Consumer Safety Complaints

Incident date: Jan 1, 2026

The contact owns a 2015 Jeep Wrangler. The contact stated that while starting the vehicle, the ABS, traction control, and parking brake warning lights were illuminated. The contact stated the brake pedal seized, and the transmission was shifting roughly. The vehicle was driven to an independent mechanic, where it was diagnosed with ABS module failure. The dealer was notified of the failure; howeve... Read more

Incident date: Feb 4, 2026

While angling into a turn lane, I was forced to go back into lane of traffic first signaling into the turn lane (left) then out (right) turn signal seemed to get stuck on, Steering wheel became locked and would only move a fraction of an inch either left or right. Once I was around the obstruction in the turn lane I angled back into it and was able to come to a stop. Once stopped the turn signal v... Read more

Incident date: Dec 18, 2025

The contact owns a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V576000 (Electrical System) and NHTSA Campaign: 25V741000 (Electrical System); however, parts to do the recall repairs were not yet available. The contact stated that after starting the vehicle, the message "Electric Mode Temporarily Unavailable”, “Fuel and Oil Refresh in Progress" were... Read more

Incident date: Jan 28, 2026

Two of the same faults occurred within the same month of each other. The first: while driving home from work on the highway, while heavily raining, without warning every alarm light possible engaged, windshield wipers went full speed, vehicle would not shift, and my steering locked up (not to be confused with lost power steering). After about a mile I was able to encourage the Jeep off the side ... Read more

Incident date: Jan 28, 2026

Two of the same faults occurred within the same month of each other. The first: while driving home from work on the highway, while heavily raining, without warning every alarm light possible engaged, windshield wipers went full speed, vehicle would not shift, and my steering locked up (not to be confused with lost power steering). After about a mile I was able to encourage the Jeep off the side ... Read more

Incident date: Jan 28, 2026

Two of the same faults occurred within the same month of each other. The first: while driving home from work on the highway, while heavily raining, without warning every alarm light possible engaged, windshield wipers went full speed, vehicle would not shift, and my steering locked up (not to be confused with lost power steering). After about a mile I was able to encourage the Jeep off the side ... Read more

Incident date: Dec 31, 1969

Widespread Vehicle air pump failure in Jeep renegade is causing significant oil leakage and results in unsafe vehicle failure. This is reported across multiple forums as well as my own vehicle, which became disabled on the interstate. Upon inspection dealers are noting no oil even with scheduled oil changes and recommending full replacement of pump which has significant burden of cost

Incident date: Nov 1, 2025

There was no specific incident with my car. This was a voluntary safety recall due to issues with the hybrid models of JEEPs. There is risk of fire. There is no remedy. This is a safety issue and I am unable to use the car with benefits of hybrid and battery technology as it was sold to me.

Incident date: Feb 1, 2025

Infotainment Console system crashes and has definite Failure which causes driver to lose visibility of climate controls and other safety features like backup camera settings and controls, this issue is reported amongst a widespread amount of Jeep renegade 2019 owners and after inspection dealer is only recommending 100% replacement at cost of driver. This is a national risk issue.

Incident date: Feb 1, 2024

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that while driving at various speeds, the transmission shifted into neutral(N) unintendedly. There was no warning light illuminated. The contact pulled over and restarted the vehicle after the failu... Read more

Incident date: Jul 1, 2023

After first month the trouble began. It’s a diesel. Many times this car has stalled in traffic — while stopped in traffic and while driving at high speeds. Everything just turns off and steering wheel locks up. It says to put in park. After many tries to start, it will turn back on. Has been taken to dealer many times and nothing has worked. I’ve left Jeep there for months at a time, ... Read more

Incident date: Jul 1, 2023

After first month the trouble began. It’s a diesel. Many times this car has stalled in traffic — while stopped in traffic and while driving at high speeds. Everything just turns off and steering wheel locks up. It says to put in park. After many tries to start, it will turn back on. Has been taken to dealer many times and nothing has worked. I’ve left Jeep there for months at a time, ... Read more

Incident date: Jul 1, 2023

After first month the trouble began. It’s a diesel. Many times this car has stalled in traffic — while stopped in traffic and while driving at high speeds. Everything just turns off and steering wheel locks up. It says to put in park. After many tries to start, it will turn back on. Has been taken to dealer many times and nothing has worked. I’ve left Jeep there for months at a time, ... Read more

Incident date: Dec 18, 2025

Rear back up camera goes to blue screen randomly. Uconnect system frequently freezes and is unresponsive. It has in the past attempted to dial 911 and I couldn't cancel it . It did not go through because my phone is not connected but it is still an issue.

