Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Apr 25, 2003
WHILE DRIVING, THE CONSUMERS SUNROOF AUTOMATICALLY OPENED AND A BURNING SMELL PERMEATED THE COCKPIT. THE CONSUMER PULLED OVER IMMEDIATELY CUT THE ENGINE OFF AND PULLED ALL THE FUSES OUT, HOWEVER A FEW MINUTES LATER THE SMOKE TURNED INTO FIRE. IT SHOT OUT FROM UNDER THE SUNROOF BUTTON CLUSTER. THE FORENSIC SPECIALIST SAID THE CAUSE OF FIRE WAS THE SUNROOF CONTROL MODULE. THE CONSUMER INFORMED JAGUA... Read more
Fire
Incident date: May 6, 2003
WHILE SITTING IN TRAFFIC, THE VEHICLE ALL OF A SUDDEN CAUGHT ON FIRE. *JB THERE WAS NO WARNING, SMOKE STARTED TO COME FROM THE HOOD. (HEAVIEST ON THE RIGHT SIDE OF THE HOOD) THE ENGINE BLOCK WAS TOTALLY DESTROYED. THE HOT SPOT APPEARED CLOSE TO THE WINDSHIELD. WHEN THE FIRE STARTED, IT SMELLED LIKE ELECTRICAL WIRING. THE DEALER COULDN'T FIND THE PROBLEM. *SCC *JB
Fire
Incident date: Apr 1, 2003
THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. *JB ALSO FLUID LEAKED FROM THE REAR AXLE AND THE SHAFT AXLE, O-RING, AND LOCKTAB WERE REPLACED. *TS *JB
Incident date: Apr 1, 2003
THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. *JB ALSO FLUID LEAKED FROM THE REAR AXLE AND THE SHAFT AXLE, O-RING, AND LOCKTAB WERE REPLACED. *TS *JB
Incident date: Apr 29, 2003
WHILE DRIVING AT 10MPH, THE TRANSMISSION FAILED WHICH CAUSED LOSS OF ACCELERATION ALMOST CAUSING A REAR END COLLISON. *JB *TS
Incident date: Jul 1, 2001
AS WARRANTY ITEM, DEALER REPAIRED BROKEN PASSENGER SIDE MOTORIZED SEAT BELT ASSEMBLY. HOWEVER, DEALER REFUSED TO REPAIR UNDER WARRANTY THE BROKEN SEAT BELT BUCKLE THAT ATTACHED TO MOTORIZED ASSEMBLY. REQUESTED $330 FOR REPAIR/REPLACEMENT. BELIEVE THIS IS ATTEMPT BY MFG TO CIRCUMVENT SPIRIT OF NOT THE LETTER OF RESTRAINT SYSTEM REGS, AS SEAT BELT SYSTEM IS ONLY AS RELIABLE AS WEAKEST COMPONENT, I... Read more
JAGUAR
XJ6
(1995) — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
Apr 23, 2003
Incident date: Jan 16, 2002
THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP ON 2 OCCASIONS REGARDING THE RECALL FOR THE SLIGHT HESITATION THE VEHICLE EXPERIENCED, HOWEVER THE PROBLEM RECURRED. THERE WAS ALSO A CHRONIC INTERMITTENT PROBLEM WITH THE BRAKES, THE VEHICLE MADE A HISSING SOUND AND WAS SLOW TO STOP, WHICH CAUSED THE CONSUMER TO REAR END ANOTHER VEHICLE, THE CONSUMER WAS TOLD THE VACUUM BOOSTER PUMP WAS DEFECTIVE, A... Read more
Crash
JAGUAR
XJ6
(1995) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Apr 23, 2003
Incident date: Jan 16, 2002
THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP ON 2 OCCASIONS REGARDING THE RECALL FOR THE SLIGHT HESITATION THE VEHICLE EXPERIENCED, HOWEVER THE PROBLEM RECURRED. THERE WAS ALSO A CHRONIC INTERMITTENT PROBLEM WITH THE BRAKES, THE VEHICLE MADE A HISSING SOUND AND WAS SLOW TO STOP, WHICH CAUSED THE CONSUMER TO REAR END ANOTHER VEHICLE, THE CONSUMER WAS TOLD THE VACUUM BOOSTER PUMP WAS DEFECTIVE, A... Read more
Crash
Incident date: Jan 16, 2002
THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP ON 2 OCCASIONS REGARDING THE RECALL FOR THE SLIGHT HESITATION THE VEHICLE EXPERIENCED, HOWEVER THE PROBLEM RECURRED. THERE WAS ALSO A CHRONIC INTERMITTENT PROBLEM WITH THE BRAKES, THE VEHICLE MADE A HISSING SOUND AND WAS SLOW TO STOP, WHICH CAUSED THE CONSUMER TO REAR END ANOTHER VEHICLE, THE CONSUMER WAS TOLD THE VACUUM BOOSTER PUMP WAS DEFECTIVE, A... Read more
Crash
Incident date: Mar 10, 2003
WHILE DRIVING AT 45 MPH DRIVERS SEAT BROKE AWAY FROM TRACK PUTTING ME INTO THE BACK SEAT CAUSING TEMPORARY LOSS OF CONTROL AND RUNNING OFF SIDE OF ROAD RIPPING FRONT SPOILER OFF CAR. WENT INTO DEALER WHO CALLED JAGUAR ABOUT PROBLEM. MFG. DECLINE TO PAY FOR REPAIRS STATING CAR OUT OF WARRANTY. *NLM
WATER ENTERED THE TRUNK WHERE THE BATTERY AND ELECTRIC BOX WERE LOCATED, WHICH CAUSED THE ELECTRIC BOX TO SHORT OUT. *JB
Incident date: Jan 1, 2003
THE VEHICLE STALLED ON SEVERAL OCCASIONS, AND THE WINDSHIELD WIPERS DID NOT TURN OFF. THE SERVICE DEALER TOLD THE CONSUMER THEY NEEDED TO CLEAN AND ADJUST THE THROTTLE HOUSING, AND THE VEHICLE WAS DESIGNED TO STALL WHEN MAINTENANCE WAS NEEDED. MR SCC *JB
Incident date: Jan 1, 2003
THE VEHICLE STALLED ON SEVERAL OCCASIONS, AND THE WINDSHIELD WIPERS DID NOT TURN OFF. THE SERVICE DEALER TOLD THE CONSUMER THEY NEEDED TO CLEAN AND ADJUST THE THROTTLE HOUSING, AND THE VEHICLE WAS DESIGNED TO STALL WHEN MAINTENANCE WAS NEEDED. MR SCC *JB
JAGUAR
SEDAN RANGE
(1996) — ENGINE AND ENGINE COOLING:ENGINE
Apr 21, 2003
Incident date: Apr 21, 2003
WHILE DRIVING THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. *NLM
Incident date: Apr 14, 2003
MY VEHICLE WILL OCCASIONALLY STALL AT HIGHWAY SPEEDS IN EXCESS OF 60 MPH AFTER ACCELERATING. *NLM
Incident date: Mar 9, 2003
THE REAR DEFROSTER MALFUNCTIONED. THE DEALER REPAIRED A CRACKED SUBFRAME AND ALIGNED VEHICLE. *AK *JB *TS
Incident date: Mar 9, 2003
THE REAR DEFROSTER MALFUNCTIONED. THE DEALER REPAIRED A CRACKED SUBFRAME AND ALIGNED VEHICLE. *AK *JB *TS
Incident date: Mar 9, 2003
THE REAR DEFROSTER MALFUNCTIONED. THE DEALER REPAIRED A CRACKED SUBFRAME AND ALIGNED VEHICLE. *AK *JB *TS
Incident date: Nov 19, 2002
NUMEROUS PROBLEMS WITH S TYPE R - HEADLIGHTS WILL NOT BALANCE(BLINDS ONCOMING TRAFFIC), AIR CONDITIONING FAILURE UNTIL CAR IS TURNED ON AND OFF, AFTER 5 ATTEMPTS TO CORRECT PROBLEMS THEY STILL EXIST. WE FILED A LEMON LAW AND PROCEEDING WITH ARBITRATION. *JB
Incident date: Nov 19, 2002
NUMEROUS PROBLEMS WITH S TYPE R - HEADLIGHTS WILL NOT BALANCE(BLINDS ONCOMING TRAFFIC), AIR CONDITIONING FAILURE UNTIL CAR IS TURNED ON AND OFF, AFTER 5 ATTEMPTS TO CORRECT PROBLEMS THEY STILL EXIST. WE FILED A LEMON LAW AND PROCEEDING WITH ARBITRATION. *JB
Incident date: Jan 18, 2003
WHILE TRAVELING ON THE FREEWAY AT 70 MPH, THE ENGINE SHUTS OFF. HAVE TAKEN IT TO THE DEALER 6 TIMES IN THE LAST 3 MONTHS OF 2003 TO HAVE FIXED. SUPPOSEDLY THEY REPLACED THE ENGINE ON THE THIRD SERVICE TIME, BUT WITHIN 4 DAYS THE SAME PROBLEM OCCURRED WHILE DRIVING ON THE HIGHWAY. I AM AFRAID TO DRIVE THIS CAR. EACH TIME I TAKE IT TO THE DEALER FOR SERVICE THEY INSIST THE PROBLEM IS FIXED, YET THE ... Read more
Incident date: Jan 18, 2003
WHILE TRAVELING ON THE FREEWAY AT 70 MPH, THE ENGINE SHUTS OFF. HAVE TAKEN IT TO THE DEALER 6 TIMES IN THE LAST 3 MONTHS OF 2003 TO HAVE FIXED. SUPPOSEDLY THEY REPLACED THE ENGINE ON THE THIRD SERVICE TIME, BUT WITHIN 4 DAYS THE SAME PROBLEM OCCURRED WHILE DRIVING ON THE HIGHWAY. I AM AFRAID TO DRIVE THIS CAR. EACH TIME I TAKE IT TO THE DEALER FOR SERVICE THEY INSIST THE PROBLEM IS FIXED, YET THE ... Read more
Incident date: Mar 21, 2003
JAGUAR 2000 S-TYPE: CONSTANT FAILURE OF THE IGNITION COILS. *NLM
Incident date: Mar 27, 2003
THE ENGINE STALLED WITHOUT WARNING. *JB
Incident date: Sep 12, 2001
WHEN COMING TO A STOP AT A VERY LOW SPEED THE VEHICLE STALLED. *NLM
THE ENTIRE REAR BRAKE LIGHTING ASSEMBLY, WHICH IS MADE OF PLASTIC, MELTED BECAUSE THE BRAKE LIGHT BULB WAS TOO HOT. *NLM
VEHICLE'S FAIL SAFE ENGINE MODE LIGHT KEEPS COMING ON. THIS RESULTED IN THE VEHICLE LOSING POWER. THE OWNERS MANUAL INDICATED NOT TO DRIVE THE VEHICLE WHEN THIS LIGHT CAME ON. THE DEALERSHIP HAS SERVICED THE VEHICLE 5 TIMES BUT CANNOT FIX THE PROBLEM. *NLM
THE RADIATOR FAILED, WHICH CAUSED CROSS CONTAMINATION OF RADIATOR FLUID INTO THE TRANSMISSION, THE DEALER FLUSHED THE TRANSMISSION OF ANY CONTAMINANTS, HOWEVER THE RELIABILITY OF THE TRANSMISSION WAS NOT GUARANTEED, AND WEEKS LATER THE TRANSMISSION FAILED, BECAUSE OF CROSS CONTAMINATION. *AK *JB
Incident date: Mar 9, 2003
