Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 124,652 complaints for JEEP
Incident date: Oct 10, 2025
"Steering Assist Reduced” warning message appears on dashboard display and temperature gauge stuck on cold on the dashboard display. I understand this such a common issue with the 2019 and 2020 Blazer that General Motors has issued Technical Service Bulletins but refuses to repair these vehicles for free. This is unacceptable! Issue a mandatory recall therefore GM must perform the repairs for... Read more
Incident date: Jul 10, 2025
On or about [XXX], I leased a 2025 Mazda CX-90 PHEV Premium Sport from Bob Penkhus Mazda, Colorado Springs, CO. Within approximately six weeks, on [XXX], while traveling south on [XXX] from Pueblo toward Walsenburg, the vehicle experienced severe loss of power under load. Despite the accelerator being fully depressed, the vehicle would not exceed 74 mph on the initial incline and later would not a... Read more
Incident date: Jul 10, 2025
Dear NHTSA, I am writing to formally report a concern regarding the handling of reimbursement under Safety Recall 93C (NHTSA 25V-586) for my 2017 Alfa Romeo Giulia. On March 11, 2025, several months before the recall was announced, I paid $3,995.59 out of pocket at Foreign Cars Italia Charlotte to repair severe driveability issues, including: Loss of engine power while driving “Electronic th... Read more
Incident date: Jul 10, 2025
While driving on the highway, the car just stops. It says to put it in park and turn on the car engine light comes up. A wrench comes on had to be towed to the dealership. Chrysler is very aware of the issue gave us no warning not to drive the cars I couldn’t have been killed. I was driving on the highway on my car just shut down.
Incident date: Oct 11, 2025
Last year in 2024 our vehicle started having significant issues with the transmission. We took it to a dealership and through our warranty that we purchased, we were told that the transmission control module had lost its programming but no one understood why. It wasn't covered under our warranty and we paid full price out of pocket for that. Less than a year later we are back with the same issues ... Read more
Incident date: Oct 11, 2025
Last year in 2024 our vehicle started having significant issues with the transmission. We took it to a dealership and through our warranty that we purchased, we were told that the transmission control module had lost its programming but no one understood why. It wasn't covered under our warranty and we paid full price out of pocket for that. Less than a year later we are back with the same issues ... Read more
Incident date: Oct 4, 2025
The LKAS and Parking systems will randomly decide to cease functioning and express error messages. The car has not been in an accident.
Incident date: Oct 4, 2025
There is a coolant intrusion into the cylinder bores of the engine. This has been confirmed by VanBortel Ford in East Rochester NY. When the issue first occurred the engine light came on and the vehicle would no longer run properly.
Incident date: Oct 4, 2025
Hi, I have a Hoda Piot 2016 EX AWD V6, with odometer around 90000 miles. Last weekend my son who's 17 with his friends tok the car to go camping on the coast. The car has no problem at all, and I have folllowed the all Honda recommended maintenance. In fact it just have the break job and inspection done by the dealer a month ago. Well, my son parked the car in Fred Meyer and couldn't start the ca... Read more
JEEP
GRAND CHEROKEE
(2022) - FUEL/PROPULSION SYSTEM
Oct 13, 2025
Incident date: Oct 7, 2025
2006 Corvette convertible. Has a strong gas smell after filling up. I understand this is a common problem, but Chevrolet will not acknowledge it. The gas can drip down on the hot exhaust system, and start a fire, burning down our house, or out on the road with us in it! Please help us get this deadly problem resolved, with little expense heaped upon us. Thank you, [XXX] INFORMATION REDACTED PUR... Read more
JEEP
GRAND CHEROKEE
(2022) - ENGINE
Oct 13, 2025
Incident date: Oct 7, 2025
Between 1,000-1,400 rpm there is a lower end engine knock.sounds like a bearing.
JEEP
GRAND CHEROKEE
(2022) - ENGINE
Oct 13, 2025
Incident date: Oct 7, 2025
A software update was pushed to the vehicle and prompted me to update it when I turned the vehicle off. The next time I drove the vehicle, after about one mile, many warnings lights went off, and the vehicle turned off and was not driveable. The vehicle would not restart. Jeep acknowledged that the software update made the vehicle inoperable.
