Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 557 complaints for JAYCO
JAYCO
JAY FLIGHT
(2012) — LATCHES/LOCKS/LINKAGES
Jul 28, 2014
Incident date: Jan 31, 2014
TL* THE CONTACT OWNS A 2012 JAYCO J FLIGHT TRAVEL TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V585000 ( LATCHES/LOCKS/LINKAGES ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
JAYCO
TOWABLE TRAILER
(2013) — TIRES
Jul 20, 2014
Incident date: Jul 18, 2014
WHILE TRAVELING EAST ON U.S 30 IN INDIANA, SPEED 58 MPH, LEFT REAR TIRE ON RV BLEW WITH NO WARNING. TIRE PRESSURE WAS CHECKED PRIOR TO DEPARTURE THE MORNING OF THE FAILURE. TREAD COMPLETELY SEPARATED FROM TIRE AND DAMAGED SIDE PANEL AND SOME WIRING UNDER THE RV. WE CHANGED THE TIRE, USING THE SPARE AND MADE IT INTO THE CAMPGROUND. WE WENT TO A LOCAL TIRE DEALER THE NEXT MORNING. UPON INSPECT... Read more
JAYCO
JAY FEATHER ULTRA LITE
(2013) — UNKNOWN OR OTHER
Jul 11, 2014
Incident date: Mar 3, 2014
THIS 23M MODEL INCLUDES A MURPHY BED WHICH FOLDS UP INTO THE WALL. AS MY WIFE, [XXX] WAS TUCKING IN THE BOTTOM SHEET IN AT THE HEAD END OF THE BED IT FOLDED UP INTO THE WALL TRAPPING HER INSIDE. IF I HAD NOT BEEN THERE TO EXTRACT HER, SHE MIGHT HAVE DIED, TRAPPED. I HAVE SPOKEN WITH [XXX] AT JAYCO (1-800-945-4787). HE SAID THERE IS A TECH BULLETIN OUT ON THIS PROBLEM AND TO TAKE IT TO THE NE... Read more
Incident date: Nov 28, 2013
TL* THE CONTACT OWNS A 2014 JAYCO PRECEPT RV EQUIPPED WITH AN ELETROLUX/FRIGIDAIRE KG SERIES MICROWAVE, MODEL NUMBER: CFMV152CLB (N/A). THE CONTACT STATED THAT THE KEY PAD FAILED TO ENGAGE AND A BURNING ODOR EMITTED FROM THE MICROWAVE. THE CONTACT MENTIONED THAT FLAMES WERE NOT PRESENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFUSED TO REPAIR THE MICROWAVE UNDER NHTSA CAMPAIGN ID NUMB... Read more
Fire
Incident date: Nov 28, 2013
TL* THE CONTACT OWNS A 2014 JAYCO PRECEPT RV EQUIPPED WITH AN ELETROLUX/FRIGIDAIRE KG SERIES MICROWAVE, MODEL NUMBER: CFMV152CLB (N/A). THE CONTACT STATED THAT THE KEY PAD FAILED TO ENGAGE AND A BURNING ODOR EMITTED FROM THE MICROWAVE. THE CONTACT MENTIONED THAT FLAMES WERE NOT PRESENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFUSED TO REPAIR THE MICROWAVE UNDER NHTSA CAMPAIGN ID NUMB... Read more
Fire
JAYCO
GRANITE RIDGE
(2002) — EQUIPMENT ADAPTIVE/MOBILITY
Jul 7, 2014
Incident date: Jul 4, 2014
TL* THE CONTACT OWNS A 2002 JAYCO GRANITE RIDGE. THE CONTACT STATED THAT SMOKE WAS EMITTED FROM THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THERE WAS A FIRE INSIDE OF THE SAMSUNG MICROWAVE. THE FIRE WAS EXTINGUISHED BY THE CONTACT. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN ID NUMBER 03V383000 (EQ... Read more