Incident date: Feb 13, 2026

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train). The local dealer was not contacted. The vehicle has not been diagnosed or repaired. The manufacturer was contacted and confirmed the recall status. The contact had not experienced a failure.

Incident date: Nov 19, 2025

Went to Greenwood and dealer said you need that recalled PTU. Said, “ it is unsafe to drive Jeep with bad PTU and is leaking transmission fluid! Had to park it and bought different car! Still have and transmission is not smooth or sealed! This is a very long not solved jeep issue. Send me or my dealer the recalled PTU part already! Rediculous bad stellaris MOPAR company. Am very very angry. Spee... Read more

Incident date: Feb 12, 2026

After 68C recall has been performed and "passed" the car will lose acceleration and power when trying to go up a hill. Will not accelerate when in electric mode.

Incident date: Feb 12, 2026

After 68C recall has been performed and "passed" the car will lose acceleration and power when trying to go up a hill. Will not accelerate when in electric mode.

Incident date: Feb 12, 2026

I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are telling me they did both recalls but it didn't fix the issue. Klaben in Kent Ohio. They basically did just a flash on it but that didn't fix the issue (LOSS OF CRANKSHAFT POSITION). Everything I read said the reluctor wheel needs replaced and they are telling me the vehicle is too old an... Read more

Incident date: Feb 12, 2026

I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are telling me they did both recalls but it didn't fix the issue. Klaben in Kent Ohio. They basically did just a flash on it but that didn't fix the issue (LOSS OF CRANKSHAFT POSITION). Everything I read said the reluctor wheel needs replaced and they are telling me the vehicle is too old an... Read more

Incident date: Feb 12, 2026

I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are telling me they did both recalls but it didn't fix the issue. Klaben in Kent Ohio. They basically did just a flash on it but that didn't fix the issue (LOSS OF CRANKSHAFT POSITION). Everything I read said the reluctor wheel needs replaced and they are telling me the vehicle is too old an... Read more

Incident date: Jan 11, 2026

The heater on our 4 x e stopped working and would not defrost front window or heat the car in sub zero weather we have been having lately. I have had this car in 2 times already for the same issue. I fear for my wife's safety while driving this car as it can not defrost the front window due to heat not working. I have an apt on 2/16/2026 for a computer dump and fear another $370 bill for something... Read more

Incident date: Feb 8, 2026

On February 8, 2026, I attempted to use the windshield washer fluid, but no fluid came out onto the windshield. Instead, it forcefully sprayed the front camera. The washer system did not spray the front windshield or the rear window at all. The car is in the shop for repair. A video of this issue is on youtube. https://www.youtube.com/watch?v=K7I1wG2UjrU

Incident date: Feb 12, 2026

My car is safely in my driveway. It only has 18,000 miles driven. It became stuck in wheel drive, greatly reducing my ability to drive the vehicle. The 2014 Cherokee is known for PTU failures in which the unit overheats or leaks fluid into the electronics, causing the system to lock in 4WD and display "Service 4WD" or "4WD System Unavailable". Will my dealership fix this problem under a past reca... Read more

Incident date: Feb 12, 2026

My car is safely in my driveway. It only has 18,000 miles driven. It became stuck in wheel drive, greatly reducing my ability to drive the vehicle. The 2014 Cherokee is known for PTU failures in which the unit overheats or leaks fluid into the electronics, causing the system to lock in 4WD and display "Service 4WD" or "4WD System Unavailable". Will my dealership fix this problem under a past reca... Read more

Incident date: Jan 22, 2026

This complaint involves a 2023 Jeep Grand Wagoneer L Series III, a full-size luxury SUV. The vehicle has experienced repeated electrical and powertrain failures culminating in complete loss of propulsion. On 01/22/2026, while traveling approximately 45–50 mph, the vehicle abruptly shut down without warning. The engine lost power, dashboard displays went black, and multiple warning lights illumi... Read more

