Consumer Safety Complaints

Incident date: Jul 22, 2025

Late last year I reported that while towing a trailer, the dash indicated that the trailer had disconnected from the trailer as looking back I noticed the lights were off when the vehicle lights were on. Before I could pull over to check the connection, the lights turned back on and the warning light extinguished. This happened 3 times when towing the trailer that day. The dealership "reprogramm... Read more

Incident date: Jul 22, 2025

Late last year I reported that while towing a trailer, the dash indicated that the trailer had disconnected from the trailer as looking back I noticed the lights were off when the vehicle lights were on. Before I could pull over to check the connection, the lights turned back on and the warning light extinguished. This happened 3 times when towing the trailer that day. The dealership "reprogramm... Read more

Incident date: Jul 22, 2025

Late last year I reported that while towing a trailer, the dash indicated that the trailer had disconnected from the trailer as looking back I noticed the lights were off when the vehicle lights were on. Before I could pull over to check the connection, the lights turned back on and the warning light extinguished. This happened 3 times when towing the trailer that day. The dealership "reprogramm... Read more

Incident date: Nov 6, 2025

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at highway speeds, the vehicle was unstable. The were an abnormally loud so... Read more

Incident date: Feb 1, 2026

AIR BAG LIGHT LIGHT IS ON DOES NOT SHOW UP ON DIAGNOSTIC

Incident date: Jan 4, 2026

I was driving my car when it powered down and had an unrecoverable loss of propulsion. It's a miracle I didn't crash and kill myself or anyone else on the road. This aligns with NHTSA Recall Number 25V-766. Jeep dealer identified the issue is failed transfer case assembly, then had to replace transfer case motor, then updated the software for the electric battery, but that software update is an... Read more

Incident date: Jan 4, 2026

I was driving my car when it powered down and had an unrecoverable loss of propulsion. It's a miracle I didn't crash and kill myself or anyone else on the road. This aligns with NHTSA Recall Number 25V-766. Jeep dealer identified the issue is failed transfer case assembly, then had to replace transfer case motor, then updated the software for the electric battery, but that software update is an... Read more

Incident date: Jan 4, 2026

I was driving my car when it powered down and had an unrecoverable loss of propulsion. It's a miracle I didn't crash and kill myself or anyone else on the road. This aligns with NHTSA Recall Number 25V-766. Jeep dealer identified the issue is failed transfer case assembly, then had to replace transfer case motor, then updated the software for the electric battery, but that software update is an... Read more

Incident date: Feb 19, 2026

Upon vehicle start-up, the Uconnect screen will freeze up. Placing the vehicle into reverse, the back-up camera is not shown. During the issue, the screen could be frozen/not responsive, or a blue screen. This concern has been an ongoing issue for some time now. It seems to be getting more frequent recently.

Incident date: Feb 15, 2026

Travelling with my young daughter on the Freeway at Freeway speeds at 9pm (nighttime). The entire vehicle just shut down. EVERYTHING - completely dark. Steering went out. Brakes went out. I had to get the car to basically drift to a shoulder and slow down gradually in a spot where we would be safely out of the way of traffic. Again no brakes or steering and completely dead. Hazzard lights ... Read more

Incident date: Feb 15, 2026

Travelling with my young daughter on the Freeway at Freeway speeds at 9pm (nighttime). The entire vehicle just shut down. EVERYTHING - completely dark. Steering went out. Brakes went out. I had to get the car to basically drift to a shoulder and slow down gradually in a spot where we would be safely out of the way of traffic. Again no brakes or steering and completely dead. Hazzard lights ... Read more

Incident date: Feb 15, 2026

Travelling with my young daughter on the Freeway at Freeway speeds at 9pm (nighttime). The entire vehicle just shut down. EVERYTHING - completely dark. Steering went out. Brakes went out. I had to get the car to basically drift to a shoulder and slow down gradually in a spot where we would be safely out of the way of traffic. Again no brakes or steering and completely dead. Hazzard lights ... Read more

