Consumer Safety Complaints

Incident date: Feb 21, 2026

I purchased a used 2015 Jeep Wrangler from a dealership in New York. At the time of sale, the vehicle had an open urgent safety recall (19V-018) for a defective Takata passenger airbag inflator. This recall was never disclosed to me by the dealership prior to or at the time of purchase. The recall advisory was noted on the NYS inspection report conducted the same morning the vehicle was sold to me... Read more

Incident date: Feb 21, 2026

I purchased a used 2015 Jeep Wrangler from a dealership in New York. At the time of sale, the vehicle had an open urgent safety recall (19V-018) for a defective Takata passenger airbag inflator. This recall was never disclosed to me by the dealership prior to or at the time of purchase. The recall advisory was noted on the NYS inspection report conducted the same morning the vehicle was sold to me... Read more

Incident date: Feb 21, 2026

I purchased a used 2015 Jeep Wrangler from a dealership in New York. At the time of sale, the vehicle had an open urgent safety recall (19V-018) for a defective Takata passenger airbag inflator. This recall was never disclosed to me by the dealership prior to or at the time of purchase. The recall advisory was noted on the NYS inspection report conducted the same morning the vehicle was sold to me... Read more

Incident date: Mar 25, 2026

While I was driving the vehicle, the instrument cluster screen went completely blank and it won’t display any information like the speed, gas or anything about the vehicle information. Went completely blank while driving the vehicle, which could’ve caused an accident.

Incident date: Nov 8, 2025

I am filing this complaint regarding serious safety and consumer protection concerns involving my 2022 Jeep Wrangler (VIN: [XXX] ), manufactured by Stellantis, as well as issues involving the towing company E&R Towing following my accident. Prior to my accident on November 8, 2025, my vehicle experienced multiple ongoing mechanical issues, including overheating, shaking while driving, and abnormal... Read more

1 injured

Incident date: Nov 8, 2025

I am filing this complaint regarding serious safety and consumer protection concerns involving my 2022 Jeep Wrangler (VIN: [XXX] ), manufactured by Stellantis, as well as issues involving the towing company E&R Towing following my accident. Prior to my accident on November 8, 2025, my vehicle experienced multiple ongoing mechanical issues, including overheating, shaking while driving, and abnormal... Read more

1 injured

Incident date: Nov 8, 2025

I am filing this complaint regarding serious safety and consumer protection concerns involving my 2022 Jeep Wrangler (VIN: [XXX] ), manufactured by Stellantis, as well as issues involving the towing company E&R Towing following my accident. Prior to my accident on November 8, 2025, my vehicle experienced multiple ongoing mechanical issues, including overheating, shaking while driving, and abnormal... Read more

1 injured

Incident date: Mar 27, 2026

Unknown what actually occurs but the entire car shuts off while driving. It has happened to me twice in traffic. Once no warnings, the second time the tire pressure sensor fault flashed went away and then the entire car just shut down while I was driving. I had my child with me and was a scary moment could’ve cause a serious accident or potential death. Car was stuck in the road for over 30min b... Read more

Incident date: Mar 27, 2026

Unknown what actually occurs but the entire car shuts off while driving. It has happened to me twice in traffic. Once no warnings, the second time the tire pressure sensor fault flashed went away and then the entire car just shut down while I was driving. I had my child with me and was a scary moment could’ve cause a serious accident or potential death. Car was stuck in the road for over 30min b... Read more

Incident date: Mar 27, 2026

Unknown what actually occurs but the entire car shuts off while driving. It has happened to me twice in traffic. Once no warnings, the second time the tire pressure sensor fault flashed went away and then the entire car just shut down while I was driving. I had my child with me and was a scary moment could’ve cause a serious accident or potential death. Car was stuck in the road for over 30min b... Read more

Incident date: Oct 6, 2025

In October, my son was driving our Jeep Wrangler 4xe when the vehicle suddenly lost power steering, acceleration, and braking while multiple warning lights were flashing on the dashboard. The vehicle became very difficult to control and created a serious safety concern. We have a video showing all of the warning lights flashing during this incident (it is not allowing me to upload a video below as... Read more

Incident date: Oct 6, 2025

In October, my son was driving our Jeep Wrangler 4xe when the vehicle suddenly lost power steering, acceleration, and braking while multiple warning lights were flashing on the dashboard. The vehicle became very difficult to control and created a serious safety concern. We have a video showing all of the warning lights flashing during this incident (it is not allowing me to upload a video below as... Read more

