Consumer Safety Complaints

Incident date: Jan 15, 2026

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and turned off, the vehicle became inoperable. The contact stated that the vehicle failed to start, with the check engine warning light illuminated. The vehicle was towed to a dealer, where it was diagnosed and determined that the fuel pump module and valve had failed and needed to be replaced. The ve... Read more

Incident date: Jan 7, 2026

My 2024 Jeep Grand Cherokee 4xE has been at the dealership service center since [Date] due to the recall identified as NHTSA Campaign 25V766000. The component involved is the engine, which is still installed in the vehicle and available for inspection upon request. The recall notice states that debris inside the engine may cause engine failure, resulting in loss of drive power or an engine compart... Read more

Incident date: Jan 7, 2026

My 2024 Jeep Grand Cherokee 4xE has been at the dealership service center since [Date] due to the recall identified as NHTSA Campaign 25V766000. The component involved is the engine, which is still installed in the vehicle and available for inspection upon request. The recall notice states that debris inside the engine may cause engine failure, resulting in loss of drive power or an engine compart... Read more

Incident date: Jan 7, 2026

My 2024 Jeep Grand Cherokee 4xE has been at the dealership service center since [Date] due to the recall identified as NHTSA Campaign 25V766000. The component involved is the engine, which is still installed in the vehicle and available for inspection upon request. The recall notice states that debris inside the engine may cause engine failure, resulting in loss of drive power or an engine compart... Read more

Incident date: Oct 14, 2018

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at various speeds, there was a grinding sound coming from the rear of the vehicle. The vehicle was taken to the local dealer, who diagnosed that the PTU was faulty and needed to be replaced. The PTU was replaced, and the vehicle was repaired. The vehicle later experienced transmission failures and failed to properly accel... Read more

Incident date: Jan 10, 2026

Odometer Fraud. The contact purchased a 2006 Jeep Grand Cherokee. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 116,000, and after taking the vehicle to a certified mechanic, the Carfax report indicated that the actual mileage was 167,000. The contact had not reported the odometer fraud to another agency.

Incident date: Jan 14, 2026

Instrument cluster/panel went blank; unable to tell speed, temperature control, fuel, tire pressure, blinkers, lights. unable to see controls or displays. unable to see warning lights.

Incident date: Sep 1, 2022

There have been several issues that have occured over the course of the last 3-4 years . Just this winter alone , i have had my 4wd serv needed maintenance , the air conditioning doest get cold the heater doesnt heat up , i have checkee fluids && cleaned necessary components , i have checked all fuses . My vehicle seems to start most of it's issues once the temperature starts to his below 30degre... Read more

Incident date: Sep 1, 2022

There have been several issues that have occured over the course of the last 3-4 years . Just this winter alone , i have had my 4wd serv needed maintenance , the air conditioning doest get cold the heater doesnt heat up , i have checkee fluids && cleaned necessary components , i have checked all fuses . My vehicle seems to start most of it's issues once the temperature starts to his below 30degre... Read more

Incident date: Sep 1, 2022

There have been several issues that have occured over the course of the last 3-4 years . Just this winter alone , i have had my 4wd serv needed maintenance , the air conditioning doest get cold the heater doesnt heat up , i have checkee fluids && cleaned necessary components , i have checked all fuses . My vehicle seems to start most of it's issues once the temperature starts to his below 30degre... Read more

Incident date: Oct 16, 2025

My vehicles rear locker went out on me while driving on the road and completely destroyed itself. I have video evidence on how that looks at the shop where it cost me over 3k to get a new one because I could t drive it or I had to get a whole new rear differential. My steering is already been going loose at 70k miless

Incident date: Oct 16, 2025

My vehicles rear locker went out on me while driving on the road and completely destroyed itself. I have video evidence on how that looks at the shop where it cost me over 3k to get a new one because I could t drive it or I had to get a whole new rear differential. My steering is already been going loose at 70k miless

