Consumer Safety Complaints

Incident date: Jan 13, 2026

The vehicle is a leased 2024 Jeep Grand Cherokee that was taken out of service due to two manufacturer safety recalls. The dealership retained possession of the vehicle for approximately eight (8) days to complete recall-related repairs. During this period, the vehicle was not safe to operate and no loaner vehicle or alternate transportation was provided. The dealership instructed us to obtain a... Read more

Incident date: May 1, 2025

The vehicle is currently inoperable and has been in the shop over 60 days. Intermittent power loss resulting in losing some safety components while driving such as power steering, adaptive breaking etc On 7 different occasions it has left my family stranded and even once completely locked out with all car seats and identification inside. We were unable to open the vehicle and it had to be towed. ... Read more

Incident date: May 1, 2025

The vehicle is currently inoperable and has been in the shop over 60 days. Intermittent power loss resulting in losing some safety components while driving such as power steering, adaptive breaking etc On 7 different occasions it has left my family stranded and even once completely locked out with all car seats and identification inside. We were unable to open the vehicle and it had to be towed. ... Read more

Incident date: May 1, 2025

The vehicle is currently inoperable and has been in the shop over 60 days. Intermittent power loss resulting in losing some safety components while driving such as power steering, adaptive breaking etc On 7 different occasions it has left my family stranded and even once completely locked out with all car seats and identification inside. We were unable to open the vehicle and it had to be towed. ... Read more

Incident date: Dec 18, 2024

The issue involves the high-voltage battery system and charging system on my 2023 Jeep Wrangler 4xe. The vehicle was previously subject to Recall 95B, which addressed high-voltage battery safety concerns and was performed by an authorized Jeep dealership. After that recall, the vehicle later experienced additional hybrid system issues, which required replacement of the charging port due to battery... Read more

Incident date: Dec 19, 2025

I took my Jeep into the dealership for the 68C recall and when I got it back they stated they updated the software. I checked the history of the Jeep and did not see that the dealership charge the battery to 75% or do a test drive. My understanding is that these two things out of three were to be done for the recall to be completed. I just want to make sure it was done correctly. When I contacted ... Read more

Incident date: Jan 20, 2026

Reference prior recall 68C/NHTSA 25V-741. Had Jeep serviced for this recall. Was advised the vehicle passed the software update. Noticing that when the vehicle is in Electric mode there is a loss of power when the % range is at the halfway mark. This was a prior issue as well with recall, 73C/NHTSA 25V-576. No point in taking me to a Jeep dealership to review. They will not do anything unless th... Read more

Incident date: Jan 11, 2025

The clutch does not engage properly cause it to burnout.

Incident date: Jan 11, 2025

The clutch does not engage properly cause it to burnout.

Incident date: Nov 21, 2025

The vehicle experienced a loss of motive power while stopped at a traffic light and would not accelerate when the accelerator was pressed. The failure appears related to the powertrain/electrical system. The vehicle was unable to move and required a restart to regain propulsion. The vehicle remains available for inspection upon request. This failure placed my safety and the safety of other road u... Read more

Incident date: Nov 21, 2025

The vehicle experienced a loss of motive power while stopped at a traffic light and would not accelerate when the accelerator was pressed. The failure appears related to the powertrain/electrical system. The vehicle was unable to move and required a restart to regain propulsion. The vehicle remains available for inspection upon request. This failure placed my safety and the safety of other road u... Read more

Incident date: Nov 21, 2025

The vehicle experienced a loss of motive power while stopped at a traffic light and would not accelerate when the accelerator was pressed. The failure appears related to the powertrain/electrical system. The vehicle was unable to move and required a restart to regain propulsion. The vehicle remains available for inspection upon request. This failure placed my safety and the safety of other road u... Read more

Incident date: Dec 18, 2025

In November 2025, I recently completed a recall repair to my 2014 Jeep Cherokee (NHSTA #XXX/Jeep #49A). I picked up my Jeep and parked it and did not drive it for several weeks. In December 2025, I rented my 2014 Jeep Cherokee on Turo and within the first 24hrs of driving, the renter contacted me and told me the electronic parking brake malfunctioned when the vehicle was parked, which prevented th... Read more

Incident date: Dec 18, 2025

In November 2025, I recently completed a recall repair to my 2014 Jeep Cherokee (NHSTA #XXX/Jeep #49A). I picked up my Jeep and parked it and did not drive it for several weeks. In December 2025, I rented my 2014 Jeep Cherokee on Turo and within the first 24hrs of driving, the renter contacted me and told me the electronic parking brake malfunctioned when the vehicle was parked, which prevented th... Read more

Incident date: Jan 19, 2026

Warning light came on that said "Service 4WD System" at approximately 86,969 miles on a 2020 Jeep Cherokee Trailhawk. Took to dealer and was advised that PTU (power transfer unit) must be replaced at a cost of $3,945.19. Was also advised that DTCM "transfer case control module must be replaced at a cost of $776.95. Total cost to resolve "Service 4WD System" problem as quoted is $4,722.14. It has b... Read more

Incident date: Oct 20, 2025

The contact owns a 2020 Jeep Wrangler. The contact stated that while the vehicle was parked, the instrument panel became dark. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was unknown. The vehicle was not repaired. The failure reoccurred and the vehicle was taken back to the... Read more

Incident date: May 19, 2025

Transmission jerks had in the shop three times for the same problem it feels like it's going to throw you through the windshield. It's been in the shop since October 23rd 2025 for several problems and the guy told me it was using oil.

