Consumer Safety Complaints

Incident date: Nov 6, 2025

The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine). The manufacturer and a local dealer were contact regarding the recall, and the contact was advised that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced ... Read more

Incident date: Feb 10, 2026

OIL HOUSING FAILED , CAUSED OIL INTO ENGINE AND EXHAUST

Incident date: Jan 26, 2026

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument cluster failed to display the odometer or safety features as intended. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the instrument cluster needed to be replaced. The vehicle was not repaired due to the cost. The cont... Read more

Incident date: Nov 6, 2025

The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the contact was informed by dealer and the manufacturer that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

Incident date: Feb 10, 2026

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while attempting to drive from a complete stop, the transmission remained stuck in first gear. The contact shifted to neutral(N) and shifted back to drive(D), and the vehicle responded as intended. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnos... Read more

Incident date: Feb 5, 2026

Safety Complaint: Suspension Failure Following Major Axle Rebuild In June 2025, my Jeep Gladiator underwent an invasive rear differential rebuild under TSB 03-002-24 at AutoNation. At that time, a certified Multi-Point Inspection (MPI) marked all suspension components and fluids as "Green/Safe." On February 5, 2026, a Shop Foreman at Gillman Jeep identified a catastrophic failure of the rear stabi... Read more

Incident date: Aug 8, 2025

around august of 2025 the gauge cluster went black and i can no longer see my total miles, gas gauge, and any warning lights that may appear on screen i.e. door ajar. because of this, i have almost gotten in car accidents because my gas runs out unknowingly. one time it put me in serious danger on the interstate having to add gas while cars were flying past me. there were no warning lights, check ... Read more

Incident date: Aug 1, 2025

ABS, dash lights have come on. BRAKE, ABS, Traction. When needing to do sudden braking on wet road tires lock up and Jeep slides. When asked a dealer I was told that the ABS had an internal fail and that replacements are Not aviable. After researching they can not be found or repaired and was told to buy a used replacement. When one was located they said it was no warranty and that it would most l... Read more

Incident date: Feb 2, 2026

Recall 68C I can’t drive my vehicle while the dealership awaits a replacement battery from manufacturer. I have not been offered any compensation from Jeep.

Incident date: Jun 3, 2024

The contact owns a 2016 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle jerked with an abnormal sound coming from the vehicle. The contact stopped the vehicle, and there was an unknown warning light illuminated. The vehicle was turned off and restarted; however, while driving, the failure reoccurred with several unknown warning lights illuminated. The vehi... Read more

Incident date: Apr 1, 2025

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The accelerator pedal was continuously depressed, and the vehicle surged forward after the initial hesitation. The contact stated that while driving at various speeds, the vehicle entered LIMP Mode.... Read more

Incident date: Apr 1, 2025

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The accelerator pedal was continuously depressed, and the vehicle surged forward after the initial hesitation. The contact stated that while driving at various speeds, the vehicle entered LIMP Mode.... Read more

Incident date: Dec 1, 2025

The contact owns a 2020 Jeep Cherokee. The contact stated that while accelerating from a stop, the vehicle stalled. The transmission message was displayed. The vehicle was taken to an independent mechanic, and there were metal particles in the transmission fluid. The vehicle was not repaired. The mechanic called an unknown local dealer and confirmed that parts were on backorder. The manufacturer w... Read more

Incident date: Dec 1, 2025

The contact owns a 2020 Jeep Cherokee. The contact stated that while accelerating from a stop, the vehicle stalled. The transmission message was displayed. The vehicle was taken to an independent mechanic, and there were metal particles in the transmission fluid. The vehicle was not repaired. The mechanic called an unknown local dealer and confirmed that parts were on backorder. The manufacturer w... Read more

