Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 573 complaints for JAYCO
Incident date: Jul 1, 2013
TL* THE CONTACT OWNS A 2008 JAYCO DESIGNER. THE CONTACT STATED THAT THE IOTA TRANSFER SWITCH BURNED. THE CONTACT WAS ABLE TO DISCONNECT THE SWITCH BEFORE IT BURNED DOWN, BUT THE CONTACT DID LOOSE ALL POWER IN THE TRAILER. THE CONTACT SPOKE TO THE MANUFACTURER REGARDING NHTSA RECALL CAMPAIGN ID NUMBER:12V347000(ELECTRICAL SYSTEM), BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE AND THE ... Read more
Fire
Incident date: Apr 27, 2013
REAR INSIDE DUAL TIRE (DRIVER SIDE) SUFFERED TREAD SEPARATION. APPROXIMATELY 500 MILES LATER THE PASSENGER INSIDE DUAL ALSO HAD COMPLETE TREAD SEPARATION. 1ST FAILURE DAMAGED RV WATER LINE, MUD FLAPS. 2ND FAILURE CAUSED LOSS OF WHEEL COVER. ALL REAR TIRES AND FRONT (ALL SAME BRAND) HAVE BEEN REPLACED. TWO FAILURES IS NOT A COINCIDENCE. THERE IS AN EXISTING RECALL BY BF GOODRICH FOR CERTAIN SIZ... Read more
JAYCO
GREYHAWK CLASS C
(2009) - STRUCTURE:BODY
Jan 9, 2013
Incident date: Jan 5, 2013
TL* THE CONTACT OWNS A 2009 JAYCO GREY HAWK MOTOR HOME. THE CONTACT STATED THAT THE REAR BUMPER FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INSPECTED THE BUMPER AND NOTICED THAT THE BRACKET WELDING THAT HELD THE BUMPER BROKE WAS LOOSE. THE MECHANIC REPAIRED THE BUMPER AND ADVISED THE CONTACT THAT THE BUMPER WAS NOT STRONG ENOUGH TO HOLD THE WEIGHT OF THE SPARE TIRE. THE DE... Read more
JAYCO
JAY FEATHER
(2007) - STRUCTURE:BODY
Oct 2, 2012
Incident date: Jul 15, 2012
WHILE TOWING THE CAMPER, WE EXPERIENCED MULTIPLE CATASTROPHIC TIRE BLOWOUTS (INCLUDING 2 ON THE SAME DAY, TIRES WERE ALL NEW) DUE TO THE AXLES BEING OUT OF ALIGNMENT. TIRE BLOWOUTS CAUSED DAMAGE TO OUR CAMPER AND HIT VEHICLES TRAVELING BEHIND US ON THE ROAD. UPON ARRIVING AT OUR DESTINATION, WE HAD THE CAMPER INSPECTED AND FOUND THAT THE FRAME HAD FAILED. THE FRAME UNDER THE CAMPER WAS BENT AND... Read more
JAYCO
JAY FEATHER
(2007) - WHEELS
Oct 2, 2012
Incident date: Jul 15, 2012
WHILE TOWING THE CAMPER, WE EXPERIENCED MULTIPLE CATASTROPHIC TIRE BLOWOUTS (INCLUDING 2 ON THE SAME DAY, TIRES WERE ALL NEW) DUE TO THE AXLES BEING OUT OF ALIGNMENT. TIRE BLOWOUTS CAUSED DAMAGE TO OUR CAMPER AND HIT VEHICLES TRAVELING BEHIND US ON THE ROAD. UPON ARRIVING AT OUR DESTINATION, WE HAD THE CAMPER INSPECTED AND FOUND THAT THE FRAME HAD FAILED. THE FRAME UNDER THE CAMPER WAS BENT AND... Read more
JAYCO
JAY FEATHER
(2007) - UNKNOWN OR OTHER
Oct 2, 2012
Incident date: Jul 15, 2012
