Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Aug 20, 2003
WHENEVER THE CONVERTIBLE TOP IS DOWN HYDRAULIC FLUID LEAKS FROM THE RELEASE HANDLE OVER THE WINDOW. DEALER HAS ATTEMPTED TO FIX THE PROBLEM ON THREE DIFFERENT OCCASIONS.*AK
Incident date: Dec 11, 2003
AFTER DRIVING ON A FREEWAY IN DOWNTOWN LA, ARRIVED IN A PARKING STRUCTURE. SUDDENLY AFTER A BIG BANG, THE FRONT LEFT OF CAR COLLAPSED AND STOPPED. IT SEEMED THAT THE BOLT FOR FRONT AXLE SHEARED OFF, AND THE COMPONENT OF THE AXLE (A-ROD?) PUSHED INTO THE TIRE RIM. TWO MONTHS AGO THE CAR SEEMED UNSTABLE DURING THE DRIVING AT SPEED ABOVE 30 MPH. THE CAR WAS TAKEN TO THE DEALERSHIP IN NOVEMBER (20... Read more
Incident date: Dec 8, 2003
INTERIOR LIGHTS STAY ON WHEN VEHICLE GOES OFF. CONSUMER HAS TO DISCONNECT THE BATTERY FOR THE INTERIOR LIGHTS TO GO OFF. THIS FAILURE DRAINED THE BATTERY. THIS PROBLEM IS CAUSED BY AN ELECTRICAL SYSTEM FAILURE. *AK
Incident date: Dec 8, 2003
INTERIOR LIGHTS STAY ON WHEN VEHICLE GOES OFF. CONSUMER HAS TO DISCONNECT THE BATTERY FOR THE INTERIOR LIGHTS TO GO OFF. THIS FAILURE DRAINED THE BATTERY. THIS PROBLEM IS CAUSED BY AN ELECTRICAL SYSTEM FAILURE. *AK
Incident date: Dec 7, 2003
WHILE TRAVELING ON THE HIGHWAY, I HAD A FLAT TIRE. THE TIRE WENT FLAT EXTREMELY FAST, NOT QUITE A BLOW OUT. UPON REMOVING THE FRONT PASSENGER TIRE, I FOUND A HOLE WORN ON THE INSIDE SIDEWALL APPROXIMATELY 2 INCHES UP FROM THE THREAD. THERE IS COMPLETE BAND OF REMOVED RUBBER AROUND THE ENTIRE TIRE WITH THE HOLE EXPOSING SOME WHITE FIBERS. I EXPECTED A NAIL OR OTHER PROTRUSION, NOT A HOLE ON TH... Read more
Incident date: Oct 14, 2003
I HAVE AN 1998 JAGUAR XJ. THE INSIDE REAR-VIEW MIRROR, WHICH HAS A FLUID INSIDE THAT DIMS THE IMAGE IN THE EVENING. THE CAR HAS ONLY 40,000 MILES AND IS WELL-TREATED. NEVERTHELESS, THE FLUID HAS LEAKED OUT ALL OVER THE SHIFT CONSOLE. THE MIRROR OF COURSE NO LONGER WORKS PROPERLY. THE DEALER HAS ADVISED ME THIS IS NOT COVERED UNDER THE CAR'S WARRANTY. THIS IS INDEED A SAFETY ISSUE SINCE THI... Read more
Incident date: Aug 19, 2003
ENGINE RUNS POORLY DUE TO LARGE VACUUM LEAK. SOME VEHICLES ARE TOWED TO THE DEALERSHIP. PROBLEM COMPONENT IS A DETERIORATED VACUUM HOSE AT THE CRANKCASE BREATHER UNDER THE INTAKE MANIFOLD. IT APPEARS THAT OIL, FUEL, AND HEAT ARE AFFECTING THE RUBBER. *NLM
Incident date: Nov 2, 2003
