Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
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Showing 557 complaints for JAYCO
JAYCO
EAGLE
(1996) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Apr 25, 2004
Incident date: May 1, 2003
WE OWN A 1996 JAYCO EAGLE 244SL TRAVEL TRAILER. ON THE FRONT OF THE TRAILER IS A STORAGE AREA WHICH IS MADE OF ABS PLASTIC. LAST YEAR, WE DEVELOPED A CRACK IN THE LID FOR THE STORAGE AREA WHICH IS ALSO MADE OF ABS PLASTIC AND A CRACK IN THE ABS PLASTIC WHCIH FORMS THE STORAGE AREA. ALL THE CRACKS ARE DEVELOPING FROM EITHER WHERE A POP RIVET OR A SCREW WAS PLACED IN THE ABS PLASTIC. THE CRACKS ... Read more
Incident date: Nov 1, 2003
JAYCO 18' CAMPER TRAILER REFRIGERATOR CAUGHT ON FIRE AROUND THE BOTTOM WHERE THE GAS BURNERS ARE LOCATED.*MR THE CONSUMER FOUND OUT THAT THE REFRIGERATOR WAS RECALLED, BUT WAS UNSUCCESSFUL IN TRYING TO REACH CUSTOMER SERVICE. *JB
Fire
Incident date: Nov 29, 2003
THE ROOF ON THE TRAILER SEPARATED FROM THE BASE OF THE TRAILER AND BLEW OFF. ALSO, THE LATCHES IN THE FRONT ON THE TRAILER WERE TORN OFF. *AK THE CONSUMER FEELS THAT THERE IS AN OBVIOUS DESIGN DEFECT THAT ALLOWED THE ROOF TO COME OFF. *CB *JB
Incident date: Nov 29, 2003
THE ROOF ON THE TRAILER SEPARATED FROM THE BASE OF THE TRAILER AND BLEW OFF. ALSO, THE LATCHES IN THE FRONT ON THE TRAILER WERE TORN OFF. *AK THE CONSUMER FEELS THAT THERE IS AN OBVIOUS DESIGN DEFECT THAT ALLOWED THE ROOF TO COME OFF. *CB *JB
CONSUMER STATES THAT "THE KING PIN HITCH ASSEMBLY WAS BREAKING LOOSE AND COMING APART. THE 6 INCH SEA CHANNEL ACROSS THE FRONT OF THE FIFTH WHEEL BROKE IN HALF, DOWN THE CENTER. THE BEDROOM FLOOR AREA DROPPED 4 INCHES." THE MANUFACTURER OF THE FRAME IS PROVIDING NO ASSISTANCE. *NLM THE KING PIN HITCH ASSEMBLY ON TRAILER BROKE LOOSE. THE EXTENSION FRAME WAS REPLACED TO CORRECT THE PROBLEM.*... Read more
ON TWO SEPARATE OCCASIONS PASSENGER'S SIDE FRONT AND DRIVER'S SIDE REAR TIRES BLEW OUT. DEALERSHIP REPLACED BOTH TIRES, BUT THE CAUSE OF THE BLOW OUT WAS UNDETERMINED.*AK
Incident date: Jun 16, 2003
TREAD SEPARATIONS ON 2 FIRESTONE 225 X 75R16 STEELTEX (LOAD RANGE E)R4 MOTORHOME TIRES WITH 23,000 MILES. I WAS TRAVELING 50 MPH ON US HIGHWAY 12 IN NORTHERN IDAHO. FIRESTONE NATIONAL DENIED ADJUSTMENT CLAIMING LOW TIRE PRESSURE DETERMINED BY INSPECTION. TIRES HAVE ALWAYS BEEN INFLATED TO 80# PRIOR TO EVERY TRIP. MOTORHOME WAS WEIGHED AND WITHIN LOAD RANGE. *LA
Incident date: Aug 2, 2003