WHILE TOWING THE CAMPER, WE EXPERIENCED MULTIPLE CATASTROPHIC TIRE BLOWOUTS (INCLUDING 2 ON THE SAME DAY, TIRES WERE ALL NEW) DUE TO THE AXLES BEING OUT OF ALIGNMENT. TIRE BLOWOUTS CAUSED DAMAGE TO OUR CAMPER AND HIT VEHICLES TRAVELING BEHIND US ON THE ROAD. UPON ARRIVING AT OUR DESTINATION, WE HAD THE CAMPER INSPECTED AND FOUND THAT THE FRAME HAD FAILED. THE FRAME UNDER THE CAMPER WAS BENT AND... Read more
Incident date: May 25, 2012
WHILE CAMPING IN A CAMPSITE AND CONNECTED TO SHORE POWER THE IOTA 50 AMP AUTOMATIC TRANSFER SWITCH (ATS) SHORTED AND CAUGHT FIRE. THERE WAS SMOKE IN THE CABIN AND FLAMES COMING FROM THE ATS WHICH EXTINGUISHED THEMSELVES BEFORE THE FIRE EXTINGUISHER COULD BE RETRIEVED FROM THE FRONT OF THE CABIN. *JS THE RESULTING DAMAGE BESIDES THE ATS ALSO INCLUDED MAINLINE WIRING TO THE SHORE POWER CONN... Read more
Fire
JAYCO
EAGLE SUPER LITE
(2011) - SERVICE BRAKES
May 12, 2012
Incident date: Apr 29, 2012
THIS UNIT IS EQUIPPED WITH DEXTER AXLES AND IS A NEW UNIT. IT WAS DETERMINED THIS WEEK AFTER 2 ATTEMPTS OF REPORTING INCIDENTS TO LOCAL RV DEALERSHIP THAT ALL FOUR GREASE SEALS FAILED CAUSING LOSS OF BRAKES. FIRST INCIDENT OCCURRED ON NYS THRUWAY TRAVELING @ 60 MPH DURING SUMMER OF 2011. A SUDDEN STOP WAS NEEDED AND THERE WAS NO BRAKING FROM THE TRAILER. TOW VEHICLE IS A 08 CHEVY 2500HD. I WA... Read more
Incident date: Apr 2, 2012
BUBBLE BLISTER ABOUT 3 INCHES LONG ON SIDEWALL OF TIRE. JUST NOTICED ON PRE INSPECTION. TIRE WILL HAVE TO BE REPLACED AS I CANNOT AFFORD TO HAVE A BLOW OUT ON MY TRAILER. *TR
JAYCO
GREYHAWK CLASS C
(2010) - ELECTRICAL SYSTEM
Feb 28, 2012
Incident date: Dec 14, 2011
TL* THE CONTACT OWNS A 2010 JAYCO GRAYHAWK CLASS C RV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V494000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE REPAIR BECAUSE THE NEAREST AUTHORIZED DEALER TO THE CONTACT WAS OVER ONE HOUR AWAY. THE MANUFACTURER OFFERED TO PAY A LOCAL REPAIR SHOP TO REPAIR THE VEHICLE, BUT THEY COULD NOT AGREE ON A PRICE TO REME... Read more
Incident date: Feb 1, 2012
TL* THE CONTACT OWNS A 2005 JAYCO FIFTH WHEEL TRAILER. THE CONTACT NOTICED A CRACK IN THE FRAME. THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER. NO REPAIRS WERE PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
JAYCO
JAY FLIGHT
(2008) - UNKNOWN OR OTHER
Jan 3, 2012
Incident date: Nov 22, 2011
CPSC# I11B0496A. 2008 JAY FLIGHT. CONSUMER IS HAVING PROBLEMS WITH MOLD. *LN
JAYCO
JAY FEATHER EX-PORT
(2009) - TIRES
Oct 27, 2011
Incident date: Oct 26, 2011