I WAS BACKING OUT OF MY GARAGE AND BACKING DOWN MY VERY STEEP DRIVEWAY. I PUT MY FOOT ON THE BRAKES AND DISCOVERED I HAD NO BRAKES AND NO STEERING. THE CAR ACCELERATED DOWN DRIVEWAY AND DOWN MY NEIGHBORS HILL. THE CAR WAS STOPPED BY A TREE. WHEN THE CAR WAS TOWED OUT, THE WHEELS WERE PERFECTLY STRAIGHT. THE DEALER COULD FIND NO PROBLEM. DRIVER APPLIED BOTH FEET TO THE BRAKES BUT BRAKES DID NOT RES... Read more
Crash
JAGUAR
VANDEN PLAS
(1999) — ENGINE AND ENGINE COOLING:ENGINE
Mar 13, 2003
Incident date: Feb 9, 2003
THE ENGINE STALLED WITHOUT WARNING, WHICH MADE THE VEHICLE DIFFICULT TO CONTROL. *JB
Incident date: Mar 3, 2003
STEERING VIBRATION STARTED AFTER REPLACEMENT OF CLUTCH AT 12000 MILES ( CLUTCH SEIZED). DEALER SAID WHEELS WERE BUCKLED AND SWAPPED, ON FURTHER WORK 2 MONTHS LATER ( TOOK 2 MONTHS FOR PART) DEALER STATES 4 WHEELS ARE BUCKLED ( INCLUDES SPARE THAT WAS UNUSED). ONLY OPTION IS TO PURCHASE 4 NEW WHEELS ( X TYPE 3.0 SPORT). JAGUAR HAVE BEEN SINGULARLY UNHELPFUL AND CAR HAS BEEN IN REPAIRS FOR 22 DAYS S... Read more
Incident date: Mar 8, 2003
WHEN THE BRAKES WERE APPLIED, THE VEHICLE SURGED FOWARD. *JB THE CONSUMER'S FOOT REMAINED ON THE BRAKE WHEN THE INCIDENT OCCURRED. THE CONSUMER HAD TAKEN THE VEHICLE TO THREE DIFFERENT SERVICE DEPARTMENTS WHO WEREN'T ABLE TO REMEDY THE PROBLEM. SCC
Incident date: Feb 28, 2003
THE DRIVER SIDE WINDOW DID NOT ROLL DOWN. *JB
Incident date: Dec 12, 2002
BOTH DRIVE SHAFTS , FUEL TANK AND SUNROOF WERE REPLACED, THE SUNROOF MALFUNCTIONED-3 OR MORE TIMES, THE BLINKERS AND LIGHTS FAILED, TIRES BLEW OUT, AIR BAG LIGHT REMAINED ON, THE PASSENGER FRONT SEAT BELT MALFUNCTION, TRUNK LATCH ISSUES, HEATING AND AC SYSTEM HAD GONE OUT, SURGE IN ENGINE ON ACCELERATION, RUBBING NOISE IN STEERING COLUMN, CONSTANT WHINING NOISE IN ENGINE, FUEL GAUGE NOT WORKING,... Read more
Incident date: Dec 12, 2002
BOTH DRIVE SHAFTS , FUEL TANK AND SUNROOF WERE REPLACED, THE SUNROOF MALFUNCTIONED-3 OR MORE TIMES, THE BLINKERS AND LIGHTS FAILED, TIRES BLEW OUT, AIR BAG LIGHT REMAINED ON, THE PASSENGER FRONT SEAT BELT MALFUNCTION, TRUNK LATCH ISSUES, HEATING AND AC SYSTEM HAD GONE OUT, SURGE IN ENGINE ON ACCELERATION, RUBBING NOISE IN STEERING COLUMN, CONSTANT WHINING NOISE IN ENGINE, FUEL GAUGE NOT WORKING,... Read more
Incident date: Dec 12, 2002
BOTH DRIVE SHAFTS , FUEL TANK AND SUNROOF WERE REPLACED, THE SUNROOF MALFUNCTIONED-3 OR MORE TIMES, THE BLINKERS AND LIGHTS FAILED, TIRES BLEW OUT, AIR BAG LIGHT REMAINED ON, THE PASSENGER FRONT SEAT BELT MALFUNCTION, TRUNK LATCH ISSUES, HEATING AND AC SYSTEM HAD GONE OUT, SURGE IN ENGINE ON ACCELERATION, RUBBING NOISE IN STEERING COLUMN, CONSTANT WHINING NOISE IN ENGINE, FUEL GAUGE NOT WORKING,... Read more
