Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 124,652 complaints for JEEP
Incident date: Jun 2, 2026
I was just driving normally when, completely out of nowhere, my whole dashboard suddenly lit up with a massive cluster of warning lights all at the exact same time. The power steering light, ABS light, traction control (VSA), tire pressure light, and the main brake light all popped up instantly. The most confusing part is that my steering and brakes actually feel completely fine. There is mechani... Read more
Incident date: Jun 2, 2026
I was just driving normally when, completely out of nowhere, my whole dashboard suddenly lit up with a massive cluster of warning lights all at the exact same time. The power steering light, ABS light, traction control (VSA), tire pressure light, and the main brake light all popped up instantly. The most confusing part is that my steering and brakes actually feel completely fine. There is mechani... Read more
JEEP
GRAND CHEROKEE
(2025) - STEERING
Jun 10, 2026
Incident date: Jun 2, 2026
we list the car on 2024 in the same year, EQS450+ 2024 model from S.M Dealer. In a few months after drove the car , I notice about the break having the problem, I took the car to S.M repair center,. Then again, a few months after the same problem, then Mr. Antonio Aranda, the service advisor, has indicated that the car break has been ok and there is no issue. We took the care gain, we had the same... Read more
Incident date: Jun 1, 2026
I had a engine replacement under Pi1803 they gave me the vechile back w active abs light exuast leak and damaged click spring refused ti look at till I paid dx fee this all appeared the day I went to pick uo vechicle
Incident date: Jun 1, 2026
I am filing this complaint regarding an unresolved and potentially dangerous safety defect involving the rearview camera system on my Ford vehicle, which was presented to Wade Ford Auto Dealership and Service in Smyrna, Georgia for a rear camera recall repair. I brought my vehicle, a 2016 Ford Expedition, to Wade Ford for recall service related to the rearview camera. Wade Ford retained my vehic... Read more
JEEP
WRANGLER
(2022) - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Jun 9, 2026
Incident date: Jan 30, 2026
I’m concerned about the bbq propane compartment getting hairline cracks and the brass shut off valve that’s made of brass and dropping down to the road and getting road rash till it grinds through the shut off valve. I just read on a Thor Facebook forum that this happened to a 2016 Thor Windsport 34P. I have the pictures he posted. I asked AI Gemini, apparently this is a known and well docume... Read more
Incident date: Apr 14, 2025
I’m concerned about the bbq propane compartment getting hairline cracks and the brass shut off valve that’s made of brass and dropping down to the road and getting road rash till it grinds through the shut off valve. I just read on a Thor Facebook forum that this happened to a 2016 Thor Windsport 34P. I have the pictures he posted. I asked AI Gemini, apparently this is a known and well docume... Read more
Incident date: May 1, 2024
The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to turn and exhibited resistance, with no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering wheel had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware... Read more
Incident date: May 1, 2024
The contact owns a 2018 Chevrolet Malibu. The contact stated that while driving on the interstate and attempting to exit the ramp at 40-45 MPH, the brakes failed. After restarting the vehicle, the check engine warning light illuminated. The contact related the failure to NHTSA Campaign Number: 18V576000 (Service Brakes, Hydraulic). The vehicle was towed to the local dealer, where it was diagnosed ... Read more
Incident date: Jun 1, 2026
While driving on highway , sunroof exploded. there were no other vehicles around , we did not hit anything. The sunroof exploded while were driving 65 MPD . Only glass left was about 2 inched all around the seal.
Incident date: Jun 1, 2026
Recall 25S76 manufacturer recall ID 25V467 NHTSA recall ID has been pending with an unavailable remedy for almost a year. I find this an unreasonable amount of time for this type of recall as this is a big safety issue.
Incident date: Jun 1, 2026
The contact owns a 2019 Lincoln Nautilus. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument cluster intermittently blinked and flickered. The "Adaptive Steering Fault" warning message was displayed, and the steering wheel became misaligned. Additionally, while driving approximately 65 MPH, the vehicle exper... Read more
Incident date: Jun 9, 2026
UNKNOWN - however there were NO warning lights or any other indication of malfunction or to service the truck. I took the truck to an independent service center & they did a full inspection & I did receive an estimate for repairs.
