Consumer Safety Complaints

Incident date: Feb 28, 2024

The contact owns a 2024 Jeep Wrangler. The contact stated that when attempting to accelerate from being idle, or while driving at various speeds, the vehicle would suddenly jerk, accelerate at an unexpected speed, or fail to accelerate. There was a ticking noise coming from the front end of the vehicle that could be heard when standing outside the vehicle. The Check Engine light and the explanati... Read more

Crash 1 injured

Incident date: Feb 28, 2024

The contact owns a 2024 Jeep Wrangler. The contact stated that when attempting to accelerate from being idle, or while driving at various speeds, the vehicle would suddenly jerk, accelerate at an unexpected speed, or fail to accelerate. There was a ticking noise coming from the front end of the vehicle that could be heard when standing outside the vehicle. The Check Engine light and the explanati... Read more

Crash 1 injured

Incident date: Jan 26, 2026

My 2022 Wagoneer has stalled out 3 times at intersections as a result of the automatic start/stop. This is extremely dangerous! I have been stranded in the intersection 2 out of the 3 times until I was able to turn off/on the vehicle and trouble shoot it.

Incident date: Jan 26, 2026

My 2022 Wagoneer has stalled out 3 times at intersections as a result of the automatic start/stop. This is extremely dangerous! I have been stranded in the intersection 2 out of the 3 times until I was able to turn off/on the vehicle and trouble shoot it.

Incident date: Jan 21, 2026

Engine failure due to coolant leak: in December, 2025, vehicle was towed to dealership due to overheating engine. While driving home from work, Vehicle was exhibiting engine overheating including temperature warning lights, temperature gauge fluctuating from normal to extremely high, a strange sound coming from the front of the vehicle (almost like a fan was not working) and running rough, like a ... Read more

Incident date: Nov 6, 2025

CRITICAL RECALL: NHTSA 25V-766 / FCA 78C (NO REMEDY AVAILABLE SINCE NOVEMBER 6, 2025) Status: INCOMPLETE - REMEDY UNDER DEVELOPMENT Risk Level: CATASTROPHIC Safety Risks: • Sand contamination in the engine from a manufacturing defect • Catastrophic engine failure • Vehicle fire • Unexpected and unrecoverable loss of propulsion while driving • Vehicle crash without prior warning • Risk ... Read more

Incident date: Nov 6, 2025

CRITICAL RECALL: NHTSA 25V-766 / FCA 78C (NO REMEDY AVAILABLE SINCE NOVEMBER 6, 2025) Status: INCOMPLETE - REMEDY UNDER DEVELOPMENT Risk Level: CATASTROPHIC Safety Risks: • Sand contamination in the engine from a manufacturing defect • Catastrophic engine failure • Vehicle fire • Unexpected and unrecoverable loss of propulsion while driving • Vehicle crash without prior warning • Risk ... Read more

Incident date: Nov 12, 2025

Manufacturer officially admits a risk of catastrophic engine failure and vehicle fire due to sand contamination, but states that no remedy is available. There is no remedy for the engine fire risk (Recall 78C). I do not feel safe driving this vehicle. The dealership (Fred BEANS, Doylestown PA) confirmed the recalls but cannot fix the engine issue. I am requesting a vehicle repurchase (buyback) b... Read more

Incident date: Jan 25, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? PTU Failure How was your safety or the safety of others put at risk? My partner and I were driving on [XXX] in the winter when the vehicle lost power and ability to drive. This put the safety of myself, my partner, and other drivers at risk. Has the problem been reproduced or confirmed by a dealer... Read more

Incident date: Jun 18, 2025

My car has the start/stop when it turns off when your idle, well sometimes when you release the brake to go it will hesitate to turn back on and or even not start again at all and you have to fully turn the car off and back on.