Incident date: Dec 12, 2002
BOTH DRIVE SHAFTS , FUEL TANK AND SUNROOF WERE REPLACED, THE SUNROOF MALFUNCTIONED-3 OR MORE TIMES, THE BLINKERS AND LIGHTS FAILED, TIRES BLEW OUT, AIR BAG LIGHT REMAINED ON, THE PASSENGER FRONT SEAT BELT MALFUNCTION, TRUNK LATCH ISSUES, HEATING AND AC SYSTEM HAD GONE OUT, SURGE IN ENGINE ON ACCELERATION, RUBBING NOISE IN STEERING COLUMN, CONSTANT WHINING NOISE IN ENGINE, FUEL GAUGE NOT WORKING,... Read more
Incident date: Dec 12, 2002
BOTH DRIVE SHAFTS , FUEL TANK AND SUNROOF WERE REPLACED, THE SUNROOF MALFUNCTIONED-3 OR MORE TIMES, THE BLINKERS AND LIGHTS FAILED, TIRES BLEW OUT, AIR BAG LIGHT REMAINED ON, THE PASSENGER FRONT SEAT BELT MALFUNCTION, TRUNK LATCH ISSUES, HEATING AND AC SYSTEM HAD GONE OUT, SURGE IN ENGINE ON ACCELERATION, RUBBING NOISE IN STEERING COLUMN, CONSTANT WHINING NOISE IN ENGINE, FUEL GAUGE NOT WORKING,... Read more
Incident date: Dec 12, 2002
BOTH DRIVE SHAFTS , FUEL TANK AND SUNROOF WERE REPLACED, THE SUNROOF MALFUNCTIONED-3 OR MORE TIMES, THE BLINKERS AND LIGHTS FAILED, TIRES BLEW OUT, AIR BAG LIGHT REMAINED ON, THE PASSENGER FRONT SEAT BELT MALFUNCTION, TRUNK LATCH ISSUES, HEATING AND AC SYSTEM HAD GONE OUT, SURGE IN ENGINE ON ACCELERATION, RUBBING NOISE IN STEERING COLUMN, CONSTANT WHINING NOISE IN ENGINE, FUEL GAUGE NOT WORKING,... Read more
Incident date: Dec 12, 2002
BOTH DRIVE SHAFTS , FUEL TANK AND SUNROOF WERE REPLACED, THE SUNROOF MALFUNCTIONED-3 OR MORE TIMES, THE BLINKERS AND LIGHTS FAILED, TIRES BLEW OUT, AIR BAG LIGHT REMAINED ON, THE PASSENGER FRONT SEAT BELT MALFUNCTION, TRUNK LATCH ISSUES, HEATING AND AC SYSTEM HAD GONE OUT, SURGE IN ENGINE ON ACCELERATION, RUBBING NOISE IN STEERING COLUMN, CONSTANT WHINING NOISE IN ENGINE, FUEL GAUGE NOT WORKING,... Read more
Incident date: Dec 12, 2002
BOTH DRIVE SHAFTS , FUEL TANK AND SUNROOF WERE REPLACED, THE SUNROOF MALFUNCTIONED-3 OR MORE TIMES, THE BLINKERS AND LIGHTS FAILED, TIRES BLEW OUT, AIR BAG LIGHT REMAINED ON, THE PASSENGER FRONT SEAT BELT MALFUNCTION, TRUNK LATCH ISSUES, HEATING AND AC SYSTEM HAD GONE OUT, SURGE IN ENGINE ON ACCELERATION, RUBBING NOISE IN STEERING COLUMN, CONSTANT WHINING NOISE IN ENGINE, FUEL GAUGE NOT WORKING,... Read more
Incident date: Dec 12, 2002