Fire
JAYCO
WHITE HAWK
(2013) — WHEELS
Jul 3, 2014
Incident date: Jul 3, 2014
JAYCO SHIPPED EARLY MODEL YEAR WHITE HAWK TRAVEL TRAILERS WITH 2 3/8" AXLES (42" WIDE STANCE AXLE SPACING). DURING TURNING THE WIDE STANCE AXLES ARE BENDING CAUSING DAMAGE TO AXLE, BEARING ASSEMBLY, AND TIRES, BECAUSE THE AXLES CAN'T HOLD UP TO THE WEIGHT . TIRES ARE GETTING EXCESSIVE INSIDE WEAR ON THE INSIDE TREAD, AXLES ARE BENDING, AND IF NOT CAUGHT IN TIME CATCHING FIRE. SEE FORUM: HTTP://... Read more
JAYCO
WHITE HAWK
(2013) — SUSPENSION
Jul 3, 2014
Incident date: Jul 3, 2014
JAYCO SHIPPED EARLY MODEL YEAR WHITE HAWK TRAVEL TRAILERS WITH 2 3/8" AXLES (42" WIDE STANCE AXLE SPACING). DURING TURNING THE WIDE STANCE AXLES ARE BENDING CAUSING DAMAGE TO AXLE, BEARING ASSEMBLY, AND TIRES, BECAUSE THE AXLES CAN'T HOLD UP TO THE WEIGHT . TIRES ARE GETTING EXCESSIVE INSIDE WEAR ON THE INSIDE TREAD, AXLES ARE BENDING, AND IF NOT CAUGHT IN TIME CATCHING FIRE. SEE FORUM: HTTP://... Read more
JAYCO
JAY FLIGHT
(2007) — STRUCTURE
Jun 26, 2014
Incident date: Mar 26, 2014
TL* THE CONTACT OWNS A 2007 JAYCO JAY FLIGHT. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 07V118000 (STRUCTURE). THE CONTACT SUBMITTED THE REQUEST FOR THE REMEDY KIT SPECIFIED ON THE RECALL NOTIFICATION. HOWEVER, THE MANUFACTURER HAS BEEN UNRESPONSIVE. THE CONTACT MENTIONED THAT THE LOCK HAD ALREADY MALFUNCTIONED FAILING TO LOCK FROM THE INSIDE AND OUTSIDE OF THE TRAILER. THE... Read more
JAYCO
WHITE HAWK
(2012) — TIRES
Jun 23, 2014
Incident date: Jul 4, 2013
I HAD A TIRE BLOW-OUT WHILE TOWING MY TRAVEL TRAILER AT HIGHWAY SPEEDS IN JULY OF 2013 WITH LESS THAN 2,000 MILES ON THE TRAILER. I CHANGED THE TIRE AND REPAIRED THE DAMAGE TO MY TRAILER NOT KNOWING THE REASON FOR THE BLOW-OUT. I HAD MONITORED MY TIRES FOR THE NEXT YEAR OR SO, OF WHICH I PROBABLY PUT ANOTHER 2,000 MILES ON THE TRAILER) AND FOUND THAT THEY WERE WEARING VERY UNEVEN. SO MUCH SO TH... Read more
JAYCO
JAY FLIGHT
(2011) — UNKNOWN OR OTHER
Jun 14, 2014
Incident date: Jun 2, 2014
ATWOOD PROPANE RANGE HAS A MALFUNCTIONING OVEN PILOT LIGHT AND GOES OUT WHEN IN USE. I HAVE REPLACED THE PILOT LIGHT ASSY AT ATWOOD'S SUGGESTION AND IT DOES NOT MAKE A DIFFERENCE. I AM HESITANT TO USE THE RANGE FOR SAFETY CONSIDERATIONS. I NOTE THERE WAS A RECALL SHORTLY AFTER MY OVEN WAS BUILT ON 05 27 2010 AND AM THINKING THE ORIGINAL RECALL MAY NOT HAVE BEEN COMPLETE. *JS
JAYCO