Incident date: May 19, 2025

Transmission jerks had in the shop three times for the same problem it feels like it's going to throw you through the windshield. It's been in the shop since October 23rd 2025 for several problems and the guy told me it was using oil.

Incident date: May 19, 2025

Transmission jerks had in the shop three times for the same problem it feels like it's going to throw you through the windshield. It's been in the shop since October 23rd 2025 for several problems and the guy told me it was using oil.

Incident date: Nov 15, 2025

PTU failure. Causing vehicle to roll when placed in park. Service 4WD indicator light. Many other 2019 Cherokee models are part of a major recall. This one should be included.

Incident date: Jan 8, 2026

Lost all power to vehicle after driving for approximately 40 minutes, around 60-70 MPH. I was driving on the highway and then lost all power. I was able to pull off of the interstate and got a few blinking messages. The only one I remember was "Shift to P to Start". I could not accelerate at all and probably had less than a minute to get to safety before the car coasted to a stop and I was forced ... Read more

Incident date: Jan 8, 2026

Lost all power to vehicle after driving for approximately 40 minutes, around 60-70 MPH. I was driving on the highway and then lost all power. I was able to pull off of the interstate and got a few blinking messages. The only one I remember was "Shift to P to Start". I could not accelerate at all and probably had less than a minute to get to safety before the car coasted to a stop and I was forced ... Read more

Incident date: Jan 8, 2026

Lost all power to vehicle after driving for approximately 40 minutes, around 60-70 MPH. I was driving on the highway and then lost all power. I was able to pull off of the interstate and got a few blinking messages. The only one I remember was "Shift to P to Start". I could not accelerate at all and probably had less than a minute to get to safety before the car coasted to a stop and I was forced ... Read more

Incident date: Jan 20, 2026

The vehicle recently showed an error stating "Service 4WD" which appears to be a known issue with this model of vehicle. When checking the VIN number, it appears this particular vehicle is supposedly not one that has this issue. However with that being said, it is giving the code that is specifically has this issue. The cost to fix this totals more than $4,000 and is known to Chrysler. This ve... Read more

Incident date: Jan 13, 2026

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer and manufacturer were not yet contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact’s daughter was driving a... Read more

Incident date: Jan 5, 2026

The right side back seat belt became jammed and tighten around child's body. With no release button or no way to untangle the seatbelt, the belt had to be cut to prevent further tightening around child's body and to prevent suffocation.

Incident date: Aug 20, 2025

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact ... Read more

Incident date: Aug 20, 2025

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact ... Read more

Incident date: Oct 10, 2025

Center lost all lighting, cannot see gas gauge, oil pressure, engine heat gauge and odometer reading. This is my 3rd complaint. Is there anything going on with this problem.

Incident date: Jan 18, 2026

The rear left side of vehicle bolt sheared off the top tension link causing damage to knuckle, axel and tie rod.

Incident date: Jan 14, 2026

I am writing to demand the immediate buyback of my 2024 Jeep Wrangler 4xe due to catastrophic safety defects, multiple recalls, and Stellantis's own actions that have rendered this vehicle unsafe, unmarketable, and virtually worthless. The confluence of critical safety recalls, stop-sale orders, and the announced phase-out of this model line has created an untenable situation that warrants full re... Read more

Incident date: Jan 16, 2026

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen. The vehicle was taken to the independent mechanic, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was advised to contact t... Read more

Incident date: Jan 16, 2026

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen. The vehicle was taken to the independent mechanic, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was advised to contact t... Read more

Incident date: Aug 1, 2025

Paint, bubbling and corrosion not declared as a defect by the jeep dealership. I would have never purchased knowing this information. I am looking for a goodwill repair of the defect of mixed metal causing corrosion on the body. Jeep states I am out of the extended warranty for repair. I am hoping to open a claim to get a repair of this manufacturing defect that was not disclosed in good faith to ... Read more

Incident date: Oct 15, 2025

Driving down the road with vehicles on opposite side and vehicle shut off with no warnings and had no steering. Had to turn vehicle on and off 3-4 times to get back to home. Had to get vehicle towed to dealership and now has 3 recalls on it and two have no remedy. It has been since October of 2025 since this has been going on with no fix, no solution, no reimbursement for payments still being made... Read more

