Consumer Safety Complaints

Incident date: Feb 13, 2026

There have been many documented incidents regarding these transmissions on the 2014 Jeep Cherokee Latitude. The transmission are junk in these and have been recalled because of splines and clutches. Please get back to me on this issue.

Incident date: Feb 21, 2026

NHTSA Recall Number 19V018000 Made appointment at West Knoxville Chrysler Dodge Jeep Ram (530 Kingston Pike, Knoxville, TN 37919) Dealership states they do not have the part, do not know when they will have it. They are refusing to help. They did not inspect the vehicle, or even ask if they could. They really didn't want me there for "recall work".

Incident date: Feb 21, 2026

NHTSA Recall Number 19V018000 Made appointment at West Knoxville Chrysler Dodge Jeep Ram (530 Kingston Pike, Knoxville, TN 37919) Dealership states they do not have the part, do not know when they will have it. They are refusing to help. They did not inspect the vehicle, or even ask if they could. They really didn't want me there for "recall work".

Incident date: Nov 5, 2025

Driving around a fire hazard Jeep. Jeep offer no rental even if it fails the 68c. Called Jeep dealership times and will not take in Jeep for recall. Jeep needs this recall done asap and offer a rental if need be. Rental reimbursement is a nightmare with stellantis and could be up to 2 month. If jeep wants to get a lawsuit from one day the battery catches fire then rather getting it fixed now then ... Read more

Incident date: Nov 30, 2025

I HAVE A FAULTY ABS MODULE, THROWING CODE C2200. THE PART HAS BEEN ON ORDER FOR OVER 2 MONTHS WITH NO END IN SITE. WE ARE BEING TOLD TOLD THAT THIS IS NOT A SAFETY ISSUE. HOW CAN WE GET THIS RESOLVED???

Incident date: Jan 9, 2026

The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM). The vehicle was taken to the dealer. The battery was tested and failed. The vehicle remained at the dealer unrepaired. The contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a rea... Read more

Incident date: Dec 15, 2015

The front air springs, struts, and air suspension compressor failed. The dealer cannot get the right front air spring because it is backordered. It appears that 100% of these components fail creating demand that the manufacturer cannot keep up with. There should be a recall at this high failure rate on a component that makes the vehicle unsafe to drive per the warning on that dash.

Incident date: Feb 6, 2026

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the message "Service 4WD" was displayed on the instrument panel. The vehicle was taken to Firestone, where it was diagnosed, and DTC: C14A7-97 was retrieved. The contact was informed that the code indicated that the transfer case range position sensor was obstructed or blocked. The contact was inf... Read more

Incident date: Nov 6, 2025

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly accelerated. The contact received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of ... Read more

Incident date: Nov 6, 2025

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly accelerated. The contact received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of ... Read more

Incident date: Feb 11, 2026

This is the 3rd time the Jeep Wagooner has "bricked up." The vehicle will shut off without notice and lose all power, the emergency brake comes on and stops vehicle abruptly. This poses safety risk to driver passengers and surrounding vehicles. The car will not be able to be restarted for 30 secs. Once car is restarted, dash lights flash everywhere and car loses power steering. This happen 1st tim... Read more

Incident date: Feb 11, 2026

This is the 3rd time the Jeep Wagooner has "bricked up." The vehicle will shut off without notice and lose all power, the emergency brake comes on and stops vehicle abruptly. This poses safety risk to driver passengers and surrounding vehicles. The car will not be able to be restarted for 30 secs. Once car is restarted, dash lights flash everywhere and car loses power steering. This happen 1st tim... Read more

Incident date: Feb 11, 2026

This is the 3rd time the Jeep Wagooner has "bricked up." The vehicle will shut off without notice and lose all power, the emergency brake comes on and stops vehicle abruptly. This poses safety risk to driver passengers and surrounding vehicles. The car will not be able to be restarted for 30 secs. Once car is restarted, dash lights flash everywhere and car loses power steering. This happen 1st tim... Read more

Incident date: Feb 19, 2026

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a blank screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact was informed that the repair was not covered under warranty or recall. The contact referenced an unknown recall with ... Read more

Incident date: Feb 18, 2026

After stopping at a stop sign and proceeding through an intersection cruising over ac one way street my vehicle lost power in the middle of the intersection. Thankfully the vehicle traveling straight was far enough away and was able to Shan this brakes and stop avoiding a tbone collision. Out of no where the car stopped and started back up but not before almost causing an accident

Incident date: Feb 15, 2025

After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harness to the lift gate module was serverly corroded and had to be replaced. The original fix, without the corrosion on the harness, was the place a piece of plastic over the module. That recall and fix did nothing to address the issues of multiple points of water intrusions. From body... Read more

Incident date: Feb 15, 2025

After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harness to the lift gate module was serverly corroded and had to be replaced. The original fix, without the corrosion on the harness, was the place a piece of plastic over the module. That recall and fix did nothing to address the issues of multiple points of water intrusions. From body... Read more

Incident date: Feb 19, 2026

When activating the left turn signal both the left and right turn signal indicators began blinking. I had to cycle the turn signal switch both right and left and then to off to stop both indicators from blinking.