TIRE SEPARATION ON A FIRESTONE STEELTEX (CLASS E) MOTORHOME TIRE WITH 15,000 MILES CAUSING $1,600 IN PROPERTY DAMAGE TO VEHICLE. I WAS TRAVELING AT 55 MPH ON AN INTERSTATE. FIRESTONE NATIONAL DENIED CLAIM INDICATING LOW TIRE PRESSURE DETERMINED BY INSPECTION OF BEAD. TIRES HAVE ALWAYS BEEN INFLATED TO 72 # PRIOR TO EVERY TRIP. *LA
Incident date: Mar 23, 2002
WE HAVE HAD 4 TIRES LOOSE TREAD ON OUR JAYCO 5TH WHEEL TRAILER. THE TIRES ARE GOODYEAR LT215/85R/16 LOAD RANGE E. OUR TIRES NEVER LOST AIR. WE DROVE TO CAMPING WORLD IN MYRTLE BEACH FROM I95 ONLY ON THE STEEL TREAD AND THEY DID NOT LOOSE AIR OR GO FLAT. WHEN PURCHASING THE TIRES THE DEALER FELT THE ONE TIRE WAS STILL TOO GOOD TO BE REPLACED BUT SINCE IT WAS ONE OF THE ORIGINAL TIRES WE SAID TO... Read more
Incident date: Aug 16, 2003
ON SEPT.16,2002, I HAD A LEFT FRONT TIRE, FIRESTONE STEELTEX 225/75/16, TREAD SEPARATE FROM THE STEEL BELT. JULY 27TH THIS YEAR, TWO BACK DUALS, LEFT SIDE, SEPERATED. THEN ON AUG. 16TH, 124 MILES MORE, TWO MORE TIRES SEPERATED. FOR AS TOTAL OF 5 TIRES WITH LESS THAN 19,000 MILES. THESE TIRES WERE ON MY RV. WHEN I BOUGHT IT NEW. *AK
Incident date: May 6, 2003
PROBLEMS WITH TRAILERS BATHROOM FLOOR, ENTRANCE DOOR, SEWER DRAIN VALVES, BATTERY COMPARTMENT....*MR THE SIDE WALL FRAME WAS NOT DESIGNED TO STAND THE CUT OUT OR THE EXTRA WEIGHT OF THE BEDROOM SLIDE OUT. WHEN THE CONSUMER ARRIVED IN FLORIDA THEY HAD TO REPLACE THE FURNACE FOR THE 2ND TIME. WATER LEAKED FROM THE REFRIGERATOR AND DAMAGED THE FLOOR.(LEGACY FIFTH WHEEL TRAILER 2002) PROBLEMS WITH SHO... Read more
Incident date: May 6, 2003
PROBLEMS WITH TRAILERS BATHROOM FLOOR, ENTRANCE DOOR, SEWER DRAIN VALVES, BATTERY COMPARTMENT....*MR THE SIDE WALL FRAME WAS NOT DESIGNED TO STAND THE CUT OUT OR THE EXTRA WEIGHT OF THE BEDROOM SLIDE OUT. WHEN THE CONSUMER ARRIVED IN FLORIDA THEY HAD TO REPLACE THE FURNACE FOR THE 2ND TIME. WATER LEAKED FROM THE REFRIGERATOR AND DAMAGED THE FLOOR.(LEGACY FIFTH WHEEL TRAILER 2002) PROBLEMS WITH SHO... Read more
Incident date: May 6, 2003
PROBLEMS WITH TRAILERS BATHROOM FLOOR, ENTRANCE DOOR, SEWER DRAIN VALVES, BATTERY COMPARTMENT....*MR THE SIDE WALL FRAME WAS NOT DESIGNED TO STAND THE CUT OUT OR THE EXTRA WEIGHT OF THE BEDROOM SLIDE OUT. WHEN THE CONSUMER ARRIVED IN FLORIDA THEY HAD TO REPLACE THE FURNACE FOR THE 2ND TIME. WATER LEAKED FROM THE REFRIGERATOR AND DAMAGED THE FLOOR.(LEGACY FIFTH WHEEL TRAILER 2002) PROBLEMS WITH SHO... Read more
Incident date: May 6, 2003
