Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 124,652 complaints for JEEP

Incident date: May 14, 2026

I had an oil change in Feb 2026 at 64000 miles. In June, I was driving the car and suddenly the car started jolting while I was idle and would turn off completely when I was stopped. This happened to me while driving on the freeway in traffic and also at a traffic light. I immediately went to the dealership and was told my car had no oil in it. Since the oil change I drove about 5900 miles. I was ... Read more

Incident date: May 14, 2026

I am filing a safety complaint regarding the transmission in my 2019 Ford F-150 equipped with the 5.0L V8 and 10-speed automatic transmission. My vehicle currently has approximately 88,000 miles. The transmission began experiencing abnormal shifting, including skipping/hesitating between gears, harsh shifting, shuddering, and delayed engagement. At times it would appear to skip 2nd gear and go dir... Read more

Incident date: Apr 27, 2026

Driving on a public road with a 50 phone speed limit, I received an error message on my dash stating electrical failure, and then the car shut down and began to coast, I had use all my strength to turn the car towards the curb and coasted to a stop. I received an error message from multiple components and then the dash went blank.

Incident date: Aug 10, 2026

When driving slowly throught a parking lot, the dashboard warned to put the car in park. I could not steer, speed up, or slow down. I managed to park the car diagonally, and went into park. The vehicle then shut off and I had to turn it back on. Both of my kids where in the car

Incident date: Aug 10, 2026

Incident date: Aug 7, 2026

I got the Recall 26S28 done on my truck, and immediately after getting my truck back the transmission is shifting super bad. Really early up shifts, aggressive engagement into drive… truck has 190,000 miles on it and shifted perfectly before the recall was done.

Incident date: Aug 7, 2026

While driving the trucks transmission gets stuck on a gear and then eventually shifts making the car jerk so hard that it cause some serious head banging. Scared to drive from horror stories of truck down shifting while on the highway. 10r80 problems.

Incident date: Mar 1, 2021

The engine is showing signs of coolant intrusion. Symptoms began by experiencing intermittent low power while driving, particularly when moving from complete stop. First discovered when we were at an intersection and the engine provided enough power to pull into the intersection, but not enough to complete the turn forcing traffic to swerve around us. There is a pending class action suit.

Incident date: Jun 14, 2026

When I accelerate from a complete stop. It makes a roaring noise that dies down once the car is in full swing. Toyota dealership is saying that it is a common problem for Toyota CHR and needs to be replaced. Replacement cost from my pocket is $12k

Incident date: Jun 14, 2026

I am reporting a safety concern involving the transmission in my 2022 Ford Bronco Sport equipped with the 1.5L engine and 8-speed automatic transmission (8F35). I purchased this vehicle new in May 2022 with approximately 6 miles on it. At approximately 83,000 miles, the vehicle displayed a “Powertrain Malfunction/Reduced Power” warning through FordPass. The notification stated that a transmis... Read more

Incident date: Jun 14, 2026

I purchased and paid for two NEW front tires for my RV from Mac’s Tire & Complete Auto in Tucson, Arizona. After the tires were installed, I drove the RV approximately 2,000 miles. During this trip, the front tires began deteriorating and coming apart on the inside. Because the damage was on the inner side of the tires, it was difficult to see during normal visual inspection. I stopped at a Fi... Read more

Incident date: Apr 11, 2026

Turn signal audio not present (lights working. No audio from radio, phone , collision warnings rear cross traffic warnings, door ajar audio warnings. Resetting the display fixes the problem. However, the issue returns the next day.

Incident date: Apr 10, 2026

2023 BMW X5 had a defective water pump replaced under warranty at 27,585 miles on 9/12/2024. Today 8/10/2026 at 52,907 miles the water pump again needs to be replaced. BMW has had water pump recalls in the past for similar years of x5 SUV, but our VIN is not included in the current recalls. Photographs of the recalled water pumps look exactly like our pictures. I believe the recall should be... Read more

Incident date: Aug 5, 2026

I rented this car from Drivo on July 17th. On the 21st we noticed the tire light. When we went to the garage to get this checked the two rear tires were bald, with the wires showing through the tires. We have photos of this, and a statement from the garage that the tires were in an illegal/unroadworthy condition. Despite raising this in many emails with the company, Drivo/Ace, nobody has made any... Read more

Incident date: May 24, 2026

I purchased a brand new Mazda CX5 in 2020 that now has 46,000 miles on it. It is experiencing the known “ghost touch” issue in which the entertainment system and screen displayed in the center of the dashboard turns itself off and on, changes settings, shuts off navigation while driving, changes the radio from FM to AM, changes the time zone, drops hand free phone calls, initiatives hands free... Read more

