Consumer Safety Complaints

Incident date: Mar 4, 2026

I am writing to formally document a serious and extremely concerning safety incident that occurred on Wednesday, March 4, 2026 at approximately 12:06 PM while driving my 2024 Jeep Wagoneer, which currently has approximately 58,000 miles. While driving, multiple critical warning lights and system failure messages appeared simultaneously. I have attached photos documenting the warnings that occurre... Read more

Incident date: Oct 31, 2025

Electronic Cabin Heater- EV/ Hybrid component that acts as a heating element when driving in electric mode. Common issue since the Chrysler Pacifica eHybrid plug in vehicle was manufactured. Safety: Extreme temperatures we’ve experienced would prevent heat from dispersing in the engine cabin and potential damage to engine/ EV components due to no thermal regulation. Has been reproduced and rep... Read more

Incident date: Oct 31, 2025

Electronic Cabin Heater- EV/ Hybrid component that acts as a heating element when driving in electric mode. Common issue since the Chrysler Pacifica eHybrid plug in vehicle was manufactured. Safety: Extreme temperatures we’ve experienced would prevent heat from dispersing in the engine cabin and potential damage to engine/ EV components due to no thermal regulation. Has been reproduced and rep... Read more

Incident date: Feb 28, 2026

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the infotainment screen failed to function as intended. The screen turned black and remained black. No warning light was illuminated. The vehicle was taken to a local dealer and was pending a diagnostic test. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hot... Read more

Incident date: Feb 28, 2026

The above checked AND Visibility Wiper and Auto Emergency Braking lights come on occasionally for no reason while driving The touchscreen can get very hot and go blank at times The Electric battery is not able to be utilized in cold or hot outdoor temperatures The heating system on highest temp occasionally blows cool air -not warm/hot The engine light came on last week and the electrical power... Read more

Incident date: Feb 28, 2026

The above checked AND Visibility Wiper and Auto Emergency Braking lights come on occasionally for no reason while driving The touchscreen can get very hot and go blank at times The Electric battery is not able to be utilized in cold or hot outdoor temperatures The heating system on highest temp occasionally blows cool air -not warm/hot The engine light came on last week and the electrical power... Read more

Incident date: Feb 28, 2026

The above checked AND Visibility Wiper and Auto Emergency Braking lights come on occasionally for no reason while driving The touchscreen can get very hot and go blank at times The Electric battery is not able to be utilized in cold or hot outdoor temperatures The heating system on highest temp occasionally blows cool air -not warm/hot The engine light came on last week and the electrical power... Read more

Incident date: Oct 1, 2025

For about 6 months now, the abs control module has been bad. Leaving every light regarding braking on the dashboard and no safety features, such as abs, skid control, ect ect . The parts for this have beem on back order over a year now and there are tons of people experiencing the same issue as I. My vehicle only had 63000 miles when it failed. ( code c2200, abs internal failure) . Many people hav... Read more

Incident date: Jan 16, 2026

The 3.5" screen on my jeep went out. Which prevented me from seeing speed, mileage and gas. They have recalled other jeeps from 2018-2024 but mine is not included because it has been in service for more then 24 months. We bought the jeep in 2023 with 20 some thousand miles on it. Why is there a time limit on a faulty part? Not everyone drives their cars 30,000+ a year, so problems with parts won't... Read more

Incident date: Jan 1, 2026

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, there was a misfire coming from the engine, and there was a backfire coming from the exhaust system. Additionally, there was a coolant intrusion in cylinder #3 and a burning in the head gasket. The contact stated that the engine overheated and the vehicle failed to restart after it was turned off.... Read more

Incident date: Jan 1, 2026

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, there was a misfire coming from the engine, and there was a backfire coming from the exhaust system. Additionally, there was a coolant intrusion in cylinder #3 and a burning in the head gasket. The contact stated that the engine overheated and the vehicle failed to restart after it was turned off.... Read more

Incident date: Oct 1, 2025

The contact owns a 2019 Jeep Cherokee. The contact stated that on several occasions while driving approximately 70 MPH, there was an abnormally strong burning odor inside the cabin of the vehicle. On another occasion, while the vehicle was parked, there was condensation underneath the front of the vehicle. The vehicle was not diagnosed or repaired; however, the contact inspected the vehicle and ob... Read more