PROBLEMS WITH TRAILERS BATHROOM FLOOR, ENTRANCE DOOR, SEWER DRAIN VALVES, BATTERY COMPARTMENT....*MR THE SIDE WALL FRAME WAS NOT DESIGNED TO STAND THE CUT OUT OR THE EXTRA WEIGHT OF THE BEDROOM SLIDE OUT. WHEN THE CONSUMER ARRIVED IN FLORIDA THEY HAD TO REPLACE THE FURNACE FOR THE 2ND TIME. WATER LEAKED FROM THE REFRIGERATOR AND DAMAGED THE FLOOR.(LEGACY FIFTH WHEEL TRAILER 2002) PROBLEMS WITH SHO... Read more
JAYCO ACADIA 2000. CONSUMER STATED THE TIRES WERE NOT COMPATIBLE WEIGHT FOR THE GROSS WEIGHT OF THE CAMPER. 175-80R13 IS THE WRONG. *AK. THE INFORMATION THAT WAS PLACED ON THE SIDE OF THE TRAILER STATED THE GVWR WAS 3175 AND THE GAWR WAS 2700 THE TIRE SIZE THAT WAS RECOMMEND WAS 175/80R13C ON A 13 X 4 RIM AT 50 PSI, THE TIRES WHICH WERE INSTALLED NY THE MANUFACTURER WERE RATED AT 1360 AT 50 PSI. ... Read more
THE DEALERSHIP IS REFUSING TO HONOR RECALL 99E036000 CONCERNING NORCOLD REFRIGERATOR BECAUSE VEHICLE WASN'T PURCHASED FROM THEM. SERIAL #00837AFBKJ0.*AK
Incident date: Jul 4, 2003
THREE TIRES HAD BLOWN OUT IN THE LAST YEAR. THE MOST RECENT BLOW OUT WAS ON 7/04/2003. FRONT AND REAR DRIVER SIDE TIRE BLEW OUT WHILE DRIVING DUE TO TREAD SEPARATION. *AK *PH *JB
JAYCO
FT EAGLE 10 SG
(2003) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Jul 10, 2003
Incident date: Jul 9, 2003
HYDRAULIC SURGE BRAKE LINE HAD BROKEN TWICE ON JAYCO 14SO TANDEM AXLE FOLDING CAMPER ONCE ON 6/27/03 & THEN AGAIN ON 7/9/03. *AK
THE VEHICLE WAS TAKEN TO THE RV DEALER TO PUT AIR IN THE TIRES. THE MECHANIC NOTICED THE REAR RIGHT SPRINGS HAD CUT THE LIQUEFIED PROPANE LINE. COULD CAUSE A FIRE. THE CONSUMER PUT A TEMPORARY FIX ON THE LP LINE. SHOULD BE A FACTORY RECALL TO FIX AND RELOCATE THE LP LINE. *AK *CB *JB
Incident date: Jun 28, 2003
TREAD SEPARATION ON FIRESTONE STEELTEX RADIAL R4S AND BLOWOUT WHILE TRAVELING SOUTH ON I-25 IN WYOMING ON A FORD E-450 CHASSIS MOTORHOME.*AK
JAYCO
DESIGNER MH
(2000) — TIRES:TREAD/BELT
Jun 27, 2003
Incident date: May 26, 2003
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE TIRES )FIRESTONE STEELTEX #R4522575R16MS). THE CONSUMER ALSO STATED THE TIRE BLEW OUT WHILE DRIVING. *NLM TIRE #1 BLEW OUT AFTER TREAD SEPARATION. #2 TREAD SEPARATED WHILE TIRE WAS STILL INFLATED WHICH CAUSED DAMAGE TO THE MOTOR HOME.*TS *JB
VEHICLE WAS UNSTABLE AND WANDERED WHILE IN MOTION. PROBLEMS WITH REAR SHOCKS. *MR REPAIRS WERE MADE BUT NOT REGARDING THE CONSUMERS CONCERN. THE DEALER/MANUFACTURER STATED THE STEERING CHARACTERISTIC WAS COMMON FOR THIS LONG BODY APPLICATION. (RV/JAYCO 3230K S/N X26NK0088) *SCC *JB
