Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 573 complaints for JAYCO
Incident date: Dec 4, 2004
DRIVING 60 MPH ON INTERSTATE 44. FELT SUDDEN VIBRATION. THOUGHT IT WAS ROUGHNESS IN THE ROAD, SO I MOVED TO A DIFFERENT LANE. VIBRATION DID NOT STOP. I THEN THOUGHT THAT IT MIGHT BE ANOTHER FIRESTONE STEELTEX RADIAL TIRE TREAD SEPARATING BECAUSE I HAVE HAD EIGHT (8) PREVIOUS FIRESTONE STEELTEX RADIAL TIRES SUFFER CATASTROPHIC TREAD SEPARATION FAILURES! BEFORE I COULD MOVE TO THE RIGHT AND GET OFF ... Read more
JAYCO
JAY FLIGHT
(2003) - SERVICE BRAKES, HYDRAULIC
Oct 27, 2004
Incident date: Oct 1, 2004
2003 JAY FLIGHT 27BH TRAILER BRAKES LOCKING UP. *BF THE CONSUMER TOOK THE RV BACK TO THE DEALER WHO STATED THE BRAKE LINES WERE TOO SHORT SO THEY HAD TO BE ADJUSTED. THE SCREEN HAD TO BE FIXED BECAUSE THE WERE NOT SEALED PROPERLY, THERE WERE GAPS BETWEEN THE SCREENS AND THE WINDOW FRAMES. THE CONSUMER ENCOUNTERED OTHER PROBLEMS SUCH AS THE SHOWER WALL SEPARATING FROM THE CORNER WHICH CAUSED THE ... Read more
JAYCO
JAY FLIGHT
(2003) - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Oct 27, 2004
Incident date: Oct 1, 2004
2003 JAY FLIGHT 27BH TRAILER BRAKES LOCKING UP. *BF THE CONSUMER TOOK THE RV BACK TO THE DEALER WHO STATED THE BRAKE LINES WERE TOO SHORT SO THEY HAD TO BE ADJUSTED. THE SCREEN HAD TO BE FIXED BECAUSE THE WERE NOT SEALED PROPERLY, THERE WERE GAPS BETWEEN THE SCREENS AND THE WINDOW FRAMES. THE CONSUMER ENCOUNTERED OTHER PROBLEMS SUCH AS THE SHOWER WALL SEPARATING FROM THE CORNER WHICH CAUSED THE ... Read more
Incident date: Aug 8, 2004
FIRESTONE STEELTEX BLOWOUT AND TREAD SEPARATION, CAUSED $4500 IN DAMAGE ON A MOTORHOME AUGUST 8, 04. SAME BRAND TIRE, SIDE WALL BLOW OUT, OCTOBER 2, 04 ON THE SAME MOTORHOME. *NM
Incident date: Jun 5, 2004
WELD DISCONNECTED FROM THE FRAME OF THE TRAILER WHILE DRIVING. MANUFACTURER WAS CONTACTED.*AK TRAILER WAS TOWED A TOTAL OF 27000 MILES AT TIME OF FAILURE IN ALASKA TOTAL MILEAGE ON TRAILER 35000 MILES. *TC
JAYCO
JAY FLIGHT
(2003) - SERVICE BRAKES, ELECTRIC
Sep 17, 2004
Incident date: Sep 16, 2004
CONSUMER DISCOVERED THAT THE RIGHT SIDE ELECTRICAL BRAKE LINE WAS NOT HOOKED UP ON THIS TRAVEL TRAILER FROM THE MANUFACTURER PLANT. DEALER WAS NOT NOTIFIED . *AK
Incident date: Jul 14, 2004
FIRESTONE, STEELTEX RADIAL TIRE TREAD SEPARATED FROM CORE EXPLOSIVELY ON OUR MOTORHOME WITH ONLY 28,070 MILES ON IT. THIS IS 1ST FIRESTONE STEELTEX RADIAL TIRE TO FAIL ON THIS MOTORHOME, BUT IT FOLLOWS ALL SEVEN (7) OF THE FIRESTONE STEELTEX RADIAL TIRES ON OUR LAST (IDENTICAL) MOTORHOME FAILING IN EXACTLY THE SAME WAY ONE BY ONE OVER A PERIOD OF JUST A YEAR OR SO. THESE TIRES CAME ALREADY ON THE ... Read more