Incident date: Jan 14, 2026

Instrument cluster panel and all warning lights, fuel gage, speedometer, tire pressure, temperature sensor, etc. as well as all info on app unable to access. no warning lights which could cause crash without prior warning. controls and displays failed to illuminate and were not visible. unable to see in daylight or at night. Dealer verified internal failure in IPC, would not repair under recall, s... Read more

Incident date: Jan 14, 2026

Instrument cluster panel and all warning lights, fuel gage, speedometer, tire pressure, temperature sensor, etc. as well as all info on app unable to access. no warning lights which could cause crash without prior warning. controls and displays failed to illuminate and were not visible. unable to see in daylight or at night. Dealer verified internal failure in IPC, would not repair under recall, s... Read more

Incident date: Jan 14, 2026

Instrument cluster panel and all warning lights, fuel gage, speedometer, tire pressure, temperature sensor, etc. as well as all info on app unable to access. no warning lights which could cause crash without prior warning. controls and displays failed to illuminate and were not visible. unable to see in daylight or at night. Dealer verified internal failure in IPC, would not repair under recall, s... Read more

Incident date: Jan 1, 2025

The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4WD warning light was flashing on the instrument panel, and the vehicle lost 4WD functionality. The vehicle was driven to an independent mechanic, where it was diagnosed and determined that the 4WD was inoperable. The vehicle was not repaired. The manufacturer was not notified of the failure. ... Read more

Incident date: Jan 9, 2026

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System). The vehicle was taken to the dealer, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that when the vehicle was started, the message "Electric Mode Temporarily Unavailable - Fuel and Oil Refresh in Progress" wa... Read more

Incident date: Feb 9, 2026

Rear differential lock rings broke and caused leaking fluid, as reported to me by a dealer service department. This could lead to handling problems and even total system failure. No warning lights, messages, or noticeable symptoms. Upon an internet search, I found that this seems to be a COMMON issue with Jeep Cherokee's - therefore, I'm not sure why it isn't already a recall.

Incident date: Dec 29, 2025

While driving at approximately 70 miles per hour, the vehicle experienced a sudden loss of power and felt as though the engine was going to shut off. This created an immediate safety hazard and forced me to pull over to the side of the road. Despite feeling unsafe, I continued driving directly to the dealership to have the vehicle inspected due to an engine warning light related to the fuel system... Read more

Incident date: Dec 29, 2025

While driving at approximately 70 miles per hour, the vehicle experienced a sudden loss of power and felt as though the engine was going to shut off. This created an immediate safety hazard and forced me to pull over to the side of the road. Despite feeling unsafe, I continued driving directly to the dealership to have the vehicle inspected due to an engine warning light related to the fuel system... Read more

Incident date: Dec 29, 2025

While driving at approximately 70 miles per hour, the vehicle experienced a sudden loss of power and felt as though the engine was going to shut off. This created an immediate safety hazard and forced me to pull over to the side of the road. Despite feeling unsafe, I continued driving directly to the dealership to have the vehicle inspected due to an engine warning light related to the fuel system... Read more

Incident date: Feb 9, 2024

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, with a loud clunking sound coming from the vehicle. In addition, the vehicle jerked, hesitated, and bucked while the accelerator pedal was depressed. No warning lights were illuminated. The vehicle was take... Read more

Incident date: Dec 5, 2025

The vehicle is subject to an active safety recall involving the two-speed power transfer unit (PTU), which can cause loss of motive power and/or loss of PARK function. The vehicle displayed a “Service 4WD” message and all-wheel drive functionality is disabled. The issue has been confirmed by a Jeep dealership, which stated that the recall repair cannot be performed because the manufacturer has... Read more

Incident date: Jan 3, 2025

Over the past year, I've noticed a suspension-related squeak - increasing in frequency - coming from the rear of my 2021 Jeep Grand Cherokee Limited vehicle. I brought this to the attention of the Jeep dealer service dept where I purchased the vehicle, as well as to another independent auto repair shop, and both indicated they could not find anything wrong. Today, I saw news on the internet of t... Read more