Incident date: May 24, 2026

The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the transmission overheating warning light illuminated. The vehicle was driven to the shoulder of the road and waited for the engine to cool down. The contact stated that the failure reoccurred. The failure reoccurred every 15–20 miles while driving. In addition, the contact stated that eve... Read more

Incident date: Aug 4, 2026

My 2021 Honda Pilot displayed a U3000 diagnostic trouble code, indicating an internal electronic failure of the front-facing multipurpose camera that operates the vehicle's Honda Sensing safety systems (Collision Mitigation Braking System, Lane Keeping Assist System, Road Departure Mitigation, and Adaptive Cruise Control). As a result, these safety systems became inoperative. I took the vehicle to... Read more

Incident date: Aug 3, 2026

My car sat overnight and the next afternoon I drove approx. 3 miles and got a warning to at the engine “coolant temperature too high: let engine run while vehicle is stationary”. I took the car to the local dealership who diagnosed it as “coolant migration” and quoted a repair cost of nearly $5200. The vehicle is 2022 with not even 26k miles and well maintained at the same dealership. I ... Read more

Incident date: Jul 7, 2026

On August 6, 2026, I was driving my family up to Whitefish Mountain Resort (a steep mountain road to a ski resort) for dinner when the ESC warning and "Brake System Failure" warning appeared. I immediately attempted to pull safely to the side of the road. When I pressed the brake pedal, the vehicle did not respond normally. I pushed the brake pedal as far down as I could and had essentially no bra... Read more

Incident date: Jul 7, 2026

while driving on the highway at 75mph, the pickup engine completely lost power and died. we could not restart the engine. Eventually we were able to put it in neutral and pull it off of the highway with another pickup. The Z46 recall for the high-pressure fuel pump was replaced the prior month. the dealer diagnosis is faulty fuel injectors now

Incident date: Oct 20, 2025

This complaint concerns a serious, unresolved powertrain/propulsion safety defect in my 2023 Hyundai Santa Fe. While traveling approximately 70 mph, the vehicle suddenly lost propulsion and would not accelerate normally while surrounded by highway traffic.MOST IMPORTANTLY, THERE WAS NO WARNING OR ADVANCE INDICATION. No warning lights, messages, or symptoms appeared before the loss of propulsion. I... Read more

Incident date: Jun 10, 2026

The contact owns a 2018 Alfa Romeo Stelvio. The contact stated that while driving at an undisclosed speed, the vehicle lost drive power. The message "Service Electronic Throttle" was displayed, and the check engine warning light was illuminated. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 25V586000 (Fuel System, Gasoline). The dealer was cont... Read more

Incident date: Jul 18, 2026

My drivers side view mirror has been malfunctioning. Nearly ever time I get in my car the side mirror will randomly adjust to a different position, typically all the way up or all the way down. My safety is at risk as sometimes it adjusts and I forget, then when I go to merge on to a highway or even make an evasive driving maneuver the mirror is incorrectly positioned. While I try to adjust it be... Read more

Incident date: Jul 18, 2026

On August 10, 2026, I conducted a recall search on NHTSA website for my 2024 Bronco Sport Big Bend edition. The search showed the following recall : JUL 16, 2025 Manufacturer Recall Number 25S76 NHTSA Recall Number 25V467 Recall Status Recall Incomplete, remedy not yet available Summary ON YOUR VEHICLE THERE IS A POSSIBILITY THAT A FUEL INJECTOR MAY CRACK, WHICH MAY RESULT IN FUEL ACCUMULATING ON... Read more

Incident date: Jul 18, 2026

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and the messages "Engine Power Reduced" and "Speed Limited to 65 MPH" were displayed. The vehicle was taken to a dealer, where it was diagnosed and determined that the engine coolant flow control valve and related components needed to be replac... Read more

Incident date: Jan 25, 2025

The contact owns a 2016 Nissan Altima. The contact stated that the driver's side headlight had become inoperable. The vehicle was taken to a dealer, where it was diagnosed with an internal headlight failure, and it was determined that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1... Read more

Incident date: Jul 13, 2026

The car has a blown head gasket at 72k miles the odometer. This seems to be a major problem with 2018-2022 honda accords with the 1.5 turbo engine. it also has a bad fuel pump.

Incident date: Jul 13, 2026

The car has a blown head gasket at 72k miles the odometer. This seems to be a major problem with 2018-2022 honda accords with the 1.5 turbo engine. it also has a bad fuel pump.

Incident date: Aug 10, 2026

The contact owns a 2017 Ford F-150. The contact stated that after taking the vehicle to be serviced under NHTSA Campaign Number: 26V237000 (Power Train); the vehicle started making a loud clunking sound while shifting from reverse or drive. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,782.