Incident date: Feb 17, 2026

My 2018 Jeep Wrangler JL only now has 77,700 miles and got a blown head gasket!? This is so UNACCEPTABLE! Makes me regret ever purchasing! There is a ton more with same issue some with less miles and has been well maintained. Took to the dealer is who diagnosed and supposedly repaired due to a warranty that I am having to pay BIG money for! Alos, UNCALLED FOR! Took to dealer when Aux light first a... Read more

Incident date: Feb 17, 2026

My 2018 Jeep Wrangler JL only now has 77,700 miles and got a blown head gasket!? This is so UNACCEPTABLE! Makes me regret ever purchasing! There is a ton more with same issue some with less miles and has been well maintained. Took to the dealer is who diagnosed and supposedly repaired due to a warranty that I am having to pay BIG money for! Alos, UNCALLED FOR! Took to dealer when Aux light first a... Read more

Incident date: Feb 16, 2026

Touch screen display "blacks" out. Screen goes completely blank for a few moments then returns to normal. Has been ongoing for a few years but dealership can't find anything wrong. Now it happened while I reversing so I couldn't use/see back up camera angle. Other similar jeep models made the recall but not mine.

Incident date: Jan 1, 2023

My ABS Modules Code C2200 and cruise control does not function. Chrysler states they are not replacing the malfunctioning part nor will they make a new part to purchase.

Incident date: Jan 1, 2023

My ABS Modules Code C2200 and cruise control does not function. Chrysler states they are not replacing the malfunctioning part nor will they make a new part to purchase.

Incident date: Jan 1, 2023

My ABS Modules Code C2200 and cruise control does not function. Chrysler states they are not replacing the malfunctioning part nor will they make a new part to purchase.

Incident date: Jan 14, 2025

Component/System: Windshield/visibility system and possible body sealing or A-pillar water intrusion affecting interior and defrost performance. The condition is available for inspection upon request. Description of the problem and safety risk: I purchased a new 2024 Jeep Grand Cherokee L Altitude. Within months of purchase, the vehicle began experiencing water intrusion inside the cabin, which h... Read more

Incident date: Jan 14, 2025

Component/System: Windshield/visibility system and possible body sealing or A-pillar water intrusion affecting interior and defrost performance. The condition is available for inspection upon request. Description of the problem and safety risk: I purchased a new 2024 Jeep Grand Cherokee L Altitude. Within months of purchase, the vehicle began experiencing water intrusion inside the cabin, which h... Read more

Incident date: Jan 7, 2026

I took this vehicle to the dealership for two recalls, but there is no remedy available. I Keep having these issues, every time I drive my vehicle to keep cutting off sometime it wouldn’t start and the warning light for the battery pops up, I am really scared to drive this vehicle and also I’m really scared to charge this vehicle because it might catch fire .

Incident date: Oct 30, 2025

Hi, my name is [XXX] . I own a 2024 Jeep Wrangler Sahara 4xe. My vehicle has been at the dealership since January 19 due to a defective hybrid battery, and there is still no estimated arrival date for the replacement. It has now been over 30 days without my vehicle. I need a formal case opened INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Feb 13, 2023

The vehicle manufacturer is aware of the problem with my Jeep, yet they have not taken meaningful action to resolve it. At this point, the local dealer continues to charge diagnostic and repair fees only, focusing on steering and wheel inspections, while the death wobble persists. During the warranty period, I submitted video evidence showing the vehicle shaking severely. After reviewing the vide... Read more

Incident date: Feb 13, 2023

The vehicle manufacturer is aware of the problem with my Jeep, yet they have not taken meaningful action to resolve it. At this point, the local dealer continues to charge diagnostic and repair fees only, focusing on steering and wheel inspections, while the death wobble persists. During the warranty period, I submitted video evidence showing the vehicle shaking severely. After reviewing the vide... Read more