OCTOBER 26, 2011 APPROXIMATELY 4PM SPARE TIRE ON A 2009 YEAR JAYCO JAYFLIGHT G2 EXPLODED, DESTROYING TIRE COVER. HAD CHECKED PRESSURE BEFOE A TRIP OCTOBER 8, 2011 PRESSURE WAS 60 POUNDS, TIRE WAS A GOODYEAR MARTHON ST 225/75R15 DOT CODE OHHH MLHR MADE IN CHINA. I CALL DEALER WHERE I BOUGHT NEW CAMPER AND THEY NEVER HEARD ANYTHING LIKE THIS AND I CALLED JAYCE WAITING FOR A RETURN CALL.(NOTE ON VE... Read more
Incident date: Oct 4, 2011
TL* THE CONTACT OWNS A 2010 JAYCO DESIGNER TRAILER EQUIPPED WITH GOODYEAR MARATHON ST TIRES, SIZE: ST 235/80R16 LOAD RANGE E, DOT NUMBER: 0HUN1LHR. THE CONTACT STATED THAT THE TREAD ON THE REAR DRIVER SIDE TIRE SEPARATED, CAUSING THE TIRE TO BECOME FLAT. THE TIRE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT WERE IN THE PROCESS OF DISCUSSING POSSIBLE ASSISTANCE WITH THE DEFEC... Read more
JAYCO
GREYHAWK CLASS C
(2011) - ELECTRICAL SYSTEM
Sep 14, 2011
Incident date: Sep 4, 2011
ON SEPTEMBER 4 NIGHT A SERIOUS ELECTRICAL FIRE BROKE OUT INSIDE OUR NEW 2011 JAYCO 31SS. IT BURNED THROUGH THE AUTOMATIC TRANSFER SWITCH CONNECTORS, WIRING AND PLASTIC BOX. THE AUTOMATIC TRANSFER SWITCH AND TWO OTHER ELECTRONIC BOXES ARE UNDER THE BED AND THE FIRE COULD HAVE CAUSED SUBSTANTIAL BODILY DAMAGE AND/OR DEATHS. *KB ...UPDATED 08-03-12 *BF UPDATED 08/09/2012 *JS
Fire
Incident date: Aug 13, 2011
PULLING PALOMINO 25 FOOT TANDEM AXLE TRAVEL TRAILER ON COLORADO STATE HIGHWAY 160 NEAR ALAMOSA AT ABOUT 2PM WITH OUTDOOR TEMPS AROUND 95 DEGREES F. TIRE PRESSURE CHECKED NIGHT BEFORE TO BE AT 50 PSI COLD. HIGHWAY NEAR THE AREA WAS NEAR FLAT BLACKTOP IN GOOD CONDITION. I WAS TRAVELING AT ABOUT 55 MILES PER HOUR. THERE WERE FEW CURVES IN THE ROAD AND LITTLE BRAKING LEADING UP TO THE FAILURE. I ... Read more
JAYCO
JAY FEATHER EX-PORT
(2008) - SUSPENSION
Jul 20, 2011
Incident date: Jul 5, 2011
TL* THE CONTACT OWNS A 2008 JAYCO FEATHER LIGHT TRAILER. THE CONTACT STATED THAT THE TRAILER WAS VERY LOW AND THERE WAS NO CLEARANCE ON ANY OF THE TIRES. THE CONTACT WAS CONCERNED SINCE THERE SHOULD BE A 4 INCH CLEARANCE. THE CONTACT SPOKE WITH THE MANUFACTURER OF THE TRAILER AND WAS TOLD TO SPEAK WITH DEXTER, WHICH IS THE COMPANY THAT MANUFACTURED THE AXLE. THE CONTACT WAS CONCERNED ABOUT THE TI... Read more
Incident date: Aug 6, 2008
TL* THE CONTACT OWNS A 2009 JAYCO GREYHAWK RV MOTOR HOME. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING SEVERAL RECURRING FAILURES. TWO TRANSFER SWITCHES, TWO INVERTERS, THREE AIR CONDITIONER LINES, THE BATTERY, TWO ENTERTAINMENT UNITS AND TWO SOLENOIDS WERE ALL REPLACED BY FIVE DIFFERENT AUTHORIZED DEALERS. THE CONTACT STATED THAT EACH REPLACEMENT PART FAILED APPROXIMATELY ONE MONTH AFTER ... Read more
Incident date: Apr 21, 2011