Incident date: Nov 5, 2025

Vehicle: 2006 Jeep Liberty VIN: [XXX] Summary: The front lower ball joint on my 2006 Jeep Liberty failed while the vehicle was in normal use. This failure matches the defect described in NHTSA Recall 06V288000 (Chrysler F23), which involves corrosion and separation of the front lower ball joints. My VIN does not currently show this recall as open, but the failure occurred exactly as described in ... Read more

Incident date: Nov 5, 2025

Vehicle: 2006 Jeep Liberty VIN: [XXX] Summary: The front lower ball joint on my 2006 Jeep Liberty failed while the vehicle was in normal use. This failure matches the defect described in NHTSA Recall 06V288000 (Chrysler F23), which involves corrosion and separation of the front lower ball joints. My VIN does not currently show this recall as open, but the failure occurred exactly as described in ... Read more

Incident date: Nov 5, 2025

Vehicle: 2006 Jeep Liberty VIN: [XXX] Summary: The front lower ball joint on my 2006 Jeep Liberty failed while the vehicle was in normal use. This failure matches the defect described in NHTSA Recall 06V288000 (Chrysler F23), which involves corrosion and separation of the front lower ball joints. My VIN does not currently show this recall as open, but the failure occurred exactly as described in ... Read more

Incident date: Jan 22, 2026

Component Failure: This vehicle has suffered a recurring "Loss of Motive Power" (LMP) while in motion. On [XXX], for the third time, the internal combustion engine shut off completely while the vehicle was being driven in traffic. The vehicle is available for inspection upon request. Safety Risk: This incident occurred on a public road in New York during a severe winter storm with over a foot of ... Read more

Incident date: Jan 22, 2026

Component Failure: This vehicle has suffered a recurring "Loss of Motive Power" (LMP) while in motion. On [XXX], for the third time, the internal combustion engine shut off completely while the vehicle was being driven in traffic. The vehicle is available for inspection upon request. Safety Risk: This incident occurred on a public road in New York during a severe winter storm with over a foot of ... Read more

Incident date: Jan 22, 2026

Component Failure: This vehicle has suffered a recurring "Loss of Motive Power" (LMP) while in motion. On [XXX], for the third time, the internal combustion engine shut off completely while the vehicle was being driven in traffic. The vehicle is available for inspection upon request. Safety Risk: This incident occurred on a public road in New York during a severe winter storm with over a foot of ... Read more

Incident date: Apr 18, 2024

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning illuminated. The contact stated that the vehicle had been running rough and idling roughly prior to the warning light becoming illuminated. The vehicle was taken to a local dealer to be diagnosed. The vehicle was diagnosed, and DTC: P0302 (Misfire in cylinder #2) was... Read more

Incident date: Nov 13, 2024

I have been having an intermittent 4WD SERVICE light come on, then after a while it stayed on. I brought the vehicle to my mechanic who diagnosed the issue as a failing Power Transfer Unit (PTU). He suggested I bring to the dealership for diagnosis as he saw recalls and service bulletins related to this issue, indeed I found "NHTSA Campaign 25V011000 (Reported April 2025): Involves the power trans... Read more

Incident date: Oct 17, 2025

The contact's son owns a 2016 Jeep Grand Cherokee. While the owner was driving at an undisclosed speed, the check engine warning light illuminated. The contact was informed that the vehicle had been running rough and idling roughly prior to the warning light becoming illuminated. The owner had taken the vehicle to a local dealer to be diagnosed. The dealer retrieved DTC: P0303 (Misfire in Cylinder... Read more

Incident date: Jan 24, 2026

The vehicle accelerated on its own unable to control or stop the vehicle

Crash

Incident date: Jan 24, 2026

On sat 01/24/26 I was filling my washer fluid and I looked down and saw oil on the bottom on right side. I left it parked until I took it 2 miles to dealer told them what I saw and they looked at it and the plastic oil canister housing broke and got oil in my antifreeze. They told me powertrain warranty would not cover the whole fix. I have seeing alot of people have had same problem I think ... Read more

Incident date: Jan 26, 2026

The high coolant temperature light cut on and turned my vehicle off while driving. This problem has been reported on older model Jeep compasses. The car never turned back on and I had to get my vehicle towed home.

Incident date: Jan 26, 2026

The high coolant temperature light cut on and turned my vehicle off while driving. This problem has been reported on older model Jeep compasses. The car never turned back on and I had to get my vehicle towed home.

Incident date: Jan 26, 2026

The high coolant temperature light cut on and turned my vehicle off while driving. This problem has been reported on older model Jeep compasses. The car never turned back on and I had to get my vehicle towed home.