PROBLEMS WITH BUNK BED IN 2003 JAYCO KIWI 23D HYBRID/RV CAMPER. *MR DURING HIGH SPEEDS OF 30 MPH PLUS, THE BED RAISES JUST ENOUGH THAT THE POLES COME OUT OF THE NOTCH UNDER THE BED. ALSO THE BUNK BED THAT IS 6 FEET OFF THE FLOOR HAS NO RAIL. THE CONSUMER COMPLAINED TO THE MANUFACTURER BUT THEY DIDN'T RESPOND. (JAYCO KIWI 23D HYBRID 2003 CAMPER) *SCC *JB
Incident date: Jun 16, 2003
WHILE TRAVELING ON THE HIGHWAY, THE RECREATIONAL VEHICLE RAN OVER AN OBJECT AND DAMAGE A TIRE. ON THE SECOND OCCURRENCE, WHEN THE CONSUMER MADE A TURN, THE BEAD BECAME LOOSE FROM THE RIM *AK (JAYCO DESIGNER LEGACY 2003)*TS *JB
Incident date: Apr 26, 2003
THE RIGHT REAR AND LEFT REAR TIRE EXPERIENCED TREAD SEPARATION WHILE TRAVELING AT 50 MPH. GOOD YEAR WRANGLER XT SIZE LT25575/R16E. *JB PRIOR TO THE INCIDENT, BOTH TIRES WERE MOUNTED ON THE REAR OF THE DUAL AXLE. (ONE ON LEFT AND ONE ALSO ON THE RIGHT) (MOTORHOME) *SCC *JB
THE PIN BOX SEPARATED FROM THE FIFTH WHEEL TRAILER FRAME (RECALL 9901045). *AK *NLM
THE CONSUMER HAD LEFT THEIR FIFTH WHEEL AT THE CAMPSITE, WITH ONLY THE WATER HEATER, REFRIGERATOR, AND THE HEATING SYSTEM ON. WHEN THEY RETURNED, THEY FOUND THE REFRIGERATOR AND CENTRAL HEAT/AIR WERE NOT WORKING. AFTER CHECKING ALL CIRCUITS AND FINDING THEM TO BE RECEIVING POWER, THE DEALER REPRESENTATIVE TOLD THE CONSUMER TO PULL OUT THE FUSE PANEL COVER. THE CONSUMER DISCOVERED THE PLASTIC YE... Read more
THE CONSUMER HAD LEFT THEIR FIFTH WHEEL AT THE CAMPSITE, WITH ONLY THE WATER HEATER, REFRIGERATOR, AND THE HEATING SYSTEM ON. WHEN THEY RETURNED, THEY FOUND THE REFRIGERATOR AND CENTRAL HEAT/AIR WERE NOT WORKING. AFTER CHECKING ALL CIRCUITS AND FINDING THEM TO BE RECEIVING POWER, THE DEALER REPRESENTATIVE TOLD THE CONSUMER TO PULL OUT THE FUSE PANEL COVER. THE CONSUMER DISCOVERED THE PLASTIC YE... Read more
Incident date: Mar 17, 2003
THE REFRIGERATOR WAS INOPERATIVE, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE RECALL WAS FOR SIMILAR MAKES/MODELS. *JB
Incident date: Dec 12, 2002
1999 JAYCO LIGHT HAWK THE FLOOR ON OUR 3 YEAR OLD CAMPER IS MILDEWED IT BECAUSE IT WAS BUILT WRONG.JAYCO DID NOT WRAP THE WATERPROOFING MATERIAL HIGH ENOUGH INTO THE WALLS.WHICH LEAVES US WITH A CAMPER WITH A MILDEWED AND ROTTING FLOOR.WE HAVE TAKEN CARE OF THIS CAMPER.WE STILL OWE ON THIS UNIT .WE WANT THEM TO BUYT IT BACK NOT JUST FIX IT AND LEAVE US OUT TO DRY.THEY WILL NOT WARRANTY THE WORK. T... Read more
Incident date: Jun 1, 2002
