Consumer Safety Complaints

Incident date: Jan 21, 2026

Warped cylinder head without engine overheating. Cylinder 4 misfire.

Incident date: Jan 17, 2026

The component that failed is the PTU: part #68307402AJ. The part is still on my vehicle as the dealerships have no available replacement parts at this time. The dealer has diagnosed that the part needs replacement. The safety of continuing to drive this vehicle with the defective part is unknown. The dealer will not confirm or deny if it is safe to continue to drive the vehicle. The part is on ... Read more

Incident date: Dec 1, 2025

The LCD radio screen goes in and out, mostly out. Can't see information projected on infortainment screen hence can't see for back up camera situations. If it does come on fully meaning seeing all the controls, sometimes all the letters and numbers are projecting upside down. If the car is hugely warm enough from long term driving the screen will be normal. I have read some reviews and it seems li... Read more

Incident date: Sep 4, 2024

The ABS Module for my 2013 Jeep JK Unlimited is not functioning anymore and the manufacturer discontinued the ABS Module and its chip, not allowing repair services to fix them. So I am stuck driving my Jeep with no ABS brakes and placing the car at risk of driving.

Incident date: Feb 1, 2026

Service 4WD indicator showing PTU issue. My vehicle is not included in the recall, but this issue seems to be the same one noted.

Incident date: Dec 2, 2025

Shutting off when I make stops have to put in park start over

Incident date: Dec 2, 2025

Shutting off when I make stops have to put in park start over

Incident date: Oct 15, 2025

The ABS module on my Jeep is failing with a C2200 code andthe ABS, Brake, and traction control lights illuminated on the dash. This is a very common problem with Jeep Wranglers as has been noted in several online communities. Some have been waiting literally years for a replacement part from their dealerships with none either being made or delivered and no solution for repair for thousands of peop... Read more

Incident date: Dec 6, 2025

My right side suspension has a hard time coming up and I can hear it then it eventually get to right level and my car is freaking out have every light come on and the windshield wipers but it doesn't always do it but I have videos. The codes I get say malfunctional control u1403 and other ones

Incident date: Dec 6, 2025

My right side suspension has a hard time coming up and I can hear it then it eventually get to right level and my car is freaking out have every light come on and the windshield wipers but it doesn't always do it but I have videos. The codes I get say malfunctional control u1403 and other ones

Incident date: Dec 6, 2025

My right side suspension has a hard time coming up and I can hear it then it eventually get to right level and my car is freaking out have every light come on and the windshield wipers but it doesn't always do it but I have videos. The codes I get say malfunctional control u1403 and other ones

Incident date: Jan 23, 2025

Recall on my 2019 Jeep for Two-Speed PTU failure has not been remedied yet it has been a year now. Would like to know when this can be fixed before I have other issues.

Incident date: Dec 31, 1969

My 2018 Jeep Wrangler Sahara is experiencing a complete and permanent failure of the instrument panel cluster, which has gone entirely black. This is the exact safety defect described in Recall 24V-652 (Jeep Recall Code 30B), yet my VIN is currently being excluded from coverage. This is a severe safety hazard as I have suffered a total loss of critical safety information; I cannot see my vehicle s... Read more

Incident date: Jan 31, 2026

While driving on highway, message saying “stop safely vehicle will shut down soon” appeared on dashboard. At that time the acceleration would not respond forcing me to drive max speed of 30 mph that decelerated further.

Incident date: Jan 31, 2026

While driving on highway, message saying “stop safely vehicle will shut down soon” appeared on dashboard. At that time the acceleration would not respond forcing me to drive max speed of 30 mph that decelerated further.

Incident date: Sep 30, 2025

Vehicle experiences sudden unintended stopping and loss of propulsion. There are known safety recalls with no available remedy. Vehicle is unsafe and inoperable. Smoke/burning odor present. Children were in the vehicle during incidents. Manufacturer has not provided a fix. I was on my way to work towards the end of September with a SEMI behind me and it stopped out of the blue while driving! Thank... Read more

Incident date: Sep 30, 2025

Vehicle experiences sudden unintended stopping and loss of propulsion. There are known safety recalls with no available remedy. Vehicle is unsafe and inoperable. Smoke/burning odor present. Children were in the vehicle during incidents. Manufacturer has not provided a fix. I was on my way to work towards the end of September with a SEMI behind me and it stopped out of the blue while driving! Thank... Read more

Incident date: Sep 30, 2025

Vehicle experiences sudden unintended stopping and loss of propulsion. There are known safety recalls with no available remedy. Vehicle is unsafe and inoperable. Smoke/burning odor present. Children were in the vehicle during incidents. Manufacturer has not provided a fix. I was on my way to work towards the end of September with a SEMI behind me and it stopped out of the blue while driving! Thank... Read more

Incident date: Jan 27, 2026

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally. The vehicle was taken to the dealer; however, no cause for the failure was found. Most recently, while driving at an undisclosed speed, the message "Service 4WD" was displayed on the instrument panel. The vehicle was taken to the dealer, where it was diagnosed with a... Read more

Incident date: Nov 28, 2025

See attached document for complaint.