JAYCO
GRANITE RIDGE
(2004) - STRUCTURE:BODY:DOOR
Aug 28, 2004
Incident date: Aug 10, 2004
WE HAVE A 2004 JAYCO GRANITE RIDGE CLASS-C MOTOR HOME. ON OUR FIRST TRIP WHEN THE TEMPERATURE GOT BELOW 40 DEGREES, I PERSONALLY COULD NOT OPEN THE ENTRY DOOR. MY HUSBAND NEARLY BROKE HIS KNUCKLES FORCING THE DOOR OPEN. I FEEL THIS IS A SAFETY MATTER, SINCE THE ONLY OTHER EXIT IS THE BACK WINDOW WHICH IS AN EXTREME EXIT. ON ONE OCCASION OUR CARBON MONOXIDE DETECTOR WENT OFF BECAUSE WE WERE USING T... Read more
1 injured
Incident date: Jul 1, 2000
CONSUMER HAS EXPERIENCED 5 TIRE BLOWOUTS.*MR ON 5TH WHEEL RECREATIONAL VEHICLE. *CB
JAYCO
DESIGNER TT
(2000) - TIRES:TREAD/BELT
Jul 31, 2004
Incident date: Oct 2, 2003
TIRE BLOW OUT WITH NEAR LOSS OF CONTROL TOWING 34' 10K LB TRAILER. THIS HAS OCCURRED TWICE WITH THIS UNIT. 10/2/2003 AND 6/3/2004.*AK
JAYCO
DESIGNER TT
(2000) - TIRES:TREAD/BELT
Jul 31, 2004
Incident date: Jun 2, 2004
GOODYEAR MARATHON TRAILER TIRE FAILURES. @ HAVE BLOWN OUT, THREE OTHERS FOUND TO HAVE SEVERE TREAD SEPARATION/DISTORSION/BULGING. *AK
Incident date: May 6, 2004
THE CONSUMER STATED WATER WAS LEAKING FROM THE HOLDING TANK. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THIS WAS THE FOURTH TANK THAT HAD FELL TO THE GROUND. THE POWER WAS INOPERATIVE IN THE REAR OF THE VEHICLE AT TIMES, THE WATER TANK STRAPS WERE LOOSE AND THE BATTERY WAS INOPERATIVE. *SC *JB
Incident date: May 6, 2004
THE CONSUMER STATED WATER WAS LEAKING FROM THE HOLDING TANK. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THIS WAS THE FOURTH TANK THAT HAD FELL TO THE GROUND. THE POWER WAS INOPERATIVE IN THE REAR OF THE VEHICLE AT TIMES, THE WATER TANK STRAPS WERE LOOSE AND THE BATTERY WAS INOPERATIVE. *SC *JB
Incident date: Jun 17, 2004
VELCRO RETAINING CANVAS GAVE WAY UNDER PRESSURE EXERTED BY 18 MONTH OLD BABY, RESULTING IN A FALL OF APPROXIMATELY 3.5 FEET AND LANDING ON FACE. *AK
1 injured
Incident date: May 5, 2004
WHILE DRIVING 55 MPH A NOISE WAS HEARD FROM REAR. CONSUMER PULLED OVER, AND NOTICED REAR PASSENGER SIDE TIRE TREAD SEPARATION. CONSUMER CALLED ROADSIDE ASSISTANCE. FIRESTONE , LT225/R16, DOT VD1L1X0059. *AK
JAYCO
EAGLE
(1996) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Apr 25, 2004
Incident date: May 1, 2003
WE OWN A 1996 JAYCO EAGLE 244SL TRAVEL TRAILER. ON THE FRONT OF THE TRAILER IS A STORAGE AREA WHICH IS MADE OF ABS PLASTIC. LAST YEAR, WE DEVELOPED A CRACK IN THE LID FOR THE STORAGE AREA WHICH IS ALSO MADE OF ABS PLASTIC AND A CRACK IN THE ABS PLASTIC WHCIH FORMS THE STORAGE AREA. ALL THE CRACKS ARE DEVELOPING FROM EITHER WHERE A POP RIVET OR A SCREW WAS PLACED IN THE ABS PLASTIC. THE CRACKS ... Read more