Incident date: Aug 7, 2026

i was exiting HWY 45 at highway speed. the car began to stutter, i lost control of the propulsion of the vehicle, the breaks did not seem to work, the EPC light came on after rolling to a stop. i had to put the car in park and upon turning the car off and back on the cars EPC light went off and i was able to drive it home. it now sits in my driveway and has not been moved since.

Incident date: Apr 26, 2026

At 105,000 MI. My car stalled out and the engine stopped. It needs a new cam shaft, timing chain set, cam phaser and timing cover. We also had to replace the Variable valve timing solenoids as the metal melted.

Incident date: Apr 26, 2026

For an undetermined amount of time- many months for certain, I have been unable to get the key removed from the ignition when the car is shut off and placed in the locked position. I am forced to start and shut off the car for multiple times before I am finally able to remove the key. There is no rhyme no reason as to why the key finally decides to come out. This is obviously caused no accidents, ... Read more

Incident date: Apr 26, 2026

Lifter failure at 20000 miles

Incident date: Jan 3, 2026

my car's mile is 61500. Front Suspension conection parts have a lot of rust. It looks dangerous. My husband saw that he was looking at tires. I believe It will cause more damages to my car in the future. please advise!

Incident date: May 15, 2026

I own a 2018 Ram 2500 4x4 diesel, VIN [XXX], affected by FCA/Stellantis Safety Recall C4B / NHTSA 24V-896 involving the ABS Hydraulic Control Unit (HCU). My truck is now experiencing the problem. The ABS warning light comes on and the cruise control becomes unavailable. The vehicle and component are available for inspection upon request. I am concerned about safety because this malfunction affect... Read more

Incident date: Aug 8, 2026

My vehicle reduces speed while driving. Occasionally a red turtle will pop up on the dashboard and it just reduces speed. This has gapped on many occasions. The dealership doesn’t know why this is happening. It has been in the shop for a month and two days with more than one problem. This vehicle is very unsafe and dangerous to drive. Mechanically it’s NO GOOD.

Incident date: Aug 8, 2026

Discovered (06/08/26) that the engine would not turn over without the accelerator being pushed down when warm from driving after resting 30-60 minutes. Car was taken to Capital Subaru. No codes were triggered. The throttle body was cleaned. No change. The Crankshaft Position Sensor was replaced, the ECU was reprogrammed, then the EVAP Purge Valve was replaced. A bottle of fuel injector cleaner wa... Read more

Incident date: Jun 21, 2026

The car suffered a long crank, then stalled completely while moving on a public road, which is a severe safety hazard.

Incident date: Jun 21, 2026

The car suffered a long crank, then stalled completely while moving on a public road, which is a severe safety hazard.

Incident date: Aug 8, 2026

My 2023 GNC Sierra 1500 has experienced a recurring electrical and safety-related malfunction on multiple occasions while driving. The dashboard and warning lights intermittently flash on, and off and numerous warning messages appear simultaneously. During previous occurrences, warnings included power steering service, safety restraint system, check engine and transmission related messages, incl... Read more

Incident date: May 25, 2026

Almost got into an accident twice. Complete steering loss while driving. Replaced my rack n pinion per the bhph dealership i bought it from and still having issues. Complete steering loss while driving.

Incident date: May 25, 2026

I came to a complete stop at a red light. The car went into neutral and shut off completely. In order to restart the car, I had to put it in park to completely restart it in traffic. This same thing has now happened multiple times and each time it does, it comes shortly before the battery fails and will not start the car at all. I have been through 3 AGM Platinum batteries in the past year. S... Read more

Incident date: May 25, 2026

Incident date: Aug 7, 2026

On-going issue with 1080R transmission acting weird. Hard downshifts when truck is cold, even slightly warmed up. Lazy shifts, like transmission gets lost shifting from 2nd to 3rd. It pauses the shift and takes about 5 or 6 seconds to find 3rd gear. Seems to be in line with tons of known Ford 1080r cdf drum issues based on info I read online. Dealer has noted and replicated some of the issue... Read more

Incident date: Aug 7, 2026

My Palisade is burning oil at a rapid pace. I took it to the dealership and they said it was an acceptable level. I don't believe that to be correct. I have less than 100,000 miles on it.

Incident date: Aug 8, 2026

Entire car audio does not work. Blinker click, collision warning, navigation etc. Volvo has blamed software but each update in the past 3 years has not fixed the issue. Driving a car where the entire audio system is not working reliably is a safety issue

Incident date: Aug 8, 2026

Engine misfires, lower engine power, and a lit check engine/Malfunction Indicator Lamp. Mercedes-Benz issued an Emission Service Campaign (No. 2021070006, internal code 21P1590208) to replace out-of-spec ignition coils on 657 vehicles from model year 2021, including the E-Class. My VIN was not included in the recall campaign but my vehicle is experiencing these exact symptoms as referenced in the ... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog