Consumer Safety Complaints

Incident date: Jan 17, 2026

The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side window started smoking. The contact disconnected the wiring to the door. The vehicle was taken to O'Reilly, where it was diagnosed with an internal door electrical failure. The contact personally replaced the power window motor. The vehicle was repaired. The contact stated that the ve... Read more

Incident date: Jan 17, 2026

The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side window started smoking. The contact disconnected the wiring to the door. The vehicle was taken to O'Reilly, where it was diagnosed with an internal door electrical failure. The contact personally replaced the power window motor. The vehicle was repaired. The contact stated that the ve... Read more

Incident date: Nov 28, 2023

Upon driving car about a month after purchase the transmission hesitated, with jerking and a Loud hard clunk sound. Took vehicle to dealer and dealership stated none of the mentioned malfunctions noticed. They updated some software. Continued driving vehicle and malfunctions started again. Looked online for similar issues and found quite a few similar comments.

Incident date: Nov 28, 2023

Upon driving car about a month after purchase the transmission hesitated, with jerking and a Loud hard clunk sound. Took vehicle to dealer and dealership stated none of the mentioned malfunctions noticed. They updated some software. Continued driving vehicle and malfunctions started again. Looked online for similar issues and found quite a few similar comments.

Incident date: Aug 15, 2025

ABS system faile, There is no replacement part to correct the fault, and there is no replacement date, code C2200

Incident date: Jan 12, 2026

Multiple times the vehicle will drive very jumpy even if not pressing on the gas or brakes. When accelerating or braking the car will randomly drastically respond to the pedals or barely respond almost making it impossible to stop at times. The inconsistency of breaking and gas power has caused me almost be hit or hit someone else repeatedly.

Incident date: Nov 17, 2025

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train). The contact stated that while driving at 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the engine seized. Several unknown warning lights were illuminated. The vehicle coasted to the side of the road, where the vehicle failed ... Read more

Incident date: Dec 17, 2025

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not exper... Read more

Incident date: Jan 19, 2026

The lithium battery failed causing a complete loss of power, power steering, power brakes while driving with 3 small children on board. Battery indicator warning on dash. The dealer expressly stated that the car was safe to drive. Obviously that was incorrect. Thank goodness we were able to safely stop and be towed to the dealer. I escalated to "Jeep Cares" Case number Jeep Wagg Case 95595257and g... Read more

Incident date: Jan 26, 2026

The contact owns a 2017 Jeep Cherokee. The contact stated that after stopping at a stop sign, the vehicle failed to accelerate as needed. There was an abnormal grinding sound coming from the vehicle. The vehicle failed to accelerate as intended while depressing the accelerator pedal, and the engine seized. No warning lights were illuminated. The contact was able to coast to the side of the road. T... Read more

Incident date: Feb 11, 2026

incidental to nys inspection it was found that rear differential was severely "decayed." the case was fractured and retaining ring on passenger side was broken or out of place. took to Jeep dealer and it was confirmed that the differential was trashed, had to be replaced, and that vehicle unsafe to operate. No warning signs or symptoms (ie, no noise, no handling issues, no dashboard warning lig... Read more

Incident date: May 17, 2025

The contact owns a 2024 Jeep Grand Cherokee L. While the contact's wife was parking the vehicle, the gear shifter was shifted to park(P), and the engine revved very high. No warning lights were illuminated. The failure had occurred three times. The vehicle was taken to the dealer; however, the failure was not duplicated, but the failure reoccurred. The contact stated that while driving at an undis... Read more

Incident date: May 17, 2025

The contact owns a 2024 Jeep Grand Cherokee L. While the contact's wife was parking the vehicle, the gear shifter was shifted to park(P), and the engine revved very high. No warning lights were illuminated. The failure had occurred three times. The vehicle was taken to the dealer; however, the failure was not duplicated, but the failure reoccurred. The contact stated that while driving at an undis... Read more

