Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 557 complaints for JAYCO
Incident date: Jan 7, 2022
I recently purchased a used Jayco Precept 31 UL motorhome that is on a Ford F53 chassis. After the purchase I found that the vehicle handled very dangerously when being passed by a large trucks, or when there were crosswinds or medium strength winds. The problem was bad enough the I narrowly avoided accidents caused by being pushed around by passing 18 wheel trucks or crosswinds, or both. After... Read more
Incident date: Nov 1, 2021
JAYCO. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO SAFETY RECALL 21V-425.
Incident date: Sep 29, 2021
Driving when I heard a loud whisling, I check the driver side window but it was closed. I open and closed to ensure it wasn't the driver's side window. I pulled over at the next rest area and found the windshield has slipped out of the gasket. I drove very slow on the access road to get home. I called SW Mobile RV Inc Levy Loza 210-508-6015). He placed silicone around the windshield to keep th... Read more
Incident date: Sep 29, 2021
Driving when I heard a loud whisling, I check the driver side window but it was closed. I open and closed to ensure it wasn't the driver's side window. I pulled over at the next rest area and found the windshield has slipped out of the gasket. I drove very slow on the access road to get home. I called SW Mobile RV Inc Levy Loza 210-508-6015). He placed silicone around the windshield to keep th... Read more
Incident date: Sep 29, 2021
Driving when I heard a loud whisling, I check the driver side window but it was closed. I open and closed to ensure it wasn't the driver's side window. I pulled over at the next rest area and found the windshield has slipped out of the gasket. I drove very slow on the access road to get home. I called SW Mobile RV Inc Levy Loza 210-508-6015). He placed silicone around the windshield to keep th... Read more
Incident date: Sep 21, 2021
JAYCO. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO OPEN SAFETY RECALLS. THE CONSUMER STATED THE GAS STOVE RECALL AND THE PROPANE REGULATOR RECALLS REPAIRS WERE MADE.
Incident date: Sep 8, 2021
The contact owns a 2013 Jayco Seismic trailer hauled by a 2018 Chevrolet Silverado. The contact stated that the hanger for the springs that hold the axle had fractured without warning. Due to the failure, the axle began to hang from underneath the vehicle. The contact suspected that the failure occurred while towing the trailer; however, he only noticed the failure after parking. The manufacturer ... Read more
Incident date: Jun 30, 2021
The contact owns a 2021 Jayco Alante. The contact stated while driving 65 MPH, he was unable to disconnect the battery disconnect switch. The contact stated no warning light was illuminated. The contact took the RV to the local dealer, where it was diagnosed with needing the battery disconnect switch to be replaced. The RV was repaired but continued to experience failure. The contact took the RV b... Read more
Incident date: Apr 14, 2020
DEF header failure/ engine derate on hwy in traffic. Not fun
Incident date: Jan 20, 2021
In January 2021, while traveling at approximately 65 miles per hour on a Chicago area tollroad, my motor home suddenly began violently bouncing up and down in the rear. I immediately began to slow and move to the shoulder, at which time I observed the outside left dual wheel separate from the vehicle and roll into the dividing median wall. I managed to get to the shoulder on the remaining wheel,... Read more
Incident date: Jul 28, 2021