DURO BRAND TIRES IN THE SIZES 13" 14" AND 15" USED FOR TRAVEL TRAILERS AND DESIGNATED "ST" ARE CRACKED IN THE SIDE WALLS AND TREADS WHEN RECEIVED AS NEW BY OUR DEALERSHIP. THEY ALSO SHOW THESE FAILURES WITHIN THE FIRST 18 MONTHS OF OWNERSHIP AND DO NOT PASS THE STATE SAFETY INSPECTION. AS WARRANTED BY DURO THE CONSUMER IS OFFERED VARYING LEVELS OF PARTICIPATION BY TRAILER MANUFACTURER OR DURO. THE... Read more
JAYCO
JAY FEATHER EX-PORT
(2009) - TIRES
Apr 28, 2011
Incident date: Apr 15, 2011
DURO TIRES 5.30-12 BOUGHT JAYCO TRAILER 2009 TIRES CRACKING. JAYCO IS GOING TO REPLACE TIRES. *TR
Incident date: Mar 16, 2011
TL*THE CONTACT OWNS A 2006 JAYCO TALON RECON CAMPER. THE CONTACT STATED THE SHOCK BROKE ON THE REAR AXLE AND PUNCTURED THE REAR TIRES. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THERE WAS A TECHNICAL SERVICE BULLETIN ON THE FRONT AND REAR SHOCKS FOR THIS VEHICLE, BUT IT WAS NOT UNDER RECALL.
Incident date: Aug 5, 2008
2007 JAYCO GREYHAWK 33DS THERE IS EVIDENCE OF AN ELECTRICAL FIRE IN THE TRANSFER SWITCH FOR THE MAIN CABIN THAT DAMAGED THE TRANSFER SWITCH, LEFT RESIDUE AND CAUSED AN ELECTRICAL SERVICE FAILURE TO THE FRONT OF THE CABIN WHILE OPERATING ON THE ON-BOARD GENERATOR. THIS OCCURRED OVER A PERIOD OF TWO YEARS UNTIL A TOTAL FAILURE CEASED OPERATIONS. THE TRANSFER SWITCH WAS ULTIMATELY REPLACED BY ... Read more
Fire
Incident date: Sep 1, 2010
FAILURE RELATES TO SAFETY RECALL 51101-C, WORKHORSE CHASIS AND BOSCH BRAKES CALIPERS. OUR VEHICLE IS HAVING THE TYPE OF PROBLEMS INDICATED IN THE RECALL NOTICE, THE BRAKES ARE SEIZING UP AND THE ANTI LOCK BRAKE LIGHT IS ON. MY MAIN CONCERN IS GETTING THE VEHICLE TO A REPAIR SHOP. WORKHORSE IN A PHONE CONVERSATION TOLD ME TO DRIVE THE VEHICLE UNTIL IT WILL NOT MORE ANY MORE AND THEN CALL THEM FOR... Read more
Incident date: Aug 19, 2010
WHILE TRAVELING DOWNHILL, OVERDRIVE OFF, JAKE BRAKE ON, BRAKE APPLIED, WHEN TRANSMISSION DOWNSHIFTED, HEARD LOUD BANG AND SAW BLACK PIECES BOUNCE OFF THE ROAD AND UP PAST DRIVER'S WINDOW. STOPPED VEHICLE AND FOUND HOLES IN FAN SHROUD, COOLANT DRAINING ON ROAD, HOLE IN FIBERGLASS HOOD, AND BLACK PLASTIC OBJECT LODGE INTO WIRE BUNDLE ON RIGHT SIDE. VEHICLE TOWED TO REPAIR SHOP WHERE FAN WAS FOUND TO... Read more
JAYCO
JAY FEATHER
(2005) - STRUCTURE
Aug 31, 2010
Incident date: Aug 23, 2010
FORMALDEHYDE LEVEL EXCEEDS THE MRL OF 0.04PPM; FORMALDEHYDE LEVEL WITHIN TRAILERS INTERIOR REGISTERS 0.12. *TR
Incident date: Jul 31, 2010