Incident date: Jan 8, 2026

The vehicle poses a fire risk not allowing the vehicle to be parked under structures and the vehicle cannot be charged even though it is a plug-in hybrid vehicle. There is an active recall and this is not the first one. The fix for the recall is a software update that can shut off the high voltage battery if an issue is encountered which leaves the vehicle in limp mode, which is dangerous when tra... Read more

Incident date: Jan 8, 2026

The vehicle poses a fire risk not allowing the vehicle to be parked under structures and the vehicle cannot be charged even though it is a plug-in hybrid vehicle. There is an active recall and this is not the first one. The fix for the recall is a software update that can shut off the high voltage battery if an issue is encountered which leaves the vehicle in limp mode, which is dangerous when tra... Read more

Incident date: Jan 8, 2026

The vehicle poses a fire risk not allowing the vehicle to be parked under structures and the vehicle cannot be charged even though it is a plug-in hybrid vehicle. There is an active recall and this is not the first one. The fix for the recall is a software update that can shut off the high voltage battery if an issue is encountered which leaves the vehicle in limp mode, which is dangerous when tra... Read more

Incident date: Jan 15, 2026

My 2024 Jeep Wagoneer Series 2 frequently stalls while coming out of idle, such as at traffic lights. This is not the auto stop-start feature and happens whether or not auto stop-start is deactivated. Usually, after being by stopped, as I am getting ready to start moving again, the vehicle will slightly rev or try to lurch forward before stalling out. This turns the engine off, throws the car in... Read more

Incident date: Jan 15, 2026

My 2024 Jeep Wagoneer Series 2 frequently stalls while coming out of idle, such as at traffic lights. This is not the auto stop-start feature and happens whether or not auto stop-start is deactivated. Usually, after being by stopped, as I am getting ready to start moving again, the vehicle will slightly rev or try to lurch forward before stalling out. This turns the engine off, throws the car in... Read more

Incident date: Jan 15, 2026

My 2024 Jeep Wagoneer Series 2 frequently stalls while coming out of idle, such as at traffic lights. This is not the auto stop-start feature and happens whether or not auto stop-start is deactivated. Usually, after being by stopped, as I am getting ready to start moving again, the vehicle will slightly rev or try to lurch forward before stalling out. This turns the engine off, throws the car in... Read more

Incident date: Dec 20, 2025

While merging onto RT684 I went to accelerate and the car was non-responsive to me pushing on the gas. The car continued to not respond to the accellerator and then the "Service 4wD" light came on the dashboard. This was a safety issue because I had no notice that there was an issue until after the issue took place, a car was very close behind me and almost hit me from behind while I had my 2yr ol... Read more

Incident date: Jan 1, 2026

Vehicle acts like it wants to shut off. No warnings or check engine lights it just starts to shake and not let me accelerate. Auto shop looked at it and engine and transmission are ok. They look ed at it 6 times in 4 months and it just keeps happening. Now car is leaking oil and they can’t figure out where from, they replaced oil pan me anything relating to it so not sure what’s wrong. Also, c... Read more

Incident date: Jan 1, 2026

Vehicle acts like it wants to shut off. No warnings or check engine lights it just starts to shake and not let me accelerate. Auto shop looked at it and engine and transmission are ok. They look ed at it 6 times in 4 months and it just keeps happening. Now car is leaking oil and they can’t figure out where from, they replaced oil pan me anything relating to it so not sure what’s wrong. Also, c... Read more

Incident date: Jan 1, 2026

Vehicle acts like it wants to shut off. No warnings or check engine lights it just starts to shake and not let me accelerate. Auto shop looked at it and engine and transmission are ok. They look ed at it 6 times in 4 months and it just keeps happening. Now car is leaking oil and they can’t figure out where from, they replaced oil pan me anything relating to it so not sure what’s wrong. Also, c... Read more

Incident date: Dec 17, 2025

Loss of motor power recall has been present since October 17, 2025 - #25V710. This is an issue that started with our specific Jeep prior to this recall. It is January now and no remedy has been found. The manufacturer will not provide a loaner or rental for us even though the car has shut off on us personally on multiple occasions. They asked us to take it into the dealer to perform a diagnostic, ... Read more

