Consumer Safety Complaints

Incident date: Feb 2, 2026

My car shut down and lost power while in motion, It said “electrical instability “ “service shifter” and cut off. Auto stop start keeps going in and out Seat belt comes undone while in motion

Incident date: Feb 2, 2026

My car shut down and lost power while in motion, It said “electrical instability “ “service shifter” and cut off. Auto stop start keeps going in and out Seat belt comes undone while in motion

Incident date: Feb 2, 2026

My car shut down and lost power while in motion, It said “electrical instability “ “service shifter” and cut off. Auto stop start keeps going in and out Seat belt comes undone while in motion

Incident date: Feb 1, 2026

When driving the car this winter, noticed the smell of something burning. After that, the heated steering wheel stopped warming. Took it to a repair shop since there was open no recall related to this. Repair shop diagnosis: - heated steering wheel not working due to electrical short. More info below, pictures included. Finding Confirmed customer concern. Attempted to activate the heated steeri... Read more

Incident date: Feb 1, 2026

When driving the car this winter, noticed the smell of something burning. After that, the heated steering wheel stopped warming. Took it to a repair shop since there was open no recall related to this. Repair shop diagnosis: - heated steering wheel not working due to electrical short. More info below, pictures included. Finding Confirmed customer concern. Attempted to activate the heated steeri... Read more

Incident date: Feb 1, 2026

When driving the car this winter, noticed the smell of something burning. After that, the heated steering wheel stopped warming. Took it to a repair shop since there was open no recall related to this. Repair shop diagnosis: - heated steering wheel not working due to electrical short. More info below, pictures included. Finding Confirmed customer concern. Attempted to activate the heated steeri... Read more

Incident date: Dec 31, 2024

I have experienced what is call "death wobble" multipletimes. This is a 2022 with 30k millage. It has been to a service center three times and the drag link with ends has been replaced twice. The problem continues and only happens at highway speed. This issue has put us in what could have been a serious accident with semi-trucks on 50+ mph multiple times. I feel like this is a possible life threat... Read more

Incident date: Dec 31, 2024

I have experienced what is call "death wobble" multipletimes. This is a 2022 with 30k millage. It has been to a service center three times and the drag link with ends has been replaced twice. The problem continues and only happens at highway speed. This issue has put us in what could have been a serious accident with semi-trucks on 50+ mph multiple times. I feel like this is a possible life threat... Read more

Incident date: Feb 27, 2026

2012 Jeep Wrangler Sahara. Received Stop-Drive letter from Stellantis/FCA on Takata airbag recall—front airbags may explode in crash, sending metal shards. Letter says do not drive until fixed. Called hotline (833-585-0144) twice yesterday & today—no help. Dealer (Corwin Springfield) says call Chrysler. No tow arranged despite free towing advertised for Stop-Drive. No loaner or rental offered.... Read more

Incident date: Jan 4, 2022

While driving the instrument panel goes dark or blacks out completely it happens randomly, but often

Incident date: Feb 27, 2026

After 68C recall fix in January, the following has occurred: -Check engine light on immediately -Replaced electric coolant heater -Sluggish in both hybrid and electric modes -FORM indicators - constant fuel oil refresh mode -Change oil required indicator on -Engine revving high at low speeds -Jumping when putting into drive / idling / shifting issues --Replaced all 4 shocks And just... Read more

Incident date: Feb 27, 2026

After 68C recall fix in January, the following has occurred: -Check engine light on immediately -Replaced electric coolant heater -Sluggish in both hybrid and electric modes -FORM indicators - constant fuel oil refresh mode -Change oil required indicator on -Engine revving high at low speeds -Jumping when putting into drive / idling / shifting issues --Replaced all 4 shocks And just... Read more

Incident date: Feb 27, 2026

After 68C recall fix in January, the following has occurred: -Check engine light on immediately -Replaced electric coolant heater -Sluggish in both hybrid and electric modes -FORM indicators - constant fuel oil refresh mode -Change oil required indicator on -Engine revving high at low speeds -Jumping when putting into drive / idling / shifting issues --Replaced all 4 shocks And just... Read more

Incident date: Dec 15, 2025

In December 2023 encountered a failure of the vehicles Rear Differential Module (RDM). Failure of the RDM on this vehicle poses several significant safety issues, not dissimilar to concerns raised by the failure of the PTU on this vehicle which eventually resulted in a recall by the manufacturer after many reports by owners. Vehicle mileage at this time was 72,829. As this failure occurred outside... Read more

Incident date: Jan 15, 2026

Tone wheel failure resulting in vehicle not operating as intended. Required repair of which FCA stated the repair was not covered by the recall issued against the vehicle.

Incident date: Jan 15, 2026

Tone wheel failure resulting in vehicle not operating as intended. Required repair of which FCA stated the repair was not covered by the recall issued against the vehicle.

Incident date: Feb 27, 2026

ABS pump is faulty, part is unavailable to purchase for years not safe when roads are icy or wet

Incident date: Feb 15, 2026

Car partially charged and when driving feels like it’s going to stall out. Seems like whatever update Stellantis did to hide the 4xe issues is impacting my ability to safely get around

Incident date: Feb 23, 2026

This is a plug in hybrid vehicle. The (ECH) electric coolant heater is prone to failure. This failure can lead to loss of power and might cause the hybrid battery pack to not regulate its temperature leading to a fire. This is a high failure rate with some saying it has failed more than once. Jeep 4xe Fans on Facebook has been doing some tracking of numbers and shows a 50% failure rate with some f... Read more

Incident date: Feb 23, 2026

This is a plug in hybrid vehicle. The (ECH) electric coolant heater is prone to failure. This failure can lead to loss of power and might cause the hybrid battery pack to not regulate its temperature leading to a fire. This is a high failure rate with some saying it has failed more than once. Jeep 4xe Fans on Facebook has been doing some tracking of numbers and shows a 50% failure rate with some f... Read more

Incident date: Jul 31, 2025

My ABS module has been in error for 8 months. Stellantis still cannot fill the order after 8 months and only keeps delaying on weeks at a time .

Incident date: Nov 6, 2025

1. COMPONENT FAILURE & TECHNICAL IMPAIRMENT: The vehicle is experiencing a total failure of its hybrid and internal combustion systems. On Jan 30, 2026, the vehicle received the "68C" battery software update. By Feb 6, the system failed, rendering Electric Mode Unavailable and triggering "Electric Mode unavailable" warnings. This is not a software glitch; it is a failure of the manufacturer's offi... Read more

Incident date: Nov 6, 2025

1. COMPONENT FAILURE & TECHNICAL IMPAIRMENT: The vehicle is experiencing a total failure of its hybrid and internal combustion systems. On Jan 30, 2026, the vehicle received the "68C" battery software update. By Feb 6, the system failed, rendering Electric Mode Unavailable and triggering "Electric Mode unavailable" warnings. This is not a software glitch; it is a failure of the manufacturer's offi... Read more

Incident date: Nov 6, 2025

1. COMPONENT FAILURE & TECHNICAL IMPAIRMENT: The vehicle is experiencing a total failure of its hybrid and internal combustion systems. On Jan 30, 2026, the vehicle received the "68C" battery software update. By Feb 6, the system failed, rendering Electric Mode Unavailable and triggering "Electric Mode unavailable" warnings. This is not a software glitch; it is a failure of the manufacturer's offi... Read more

Incident date: Dec 15, 2025

The oil filter housing is known to leak, crack or break in standard weather conditions. This can be exacerbated by extreme climate or by simply storing the vehicle outside of a climate controlled area. The hazards posed start with the slow but continuous leak of engine oil from the housing down the transmission and driveline to the ground. This is an environmental hazard to ground water and plant ... Read more

Incident date: Jun 24, 2024

6/24/24 I took my dog to the vet. On the way home the compartment door open while we’re driving. I did pull over on the parking lot to close the door. The thing is, the button to open and close the door on the back side is easily accessible. My guess my dog accidentally press it that’s why it happens. Luckily no dog or person is harmed. I think it needs to be investigated to see if recall is w... Read more

Incident date: Dec 18, 2025

My wife and I were driving on a curvy road after dark and all of a sudden the windshield started fogging up and the blower quit and no warm air was available to clear up the windshield we had to pull off and after a time it started up again . sometimes it seems like it takes forever for the heat to come . I think this vehicle is cursed n