Incident date: Oct 11, 2025
While driving on a local neighborhood street at approximately 38 miles per hour, ( cruise control possibly engaged) , all the lights on my dashboard suddenly illuminated. A messages appeared stating that service was required for every guidance and braking system. At that moment I became concerned, so I attempted to use the brake. Despite pressing the brake pedal as hard as I could, the car did no... Read more
Incident date: Oct 11, 2025
While driving on a local neighborhood street at approximately 38 miles per hour, ( cruise control possibly engaged) , all the lights on my dashboard suddenly illuminated. A messages appeared stating that service was required for every guidance and braking system. At that moment I became concerned, so I attempted to use the brake. Despite pressing the brake pedal as hard as I could, the car did no... Read more
Incident date: Oct 11, 2025
The car was serviced in 8/2022 after warning light came on leaving wife stranded while on nursing call. Towed to Ford dealership. Changed spark plugs @ 40,000 miles. Same issue repaired at local shop in 5/2025 @ 86,000 miles. Same issue @ 92,000 miles 9/2025. Diagnosed by Ford dealer to be coolant intrusion. Ford refuses to correct. This engine has known defects and has stopped in traffic which ... Read more
Incident date: Oct 11, 2025
My vehicle seemed to accelerate when pulling into a parking spot at my work. It then launched over the curb sending me rolling down the hillside several feet. I required extraction and the car is now totaled. I am available to explain more and share pictures at your convince.
Crash
1 injured
Incident date: Oct 11, 2025
Hello. There is a Crosswind Assist feature on the van that is downright dangerous. When it engages it breaks and corrects the vehicle in a way that will result in an actual crash, worse than what the feature is intended to do. This could be a great feature if it didn’t cause more harm than good. It overcorrects. Almost caused me to hit another vehicle and run off the road.
Incident date: Oct 12, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? Braking and acceleration control, yes How was your safety or the safety of others put at risk? The car continued to move/accelerate after depressing the brake pedal, and upon applying additional force continued to move forward, this could lead to a situation where a diver is unable to stop their car ... Read more
Incident date: Oct 12, 2025
While driving the car shuts off and unable to restart. It will turn over but not remain started enough to move the vehicle. I did notice it jerk when speed was increased a few times before. Fuel pump was replaced less than a year ago according to Mercedes in Tuscaloosa Alabama. . After a certified Mercedes mechanic inspected the vehicle I was told it was the fuel pump once again. $4000+ later and ... Read more
Incident date: Oct 12, 2025
I was driving along one of the main highways in Orlando, Florida called [XXX], on Wednesday [XXX], in my Model Y Tesla. I was between the exits of [XXX], and [XXX]. I was in the middle lane. There was a software update issued the previous Sunday. The warning came on the display that the lane changing was not valid. At that point the car took over and accelerated. The brakes would not work, u... Read more
Incident date: Aug 1, 2025
I was driving along one of the main highways in Orlando, Florida called [XXX], on Wednesday [XXX], in my Model Y Tesla. I was between the exits of [XXX], and [XXX]. I was in the middle lane. There was a software update issued the previous Sunday. The warning came on the display that the lane changing was not valid. At that point the car took over and accelerated. The brakes would not work, u... Read more
Incident date: Oct 11, 2025
My front dash was not registering, so I cannot see my speed, gas tank, and all other info on it. When I took it to a mechanic, he had to replace the AGM Auxiliary Battery. It went from the normal square battery to the size and shape of balloon, causing a dangerous situation. The mechanic sent us to the dealership to finish the work as it should be covered under the recall. He also advised us not... Read more
Incident date: Oct 11, 2025
The shop I took my vehicle too says the vehicle is leaking gas. They looked up the vin for recalls showed me the recall said I'd have to take it to a dealership. So I scheduled an appointment for Lakeland Jaguar and Land rover and they told me they couldn't help me and don't wanna do the work if JLR isn't gonna reimburse them for recall. I can smell gas and it definitely isn't safe to drive. The d... Read more
Incident date: Oct 11, 2025
The shop I took my vehicle too says the vehicle is leaking gas. They looked up the vin for recalls showed me the recall said I'd have to take it to a dealership. So I scheduled an appointment for Lakeland Jaguar and Land rover and they told me they couldn't help me and don't wanna do the work if JLR isn't gonna reimburse them for recall. I can smell gas and it definitely isn't safe to drive. The d... Read more
Incident date: Oct 11, 2025