Incident date: Nov 1, 2003
JAYCO 18' CAMPER TRAILER REFRIGERATOR CAUGHT ON FIRE AROUND THE BOTTOM WHERE THE GAS BURNERS ARE LOCATED.*MR THE CONSUMER FOUND OUT THAT THE REFRIGERATOR WAS RECALLED, BUT WAS UNSUCCESSFUL IN TRYING TO REACH CUSTOMER SERVICE. *JB
Fire
Incident date: Nov 29, 2003
THE ROOF ON THE TRAILER SEPARATED FROM THE BASE OF THE TRAILER AND BLEW OFF. ALSO, THE LATCHES IN THE FRONT ON THE TRAILER WERE TORN OFF. *AK THE CONSUMER FEELS THAT THERE IS AN OBVIOUS DESIGN DEFECT THAT ALLOWED THE ROOF TO COME OFF. *CB *JB
Incident date: Nov 29, 2003
THE ROOF ON THE TRAILER SEPARATED FROM THE BASE OF THE TRAILER AND BLEW OFF. ALSO, THE LATCHES IN THE FRONT ON THE TRAILER WERE TORN OFF. *AK THE CONSUMER FEELS THAT THERE IS AN OBVIOUS DESIGN DEFECT THAT ALLOWED THE ROOF TO COME OFF. *CB *JB
CONSUMER STATES THAT "THE KING PIN HITCH ASSEMBLY WAS BREAKING LOOSE AND COMING APART. THE 6 INCH SEA CHANNEL ACROSS THE FRONT OF THE FIFTH WHEEL BROKE IN HALF, DOWN THE CENTER. THE BEDROOM FLOOR AREA DROPPED 4 INCHES." THE MANUFACTURER OF THE FRAME IS PROVIDING NO ASSISTANCE. *NLM THE KING PIN HITCH ASSEMBLY ON TRAILER BROKE LOOSE. THE EXTENSION FRAME WAS REPLACED TO CORRECT THE PROBLEM.*... Read more
ON TWO SEPARATE OCCASIONS PASSENGER'S SIDE FRONT AND DRIVER'S SIDE REAR TIRES BLEW OUT. DEALERSHIP REPLACED BOTH TIRES, BUT THE CAUSE OF THE BLOW OUT WAS UNDETERMINED.*AK
Incident date: Jun 16, 2003
TREAD SEPARATIONS ON 2 FIRESTONE 225 X 75R16 STEELTEX (LOAD RANGE E)R4 MOTORHOME TIRES WITH 23,000 MILES. I WAS TRAVELING 50 MPH ON US HIGHWAY 12 IN NORTHERN IDAHO. FIRESTONE NATIONAL DENIED ADJUSTMENT CLAIMING LOW TIRE PRESSURE DETERMINED BY INSPECTION. TIRES HAVE ALWAYS BEEN INFLATED TO 80# PRIOR TO EVERY TRIP. MOTORHOME WAS WEIGHED AND WITHIN LOAD RANGE. *LA
Incident date: Aug 2, 2003
TIRE SEPARATION ON A FIRESTONE STEELTEX (CLASS E) MOTORHOME TIRE WITH 15,000 MILES CAUSING $1,600 IN PROPERTY DAMAGE TO VEHICLE. I WAS TRAVELING AT 55 MPH ON AN INTERSTATE. FIRESTONE NATIONAL DENIED CLAIM INDICATING LOW TIRE PRESSURE DETERMINED BY INSPECTION OF BEAD. TIRES HAVE ALWAYS BEEN INFLATED TO 72 # PRIOR TO EVERY TRIP. *LA
Incident date: Mar 23, 2002
WE HAVE HAD 4 TIRES LOOSE TREAD ON OUR JAYCO 5TH WHEEL TRAILER. THE TIRES ARE GOODYEAR LT215/85R/16 LOAD RANGE E. OUR TIRES NEVER LOST AIR. WE DROVE TO CAMPING WORLD IN MYRTLE BEACH FROM I95 ONLY ON THE STEEL TREAD AND THEY DID NOT LOOSE AIR OR GO FLAT. WHEN PURCHASING THE TIRES THE DEALER FELT THE ONE TIRE WAS STILL TOO GOOD TO BE REPLACED BUT SINCE IT WAS ONE OF THE ORIGINAL TIRES WE SAID TO... Read more