TL* THE CONTACT OWNS A 2000 JAYCO EAGLE TRAILER. THE VEHICLE WAS EQUIPPED WITH GOOD RIDE TIRES, TIRE SIZE ST225/75R15. THE CONTACT STATED THERE WAS NO TIRE LINE NAME AFFIXED TO THE TIRE. WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS AN EXCESSIVE VIBRATION. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND DETECTED THE FRONT DRIVER SIDE TIRE EXHIBITED TREAD SEPARATION AND BELT BREAKAGE. THE T... Read more
Incident date: Jun 12, 2010
THE 6" CHANNEL WELDED ACROSS THE FRONT OF THE FIFTH WHEEL PIN BOX BROKE IN HALF CAUSING THE TRAILER TO DROP.THIS IS THE POINT OF ATTACHMENT OF THE FIFTH WHEEL TO THE TOW VEHICLE. THE CHANNEL SUPPORTS THE FRONT PART OF THE KING PIN BOX. ON REMOVAL OF THE SHEET METAL UNDER THE GOOSENECK PART OF THE TRAILER IT EXPOSED THE CHANNEL BROKE INTO ON THE RIGHT SIDE OF THE PIN BOX, THE METAL ON THE LEFT SIDE... Read more
Incident date: Oct 17, 2009
TL*THE CONTACT OWNS A 2008 DODGE RAM 2500 HITCHED TO A 2005 JAYCO TALON TRAILER. THE CONTACT WAS DRIVING APPROXIMATELY 3 TO 4 MPH, ATTEMPTING TO MAKE A LEFT TURN WHEN THE FRONT DRIVER SIDE TIRE EXPLODED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS CONTRIBUTED TO THE WHEEL. THE TIRE WAS REPLACED WITH A SPARE. THE JAYCO TRAILER DOES NOT DISPLAY THE MILEAGE. THE CONTACT WAS CONCERNED OF T... Read more
Incident date: Mar 9, 2007
TL* THE CONTACT OWNS A 1974 CHEVROLET 3 1/4 TON K20. THE VEHICLE HAS TRIPLE EDGE WINDSHIELD WIPER BLADES MANUFACTURED BY JAMAK FABRICATIONS. THE CONTACT STATED THERE WAS A CONTINUOUS BUILDUP OF SILICONE ON THE FRONT WINDSHIELD WIPER BLADES. THIS WOULD CAUSE THE WINDSHIELD TO BECOME EXTREMELY CLOUDY, SIMILAR TO DRIVING THROUGH A DEEP FOG. THE MANUFACTURER WAS ADVISED THAT THE BUILDUP WAS NORMAL AND... Read more
Incident date: Jul 25, 2008
THE CONSUMER WAS TOWING A JAYCO SPORTSMEN RV. THE ROOF OF CAMPER CAME OFF. *BF OHIO TRAFFIC CRASH REPORT # 10-0318-89 UPDATED 04/14/10 *BF
Incident date: Feb 11, 2010
I TRAVEL FROM GATINEAU,QUEBEC CANADA TO BRADENTON,FL WITH MY NEW JAYCO EAGLE 328RLS. 3 MILES AFTER LEAVING INTERSTATE 75 IN BRADENTON,FL THE REAR AXEL DETACH FROM THE FRAME ON DRIVER SIDE. I CONSIDER MYSELF LUCKY THAT THIS DID NOT HAPPEN A 65MI\HR. I HAVE PICTURE IF YOU ARE INTERESTED. I HOPE MY TEXT IS UNDERSTANDING I AM FRENCH. *TR
JAYCO
DESIGNER FW
(1999) - TIRES
Feb 2, 2010
Incident date: Jan 31, 2010
PURCHASED FOUR NEW CARLISLE RV TIRES ON MARCH 4 2009, SIZE 225/75 R15/E1, ONE TIRE EXPLODED IN AUGUST 2009 AND THE SECOND ONE EXPLODED ON JANUARY 31 1010 CAUSING SOME DAMAGE TO RV. THIS IS A1999 FIFTH WHEEL THAT HAD GOODYEAR AND MAXXIS TIRES AS THE TWO PREVIOUS SETS WITH LOAD RANGE D AND NO PROBLEMS AT ALL. *TR
Incident date: Dec 29, 2009