My daughter was driving home at night and the vehicle brakes did not respond normally after coming to a gated entry, she was able to stop with limited braking power and luckily she did not get into an accident. The vehicle gave no warning prior to the incident, and started to show all 4 lights on the dash after the fact;BRAKE, CAUTION, ABS, Stability Control with a beeping sound. She had to stop ... Read more
Incident date: Oct 11, 2025
Complete engine failure on our 2017 Honda Pilot EX-L on October 7, 2025. We purchased it new in 2017 and have maintained it per Honda recommendations, including oil changes. We have all of the records to support this. Based on research and the audio diagnosis from two separate mechanics (one being Honda), the failure was likely caused by a known connecting rod bearing issue that led to a recall o... Read more
Incident date: Oct 11, 2025
All lights related to Tire pressure, Sterring control, Vehicle Stability Assist and ABS comes up in dash board. The ABS control module suddenly fails because of very bad design and manufacturing (just dry solderings!). Search EBAY, one can find so many offering services to repair this failed ABS control module. For replacement ot costs 3500. This looks like is common failure. Very dangerous to dr... Read more
Incident date: Oct 11, 2025
All lights related to Tire pressure, Sterring control, Vehicle Stability Assist and ABS comes up in dash board. The ABS control module suddenly fails because of very bad design and manufacturing (just dry solderings!). Search EBAY, one can find so many offering services to repair this failed ABS control module. For replacement ot costs 3500. This looks like is common failure. Very dangerous to dr... Read more
Incident date: Oct 13, 2025
My car stalled 16 times on [XXX] due to unknown issues. The first time happened on [XXX] . Then multiple times driving from the first location to my residence in East Quogue and then to the dealer. The car would be in drive and suddenly stall, saying there was an issue with the hybrid motor. It also had multiple engine errors pop up. The car is only 15 months old. The idea that it would stal... Read more
Incident date: Oct 11, 2025
My car stalled 16 times on [XXX] due to unknown issues. The first time happened on [XXX] . Then multiple times driving from the first location to my residence in East Quogue and then to the dealer. The car would be in drive and suddenly stall, saying there was an issue with the hybrid motor. It also had multiple engine errors pop up. The car is only 15 months old. The idea that it would stal... Read more
Incident date: Oct 11, 2025
There are recalls on other chevy with different vin numbers. On this truck the automatic tail gate keeps ope ing and closing and opening when driving down the road, I have been lucky not to loose stuff out the back when it decides to open while driving down the road.
Incident date: Oct 11, 2025
My 2019 Ford Ranger 4x4 was bought new in April of 2019 and has approxiamatly 73,400 miles. Over time a slight glitch in the transission got to be more frequent. When first starting out within the first mile of operation, the vehicle would hang between gears and act like it ran out of fuel for a few seconds at low speed, as in pulling out from a stop sign or accelerating from a dead stop. My... Read more
Incident date: Oct 13, 2025
I am writing to express my deep concern regarding ongoing safety and service issues with my 2024 Tesla Model X. This is the third Tesla vehicle we’ve owned, and while our previous two vehicles performed excellently, this one has presented serious and recurring problems with the Full Self-Driving (FSD) system. Since the second service visit, we have experienced four separate incidents in which t... Read more
Incident date: Oct 13, 2025
I am writing to express my deep concern regarding ongoing safety and service issues with my 2024 Tesla Model X. This is the third Tesla vehicle we’ve owned, and while our previous two vehicles performed excellently, this one has presented serious and recurring problems with the Full Self-Driving (FSD) system. Since the second service visit, we have experienced four separate incidents in which t... Read more
Incident date: Oct 13, 2025
I am writing to express my deep concern regarding ongoing safety and service issues with my 2024 Tesla Model X. This is the third Tesla vehicle we’ve owned, and while our previous two vehicles performed excellently, this one has presented serious and recurring problems with the Full Self-Driving (FSD) system. Since the second service visit, we have experienced four separate incidents in which t... Read more
Incident date: Oct 13, 2025
The rear subframe of my 2015 Porsche Macan has suffered severe corrosion to the extent that it was no longer safe to operate the vehicle. This corrosion led to an unexpected failure of the subframe, causing the rear end of the vehicle to essentially collapse. As a result, significant damage occurred to both the control arms and the rear differential. A local independent repair shop specializing i... Read more
Incident date: Oct 12, 2025
The seatbelt pretensioner failed in the Rivian EDV 700. This is a common problem and puts drivers at serious risk of injury or death in an accident. The pretensioner comes apart without warning. We have seen this on several of the Rivian EDV 700s in our fleet.