Incident date: Jun 9, 2026
UNKNOWN - however there were NO warning lights or any other indication of malfunction or to service the truck. I took the truck to an independent service center & they did a full inspection & I did receive an estimate for repairs.
Incident date: Dec 31, 1969
My 2020 Jeep Compass experiences sudden, unexpected engine shut-offs while driving. The engine loses power and stalls without warning, and shortly afterward the dashboard displays a 'Coolant Temperature Too High' warning. The vehicle has stalled while in motion, including at highway speeds, creating a serious safety hazard. After the stall, the vehicle restarts and behaves normally, but the proble... Read more
Incident date: Nov 20, 2025
The contact owns a 2023 Mercedes-Benz EQB-Class. The contact received notification of NHTSA Campaign Number: 25V487000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The conta... Read more
Incident date: Nov 20, 2025
Transmission wouldn't shift out of 2nd gear and wouldnt shift into reverse. Has no power steering or power brakes
Incident date: Apr 2, 2025
Blown head gasket. Engine lost power and forced me to pull over. The problem is well documented with this generation of Honda 1.5T engines, Honda dealership confirmed problem and second opinion from independent shop also confirmed, citing they had another Honda with the same 1.5T engine with the same blown head gasket issue. No clear warnings prior to event, all the dashboard lights flashed on whe... Read more
Incident date: Apr 2, 2025
For the past year, I have been dealing with a recurring check engine light on my Ford Fusion related to Diagnostic Trouble Code P0301 – Cylinder 1 Misfire. Despite multiple repair attempts by qualified mechanics, the issue continues to return, leaving me with mounting repair bills, lost confidence in my vehicle, and serious concerns about its reliability and safety. Every time the check engine l... Read more
Incident date: Apr 2, 2025
For the past year, I have been dealing with a recurring check engine light on my Ford Fusion related to Diagnostic Trouble Code P0301 – Cylinder 1 Misfire. Despite multiple repair attempts by qualified mechanics, the issue continues to return, leaving me with mounting repair bills, lost confidence in my vehicle, and serious concerns about its reliability and safety. Every time the check engine l... Read more
JEEP
GRAND CHEROKEE
(2023) - ELECTRICAL SYSTEM
Jun 9, 2026
Incident date: Jun 9, 2026
The contact owns a 2024 Ford F-350. The contact stated that after reversing into the driveway and parking the vehicle, the engine was turned off while the vehicle was in reverse(R). The contact exited the vehicle and entered the residence. Moments later, the vehicle erroneously rolled down the driveway downhill and collided with a building on the property. The contacted stated that the Automatic R... Read more
Crash
Incident date: Jun 9, 2026
What component or system failed or malfunctioned? Seatbelt sensor system and cruise control system. The seatbelt sensor prevents cruise control activation unless the belt is fastened. How was your safety or the safety of others put at risk? A driver who cannot wear a seatbelt for a valid medical reason (recognized by state law) is forced to drive without cruise control. Manually maintaining speed... Read more
Incident date: Jun 8, 2026
The contact owns a 2025 Toyota Tundra. The contact stated that the vehicle was leaking oil. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the gasket needed to be replaced. The vehicle was not repaired. The contact requested a buyback. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000.
Incident date: Jun 8, 2026
While driving my 2020 Acura RDX on the highway, the sunroof suddenly shattered without any warning. There was a very loud explosion-like sound that was extremely startling and frightening. No objects appeared to strike the vehicle, and the glass seemed to break on its own while driving at highway speed.