Incident date: Nov 28, 2025

See attached document for complaint.

Incident date: Jan 14, 2026

The ABS Control Module failed. After checking with the dealer, the part is unavailable unless you agree to pay 4x the price. After further research, blogs, online info, it appears this part is back ordered because of a widespread failure. This is dangerous and should have been recalled. Instead they are releasing small amount of part for the purpose of gouging.

Incident date: Nov 23, 2025

I was involved in a head-on accident with another car. The airbags did not deploy in my 2020 Jeep Cherokee. This resulted didn’t some injuries to me in a driver of the other car. The other car driver airbags did deploy but my 2020 Jeep Cherokee airbags did not deploy vehicle damage was rated such that the car was totaled with heavy front damage on the driver side front.

Crash 2 injured

Incident date: Jan 11, 2026

The contact owned a 2021 Jeep Grand Cherokee. The contact stated that while making a left-hand turn, the wheels on the vehicle failed to follow the trajectory of the movement and failed to function as intended, and moved toward the curb. The vehicle came to a stop when it hit the curb. It was unknown if any warning lights were illuminated. The driver-side and passenger-side air bags did not deplo... Read more

Crash

Incident date: Jan 30, 2026

The contact owns a 2016 Jeep Compass. The contact stated that while driving approximately 45 MPH, the vehicle stalled. The contact attempted to restart the vehicle, and the vehicle stalled again. The contact waited for several minutes to let the engine cool down and the vehicle eventually returned to normal operation. The check engine warning light was illuminated. The vehicle was taken to a deale... Read more

Incident date: Oct 24, 2025

The contact owns a 2023 Jeep Wagoneer. The contact received notification of NHTSA Campaign Number: 25V642000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not ex... Read more

Incident date: Mar 25, 2023

I am submitting this complaint regarding a confirmed safety-related defect and manufacturer nonresponse involving my 2023 Jeep Wrangler Willys 4xe, VIN [XXX] . The failed component is the high-voltage hybrid battery system. The vehicle and battery pack are currently located at an authorized Jeep dealership and are available for inspection. The vehicle was delivered to the dealership on December ... Read more

Incident date: Mar 25, 2023

I am submitting this complaint regarding a confirmed safety-related defect and manufacturer nonresponse involving my 2023 Jeep Wrangler Willys 4xe, VIN [XXX] . The failed component is the high-voltage hybrid battery system. The vehicle and battery pack are currently located at an authorized Jeep dealership and are available for inspection. The vehicle was delivered to the dealership on December ... Read more

Incident date: Mar 25, 2023

I am submitting this complaint regarding a confirmed safety-related defect and manufacturer nonresponse involving my 2023 Jeep Wrangler Willys 4xe, VIN [XXX] . The failed component is the high-voltage hybrid battery system. The vehicle and battery pack are currently located at an authorized Jeep dealership and are available for inspection. The vehicle was delivered to the dealership on December ... Read more

Incident date: Jan 5, 2026

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning... Read more

Incident date: Jan 30, 2025

The contact owns a 2017 Jeep Cherokee. The contact stated that while his wife was driving approximately 50 MPH, the vehicle went into an unknown mode and made abnormal sounds. The driver pulled over to the side of the road. The driver attempted to park the vehicle, but the gear shifter failed to move to park(P). The driver then turned off the vehicle and was able to shift to park(P). The vehicle w... Read more

Incident date: Jan 30, 2026

I bought my 2017 jeep with 29,000 miles on it. I had an issue with the rear driverside brake locking up around 40,000 miles. I feel this is a safety issue due to how hot the brakes got and at times would be smoking. It being the weekend and my only vehicle, repaired myself for approximately $280. I have had to replace several coil packs around $50,000 miles. My main complaint today, at 66,000 mil... Read more

Incident date: Jan 30, 2026

I bought my 2017 jeep with 29,000 miles on it. I had an issue with the rear driverside brake locking up around 40,000 miles. I feel this is a safety issue due to how hot the brakes got and at times would be smoking. It being the weekend and my only vehicle, repaired myself for approximately $280. I have had to replace several coil packs around $50,000 miles. My main complaint today, at 66,000 mil... Read more

Incident date: Jan 29, 2026

My vehicle is experiencing the same symptoms as Recall 16V907 (S89). Crankshaft shift sensor but the vin was not bringing up the recall.