Incident date: Oct 6, 2025

In October, my son was driving our Jeep Wrangler 4xe when the vehicle suddenly lost power steering, acceleration, and braking while multiple warning lights were flashing on the dashboard. The vehicle became very difficult to control and created a serious safety concern. We have a video showing all of the warning lights flashing during this incident (it is not allowing me to upload a video below as... Read more

Incident date: Mar 25, 2026

THE SECURITY SYSTEM MODULE MALFUNCTIONED AND SHUT DOWN THE CAR. THE GARAGE RESET THE MUDULE BUT IT KEEPS SHUTTING DOWN. THE MECHANIC TOLD ME THE CAR HAS TO BE RETURNED TO THE DEALER FOR SERVICE - ONLY THEY CAN FIX IT.

Incident date: Mar 25, 2026

THE SECURITY SYSTEM MODULE MALFUNCTIONED AND SHUT DOWN THE CAR. THE GARAGE RESET THE MUDULE BUT IT KEEPS SHUTTING DOWN. THE MECHANIC TOLD ME THE CAR HAS TO BE RETURNED TO THE DEALER FOR SERVICE - ONLY THEY CAN FIX IT.

Incident date: Mar 11, 2026

My 2024 Jeep Wrangler 4XE has been out of service for a total of 23 days across two separate dealer visits for battery-related safety recall repairs. The vehicle currently has two open recalls with no available remedy: Recall #78C (NHTSA #25V-766) - PHEV safety recall related to hybrid battery fire risk. Parts are unavailable. Recall #A7C (NHTSA #25V-710) - FOTA firmware update recall due to pot... Read more

Incident date: Mar 11, 2026

My 2024 Jeep Wrangler 4XE has been out of service for a total of 23 days across two separate dealer visits for battery-related safety recall repairs. The vehicle currently has two open recalls with no available remedy: Recall #78C (NHTSA #25V-766) - PHEV safety recall related to hybrid battery fire risk. Parts are unavailable. Recall #A7C (NHTSA #25V-710) - FOTA firmware update recall due to pot... Read more

Incident date: Mar 21, 2026

WHILE DRIVING ON HWY AT HIGH RATE OF SPEED WHILE IN MODERATE TO HEAVY TRAFFIC- THE ENGINE FAILED, LOCKED UP AND STALLED IN THE FAST LANE- THERMOSTAT OVERHEATED WITHOUT WARNING OR LIGHTS- ENGINE LOST COMPRESSION- SHOULD BE RECALL AS THIS IS PREVALENT IN THIS MODEL ENGINE- 2020 JEEP WRANGLER SAHARA UNLIMITED 4 CYL 2.0 TURBO

Incident date: Mar 14, 2026

Instrument panel cluster dashboard failure, found a massive recall online for Wranglers 2018-2024 for this issue, called dealer who informed us our VIN was not under this recall, but we have a Wranger 2019 with the same issue so should definitely qualify. Called JEEP who informed us our VIN was not under this recall and they won’t do anything about it. This issue is deemed a SAFETY HAZZARD per... Read more

Incident date: Mar 12, 2026

1. The Hybrid Battery , yes, Jeep is at dealer since 3/12/25. After daily calls to get updates, including voicemails and emails to service rep and Manager several times, Finally was advised on 3/25/26 (13 days) that it needs the part and will be at least 4-6 weeks more, no loaner, no info, nothing else was provided other then to call Jeep cares to file a complaint--you can imagine how that went-... Read more

Incident date: Sep 1, 2022

The steering is very "glitchy" almost sticky. When driving the steering wheel does not move freely when turned and will slightly stick in place.

Incident date: Jan 1, 2026

Sometimes after starting the vehicle, The transmission will not shift into reverse and the vehicle must be turned off and restarted. Occasionally when the vehicle is shifting from 1st to 2nd gear, it shifts very hard, like a kick.

Incident date: Mar 27, 2026

Driving on highway, "Service Hybrid Electric Vehicle System" warning came on, vehicle lost all propulsion, needed to pull over on road and restart the engine. Almost got into accident with car behind me because of sudden power loss.

Incident date: Mar 27, 2026

Driving on highway, "Service Hybrid Electric Vehicle System" warning came on, vehicle lost all propulsion, needed to pull over on road and restart the engine. Almost got into accident with car behind me because of sudden power loss.

Incident date: Mar 27, 2026

Driving on highway, "Service Hybrid Electric Vehicle System" warning came on, vehicle lost all propulsion, needed to pull over on road and restart the engine. Almost got into accident with car behind me because of sudden power loss.