Incident date: Oct 10, 2025
Low engine oil pressure sensor flashes & can’t accelerate past 40mph
Incident date: Oct 10, 2025
Low engine oil pressure sensor flashes & can’t accelerate past 40mph
Incident date: Oct 10, 2025
Low engine oil pressure sensor flashes & can’t accelerate past 40mph
Incident date: Oct 13, 2025
While driving my Ram 2500 completely shut off just like I had hit the engine stop button. Luckily, I was traveling at a low speed at the time, so I was able to coast to a complete stop, put the truck in park on the side of the road. I was then able to restart the vehicle and resume driving without any more issues.
Incident date: Oct 13, 2025
My truck would shift gears randomly and the transmission would slip every time I start to accelerate. I took it to the shop and they said that there was internal CDG cylinder failure. I looked it up and it seems as that this has been an issue with a lot of F-150's.
Incident date: Oct 13, 2025
Vehiclr has been doing this since 4 montbs after purchase, then a recall came out we were told it would fix the problem. 3 times now since the recall the odometer screen and media screen will go blank while your driving. The car wont accelerate, turn signals, and steering colum becomes hard to operate properly. We have had to near accidents 1 being less than 2 hours in August of 2025 after Hyundai... Read more
Incident date: Oct 11, 2025
Car Shakes like crazy ( death wobble) expecially on Highway from hitting a little bump or transition on road.
Incident date: Oct 10, 2025
Car engine light appeared after a recent uconnect update. Shortly thereafter the car randomly shut down while driving. It results in a flashing light stating to put the car in park and press on the brake to restart. It restarts no problem but randomly shuts down again with the same messaging. It shut down 4 times in less than 3 miles and is a major safety issue. You have no acceleration but can br... Read more
Incident date: Oct 10, 2025
Vehicle has been to the dealer numerous times they’ve changed the batteries. The truck will not start after it sits for 24 hours. The batteries are dead. Chrysler will not do anything about it. The dealership doesn’t know how to fix it. It’s been at the dealership on and off for almost 3 months now getting no answers or satisfaction. Truck is brand new.
Incident date: Oct 13, 2025
Vehicle has been to the dealer numerous times they’ve changed the batteries. The truck will not start after it sits for 24 hours. The batteries are dead. Chrysler will not do anything about it. The dealership doesn’t know how to fix it. It’s been at the dealership on and off for almost 3 months now getting no answers or satisfaction. Truck is brand new.
JEEP
WRANGLER
(2024) - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT
Oct 13, 2025
Incident date: Oct 13, 2025
Vehicle purchased on 4/29/24. First trip to dealer on 5/13/24 at 267 miles. Hybrid Mode Not Available. Oil Refresh issues. 6/9/25 Vehicle Towed to Dealer. Check Engine Light On. Hybrid Mode not available. Replacement of Coolant Electric Heater at 2,834 miles. 6/10/25 back to dealer due to vehicle overheating while driving. Vehicle towed. October 10, 2025, vehicle towed to dealer at approximately 3... Read more
Incident date: Oct 13, 2025
Vehicle purchased on 4/29/24. First trip to dealer on 5/13/24 at 267 miles. Hybrid Mode Not Available. Oil Refresh issues. 6/9/25 Vehicle Towed to Dealer. Check Engine Light On. Hybrid Mode not available. Replacement of Coolant Electric Heater at 2,834 miles. 6/10/25 back to dealer due to vehicle overheating while driving. Vehicle towed. October 10, 2025, vehicle towed to dealer at approximately 3... Read more
Incident date: Oct 11, 2025
After the update it did, it will only drive like 20 feet. We lost acceleration and power in the middle of a busy road numerous times. Had to restart the vehicle every time. Severe safety issue, we had to coast into an intersection through a red light because we couldn’t stop because the engine kept stalling.