TILT STEERING WAS INOPERATIVE. *AK
Incident date: Nov 11, 2003
LET IT BE KNOWN AT MILES 2291 THE DOOR HANDLES REPLACEMENT CLEAR COAT OFF PAINT.TURNED SIGNALS,OIL LIGHT ON, FAILED COMPUTER SYSTEM.WHILE DRIVING, THE PARK BRAKE AND BRAKE LIGHT APPEARED ON THE DASH AND WAS CONTINUOUS,REPLACMENT OF THE INSTRUMENT CLUSTER WAS NEEDED FOR THE VEHICLE AND THE PART WAS NOT IN THE UNITED STATES. COMPLETED IN 15 DAYS. *AK
Incident date: Nov 11, 2003
LET IT BE KNOWN AT MILES 2291 THE DOOR HANDLES REPLACEMENT CLEAR COAT OFF PAINT.TURNED SIGNALS,OIL LIGHT ON, FAILED COMPUTER SYSTEM.WHILE DRIVING, THE PARK BRAKE AND BRAKE LIGHT APPEARED ON THE DASH AND WAS CONTINUOUS,REPLACMENT OF THE INSTRUMENT CLUSTER WAS NEEDED FOR THE VEHICLE AND THE PART WAS NOT IN THE UNITED STATES. COMPLETED IN 15 DAYS. *AK
Incident date: Oct 23, 2003
HAD JUST RETRIEVED CAR FROM DEALER SERVICE. WITHIN 10 BLOCKS, CAR'S BRAKES ENGAGED AND CAR SKIDDED TO STOP IN CENTER TURN LANE (LUCKY ME THAT I WAS NOT REAR-ENDED). DSC AND PARK BRAKE LIGHTS WERE ILLUMINATED. MOMENTS LATER, FLAMES SHOT FROM RIGHT FRONT ENGINE COMPARTMENT BETWEEN HOOD AND FENDER. EXITED CAR AND CALLED FD AND JAG SERVICE MGR FOR TOW TRUCK. EXPERIENCED BURNING EYES AND INSIDE OF... Read more
Fire
Incident date: Apr 1, 2001
VEHICLE HAS EXPERIENCED MULTIPLE ENGINE STALLINGS WHILE DRIVING AT HIGHWAY SPEEDS. *MR ON MANY OCCASIONS, THE VEHICLE STALLED AND FELT AS IF THE FUEL HAD BEEN SHUT OFF. THE IGNITION WAS TURNED OFF AND THE CONSUMER RESTARTED THE ENGINE. THE DEALER DETERMINED THAT THE THROTTLE BODY FAILED AND PERFORMED TSB # 310-05. THE EMS RELAY WAS REPLACED, FUEL INJECTION RELAY, THROTTLE MOTOR RELAY, IGN... Read more
Incident date: Nov 5, 2003
ACCELERATOR STICKS. THIS HAS BEEN REPEATEDLY REPORTED TO THE SERVICE DEPARTMENT THAT SERVICES MY CAR AND I REPORTED IT TO JAGUARUSA. THIS IS A SERIOUS ISSUE THAT NEEDS ATTENTION FOR JAGUAR TO FIX.VIA MY RESEARCH THERE WAS A RECALL FOR 1997 MODELS VIA THE NHTSA BUT NOT FOR THE 96 MODELS. PLEASE ASSIST IN THIS MATTER. *AK
Incident date: Nov 5, 2003
REAR END (DIFFERENTIAL) PROBLEM. WHEN DRIVING AT ABOUT 40 MILES AN HOUR YOU CAN HEAR A ROARING NOISE FROM THE REAR END (SOUNDS LIKE A TRUCK INSTEAD OF A LUXURY VEHICLE). THIS SUPPOSEDLY WAS FIXED BY PRIOR SERVICE, HOWEVER THE PROBLEM STILL EXIST AND SERVICE TECHNICIAN ADMITTEDLY HEAR THE SAME NOISE THAT AGAIN HAS BEEN REPORTED OVER AND OVER SINCE PURCHASING THE CAR.*AK