Issue 1. RV plumbing system poorly designed and installed allowing Grey-water tank damage and unsafe and unsanitary sewage leak. The Grey-water tank was not engineered with close enough tolerance in the mounting structure to prevent shifting during normal driving conditions allowing the tank to uncouple from the mounting rails, breaking the plumbing fixtures and allowing sewage to spill in the pl... Read more
JAYCO
ALL TRAVEL TRAILERS
(2020) — EQUIPMENT
Jul 19, 2021
Incident date: Jul 19, 2021
The contact owns a 2020 Jayco RV Trailer. The contact received notifications for NHTSA Campaign Number: 21V179000 (Equipment), 21V184000 (Equipment), 21V204000 (Equipment) and 21V203000 (Equipment) however, the dealer informed the contact that the parts for the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re... Read more
Incident date: Jul 1, 2019
I purchased a 2017 Jayco Precept 36T on 9/16/2017 and have had issues with it, most that have been handled by Jayco, including a slideout. However, the Windshield Wipers have been a problem for the last 3 years that I have owned it. The Driver's Side Wiper, when being operated, goes too far to the side and goes off the vehicle, flopping off to the side. Camping World has tried to repair it seve... Read more
Incident date: May 19, 2021
The exhaust is melting the rear wheel liner and damaging the rear wheel
Incident date: May 14, 2021
THE CONTACT OWNS A 2021 JAYCO SENECA PRESTIGE. THE CONTACT STATED WHILE DRIVING 70 MPH, SHE SMELLED DIESEL FUMES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED RICK'S RV CHICAGO (4360 W JEFFERSON ST, JOLIET, IL 60431, (815)725-4061) AND MADE THE DEALER AWARE OF THE FAILURE. THE MOTORHOME WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT... Read more
Incident date: May 14, 2021
THE CONTACT OWNS A 2021 JAYCO SENECA PRESTIGE. THE CONTACT STATED WHILE DRIVING 70 MPH, SHE SMELLED DIESEL FUMES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED RICK'S RV CHICAGO (4360 W JEFFERSON ST, JOLIET, IL 60431, (815)725-4061) AND MADE THE DEALER AWARE OF THE FAILURE. THE MOTORHOME WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT... Read more
JAYCO
SENECA
(2021) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
May 14, 2021
Incident date: May 14, 2021
THE CONTACT OWNS A 2021 JAYCO SENECA PRESTIGE. THE CONTACT STATED WHILE DRIVING 70 MPH, SHE SMELLED DIESEL FUMES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED RICK'S RV CHICAGO (4360 W JEFFERSON ST, JOLIET, IL 60431, (815)725-4061) AND MADE THE DEALER AWARE OF THE FAILURE. THE MOTORHOME WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT... Read more
Incident date: May 8, 2021
TL* THE CONTACT OWNS A 2008 JAYCO DESIGNER. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE CONTACT STARTED TO SMELL THE BURNING OF PLASTIC. THE CONTACT OPENED THE BOTTOM STORAGE CAPSULE AND NOTICED THAT THE ELECTRICAL TRANSFER SWITCH WAS MELTED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO HAVE IT DIAGNOSED... Read more
Fire
Incident date: Aug 10, 2020
WE HAVE MULTIPLE ISSUES WITH CYLINDER MISFIRE CODES. THE SMART JUNCTION BOX, WIRING AND SPARK PLUGS HAVE BEEN REPLACED BUT WE REPEATEDLY TAKE OUR MOTORHOME TO FORD FOR REPAIRS. AT ONLY 5600 MILES WE HAVE NOT BEEN ABLE TO TRAVEL CONSISTENTLY.
Incident date: Aug 10, 2020
WE HAVE MULTIPLE ISSUES WITH CYLINDER MISFIRE CODES. THE SMART JUNCTION BOX, WIRING AND SPARK PLUGS HAVE BEEN REPLACED BUT WE REPEATEDLY TAKE OUR MOTORHOME TO FORD FOR REPAIRS. AT ONLY 5600 MILES WE HAVE NOT BEEN ABLE TO TRAVEL CONSISTENTLY.
Incident date: Dec 24, 2020
WHEN DRIVING IN HEAVY RAIN WITH THE WIPERS ON HIGH THEY WILL HIT EACH OTHER. THUS, COMING LOSE. IT ONLY DOES IT WHEN THERE IS RAIN AND WIND WHILE DRIVING EVEN AT JUST 50 MPH. DEALERSHIP SPRAYED HOSE ON IT AND COULD NOT REPLICATE THE EFFECT. WELL DRIVE IT AND YOU WILL SEE. TERRIBLE TO SPEND OVER137K FOR SOMETHING I CAN'T DRIVE IN A RAIN STORM.
Incident date: Mar 26, 2021
2018 JAYCO PRECEPT MOTORHOME. CONSUMER WRITES REGARDING A DEFECT IN DESIGN AND INSTALLATION OF THE PROPANE DISTRIBUTION SYSTEM. *LD THE CONSUMER STATED THE DESIGN AND ROUTING OF FOUR PROPANE SUPPLY HOSES TO INTERIOR APPLIANCES IS UNSAFE. THE HOSES BECOME TANGLED AND PREVENTS GAS FROM REACHING THE APPLIANCES. *JS
Incident date: Jan 19, 2021
JAYCO RV. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 19V-705. *LD THE CONSUMER STATED HE WAS HAVING A DIFFICULT TIME FINDING A DEALER THE COULD SCHEDULE AN APPOINTMENT TO COMPLETE THE RECALL REPAIR. *JS
Incident date: Jan 29, 2021
SERVICE ADVANCEMENT WARNING CAME ON THE MAIN GAUGE DISPLAY SCREEN WHILE I WAS DRIVING 62 MPH WITH CRUISE CONTROL SET. VEHICLE IS A 2021 JAYCO GREYHAWK 31F CLASS C MOTORHOME ON FORD E450 CHASSIS WITH 7.3L GAS V-8 AND 6-SPEED AUTOMATIC TRANSMISSION. CRUISE CONTROL STOPPED WORKING AND WOULD NOT COME BACK ON. HILL START ASSIST DISABLED MESSAGE CAME ON AFTER I HIT "OK" FOR THE SERVICE ADVANCEMENT WARNI... Read more
Incident date: Jan 29, 2021
SERVICE ADVANCEMENT WARNING CAME ON THE MAIN GAUGE DISPLAY SCREEN WHILE I WAS DRIVING 62 MPH WITH CRUISE CONTROL SET. VEHICLE IS A 2021 JAYCO GREYHAWK 31F CLASS C MOTORHOME ON FORD E450 CHASSIS WITH 7.3L GAS V-8 AND 6-SPEED AUTOMATIC TRANSMISSION. CRUISE CONTROL STOPPED WORKING AND WOULD NOT COME BACK ON. HILL START ASSIST DISABLED MESSAGE CAME ON AFTER I HIT "OK" FOR THE SERVICE ADVANCEMENT WARNI... Read more
Incident date: Jan 29, 2021
SERVICE ADVANCEMENT WARNING CAME ON THE MAIN GAUGE DISPLAY SCREEN WHILE I WAS DRIVING 62 MPH WITH CRUISE CONTROL SET. VEHICLE IS A 2021 JAYCO GREYHAWK 31F CLASS C MOTORHOME ON FORD E450 CHASSIS WITH 7.3L GAS V-8 AND 6-SPEED AUTOMATIC TRANSMISSION. CRUISE CONTROL STOPPED WORKING AND WOULD NOT COME BACK ON. HILL START ASSIST DISABLED MESSAGE CAME ON AFTER I HIT "OK" FOR THE SERVICE ADVANCEMENT WARNI... Read more
Incident date: Oct 24, 2019
DOGHOUSE BECOMES EXTREMELY HOT WHILE TRAVELLING. IT MELTS CANDY, GUM, MINTS SETTING IN THE CUPHOLDER OR CELLPHONE TRAY. CANNOT REST BAREFOOT ON THE DOGHOUSE..IT WAS FIRST NOTED SHORTLY AFTER DELIVERY OCT 2019. WE ADDRESSED IT WITH SERVICE DEPARTMENT WHO INFORMED US JAYCO WOULD DO NOTHING UNLESS THERE NEEDED TO BE OTHER REPAIRS REQUIRING DASH REMOVAL. HEAT CONTINUES TO BE AN ISSUE.