JAY FLIGHT
(2011) — ELECTRICAL SYSTEM
Jun 14, 2014
Incident date: Jun 2, 2014
ATWOOD PROPANE RANGE HAS A MALFUNCTIONING OVEN PILOT LIGHT AND GOES OUT WHEN IN USE. I HAVE REPLACED THE PILOT LIGHT ASSY AT ATWOOD'S SUGGESTION AND IT DOES NOT MAKE A DIFFERENCE. I AM HESITANT TO USE THE RANGE FOR SAFETY CONSIDERATIONS. I NOTE THERE WAS A RECALL SHORTLY AFTER MY OVEN WAS BUILT ON 05 27 2010 AND AM THINKING THE ORIGINAL RECALL MAY NOT HAVE BEEN COMPLETE. *JS
Incident date: Jan 30, 2014
TL* THE CONTACT OWNS A 2007 JAYCO EAGLE RECREATIONAL TRAILER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V585000 (LATCHES/LOCKS/LINKAGES), BUT STATED THAT THE REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
JAYCO
JAY FEATHER ULTRA LITE
(2013) — LATCHES/LOCKS/LINKAGES
May 11, 2014
Incident date: Mar 3, 2014
WE RECEIVED A RECALL NOTICE FROM FASTEC INDUSTRIAL ON THE LOCKS FOR OUR CAMPING TRAILER. WE APPLIED FOR REPLACEMENT PARTS AS INSTRUCTED IN THE NOTICE. 90 DAYS LATER WE HAVEN'T RECEIVED THE REPLACEMENT OR ANY FURTHER COMMUNICATION AFTER REPEATED ATTEMPTS. *TR
JAYCO
TOWABLE TRAILER
(2008) — STRUCTURE:BODY
May 7, 2014
Incident date: Jan 1, 2014
TL* THE CONTACT OWNS A 2008 JAYCO TOWABLE TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V585000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER INFORMED THE CONTACT THAT A PART WOULD BE SENT OUT TO INITIATE THE RECALL REPAIRS. THE CONTACT STATED THE PART WOULD NOT BECOME AVAILABLE FOR 7 MO... Read more
JAYCO
TOWABLE TRAILER
(2008) — LATCHES/LOCKS/LINKAGES
May 7, 2014
Incident date: Jan 1, 2014
TL* THE CONTACT OWNS A 2008 JAYCO TOWABLE TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V585000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER INFORMED THE CONTACT THAT A PART WOULD BE SENT OUT TO INITIATE THE RECALL REPAIRS. THE CONTACT STATED THE PART WOULD NOT BECOME AVAILABLE FOR 7 MO... Read more
JAYCO
JAY SERIES
(2011) — TIRES
May 6, 2014
Incident date: May 5, 2014
TL* THE CONTACT OWNS A MICHELIN LTX M/S LT225/75R16 115/112R LRE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13T012000 (TIRES) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER WERE BOTH MADE AWARE OF THE ISSUE. THE MANUFACTURER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Apr 19, 2014
TL* THE CONTACT OWNS A 2011 JAYCO RECON FIFTH WHEEL. THE STATED WHILE PARKED, A STRONG BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE CONTACT NOTICED THAT THE TRANSFER SWITCH OVERHEATED AND MELTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS NOT AVAILABLE. .
