Consumer Safety Complaints

Incident date: Feb 16, 2026

While driving down the road on the highway, the hood randomly popped open, engaging the emergency breaking system extremely harshly. Then the vehicle was unable to shift back into gear. Reported problem to dealer and no codes shown for the incident. Jeep (FCA/Stelantis) potentially had the system like Volkswagen when it knows it took it up to the diagnostic system to not show codes were an injury ... Read more

Incident date: Jan 12, 2026

Vehicle lunges at a dead stop. Vehicle power quit while driving on the highway

Incident date: Jan 12, 2026

Vehicle lunges at a dead stop. Vehicle power quit while driving on the highway

Incident date: Feb 3, 2026

The Hood Ajar message stays on and then the service auto start/stop unavailable message comes on. Hood is actually closed and this warning is incorrect but will have to stop car to try and reset it. Hood latch was replaced. First time did not fix it. Took it back and dealership did something else to fix.

Incident date: Feb 3, 2026

The Hood Ajar message stays on and then the service auto start/stop unavailable message comes on. Hood is actually closed and this warning is incorrect but will have to stop car to try and reset it. Hood latch was replaced. First time did not fix it. Took it back and dealership did something else to fix.

Incident date: Feb 17, 2026

The contact owns a 2020 Jeep Cherokee. The contact stated that while changing lines and attempting to depress the accelerator pedal, the vehicle failed to respond with a grinding sound coming from the front of the vehicle. The contact pulled over into a parking lot and attempted to shift to park, and the vehicle started to reverse unintendedly. The contact stated that after returning to the reside... Read more

Incident date: Jul 14, 2025

engine hesitation, or loss of power, normally in 3rd or 4th gear under light acceleration Jeep dealer has no interest in trying to correct issue, said it's normal with a standard shift transmission, was in dealership on first service 2-16-26, mileage was app 1225 noticed hesitation immediately upon taking ownership but in speaking with service advisor we decided to wait for first service Any l... Read more

Incident date: Feb 6, 2026

I am writing to formally report a serious issue with my 2023 Jeep Wrangler Sahara 4xe following the second recall repair (Recall 68C) related to the high-voltage battery fire risk. In November 2025, my vehicle underwent the required recall service. The repair was completed at the end of December 2025. However, immediately after the repair, I began experiencing significant performance problems in E... Read more

Incident date: Dec 12, 2025

My 2022 Jeep Grand Cherokee 4xe was recalled in the summer/fall because the high voltage battery could catch fire. This is one of many recalls the car has endured (due to battery trouble) since I purchased it in 2022. I called the dealer as soon as I received the letter and was told that no parts were available and to check back later. I drained the electric battery and did not charge it after tha... Read more

Incident date: Feb 23, 2026

The contact owns a 2019 Jeep Cherokee. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to the dealer, who determined that the rear-view camera needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.

Incident date: Jan 29, 2026

The hybrid system in my 2024 Jeep Wrangler 4xe repeatedly fails, causing the vehicle to lose propulsion, drop out of electric mode, hesitate, and shut off while driving. These failures have occurred in traffic and at highway speeds. The vehicle has experienced multiple safety‑related power‑loss events, including on JR Allen Parkway and I‑185, where the hybrid system failed to transition betw... Read more

Incident date: Jan 29, 2026

The hybrid system in my 2024 Jeep Wrangler 4xe repeatedly fails, causing the vehicle to lose propulsion, drop out of electric mode, hesitate, and shut off while driving. These failures have occurred in traffic and at highway speeds. The vehicle has experienced multiple safety‑related power‑loss events, including on JR Allen Parkway and I‑185, where the hybrid system failed to transition betw... Read more

Incident date: Jan 29, 2026

The hybrid system in my 2024 Jeep Wrangler 4xe repeatedly fails, causing the vehicle to lose propulsion, drop out of electric mode, hesitate, and shut off while driving. These failures have occurred in traffic and at highway speeds. The vehicle has experienced multiple safety‑related power‑loss events, including on JR Allen Parkway and I‑185, where the hybrid system failed to transition betw... Read more

Incident date: Feb 16, 2026

The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle was started in the driveway but immediately turned off. The vehicle was restarted and shifted into reverse(R); however, the vehicle drove forward instead. The vehicle was immediately turned off to avoid a crash. The following day, while attempting to start the vehicle, the ignition failed to immediately respond while ... Read more

Incident date: Feb 16, 2026

The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle was started in the driveway but immediately turned off. The vehicle was restarted and shifted into reverse(R); however, the vehicle drove forward instead. The vehicle was immediately turned off to avoid a crash. The following day, while attempting to start the vehicle, the ignition failed to immediately respond while ... Read more

Incident date: Oct 8, 2025

The contact owns a 2017 Jeep Compass. The contact stated that while driving approximately 20 MPH, the ABS and Traction Control warning lights illuminated, and the steering wheel and the front passenger’s side of the vehicle were shaking and vibrating abnormally. The contact stopped the vehicle to inspect it and became aware that the front passenger’s side wheel was extremely hot to the touch. ... Read more