Incident date: Dec 29, 2020
GOT RECALL FINAL REMEDY NOTICE FROM JAYCO ON SER#8H1ME0161. HOWEVER, CAMPING WORLD HAS SAID THE PARTS TO FIX THIS HAZARD ARE ON "BACK ORDER" FOR AT LEAST 12 OR MORE WEEKS SO THEY CAN'T SCHEDULE REPAIR APPOINTMENTS. WE WILL NEED TO OPERATE THIS VEHICLE SOON AND THIS DELAY CAUSES RISK THAT WE CANNOT AVOID! THUS JAYCO'S "FINAL REMEDY" IS FALSE REMEDY, THEY HAVE NOT ACTUALLY FIXED THIS POSSIBLE HAZARD... Read more
Incident date: Dec 29, 2020
GOT RECALL FINAL REMEDY NOTICE FROM JAYCO ON SER#8H1ME0161. HOWEVER, CAMPING WORLD HAS SAID THE PARTS TO FIX THIS HAZARD ARE ON "BACK ORDER" FOR AT LEAST 12 OR MORE WEEKS SO THEY CAN'T SCHEDULE REPAIR APPOINTMENTS. WE WILL NEED TO OPERATE THIS VEHICLE SOON AND THIS DELAY CAUSES RISK THAT WE CANNOT AVOID! THUS JAYCO'S "FINAL REMEDY" IS FALSE REMEDY, THEY HAVE NOT ACTUALLY FIXED THIS POSSIBLE HAZARD... Read more
Incident date: Dec 31, 2020
DRIVERS WINDSHIELD WIPER FLOPS ALL THE WAY TO THE FAR LEFT AT HIGHWAY SPEEDS AND PAST THE EDGE OF THE WINDSHIELD, CATCHING AND MARRING THE WINDOW AND FLIPPING THE WIPER ARM MAKING IT USELESS. CANNOT USE THE WIPER.*DT*JB
Incident date: Jul 1, 2020
CAN NOT ADJUST DRIVER SEAT SO THAT SMALLER DRIVERS CAN REACH THE GAS AND BRAKE PEDALS. I AM 5'1". EVEN WITH THE SEAT AS FAR FORWARD AND LOW AS POSSIBLE I HAVE TO WEAR PLATFORM SHOES IN ORDER TO DRIVE THE RV.
Incident date: Dec 1, 2020
THIS COMPLAINT IS IN REFERENCE TO THE DRIVER'S SIDE WINDSHIELD WIPER. DURING HIGHWAY USE IN THE RAIN THE WINDSHIELD WIPER AND ARM MALFUNCTIONS AND SWINGS TOO FAR TO THE LEFT ACTUALLY LEAVING THE WINDSHIELD AND WRAPPING AROUND THE LEFT DRIVER'S SIDE WINDOW. THE WIPER THEN SLAMS AGAINST THE LEFT SIDE OF THE WINDSHIELD AS IT ACTUATES BACK TO THE RIGHT CAUSING SCRATCHES AND DAMAGE TO THE WINDSHIELD ... Read more
JAYCO
EAGLE SUPER LITE
(2010) — UNKNOWN OR OTHER
Dec 18, 2020
Incident date: Apr 1, 2010
I AM WRITING TO YOU TODAY BECAUSE MY JAYCO CAMPER WAS MANUFACTURED WITH NO ACCESS TO THE FURNACE. NO ACCESS TO THE PROPANE LINES, NO ACCESS TO THE BURNER; IT IS MY BELIEF THAT THE WAY THIS CAMPER WAS CONSTRUCTED IS NOT INLINE WITH THE PROPANE REGULATIONS.
Incident date: Aug 30, 2020
I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT EXHAUST JOIN. IT GOT SO HOT TO MELT THE PLASTIC BOX. IF THIS CONTINUED, IT COULD EASILY CATCH FIR... Read more
Incident date: Aug 30, 2020
I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT EXHAUST JOIN. IT GOT SO HOT TO MELT THE PLASTIC BOX. IF THIS CONTINUED, IT COULD EASILY CATCH FIR... Read more
Incident date: Aug 30, 2020
I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT EXHAUST JOIN. IT GOT SO HOT TO MELT THE PLASTIC BOX. IF THIS CONTINUED, IT COULD EASILY CATCH FIR... Read more
Incident date: Aug 10, 2020
DURING HEAVY RAINS THE WIPERS STOPPED WORKING. THE CONTROLS ACTIVATE BUT THE CONTROLLER / MOTOR DOESN'T MOVE THE WIPER BLADES.