Incident date: Jan 22, 2026

This complaint involves a 2023 Jeep Grand Wagoneer L Series III, a full-size luxury SUV. The vehicle has experienced repeated electrical and powertrain failures culminating in complete loss of propulsion. On 01/22/2026, while traveling approximately 45–50 mph, the vehicle abruptly shut down without warning. The engine lost power, dashboard displays went black, and multiple warning lights illumi... Read more

Incident date: Jan 22, 2026

This complaint involves a 2023 Jeep Grand Wagoneer L Series III, a full-size luxury SUV. The vehicle has experienced repeated electrical and powertrain failures culminating in complete loss of propulsion. On 01/22/2026, while traveling approximately 45–50 mph, the vehicle abruptly shut down without warning. The engine lost power, dashboard displays went black, and multiple warning lights illumi... Read more

Incident date: Jan 17, 2026

The contact owns a 2022 Jeep Wagoneer. The contact stated that while her husband was driving at approximately 10 MPH, the vehicle stalled, and smoke was coming from under the hood. The contact stated that the smoke had also entered the passenger cabin. The contact stated that her husband had not mentioned whether any warnings had illuminated. The contact stated that when she arrived to pick him up... Read more

Fire

Incident date: Jan 17, 2026

The contact owns a 2022 Jeep Wagoneer. The contact stated that while her husband was driving at approximately 10 MPH, the vehicle stalled, and smoke was coming from under the hood. The contact stated that the smoke had also entered the passenger cabin. The contact stated that her husband had not mentioned whether any warnings had illuminated. The contact stated that when she arrived to pick him up... Read more

Fire

Incident date: Jan 17, 2026

The contact owns a 2022 Jeep Wagoneer. The contact stated that while her husband was driving at approximately 10 MPH, the vehicle stalled, and smoke was coming from under the hood. The contact stated that the smoke had also entered the passenger cabin. The contact stated that her husband had not mentioned whether any warnings had illuminated. The contact stated that when she arrived to pick him up... Read more

Fire

Incident date: Feb 10, 2026

I have a 2024 Jeep Wrangler Rubicon 4xe that was caught on fire at 2am 2/10/26 when parked in my garage. Jeep issed 68C recall for its defective EV battery, and I had finished the recall on 1/20/26 in Fremont CDJR in CA, but it was still caught on fire. I have every thing saved, Ring footage and invoices from the dealer about recall. Just want to report that the remedy from Jeep does not help at... Read more

Fire

Incident date: Feb 10, 2026

I have a 2024 Jeep Wrangler Rubicon 4xe that was caught on fire at 2am 2/10/26 when parked in my garage. Jeep issed 68C recall for its defective EV battery, and I had finished the recall on 1/20/26 in Fremont CDJR in CA, but it was still caught on fire. I have every thing saved, Ring footage and invoices from the dealer about recall. Just want to report that the remedy from Jeep does not help at... Read more

Fire

Incident date: Nov 13, 2025

My vehicle has an open safety recall (Campaign 78C) related to the hybrid system. The manufacturer has confirmed that no repair remedy or parts are currently available, and no timeline has been provided. Despite the unresolved safety recall, I have been informed that I may continue operating the vehicle. I am concerned about the safety risk of operating a vehicle with an unresolved safety recal... Read more

Incident date: Feb 2, 2026

Jeep will not include my vehicle in the Instrument cluster failure because they predetermined which vin numbers were affected and did not include my 2020 Jeep Gladiator on the list. But my vehicle clearly has the electrical problem causing the center instrument cluster to not work and be blank. I cannot see how many miles I drove or how much gas is in the tank and cannot see anything outside of ... Read more

Incident date: Feb 5, 2026

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel was blank. The contact pulled over and restarted the vehicle; however, the failure persisted. The contact associated the failure with NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The vehicle was driven to an independent... Read more

Incident date: Oct 12, 2025

Oct 21, 2025 •Vehicle became inoperable in the middle of a busy road following an over-the-air update. •Vehicle immediately came to a abrupt stop aggressively propelling both driver and [XXX] occupant. Tension, neck strain, and severe stress response. •This created a serious safety risk to occupants and surrounding traffic. Nearly causing multiple accidents @ 185th and Bronson road in Bea... Read more