Incident date: Dec 17, 2025

Loss of motor power recall has been present since October 17, 2025 - #25V710. This is an issue that started with our specific Jeep prior to this recall. It is January now and no remedy has been found. The manufacturer will not provide a loaner or rental for us even though the car has shut off on us personally on multiple occasions. They asked us to take it into the dealer to perform a diagnostic, ... Read more

Incident date: Dec 17, 2025

Loss of motor power recall has been present since October 17, 2025 - #25V710. This is an issue that started with our specific Jeep prior to this recall. It is January now and no remedy has been found. The manufacturer will not provide a loaner or rental for us even though the car has shut off on us personally on multiple occasions. They asked us to take it into the dealer to perform a diagnostic, ... Read more

Incident date: Aug 8, 2025

UNKNOWN what failed because it burned to the ground. August 8, 2025 The Jeep was running and driving normal. I pulled over into Robert Louis Stevenson Park parking area to let my kids (ages 3 and 4) out for a potty break. I left the vehicle running since it was hot and the AC was on. As I was getting my first child out smoke started pouring out of the passenger side wheel well and hood, coming... Read more

Fire

Incident date: Nov 3, 2025

I have a Jeep Wrangler 4xE and have issues with various recalls with the battery and unable to charge it. The screen constantly flickers since the update.

Incident date: Jan 13, 2026

I was driving down the interstate in the mountainous region of Montana. While coming down the hill, I lost all power in my vehicle. My car continued to slow down, unable to accelerate. I had multiple warnings/things flash across my screen that identified that I no longer had access to them. After about 30 minute or more of driving slower and slower, able to initially go 30 mph, then it continued t... Read more

Incident date: Jan 13, 2026

I was driving down the interstate in the mountainous region of Montana. While coming down the hill, I lost all power in my vehicle. My car continued to slow down, unable to accelerate. I had multiple warnings/things flash across my screen that identified that I no longer had access to them. After about 30 minute or more of driving slower and slower, able to initially go 30 mph, then it continued t... Read more

Incident date: Jan 13, 2026

I was driving down the interstate in the mountainous region of Montana. While coming down the hill, I lost all power in my vehicle. My car continued to slow down, unable to accelerate. I had multiple warnings/things flash across my screen that identified that I no longer had access to them. After about 30 minute or more of driving slower and slower, able to initially go 30 mph, then it continued t... Read more

Incident date: Mar 1, 2024

The ABS module for this vehicle has been on national back order for over 2 years. Numerous vehicles are involved. With the malfunction, ABS does not perform as intended and creates a safety hazard. In addition other functions are rendered inoperable such as cruise control, hill start, etc. There is no remedy for the defect and manufacturer seems unable to offer a solution

Incident date: Jan 5, 2026

Low oil pressure indication light came on and then off. Vehicle taken to Jeep, they informed us that the 2.4L engine was consuming oil which led to internal damage to engine. Service associate claims Jeep had a recall on this specific problem with this specific engine.

Incident date: Jan 5, 2026

Low oil pressure indication light came on and then off. Vehicle taken to Jeep, they informed us that the 2.4L engine was consuming oil which led to internal damage to engine. Service associate claims Jeep had a recall on this specific problem with this specific engine.

Incident date: Jan 5, 2026

Low oil pressure indication light came on and then off. Vehicle taken to Jeep, they informed us that the 2.4L engine was consuming oil which led to internal damage to engine. Service associate claims Jeep had a recall on this specific problem with this specific engine.