Incident date: Jan 29, 2026

My vehicle is experiencing the same symptoms as Recall 16V907 (S89). Crankshaft shift sensor but the vin was not bringing up the recall.

Incident date: Jan 29, 2026

My vehicle is experiencing the same symptoms as Recall 16V907 (S89). Crankshaft shift sensor but the vin was not bringing up the recall.

Incident date: Jan 29, 2026

Unknown exactly but started Jeep & backed out of parking spot & placed in drive and only got a few feet & vehicle slowed & stopped Placed in park & turned car off then waited a few seconds & turned back in and showed it was in run but not able to place into gear Turned off again & waited longer & was able ti get started & into gear then towed to dealership This also happened in October but I wa... Read more

Incident date: Jan 29, 2026

Unknown exactly but started Jeep & backed out of parking spot & placed in drive and only got a few feet & vehicle slowed & stopped Placed in park & turned car off then waited a few seconds & turned back in and showed it was in run but not able to place into gear Turned off again & waited longer & was able ti get started & into gear then towed to dealership This also happened in October but I wa... Read more

Incident date: Jan 29, 2026

Unknown exactly but started Jeep & backed out of parking spot & placed in drive and only got a few feet & vehicle slowed & stopped Placed in park & turned car off then waited a few seconds & turned back in and showed it was in run but not able to place into gear Turned off again & waited longer & was able ti get started & into gear then towed to dealership This also happened in October but I wa... Read more

Incident date: Dec 8, 2025

The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The message "Service 4WD System" was displayed on the instrument panel. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The vehicle was taken to an independent mechanic and was diagnosed wit... Read more

Incident date: Nov 22, 2025

2025 Jeep Grand Cherokee L Limited - Mileage 8,855 - Owned for 6 months!!! - 11/22/2025 System failure with the Forward Collision Warning (FCW) & Active Braking (AB). Available for inspection upon request until vehicle buyback is complete. - At the point of failure the brakes locked up while traveling through a busy intersection bringing the vehicle to a complete stop and resulting in total engin... Read more

Incident date: Nov 22, 2025

2025 Jeep Grand Cherokee L Limited - Mileage 8,855 - Owned for 6 months!!! - 11/22/2025 System failure with the Forward Collision Warning (FCW) & Active Braking (AB). Available for inspection upon request until vehicle buyback is complete. - At the point of failure the brakes locked up while traveling through a busy intersection bringing the vehicle to a complete stop and resulting in total engin... Read more

Incident date: Jul 30, 2025

Bad PTU on 2020 Jeep Cherokee. It is out of any warranties and a know issue among this vehicle line. Current recall is for vehicles through Feb 2019, and this would be right outside that window (my specific VIN is outside of the recall).

Incident date: Oct 16, 2025

The contact owns a 2017 Jeep Cherokee. The contact stated that while operating the vehicle, the message "Service 4WD" was displayed. The vehicle was taken to the local dealer, who diagnosed that the PTU failed to operate as designed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed tha... Read more

Incident date: Jan 19, 2026

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 20 MPH, the front passenger’s side head restraint erroneously deployed. There was a loud popping sound during the failure. The vehicle was taken to the local mechanic, who replaced the head restraint. The cause of the failure was not yet determined. The local dealer and the manufacturer were not made... Read more

Incident date: Dec 12, 2025

ABS has gone out and there are no new repair parts available from Jeep

Incident date: Dec 12, 2025

ABS has gone out and there are no new repair parts available from Jeep

Incident date: Jan 28, 2026

Vehicle was in electric mode and failed to accelerate under electric power. First time was traveling around 45 mph and went to accelerate to 60mph at speed limit change. Battery was around 95% and gas pedal was gently pressed with no acceleration. Once floored and ICE started acceleration continued. Second time was pulling onto the highway and accelerated up to 25mph and continued to press the ... Read more

Incident date: Jan 29, 2026

Vehicle continuously has a problem with the alignment and tow link issues suspension problems that cause the vehicle to go out of alignment often. This is a continuing problem that has me going in for repairs more often than I should have to over the last 2 years. Many repairs for the same problem.

Incident date: Jan 29, 2026

Vehicle continuously has a problem with the alignment and tow link issues suspension problems that cause the vehicle to go out of alignment often. This is a continuing problem that has me going in for repairs more often than I should have to over the last 2 years. Many repairs for the same problem.