BOTH DRIVE SHAFTS , FUEL TANK AND SUNROOF WERE REPLACED, THE SUNROOF MALFUNCTIONED-3 OR MORE TIMES, THE BLINKERS AND LIGHTS FAILED, TIRES BLEW OUT, AIR BAG LIGHT REMAINED ON, THE PASSENGER FRONT SEAT BELT MALFUNCTION, TRUNK LATCH ISSUES, HEATING AND AC SYSTEM HAD GONE OUT, SURGE IN ENGINE ON ACCELERATION, RUBBING NOISE IN STEERING COLUMN, CONSTANT WHINING NOISE IN ENGINE, FUEL GAUGE NOT WORKING,... Read more
Incident date: Dec 12, 2002
BOTH DRIVE SHAFTS , FUEL TANK AND SUNROOF WERE REPLACED, THE SUNROOF MALFUNCTIONED-3 OR MORE TIMES, THE BLINKERS AND LIGHTS FAILED, TIRES BLEW OUT, AIR BAG LIGHT REMAINED ON, THE PASSENGER FRONT SEAT BELT MALFUNCTION, TRUNK LATCH ISSUES, HEATING AND AC SYSTEM HAD GONE OUT, SURGE IN ENGINE ON ACCELERATION, RUBBING NOISE IN STEERING COLUMN, CONSTANT WHINING NOISE IN ENGINE, FUEL GAUGE NOT WORKING,... Read more
Incident date: Dec 12, 2002
BOTH DRIVE SHAFTS , FUEL TANK AND SUNROOF WERE REPLACED, THE SUNROOF MALFUNCTIONED-3 OR MORE TIMES, THE BLINKERS AND LIGHTS FAILED, TIRES BLEW OUT, AIR BAG LIGHT REMAINED ON, THE PASSENGER FRONT SEAT BELT MALFUNCTION, TRUNK LATCH ISSUES, HEATING AND AC SYSTEM HAD GONE OUT, SURGE IN ENGINE ON ACCELERATION, RUBBING NOISE IN STEERING COLUMN, CONSTANT WHINING NOISE IN ENGINE, FUEL GAUGE NOT WORKING,... Read more
Incident date: Feb 7, 2003
THE VEHICLE EXPERIENCED SUDDEN ACCELERATION, WHICH CAUSED AN ACCIDENT.*JB
Crash
JAGUAR
XJR
(1995) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Feb 27, 2003
Incident date: Feb 1, 2002
EXHAUST GAS LEAKAGE INTO PASSENGER COMPARTMENT OF JAGUAR XJ6 AND XJR (1995-1997)SEDAN FROM CRACKED EXHAUST MANIFOLDS. THESE CRACKS ARE A VERY COMMON FAULT ON THESE VEHICLES. THE CRACKS ARE DIFFICULT TO SEE BECAUSE OF HEAT SHIELDS. JAGUAR HAS NO UPGRADED PART . RELACEMENT MANIFOLDS CRACK IN 20,000MILES.*JB
Incident date: Oct 14, 2002
THE GEAR BOX MALFUNCTIONED. *JB THE TRANSMISSION STUCK IN LOW GEAR. THERE WAS DOUBLE HESITATION WHEN MOVING FROM LOW GEAR (IN AUTOMATIC MOVE), AND DID NOT OCCUR BEFORE THE LAST GEAR BOX FAULT. THE A/C SCREEN BLINKED ON/OFF. THE AUDIO UNIT WAS REPROGRAMMED, THE MODULE WAS RECONFIGURED, THE GEAR SELECTOR WAS REPLACED, AND THE TRANSMISSION WAS REPLACED. *SCC
Incident date: Oct 14, 2002
THE GEAR BOX MALFUNCTIONED. *JB THE TRANSMISSION STUCK IN LOW GEAR. THERE WAS DOUBLE HESITATION WHEN MOVING FROM LOW GEAR (IN AUTOMATIC MOVE), AND DID NOT OCCUR BEFORE THE LAST GEAR BOX FAULT. THE A/C SCREEN BLINKED ON/OFF. THE AUDIO UNIT WAS REPROGRAMMED, THE MODULE WAS RECONFIGURED, THE GEAR SELECTOR WAS REPLACED, AND THE TRANSMISSION WAS REPLACED. *SCC
Incident date: Feb 1, 2003
THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD, AND THEN THE VEHICLE STARTED TO VIBRATE.*JB