Consumer Safety Complaints

Incident date: Jan 9, 2024

The contact leased a 2024 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the Lane Departure and cruise control mode unexpectedly deactivated. The vehicle was taken to the dealer, where the infotainment system was reset, and the vehicle was temporarily operated as needed. The failure recurred intermittently while driving, requiring the driver to pull over to the side ... Read more

Incident date: Feb 25, 2026

My car suddenly started making a loud noise while driving and one day , I was driving to work and my car started to lose power it won’t accelerate even thoe I was trying to accelerate my car was slowing the speed down and I had to return to my house with emergency lights because my car won’t accelerate . The next day I took my car to a collision center and they changed some of the old car part... Read more

Incident date: Feb 25, 2026

My car suddenly started making a loud noise while driving and one day , I was driving to work and my car started to lose power it won’t accelerate even thoe I was trying to accelerate my car was slowing the speed down and I had to return to my house with emergency lights because my car won’t accelerate . The next day I took my car to a collision center and they changed some of the old car part... Read more

Incident date: Feb 25, 2026

My car suddenly started making a loud noise while driving and one day , I was driving to work and my car started to lose power it won’t accelerate even thoe I was trying to accelerate my car was slowing the speed down and I had to return to my house with emergency lights because my car won’t accelerate . The next day I took my car to a collision center and they changed some of the old car part... Read more

Incident date: Mar 7, 2026

Issue 1: After several recalls - the battery issue still remains. Often not kicking in and leaving a power deficit (loss of motive power). The gap is short, but when low speed on battery and you push the accellerator to merge/turn, etc. and there is a delay - it can cause an accident. Issue 2: The investigation of alerts of pedestrians - happens intermittently. There has never been a fix. Issue ... Read more

Incident date: Mar 7, 2026

Issue 1: After several recalls - the battery issue still remains. Often not kicking in and leaving a power deficit (loss of motive power). The gap is short, but when low speed on battery and you push the accellerator to merge/turn, etc. and there is a delay - it can cause an accident. Issue 2: The investigation of alerts of pedestrians - happens intermittently. There has never been a fix. Issue ... Read more

Incident date: Mar 3, 2026

I have a safety recall 49A on my 2014 Jeep Cherokee I took it in for the recall on 03/03/2026, my trunk was working perfectly fine before I had to recall done on it and now my trunk doesn’t work at all

Incident date: Feb 12, 2026

Pulled into parking space. Applied brakes and came to a complete stop. Could hear engine revving up.. Thought ok, that gas pedal seem to be pressed. Look at my foot wasn’t pressing the pedal. Looked at floor mats. It was laying flat on floor, not manipulating the pedal. I thought what’s happening? And lifted foot off brake ever so slightly and car jumped 6 inch high curb and hit the building..... Read more

Crash 1 injured

Incident date: Feb 12, 2026

Pulled into parking space. Applied brakes and came to a complete stop. Could hear engine revving up.. Thought ok, that gas pedal seem to be pressed. Look at my foot wasn’t pressing the pedal. Looked at floor mats. It was laying flat on floor, not manipulating the pedal. I thought what’s happening? And lifted foot off brake ever so slightly and car jumped 6 inch high curb and hit the building..... Read more

Crash 1 injured

Incident date: Feb 12, 2026

Pulled into parking space. Applied brakes and came to a complete stop. Could hear engine revving up.. Thought ok, that gas pedal seem to be pressed. Look at my foot wasn’t pressing the pedal. Looked at floor mats. It was laying flat on floor, not manipulating the pedal. I thought what’s happening? And lifted foot off brake ever so slightly and car jumped 6 inch high curb and hit the building..... Read more

Crash 1 injured

Incident date: Mar 7, 2026

Traction control kicks in and the gas peddle doesn't work properly. Won't accelerate and just slows down. 20-30 seconds later and it kicks back off. Happened 3-4 times. No problems up until incident. Does have the tire pressure light on as well.