Incident date: Mar 17, 2026

I am writing to report a recurring safety issue with my vehicle’s transmission. When attempting to accelerate into traffic, the engine revs high but fails to deliver power to the wheels, acting as if it is in neutral. This failure to shift into gear has occurred several times and poses a significant safety risk. I have maintained the vehicle regularly, including recent fluid changes. My researc... Read more

Incident date: Sep 28, 2025

When I bought the jeep from the first week on air bag light won’t come on I will notice it flickers but if it does come on it’s for a few minutes and that is it. Ok next thing the seat belts up front and back almost cut you so tight you can’t move and you not even be driving and the seatbelt will just take spells that really hurt my girls don’t even like riding in it anymore. It’s been h... Read more

Incident date: Sep 28, 2025

When I bought the jeep from the first week on air bag light won’t come on I will notice it flickers but if it does come on it’s for a few minutes and that is it. Ok next thing the seat belts up front and back almost cut you so tight you can’t move and you not even be driving and the seatbelt will just take spells that really hurt my girls don’t even like riding in it anymore. It’s been h... Read more

Incident date: Mar 26, 2026

I was driving about 10mph around a turn and the motor turned off and I had to park to start the motor again. When I came to a complete stop the car engaged it's parking break and suddenly jerked forward. This has happened several times in the last year and this time I was the driver of the vehicle. It's a extreme safety issue and my wife has had it happen to her at a busy intersection more than on... Read more

Incident date: Mar 26, 2026

I was driving about 10mph around a turn and the motor turned off and I had to park to start the motor again. When I came to a complete stop the car engaged it's parking break and suddenly jerked forward. This has happened several times in the last year and this time I was the driver of the vehicle. It's a extreme safety issue and my wife has had it happen to her at a busy intersection more than on... Read more

Incident date: Mar 26, 2026

I was driving about 10mph around a turn and the motor turned off and I had to park to start the motor again. When I came to a complete stop the car engaged it's parking break and suddenly jerked forward. This has happened several times in the last year and this time I was the driver of the vehicle. It's a extreme safety issue and my wife has had it happen to her at a busy intersection more than on... Read more

Incident date: Mar 19, 2026

The contact owns a 2017 Jeep Compass. The contact stated that while driving at 30 MPH, the vehicle and the steering wheel started shaking abnormally. Several unknown warning lights were illuminated. The contact pulled over to the right side of the road, turned off, and exited the vehicle to inspect the brakes. The brakes on the vehicle and the brakes were extremely hot. The contact reentered and s... Read more

Incident date: Mar 19, 2026

The contact owns a 2017 Jeep Compass. The contact stated that while driving at 30 MPH, the vehicle and the steering wheel started shaking abnormally. Several unknown warning lights were illuminated. The contact pulled over to the right side of the road, turned off, and exited the vehicle to inspect the brakes. The brakes on the vehicle and the brakes were extremely hot. The contact reentered and s... Read more

Incident date: Mar 19, 2026

The contact owns a 2017 Jeep Compass. The contact stated that while driving at 30 MPH, the vehicle and the steering wheel started shaking abnormally. Several unknown warning lights were illuminated. The contact pulled over to the right side of the road, turned off, and exited the vehicle to inspect the brakes. The brakes on the vehicle and the brakes were extremely hot. The contact reentered and s... Read more

Incident date: Jan 20, 2026

My complaint is that I was sold a dangerously defective vehicle with a known, unrepaired “stop driving” airbag safety recall, was not warned about the deadly risk, and am now being told to move and tow the car in direct contradiction to official safety instructions. ### Factual background - The vehicle I purchased has a Takata‑type airbag safety recall that carries a formal “do not drive... Read more

Incident date: Jan 20, 2026

My complaint is that I was sold a dangerously defective vehicle with a known, unrepaired “stop driving” airbag safety recall, was not warned about the deadly risk, and am now being told to move and tow the car in direct contradiction to official safety instructions. ### Factual background - The vehicle I purchased has a Takata‑type airbag safety recall that carries a formal “do not drive... Read more

Incident date: Jan 20, 2026

My complaint is that I was sold a dangerously defective vehicle with a known, unrepaired “stop driving” airbag safety recall, was not warned about the deadly risk, and am now being told to move and tow the car in direct contradiction to official safety instructions. ### Factual background - The vehicle I purchased has a Takata‑type airbag safety recall that carries a formal “do not drive... Read more