WE OWN A 2003 CLASS A GAS MOTORHOME ON A WORKHORSE CHASSIS. WE HAVE INCURRED TWO INCIDENTS OF BRAKE FAILURE WHILE TRAVELING AND HAD TO PULL OVER OR BE TOWED TO A DEALER TO FIX THE BRAKES, THE FIRST INCIDENT OCCURRED IN JANUARY, 2009, AT WHICH TIME WORKHORSE REIMBURSED OUR EXPENSES IN 2 INSTALLMENTS, THE LAST INSTALLMENT IN NOVEMBER 2009. ON DECEMBER 29, 2009, WE WERE TRAVELING TO TEXAS WHEN O... Read more
Incident date: Nov 13, 2009
MY NAME IS BILL COMPTON AND I AM A DEPUTY WITH THE KENTUCKY FIRE MARSHAL'S OFFICE. I WAS DISPATCHED TO INVESTIGATE THE CIRCUMSTANCES SURROUNDING A FIRE IN A 5TH WHEEL CAMPER. THE 5TH WHEEL CAMPER WAS JAYCO DESIGNER SERIES PRODUCED ON 4-21-95 WITH A VIN# INDICATIONS ARE THE FIRE STARTED IN THE REFRIGERATOR OF THE UNIT. THE REFRIGERATOR WAS PRODUCED BY NORCOLD, MODEL#6162 AND SERIAL#167291BRBKD5. I... Read more
Fire
JAYCO
JAY FEATHER EX-PORT
(2008) - STRUCTURE
Nov 30, 2009
Incident date: Nov 25, 2009
TL* THE CONTACT OWNS A 2008 JAYCO JAY FEATHER TRAILER. ALL FOUR TIRES RUB AGAINST THE WHEEL WELD. EVENTUALLY THE FRONT PASSENGER SIDE DOUBLE TIRE BLEW-OUT. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.
Incident date: Aug 23, 2009
TREAD SEPARATED FROM TIRE MAKE - NU-WA MODEL - SNOWBIRRD TIRE - HI-RUN THESE OPTION WERE NOT AVAILABLE CHOICES ON THE APPLICATION FORM. *TR
Incident date: Jun 28, 2009
OUR 1 YEAR OLD DAUGHTER PUSHED OPEN THE SCREEN DOOR AND FELL OUT OF THE CAMPER, WHICH WAS A FALL OF ABOUT THREE FEET. THE SCREEN DOOR WAS LATCHED SHUT. OBVIOUSLY, THE LATCH IS NOT VERY STRONG SINCE A 1 YEAR OLD CHILD COULD PUSH IT OPEN. THERE IS NO LOCK ON THE SCREEN DOOR AND NO WARNINGS ANYWHERE IN THE CAMPER OR IN THE OWNER'S MANUAL INDICATING THAT THE SCREEN DOOR IS NOT CHILD PROOF. SHE DID NO... Read more
1 injured
JAYCO
JAY FEATHER EXP
(2009) - LATCHES/LOCKS/LINKAGES
Jun 22, 2009
Incident date: Jun 20, 2009
WE HAVE A JAYCO 23B. BOUGHT ON JUNE 14TH. OUR FIRST TRIP WAS JUNE 19TH THROUGH JUNE 21ST. OUR CHILDREN WERE ASLEEP IN THE FRONT BUNK AND, OUR 2 YEAR OLD LITTLE BOY (37LBS) FELL FROM THE BED TO THE GROUND. WE THOUGHT THAT WE MAYBE DIDN'T FASTEN THE SNAPS AND VELCRO PROPERLY. I PLACE MY SON WITH MY WIFE IN THE BACK BUNCK AND I SLEPT WITH MY DAUGHTER IN THE FRONT. A COUPLE HOURS LATER MY DAUGHTER DID... Read more
2 injured
JAYCO
JAY FEATHER
(2006) - STRUCTURE:FRAME AND MEMBERS
Jun 5, 2009
Incident date: Jun 4, 2009
BLACK WATER HOLDING TANK FALLING OFF TRAILER. HOLDING HARDWARE BENT, RELEASING SUPPORT OF TANK ON UNDERBODY OF RV TRAILER. *TR
Incident date: May 9, 2008