Incident date: Feb 13, 2023

The vehicle manufacturer is aware of the problem with my Jeep, yet they have not taken meaningful action to resolve it. At this point, the local dealer continues to charge diagnostic and repair fees only, focusing on steering and wheel inspections, while the death wobble persists. During the warranty period, I submitted video evidence showing the vehicle shaking severely. After reviewing the vide... Read more

Incident date: Dec 17, 2025

On December 17, 2025, I brought my 2023 Jeep Grand Cherokee 4xe (30th Anniversary Edition) to Los Angeles Chrysler Dodge Jeep Ram for safety recall 68C involving the high-voltage (HV) battery. The dealer performed the required recall software update/flash and diagnostic and confirmed the vehicle failed 68C, meaning the HV traction battery pack requires replacement. The vehicle remains at the deale... Read more

Incident date: Dec 17, 2025

On December 17, 2025, I brought my 2023 Jeep Grand Cherokee 4xe (30th Anniversary Edition) to Los Angeles Chrysler Dodge Jeep Ram for safety recall 68C involving the high-voltage (HV) battery. The dealer performed the required recall software update/flash and diagnostic and confirmed the vehicle failed 68C, meaning the HV traction battery pack requires replacement. The vehicle remains at the deale... Read more

Incident date: Dec 17, 2025

On December 17, 2025, I brought my 2023 Jeep Grand Cherokee 4xe (30th Anniversary Edition) to Los Angeles Chrysler Dodge Jeep Ram for safety recall 68C involving the high-voltage (HV) battery. The dealer performed the required recall software update/flash and diagnostic and confirmed the vehicle failed 68C, meaning the HV traction battery pack requires replacement. The vehicle remains at the deale... Read more

Incident date: Feb 5, 2026

The water pump started leaking and I believe that the coolant coming out of the water pump got the electric power steering terminals (which are right below the water pump) wet which caused the power steering to stop working and needs to be replaced.

Incident date: Jan 2, 2026

My 2023 Gladiator currently has 36,000 miles and is experiencing severe front-end vibration commonly referred to as “death wobble.” The issue occurs at approximately 60 mph when hitting a bump on the highway, causing the steering wheel and front end to shake violently. I have scheduled an appointment with an authorized Jeep dealer for inspection. This condition has nearly caused an accident, ... Read more

Incident date: Jan 2, 2026

My 2023 Gladiator currently has 36,000 miles and is experiencing severe front-end vibration commonly referred to as “death wobble.” The issue occurs at approximately 60 mph when hitting a bump on the highway, causing the steering wheel and front end to shake violently. I have scheduled an appointment with an authorized Jeep dealer for inspection. This condition has nearly caused an accident, ... Read more

Incident date: Feb 14, 2026

The contact owns a 2015 Jeep Wrangler. The contact stated that while driving at 45 MPH, the clutch started slipping, causing the vehicle to accelerate independently. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that there was an oil leak from the oil filter housing, causing the clutch failure. The vehicle was not repaired. The manufacturer was notifie... Read more

Incident date: Feb 14, 2026

I turned the vehicle on and put it in reverse. The check engine light came on and it would not exceed 2mph. I hoped it was a short error but when switching to drive it also would not exceed 2mph. I immediately parked it and called a tow truck. Upon the tow arrival the vehicle would not longer change gears and showed both a check engine light and a service charging system warning. The emergency re... Read more

Incident date: Feb 1, 2026

Issue with camshaft. Dealership said there has been an influx of vehicles with the same engine and the same issues.