Incident date: Jan 1, 2026

The contact owns a 2018 Jeep Cherokee. The contact stated that the 4WD feature was inoperable. The contact stated that the PTU splines were worn, preventing the engagement of the 4WD feature, and potentially preventing the vehicle from remaining unmovable while shifted to park(P). The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recal... Read more

Incident date: Jan 16, 2026

I have had my gorilla glass replaced two years ago for cracking on its on, my front windshield cracked again 2 weeks ago for no reason and it cracked in the same location, causing a huge crack along my vison. This glass is supposed to be unbreakable and yet it broke twice since ownership all by it self. No rock chips or anything. I was just sitting at a traffic light when I heard a ting and the cr... Read more

Incident date: Feb 7, 2026

I was driving on the highway. There were no other vehicles nearby. I heard a loud pop/bang. I thought a tire burst but then discovered the back windshield had shattered

Incident date: Jul 9, 2025

The contact owns a 2025 Jeep Wagoneer S. The contact stated that while driving at 40 MPH, the vehicle lost motive power and stalled. While driving approximately 10 - 40 MPH on two separate occasions, the failure reoccurred. The contact stated that the roof was vibrating. There were no warning lights illuminated. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. Th... Read more

Incident date: Jul 9, 2025

The contact owns a 2025 Jeep Wagoneer S. The contact stated that while driving at 40 MPH, the vehicle lost motive power and stalled. While driving approximately 10 - 40 MPH on two separate occasions, the failure reoccurred. The contact stated that the roof was vibrating. There were no warning lights illuminated. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. Th... Read more

Incident date: Feb 7, 2026

I am filing this complaint regarding my 2023 Jeep Wagoneer, which I have owned for approximately 1.5 years. Since purchasing the vehicle, I have experienced repeated and ongoing mechanical failures, primarily involving the fuel injection system and chronic battery drainage. The vehicle has been taken to the dealership for fuel‑related issues more than five times. During these visits, the fuel pu... Read more

Incident date: Feb 7, 2026

I am filing this complaint regarding my 2023 Jeep Wagoneer, which I have owned for approximately 1.5 years. Since purchasing the vehicle, I have experienced repeated and ongoing mechanical failures, primarily involving the fuel injection system and chronic battery drainage. The vehicle has been taken to the dealership for fuel‑related issues more than five times. During these visits, the fuel pu... Read more

Incident date: Dec 12, 2025

I was in an head on colisin and neither of my front airbags deployed

Crash 2 injured

Incident date: Feb 7, 2026

Within 40 miles of purchasing and departing the dealership, this brand-new 2024 Jeep Wrangler 4 Door Sport S experienced two severe and uncontrollable steering oscillation events (commonly known as "Death Wobble"). The first incident occurred on I-265 East (from I-65) in Indiana after going over a standard bridge expansion joint/hump at approximately 60 MPH. The steering wheel and front axle shook... Read more

Incident date: Feb 7, 2026

Within 40 miles of purchasing and departing the dealership, this brand-new 2024 Jeep Wrangler 4 Door Sport S experienced two severe and uncontrollable steering oscillation events (commonly known as "Death Wobble"). The first incident occurred on I-265 East (from I-65) in Indiana after going over a standard bridge expansion joint/hump at approximately 60 MPH. The steering wheel and front axle shook... Read more

Incident date: Feb 1, 2026

The IPC intermittently goes blank and I lose driver information like remaining fuel and speed limit and other safety information. The IPC also turns green and gets distortion.

Incident date: Feb 1, 2026

The IPC intermittently goes blank and I lose driver information like remaining fuel and speed limit and other safety information. The IPC also turns green and gets distortion.

Incident date: Feb 1, 2026

The IPC intermittently goes blank and I lose driver information like remaining fuel and speed limit and other safety information. The IPC also turns green and gets distortion.