ALL THE TIRES EXPERIENCED BLOWOUTS WITHIN 3 MONTHS. THE TIRES WERE TAKEN BACK TO THE DISTRIBUTOR WHO INFORMED THE CONSUMER THAT THEY WOULD NOT BE ABLE TO REPLACE THE TIRES. MANUFACTURER IS NOT ABLE TO DETERMINE THE CAUSE OF THE DEFECT (GOODYEAR TIRES - 225/75R15 - 2000 JAYCO DESIGNER TRAILER, DOT UNKNOWN). *TS *TT *NLM
Crash
Incident date: Oct 5, 2002
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE REAR DRIVER SIDE TIRE BLEW OUT CAUSING THE CONSUMER TO PULL OVER. SIZE#LT2257516 DEALER NOTIFIED. MRTHIS VEHICLE HAS EXPERIENCED SIX REAR TIRE BLOWOUTS. *JG
Incident date: Aug 8, 2002
CONSUMER STATES AFTER SOME MOUNTAIN DRIVING THE FRAME TO THE TRAILER THAT THE HITCH IS ATTACHED TO CRACKED AND COLLASPED. *MR
Incident date: Jun 5, 2002
CONSUMER STATES THAT THE CROSS WEIGHT OF THE VEHICLE IS TOO HEAVY,CAUSING TIRES TO BLOW OUT EXCESSIVELY.HAD VEHICLE WEIGHTED WITH A CERTIFIED SCALE. CONTACTED DEALER. NLM THE CONSUMER EXPERIENCED TIRE FAILURE THREE TIMES. TWICE THE FAILURE OCCURED AT LEFT REAR OF THE VEHICLE. THE RIGHT REAR TIRE FAILED ONCE. *YH
JAYCO
FOLD DOWN CAMPER
(1979) — WHEELS:LUGS/NUTS/BOLTS/STUDS
Sep 17, 2002
Incident date: Jul 12, 2002
WHILE DRIVING THE VEHICLE LOAD, A CAMPER, LOST ITS LEFT REAR TIRE STRIKING AND DAMAGING ANOTHER VEHICLE, THE CAMPER SUSTAIND LEFT BRAKE AND TIRE STUD DAMAGE, POSSIBLE LUG, NUT OR BOLT FAILURE (OHIO TRAFFIC CRASH REPORT). NLM
Incident date: Apr 10, 2000
THERE WAS A CRACK IN THE FRONT BEAM, WHICH WAS CAUSED BY DRILLING TO PUT OTHER COMPONENTS INTO THE VEHICLE. *AK THE CONSUMER STATES THAT THE CRACK IS A RESULT OF A TOO LIGHT CHANNEL IRON AND THE DRILL HOLE COMBINED, WHEN THE RV DEALER INSTALLED A LELAND ENGINEERING EXTENDED HITCH ON A NEW SHORT BED PICKUP THIS WAS POSSIBLY THE FACTOR IN THE CRACK/BREAK. *SCC
Incident date: Apr 10, 2000
THERE WAS A CRACK IN THE FRONT BEAM, WHICH WAS CAUSED BY DRILLING TO PUT OTHER COMPONENTS INTO THE VEHICLE. *AK THE CONSUMER STATES THAT THE CRACK IS A RESULT OF A TOO LIGHT CHANNEL IRON AND THE DRILL HOLE COMBINED, WHEN THE RV DEALER INSTALLED A LELAND ENGINEERING EXTENDED HITCH ON A NEW SHORT BED PICKUP THIS WAS POSSIBLY THE FACTOR IN THE CRACK/BREAK. *SCC
THE INJECTORS LEAKED INTO THE RADIATOR THEN TO THE RESERVOIR, IT OVERFLOWED AND WATER AND DIESEL FUEL LEAKED ONTO THE MANIFOLD AND THE TURBO AND THEN THE FIRE STARTED. THE DRIVERS BARELY GOT OUT OF THE CAB OF THE TRUCK BEFORE IT FULLY IGNITED BURNING THE COMPLETE CAB RESULTING IN A TOTAL LOSS. THE DRIVERS INJURED TRYING TO GET OUT OF CAB.ALL PERSONEL BELONGINGS WERE DESTROYED.