Incident date: Feb 1, 2020
TL* THE CONTACT OWNS A 2007 JAYCO SENECA MOTORHOME INSTALLED ON A 2006 CHEVY 5000 SERIES CHASSIS. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THEN REMAINED ILLUMINATED. THE CONTACT HAD AN INDEPENDNENT MECHANIC ATTEMPT TO SCAN THE ISSUE WITH A HANDHELD DEVICE. THE CONTACT STATED THAT THE SCAN TOOL WAS UNABLE TO DETECT ANY FAULT CODES. THE ABS COMPUTER EVENTUALLY COM... Read more
Incident date: Jul 26, 2020
TL* THE CONTACT OWNS A 2019 JAYCO REDHAWK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE ODOR OF BURNING SMOKE WAS PRESENT. AFTER STOPPING TO INSPECT THE VEHICLE IT WAS DISCOVERED THE INCANDESCENT LIGHT BULB IN THE STORAGE UNIT HAD OVERHEATED CAUSING DAMAGE TO THE LIGHT COVER AND ITEMS INSIDE THE STORAGE UNIT. THE CONTACT INDICATED THAT THE FAILURE WAS DUE TO ITEMS MOVING INSIDE T... Read more
Fire
Incident date: Jun 2, 2020
AFTER DELIVERY OF THE NEW VEHICLE IS WAS DETERMINED THAT THE VEHICLE PULLS TO THE RIGHT AND WAS HARD TO STEER. TOE AND CASTER ALIGNMENT WERE FOUND OUT OF SPECIFICATION AND THE STEERING WHEEL ALIGNMENT WAS TWO SPLINES OFF. NEITHER FORD OR JAYCO WILL HONOR A WARRANTY CLAIM. FORD SAYS THEIR CHASSIS WARRANTY DOES NOT APPLY AFTER A MOTORHOME IS INSTALLED BY JAYCO AND JAYCO DOES NOT WARRANTY THE FORD ... Read more
Incident date: Jun 30, 2020
TL* THE CONTACT OWNS A 2019 JAYCO GREYHAWK RV. THE CONTACT STATED THE REAR EXIT WINDOW LATCH WAS LOOSE. THE CONTACT REACHED OUT WHITE HORSE RV CENTER LOCATED AT 980 N BLACK HORSE PIKE, WILLIAMSTOWN, NJ 08094, (856) 262-1717, AND NOTIFIED THE DEALER OF THE FAILURE. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,017. *LN*JB
Incident date: Jun 30, 2020
TL* THE CONTACT OWNS A 2019 JAYCO GREYHAWK RV. THE CONTACT STATED THE REAR EXIT WINDOW LATCH WAS LOOSE. THE CONTACT REACHED OUT WHITE HORSE RV CENTER LOCATED AT 980 N BLACK HORSE PIKE, WILLIAMSTOWN, NJ 08094, (856) 262-1717, AND NOTIFIED THE DEALER OF THE FAILURE. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,017. *LN*JB
Incident date: Jul 11, 2015
TL* THE CONTACT OWNS A 2014 JAYCO SEISMIC RV. THE CONTACT STATED THAT UPON INSPECTION, IT WAS DISCOVERED THAT ALL FOUR TIRES WERE WORN AND DAMAGED. THE CONTACT INDICATED THAT THE NEW TIRES AND RIMS WERE RECENTLY INSTALLED ON TO THE TRAILER. THE RV WAS TAKEN TO GRISHAM INDUSTRIES INC LOCATED AT 13629 110TH AVE. DAVENPORT IA 52804, WHO DIAGNOSED THAT THE CAUSE OF THE FAILURES WERE DUE TO A DAMAGED A... Read more
Incident date: May 26, 2020
