Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 573 complaints for JAYCO

JAYCO MELBOURNE PRESTIGE (2021) - ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS May 9, 2022
Incident date: May 9, 2022
We have a brand new 2021 Jayco Melbourne that we've had for almost a year. We just took a trip and opened our bins underneath to find that in transit something shifted and TURNED THE LIGHT ON IN THE BIN and it burned the plastic cover of the light AND it burned a plastic tarp! Had it been touching something else, our entire unit could have gone up in flames! It seems that the bin that is direct... Read more
Fire
JAYCO MELBOURNE PRESTIGE (2021) - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER May 9, 2022
Incident date: May 9, 2022
We have a brand new 2021 Jayco Melbourne that we've had for almost a year. We just took a trip and opened our bins underneath to find that in transit something shifted and TURNED THE LIGHT ON IN THE BIN and it burned the plastic cover of the light AND it burned a plastic tarp! Had it been touching something else, our entire unit could have gone up in flames! It seems that the bin that is direct... Read more
Fire
JAYCO MELBOURNE PRESTIGE (2021) - EQUIPMENT May 9, 2022
Incident date: May 9, 2022
We have a brand new 2021 Jayco Melbourne that we've had for almost a year. We just took a trip and opened our bins underneath to find that in transit something shifted and TURNED THE LIGHT ON IN THE BIN and it burned the plastic cover of the light AND it burned a plastic tarp! Had it been touching something else, our entire unit could have gone up in flames! It seems that the bin that is direct... Read more
Fire
JAYCO PRECEPT (2021) - ENGINE May 3, 2022
Incident date: Dec 20, 2021
Jayco did not put a heatshield on the exhaust pipes, so the plastic components have melted. The pass through storage has melted and caused an 8 inch hole. Thankfully we did not have combustable materials in the compartment. This is a fire hazard!
JAYCO REDHAWK (2021) - ENGINE Apr 10, 2022
Incident date: Apr 6, 2022
We received the two recall notice letters from Ford Motor Company, 20V795 & 22V089, for our 2021 Jayco Redhawk class C RV. Upon receiving the first recall notice, 20V795, an appointment was made with our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO, on Oct 1, 2021 to have it inspected and recall taken care of. Upon arrival that morning, was told they did not have the parts, wo... Read more
JAYCO REDHAWK (2021) - STEERING Apr 10, 2022
Incident date: Apr 6, 2022
We received the two recall notice letters from Ford Motor Company, 20V795 & 22V089, for our 2021 Jayco Redhawk class C RV. Upon receiving the first recall notice, 20V795, an appointment was made with our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO, on Oct 1, 2021 to have it inspected and recall taken care of. Upon arrival that morning, was told they did not have the parts, wo... Read more
JAYCO REDHAWK SE (2022) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Feb 21, 2022
Incident date: Aug 12, 2021
On or about 8/12/2021 on the way home from Coos Bay, OR, I was making a right turn on a clover leaf to enter a freeway. There was a loud grinding noise, vibrations I could feel through the steering wheel, and the RV started fighting my steering inputs. I was unable to control either the speed or direction of the vehicle. It appeared the vehicle was going to leave the roadway. I did not notice an... Read more
JAYCO REDHAWK SE (2022) - VEHICLE SPEED CONTROL Feb 21, 2022
Incident date: Aug 12, 2021
On or about 8/12/2021 on the way home from Coos Bay, OR, I was making a right turn on a clover leaf to enter a freeway. There was a loud grinding noise, vibrations I could feel through the steering wheel, and the RV started fighting my steering inputs. I was unable to control either the speed or direction of the vehicle. It appeared the vehicle was going to leave the roadway. I did not notice an... Read more
JAYCO REDHAWK SE (2022) - STEERING Feb 21, 2022
Incident date: Aug 12, 2021
On or about 8/12/2021 on the way home from Coos Bay, OR, I was making a right turn on a clover leaf to enter a freeway. There was a loud grinding noise, vibrations I could feel through the steering wheel, and the RV started fighting my steering inputs. I was unable to control either the speed or direction of the vehicle. It appeared the vehicle was going to leave the roadway. I did not notice an... Read more
JAYCO REDHAWK (2021) - STEERING Feb 18, 2022
Incident date: Jan 15, 2022
I was driving slowly looking for an open gas station on a highwsy in Va. i attempted to make a left hand turn when i heard a snapping sound. I then had a complete loss of power steering and braking capacity. I started rolling across the highway mashing the brakes and finally put my Ebrake on stopping my RV. There were not any lights lit up on the dashboard before or after this incident. If i was g... Read more
JAYCO REDHAWK (2021) - SERVICE BRAKES Feb 18, 2022
Incident date: Jan 15, 2022
I was driving slowly looking for an open gas station on a highwsy in Va. i attempted to make a left hand turn when i heard a snapping sound. I then had a complete loss of power steering and braking capacity. I started rolling across the highway mashing the brakes and finally put my Ebrake on stopping my RV. There were not any lights lit up on the dashboard before or after this incident. If i was g... Read more
JAYCO SENECA (2022) - AIR BAGS Feb 14, 2022
Incident date: Feb 14, 2022
The Jayco manufacturer window sticker for our newly purchased RV states it has driver and passenger airbags as standard equipment, and we bought the vehicle expecting it to have this safety feature. The vehicle does not have this safety feature and the manufacturer (Jayco) stated they will not do anything to rectify the missing vehicle safety equipment as promised.