Incident date: Nov 1, 2025

UConnect screen is out. Started glitching but now it is completely black yet the touch part of it is responsive?? Now if only i could remember EXACTLY where everything is located and in what order.. haha. Not. Also I have no backup camera view, not being able to see what temp my ac/heat is at or which mode it is on. What time is it even? How do i turn on the passenger heated seat for my daughte... Read more

Incident date: Nov 1, 2025

UConnect screen is out. Started glitching but now it is completely black yet the touch part of it is responsive?? Now if only i could remember EXACTLY where everything is located and in what order.. haha. Not. Also I have no backup camera view, not being able to see what temp my ac/heat is at or which mode it is on. What time is it even? How do i turn on the passenger heated seat for my daughte... Read more

Incident date: Nov 1, 2025

UConnect screen is out. Started glitching but now it is completely black yet the touch part of it is responsive?? Now if only i could remember EXACTLY where everything is located and in what order.. haha. Not. Also I have no backup camera view, not being able to see what temp my ac/heat is at or which mode it is on. What time is it even? How do i turn on the passenger heated seat for my daughte... Read more

Incident date: Mar 5, 2026

Heavy vibration of entire vehicle when in reverse. Occasional lack of power when accelerating. Issues with the transmission occasionally failing to shift gears.

Incident date: Mar 5, 2026

Heavy vibration of entire vehicle when in reverse. Occasional lack of power when accelerating. Issues with the transmission occasionally failing to shift gears.

Incident date: Mar 5, 2026

Heavy vibration of entire vehicle when in reverse. Occasional lack of power when accelerating. Issues with the transmission occasionally failing to shift gears.

Incident date: Oct 31, 2024

For over a year, my SVC 4Wdrive light continues to be on. I received a PTU recall notice a year ago with a recall with no fix at the time. I had the dealership look at the issue with he service light always turning on at random times. They informed it was related to the recall and the vehicle was still okay to drive. When I use 4W drive the SVC light comes in on addition to randomly coming on at a... Read more

Incident date: Dec 31, 1969

issue with Death Wobble. Factory 2" leveling lift was installed. Shortly after that I had issues. I was informed to replace the steering damper. that didnt fix the issue. Then I replaced the drag link with a after market one and the issue is better. But it is still an issue on some roads. the death Wobble is still there.

Incident date: Mar 6, 2026

My jeep will randomly not let me back up as it thinks there is something behind it and automatically apply the emergency brake. I brought it to dealership when it was still under warranty for this issue and they could not figure it out. My jeep will randomly stop as it’s driving, it will still rev when I push the pedal but it will not move in reverse or drive. The automatic shut off says it n... Read more

Incident date: Mar 6, 2026

My jeep will randomly not let me back up as it thinks there is something behind it and automatically apply the emergency brake. I brought it to dealership when it was still under warranty for this issue and they could not figure it out. My jeep will randomly stop as it’s driving, it will still rev when I push the pedal but it will not move in reverse or drive. The automatic shut off says it n... Read more

Incident date: Mar 6, 2026

My jeep will randomly not let me back up as it thinks there is something behind it and automatically apply the emergency brake. I brought it to dealership when it was still under warranty for this issue and they could not figure it out. My jeep will randomly stop as it’s driving, it will still rev when I push the pedal but it will not move in reverse or drive. The automatic shut off says it n... Read more

Incident date: Oct 10, 2025

on or around 12/15/2024 (42257 miles on vehicle) jeep will power on start and stop, all alights on dashboard light, unable to shift into or out of gear when parked. When driving but stopped at a red light car shut off. Attempted to restart unable to, car put into park attempted to restart lights came on but engine didn't turn over. Tried again few minutes laster and the car turned on. Returned ap... Read more

Incident date: Oct 10, 2025

on or around 12/15/2024 (42257 miles on vehicle) jeep will power on start and stop, all alights on dashboard light, unable to shift into or out of gear when parked. When driving but stopped at a red light car shut off. Attempted to restart unable to, car put into park attempted to restart lights came on but engine didn't turn over. Tried again few minutes laster and the car turned on. Returned ap... Read more

Incident date: Oct 10, 2025

on or around 12/15/2024 (42257 miles on vehicle) jeep will power on start and stop, all alights on dashboard light, unable to shift into or out of gear when parked. When driving but stopped at a red light car shut off. Attempted to restart unable to, car put into park attempted to restart lights came on but engine didn't turn over. Tried again few minutes laster and the car turned on. Returned ap... Read more

