Sand Contaminated Engine, I was advised by the manufacturer FCA to contact the dealership immediately if there were any unusual sounds/movements while operating the vehicle. On January 10th, 2026, the vehicle is noted to be making a new clicking/vibration sound. I contacted the dealership Milton Ruben Chrysler Jeep Dodge Ram in Augusta GA who towed the vehicle to their location. ... Read more

Incident date: Jan 10, 2026

Under recall 78C, Sand Contaminated Engine, I was advised by the manufacturer FCA to contact the dealership immediately if there were any unusual sounds/movements while operating the vehicle. On January 10th, 2026, the vehicle is noted to be making a new clicking/vibration sound. I contacted the dealership Milton Ruben Chrysler Jeep Dodge Ram in Augusta GA who towed the vehicle to their location. ... Read more

Incident date: Dec 5, 2025

I am reporting a potential safety-related defect involving my Chrysler vehicle equipped with a V6 Pentastar engine. During a routine oil change a few weeks ago, I was informed by the service provider that my engine oil level was extremely low, despite the oil change being performed earlier than the recommended interval. This was alarming, as the vehicle had not shown any warning lights or obvious ... Read more

Incident date: Dec 31, 1969

94b - 3rd complaint 14 Months with no fix. Car actively malfunctions since Jan 2025 e.g. disabled esc. Federally non complaint. Unsafe. It has now been a year since my vehicle started experiencing symptoms. FCA US LLC refuses to communicate with me. Took to dealer 12/16 and now the part is available after a year of nothing available and needs to be ordered supposedly. A month later and I have... Read more

Incident date: Dec 31, 1969

94b - 3rd complaint 14 Months with no fix. Car actively malfunctions since Jan 2025 e.g. disabled esc. Federally non complaint. Unsafe. It has now been a year since my vehicle started experiencing symptoms. FCA US LLC refuses to communicate with me. Took to dealer 12/16 and now the part is available after a year of nothing available and needs to be ordered supposedly. A month later and I have... Read more

Incident date: Feb 17, 2025

Electrical failure. Received the car about 5 months after liquids from the car were leaking on top of the battery, causing corrosion on the battery. Most recently check engine light went on and car began to overheat on its own. Hot air did not work and only cold air would come on. Car continued to say temperature too hot and began to smell like smoke.

Incident date: Feb 17, 2025

Electrical failure. Received the car about 5 months after liquids from the car were leaking on top of the battery, causing corrosion on the battery. Most recently check engine light went on and car began to overheat on its own. Hot air did not work and only cold air would come on. Car continued to say temperature too hot and began to smell like smoke.

Incident date: Jan 5, 2026

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT WAS REQUESTED BY THE CONSUMER. DJR ******* DELETE VOQ *******

Incident date: Dec 4, 2025

The seatbelt I has stopped retracting on the passenger side of the vehicle and is now occurring on the driver side of the vehicle as well. This is a safety concern.

Incident date: Jan 5, 2026

Power Transfer Unit (PTU) failure. It is available for inspection upon request. Visible PTU fluid leaking under the vehicle. Loss of 4WD. Service 4WD warning on dashboard began on Monday, January 5, 2026. Vibrations and grinding noises while driving. Burning oil smell in the cabin. Change in driving, such as delayed engagement and jerking during acceleration. Loss of power. My safety and the safe... Read more

Incident date: Aug 14, 2025

I am reporting a safety defect involving the Uconnect touchscreen in my Jeep Grand Cherokee. Due to screen delamination, the display can lag or freezes, including the rearview camera image. When the vehicle is shifted into reverse, the camera images can be delayed, frozen, or not updating in real time. This results in the screen showing an inaccurate view of what is actually behind the vehicle, c... Read more

Incident date: Aug 14, 2025

I am reporting a safety defect involving the Uconnect touchscreen in my Jeep Grand Cherokee. Due to screen delamination, the display can lag or freezes, including the rearview camera image. When the vehicle is shifted into reverse, the camera images can be delayed, frozen, or not updating in real time. This results in the screen showing an inaccurate view of what is actually behind the vehicle, c... Read more

Incident date: Dec 26, 2025

I purchased this Jeep 4xe in September 2025 and the dealer did not mention any recalls or safety concerns at the time of purchase nor did I receive any notification of a recall. My jeep battery caught on fire just like the recall states. Fortunately a neighbor saw the fire prior to it burning down my other jeep and barn.

Fire

Incident date: Oct 15, 2025

Multiple incidents from different shops after oil changes, car continues to leak oil from around filter. Have had to replace the shifter sensor twice within the last 5 years. Regular driver back and forth to work. Drive less than 8k miles a year

Incident date: Oct 15, 2025

Multiple incidents from different shops after oil changes, car continues to leak oil from around filter. Have had to replace the shifter sensor twice within the last 5 years. Regular driver back and forth to work. Drive less than 8k miles a year

Incident date: Jan 5, 2026

Lost power and stopped on the highway Gas gauge was not accurate

Incident date: Jan 5, 2026

Lost power and stopped on the highway Gas gauge was not accurate

Incident date: Jan 5, 2026

Lost power and stopped on the highway Gas gauge was not accurate

Incident date: Dec 5, 2025

The vehicle does not always turn on after coming to a stop. The auto start-stop function does not work at all times. There have been a few situations where the car will not turn back on and takes anywhere from 10-30 minutes to turn back on, and leaves us stranded at stop signs, red lights and turning lanes and we are unable to get out of the traffic which we feel is very unsafe as people have to ... Read more

Incident date: Nov 6, 2025

My vehicle is affected by a serious safety defect involving engine fire risk. FCA US LLC Stellantis has issued a safety recall 78C/NHTSA 25V-766 for this condition and has publicly stated that the remedy for this condition is not currently available. I have been instructed to park outside and limit the use of the vehicle. This defect presents an unreasonable risk of fire and is unsafe and unreliab... Read more

Incident date: Nov 6, 2025

My vehicle is affected by a serious safety defect involving engine fire risk. FCA US LLC Stellantis has issued a safety recall 78C/NHTSA 25V-766 for this condition and has publicly stated that the remedy for this condition is not currently available. I have been instructed to park outside and limit the use of the vehicle. This defect presents an unreasonable risk of fire and is unsafe and unreliab... Read more

Incident date: Jan 10, 2025

We continuously receive dashboard messaging related to this defect to replace the PTU. All lights illuminate near the shift knob, too. I'm scared I will lose motive power and cause a crash without warning or lose park function to cause injury. I received the Recall Letter a year ago in January 2025. I have checked with the dealer who sold us the Jeep and they say there isn't a fix for this. I unde... Read more

Incident date: Oct 13, 2025

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE). However, the parts to do the recall repair were not yet available. The vehicle was serviced under NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM), but the failure occurred. The contact stated that an over-the-air update was performed on... Read more

Incident date: Oct 13, 2025

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE). However, the parts to do the recall repair were not yet available. The vehicle was serviced under NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM), but the failure occurred. The contact stated that an over-the-air update was performed on... Read more

Incident date: Nov 11, 2025

The "4WD Needs Service" light appeared on the dashboard of our 2020 Jeep Cherokee Trailhawk. We took vehicle to the Enumclaw Chrysler Jeep Dodge Ram dealer located in Enumclaw, WA. Their service technician determined that the PTU (Power Transfer Unit) was failing and found active code c14a7-97 "ptu motor-component or system operation obstructed or blocked". Had the PTU completely failed we could ... Read more

Incident date: Jan 9, 2026

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, while charging the vehicle, there was an abnormally loud revving sound coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, parts were not yet available. The dealer was contacted; ho... Read more