Fire
JAYCO
JAY FEATHER
(2007) — EQUIPMENT
Apr 2, 2014
Incident date: Feb 1, 2013
FASTEC INDUSTRIAL IS NOT COMPLYING WITH RECALL #13E039. THEY ARE TOTALLY UNRESPONSIVE BY PHONE AND EMAIL. *TR
JAYCO
JAY FEATHER
(2007) — EQUIPMENT ADAPTIVE/MOBILITY
Apr 2, 2014
Incident date: Feb 1, 2013
FASTEC INDUSTRIAL IS NOT COMPLYING WITH RECALL #13E039. THEY ARE TOTALLY UNRESPONSIVE BY PHONE AND EMAIL. *TR
JAYCO
GREYHAWK CLASS C
(2011) — ELECTRICAL SYSTEM
Apr 2, 2014
Incident date: Aug 31, 2013
I AM EXPERIENCING ISSUES WITH CARBON MONOXIDE ENTERING THE INTERIOR OF THE MOTOR HOME WHEN THE GENERATOR IS USED TO PROVIDE ELECTRICAL POWER. THE VEHICLE HAS BEEN TAKEN TO THE AUTHORIZED DEALERSHIP ON THREE OR FOUR PRIOR VISITS (CAMPING WORLD IN ALBUQUERQUE, NEW MEXICO) AND THEY REPORTED THAT THERE IS NOT A PROBLEM. I LIVED IN THE VEHICLE FOR A PERIOD OF TWO MONTHS BETWEEN THE PERIOD OF FEBRUARY 4... Read more
JAYCO
JAY FEATHER
(2007) — LATCHES/LOCKS/LINKAGES
Mar 24, 2014
Incident date: Jan 27, 2014
TL* THE CONTACT OWNS A 2007 JAYCO JAY FEATHER TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V-585000 (LOCK SOLENOID) SEVERAL MONTHS PRIOR BUT WAS NOT ABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE DEALER AND MANUFACTURER COULD NOT BE CONTACTED. THE CONTACT HAD BEEN REPEATEDLY ATTEMPTING TO SECURE AN APPOINTMENT FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT ABLE TO BE R... Read more
Incident date: Aug 1, 2013
TL* THE CONTACT OWNS A 2013 EAGLE BOAT TRAILER. THE CONTACT STATED THAT THERE WERE MULTIPLE BRAKE FAILURES. THE BRAKE FLUID LEAKED FROM THE TRAILER. THE TRAILER WAS TAKEN TO A MECHANIC, WHO STATED THE COMPRESSOR WASHERS IN THE BRAKE CALIBERS WERE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS ALERTED OF THE FAILURE AND ALREADY HA... Read more
Incident date: Aug 1, 2013
TL* THE CONTACT OWNS A 2013 EAGLE BOAT TRAILER. THE CONTACT STATED THAT THERE WERE MULTIPLE BRAKE FAILURES. THE BRAKE FLUID LEAKED FROM THE TRAILER. THE TRAILER WAS TAKEN TO A MECHANIC, WHO STATED THE COMPRESSOR WASHERS IN THE BRAKE CALIBERS WERE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS ALERTED OF THE FAILURE AND ALREADY HA... Read more
JAYCO
GREYHAWK CLASS C
(2011) — TIRES
Mar 13, 2014
Incident date: Mar 13, 2014
TL* THE CONTACT OWNS A 2011 JAYCO GREYHAWK CLASS C MOTOR HOME EQUIPPED WITH A SET OF MICHELIN LTX M/S TIRES, SIZE: LT225/75 R16. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13T012000 (TIRES) IN MID JANUARY 2014. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE TIRES REPLACED BUT THE DEALER STATED THAT THE TIRES WERE UNAVAILABLE. THE TIRES WERE NOT REPLACED. THE MANUF... Read more
JAYCO
EAGLE SUPER LITE