Incident date: Oct 8, 2025

The contact owns a 2017 Jeep Compass. The contact stated that while driving approximately 20 MPH, the ABS and Traction Control warning lights illuminated, and the steering wheel and the front passenger’s side of the vehicle were shaking and vibrating abnormally. The contact stopped the vehicle to inspect it and became aware that the front passenger’s side wheel was extremely hot to the touch. ... Read more

Incident date: Feb 20, 2026

As I was on my home on 2/20/26, I encountered some issues. I made a right turn onto the highway and my vehicle did a little drift but made this weird sound and the front end shook. There were no warning lights or dings that came across the dash. I pulled over into the closest parking lot to see if I could notice anything. I couldn't because I only had the light from a parking lot lamp. So decided ... Read more

Incident date: Feb 20, 2026

As I was on my home on 2/20/26, I encountered some issues. I made a right turn onto the highway and my vehicle did a little drift but made this weird sound and the front end shook. There were no warning lights or dings that came across the dash. I pulled over into the closest parking lot to see if I could notice anything. I couldn't because I only had the light from a parking lot lamp. So decided ... Read more

Incident date: Oct 22, 2025

Beginning in late October 2025, my 2016 Jeep Cherokee North Edition began experiencing a recurring electronic shifter and transmission malfunction. The vehicle displays a “Service Shifter” warning (with an A! with a circle arrow and the check engine light is on) and shakes violently upon shifting; it's straight up psychologically unnerving. This issue creates a significant safety hazard beca... Read more

Incident date: Oct 22, 2025

Beginning in late October 2025, my 2016 Jeep Cherokee North Edition began experiencing a recurring electronic shifter and transmission malfunction. The vehicle displays a “Service Shifter” warning (with an A! with a circle arrow and the check engine light is on) and shakes violently upon shifting; it's straight up psychologically unnerving. This issue creates a significant safety hazard beca... Read more

Incident date: Oct 22, 2025

Beginning in late October 2025, my 2016 Jeep Cherokee North Edition began experiencing a recurring electronic shifter and transmission malfunction. The vehicle displays a “Service Shifter” warning (with an A! with a circle arrow and the check engine light is on) and shakes violently upon shifting; it's straight up psychologically unnerving. This issue creates a significant safety hazard beca... Read more

Incident date: Sep 2, 2025

Have 1 safety recall, have taken to jeep dealer and they have confirmed PTU not working light on dash is valid and 4x4 is not working, but they will not order new PTU. Jeep has not offered loaner vehicle or to buy back vehicle that is a lemon! It has been over a year since recall was issued without any results!

Incident date: Feb 20, 2026

The contact owned a 2020 Jeep Wrangler. The contact stated that there were strong fumes coming from the vehicle, causing the contact to sustain severe headaches and nausea. The contact had gone to the Doctor's Office, where blood work was completed. The contact was informed that no issues were found, and the Doctor inquired whether the contact had been exposed to any chemicals. The vehicle was tak... Read more

Fire 1 injured

Incident date: Feb 20, 2026

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning... Read more

Incident date: Feb 20, 2026

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning... Read more

Incident date: Feb 20, 2026

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning... Read more

Incident date: Jan 30, 2026

Vehicle began displaying check engine light. Diagnostic code P219B (Bank 2 air-fuel ratio imbalance) was identified. Vehicle was serviced and a valve-related repair was performed. Shortly after, engine performance worsened and further inspection revealed metal shavings in engine oil and confirmed internal lifter/valvetrain failure. Oil levels were normal and maintenance records are available. No ... Read more

Incident date: Jan 30, 2026

Vehicle began displaying check engine light. Diagnostic code P219B (Bank 2 air-fuel ratio imbalance) was identified. Vehicle was serviced and a valve-related repair was performed. Shortly after, engine performance worsened and further inspection revealed metal shavings in engine oil and confirmed internal lifter/valvetrain failure. Oil levels were normal and maintenance records are available. No ... Read more

Incident date: Feb 14, 2026

2019 jeep compass, 65k miles Car started having misfires while accelerating and decreasing speeds.It stayed pretty consistent at all speeds! Shortly after the car overheated and stated coolant temperature too high. Had it diagnosed and it was confirmed oil is mixing in with the coolant meaning blown head gasket and more than likely engine rebuild/new engine. All regular maintenance has ALWAYS been... Read more

Incident date: Feb 16, 2026

The car sways back and forth and the steering wheel shakes.

Incident date: Feb 16, 2026

The car sways back and forth and the steering wheel shakes.

Incident date: Feb 16, 2026

The car sways back and forth and the steering wheel shakes.