1 injured

Incident date: Oct 12, 2025

Oct 21, 2025 •Vehicle became inoperable in the middle of a busy road following an over-the-air update. •Vehicle immediately came to a abrupt stop aggressively propelling both driver and [XXX] occupant. Tension, neck strain, and severe stress response. •This created a serious safety risk to occupants and surrounding traffic. Nearly causing multiple accidents @ 185th and Bronson road in Bea... Read more

1 injured

Incident date: Oct 12, 2025

Oct 21, 2025 •Vehicle became inoperable in the middle of a busy road following an over-the-air update. •Vehicle immediately came to a abrupt stop aggressively propelling both driver and [XXX] occupant. Tension, neck strain, and severe stress response. •This created a serious safety risk to occupants and surrounding traffic. Nearly causing multiple accidents @ 185th and Bronson road in Bea... Read more

1 injured

Incident date: Feb 5, 2025

While driving the car, the shifting mechanisms are not working correctly. Stalling, hard shift etc. Causing jolts, and sudden stop/start movements. I was driving in the snow when my car jolted and was unable to stop on the ice leaving me in the snow bank. Went to put it in 4wd and the 4wd wouldn’t work. Brought it to the dealer repair shop where the recall was determined as the culprit. I ... Read more

Incident date: Feb 5, 2025

While driving the car, the shifting mechanisms are not working correctly. Stalling, hard shift etc. Causing jolts, and sudden stop/start movements. I was driving in the snow when my car jolted and was unable to stop on the ice leaving me in the snow bank. Went to put it in 4wd and the 4wd wouldn’t work. Brought it to the dealer repair shop where the recall was determined as the culprit. I ... Read more

Incident date: Jan 14, 2026

All lights came on when starting vehicle. Had no power steering, blind spot monitors failed, etc.

Incident date: Jan 14, 2026

All lights came on when starting vehicle. Had no power steering, blind spot monitors failed, etc.

Incident date: Jan 14, 2026

All lights came on when starting vehicle. Had no power steering, blind spot monitors failed, etc.

Incident date: May 10, 2025

Car has been broken down since May 2025. My car started jerking forcefully with my child in the car. Brought it in to be assessed. They could not figure it out. After two more times bringing it back in due to the jerking worsening, the car completely broke down in the middle of the road. Apparently recall has been active since January 2025. I was never notified that there even was a safety recall ... Read more

Incident date: May 10, 2025

Car has been broken down since May 2025. My car started jerking forcefully with my child in the car. Brought it in to be assessed. They could not figure it out. After two more times bringing it back in due to the jerking worsening, the car completely broke down in the middle of the road. Apparently recall has been active since January 2025. I was never notified that there even was a safety recall ... Read more

Incident date: Feb 5, 2026

The contact owns a 2019 Jeep Wrangler. While the contact’s wife was driving with the heated steering wheel activated, the driver attempted to adjust the steering wheel position, and suddenly an electrical short occurred, causing white smoke to come from the center of the steering wheel. The vehicle was immediately stopped, and the heated steering wheel and heated seats were deactivated. The caus... Read more

Incident date: Jan 16, 2025

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not available for a year. The manufacturer was made aware... Read more

Incident date: Dec 23, 2025

To whom it concern,I bought this jeep grand cherokee overland in December of 2025,for mandal Buick-gmc 11290 mandal pkwy D'lberville,ms 39540,so I drove the jeep to my son house on the way there it just stop pulling going down the highway, we made it back to our daughter house Sunday night,monday morning we got ready to come home to stakville jeep wouldn't move suspension on the back just popping,... Read more

Incident date: Dec 23, 2025

To whom it concern,I bought this jeep grand cherokee overland in December of 2025,for mandal Buick-gmc 11290 mandal pkwy D'lberville,ms 39540,so I drove the jeep to my son house on the way there it just stop pulling going down the highway, we made it back to our daughter house Sunday night,monday morning we got ready to come home to stakville jeep wouldn't move suspension on the back just popping,... Read more