(2012) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Feb 27, 2014
Incident date: Feb 6, 2014
DRAINING MY BLACK WATER TANK, AND CONNECTED A HOSE TO TANK FRESH WATER SCRUBBER. WATER STARTED RUNNING ONTO GROUND FROM UNDERNEATH UNIT. SHUT OFF WATER, AND FOUND A HIDDEN IN LINE CHECK VALVE MODEL 571 FROM B AND B MFG HAD MALFUNCTIONED, ALLOWING WATER TO FLOOD THE FURNACE/WATERHEATER COMPARTMENT, BEDROOM FLOOR, AND OTHER AREAS. FURNACE IS 12V, BUT WH IS DUAL GAS/110V, THUS HAD THE WH BEEN OPER... Read more
Incident date: Nov 22, 2013
TL* THE CONTACT OWNS A 2009 JAYCO EAGLE FIFTH WHEEL. THE CONTACT STATED HE HAD SMELLED A BURNING ODOR. THE AUTOMATIC TRANSFER SWITCH BOX HAD CAUGHT ON FIRE AND BURNED THROUGH THE BOX COVER. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE COVER OF THE AUTOMATIC TRANSFER SWITCH BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ... Read more
Fire
JAYCO
JAY FLIGHT
(2012) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Nov 6, 2013
Incident date: Mar 15, 2013
GROSS AND HITCH WEIGHT OF TRAVEL TRAILER/TOWING SAFETY. THE CONSUMER AND HIS WIFE HAD DIFFICULTY TOWING THE TRAILER, ESPECIALLY WHEN IT WAS WINDY OR WHEN A LARGE TRUCK WAS PASSING. THE CONSUMER TOOK THE TRAILER TO BE WEIGHED, AND IT WAS DISCOVERED THE WEIGHT ON THE TRAILER EXCEEDED THE AMOUNT THAT WAS ADVERTISED BOTH IN THE BROCHURE AND ON THE STICKER ON TRAILER. THE CONSUMER STATED THAT TRAILER... Read more
JAYCO
JAY FLIGHT
(2012) — STRUCTURE
Nov 6, 2013
Incident date: Mar 15, 2013
GROSS AND HITCH WEIGHT OF TRAVEL TRAILER/TOWING SAFETY. THE CONSUMER AND HIS WIFE HAD DIFFICULTY TOWING THE TRAILER, ESPECIALLY WHEN IT WAS WINDY OR WHEN A LARGE TRUCK WAS PASSING. THE CONSUMER TOOK THE TRAILER TO BE WEIGHED, AND IT WAS DISCOVERED THE WEIGHT ON THE TRAILER EXCEEDED THE AMOUNT THAT WAS ADVERTISED BOTH IN THE BROCHURE AND ON THE STICKER ON TRAILER. THE CONSUMER STATED THAT TRAILER... Read more
JAYCO
JAY FLIGHT
(2012) — TRAILER HITCHES
Nov 6, 2013
Incident date: Mar 15, 2013
GROSS AND HITCH WEIGHT OF TRAVEL TRAILER/TOWING SAFETY. THE CONSUMER AND HIS WIFE HAD DIFFICULTY TOWING THE TRAILER, ESPECIALLY WHEN IT WAS WINDY OR WHEN A LARGE TRUCK WAS PASSING. THE CONSUMER TOOK THE TRAILER TO BE WEIGHED, AND IT WAS DISCOVERED THE WEIGHT ON THE TRAILER EXCEEDED THE AMOUNT THAT WAS ADVERTISED BOTH IN THE BROCHURE AND ON THE STICKER ON TRAILER. THE CONSUMER STATED THAT TRAILER... Read more
JAYCO
JAY FLIGHT
(2012) — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Nov 6, 2013
Incident date: Mar 15, 2013