Incident date: Dec 18, 2025

My wife and I were driving on a curvy road after dark and all of a sudden the windshield started fogging up and the blower quit and no warm air was available to clear up the windshield we had to pull off and after a time it started up again . sometimes it seems like it takes forever for the heat to come . I think this vehicle is cursed n

Incident date: Sep 9, 2025

The contact owns a 2014 Jeep Cherokee. The contact stated that the gear shift indicator lights were illuminated, and the message "Service Shifter" was displayed. The vehicle was taken to CarMax, where the contact was informed that no failure was found; however, the failure persisted. Additionally, while driving at various speeds, the vehicle failed to respond as intended. Upon parking the vehicle ... Read more

Incident date: Sep 9, 2025

The contact owns a 2014 Jeep Cherokee. The contact stated that the gear shift indicator lights were illuminated, and the message "Service Shifter" was displayed. The vehicle was taken to CarMax, where the contact was informed that no failure was found; however, the failure persisted. Additionally, while driving at various speeds, the vehicle failed to respond as intended. Upon parking the vehicle ... Read more

Incident date: Feb 2, 2026

Subject: Formal Complaint and Request for Escalation – 2024 Jeep Grand Cherokee 4xe Trailhawk – VIN [XXX] Good Day, I am formally requesting an immediate engineering review and reconsideration of the denial of warranty coverage for my 2024 Jeep Grand Cherokee 4xe Trailhawk, VIN #[XXX], currently with approximately 3,012 miles. I believe a serious error and injustice has occurred regarding t... Read more

Incident date: Feb 2, 2026

Subject: Formal Complaint and Request for Escalation – 2024 Jeep Grand Cherokee 4xe Trailhawk – VIN [XXX] Good Day, I am formally requesting an immediate engineering review and reconsideration of the denial of warranty coverage for my 2024 Jeep Grand Cherokee 4xe Trailhawk, VIN #[XXX], currently with approximately 3,012 miles. I believe a serious error and injustice has occurred regarding t... Read more

Incident date: Feb 2, 2026

Subject: Formal Complaint and Request for Escalation – 2024 Jeep Grand Cherokee 4xe Trailhawk – VIN [XXX] Good Day, I am formally requesting an immediate engineering review and reconsideration of the denial of warranty coverage for my 2024 Jeep Grand Cherokee 4xe Trailhawk, VIN #[XXX], currently with approximately 3,012 miles. I believe a serious error and injustice has occurred regarding t... Read more

Incident date: Feb 1, 2026

The PTU (Power Transfer Unit) failed on my 2018 Jeep Cherokee causing AWD system malfunction. The dealership diagnosed the failure and advised repair. However, the replacement part is on national backorder with no estimated delivery date, and I was told it may take several months. The vehicle is not reliably drivable and I am left without transportation despite a known defect. Numerous owners are ... Read more

Incident date: Apr 20, 2024

The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal, and occasionally the vehicle stalled. The vehicle was able to be restarted. The message "FORM" was displayed on the screen. The vehicle was taken to the dealer; however, no cause for the failu... Read more

Incident date: Apr 20, 2024

The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal, and occasionally the vehicle stalled. The vehicle was able to be restarted. The message "FORM" was displayed on the screen. The vehicle was taken to the dealer; however, no cause for the failu... Read more

Incident date: Dec 1, 2025

OUR VEHICLE HAS BEEN. UNDRIVEABLE SINCE RECALL 68C/25V-741 AND HAS BEEN AT THE JEEP DEALER (FRIENDSHIP JEEP CHRYSLER IN FOREST CITY NC) SINCE 1/5/2026 WITH NO GUIDANCE AS TO WHEN TO EXPECT A FIX AND RETURN TO US. BETWEEN CAR PAYMENTS, INSURANCE PAYMENTS, AND ACCELERATED DEPRECIATION WE HAVE LOST THOUSANDS OF DOLLARS AND WE ARE NOT ABLE TO USE THE VEHICLE.