Fire
2 injured
JAYCO
JAYCO
(2001) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Aug 15, 2002
Incident date: Aug 8, 2002
COMPLETE LOSS OF TRAILER BRAKES OCCURS FROM THIS BRAKE LINE RUPTURE. *AK
Incident date: Aug 2, 2002
FRONT BED OF TRAVEL TRAILER FRAME SUPPORT BOLTS FOR BED EITHER CRACKED OR WAS NOT SCREWED IN ALL THE WAY.BRACKETS WERE NOT STRONG ENOUGH TO SUPPORT BED WEIGHT.DEALER CONTACTED.*AK
Incident date: Jan 1, 2002
THERE ARE TWO HOLDING TANKS. TANK THAT HOLDS SHOWER WATER FELL COMPLETELY OFF TRAILER. THIS WAS THE THIRD HOLDING TANK THAT HAS FALLEN OFF. TRAILER COULD HAD FLIPPED OVER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
JAYCO
JAYCO
(1998) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
May 23, 2002
Incident date: May 5, 2002
I INSPECTED BRAKES DOING SPRING TUNE UP. I FOUND THE BRAKE LINING FELL OFF THE BRAKESHOE ON THE RIGHT REAR WHEEL OF MY TRAILER. UPON INSPECTION OF THE BRAKES ON THE OTHER 3 WHEELS. I FOUND 4 OTHER BRAKE SHOES WHERE THE LINING WAS LOOSE FROM THE SHOES. LOOSE ENOUGH THAT I COULD MOVE THE LINING W/ MY FINGER NAIL. THERE WAS NO EVIDENCE OFF OVERHEATING, GLAZING OR HEAT CHECK ON DRUMS OR LINING. THE PL... Read more
Incident date: Mar 1, 2001
WHILE DRIVING, 2 TIRES, LEFT FRONT AND RIGHT REAR, HAVE EXPERIENCED TREAD SEPARATION, ONE IN MARCH AND THE OTHER IN APRIL OF 2001, BOTH CAUSED DAMAGE TO THE VEHICLE, GOODYEAR WRANGLER HT, LT215/85R16 E. *YH
THE DRIVER AND PASSENGER SEATS INSTALLED BY JAYCO IN THE EAGLE MODEL 232U MOTOR HOME ARE A SAFETY HAZARD, SEAT BACKS ARE SO LOW (23 INCHES HIGH) THAT ANYONE OVER FIVE FEET TALL WOULD SUFFER EXTENSIVE NECK INJURY IF AIRBAGS DEPLOYED.
THE CONSUMER RECEIVED RECALL NOTICE 01V-251, AND WANTED THE DEALER TO TOW HIS MOTOR HOME AND REPAIR IT, HOWEVER THE DEALER REFUSED TO TOW THE MOTOR HOME, HE TOLD THEM TO BRING THE MOTOR HOME IN SO HE CAN FIX THE RECALL. *YH
THE CONSUMER HAD RAISED THE ROOF ABOUT 3/4 OF THE WAY WHEN THE MAIN CABLE SNAPPED, CAVING IN THE ROOF, THE DRAIN HOSE ON THE SINK FELL OFF RESULTING IN PUDDLES OF WATER BUILDING UP UNDER THE CABINET, THE ELETRICAL OUTLET INSIDE THE STORAGE SPACE (TABLE BENCH WAS FALLING OFF, THE CAMPER WAS VERY UNSTABLE, THE CONSUMERS FOUND THAT THE CAMPER WAS NOT INSTALLED WITH FRONT STABILIZING JACKS AND WAS LAT... Read more
THE CONSUMER HAD RAISED THE ROOF ABOUT 3/4 OF THE WAY WHEN THE MAIN CABLE SNAPPED, CAVING IN THE ROOF, THE DRAIN HOSE ON THE SINK FELL OFF RESULTING IN PUDDLES OF WATER BUILDING UP UNDER THE CABINET, THE ELETRICAL OUTLET INSIDE THE STORAGE SPACE (TABLE BENCH WAS FALLING OFF, THE CAMPER WAS VERY UNSTABLE, THE CONSUMERS FOUND THAT THE CAMPER WAS NOT INSTALLED WITH FRONT STABILIZING JACKS AND WAS LAT... Read more
THE CONSUMER HAD RAISED THE ROOF ABOUT 3/4 OF THE WAY WHEN THE MAIN CABLE SNAPPED, CAVING IN THE ROOF, THE DRAIN HOSE ON THE SINK FELL OFF RESULTING IN PUDDLES OF WATER BUILDING UP UNDER THE CABINET, THE ELETRICAL OUTLET INSIDE THE STORAGE SPACE (TABLE BENCH WAS FALLING OFF, THE CAMPER WAS VERY UNSTABLE, THE CONSUMERS FOUND THAT THE CAMPER WAS NOT INSTALLED WITH FRONT STABILIZING JACKS AND WAS LAT... Read more
CONSUMER STATED THAT THERE WERE TWO IMPROPERLY INSTALLED LAG BOLTS INTO THE AWNING RAIL AT THE REAR OF THE AWNING THAT VIBRATED LOOSE, CAUSING THE 22 FOOT AWNING TO COME OFF ONTO THE INTERSTATE. *TT
Incident date: Oct 1, 2000
FRONT REAR THREE COVERS UNDERNEATH THE VEHICLE CAME OFF WHILE TRAVELING AND TWO SLIDE OUT MOTORS BURNT UP. *YH