GROSS AND HITCH WEIGHT OF TRAVEL TRAILER/TOWING SAFETY. THE CONSUMER AND HIS WIFE HAD DIFFICULTY TOWING THE TRAILER, ESPECIALLY WHEN IT WAS WINDY OR WHEN A LARGE TRUCK WAS PASSING. THE CONSUMER TOOK THE TRAILER TO BE WEIGHED, AND IT WAS DISCOVERED THE WEIGHT ON THE TRAILER EXCEEDED THE AMOUNT THAT WAS ADVERTISED BOTH IN THE BROCHURE AND ON THE STICKER ON TRAILER. THE CONSUMER STATED THAT TRAILER... Read more
Incident date: Aug 11, 2013
NEVER NOTIFIED OF RECALL-- (ELECTRICAL FIRE) OF TRANSFER SWITCH --(IOTA---ITS-50R). *TR
Fire
JAYCO
MELBOURNE CLASS C
(2011) — ELECTRICAL SYSTEM
Jul 31, 2013
Incident date: Apr 18, 2013
2011 JAYCO MELBOURNE. CONSUMER WRITES IN REGARDS TO ELECTRICAL SYSTEM MALFUNCTION RECALL NOTICE. *SMD THE CONSUMER STATED THE MAIN CIRCUIT BREAKER TRIPPED WHEN THE CAMPER WAS CONNECTED A POWER SOURCE. THE OUTLET AT THE PARK WAS CHECKED AND NO PROBLEM WAS FOUND. THE CONSUMER USED HIS GENERATOR, AND WAS ABLE TO SWITCH THE 30 AMP TO ON THE NEXT DAY. A MONTH LATER, THE CONSUMER STOPPED TO AN RV PAR... Read more
JAYCO
OCTANE SPORT UTILITY
(2009) — SUSPENSION
Jul 8, 2013
Incident date: Jul 7, 2013
TL* THE CONTACT OWNS A 2009 JAYCO OCTANE TRAILER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, HE SMELLED A STRONG BURNING RUBBER ODOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT NOTICED DAMAGES WITHIN THE LEE SPRING AND INNER FENDER WELL. THE VEHICLE RESUMED IN OPERATION CAUTIOUSLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE... Read more
Fire
Incident date: Jul 1, 2013
TL* THE CONTACT OWNS A 2008 JAYCO DESIGNER. THE CONTACT STATED THAT THE IOTA TRANSFER SWITCH BURNED. THE CONTACT WAS ABLE TO DISCONNECT THE SWITCH BEFORE IT BURNED DOWN, BUT THE CONTACT DID LOOSE ALL POWER IN THE TRAILER. THE CONTACT SPOKE TO THE MANUFACTURER REGARDING NHTSA RECALL CAMPAIGN ID NUMBER:12V347000(ELECTRICAL SYSTEM), BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE AND THE ... Read more
Fire
Incident date: Apr 27, 2013
REAR INSIDE DUAL TIRE (DRIVER SIDE) SUFFERED TREAD SEPARATION. APPROXIMATELY 500 MILES LATER THE PASSENGER INSIDE DUAL ALSO HAD COMPLETE TREAD SEPARATION. 1ST FAILURE DAMAGED RV WATER LINE, MUD FLAPS. 2ND FAILURE CAUSED LOSS OF WHEEL COVER. ALL REAR TIRES AND FRONT (ALL SAME BRAND) HAVE BEEN REPLACED. TWO FAILURES IS NOT A COINCIDENCE. THERE IS AN EXISTING RECALL BY BF GOODRICH FOR CERTAIN SIZ... Read more
JAYCO
GREYHAWK CLASS C
(2009) — STRUCTURE:BODY
Jan 9, 2013
Incident date: Jan 5, 2013
TL* THE CONTACT OWNS A 2009 JAYCO GREY HAWK MOTOR HOME. THE CONTACT STATED THAT THE REAR BUMPER FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INSPECTED THE BUMPER AND NOTICED THAT THE BRACKET WELDING THAT HELD THE BUMPER BROKE WAS LOOSE. THE MECHANIC REPAIRED THE BUMPER AND ADVISED THE CONTACT THAT THE BUMPER WAS NOT STRONG ENOUGH TO HOLD THE WEIGHT OF THE SPARE TIRE. THE DE... Read more