Incident date: Feb 3, 2025

ABS Failure cause loss of power and ability to accelerate, dealer states part under engineering review for 2 years

Incident date: Jun 30, 2025

This is a follow-up to NHTSA Complaint Number 11684726, submitted to provide additional information after the dealer diagnosis confirmed the defect. My 2018 Jeep Wrangler Sahara has experienced a complete Instrument Panel Cluster (IPC) failure, which has been diagnosed and confirmed by an authorized Jeep dealership. The instrument cluster remains blank during vehicle operation and is available fo... Read more

Incident date: Oct 30, 2025

The contact owns a 2025 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The ma... Read more

Incident date: Aug 17, 2025

The contact owns a 2014 Jeep Compass. The contact stated that the center of the steering wheel was protruding outwards, and while attempting to sound the horn, the horn failed to operate. While entering the vehicle, the headrest on the driver's side was bumped and the headrest deployed. Approximately 2 months later, while entering the vehicle, the passenger’s side headrest deployed without impac... Read more

Incident date: Aug 17, 2025

The contact owns a 2014 Jeep Compass. The contact stated that the center of the steering wheel was protruding outwards, and while attempting to sound the horn, the horn failed to operate. While entering the vehicle, the headrest on the driver's side was bumped and the headrest deployed. Approximately 2 months later, while entering the vehicle, the passenger’s side headrest deployed without impac... Read more

Incident date: Jun 17, 2025

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made ... Read more

Incident date: Nov 5, 2025

Jeep continues to apply bandaids to the high voltage battery system. The latest recall, 68c, is another software fix that doesnt address the root cause, high voltage battery. after the recall, the car drives horrible when in electric mode - engine kicks on all the time, loss of power until you stomp on the accelerator (which then kicks on engine). NHTSA needs to hold Jeep Stellantis accountable fo... Read more

Incident date: Nov 5, 2025

Jeep continues to apply bandaids to the high voltage battery system. The latest recall, 68c, is another software fix that doesnt address the root cause, high voltage battery. after the recall, the car drives horrible when in electric mode - engine kicks on all the time, loss of power until you stomp on the accelerator (which then kicks on engine). NHTSA needs to hold Jeep Stellantis accountable fo... Read more

Incident date: Nov 5, 2025

Jeep continues to apply bandaids to the high voltage battery system. The latest recall, 68c, is another software fix that doesnt address the root cause, high voltage battery. after the recall, the car drives horrible when in electric mode - engine kicks on all the time, loss of power until you stomp on the accelerator (which then kicks on engine). NHTSA needs to hold Jeep Stellantis accountable fo... Read more

Incident date: Oct 30, 2025

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the electrical charge remained at 98% for an extensive amount of time, showi... Read more

Incident date: Feb 1, 2026

Rocker arm bearings went bad, need to replace all rockers and perhaps a cam or 2, this is know as the Penstar tick due to poor quality metals from Chrysler . They need to do a recall and fix for all affected cars as this is a labor intensive job and could cost up to 3000 dollars in repairs!

Incident date: Oct 25, 2025

My vehicle is subject to an open safety recall (NHTSA Recall 25V-741) involving high-voltage battery separator damage that may cause a vehicle fire when parked or charging. The recall has been active on this vehicle for over four months. The manufacturer and dealers have confirmed the recall applies but have not provided a remedy timeline or parts availability. The vehicle is considered unsafe to ... Read more

Incident date: Oct 25, 2025

My vehicle is subject to an open safety recall (NHTSA Recall 25V-741) involving high-voltage battery separator damage that may cause a vehicle fire when parked or charging. The recall has been active on this vehicle for over four months. The manufacturer and dealers have confirmed the recall applies but have not provided a remedy timeline or parts availability. The vehicle is considered unsafe to ... Read more