TL*THE CONTACT OWNS A NORCOLD REFRIGERATOR, MODEL N621. THE CONTACT NOTICED THAT THE REFRIGERATOR WAS NOT COOLING PROPERLY. HE ALSO OBSERVED A YELLOW RESIDUE LEAKING FROM THE BACK OF THE REFRIGERATOR. THE NORCOLD CUSTOMER CENTER WAS NOTIFIED OF THE FAILURES. THE SERIAL NUMBER WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 02E019000 (EQUIPMENT:RECREATIONAL VEHICLE), ALTHOUGH THE FAILURES WERE IDENT... Read more
JAYCO
JAY FLIGHT
(2004) - STRUCTURE
Apr 28, 2009
Incident date: Jul 26, 2008
THIS COMPLAINT INVOLVES A 2004 JAYCO TRAVEL TRAILER. THE FRESHWATER TANK IS HELD IN PLACE UNDER THE TRAILER BY TWO METAL STRAPS AT EITHER END OF THE TANK. THESE STRAPS ARE THEN SCREWED INTO THE FLOORBOARDS BY SMALL SCREWS. IN JULY OF 2008 THIS SYSTEM FAILED AND THE TANK FELL TO THE GROUND. IT WAS REPAIRED BY A JAYCO DEALER. ON 4/ 20/09 THE SYSTEM AGAIN FAILED. LUCKILY, NEITHER TIME WERE WE ON THE... Read more
Incident date: Mar 2, 2007
THE BATTERY RAN DOWN ON THE CHASSIS AND WAS RECHARGED. THE WARNING LIGHTS IN THE INSTRUMENT CLUSTER DID NOT COME ON, HOWEVER, THE ENGINE STARTED EASILY. TURNED THE ENGINE OFF RESTARTED IT SEVERAL TIMES BUT THE WARNING LIGHTS DID NOT COME ON. ALL OTHER LIGHTS CAME ON AND THE ILLUMINATION FOR THE INSTRUMENT CLUSTER WAS LIGHTED WHEN THE MAIN LIGHT SWITCH WAS TURNED ON BUT NO WARNING LIGHTS, OIL, GA... Read more
Incident date: Sep 28, 2008
TL*THE CONTACT OWNS A 2000 JAYCO JB KIWI. THE VEHICLE HAS GOODYEAR TIRES, SIZE FT/175/80D/R13. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED FOUR BLOW OUTS. THERE WERE VARIOUS TIRES ON THE VEHICLE. THE CONTACT LOOKED IN THE OWNER'S MANUAL AND IT STATED THAT THE TIRE REQUIREMENT SHOULD BE FT/175/80/R16 WITH A MAX LOAD OF 1,100. THE GROSS WEIGHT OF THE RV WAS 3,350. THE CONTACT WAS CON... Read more
Incident date: Sep 28, 2008
TL*THE CONTACT OWNS A 2000 JAYCO JB KIWI. THE VEHICLE HAS GOODYEAR TIRES, SIZE FT/175/80D/R13. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED FOUR BLOW OUTS. THERE WERE VARIOUS TIRES ON THE VEHICLE. THE CONTACT LOOKED IN THE OWNER'S MANUAL AND IT STATED THAT THE TIRE REQUIREMENT SHOULD BE FT/175/80/R16 WITH A MAX LOAD OF 1,100. THE GROSS WEIGHT OF THE RV WAS 3,350. THE CONTACT WAS CON... Read more
Incident date: Sep 28, 2008
TL*THE CONTACT OWNS A 2004 JAYCO DESIGNER FIFTH WHEEL TRAVEL TRAILER. THE VEHICLE HAS GOODYEAR MARATHON TIRES. THE CONTACT STATED THAT THE TREAD SEPARATED AND BLEW OUT THE SIDEWALL WHILE DRIVING 65 MPH. SHE HEARD A LOUD BOOM AND NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD BLOWN; HOWEVER, THE STABILITY OF THE VEHICLE DID NOT CHANGE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 2,000.