Incident date: Mar 4, 2026

I took my vehicle to a dealership in response to the recent recall for the PTU unit. They simply "updated software" and claim the error code indicating ptu issues was not present and therefore are not required to replace the part. My vehicle has the textbook "symptoms" as directly outlined on the first recall notice (before a remedy was available) and the second notice; noise, service 4wd notifica... Read more

Incident date: Jan 20, 2026

[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! ... Read more

Crash

Incident date: Jan 20, 2026

[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! ... Read more

Crash

Incident date: Jan 20, 2026

[XXX] nearly three minutes after dropping my kids off to school, driving near the [XXX] ! My jeep begin to accelerate, I couldn’t control the brakes or steering wheel! I became very scared as I approached a curve upon me reaching the curve, the dashboard and radio screen completely blacked out! I lose complete control of the vehicle, hit and embankment and tree! Cause injuries to my left wrist! ... Read more

Crash

Incident date: Feb 9, 2026

I own a 2024 Jeep Wrangler Rubicon 4xe (VIN [XXX]) that is subject to a federally mandated safety recall involving the high-voltage battery system. I attempted to have the recall performed by an authorized Jeep/Stellantis dealership, Carson Chrysler Jeep Dodge Ram in Carson City, Nevada. During communications with the dealership’s Service Manager, I was informed that the dealership would not pe... Read more

Incident date: Feb 9, 2026

I own a 2024 Jeep Wrangler Rubicon 4xe (VIN [XXX]) that is subject to a federally mandated safety recall involving the high-voltage battery system. I attempted to have the recall performed by an authorized Jeep/Stellantis dealership, Carson Chrysler Jeep Dodge Ram in Carson City, Nevada. During communications with the dealership’s Service Manager, I was informed that the dealership would not pe... Read more

Incident date: Feb 1, 2020

Continuously stalls out regardless of speed it has stalled on the highway, in the middle of intersections losing power steering. sometimes restarts right away, sometimes not. leaving me stranded in in the middle of highway/intersections sometimes in very dangerous places. It has had a recall repaired in 2017 before I owned the vehicle however it has had the exact same issues as the recall since I... Read more

Incident date: Feb 1, 2020

Continuously stalls out regardless of speed it has stalled on the highway, in the middle of intersections losing power steering. sometimes restarts right away, sometimes not. leaving me stranded in in the middle of highway/intersections sometimes in very dangerous places. It has had a recall repaired in 2017 before I owned the vehicle however it has had the exact same issues as the recall since I... Read more

Incident date: Mar 5, 2026

CAN Bus is failing and giving me issues! Power steering stops working, auto stop start fails, I was taking off at an intersection and my vehicle lite up like a Christmas tree and would not shift out of first gear causing me to pull off the road at a dangerous spot.

Incident date: Dec 19, 2025

I am submitting this complaint regarding a safety concern with my Jeep following the completion of Recall 68C. Since the recall service was performed, the vehicle has experienced significant issues when operating in hybrid mode. While driving in hybrid mode, the vehicle repeatedly switches back and forth between hybrid and electric operation. When the vehicle enters electric mode, the RPMs will s... Read more

Incident date: Mar 2, 2026

While driving at highway speeds, with no warning, my vehicle shuts off forcing me to perform and emergency exits. In these situations, I have observed the dashboard screen directly in front of me read: Vehicle Not In Park

Incident date: Mar 6, 2026

Issue type: 1.) Electrical system / hybrid battery 2.) Safety recall with no remedy My 2024 Jeep Wrangler 4xe currently has open safety recalls (78C and A7C) with no available remedy. These recalls have been open for several months. I have been advised that the vehicle may pose a safety risk, yet I am continuing to make lease payments and rely on the vehicle for transportation. The manufacturer h... Read more

Incident date: Mar 6, 2026

Issue type: 1.) Electrical system / hybrid battery 2.) Safety recall with no remedy My 2024 Jeep Wrangler 4xe currently has open safety recalls (78C and A7C) with no available remedy. These recalls have been open for several months. I have been advised that the vehicle may pose a safety risk, yet I am continuing to make lease payments and rely on the vehicle for transportation. The manufacturer h... Read more