Incident date: Oct 25, 2025

My vehicle is subject to an open safety recall (NHTSA Recall 25V-741) involving high-voltage battery separator damage that may cause a vehicle fire when parked or charging. The recall has been active on this vehicle for over four months. The manufacturer and dealers have confirmed the recall applies but have not provided a remedy timeline or parts availability. The vehicle is considered unsafe to ... Read more

Incident date: Feb 16, 2026

Car software automatic update and sensor stuff not workin at all when some thing happen & Dealer Can’t fix that problem need to priority service from NHTSA

Incident date: Feb 16, 2026

Car software automatic update and sensor stuff not workin at all when some thing happen & Dealer Can’t fix that problem need to priority service from NHTSA

Incident date: Feb 16, 2026

Car software automatic update and sensor stuff not workin at all when some thing happen & Dealer Can’t fix that problem need to priority service from NHTSA

Incident date: Jan 15, 2026

Received a warning light and vehicle decelerated with a loss of power. After researching the issue it was determined that it was the crankshaft sensor that had become delaminated. Of which there is a current recall that would not be honored by FCA

Incident date: Dec 30, 2025

EV Battery recall without resolution. After receiving the recall notice and scheduling service at the dealership, the Jeep Was kept for 6 weeks and they replaced both the EV battery and the starting 12v battery. After driving the vehicle for less than a week, the EV battery started making gurgling and bubbling sounds after starting and continued for about 30 sec - 1 minute after turning off power.... Read more

Incident date: Dec 13, 2025

The 4x4 system, bad PTU actuator. Yes. 2. Power loss can cause an accident at any given moment putting Not just you but other drivers at risk. 3. I took it too dealership today bad PTU actuator. Don’t have that amount of money to get it fixed. 4. Yes by the dealership. 5. Just an intermittent Svc 4wd light I just bought the car off auction about a month ago and had this issue since the very firs... Read more

Incident date: Jan 30, 2026

On 01/30/26, I delivered my vehicle to an authorized Jeep dealership for the third time in connection with Safety Recall 68C involving the hybrid battery system. The recall addresses a battery defect that carries risk of fire. This is the third occasion on which I have had to leave my vehicle with the dealership because the recall repair has not been successfully completed. During the most recent ... Read more

Incident date: Jan 30, 2026

On 01/30/26, I delivered my vehicle to an authorized Jeep dealership for the third time in connection with Safety Recall 68C involving the hybrid battery system. The recall addresses a battery defect that carries risk of fire. This is the third occasion on which I have had to leave my vehicle with the dealership because the recall repair has not been successfully completed. During the most recent ... Read more

Incident date: Jan 30, 2026

On 01/30/26, I delivered my vehicle to an authorized Jeep dealership for the third time in connection with Safety Recall 68C involving the hybrid battery system. The recall addresses a battery defect that carries risk of fire. This is the third occasion on which I have had to leave my vehicle with the dealership because the recall repair has not been successfully completed. During the most recent ... Read more

Incident date: Feb 16, 2026

The head unit sometimes refuses to work, meaning the backup camera does not work. The problems have been there since day 1, but now I have a good video of an incident. This is a massive plug in hybrid vehicle, so losing my backup camera puts pedestrians at risk. This is a mandatory safety feature to protect children behind the vehicle. I tried the screens power button as well as putting the ve... Read more

Incident date: Feb 10, 2026

Rocker arms and lifters failed

Incident date: Feb 15, 2026

While firing on the highway in the middle lane my car lost all power as soon as an Engine overheating light came on. This almost caused a larger pile up as cars starting swerving all over the highway to avoid my vehicle. I was able to safely coast to the shoulder without being hurt. After getting it looked at I was told my vehicle had a faulty thermostat yet by 2024 wagoneers VIN was not included ... Read more

Incident date: Oct 9, 2025

1. Loss of motive power at freeway speeds (drops to ~40 mph) despite >40% battery charge 2. Uncommanded switching between electric and gas propulsion; driver cannot control the transition 3. Unintended acceleration in reverse / tire spin even after releasing accelerator 4. Steering wheel shaking at highway speeds → potential loss of control ***All of these items create a high risk... Read more