Incident date: Jun 27, 2025

Supplemental Update to Complaint No. 11672058 This is an update to my July 8, 2025 complaint regarding a brake booster failure on my 2024 Jeep Wagoneer S. The vehicle has remained in dealer custody at South Pointe Chrysler Jeep Dodge Ram in Tulsa, Oklahoma since June 28, 2025 and is still out of service. Although a brake booster replacement was installed, the dealer has not identified a root cau... Read more

Incident date: Jun 27, 2025

Supplemental Update to Complaint No. 11672058 This is an update to my July 8, 2025 complaint regarding a brake booster failure on my 2024 Jeep Wagoneer S. The vehicle has remained in dealer custody at South Pointe Chrysler Jeep Dodge Ram in Tulsa, Oklahoma since June 28, 2025 and is still out of service. Although a brake booster replacement was installed, the dealer has not identified a root cau... Read more

Incident date: Jun 27, 2025

Supplemental Update to Complaint No. 11672058 This is an update to my July 8, 2025 complaint regarding a brake booster failure on my 2024 Jeep Wagoneer S. The vehicle has remained in dealer custody at South Pointe Chrysler Jeep Dodge Ram in Tulsa, Oklahoma since June 28, 2025 and is still out of service. Although a brake booster replacement was installed, the dealer has not identified a root cau... Read more

Incident date: Jan 24, 2026

Car accident on 1/24 hit tree head on around 35 mph with NO airbags deploying. Suffered from concussion and whiplash, and potential of more serious injury. Insurance will be inspecting vehicle in the next week to determine total loss. No warning lamps, messages or other issues to the car prior to the accident

Crash 1 injured

Incident date: Jan 27, 2026

Traveling 66 miles an hour, using cruise control, car shutdown completely lost power. Went from 60 to 0 very fast. Stuck on the side of the expressway. early morning freeway. Little to know traffic. Was able to maneuver thru 3 lanes to make it to the shoulder before going 0. Message displayed to park vehicle, wait until vehicle can restart.

Incident date: Jan 5, 2026

The contact owns a 2015 Jeep Grand Cherokee. While driving at approximately 30 MPH and accelerating, the vehicle went into LIMP Mode. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the tone wheel had delaminated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.

Incident date: Jan 5, 2026

The contact owns a 2015 Jeep Grand Cherokee. While driving at approximately 30 MPH and accelerating, the vehicle went into LIMP Mode. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the tone wheel had delaminated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.

Incident date: Nov 12, 2025

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was intermittently illuminated, and the vehicle jerked abnormally while driving. The vehicle was taken to the dealer for the recall repair, and the co... Read more

Incident date: Nov 12, 2025

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was intermittently illuminated, and the vehicle jerked abnormally while driving. The vehicle was taken to the dealer for the recall repair, and the co... Read more

Incident date: Jan 17, 2026

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated while driving 20-25 MPH, the vehicle experienced reduced power and jerked significantly. The contact was able to drive to the nearby residence. The AWD warning light was illuminated. The manuf... Read more

Incident date: Jan 26, 2026

Failing PTU (power train unit) causing power loss and high risk of breakdown or crash

Incident date: May 5, 2022

There has been an electrical issue with this car since it was purchased in May 2021. The start stop system has always said service it and each time the dealership has said the temperature in the car has to be prime. It still doesn’t work. The key fobs continue to disconnect even with new batteries. The screen at times delays and needs an upgrade. The battery or both batteries even in the summer ... Read more

Incident date: May 5, 2022

There has been an electrical issue with this car since it was purchased in May 2021. The start stop system has always said service it and each time the dealership has said the temperature in the car has to be prime. It still doesn’t work. The key fobs continue to disconnect even with new batteries. The screen at times delays and needs an upgrade. The battery or both batteries even in the summer ... Read more

Incident date: May 5, 2022

There has been an electrical issue with this car since it was purchased in May 2021. The start stop system has always said service it and each time the dealership has said the temperature in the car has to be prime. It still doesn’t work. The key fobs continue to disconnect even with new batteries. The screen at times delays and needs an upgrade. The battery or both batteries even in the summer ... Read more