Incident date: Mar 4, 2026

Despite having the EGR replaced under recall the unit still exploded while driving on wed 4 Mar 2026. Fluids were leaking and had indicated issues with the electric shifter. The local dealerships states the egr cooler needs replaced, coolant tank, DPF and oil change (despite just being done the Saturday before). Refusing to acknowledge any connection to previous recall or associated damages. Cont... Read more

Incident date: Mar 4, 2026

Despite having the EGR replaced under recall the unit still exploded while driving on wed 4 Mar 2026. Fluids were leaking and had indicated issues with the electric shifter. The local dealerships states the egr cooler needs replaced, coolant tank, DPF and oil change (despite just being done the Saturday before). Refusing to acknowledge any connection to previous recall or associated damages. Cont... Read more

Incident date: Mar 4, 2026

Despite having the EGR replaced under recall the unit still exploded while driving on wed 4 Mar 2026. Fluids were leaking and had indicated issues with the electric shifter. The local dealerships states the egr cooler needs replaced, coolant tank, DPF and oil change (despite just being done the Saturday before). Refusing to acknowledge any connection to previous recall or associated damages. Cont... Read more

Incident date: Mar 5, 2026

The contact owned a 2016 Jeep Cherokee. The contact stated that twenty minutes after her husband parked and turned off the vehicle in a parking lot, the vehicle caught fire while unoccupied. There was no warning light illuminated. The contact stated that she noticed sparks coming from beneath the rear driver's side taillight before the vehicle caught fire. The fire consumed half of the vehicle, c... Read more

Fire

Incident date: Mar 1, 2026

known software glich known as "the Italian Bug" Car switches to Italian and disables FCW, paddle shifting and changes many features to metric, farenheit to celsius, psi to kpa, mph to kilometers, many features can be reset but not FCW and Paddle Shifting. It's unknown what other features get disabled but this all causes significant driver distraction trying to reset everything while driving as the... Read more

Incident date: Mar 1, 2026

known software glich known as "the Italian Bug" Car switches to Italian and disables FCW, paddle shifting and changes many features to metric, farenheit to celsius, psi to kpa, mph to kilometers, many features can be reset but not FCW and Paddle Shifting. It's unknown what other features get disabled but this all causes significant driver distraction trying to reset everything while driving as the... Read more

Incident date: Feb 10, 2025

The contact owns a 2017 Jeep Cherokee. The contact stated that while at a complete stop, the vehicle failed to respond while depressing the accelerator pedal. There were several unknown warning lights illuminated. The contact placed the vehicle in park(P), and the vehicle rolled backwards. Due to the failure, the vehicle was towed to a local dealer and the PTU (Power Transfer Unit) was replaced un... Read more

Incident date: Mar 5, 2026

We took the car in for the death shake and were informed there was a recall on the Jeep (25V741000). The dealership performed the maintenance work. The 12V battery was also inspected and listed as good. Since the repair, the 12V battery has shorted multiple times and finally ceased running yesterday. It has been two weeks since the dealership recall repair. While the recall specifically impacted t... Read more

Incident date: Feb 21, 2026

The contact owns a 2020 Jeep Wrangler. The contact stated that while operating the vehicle, the instrument panel became inoperable. The contact was unable to view the odometer, fuel level, or speedometer. The warning lights were inoperable. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); as a possible cause for the failure, however the VIN was not included in the recal... Read more

Incident date: Mar 6, 2026

I need repair my car because i have recall battery hybryd i m scare driving my vehicles With my family I need Loaner car from Dealer

Incident date: Mar 6, 2026

The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer and was left for several months waiting for parts to become available. The contact stated that the manufacturer had exceeded a reasonable amount of time for th... Read more

Incident date: Jan 8, 2026

See attached document for complaint. Safety Recall 68C / NHTSA 25V-741- High-Voltage Battery Fire Risk On or about November 6, 2025, FCA issued Safety Recall 68C / NHTSA 25V-741, advising owners of a high-voltage battery fire risk. The recall notice explicitly states: • "A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle." • "Owners are ad... Read more