Incident date: Aug 16, 2003
ON SEPT.16,2002, I HAD A LEFT FRONT TIRE, FIRESTONE STEELTEX 225/75/16, TREAD SEPARATE FROM THE STEEL BELT. JULY 27TH THIS YEAR, TWO BACK DUALS, LEFT SIDE, SEPERATED. THEN ON AUG. 16TH, 124 MILES MORE, TWO MORE TIRES SEPERATED. FOR AS TOTAL OF 5 TIRES WITH LESS THAN 19,000 MILES. THESE TIRES WERE ON MY RV. WHEN I BOUGHT IT NEW. *AK
Incident date: May 6, 2003
PROBLEMS WITH TRAILERS BATHROOM FLOOR, ENTRANCE DOOR, SEWER DRAIN VALVES, BATTERY COMPARTMENT....*MR THE SIDE WALL FRAME WAS NOT DESIGNED TO STAND THE CUT OUT OR THE EXTRA WEIGHT OF THE BEDROOM SLIDE OUT. WHEN THE CONSUMER ARRIVED IN FLORIDA THEY HAD TO REPLACE THE FURNACE FOR THE 2ND TIME. WATER LEAKED FROM THE REFRIGERATOR AND DAMAGED THE FLOOR.(LEGACY FIFTH WHEEL TRAILER 2002) PROBLEMS WITH SHO... Read more
Incident date: May 6, 2003
PROBLEMS WITH TRAILERS BATHROOM FLOOR, ENTRANCE DOOR, SEWER DRAIN VALVES, BATTERY COMPARTMENT....*MR THE SIDE WALL FRAME WAS NOT DESIGNED TO STAND THE CUT OUT OR THE EXTRA WEIGHT OF THE BEDROOM SLIDE OUT. WHEN THE CONSUMER ARRIVED IN FLORIDA THEY HAD TO REPLACE THE FURNACE FOR THE 2ND TIME. WATER LEAKED FROM THE REFRIGERATOR AND DAMAGED THE FLOOR.(LEGACY FIFTH WHEEL TRAILER 2002) PROBLEMS WITH SHO... Read more
Incident date: May 6, 2003
PROBLEMS WITH TRAILERS BATHROOM FLOOR, ENTRANCE DOOR, SEWER DRAIN VALVES, BATTERY COMPARTMENT....*MR THE SIDE WALL FRAME WAS NOT DESIGNED TO STAND THE CUT OUT OR THE EXTRA WEIGHT OF THE BEDROOM SLIDE OUT. WHEN THE CONSUMER ARRIVED IN FLORIDA THEY HAD TO REPLACE THE FURNACE FOR THE 2ND TIME. WATER LEAKED FROM THE REFRIGERATOR AND DAMAGED THE FLOOR.(LEGACY FIFTH WHEEL TRAILER 2002) PROBLEMS WITH SHO... Read more
Incident date: May 6, 2003
PROBLEMS WITH TRAILERS BATHROOM FLOOR, ENTRANCE DOOR, SEWER DRAIN VALVES, BATTERY COMPARTMENT....*MR THE SIDE WALL FRAME WAS NOT DESIGNED TO STAND THE CUT OUT OR THE EXTRA WEIGHT OF THE BEDROOM SLIDE OUT. WHEN THE CONSUMER ARRIVED IN FLORIDA THEY HAD TO REPLACE THE FURNACE FOR THE 2ND TIME. WATER LEAKED FROM THE REFRIGERATOR AND DAMAGED THE FLOOR.(LEGACY FIFTH WHEEL TRAILER 2002) PROBLEMS WITH SHO... Read more
JAYCO ACADIA 2000. CONSUMER STATED THE TIRES WERE NOT COMPATIBLE WEIGHT FOR THE GROSS WEIGHT OF THE CAMPER. 175-80R13 IS THE WRONG. *AK. THE INFORMATION THAT WAS PLACED ON THE SIDE OF THE TRAILER STATED THE GVWR WAS 3175 AND THE GAWR WAS 2700 THE TIRE SIZE THAT WAS RECOMMEND WAS 175/80R13C ON A 13 X 4 RIM AT 50 PSI, THE TIRES WHICH WERE INSTALLED NY THE MANUFACTURER WERE RATED AT 1360 AT 50 PSI. ... Read more