JAYCO EMBARK (2017) - SUSPENSION Feb 3, 2022
Incident date: Nov 5, 2021
There was a recall on the springs and this was done on my Fifth Wheel. Less that a year after springs be changed, the spring bracket that is welded to the crash tubes busted into the crash tubes. The Service Manager at the dealership said he is not sure if the spring broke causing the causing the crush tubes to break or the crush tubes broke first causing the spring to break. But he did say the cr... Read more
JAYCO EMBARK (2020) - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS Jan 20, 2022
Incident date: Dec 17, 2021
The component involved is the LP regulator 2nd stage cover that is used on a travel trailer LP system. I received a recall notice to have the LP regulator replaced as they were know to be leaking. I took the trailer to my dealer and they replaced the LP regulator but I was told that they did not have a plastic cover for the second stage of the regulator. The cover is required by ANSI 1192 secti... Read more
JAYCO PRECEPT (2017) - UNKNOWN OR OTHER Jan 7, 2022
Incident date: Jan 7, 2022
I recently purchased a used Jayco Precept 31 UL motorhome that is on a Ford F53 chassis. After the purchase I found that the vehicle handled very dangerously when being passed by a large trucks, or when there were crosswinds or medium strength winds. The problem was bad enough the I narrowly avoided accidents caused by being pushed around by passing 18 wheel trucks or crosswinds, or both. After... Read more
JAYCO PRECEPT (2017) - STEERING Jan 7, 2022
Incident date: Jan 7, 2022
I recently purchased a used Jayco Precept 31 UL motorhome that is on a Ford F53 chassis. After the purchase I found that the vehicle handled very dangerously when being passed by a large trucks, or when there were crosswinds or medium strength winds. The problem was bad enough the I narrowly avoided accidents caused by being pushed around by passing 18 wheel trucks or crosswinds, or both. After... Read more
JAYCO PRECEPT (2017) - SUSPENSION Jan 7, 2022
Incident date: Jan 7, 2022
I recently purchased a used Jayco Precept 31 UL motorhome that is on a Ford F53 chassis. After the purchase I found that the vehicle handled very dangerously when being passed by a large trucks, or when there were crosswinds or medium strength winds. The problem was bad enough the I narrowly avoided accidents caused by being pushed around by passing 18 wheel trucks or crosswinds, or both. After... Read more
JAYCO JAYCO (9999) - UNKNOWN OR OTHER Nov 1, 2021
Incident date: Nov 1, 2021
JAYCO. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO SAFETY RECALL 21V-425.