Incident date: Dec 25, 2025

I purchased my Jeep in 8/2024. Since purchasing this Jeep it has had an intermittent burning smell. I was told by the dealership I got it at that it’s normal for burning smells on new cars. Well 13,700 miles later it’s still doing it and a couple of times I have seen smoke coming from the hood area up closer to the windshield area. I took my Jeep to another dealership on 11/29/2025. They drov... Read more

Incident date: Jan 12, 2026

While driving in traffIc on the freeway, my car began to shake, like driving was a struggle. Then, the car stalled and stopped working, with the display still lit and the car still in Drive. Traffic was moving at about 15 miles per hour. I had to hold the brakes to prevent my car from rolling backwards into the cars behind me. I shifted the car into Park. I turned the car off and back on, and it j... Read more

Incident date: Jan 1, 2026

The oil filter housing is made of plastic but holds hot oil, over time it cracks since plastic is not made to handle hot (oil) and cold (weather) cycles

Incident date: Jan 13, 2026

This compliant is based on the manufactures unwillingness to provide a rental car despite the fact the car is in the shop now for over a week. They have stated in writing that they will not provide a rental car or alternative transportation until the repair for NHTSA recall number 25V-766 or 78C is determined. This leads me without a usable vehicle for an unknown period of time and their refusal t... Read more

Incident date: Jan 13, 2026

This compliant is based on the manufactures unwillingness to provide a rental car despite the fact the car is in the shop now for over a week. They have stated in writing that they will not provide a rental car or alternative transportation until the repair for NHTSA recall number 25V-766 or 78C is determined. This leads me without a usable vehicle for an unknown period of time and their refusal t... Read more

Incident date: Jan 13, 2026

This compliant is based on the manufactures unwillingness to provide a rental car despite the fact the car is in the shop now for over a week. They have stated in writing that they will not provide a rental car or alternative transportation until the repair for NHTSA recall number 25V-766 or 78C is determined. This leads me without a usable vehicle for an unknown period of time and their refusal t... Read more

Incident date: Jan 13, 2026

Unknown

Incident date: Jan 13, 2026

Unknown

Incident date: Jan 13, 2026

Unknown

Incident date: Oct 17, 2025

The vehicle experienced repeated loss-of-power and stalling events while driving, including after a software update, which required the vehicle to be towed to a dealership. Similar drivability issues occurred earlier after purchase. The vehicle currently has multiple open safety recalls. Despite repeated attempts to work with the manufacturer and assurances of follow-up by assigned specialists, no... Read more

Incident date: Oct 17, 2025

The vehicle experienced repeated loss-of-power and stalling events while driving, including after a software update, which required the vehicle to be towed to a dealership. Similar drivability issues occurred earlier after purchase. The vehicle currently has multiple open safety recalls. Despite repeated attempts to work with the manufacturer and assurances of follow-up by assigned specialists, no... Read more

Incident date: Oct 17, 2025

The vehicle experienced repeated loss-of-power and stalling events while driving, including after a software update, which required the vehicle to be towed to a dealership. Similar drivability issues occurred earlier after purchase. The vehicle currently has multiple open safety recalls. Despite repeated attempts to work with the manufacturer and assurances of follow-up by assigned specialists, no... Read more

Incident date: Dec 4, 2025

Abs control module defective per dealer diagnostics (110 bucks) , abs light on, brake light on, traction control light on , little car on downhill slope, safety issues are driving without brake control and steering, parts on back order alot of people flooding internet with same issue, as well as oil cooler, who puts plastic in the middle of a hot motor and thinks that wont break, that should h... Read more

Incident date: Dec 4, 2025

Abs control module defective per dealer diagnostics (110 bucks) , abs light on, brake light on, traction control light on , little car on downhill slope, safety issues are driving without brake control and steering, parts on back order alot of people flooding internet with same issue, as well as oil cooler, who puts plastic in the middle of a hot motor and thinks that wont break, that should h... Read more

Incident date: Dec 4, 2025

Abs control module defective per dealer diagnostics (110 bucks) , abs light on, brake light on, traction control light on , little car on downhill slope, safety issues are driving without brake control and steering, parts on back order alot of people flooding internet with same issue, as well as oil cooler, who puts plastic in the middle of a hot motor and thinks that wont break, that should h... Read more

Incident date: Jan 13, 2026

The contact owns a 2017 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the dealer stated that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactu... Read more