THE DEALERSHIP IS REFUSING TO HONOR RECALL 99E036000 CONCERNING NORCOLD REFRIGERATOR BECAUSE VEHICLE WASN'T PURCHASED FROM THEM. SERIAL #00837AFBKJ0.*AK
Incident date: Jul 4, 2003
THREE TIRES HAD BLOWN OUT IN THE LAST YEAR. THE MOST RECENT BLOW OUT WAS ON 7/04/2003. FRONT AND REAR DRIVER SIDE TIRE BLEW OUT WHILE DRIVING DUE TO TREAD SEPARATION. *AK *PH *JB
JAYCO
FT EAGLE 10 SG
(2003) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Jul 10, 2003
Incident date: Jul 9, 2003
HYDRAULIC SURGE BRAKE LINE HAD BROKEN TWICE ON JAYCO 14SO TANDEM AXLE FOLDING CAMPER ONCE ON 6/27/03 & THEN AGAIN ON 7/9/03. *AK
THE VEHICLE WAS TAKEN TO THE RV DEALER TO PUT AIR IN THE TIRES. THE MECHANIC NOTICED THE REAR RIGHT SPRINGS HAD CUT THE LIQUEFIED PROPANE LINE. COULD CAUSE A FIRE. THE CONSUMER PUT A TEMPORARY FIX ON THE LP LINE. SHOULD BE A FACTORY RECALL TO FIX AND RELOCATE THE LP LINE. *AK *CB *JB
Incident date: Jun 28, 2003
TREAD SEPARATION ON FIRESTONE STEELTEX RADIAL R4S AND BLOWOUT WHILE TRAVELING SOUTH ON I-25 IN WYOMING ON A FORD E-450 CHASSIS MOTORHOME.*AK
JAYCO
DESIGNER MH
(2000) - TIRES:TREAD/BELT
Jun 27, 2003
Incident date: May 26, 2003
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE TIRES )FIRESTONE STEELTEX #R4522575R16MS). THE CONSUMER ALSO STATED THE TIRE BLEW OUT WHILE DRIVING. *NLM TIRE #1 BLEW OUT AFTER TREAD SEPARATION. #2 TREAD SEPARATED WHILE TIRE WAS STILL INFLATED WHICH CAUSED DAMAGE TO THE MOTOR HOME.*TS *JB
VEHICLE WAS UNSTABLE AND WANDERED WHILE IN MOTION. PROBLEMS WITH REAR SHOCKS. *MR REPAIRS WERE MADE BUT NOT REGARDING THE CONSUMERS CONCERN. THE DEALER/MANUFACTURER STATED THE STEERING CHARACTERISTIC WAS COMMON FOR THIS LONG BODY APPLICATION. (RV/JAYCO 3230K S/N X26NK0088) *SCC *JB
PROBLEMS WITH BUNK BED IN 2003 JAYCO KIWI 23D HYBRID/RV CAMPER. *MR DURING HIGH SPEEDS OF 30 MPH PLUS, THE BED RAISES JUST ENOUGH THAT THE POLES COME OUT OF THE NOTCH UNDER THE BED. ALSO THE BUNK BED THAT IS 6 FEET OFF THE FLOOR HAS NO RAIL. THE CONSUMER COMPLAINED TO THE MANUFACTURER BUT THEY DIDN'T RESPOND. (JAYCO KIWI 23D HYBRID 2003 CAMPER) *SCC *JB
Incident date: Jun 16, 2003
WHILE TRAVELING ON THE HIGHWAY, THE RECREATIONAL VEHICLE RAN OVER AN OBJECT AND DAMAGE A TIRE. ON THE SECOND OCCURRENCE, WHEN THE CONSUMER MADE A TURN, THE BEAD BECAME LOOSE FROM THE RIM *AK (JAYCO DESIGNER LEGACY 2003)*TS *JB
Incident date: Apr 26, 2003
THE RIGHT REAR AND LEFT REAR TIRE EXPERIENCED TREAD SEPARATION WHILE TRAVELING AT 50 MPH. GOOD YEAR WRANGLER XT SIZE LT25575/R16E. *JB PRIOR TO THE INCIDENT, BOTH TIRES WERE MOUNTED ON THE REAR OF THE DUAL AXLE. (ONE ON LEFT AND ONE ALSO ON THE RIGHT) (MOTORHOME) *SCC *JB