JAYCO ALANTE (2018) - UNKNOWN OR OTHER Oct 21, 2021
Incident date: Sep 29, 2021
Driving when I heard a loud whisling, I check the driver side window but it was closed. I open and closed to ensure it wasn't the driver's side window. I pulled over at the next rest area and found the windshield has slipped out of the gasket. I drove very slow on the access road to get home. I called SW Mobile RV Inc Levy Loza 210-508-6015). He placed silicone around the windshield to keep th... Read more
JAYCO ALANTE (2018) - STRUCTURE:BODY Oct 21, 2021
Incident date: Sep 29, 2021
Driving when I heard a loud whisling, I check the driver side window but it was closed. I open and closed to ensure it wasn't the driver's side window. I pulled over at the next rest area and found the windshield has slipped out of the gasket. I drove very slow on the access road to get home. I called SW Mobile RV Inc Levy Loza 210-508-6015). He placed silicone around the windshield to keep th... Read more
JAYCO ALANTE (2018) - VISIBILITY/WIPER Oct 21, 2021
Incident date: Sep 29, 2021
Driving when I heard a loud whisling, I check the driver side window but it was closed. I open and closed to ensure it wasn't the driver's side window. I pulled over at the next rest area and found the windshield has slipped out of the gasket. I drove very slow on the access road to get home. I called SW Mobile RV Inc Levy Loza 210-508-6015). He placed silicone around the windshield to keep th... Read more
JAYCO JAYCO (9999) - EQUIPMENT Sep 21, 2021
Incident date: Sep 21, 2021
JAYCO. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO OPEN SAFETY RECALLS. THE CONSUMER STATED THE GAS STOVE RECALL AND THE PROPANE REGULATOR RECALLS REPAIRS WERE MADE.
JAYCO SEISMIC (2013) - SUSPENSION Sep 8, 2021
Incident date: Sep 8, 2021
The contact owns a 2013 Jayco Seismic trailer hauled by a 2018 Chevrolet Silverado. The contact stated that the hanger for the springs that hold the axle had fractured without warning. Due to the failure, the axle began to hang from underneath the vehicle. The contact suspected that the failure occurred while towing the trailer; however, he only noticed the failure after parking. The manufacturer ... Read more
JAYCO ALANTE (2021) - ELECTRICAL SYSTEM Sep 7, 2021
Incident date: Jun 30, 2021
The contact owns a 2021 Jayco Alante. The contact stated while driving 65 MPH, he was unable to disconnect the battery disconnect switch. The contact stated no warning light was illuminated. The contact took the RV to the local dealer, where it was diagnosed with needing the battery disconnect switch to be replaced. The RV was repaired but continued to experience failure. The contact took the RV b... Read more
JAYCO SENECA (2019) - UNKNOWN OR OTHER Sep 6, 2021
Incident date: Apr 14, 2020
DEF header failure/ engine derate on hwy in traffic. Not fun
JAYCO GREYHAWK (2016) - WHEELS Sep 1, 2021
Incident date: Jan 20, 2021
In January 2021, while traveling at approximately 65 miles per hour on a Chicago area tollroad, my motor home suddenly began violently bouncing up and down in the rear. I immediately began to slow and move to the shoulder, at which time I observed the outside left dual wheel separate from the vehicle and roll into the dividing median wall. I managed to get to the shoulder on the remaining wheel,... Read more
JAYCO SENECA (2017) - FUEL/PROPULSION SYSTEM Aug 26, 2021
Incident date: Jul 28, 2021
Issue 1. RV plumbing system poorly designed and installed allowing Grey-water tank damage and unsafe and unsanitary sewage leak. The Grey-water tank was not engineered with close enough tolerance in the mounting structure to prevent shifting during normal driving conditions allowing the tank to uncouple from the mounting rails, breaking the plumbing fixtures and allowing sewage to spill in the pl... Read more
JAYCO ALL TRAVEL TRAILERS (2020) - EQUIPMENT Jul 19, 2021