Incident date: Jun 4, 2025

I was driving on the highway with my daughter with dry normal conditions approximately 65-70mph when all of a sudden the jeep downshifts into 1st gear causing an extreme deceleration almost to a complete stop. I had a dead gas pedal and could not accelerate to get to a safe area or shoulder. The problem stopped after I came to a complete stop. My Jeep has been in the shop many times with unrela... Read more

Incident date: Mar 3, 2025

It’s been an ongoing and progressively worsening condition since about week two after my purchase. Was not experiencing any of these things upon purchase or I would not have purchased a consistently and worsening progressively alignment issue castor is out and there is no adjustments provided by the manufacturer, therefore it can’t be fixed . Second issue is the transmission which has had cont... Read more

Incident date: Jan 16, 2026

The contact owns a 2024 Jeep Compass. The contact stated while attempting to start the vehicle, the vehicle failed to respond. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the battery needed to be replaced. The contact stated that the failure had occurred approximately four times. The vehicle was repaired for the same failure appr... Read more

Incident date: Nov 6, 2025

My vehicle is subject to FCA Recall #78C / NHTSA Recall #25V-766, which identifies engine contamination that may lead to catastrophic engine failure, vehicle fire, or unexpected and unrecoverable loss of propulsion, potentially resulting in a crash without prior warning. The recall is currently listed as incomplete, with the remedy under development and no repair parts available. I contacted Ste... Read more

Incident date: Nov 6, 2025

My vehicle is subject to FCA Recall #78C / NHTSA Recall #25V-766, which identifies engine contamination that may lead to catastrophic engine failure, vehicle fire, or unexpected and unrecoverable loss of propulsion, potentially resulting in a crash without prior warning. The recall is currently listed as incomplete, with the remedy under development and no repair parts available. I contacted Ste... Read more

Incident date: Nov 6, 2025

My vehicle is subject to FCA Recall #78C / NHTSA Recall #25V-766, which identifies engine contamination that may lead to catastrophic engine failure, vehicle fire, or unexpected and unrecoverable loss of propulsion, potentially resulting in a crash without prior warning. The recall is currently listed as incomplete, with the remedy under development and no repair parts available. I contacted Ste... Read more

Incident date: Jan 25, 2026

Front defroster only blows in the center and does not distribute air to the sides of the front windshield when the driver looks out.

Incident date: Jan 17, 2026

I am submitting a safety complaint regarding my 2024 Jeep Grand Cherokee 4xe (plug-in hybrid), VIN: 1C4RJYB69RC714841, due to repeated loss of propulsion events while driving, including during highway merging. On multiple occasions, the vehicle has: Shifted into neutral without any driver input and failed to accelerate while merging onto a highway, behaving as though it was stuck in a gear or in... Read more

Incident date: Jan 17, 2026

I am submitting a safety complaint regarding my 2024 Jeep Grand Cherokee 4xe (plug-in hybrid), VIN: 1C4RJYB69RC714841, due to repeated loss of propulsion events while driving, including during highway merging. On multiple occasions, the vehicle has: Shifted into neutral without any driver input and failed to accelerate while merging onto a highway, behaving as though it was stuck in a gear or in... Read more

Incident date: Jan 24, 2026

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while his son was driving 50 MPH on the expressway in subzero temperatures, the vehicle started to shake abnormally. The driver pulled over and noticed oil on the undercarriage of the vehicle. The driver waited for three hours in hazardous weather for tow truck assistance. The vehicle was towed to an independent mechanic who dete... Read more

Incident date: Jan 24, 2026

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while his son was driving 50 MPH on the expressway in subzero temperatures, the vehicle started to shake abnormally. The driver pulled over and noticed oil on the undercarriage of the vehicle. The driver waited for three hours in hazardous weather for tow truck assistance. The vehicle was towed to an independent mechanic who dete... Read more

Incident date: Dec 22, 2025

The power liftgate would start to close unexpectedly. At first, we would hit the button and it would stop closing, but this did not stop it recently and the door did not stop closing. If I had not been a 200lb man, it would have killed me. I had to force the door up to stop it and broke the piston. Had I been smaller, I don’t know what would have happened. My neck and back were injured from the ... Read more