Incident date: Nov 5, 2003
TRANSMISSION (LIMP HOME MODE). COMING TO A STOP EXITING THE RAMP THE CAR SHUTS OFF, AND WHEN STARTED AGAIN THE TRANSMISSION LIGHT IS ON, AND LIMP HOME MODE. THIS WAS TAKEN IN FOR SERVICE AND THE TECHNICIAN SAID NO CODES WHERE PRESENTED IN THE COMPUTER TO INDICATE A PROBLEM THERFORE THEY RESET IT AND SAID IT JUST BEACUSE OF A SUDDEN STOP.*AK
Incident date: Nov 5, 2003
BRAKES (SOFT BRAKE PEDAL) WHEN PRESSING THE BRAKE PEDAL IT GOES TOO CLOSE TO THE FLOOR. THIS SUPPOSEDLY HAS BEEN ADJUSTED BY THE TECHNICIAN. HOWEVER SERVICE STATES THAT THIS IS NORMAL FOR THIS TYPE OF CAR AND THE PROBLEM STILL EXISTS.*AK
Incident date: Nov 5, 2003
WINDSHIELD WIPER BLADE POPPED OFF THE MOTOR ARM WHILE DRIVING IN INCLEMENT WEATHER. DRIVER TOOK THE VEHICLE TO THE DEALER, AND MECHANIC REPLACED THE WINDSHIELD WIPER BLADE. *AK
JAGUAR
S-TYPE
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Nov 3, 2003
CONSUMER STATED THAT VEHICLE WOULD NOT COME OUT OF PARK TO GO INTO DRIVE. TOOK VEHICLE TO DEALER. CONSUMER HAD TO ENGAGE THE EMERGENCY BRAKE TO SWITCH GEARS. *AK CONSUMER FEELS JAGUAR SHOULD RECALL ALL VEHICLES WITH REBUILT TRANSMISSION WITH A EXTENDED WARRANTY. *PH
Incident date: Oct 30, 2000
SIX MONTHS AGO I NOTICED A CRACK ON THE PASSENGER SIDE OF THE WINDSHIELD. THE CRACK WAS NOTICED HOURS AFTER CAR WAS PARKED. TWO DAYS AGO ANOTHER CRACK APPEARED ON THE DRIVER SIDE OF THE WINDSHIELD. BOTH CRACKS ARE SIMILAR IN NATURE, AND BOTH ARE NEAR THE SIDE COLUMNS AT ABOUT 9.5 INCHES FROM THE BOTTOM OF THE WINDSHIELD. DEALER INSPECTED THE VEHICLE AND DISMISSED ANY WINDSHIELD MANUFACTURING, ... Read more
Incident date: Oct 31, 2003
WHILE DRIVING AT VARIOUS SPEEDS ACCELERATOR PEDAL STUCK, CAUSING SUDDEN ACCELERATION. ALSO, EGR VALVE AND OTHER ENGINE PARTS WERE REPLACED SEVERAL TIMES BY THE DEALER, BUT PROBLEMS STILL OCCURRING . *AK
JAGUAR
XJ6L
(1997) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Oct 31, 2003
Incident date: Oct 31, 2003
WHILE DRIVING AT VARIOUS SPEEDS ACCELERATOR PEDAL STUCK, CAUSING SUDDEN ACCELERATION. ALSO, EGR VALVE AND OTHER ENGINE PARTS WERE REPLACED SEVERAL TIMES BY THE DEALER, BUT PROBLEMS STILL OCCURRING . *AK
Incident date: Sep 4, 2003
JAGUAR 200 S-TYPE SIX CYCLINDER. FAILURE OF ALL (6) IGNITION COILS. ENGINE LIGHT WHEN ON WHILE BEING DRIVEN; CAR SLOWLY LOST ALL ABILITY TO MOVE. *LA