Incident date: Feb 25, 2026

The power transfer unit stopped working and we got a message on the dashboard about the four-wheel-drive not working. We had to replace the PTU

Incident date: Mar 23, 2026

-Vehicle would not start several times, this occurred just after purchasing, then battery was replaced and it occurred again over the course of 8 months. -A few days ago after getting the jeep to start, the RPM would not go >2 and the speed would not increase >20 MPH. This happened on PA220 with speed limit of 40MPH causing a near-wreck when pulling out onto the road and not being able to accelera... Read more

Incident date: Mar 23, 2026

-Vehicle would not start several times, this occurred just after purchasing, then battery was replaced and it occurred again over the course of 8 months. -A few days ago after getting the jeep to start, the RPM would not go >2 and the speed would not increase >20 MPH. This happened on PA220 with speed limit of 40MPH causing a near-wreck when pulling out onto the road and not being able to accelera... Read more

Incident date: Mar 23, 2026

-Vehicle would not start several times, this occurred just after purchasing, then battery was replaced and it occurred again over the course of 8 months. -A few days ago after getting the jeep to start, the RPM would not go >2 and the speed would not increase >20 MPH. This happened on PA220 with speed limit of 40MPH causing a near-wreck when pulling out onto the road and not being able to accelera... Read more

Incident date: Oct 17, 2025

Manufacturer has not remedied two safety recalls in a timely manner, and instead provided me written guidance via email stating it is safe to drive the vehicle, despite two open safety recalls which both state the issues can cause a vehicle crash without prior warning. Vehicle has had Manufacturer Recall Number A7C (NHTSA Recall Number 25V-710) since Oct 17,2025, and Manufacturer Recall Number 78C... Read more

Incident date: Mar 26, 2026

A recall repair was completed in 2023 related to an overheating warning. Recently, the same issue has returned. The engine cooling fan runs at a very high speed for several minutes and then shuts off, even when the vehicle is cold or operating under normal conditions. An overheating warning message appeared briefly while driving, but the temperature gauge remained within the normal range. This su... Read more

Incident date: Mar 26, 2026

A recall repair was completed in 2023 related to an overheating warning. Recently, the same issue has returned. The engine cooling fan runs at a very high speed for several minutes and then shuts off, even when the vehicle is cold or operating under normal conditions. An overheating warning message appeared briefly while driving, but the temperature gauge remained within the normal range. This su... Read more

Incident date: Mar 26, 2026

A recall repair was completed in 2023 related to an overheating warning. Recently, the same issue has returned. The engine cooling fan runs at a very high speed for several minutes and then shuts off, even when the vehicle is cold or operating under normal conditions. An overheating warning message appeared briefly while driving, but the temperature gauge remained within the normal range. This su... Read more

Incident date: Mar 12, 2026

The contact owned a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The vehicle was taken to the dealer, and the recall repair was performed the following day. The contact received a phone call; the contact was informed that the recall repair had failed and destroyed the ECM. The contact was informed that the vehicle was no longe... Read more

Incident date: Mar 12, 2026

The contact owns a 2021 Jeep Compass. The contact stated that while driving at an undisclosed speed, the air bags warning light illuminated on the instrument panel with the message "Air Bags Wiring Fault" displayed. Additionally, the contact stated that the passenger’s side seat belt latch was defective and failed to latch properly. The dealer was notified of the failure. The vehicle was not rep... Read more

Incident date: Mar 12, 2026

The contact owns a 2021 Jeep Compass. The contact stated that while driving at an undisclosed speed, the air bags warning light illuminated on the instrument panel with the message "Air Bags Wiring Fault" displayed. Additionally, the contact stated that the passenger’s side seat belt latch was defective and failed to latch properly. The dealer was notified of the failure. The vehicle was not rep... Read more

Incident date: Mar 9, 2026

The rear defroster or related electrical wiring in the rear glass/liftgate area appears to have malfunctioned and shorted, causing a fire while the vehicle was parked, turned off, and unattended. The fire resulted in the rear glass shattering/blowing out. The incident was recorded on a residential security camera. This posed a significant safety risk because the fire started while the vehicle was ... Read more

Fire

Incident date: Mar 9, 2026

The rear defroster or related electrical wiring in the rear glass/liftgate area appears to have malfunctioned and shorted, causing a fire while the vehicle was parked, turned off, and unattended. The fire resulted in the rear glass shattering/blowing out. The incident was recorded on a residential security camera. This posed a significant safety risk because the fire started while the vehicle was ... Read more

Fire