Incident date: Dec 1, 2025

OUR VEHICLE HAS BEEN. UNDRIVEABLE SINCE RECALL 68C/25V-741 AND HAS BEEN AT THE JEEP DEALER (FRIENDSHIP JEEP CHRYSLER IN FOREST CITY NC) SINCE 1/5/2026 WITH NO GUIDANCE AS TO WHEN TO EXPECT A FIX AND RETURN TO US. BETWEEN CAR PAYMENTS, INSURANCE PAYMENTS, AND ACCELERATED DEPRECIATION WE HAVE LOST THOUSANDS OF DOLLARS AND WE ARE NOT ABLE TO USE THE VEHICLE.

Incident date: Feb 26, 2026

The contact owns a 2018 Jeep Renegade. The contact stated while driving approximately 45 MPH, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be repaired. The vehicle was not repaired. The dealer advised the... Read more

Incident date: Sep 18, 2019

Since new Jeep has experienced "excess play in the steering" the Jeeps steering "wanders" and vehicle pulls to both the left and right. Steering wandering increases in hot temperatures and at higher speeds and becomes UNSAFE to operate the vehicle. When purchasing new, I noticed the "excess play in the steering", but was told by the Jeep salesperson that "that's how Jeeps drive" and "They do not d... Read more

Incident date: Feb 26, 2026

The contact owns a 2024 Jeep Wagoneer. The contact stated while driving at an undisclosed speed, there was a loud whistling and vibrating sound coming from the door. The contact received notification of NHTSA Campaign Number: 25V593000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was determined that the door trim had fa... Read more

Incident date: Jan 16, 2025

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, who declined to complete the recall repair, and stated that the tires insta... Read more

Incident date: Feb 25, 2026

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 3 MPH and entering the garage, the passenger’s side active headrest inadvertently deployed. The contact stated that there were no warning lights illuminated; just a loud bang washeard when the headrest deployed. The contact had not taken the vehicle to a local dealer or independent mechanic to be dia... Read more

Incident date: Feb 23, 2026

I have not had any issues with my 2017 Jeep Trailhawk that I have owned for 6 years. A couple of days ago I was exiting off the highway and felt a loud thump and lost all power, luckily I wasn't hit and was able to maneuver over around traffic to the shoulder. No warning lights have came on. Jeep will not drive, and cannot put in park. I had to have it towed home. I cannot find a dealership to hel... Read more

Incident date: Feb 20, 2026

- The PTU has been making a grinding noise, and the car feels different to drive. - Other issues with a different model of this PTU involve the car rolling out of park or losing driving power while in motion. I do not believe this is an isolated issue with my vehicle, due to looked at forums and communities online with people having the same issue as me. This could put other drivers and me on the ... Read more

Incident date: Feb 25, 2026

After taking my Jeep in on January 16th for the 68 C recall I’ve had multiple issues with the jeep hybrid/engine. While driving the Jeep it suddenly becomes unresponsive even when pushing the gas pedal to the floor. After a minute the engine will start up and lurch forward. I’ve almost caused an accident multiple times. This is a huge issue and needs to be addressed. I’ve taken my Jeep back ... Read more

Incident date: Feb 25, 2026

After taking my Jeep in on January 16th for the 68 C recall I’ve had multiple issues with the jeep hybrid/engine. While driving the Jeep it suddenly becomes unresponsive even when pushing the gas pedal to the floor. After a minute the engine will start up and lurch forward. I’ve almost caused an accident multiple times. This is a huge issue and needs to be addressed. I’ve taken my Jeep back ... Read more

Incident date: Feb 25, 2026

After taking my Jeep in on January 16th for the 68 C recall I’ve had multiple issues with the jeep hybrid/engine. While driving the Jeep it suddenly becomes unresponsive even when pushing the gas pedal to the floor. After a minute the engine will start up and lurch forward. I’ve almost caused an accident multiple times. This is a huge issue and needs to be addressed. I’ve taken my Jeep back ... Read more

Incident date: Dec 21, 2025

Car has been at the dealer to be fixed since Dec 21st 2025 with no repair estimate in site. No loaner car given, no communication from the dealer, Jeep corporate said the repair was completed but car is still there with no communication to us. When we call no one answers the phone.

Incident date: Aug 27, 2025

My passenger coil spring fell out while coming out of my driveway and could of seriously hurt someone else or myself it fell out while I was driving. Chrysler wanted to charge us an arm and a leg to put it back in, so I put it back in myself.