Incident date: Oct 1, 2025

The contact owns a 2019 Jeep Cherokee. The contact stated that on several occasions while driving approximately 70 MPH, there was an abnormally strong burning odor inside the cabin of the vehicle. On another occasion, while the vehicle was parked, there was condensation underneath the front of the vehicle. The vehicle was not diagnosed or repaired; however, the contact inspected the vehicle and ob... Read more

Incident date: Mar 4, 2026

The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that while coming to a stop, the brake pedal became inoperable, with the ABS warning light illuminated. The contact stated that the brake pedal was forcefully depressed to stop the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed and it was determined that the ABS module had failed and needed to be r... Read more

Incident date: Feb 2, 2026

INSTRUMENT CLUSTER WENT BLACK

Incident date: Mar 3, 2026

While driving on the highway, my Jeep completely shut off and I lost control of everything the staring and I have no clue why it just shut off. I’m worried if I drive it I could do this while I’m on the highway and the third lane and I may end up in a collision.

Incident date: Mar 3, 2026

While driving on the highway, my Jeep completely shut off and I lost control of everything the staring and I have no clue why it just shut off. I’m worried if I drive it I could do this while I’m on the highway and the third lane and I may end up in a collision.

Incident date: Mar 3, 2026

While driving on the highway, my Jeep completely shut off and I lost control of everything the staring and I have no clue why it just shut off. I’m worried if I drive it I could do this while I’m on the highway and the third lane and I may end up in a collision.

Incident date: Mar 1, 2023

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 4 MPH into a parking lot, the “Service 4WD” light illuminated and turned on and off. The vehicle was taken to the local dealer where it was diagnosed and a code for the PTU was retrieved. The vehicle was repaired, but the failure recurred. The “Service 4WD” light was illuminated. Additionally, while driving, accelerati... Read more

Incident date: Mar 1, 2023

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 4 MPH into a parking lot, the “Service 4WD” light illuminated and turned on and off. The vehicle was taken to the local dealer where it was diagnosed and a code for the PTU was retrieved. The vehicle was repaired, but the failure recurred. The “Service 4WD” light was illuminated. Additionally, while driving, accelerati... Read more

Incident date: Mar 4, 2024

The contact's son owned a 2016 Jeep Renegade. The contact stated that after his son parked the vehicle in the driveway and turned the vehicle off, the son entered the home and moments later noticed an orange glow coming from outside. The son went outside to investigate and discovered a foot tall flames coming from under the hood of the vehicle. The son attempted to use a fire extinguisher to extin... Read more

Fire

Incident date: Feb 11, 2026

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that there was an abnormal rattling sound coming from the vehicle while driving at slow speeds. The check engine warning light was illuminated. The engine warning light was blinking, and the driver restarted the vehicle, and the engine warning light remained illuminated. The contact received notification of NHTSA Campaign Number: 25V766... Read more

Incident date: Feb 19, 2026

Hi I bought a Jeep Cherokee Trailhawk 2018 at GM Motors (Old Bridge), I have on open recall and I take it to the dealer, Jeep Dodge Chrysler located at Bloomfiel, I talked to Tony the supervisor and they refused to fix it,this incident happened last July he told me come back in 6 months so in December when I get there he told me they have a lot of work call them in January, and when I call them la... Read more

Incident date: Feb 19, 2026

Hi I bought a Jeep Cherokee Trailhawk 2018 at GM Motors (Old Bridge), I have on open recall and I take it to the dealer, Jeep Dodge Chrysler located at Bloomfiel, I talked to Tony the supervisor and they refused to fix it,this incident happened last July he told me come back in 6 months so in December when I get there he told me they have a lot of work call them in January, and when I call them la... Read more

Incident date: Mar 1, 2026

On March 1, 2026, while traveling south on Colonel Rodman Highway, I heard a sudden explosive noise and the Jeep bucked and jerked violently, nearly causing an accident. We were able to reach the breakdown lane, but the situation created a highly hazardous driving condition. My research identified a significant PTU recall and TSB 9004402, which acknowledges complexities and compatibility issues b... Read more