ON 5/26/2020 MY HUSBAND & I WERE DRIVING HOME FROM GILROY, CA WITH OUR NEW 2019 JAYCO PRECEPT PRESTIGE MOTORHOME. WE WERE HEADING NB ON I-55 (50-55MPH) CROSSING FROM MISSOURI INTO ILLINOIS (COLLINSVILLE AREA) & A HEAVY HAULER CARRYING CONCRETE, WAS SPEEDING SB ON I-55 (65 MPH AT LEAST) IN A CONSTRUCTION ZONE, JACKED KNIFED HIS VEHICLE TO AVOID SLAMMING INTO STOP/SLOWED TRAFFIC. IN DOING SO, H... Read more
2 injured
Incident date: Dec 14, 2019
TL* THE CONTACT OWNS A 2019 JAYCO MELBOURNE PRESTIGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V845000 (EQUIPMENT) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DUNLAP FAMILY RV OF CHATTANOOGA DEALER, 360 INDUSTRIAL BLVD, RINGGOLD, GA 30736, AND ... Read more
Incident date: Dec 14, 2019
TL* THE CONTACT OWNS A 2019 JAYCO MELBOURNE PRESTIGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V845000 (EQUIPMENT) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DUNLAP FAMILY RV OF CHATTANOOGA DEALER, 360 INDUSTRIAL BLVD, RINGGOLD, GA 30736, AND ... Read more
Incident date: Jan 15, 2020
WHILE DRIVING TO A CASINO PARKING LOT I HEARD SOMETHING SCRAPING UNDER THE VEHICLE. I PULLED OVER AND LOOKED UNDER THE COACH WHERE I DISCOVERED THAT THE HYDRAULIC SYSTEM HAD DROPPED ON THE GROUND (SEE PHOTO). AN ACCIDENT COULD HAVE OCCURRED IF THIS HAD HAPPENED AT HIGHWAY SPEEDS.*DT*JB
Incident date: Jan 6, 2020
TL* THE CONTACT OWNS A 2019 JAYCO SENECA. THE CONTACT TOOK THE VEHICLE TO LONG ISLAND FREIGHTLINER (1365 LAKELAND AVE, BOHEMIA, NY 11716) TO BE REPAIRED BECAUSE THE BEARINGS FAILED. THE MOTOR HOME WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO HAVE A SPACER BOLTED THAT HELD THE CONTROL ARM HANGER BEARING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE MOTOR HOME WAS STILL NOT REPAIRED. THE APPRO... Read more
Incident date: Sep 15, 2018
SEPTEMBER 15 2018 WHILE EXITING THE PARKING LOT OF A WALMART IN STERLING COLORADO, I AND MY PASSENGER HEARD A LOUD CLUNK AND FELT A SUDDEN VIBRATION. I IMMEDIATELY PULLED BACK IT TO THE PARKING LOT. I EXITED THE MOTORHOME AND TOOK A LOOK AROUND. I LOOK UNDER THE COACH TO FIND THE EXHAUST SYSTEM WAS LAYING PART ON THE GROUND AND PART WAS WRAPPED AROUND THE DRIVELINE OF THE COACH. SEEING THAT IT W... Read more
Incident date: Sep 15, 2018
SEPTEMBER 15 2018 WHILE EXITING THE PARKING LOT OF A WALMART IN STERLING COLORADO, I AND MY PASSENGER HEARD A LOUD CLUNK AND FELT A SUDDEN VIBRATION. I IMMEDIATELY PULLED BACK IT TO THE PARKING LOT. I EXITED THE MOTORHOME AND TOOK A LOOK AROUND. I LOOK UNDER THE COACH TO FIND THE EXHAUST SYSTEM WAS LAYING PART ON THE GROUND AND PART WAS WRAPPED AROUND THE DRIVELINE OF THE COACH. SEEING THAT IT W... Read more