JAYCO
JAY FEATHER
(2007) — STRUCTURE:BODY
Oct 2, 2012
Incident date: Jul 15, 2012
WHILE TOWING THE CAMPER, WE EXPERIENCED MULTIPLE CATASTROPHIC TIRE BLOWOUTS (INCLUDING 2 ON THE SAME DAY, TIRES WERE ALL NEW) DUE TO THE AXLES BEING OUT OF ALIGNMENT. TIRE BLOWOUTS CAUSED DAMAGE TO OUR CAMPER AND HIT VEHICLES TRAVELING BEHIND US ON THE ROAD. UPON ARRIVING AT OUR DESTINATION, WE HAD THE CAMPER INSPECTED AND FOUND THAT THE FRAME HAD FAILED. THE FRAME UNDER THE CAMPER WAS BENT AND... Read more
JAYCO
JAY FEATHER
(2007) — WHEELS
Oct 2, 2012
Incident date: Jul 15, 2012
WHILE TOWING THE CAMPER, WE EXPERIENCED MULTIPLE CATASTROPHIC TIRE BLOWOUTS (INCLUDING 2 ON THE SAME DAY, TIRES WERE ALL NEW) DUE TO THE AXLES BEING OUT OF ALIGNMENT. TIRE BLOWOUTS CAUSED DAMAGE TO OUR CAMPER AND HIT VEHICLES TRAVELING BEHIND US ON THE ROAD. UPON ARRIVING AT OUR DESTINATION, WE HAD THE CAMPER INSPECTED AND FOUND THAT THE FRAME HAD FAILED. THE FRAME UNDER THE CAMPER WAS BENT AND... Read more
JAYCO
JAY FEATHER
(2007) — UNKNOWN OR OTHER
Oct 2, 2012
Incident date: Jul 15, 2012
WHILE TOWING THE CAMPER, WE EXPERIENCED MULTIPLE CATASTROPHIC TIRE BLOWOUTS (INCLUDING 2 ON THE SAME DAY, TIRES WERE ALL NEW) DUE TO THE AXLES BEING OUT OF ALIGNMENT. TIRE BLOWOUTS CAUSED DAMAGE TO OUR CAMPER AND HIT VEHICLES TRAVELING BEHIND US ON THE ROAD. UPON ARRIVING AT OUR DESTINATION, WE HAD THE CAMPER INSPECTED AND FOUND THAT THE FRAME HAD FAILED. THE FRAME UNDER THE CAMPER WAS BENT AND... Read more
Incident date: May 25, 2012
WHILE CAMPING IN A CAMPSITE AND CONNECTED TO SHORE POWER THE IOTA 50 AMP AUTOMATIC TRANSFER SWITCH (ATS) SHORTED AND CAUGHT FIRE. THERE WAS SMOKE IN THE CABIN AND FLAMES COMING FROM THE ATS WHICH EXTINGUISHED THEMSELVES BEFORE THE FIRE EXTINGUISHER COULD BE RETRIEVED FROM THE FRONT OF THE CABIN. *JS THE RESULTING DAMAGE BESIDES THE ATS ALSO INCLUDED MAINLINE WIRING TO THE SHORE POWER CONN... Read more
Fire
JAYCO
EAGLE SUPER LITE
(2011) — SERVICE BRAKES
May 12, 2012
Incident date: Apr 29, 2012
THIS UNIT IS EQUIPPED WITH DEXTER AXLES AND IS A NEW UNIT. IT WAS DETERMINED THIS WEEK AFTER 2 ATTEMPTS OF REPORTING INCIDENTS TO LOCAL RV DEALERSHIP THAT ALL FOUR GREASE SEALS FAILED CAUSING LOSS OF BRAKES. FIRST INCIDENT OCCURRED ON NYS THRUWAY TRAVELING @ 60 MPH DURING SUMMER OF 2011. A SUDDEN STOP WAS NEEDED AND THERE WAS NO BRAKING FROM THE TRAILER. TOW VEHICLE IS A 08 CHEVY 2500HD. I WA... Read more
Incident date: Apr 2, 2012
BUBBLE BLISTER ABOUT 3 INCHES LONG ON SIDEWALL OF TIRE. JUST NOTICED ON PRE INSPECTION. TIRE WILL HAVE TO BE REPLACED AS I CANNOT AFFORD TO HAVE A BLOW OUT ON MY TRAILER. *TR
JAYCO
GREYHAWK CLASS C
(2010) — ELECTRICAL SYSTEM