Incident date: Feb 28, 2026

The 948TE 9-speed automatic transmission failed at approximately 75,000 miles on my 2021 Jeep Cherokee V6 80th Anniversary Edition. The Engine light eliminated while traveling down the highway. No noise or indication of engine or transmission trouble, Decided to head directly to the dealership. When I approached my first light off the exit (still no sign of trouble) the vehicle rolled backwards. A... Read more

Incident date: Feb 18, 2026

I rented this car from Fox Rental Cars at Seatac Airpot between 2/18/26 and returned 2/23/26. While in the AUTO setting for headlights, the high beams suddenly shut off and quick working. Then the tail lights quit working. I did not know the tail lights were inoperable until I was pulled over. When I shut off the vehicle and turned it back on, the tail lights came back on and I was released wi... Read more

Incident date: Feb 18, 2026

I rented this car from Fox Rental Cars at Seatac Airpot between 2/18/26 and returned 2/23/26. While in the AUTO setting for headlights, the high beams suddenly shut off and quick working. Then the tail lights quit working. I did not know the tail lights were inoperable until I was pulled over. When I shut off the vehicle and turned it back on, the tail lights came back on and I was released wi... Read more

Incident date: Jan 22, 2025

I own a 2017 Jeep Cherokee Trailhawk (VIN: [insert VIN here]) affected by NHTSA Recall #25V-011 (FCA #01C) for PTU failure due to an improperly seated snap ring, causing spline wear and loss of drive power. This is a safety defect risking sudden power loss while driving. The vehicle failed suddenly in July 2024 after a car wash: grinding noise, loss of power, unable to shift into park. It drove p... Read more

Incident date: Mar 3, 2026

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving approximately 50 MPH, the contact experienced the death wobble, and the vehicle started shaking violently. There was no warning light illuminated. The driver was able to maintain control of the vehicle; however, the vehicle failed to exceed 50 MPH without the failure recurring. The vehicle was taken to an independent mech... Read more

Incident date: Feb 3, 2026

Recent ABS module failure w C2200 code. Took to Chrysler/Jeep dealer for repair and was told replacement module part is unavailable with up to and more, a year backorder. Was advised there was nothing they could do to repair. Researched other dealers and suppliers with same results. This is certainly a safety concern as this ABS module failure appears to be a common failure in Jeeps of this and ... Read more

Incident date: Feb 3, 2026

Recent ABS module failure w C2200 code. Took to Chrysler/Jeep dealer for repair and was told replacement module part is unavailable with up to and more, a year backorder. Was advised there was nothing they could do to repair. Researched other dealers and suppliers with same results. This is certainly a safety concern as this ABS module failure appears to be a common failure in Jeeps of this and ... Read more

Incident date: Feb 21, 2026

The contact owns a 2021 Jeep Wrangler. The contact stated that while driving approximately 55 MPH, the vehicle drove over a bump in the road, and the vehicle started to wobble and shake violently. The contact slowed down and stopped the vehicle. The contact stated there was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the steeri... Read more

Incident date: Feb 1, 2024

The contact's daughter owns a 2016 Jeep Compass. While the contact's daughter was driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The driver attempted to restart the vehicle, and the vehicle restarted. The driver waited for several minutes before attempting to restart the vehicle. The vehicle was taken to Midas, where it was diagnosed with a CAM shaft sensor... Read more

Incident date: Feb 27, 2026

The contact owns a 2023 Jeep Renegade. The contact stated that there was water and moisture in the door. The contact was unable to enter the vehicle due to the doors being locked. Additionally, the vehicle felt like it was about to roll over while driving around a curve. While accelerating or while driving uphill, the vehicle continued to accelerate. The TPMS warning light was illuminated while to... Read more

Incident date: Feb 27, 2026

The contact owns a 2023 Jeep Renegade. The contact stated that there was water and moisture in the door. The contact was unable to enter the vehicle due to the doors being locked. Additionally, the vehicle felt like it was about to roll over while driving around a curve. While accelerating or while driving uphill, the vehicle continued to accelerate. The TPMS warning light was illuminated while to... Read more