Incident date: Jul 8, 2024

The contact owns a 2024 Jeep Compass. The contact stated that while driving at an undisclosed speed, the brakes independently activated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that without any fault codes, no actions could be taken. The dealer deactivated the front sensor. The vehicle was not diagnosed or repaired by an independent me... Read more

Incident date: Jul 8, 2024

The contact owns a 2024 Jeep Compass. The contact stated that while driving at an undisclosed speed, the brakes independently activated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that without any fault codes, no actions could be taken. The dealer deactivated the front sensor. The vehicle was not diagnosed or repaired by an independent me... Read more

Incident date: Mar 8, 2020

I’ve had this car since March 8, 2020 and from the very beginning I’ve had electrical issues at first. It started with just my lights flickering the dashboard as well and it progressed overtime and also gave my different messages on my dashboard. The radio would shut off making it impossible to use my backup camera as well, I wasn’t able to take it to the dealer because when I called they sa... Read more

Incident date: Mar 8, 2020

I’ve had this car since March 8, 2020 and from the very beginning I’ve had electrical issues at first. It started with just my lights flickering the dashboard as well and it progressed overtime and also gave my different messages on my dashboard. The radio would shut off making it impossible to use my backup camera as well, I wasn’t able to take it to the dealer because when I called they sa... Read more

Incident date: Dec 10, 2025

See attached document for complaint.

Incident date: Feb 16, 2026

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle sputtered, jerked, and hesitated while depressing the accelerator pedal. The message "Service 4WD" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed with an inoperable PTU actuator. The dealer was contacted and provided an estimate for the repair. The ve... Read more

Incident date: Dec 15, 2025

See attached document for complaint. This letter is to fo rmally notify you of my vehicle's fai lure to conform to the express warranties under the Ill inois Lemon Law, and to demand compensation. The vehicle had a significant defect that was not, and r bel ieve could never have been, corrected after a reasonable number of attempts. As of the date of this letter, there is still no remedy availabl... Read more

Incident date: Dec 15, 2025

See attached document for complaint. This letter is to fo rmally notify you of my vehicle's fai lure to conform to the express warranties under the Ill inois Lemon Law, and to demand compensation. The vehicle had a significant defect that was not, and r bel ieve could never have been, corrected after a reasonable number of attempts. As of the date of this letter, there is still no remedy availabl... Read more

Incident date: Nov 12, 2025

Last year my vehicle started making noises. I took it to the mechanic, and they informed me it needs a new rear differential unit. I called the dealer Brigham-Gill Village Chrysler Dodge Jeep Ram and they told me the vehicle was out of warranty, however i noticed A 2025 recall affects 2017-2019 Jeep Cherokees, including the Limited trim, due to a faulty Power Transfer Unit (PTU) that can disengage... Read more

Incident date: Dec 29, 2025

See attached document for complaint.

Incident date: Feb 13, 2026

We had a recent recall completed for the hybrid battery/charging sytem where a software update was all that was required. Two weeks after a recall for the hybrid battery/charging system was completed, while traveling, we had a loss of power at 70mph in heavy traffic, and our vehicle stopped operating. We were able to limp our vehicle to the right shoulder, and was stranded on the side of I-75 sou... Read more

Incident date: Mar 7, 2025

ABS module failure. Can’t even buy parts as they are unavailable. Jeep should be liable for this. If ABS prevents dangerous situations and the module is failed, they should be liable.

Incident date: Jan 11, 2026

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ESC and ABS warning lights were illuminated. Additionally, the v... Read more

Incident date: Jan 11, 2026

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ESC and ABS warning lights were illuminated. Additionally, the v... Read more

Incident date: Feb 18, 2026

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was a clunking sound coming from the vehicle while attempting to shift gears. There was no warning light illuminated. While driving at an undisclosed speed, the vehicle unexpectedly hesitated while attempting to accelerate. There was no warning light illuminated. The vehicle was taken to a d... Read more

Incident date: Jan 13, 2026

Since shortly after taking delivery of my 2023 Jeep Grand Cherokee 4xe, I have repeatedly experienced intermittent safety-related malfunctions involving sudden steering stiffness and braking intervention. From early in ownership, the vehicle would unexpectedly engage what I later learned is the Automatic Emergency Braking (AEB) system. During these events, the steering would feel locked or restric... Read more