Incident date: Aug 14, 2008
TL*THE CONTACT OWNS A 2009 JAYCO EAGLE SL. THE CONTACT PURCHASED THE VEHICLE IN AUGUST OF 2008. THE FOLLOWING MONTH HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V402000 (STRUCTURE) AND IMMEDIATELY CALLED THE DEALER. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE TO PERFORM THE PROPER REPAIRS. THE MANUFACTURER STATED THAT THE PARTS WERE BEING SHIPPED AND WOULD ARRIVE THE FOLLOW... Read more
Incident date: May 5, 2008
DEFECTIVE CARLISLE TIRES. 2000 JAYCO TRAILER CONSUMER STATES THAT FOUR NEW TIRES 225/75R15 EACH EXPLODED AT DIFFERENT TIMES DURING A LONG TRIP. *NJ THE TRAILER SUFFERED DAMAGED WHEN THE TIRES EXPLODED. THE CONSUMER STATED DURING THE TRIP, THERE WERE NO ROAD HAZARDS.*JB
Incident date: Aug 5, 2008
A GOODYEAR MARATHON ST225/75R15 MANUFACTURED 3206 WAS REMOVED FROM THE SPARE TIRE MOUNT ON OUR 2007 JAYCO EAGLE TRAVEL TRAILER, GVWR 9500 LBS,AND WAS MOUNTED ON THE LEFT REAR POSITION DURING THE SECOND WEEK OF JULY 08. WHILE TOWING, WEIGHT OF TRAILER APPROXIMATELY 7500 LBS, ON I-5 OREGON AT 3:00 PM AT 55 MPH WE WERE SIGNALED BY THE DRIVER OF ANOTHER VEHICLE TO PULL OVER. WHEN WE DID HE ADVISED ... Read more
Incident date: Jun 16, 2008
TL*THE CONTACT OWNS A 2000 JAYCO EAGLE. THE AIR BAG SENSOR HAS BEEN REPLACED TWICE, BUT CURRENTLY NEEDS TO BE REPLACED A THIRD TIME. THE FIRST TWO TIMES THE SENSOR WAS REPLACED UNDER WARRANTY, BUT THIS THIRD REPAIR WILL BE AT THE CONTACT'S EXPENSE. THE AIR BAG SENSOR MODULE WAS ALSO LUBED AND RESET TWICE. HE WAS INFORMED BY A FORD MANAGER THAT MOISTURE AND CORROSION WERE THE CAUSES OF THE FAIL... Read more
Incident date: Jun 16, 2008
TL*THE CONTACT OWNS A 2000 JAYCO EAGLE. THE AIR BAG SENSOR HAS BEEN REPLACED TWICE, BUT CURRENTLY NEEDS TO BE REPLACED A THIRD TIME. THE FIRST TWO TIMES THE SENSOR WAS REPLACED UNDER WARRANTY, BUT THIS THIRD REPAIR WILL BE AT THE CONTACT'S EXPENSE. THE AIR BAG SENSOR MODULE WAS ALSO LUBED AND RESET TWICE. HE WAS INFORMED BY A FORD MANAGER THAT MOISTURE AND CORROSION WERE THE CAUSES OF THE FAIL... Read more