Incident date: Jul 19, 2021
The contact owns a 2020 Jayco RV Trailer. The contact received notifications for NHTSA Campaign Number: 21V179000 (Equipment), 21V184000 (Equipment), 21V204000 (Equipment) and 21V203000 (Equipment) however, the dealer informed the contact that the parts for the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re... Read more
JAYCO PRECEPT (2017) - VISIBILITY/WIPER Jun 29, 2021
Incident date: Jul 1, 2019
I purchased a 2017 Jayco Precept 36T on 9/16/2017 and have had issues with it, most that have been handled by Jayco, including a slideout. However, the Windshield Wipers have been a problem for the last 3 years that I have owned it. The Driver's Side Wiper, when being operated, goes too far to the side and goes off the vehicle, flopping off to the side. Camping World has tried to repair it seve... Read more
JAYCO PRECEPT (2017) - ENGINE Jun 15, 2021
Incident date: May 19, 2021
The exhaust is melting the rear wheel liner and damaging the rear wheel
JAYCO SENECA (2021) - VISIBILITY/WIPER May 14, 2021
Incident date: May 14, 2021
THE CONTACT OWNS A 2021 JAYCO SENECA PRESTIGE. THE CONTACT STATED WHILE DRIVING 70 MPH, SHE SMELLED DIESEL FUMES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED RICK'S RV CHICAGO (4360 W JEFFERSON ST, JOLIET, IL 60431, (815)725-4061) AND MADE THE DEALER AWARE OF THE FAILURE. THE MOTORHOME WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT... Read more
JAYCO SENECA (2021) - FUEL/PROPULSION SYSTEM May 14, 2021
Incident date: May 14, 2021
THE CONTACT OWNS A 2021 JAYCO SENECA PRESTIGE. THE CONTACT STATED WHILE DRIVING 70 MPH, SHE SMELLED DIESEL FUMES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED RICK'S RV CHICAGO (4360 W JEFFERSON ST, JOLIET, IL 60431, (815)725-4061) AND MADE THE DEALER AWARE OF THE FAILURE. THE MOTORHOME WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT... Read more
JAYCO SENECA (2021) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) May 14, 2021
Incident date: May 14, 2021
THE CONTACT OWNS A 2021 JAYCO SENECA PRESTIGE. THE CONTACT STATED WHILE DRIVING 70 MPH, SHE SMELLED DIESEL FUMES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED RICK'S RV CHICAGO (4360 W JEFFERSON ST, JOLIET, IL 60431, (815)725-4061) AND MADE THE DEALER AWARE OF THE FAILURE. THE MOTORHOME WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT... Read more
JAYCO DESIGNER (2008) - ELECTRICAL SYSTEM May 10, 2021
Incident date: May 8, 2021
TL* THE CONTACT OWNS A 2008 JAYCO DESIGNER. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE CONTACT STARTED TO SMELL THE BURNING OF PLASTIC. THE CONTACT OPENED THE BOTTOM STORAGE CAPSULE AND NOTICED THAT THE ELECTRICAL TRANSFER SWITCH WAS MELTED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO HAVE IT DIAGNOSED... Read more
Fire
JAYCO PRECEPT (2020) - ENGINE May 3, 2021
Incident date: Aug 10, 2020
WE HAVE MULTIPLE ISSUES WITH CYLINDER MISFIRE CODES. THE SMART JUNCTION BOX, WIRING AND SPARK PLUGS HAVE BEEN REPLACED BUT WE REPEATEDLY TAKE OUR MOTORHOME TO FORD FOR REPAIRS. AT ONLY 5600 MILES WE HAVE NOT BEEN ABLE TO TRAVEL CONSISTENTLY.
JAYCO PRECEPT (2020) - ELECTRICAL SYSTEM May 3, 2021
Incident date: Aug 10, 2020
WE HAVE MULTIPLE ISSUES WITH CYLINDER MISFIRE CODES. THE SMART JUNCTION BOX, WIRING AND SPARK PLUGS HAVE BEEN REPLACED BUT WE REPEATEDLY TAKE OUR MOTORHOME TO FORD FOR REPAIRS. AT ONLY 5600 MILES WE HAVE NOT BEEN ABLE TO TRAVEL CONSISTENTLY.
JAYCO PRECEPT (2021) - VISIBILITY/WIPER Apr 11, 2021
Incident date: Dec 24, 2020
WHEN DRIVING IN HEAVY RAIN WITH THE WIPERS ON HIGH THEY WILL HIT EACH OTHER. THUS, COMING LOSE. IT ONLY DOES IT WHEN THERE IS RAIN AND WIND WHILE DRIVING EVEN AT JUST 50 MPH. DEALERSHIP SPRAYED HOSE ON IT AND COULD NOT REPLICATE THE EFFECT. WELL DRIVE IT AND YOU WILL SEE. TERRIBLE TO SPEND OVER137K FOR SOMETHING I CAN'T DRIVE IN A RAIN STORM.