Incident date: Dec 18, 2025

While driving at highway speeds, my daughter experienced, without any prior symptom, a violent shaking of the vehicle in general, accompanied by violent shaking of the steering wheel, making the vehicle difficult to control. We have since discovered it is a known issue "popularly" known as the "Jeep Death Wobble". My daughter was startled and frightened by the extent of the shaking and nearly lost... Read more

Incident date: Dec 18, 2025

While driving at highway speeds, my daughter experienced, without any prior symptom, a violent shaking of the vehicle in general, accompanied by violent shaking of the steering wheel, making the vehicle difficult to control. We have since discovered it is a known issue "popularly" known as the "Jeep Death Wobble". My daughter was startled and frightened by the extent of the shaking and nearly lost... Read more

Incident date: Jan 5, 2026

I previously reported a safety issue with my vehicle and have not received a response. My complaint number is 11709360. Issue still remains and no recall is associated to my vin number yet, even after locating a recall for my vehicle make, model and year when researching on line.

Incident date: Jan 5, 2026

I previously reported a safety issue with my vehicle and have not received a response. My complaint number is 11709360. Issue still remains and no recall is associated to my vin number yet, even after locating a recall for my vehicle make, model and year when researching on line.

Incident date: Feb 7, 2026

This afternoon I was driving on a 35mph 4 lane road when my power steering suddenly went out. Because it was unusually light traffic and there are no turns or curves, I was able to safely maintain my lane until the power steering resumed just as quickly as it went out. Most women struggle with manually steering a normal sized car- a truck this heavy is nearly impossible. Had I been going any faste... Read more

Incident date: Feb 7, 2026

[XXX] [XXX] , [XXX] [XXX] 2/7/26 To Whom It May Concern, I am writing to formally express my concern regarding ongoing, critical safety issues with my vehicle, which have been increasingly dangerous while driving. These issues appear to be interconnected and involve multiple components, including the valve body, transmission, TCM, ABS module, ECM, and throttle body. These problems have posed s... Read more

Incident date: Feb 7, 2026

[XXX] [XXX] , [XXX] [XXX] 2/7/26 To Whom It May Concern, I am writing to formally express my concern regarding ongoing, critical safety issues with my vehicle, which have been increasingly dangerous while driving. These issues appear to be interconnected and involve multiple components, including the valve body, transmission, TCM, ABS module, ECM, and throttle body. These problems have posed s... Read more

Incident date: Feb 7, 2026

[XXX] [XXX] , [XXX] [XXX] 2/7/26 To Whom It May Concern, I am writing to formally express my concern regarding ongoing, critical safety issues with my vehicle, which have been increasingly dangerous while driving. These issues appear to be interconnected and involve multiple components, including the valve body, transmission, TCM, ABS module, ECM, and throttle body. These problems have posed s... Read more

Incident date: Jan 5, 2026

The rear differential went out on it on Nov 27th, I had it towed back to the dealer and they kept it until Jan 5th and said they had fixed it. I have a hand written receipt from them but it's not very detailed. It does seem better but I can still hear a small noise that concerns me because it sounds and feels just like it did before. I just started financing this vehicle so im not sure what to do ... Read more

Incident date: Dec 19, 2025

I am one of thousands of Jeep Wrangler owners whose ABS modules have failed, not due to normal wear and tear, but because it is a defective part. The result for my car is that the ABS system indiscriminately applies braking to a wheel that is not necessary. This results in steering problems, overheated brake pads, and vibrations in all four wheels. The ABS module needs to be replaced, but there ar... Read more

Incident date: Feb 5, 2026

A recall has been issued due to the quarter window on the vehicle may have been built with trim that may detach from the vehicle and may become a road hazard. FCA US is not fixing this repair in a timely manner and has placed a "stop sale" on the vehicle. As a result, this vehicle remains a hazard and is severely reducing the value of the vehicle. This is all caused by FCA US's failure make a simp... Read more