Feb 28, 2012
Incident date: Dec 14, 2011
TL* THE CONTACT OWNS A 2010 JAYCO GRAYHAWK CLASS C RV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V494000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE REPAIR BECAUSE THE NEAREST AUTHORIZED DEALER TO THE CONTACT WAS OVER ONE HOUR AWAY. THE MANUFACTURER OFFERED TO PAY A LOCAL REPAIR SHOP TO REPAIR THE VEHICLE, BUT THEY COULD NOT AGREE ON A PRICE TO REME... Read more
Incident date: Feb 1, 2012
TL* THE CONTACT OWNS A 2005 JAYCO FIFTH WHEEL TRAILER. THE CONTACT NOTICED A CRACK IN THE FRAME. THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER. NO REPAIRS WERE PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
JAYCO
JAY FLIGHT
(2008) — UNKNOWN OR OTHER
Jan 3, 2012
Incident date: Nov 22, 2011
CPSC# I11B0496A. 2008 JAY FLIGHT. CONSUMER IS HAVING PROBLEMS WITH MOLD. *LN
JAYCO
JAY FEATHER EX-PORT
(2009) — TIRES
Oct 27, 2011
Incident date: Oct 26, 2011
OCTOBER 26, 2011 APPROXIMATELY 4PM SPARE TIRE ON A 2009 YEAR JAYCO JAYFLIGHT G2 EXPLODED, DESTROYING TIRE COVER. HAD CHECKED PRESSURE BEFOE A TRIP OCTOBER 8, 2011 PRESSURE WAS 60 POUNDS, TIRE WAS A GOODYEAR MARTHON ST 225/75R15 DOT CODE OHHH MLHR MADE IN CHINA. I CALL DEALER WHERE I BOUGHT NEW CAMPER AND THEY NEVER HEARD ANYTHING LIKE THIS AND I CALLED JAYCE WAITING FOR A RETURN CALL.(NOTE ON VE... Read more
Incident date: Oct 4, 2011
TL* THE CONTACT OWNS A 2010 JAYCO DESIGNER TRAILER EQUIPPED WITH GOODYEAR MARATHON ST TIRES, SIZE: ST 235/80R16 LOAD RANGE E, DOT NUMBER: 0HUN1LHR. THE CONTACT STATED THAT THE TREAD ON THE REAR DRIVER SIDE TIRE SEPARATED, CAUSING THE TIRE TO BECOME FLAT. THE TIRE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT WERE IN THE PROCESS OF DISCUSSING POSSIBLE ASSISTANCE WITH THE DEFEC... Read more
JAYCO
GREYHAWK CLASS C
(2011) — ELECTRICAL SYSTEM
Sep 14, 2011
Incident date: Sep 4, 2011
ON SEPTEMBER 4 NIGHT A SERIOUS ELECTRICAL FIRE BROKE OUT INSIDE OUR NEW 2011 JAYCO 31SS. IT BURNED THROUGH THE AUTOMATIC TRANSFER SWITCH CONNECTORS, WIRING AND PLASTIC BOX. THE AUTOMATIC TRANSFER SWITCH AND TWO OTHER ELECTRONIC BOXES ARE UNDER THE BED AND THE FIRE COULD HAVE CAUSED SUBSTANTIAL BODILY DAMAGE AND/OR DEATHS. *KB ...UPDATED 08-03-12 *BF UPDATED 08/09/2012 *JS
Fire
Incident date: Aug 13, 2011
PULLING PALOMINO 25 FOOT TANDEM AXLE TRAVEL TRAILER ON COLORADO STATE HIGHWAY 160 NEAR ALAMOSA AT ABOUT 2PM WITH OUTDOOR TEMPS AROUND 95 DEGREES F. TIRE PRESSURE CHECKED NIGHT BEFORE TO BE AT 50 PSI COLD. HIGHWAY NEAR THE AREA WAS NEAR FLAT BLACKTOP IN GOOD CONDITION. I WAS TRAVELING AT ABOUT 55 MILES PER HOUR. THERE WERE FEW CURVES IN THE ROAD AND LITTLE BRAKING LEADING UP TO THE FAILURE. I ... Read more