Incident date: Feb 15, 2026

WHILE STOPPED AT STOP SIGNS OR STOP LIGHTS THE EMERGENCY PARKING BREAK WILL ENGAGE AND UNABLE TO TURN OFF WITH OUT RESTARTING VEHICLE.

Incident date: Sep 1, 2005

My Vehicle VIN isn't listed under the massive recall of the PTU (Diagnostic code C14A7-67) Vehicle is the same manufacture year of the recalled vehicles. If the PTU fails it can cause sudden loss of drive power, inability to stay in Park (rollaway risk). The check 4WD light is on and Diagnostic code C14A7-67 comes up. Jeep said my vehicle isn't included in the recall so there isn't anything the... Read more

Incident date: Feb 19, 2026

Driving down a two lane road at 40mph, heard a loud noise and felt back right passenger side drop slightly. Driver noticed spring fly through air into grassy area and immediately stopped the vehicle to assess the incident.

Incident date: Dec 20, 2025

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle lost motive power. The contact was unable to park in the garage. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine). The local dealer was contacted and confirmed that the part for the recall repair was on backorder. ... Read more

Incident date: Feb 13, 2026

Head gasket failure, causing motor to overheat.

Incident date: Feb 16, 2026

We were driving and heard a loud bang and the sunroof exploded. No other cars were near. No item like a rock was found anywhere near by.

Incident date: Feb 16, 2026

I am driving down the road and the vehicle goes into neutral and the engine turns off. I then have to stop the vehicle and restart it. When I hit the starter button. It sputters and then starts. This has been happening irregularly 1-3 times a week since it started in December of 2025.With last time happening being on 2/16/2026.

Incident date: Feb 16, 2026

I am driving down the road and the vehicle goes into neutral and the engine turns off. I then have to stop the vehicle and restart it. When I hit the starter button. It sputters and then starts. This has been happening irregularly 1-3 times a week since it started in December of 2025.With last time happening being on 2/16/2026.

Incident date: Feb 16, 2026

I am driving down the road and the vehicle goes into neutral and the engine turns off. I then have to stop the vehicle and restart it. When I hit the starter button. It sputters and then starts. This has been happening irregularly 1-3 times a week since it started in December of 2025.With last time happening being on 2/16/2026.

Incident date: Nov 7, 2024

My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they couldn't do anything for it bc the parts were jot available. They weren't available on back order even. I paid for $130 dollars just to be told that they couldn't do anything. While at the dealer after they told me this news I went and talked to a salesmen, they told me they couldn't ta... Read more

Incident date: Nov 7, 2024

My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they couldn't do anything for it bc the parts were jot available. They weren't available on back order even. I paid for $130 dollars just to be told that they couldn't do anything. While at the dealer after they told me this news I went and talked to a salesmen, they told me they couldn't ta... Read more

Incident date: Nov 7, 2024

My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they couldn't do anything for it bc the parts were jot available. They weren't available on back order even. I paid for $130 dollars just to be told that they couldn't do anything. While at the dealer after they told me this news I went and talked to a salesmen, they told me they couldn't ta... Read more

Incident date: Nov 7, 2025

From the beginning of ownership, this vehicle has experienced repeated infotainment and system failures that directly impact driver safety, including: The infotainment screen pixelating, freezing, and restarting while the vehicle is in motion A documented incident where the system emitted a loud noise for over 30 seconds before restarting Screen restarts while backing up, preventing the rearview c... Read more

Incident date: Nov 7, 2025

From the beginning of ownership, this vehicle has experienced repeated infotainment and system failures that directly impact driver safety, including: The infotainment screen pixelating, freezing, and restarting while the vehicle is in motion A documented incident where the system emitted a loud noise for over 30 seconds before restarting Screen restarts while backing up, preventing the rearview c... Read more

Incident date: Jan 7, 2026

The screen for mapping other controls is delaminating, creating a safety and distraction hazard

Incident date: Nov 8, 2025

The vehicle was parked in front of my house, completely away from all traffic or other probable causes. The driver's side head rest deployed for no apparent reason. My vehicle had no scratches or dents. If you need to come see it, let me know. Now if I do have an accident, I'm at risk of head and neck injuries. I spoke to a certified Jeep dealership mechanic that told me replacement parts were no ... Read more

Incident date: Nov 6, 2025

I am the lessee of a 2024 Jeep Wrangler 4-Door 4xe (Mileage: 7,168) affected by open recall 78C (NHTSA 25V-766). The recall notice states my vehicle's engine may be contaminated with sand from the casting process, which can cause catastrophic engine failure, resulting in vehicle fire or unexpected loss of propulsion without warning. The recall was issued November 6, 2025. Today is February 19, 20... Read more