Incident date: Oct 9, 2025

1. Loss of motive power at freeway speeds (drops to ~40 mph) despite >40% battery charge 2. Uncommanded switching between electric and gas propulsion; driver cannot control the transition 3. Unintended acceleration in reverse / tire spin even after releasing accelerator 4. Steering wheel shaking at highway speeds → potential loss of control ***All of these items create a high risk... Read more

Incident date: Oct 9, 2025

1. Loss of motive power at freeway speeds (drops to ~40 mph) despite >40% battery charge 2. Uncommanded switching between electric and gas propulsion; driver cannot control the transition 3. Unintended acceleration in reverse / tire spin even after releasing accelerator 4. Steering wheel shaking at highway speeds → potential loss of control ***All of these items create a high risk... Read more

Incident date: Jan 29, 2026

The hybrid propulsion system in my 2023 Jeep Wrangler 4xe intermittently malfunctions while driving. The “D” (Drive) indicator on the gear selector begins flashing, and the engine RPMs suddenly decrease without warning. During these events, the vehicle loses propulsion power and responsiveness. After several seconds, the vehicle may return to normal operation. This failure affects the hybrid p... Read more

Incident date: Jan 29, 2026

The hybrid propulsion system in my 2023 Jeep Wrangler 4xe intermittently malfunctions while driving. The “D” (Drive) indicator on the gear selector begins flashing, and the engine RPMs suddenly decrease without warning. During these events, the vehicle loses propulsion power and responsiveness. After several seconds, the vehicle may return to normal operation. This failure affects the hybrid p... Read more

Incident date: Jan 29, 2026

The hybrid propulsion system in my 2023 Jeep Wrangler 4xe intermittently malfunctions while driving. The “D” (Drive) indicator on the gear selector begins flashing, and the engine RPMs suddenly decrease without warning. During these events, the vehicle loses propulsion power and responsiveness. After several seconds, the vehicle may return to normal operation. This failure affects the hybrid p... Read more

Incident date: Feb 5, 2026

I was driving my 2014 Jeep latitude, on the interstate in Maine and the transmission just died. I barely could merge to the right to get out of the way of traffic going 70mph. There is a transmission recall on these isn't there?

Incident date: Jun 18, 2025

I have had several different warning lights come on. 1. 4WD System Unavailable Service Required 2. 4WD Overheated Temporarily Unavailable 3. Stop/Start Not Ready Engine Temperature Too Low Received several codes showing faulty equipment. C140B-4B Transfer Case Motor Overheating-Drawing Excessive Amperage 11-13 Amps. Rear Differential has faulty pump Excessive end play at L/side axle Jeep will ne... Read more

Incident date: Jun 18, 2025

I have had several different warning lights come on. 1. 4WD System Unavailable Service Required 2. 4WD Overheated Temporarily Unavailable 3. Stop/Start Not Ready Engine Temperature Too Low Received several codes showing faulty equipment. C140B-4B Transfer Case Motor Overheating-Drawing Excessive Amperage 11-13 Amps. Rear Differential has faulty pump Excessive end play at L/side axle Jeep will ne... Read more

Incident date: Feb 5, 2026

Shortly after leaving my house I glanced at the digital readout for my speed and noticed that the instrument cluster was blank. I pulled over, stopped my Jeep, then restarted it to see if that would correct it, which it did not. I took it to a reputable auto/electrical garage who at first noticed a master fuse block blown and replaced the fuse block. That didn't correct the instrument cluster howe... Read more

Incident date: Feb 5, 2026

Shortly after leaving my house I glanced at the digital readout for my speed and noticed that the instrument cluster was blank. I pulled over, stopped my Jeep, then restarted it to see if that would correct it, which it did not. I took it to a reputable auto/electrical garage who at first noticed a master fuse block blown and replaced the fuse block. That didn't correct the instrument cluster howe... Read more