Incident date: Jun 8, 2026
Car was running fine then went to start and received warning about car being too hot. Checked coolant and it was low. Refilled and drove home. Upon arriving engine light came on. PO301 code. There was coolant intrusion into the cylinders, leading to engine failure. Rough idle when starting. Did not drive after this. Went to start and car will not start at all. Symptoms include: Coolant loss wit... Read more
Incident date: Oct 4, 2025
The vehicle is a 2017 Ram 1500 Big Horn EcoDiesel 4x4 that I bought new in 2018. The backup camera has been a constant intermittent problem since the second year of ownership. It will go dark, have a green screen, or display scrambled lines. The camera has been replaced by the local Ram dealer (Mullahey Jeep/Dodge/Ram in Paso Robles, CA) at least once under warranty, but the problem recurred... Read more
Incident date: May 26, 2026
Recall on rear view cams and front dashboard connectivity is a continuous issue with the car and the dealership visits did not resolve the problem and recalls are still pending for want of spares and non availability of techs or some reasons by the dealer
Incident date: May 26, 2026
Recall on rear view cams and front dashboard connectivity is a continuous issue with the car and the dealership visits did not resolve the problem and recalls are still pending for want of spares and non availability of techs or some reasons by the dealer
Incident date: May 26, 2026
The engine began making a metallic knocking noise while at idle and very soon after began to make the same noise under acceleration. This noise sounded very much like the onset of rod bearing failure. The vehicle was driven straight home and parked. We called the dealership the next day and made a service appointment. As I drove the vehicle to the dealership, the engine noise became worse and was ... Read more
Incident date: Apr 10, 2026
The vehicle shudders and loses power when accelerating fast. My wife almost got hit when she pulled out in traffic the car stalled out. It is due to the cylinder deactivation (afm).
Incident date: Apr 10, 2026
The vehicle shudders and loses power when accelerating fast. My wife almost got hit when she pulled out in traffic the car stalled out. It is due to the cylinder deactivation (afm).
Incident date: Jun 4, 2026
Related Recall: 24-01-023G DTC P1A9096 CHECK FOR ICCU & FUSE REPLACEMENT & ICCU SOFTWARE UPDATE (RECALL 021G) On August 8, 2025 I was vacationing and attempted to charge the vehicle at a hotel's level 2 destination charger (32 amp) but the vehicle refused to charge. I then drove 20 minutes away to DC Fast Charge and it worked, and tried level 2 charging again, it still did not work. I ruled out t... Read more
Incident date: May 29, 2026
Two warming lights come on when I turn the steering wheel - the ABS and the stability control light. When I turn the steering wheel both of these lights turn on. I viewed a video about this problem and the suggestion was made that the problem could be a safety issue and that it might be corrected by setting the car on a level spot and then turning the key to the on position (but not starting it)... Read more
Incident date: Jun 19, 2025
The car has extreme vibration almost like speed wobbles when accelerating. Difficult to steer particularly if accelerating to change lanes. Appears the cv axles / have gone bad. Shocked there is not an active recall for the 2023 model year given the amount of reports of similar issue I have found online.
Incident date: Jan 2, 2026
At approximately 24,000 miles the engine had catastrophic failure under normal street/highway driving conditions. The engine is the 6.2L V8. The issue began with a high pitch squeal or chirping sound and noticeable power loss. I parked the truck over night and then drove it to the dealer first thing the next morning. While on the way to the dealership, which was less than 20 miles away, the engine... Read more
Incident date: Jan 2, 2026
At approximately 24,000 miles the engine had catastrophic failure under normal street/highway driving conditions. The engine is the 6.2L V8. The issue began with a high pitch squeal or chirping sound and noticeable power loss. I parked the truck over night and then drove it to the dealer first thing the next morning. While on the way to the dealership, which was less than 20 miles away, the engine... Read more
Incident date: Jun 1, 2024
On XXX My car was stopped at a light, the vehicle shot down, and would not restart. I had the car towed to Galeana Kia, [XXX]. Upon isnpection at Kia it was found that the engine oil was three quarts low. I was shocked. There had been no warning lights on the dashboard. I had a synthetic oil change 9,000 miles previously. Galeana Kia charged me $315.96. There was a subsequent recall 25V099. "The... Read more
JEEP
WAGONEER S
(2025) - ELECTRICAL SYSTEM
Jun 8, 2026
Incident date: Aug 15, 2025