Incident date: Oct 15, 2025

Driving down the road with vehicles on opposite side and vehicle shut off with no warnings and had no steering. Had to turn vehicle on and off 3-4 times to get back to home. Had to get vehicle towed to dealership and now has 3 recalls on it and two have no remedy. It has been since October of 2025 since this has been going on with no fix, no solution, no reimbursement for payments still being made... Read more

Incident date: Oct 15, 2025

Driving down the road with vehicles on opposite side and vehicle shut off with no warnings and had no steering. Had to turn vehicle on and off 3-4 times to get back to home. Had to get vehicle towed to dealership and now has 3 recalls on it and two have no remedy. It has been since October of 2025 since this has been going on with no fix, no solution, no reimbursement for payments still being made... Read more

Incident date: Jan 16, 2026

On Friday, January 16, 2026, I was involved in a head-on collision. During the accident, the airbags did not deploy, and the seatbelt failed to lock, which resulted in me not being properly restrained. As a result, I suffered a mild concussion along with significant bruising. In addition to this serious safety concern, we have made numerous complaints regarding ongoing electrical issues with the ... Read more

Crash

Incident date: Jan 16, 2026

On Friday, January 16, 2026, I was involved in a head-on collision. During the accident, the airbags did not deploy, and the seatbelt failed to lock, which resulted in me not being properly restrained. As a result, I suffered a mild concussion along with significant bruising. In addition to this serious safety concern, we have made numerous complaints regarding ongoing electrical issues with the ... Read more

Crash

Incident date: Jan 9, 2026

The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was driven to the shoulder of the road. The contact inspected the vehicle and added approximately three quarts of oil to the engine. The vehicle was taken to an independent mechanic. The contact was informed that there was an oil leak. Th... Read more

Incident date: Jan 9, 2026

The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was driven to the shoulder of the road. The contact inspected the vehicle and added approximately three quarts of oil to the engine. The vehicle was taken to an independent mechanic. The contact was informed that there was an oil leak. Th... Read more

Incident date: Jan 19, 2026

While driving on the highway on 1/19/2026, the electric power steering system abruptly stopped working. It took all my strength to steer the vehicle to take the first available exit. The failure made controlling the vehicle very difficult, putting my safety, my family's safety and the safety of others around me at risk. As soon as the vehicle slowed to approximately 20mph, the power steering ... Read more

Incident date: Jan 19, 2026

While driving on the highway on 1/19/2026, the electric power steering system abruptly stopped working. It took all my strength to steer the vehicle to take the first available exit. The failure made controlling the vehicle very difficult, putting my safety, my family's safety and the safety of others around me at risk. As soon as the vehicle slowed to approximately 20mph, the power steering ... Read more

Incident date: Oct 14, 2025

10/14/25: Started car and put it in reverse, slow to reverse. Then tried to pull forward, very sluggish with a delay, then when I pushed accelerator a little more, it took off and then it wouldn’t stop. I had to slam on breaks to stop. My head jerked forward and back and hit the headrest. My son was pushed forcefully into his seatbelt to stop the momentum. I turned on/ off car and then started t... Read more

Incident date: Oct 14, 2025

10/14/25: Started car and put it in reverse, slow to reverse. Then tried to pull forward, very sluggish with a delay, then when I pushed accelerator a little more, it took off and then it wouldn’t stop. I had to slam on breaks to stop. My head jerked forward and back and hit the headrest. My son was pushed forcefully into his seatbelt to stop the momentum. I turned on/ off car and then started t... Read more

Incident date: Jan 17, 2026

All dashboard lights came on while cherokee shut off on the parkway yet allowing me to steer to the side shoulder. Is this a symptom of total integrated power module TIPM.

Incident date: Jan 17, 2026

All dashboard lights came on while cherokee shut off on the parkway yet allowing me to steer to the side shoulder. Is this a symptom of total integrated power module TIPM.

Incident date: Jan 17, 2026

All dashboard lights came on while cherokee shut off on the parkway yet allowing me to steer to the side shoulder. Is this a symptom of total integrated power module TIPM.

Incident date: Jan 18, 2026

Driver side Headrest Airbag Yes vehicle is available for inspection. No accident Yes injury The driver side headrest airbag deployed while driving without an accident happening. I suffered whiplash and headaches after the incident that happened on January 18th, 2026. The headrest airbag deploying could have caused an accident but lucky for me I was able to pull my vehicle over safely. There is... Read more

1 injured

Incident date: Jan 19, 2026

OFFICIAL REPORT: UNJUSTIFIED DENIAL OF SAFETY REMEDY & DATA INCONSISTENCY - VIN: 1C4JJXN6XPW623043 I am filing this official complaint regarding a significant barrier to resolving Safety Recall 68C (Battery Fire Risk) and Recall 78C on my 2023 Jeep Wrangler 4xe. 1. DEBUNKING MANUFACTURER CLAIMS: Stellantis Middle East (Ref: FA-25274) has declined to perform the remedy, claiming authorized dealers ... Read more