Incident date: Feb 20, 2026

My 2024 grand jeep Cherokee 4xe was purchased brand new in 2025. Since then it was been in the shop on numerous occasions. Recalls with no remedies. The car lost power on the interstate with my child in the car. This is going to cause death or serious injury. This car needs to be purchased back by Jeep. I am paying on a loan for an undriveable car at no fault of my own. I was told by the car sales... Read more

Incident date: Feb 20, 2026

My 2024 grand jeep Cherokee 4xe was purchased brand new in 2025. Since then it was been in the shop on numerous occasions. Recalls with no remedies. The car lost power on the interstate with my child in the car. This is going to cause death or serious injury. This car needs to be purchased back by Jeep. I am paying on a loan for an undriveable car at no fault of my own. I was told by the car sales... Read more

Incident date: Feb 22, 2026

The drivers headrest randomly “popped” from the fixture smacking me in the back of the head hard enough to almost cause a collision

1 injured

Incident date: Oct 10, 2025

ABS module failure C2200. Repair parts not available.

Incident date: Nov 13, 2025

Vehicle and purchase details Vehicle: 2024 Jeep Wrangler 4xe VIN: 1C4RJXR6XRW251767 Purchase date: September 13, 2024 Selling/servicing dealer: AutoNation West Location: Golden, Colorado Key timeline 09/13/2024 – I purchased the vehicle new from AutoNation. By November 2025 – The vehicle had approximately 21,537 miles, still under 24,000 miles. October 2025 – The vehicle was service... Read more

Incident date: Nov 13, 2025

Vehicle and purchase details Vehicle: 2024 Jeep Wrangler 4xe VIN: 1C4RJXR6XRW251767 Purchase date: September 13, 2024 Selling/servicing dealer: AutoNation West Location: Golden, Colorado Key timeline 09/13/2024 – I purchased the vehicle new from AutoNation. By November 2025 – The vehicle had approximately 21,537 miles, still under 24,000 miles. October 2025 – The vehicle was service... Read more

Incident date: Nov 13, 2025

Vehicle and purchase details Vehicle: 2024 Jeep Wrangler 4xe VIN: 1C4RJXR6XRW251767 Purchase date: September 13, 2024 Selling/servicing dealer: AutoNation West Location: Golden, Colorado Key timeline 09/13/2024 – I purchased the vehicle new from AutoNation. By November 2025 – The vehicle had approximately 21,537 miles, still under 24,000 miles. October 2025 – The vehicle was service... Read more

Incident date: Dec 2, 2025

The fenders front fenders become loss due to faulty plastic clips and flights off while driving once the wind catches under them. Very dangerous to other cars. Also the windshields crack around once a year and you have to really be-careful to stay back from any auto that might throw a rock, but you can’t avoid someone passing you.

Incident date: Jan 18, 2026

Ever since the 68c recall update my Jeep has been having a hard time knowing what system it should be using to drive. The electric system shuts off, but the engine doesn’t start up until I press the gas pedal to the floor. I’ve had multiple instances on the freeway where this has happened and almost caused me to wreck. I’m very concerned this is happening.

Incident date: Jan 18, 2026

Ever since the 68c recall update my Jeep has been having a hard time knowing what system it should be using to drive. The electric system shuts off, but the engine doesn’t start up until I press the gas pedal to the floor. I’ve had multiple instances on the freeway where this has happened and almost caused me to wreck. I’m very concerned this is happening.

Incident date: Jan 18, 2026

Ever since the 68c recall update my Jeep has been having a hard time knowing what system it should be using to drive. The electric system shuts off, but the engine doesn’t start up until I press the gas pedal to the floor. I’ve had multiple instances on the freeway where this has happened and almost caused me to wreck. I’m very concerned this is happening.

Incident date: Feb 21, 2026

Oil filter housing 3.2 motor. Plastic housing leaking with oil smell while driving. Could cause fire in engine bay.

Incident date: Feb 16, 2026

While driving my vehicle on Monday, February 16, 2026 I heard a loud pop come from the front of the vehicle. Right after that smoke began to come through the hood vents. I stopped the vehicle to inspect and at that point the engine compartment was burning heavily. I could barely get out of the vehicle and away before the whole front end of the vehicle was engulfed with fire and heavy black smoke. ... Read more

Fire

Incident date: Feb 16, 2026

While driving my vehicle on Monday, February 16, 2026 I heard a loud pop come from the front of the vehicle. Right after that smoke began to come through the hood vents. I stopped the vehicle to inspect and at that point the engine compartment was burning heavily. I could barely get out of the vehicle and away before the whole front end of the vehicle was engulfed with fire and heavy black smoke. ... Read more

Fire

Incident date: Feb 16, 2026

While driving my vehicle on Monday, February 16, 2026 I heard a loud pop come from the front of the vehicle. Right after that smoke began to come through the hood vents. I stopped the vehicle to inspect and at that point the engine compartment was burning heavily. I could barely get out of the vehicle and away before the whole front end of the vehicle was engulfed with fire and heavy black smoke. ... Read more

Fire

Incident date: Dec 25, 2025

Recall issued for engine containing sand but no fix in sight. Told not to drive a car we just purchased?!?!

Incident date: Feb 19, 2026

My gauge cluster is having a problem and I dont know why my jeep is covered under the recall when its the same part in every other jeep that is having the same problem? I would really like to know how used can pick one Jeep model and not the others? When all the same parts are in the jeeps