THE PIN BOX SEPARATED FROM THE FIFTH WHEEL TRAILER FRAME (RECALL 9901045). *AK *NLM
THE CONSUMER HAD LEFT THEIR FIFTH WHEEL AT THE CAMPSITE, WITH ONLY THE WATER HEATER, REFRIGERATOR, AND THE HEATING SYSTEM ON. WHEN THEY RETURNED, THEY FOUND THE REFRIGERATOR AND CENTRAL HEAT/AIR WERE NOT WORKING. AFTER CHECKING ALL CIRCUITS AND FINDING THEM TO BE RECEIVING POWER, THE DEALER REPRESENTATIVE TOLD THE CONSUMER TO PULL OUT THE FUSE PANEL COVER. THE CONSUMER DISCOVERED THE PLASTIC YE... Read more
THE CONSUMER HAD LEFT THEIR FIFTH WHEEL AT THE CAMPSITE, WITH ONLY THE WATER HEATER, REFRIGERATOR, AND THE HEATING SYSTEM ON. WHEN THEY RETURNED, THEY FOUND THE REFRIGERATOR AND CENTRAL HEAT/AIR WERE NOT WORKING. AFTER CHECKING ALL CIRCUITS AND FINDING THEM TO BE RECEIVING POWER, THE DEALER REPRESENTATIVE TOLD THE CONSUMER TO PULL OUT THE FUSE PANEL COVER. THE CONSUMER DISCOVERED THE PLASTIC YE... Read more
Incident date: Mar 17, 2003
THE REFRIGERATOR WAS INOPERATIVE, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE RECALL WAS FOR SIMILAR MAKES/MODELS. *JB
Incident date: Dec 12, 2002
1999 JAYCO LIGHT HAWK THE FLOOR ON OUR 3 YEAR OLD CAMPER IS MILDEWED IT BECAUSE IT WAS BUILT WRONG.JAYCO DID NOT WRAP THE WATERPROOFING MATERIAL HIGH ENOUGH INTO THE WALLS.WHICH LEAVES US WITH A CAMPER WITH A MILDEWED AND ROTTING FLOOR.WE HAVE TAKEN CARE OF THIS CAMPER.WE STILL OWE ON THIS UNIT .WE WANT THEM TO BUYT IT BACK NOT JUST FIX IT AND LEAVE US OUT TO DRY.THEY WILL NOT WARRANTY THE WORK. T... Read more
Incident date: Jun 1, 2002
ALL THE TIRES EXPERIENCED BLOWOUTS WITHIN 3 MONTHS. THE TIRES WERE TAKEN BACK TO THE DISTRIBUTOR WHO INFORMED THE CONSUMER THAT THEY WOULD NOT BE ABLE TO REPLACE THE TIRES. MANUFACTURER IS NOT ABLE TO DETERMINE THE CAUSE OF THE DEFECT (GOODYEAR TIRES - 225/75R15 - 2000 JAYCO DESIGNER TRAILER, DOT UNKNOWN). *TS *TT *NLM
Crash
Incident date: Oct 5, 2002
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE REAR DRIVER SIDE TIRE BLEW OUT CAUSING THE CONSUMER TO PULL OVER. SIZE#LT2257516 DEALER NOTIFIED. MRTHIS VEHICLE HAS EXPERIENCED SIX REAR TIRE BLOWOUTS. *JG
Incident date: Aug 8, 2002
CONSUMER STATES AFTER SOME MOUNTAIN DRIVING THE FRAME TO THE TRAILER THAT THE HITCH IS ATTACHED TO CRACKED AND COLLASPED. *MR
Incident date: Jun 5, 2002
CONSUMER STATES THAT THE CROSS WEIGHT OF THE VEHICLE IS TOO HEAVY,CAUSING TIRES TO BLOW OUT EXCESSIVELY.HAD VEHICLE WEIGHTED WITH A CERTIFIED SCALE. CONTACTED DEALER. NLM THE CONSUMER EXPERIENCED TIRE FAILURE THREE TIMES. TWICE THE FAILURE OCCURED AT LEFT REAR OF THE VEHICLE. THE RIGHT REAR TIRE FAILED ONCE. *YH