When i first purchased the vehicle off the lot a few years back (its a 21, so probably in 22?) Brand new off the lot minimal miles. Within the first few months we started having issues with the power wanting to shift down. We took it in, the dealership found nothing wrong with it and cleared the codes. This happened a few more times. The last 2 times I took it in. They mentioned that there were re... Read more
JEEP
WAGONEER S
(2025) - UNKNOWN OR OTHER
Jun 8, 2026
Incident date: Aug 15, 2025
I had just started my car and when i turned my radio was on ,that has been playing music & letting my take take calls thru just fine. I then turned the audio off because I was on a phone call & didnt want it to conect to the car and all i could hear & everyone in walmart parking lot could hear was EXTREMELY loud white noise(static) . Even with the audio turned off & completely down, it was deafeni... Read more
Incident date: Jun 6, 2026
The contact owns a 2019 Hyundai Kona. The contact stated that while making left turns on several occasions, the vehicle stalled. The vehicle was shifted into park (P) and restarted. The vehicle was not diagnosed or repaired. However, during routine maintenance, an independent mechanic noticed that the oil reservoir was empty, and an oil change was completed. The manufacturer was notified of the fa... Read more
Incident date: Jun 6, 2026
The contact owns a 2019 Honda Ridgeline. The contact stated that while reversing out of a parking spot, the vehicle stalled. No warning light was illuminated. The contact pushed the vehicle into the parking spot. The contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) and NHTSA Action Number: PE25008 (Engine). The vehicle was towed to the local dealer, wher... Read more
Incident date: Jun 6, 2026
The contact owns a 2019 Honda Ridgeline. The contact stated that while reversing out of a parking spot, the vehicle stalled. No warning light was illuminated. The contact pushed the vehicle into the parking spot. The contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) and NHTSA Action Number: PE25008 (Engine). The vehicle was towed to the local dealer, wher... Read more
JEEP
GRAND CHEROKEE
(2025) - VISIBILITY/WIPER
Jun 8, 2026
Incident date: May 25, 2026
top grill deflector flew off at highway speeds creating a safety hazard for me and others in the highway. 2022 GMC Sierra with the same part and grill was previously recalled for this identical issue. 2022-2026 models have the same problem and should be included in the recall. Please see Safety Recall N242490120
JEEP
GRAND CHEROKEE
(2025) - BACK OVER PREVENTION
Jun 8, 2026
Incident date: May 25, 2026
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part required for the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the rearview camera displayed a distorted image alongside an erro... Read more
Incident date: Jun 1, 2026
I experienced a sudden coolant leak on my 2017 Ford F‑150 equipped with the 3.5L EcoBoost engine. The Ford dealership diagnosed the issue as leaking turbocharger coolant lines. The coolant was leaking in the turbo area and dripping onto extremely hot exhaust components. This creates a risk of rapid coolant loss, overheating, loss of power while driving, and potential engine compartment fire. Th... Read more
Incident date: Jun 1, 2026
Bad starter. When utilizing auto start/stop, the engine would fail to restart at stop. The car would need to be shifted back to park, turned all the way off, and then back on to restart, resulting in a delay - an unsafe practice at an intersection.
Incident date: Jun 1, 2026
Bad starter. When utilizing auto start/stop, the engine would fail to restart at stop. The car would need to be shifted back to park, turned all the way off, and then back on to restart, resulting in a delay - an unsafe practice at an intersection.
JEEP
GRAND WAGONEER
(2024) - POWER TRAIN
Jun 8, 2026
Incident date: Apr 18, 2025
When I was driving my van was loosing power even when I was pushing the gas I had to pull over before a car was about to hit me. I look it up online it had a recall in 2013 but I bought van from someone last year and I called the ford place about the recall and they said couldn’t do it Mac hik in Jackson
JEEP
GRAND WAGONEER
(2024) - ENGINE
Jun 8, 2026
Incident date: Apr 18, 2025
A message came on the screen saying “engine maintenance required” and it’s not going away. Upon doing a google search, there is a common failure in the cooling system for these cars reported by a lot of owners.
JEEP
GRAND WAGONEER
(2024) - LANE DEPARTURE: ASSIST
Jun 8, 2026
Incident date: Apr 18, 2025
i was driving on the highway with lane assist on and i can feel it correcting me even though it wasn’t needing to be but i thought maybe i was driving a little bad but then i contirue to drive with it on and i instantly get jerked to the left like if it saw something and swerved and we spun out and almost went to another highway oncoming traffic , my passenger stated the wheel was shaking the sa... Read more
Crash
2 injured