THE ANALOG GAUGE READINGS WERE NOT VISIBLE ON THE INSTRUMENT CLUSTER WHILE DRIVING IN DAY LIGHT. *AK THE CONSUMER ASKED A SALESMAN ABOUT THIS PROBLEM AND HE STATED THAT THEY ALL PERFORMED THAT WAY. *NLM
Incident date: Oct 20, 2003
CLIMATE CONTROL IGNORES ALL INPUT (ON/OFF/TEMP ADJ./FAN CONTRL). CAR MUST BE TURNED ON AND OFF TO RESTORE NORMAL OPERATION (SEE ALSO ODI COMPLAINT 10013808). PROBLEM HAS NOT BEEN RESOLVED BY DEALER AFTER 4 ATTEMPTS. DIAGNOSTICS SHOW NOTHING. PER DEALER, JAGUAR IS AWARE OF THIS PROBLEM, BUT NO FURTHER INFORMATION AVAILABLE.5-1-03@2,125MI; 6-23-03@3,600MI; 10-20-03@4,759MI.*AK
WHILE DRIVING APPROXIMATELY 60 MPH ON THE HIGHWAY, THE VEHICLE STALLED WITHOUT ANY WARNING. DEALER REPLACED THE THROTTLE BOX, AND THE OXYGEN SENSORS, BUT THE STALLING CONTINUED. *AK *TT *JB
Incident date: Oct 8, 2003
LTR ADDRESSED TO JAGUAR REQUEST REFUND FOR HER VEHICLE, HER VEHICLE CONTINUES TO HAVE THE SAME BRAKE PROBLEMS THAT WAS SUPPOSED TO BE REPAIRED. *MR WHILE DRIVING, THE PARK BRAKE AND BRAKE LIGHT APPEARED ON THE DASH AND WAS CONTINUOUS, THEN THE VEHICLE WOULD SUDDENLY SHUT DOWN. THE VEHICLE WAS NEARLY HIT BY ANOTHER VEHICLE. *SCC THE CONSUMER WAS TOLD THAT A PART CALLED A INSTRUMENT CLUSTER... Read more
JAGUAR
VANDEN PLAS
(1996) — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Oct 24, 2003
VEHICLE FAILURE DUE TO FAILED WIRE STRANDS. ADD TO VOQ 10041323.*MR OF SEVEN STRANDS IT APPEARED THAT FOUR OR FIVE MAY HAVE BEEN "TRIMMED" DURING MANUFACTURING PROCESS LEAVING TWO OR THREE STRANDS TO CARRY THE CURRENT. ADJACENT WIRES SHOW DAMAGE FROM HEAT. ON TWO WIRES THE INSULATION IS CRACKED SUFFICIENTLY SO THAT THE WIRE STRANDS ARE VISIBLE. CONSUMER BELIEVE THE REPAIR SHOULD'VE BEEN AT NO ... Read more
LETTER SENT IN RESPONSE TO THE LETTER FORWARDED FROM LORRAINE GUBERNIK WITH JAGUAR CARS DATED AUG. 25. *LA CONSUMER NOTICED A DISTINCT SHIMMY IN THE STEERING WHEEL WHEN THE VEHICLE REACHED APPROX. 64 MPH OR GREATER. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR REPAIRS ALONG WITH OTHER CONCERNS. WHEN THE CONSUMER PICKED UP THE VEHICLE, HE NOTICED ONLY ONE OF THE FEW ITEMS WERE ADDRESSED. THE... Read more