Incident date: Feb 27, 2026

The contact owns a 2023 Jeep Renegade. The contact stated that there was water and moisture in the door. The contact was unable to enter the vehicle due to the doors being locked. Additionally, the vehicle felt like it was about to roll over while driving around a curve. While accelerating or while driving uphill, the vehicle continued to accelerate. The TPMS warning light was illuminated while to... Read more

Incident date: Mar 3, 2026

The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part for the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the vehicle was needed for transportation to attend medical appointments. The manufacturer was not... Read more

Incident date: Jan 2, 2026

The instrument cluster has completely failed presenting a dangerous situation for driving. There are no warning lights, no speed indicator, no signal indicator, etc, etc. A simple Google search will show that this is a very widespread and well known issue with this vehicle, and a safety recall notice should be issued and the replacement should be covered by the manufacturer. The vehicle was ins... Read more

Incident date: Jan 2, 2026

The instrument cluster has completely failed presenting a dangerous situation for driving. There are no warning lights, no speed indicator, no signal indicator, etc, etc. A simple Google search will show that this is a very widespread and well known issue with this vehicle, and a safety recall notice should be issued and the replacement should be covered by the manufacturer. The vehicle was ins... Read more

Incident date: Feb 22, 2026

Anti-Lock Brake System stopped working rendering the car inoperable. The first incident: about 5 years ago the ABS engaged the brakes while driving almost causing a collision. This incident occurred in Guaynabo, PR. After this incident the ABS Module stopped working but the car was still operable. A week ago the PCM lost communication with the ABS module bringing the car into "limp mode" (stuck in... Read more

Incident date: Feb 22, 2026

Anti-Lock Brake System stopped working rendering the car inoperable. The first incident: about 5 years ago the ABS engaged the brakes while driving almost causing a collision. This incident occurred in Guaynabo, PR. After this incident the ABS Module stopped working but the car was still operable. A week ago the PCM lost communication with the ABS module bringing the car into "limp mode" (stuck in... Read more

Incident date: Jan 31, 2026

My 2021 Jeep Wrangler Rubicon (3.6L eTorque, automatic transmission) has experienced recurring drivetrain instability beginning at approximately 2,000 miles while under factory warranty. The vehicle intermittently exhibits a high-RPM flare during acceleration, where the engine speed increases without a commensurate increase in vehicle acceleration. The transmission then abruptly engages, causing ... Read more

Incident date: Jan 31, 2026

My 2021 Jeep Wrangler Rubicon (3.6L eTorque, automatic transmission) has experienced recurring drivetrain instability beginning at approximately 2,000 miles while under factory warranty. The vehicle intermittently exhibits a high-RPM flare during acceleration, where the engine speed increases without a commensurate increase in vehicle acceleration. The transmission then abruptly engages, causing ... Read more

Incident date: Jan 31, 2026

My 2021 Jeep Wrangler Rubicon (3.6L eTorque, automatic transmission) has experienced recurring drivetrain instability beginning at approximately 2,000 miles while under factory warranty. The vehicle intermittently exhibits a high-RPM flare during acceleration, where the engine speed increases without a commensurate increase in vehicle acceleration. The transmission then abruptly engages, causing ... Read more

Incident date: Feb 21, 2026

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN). While driving at 30 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact exited the freeway and was driving uphill when they heard a loud pop coming from the front of the vehicle. The vehicle failed to accelerate, and the conta... Read more

Incident date: Feb 1, 2026

Tire rods and suspension failed vehicle is unsafe to operate .

Incident date: Feb 1, 2026

Tire rods and suspension failed vehicle is unsafe to operate .

Incident date: Feb 1, 2026

Tire rods and suspension failed vehicle is unsafe to operate .

Incident date: Mar 1, 2026

The rear trunk opening while the vehicle is in motion The vehicle shutting down while driving at speeds over 40 mph, failing to recognize that it is moving The radio and infotainment system freezing for days at a time The vehicle frequently dying and becoming completely inoperable Situations where the vehicle cannot be jump-started because it sparks, while all doors remain locked, leaving me w... Read more