Incident date: Feb 10, 2026

Driver's seat belt retractor doesn't retract all of the time. Hangs up & leaves slack. Bought car & wasn't as bad. Didn't talk to dealer until now. Drove car 800 miles & 4 months since purchase. Dealer service dept says no extended warranty etc. I'm past the original warranty period & the 3 month certified used car warranty. Car was sold on Oct 14, 2025. The equipment checklist form marked that al... Read more

Incident date: Sep 15, 2025

Vehicle started show MULTIPLE errors on dash from blind spot not working , lane assist not working, AEB need to be checked,rear brake light not working, turn signal not work, lane assist not working and other errors. Went to dealership for these errors where they repaired a faulty sensor on the front for the lane assist and from collision. Said it was fixed...It was not. Within a hour leaving the ... Read more

Incident date: Sep 15, 2025

Vehicle started show MULTIPLE errors on dash from blind spot not working , lane assist not working, AEB need to be checked,rear brake light not working, turn signal not work, lane assist not working and other errors. Went to dealership for these errors where they repaired a faulty sensor on the front for the lane assist and from collision. Said it was fixed...It was not. Within a hour leaving the ... Read more

Incident date: Sep 15, 2025

Vehicle started show MULTIPLE errors on dash from blind spot not working , lane assist not working, AEB need to be checked,rear brake light not working, turn signal not work, lane assist not working and other errors. Went to dealership for these errors where they repaired a faulty sensor on the front for the lane assist and from collision. Said it was fixed...It was not. Within a hour leaving the ... Read more

Incident date: Feb 19, 2026

The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufact... Read more

Incident date: Jan 23, 2026

On January 23, while driving, the vehicle suddenly shut down and stopped working without warning. I attempted to restart the vehicle several times, but it would not start. Smoke was coming from the engine area, and the vehicle was completely disabled on the road. I was stranded on the roadside until approximately 11:30 PM, waiting for a tow truck to arrive. The vehicle had to be towed and taken t... Read more

Incident date: Jan 23, 2026

On January 23, while driving, the vehicle suddenly shut down and stopped working without warning. I attempted to restart the vehicle several times, but it would not start. Smoke was coming from the engine area, and the vehicle was completely disabled on the road. I was stranded on the roadside until approximately 11:30 PM, waiting for a tow truck to arrive. The vehicle had to be towed and taken t... Read more

Incident date: Jan 23, 2026

On January 23, while driving, the vehicle suddenly shut down and stopped working without warning. I attempted to restart the vehicle several times, but it would not start. Smoke was coming from the engine area, and the vehicle was completely disabled on the road. I was stranded on the roadside until approximately 11:30 PM, waiting for a tow truck to arrive. The vehicle had to be towed and taken t... Read more

Incident date: Nov 30, 2025

The power transfer unit in my Jeep Cherokee 2019 Latitude failed and required a replacement, at significant cost (over $2000). It is my belief that Jeep’s recall campaign (ID - O1C) was too narrow and ought to have included my vehicle. I have called Jeep three times without a proper answer to my concern. The failure of the power transfer unit was publicly described as a safety issue and I was un... Read more

Incident date: Nov 22, 2022

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly downshifted to first gear, and the vehicle failed to accelerate as needed while depressing the accelerator pedal. The vehicle was driven to an independent mechanic, where the contact purchased a new battery and had the battery replaced. After the battery replacement, the failure recur... Read more

Incident date: Nov 22, 2022

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly downshifted to first gear, and the vehicle failed to accelerate as needed while depressing the accelerator pedal. The vehicle was driven to an independent mechanic, where the contact purchased a new battery and had the battery replaced. After the battery replacement, the failure recur... Read more

Incident date: Feb 19, 2026

Steering damper has failed with 45,000 miles on vehilce and causing a dangerous shake on the highway affectionately konw as the "death wobble" among jeep owners. This was recalled in eariler models of my vehicle (2018-2021 4XE) but is occruing the same in my 20234XE. This part should have not worn out already and is causing a dangerous situation.

Incident date: Oct 3, 2025

My ABS module failed, which is a very well know issue with the 2014 to 2018 models. When the ABS module failed I was driving the vehicle and it went into fail safe mode while I was on the freeway service road. The speedometer stopped working and the vehicle would not go over about 20 mph. The vehicle was fine one minute and then I had no control of how fast I was going. I was with traffic that was... Read more

Incident date: Oct 3, 2025

My ABS module failed, which is a very well know issue with the 2014 to 2018 models. When the ABS module failed I was driving the vehicle and it went into fail safe mode while I was on the freeway service road. The speedometer stopped working and the vehicle would not go over about 20 mph. The vehicle was fine one minute and then I had no control of how fast I was going. I was with traffic that was... Read more

Incident date: Oct 3, 2025

My ABS module failed, which is a very well know issue with the 2014 to 2018 models. When the ABS module failed I was driving the vehicle and it went into fail safe mode while I was on the freeway service road. The speedometer stopped working and the vehicle would not go over about 20 mph. The vehicle was fine one minute and then I had no control of how fast I was going. I was with traffic that was... Read more