JAYCO PRECEPT (2018) - STRUCTURE Mar 26, 2021
Incident date: Mar 26, 2021
2018 JAYCO PRECEPT MOTORHOME. CONSUMER WRITES REGARDING A DEFECT IN DESIGN AND INSTALLATION OF THE PROPANE DISTRIBUTION SYSTEM. *LD THE CONSUMER STATED THE DESIGN AND ROUTING OF FOUR PROPANE SUPPLY HOSES TO INTERIOR APPLIANCES IS UNSAFE. THE HOSES BECOME TANGLED AND PREVENTS GAS FROM REACHING THE APPLIANCES. *JS
JAYCO JAYCO (9999) - ENGINE AND ENGINE COOLING Feb 11, 2021
Incident date: Jan 19, 2021
JAYCO RV. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 19V-705. *LD THE CONSUMER STATED HE WAS HAVING A DIFFICULT TIME FINDING A DEALER THE COULD SCHEDULE AN APPOINTMENT TO COMPLETE THE RECALL REPAIR. *JS
JAYCO GREYHAWK (2021) - VEHICLE SPEED CONTROL:CRUISE CONTROL Feb 7, 2021
Incident date: Jan 29, 2021
SERVICE ADVANCEMENT WARNING CAME ON THE MAIN GAUGE DISPLAY SCREEN WHILE I WAS DRIVING 62 MPH WITH CRUISE CONTROL SET. VEHICLE IS A 2021 JAYCO GREYHAWK 31F CLASS C MOTORHOME ON FORD E450 CHASSIS WITH 7.3L GAS V-8 AND 6-SPEED AUTOMATIC TRANSMISSION. CRUISE CONTROL STOPPED WORKING AND WOULD NOT COME BACK ON. HILL START ASSIST DISABLED MESSAGE CAME ON AFTER I HIT "OK" FOR THE SERVICE ADVANCEMENT WARNI... Read more
JAYCO GREYHAWK (2021) - SUSPENSION Feb 7, 2021
Incident date: Jan 29, 2021
SERVICE ADVANCEMENT WARNING CAME ON THE MAIN GAUGE DISPLAY SCREEN WHILE I WAS DRIVING 62 MPH WITH CRUISE CONTROL SET. VEHICLE IS A 2021 JAYCO GREYHAWK 31F CLASS C MOTORHOME ON FORD E450 CHASSIS WITH 7.3L GAS V-8 AND 6-SPEED AUTOMATIC TRANSMISSION. CRUISE CONTROL STOPPED WORKING AND WOULD NOT COME BACK ON. HILL START ASSIST DISABLED MESSAGE CAME ON AFTER I HIT "OK" FOR THE SERVICE ADVANCEMENT WARNI... Read more
JAYCO GREYHAWK (2021) - VEHICLE SPEED CONTROL Feb 7, 2021
Incident date: Jan 29, 2021
SERVICE ADVANCEMENT WARNING CAME ON THE MAIN GAUGE DISPLAY SCREEN WHILE I WAS DRIVING 62 MPH WITH CRUISE CONTROL SET. VEHICLE IS A 2021 JAYCO GREYHAWK 31F CLASS C MOTORHOME ON FORD E450 CHASSIS WITH 7.3L GAS V-8 AND 6-SPEED AUTOMATIC TRANSMISSION. CRUISE CONTROL STOPPED WORKING AND WOULD NOT COME BACK ON. HILL START ASSIST DISABLED MESSAGE CAME ON AFTER I HIT "OK" FOR THE SERVICE ADVANCEMENT WARNI... Read more
JAYCO PRECEPT (2020) - UNKNOWN OR OTHER Jan 23, 2021
Incident date: Oct 24, 2019
DOGHOUSE BECOMES EXTREMELY HOT WHILE TRAVELLING. IT MELTS CANDY, GUM, MINTS SETTING IN THE CUPHOLDER OR CELLPHONE TRAY. CANNOT REST BAREFOOT ON THE DOGHOUSE..IT WAS FIRST NOTED SHORTLY AFTER DELIVERY OCT 2019. WE ADDRESSED IT WITH SERVICE DEPARTMENT WHO INFORMED US JAYCO WOULD DO NOTHING UNLESS THERE NEEDED TO BE OTHER REPAIRS REQUIRING DASH REMOVAL. HEAT CONTINUES TO BE AN ISSUE.
JAYCO GREYHAWK (2017) - UNKNOWN OR OTHER Jan 19, 2021
Incident date: Dec 29, 2020
GOT RECALL FINAL REMEDY NOTICE FROM JAYCO ON SER#8H1ME0161. HOWEVER, CAMPING WORLD HAS SAID THE PARTS TO FIX THIS HAZARD ARE ON "BACK ORDER" FOR AT LEAST 12 OR MORE WEEKS SO THEY CAN'T SCHEDULE REPAIR APPOINTMENTS. WE WILL NEED TO OPERATE THIS VEHICLE SOON AND THIS DELAY CAUSES RISK THAT WE CANNOT AVOID! THUS JAYCO'S "FINAL REMEDY" IS FALSE REMEDY, THEY HAVE NOT ACTUALLY FIXED THIS POSSIBLE HAZARD... Read more
JAYCO GREYHAWK (2017) - SUSPENSION Jan 19, 2021
Incident date: Dec 29, 2020
GOT RECALL FINAL REMEDY NOTICE FROM JAYCO ON SER#8H1ME0161. HOWEVER, CAMPING WORLD HAS SAID THE PARTS TO FIX THIS HAZARD ARE ON "BACK ORDER" FOR AT LEAST 12 OR MORE WEEKS SO THEY CAN'T SCHEDULE REPAIR APPOINTMENTS. WE WILL NEED TO OPERATE THIS VEHICLE SOON AND THIS DELAY CAUSES RISK THAT WE CANNOT AVOID! THUS JAYCO'S "FINAL REMEDY" IS FALSE REMEDY, THEY HAVE NOT ACTUALLY FIXED THIS POSSIBLE HAZARD... Read more
JAYCO PRECEPT (2017) - VISIBILITY/WIPER Jan 5, 2021
Incident date: Dec 31, 2020
DRIVERS WINDSHIELD WIPER FLOPS ALL THE WAY TO THE FAR LEFT AT HIGHWAY SPEEDS AND PAST THE EDGE OF THE WINDSHIELD, CATCHING AND MARRING THE WINDOW AND FLIPPING THE WIPER ARM MAKING IT USELESS. CANNOT USE THE WIPER.*DT*JB
JAYCO PRECEPT (2020) - SEATS Dec 31, 2020
Incident date: Jul 1, 2020
CAN NOT ADJUST DRIVER SEAT SO THAT SMALLER DRIVERS CAN REACH THE GAS AND BRAKE PEDALS. I AM 5'1". EVEN WITH THE SEAT AS FAR FORWARD AND LOW AS POSSIBLE I HAVE TO WEAR PLATFORM SHOES IN ORDER TO DRIVE THE RV.
JAYCO PRECEPT (2018) - VISIBILITY/WIPER Dec 29, 2020
Incident date: Dec 1, 2020
THIS COMPLAINT IS IN REFERENCE TO THE DRIVER'S SIDE WINDSHIELD WIPER. DURING HIGHWAY USE IN THE RAIN THE WINDSHIELD WIPER AND ARM MALFUNCTIONS AND SWINGS TOO FAR TO THE LEFT ACTUALLY LEAVING THE WINDSHIELD AND WRAPPING AROUND THE LEFT DRIVER'S SIDE WINDOW. THE WIPER THEN SLAMS AGAINST THE LEFT SIDE OF THE WINDSHIELD AS IT ACTUATES BACK TO THE RIGHT CAUSING SCRATCHES AND DAMAGE TO THE WINDSHIELD ... Read more
JAYCO EAGLE SUPER LITE (2010) - UNKNOWN OR OTHER Dec 18, 2020
Incident date: Apr 1, 2010
I AM WRITING TO YOU TODAY BECAUSE MY JAYCO CAMPER WAS MANUFACTURED WITH NO ACCESS TO THE FURNACE. NO ACCESS TO THE PROPANE LINES, NO ACCESS TO THE BURNER; IT IS MY BELIEF THAT THE WAY THIS CAMPER WAS CONSTRUCTED IS NOT INLINE WITH THE PROPANE REGULATIONS.
JAYCO PRECEPT (2020) - ELECTRICAL SYSTEM Aug 30, 2020
Incident date: Aug 30, 2020
I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT EXHAUST JOIN. IT GOT SO HOT TO MELT THE PLASTIC BOX. IF THIS CONTINUED, IT COULD EASILY CATCH FIR... Read more
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