LETTER SENT IN RESPONSE TO THE LETTER FORWARDED FROM LORRAINE GUBERNIK WITH JAGUAR CARS DATED AUG. 25. *LA CONSUMER NOTICED A DISTINCT SHIMMY IN THE STEERING WHEEL WHEN THE VEHICLE REACHED APPROX. 64 MPH OR GREATER. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR REPAIRS ALONG WITH OTHER CONCERNS. WHEN THE CONSUMER PICKED UP THE VEHICLE, HE NOTICED ONLY ONE OF THE FEW ITEMS WERE ADDRESSED. THE... Read more
Incident date: Jul 8, 2003
REAR VIEW MIRROR HAS TURNED BLACK, AND CANNOT BE USED SAFELY. VEHICLE HAD BEEN TAKEN TO THE DEALER, WHO INFORMED THE CONSUMER THAT THE "FLUID" IS BAD IN THE MIRROR. THE MANUFACTURER HAS BEEN NOTIFIED.*AK *PH *NLM
Incident date: Jul 15, 2003
INADEQUATE WINDSHEILD WIPER FUNCTION. THE WINDSHIELD ON MY 2002 JAGUAR XJ8 VANDEN PLAS DOES NOT ADEQUATELY CLEAN THE WINDSHIELD. COMPLAINED AT THE DEALER AND GOT A RESPONSE SAYING, "EVERYBODY SAYS THAT." *LA
IN TWO INSTANCES PASSENGER'S AIR BAG DEACTIVATED BY ITSELF. A 14 YEAR OLD PASSENGER AND A 16 YEAR OLD PASSENGER SAT IN THE PASSENGER SEAT, AND BOTH OCCUPANTS WEIGHED OVER 100 POUNDS. DEALER FOUND NO PROBLEM WITH PASSENGER'S AIR BAG. *AK
Incident date: Sep 27, 2003
CAR LOST POWER WHILE TRAVELLING ON HIGHWAY. ALL WARNING LIGHTS FLASHING RED. *LA
UNDERCARRIAGE IMPACT CAUSED THE DRIVER'S SIDE AIRBAGS TO DEPLOY. *MR THE CONSUMER STATED HE RAN OVER AN OBJECT IN THE ROAD, POSSIBLY A ROCK OR A PIECE OF CONCRETE ABOUT THE SIZE OF A FOOTBALL WHICH CAUSED THE DRIVER'S SIDE AIR BAG TO DEPLOY. *SCC *JB
DURING THE AFTERNOON SUN WINDSHIELD HAS A CRYSTALLINE APPEARANCE. IT LOOKS LIKE DIAMONDS, IT'S WITHIN THE GLASS. IT DEPENDS ON THE ANGLE OF THE SUN. SPOKE WITH JAGUAR USA AND THE SERVICE MANAGER, AND NOTHING HAS BEEN RESOLVED. ALL WINDOWS ARE COMING OUT THIS WAY.*AK
DURING THE AFTERNOON SUN WINDSHIELD HAS A CRYSTALLINE APPEARANCE. IT LOOKS LIKE DIAMONDS, IT'S WITHIN THE GLASS. IT DEPENDS ON THE ANGLE OF THE SUN. SPOKE WITH JAGUAR USA AND THE SERVICE MANAGER, AND NOTHING HAS BEEN RESOLVED. ALL WINDOWS ARE COMING OUT THIS WAY.*AK
JAGUAR
VANDEN PLAS
(1996) — VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
Oct 6, 2003
Incident date: Dec 16, 2002
VEHICLE1996 JAGUAR VANDEN PLAS VIN#[XXX] PROBLEMFAILURE OF WINDSHIELD WIPER/WASHER CAUSEBROKEN WIRE AT CRIMPED JUNCTION IN WIRING HARNESS THAT SUPPLIED POWER TO CONTROL SWITCH I HAD HOPED TO BE ABLE TO GET A PHOTOMICROGRAPH OF THE FAILED WIRE. OF THE SEVEN STRANDS IT APPEARS THAT 3 OR 4 MAY HAVE BEEN TRIMMED LEAVING 2 OR 3 STRANDS TO CARRY THE CURRENT. ADJACENT WIRES SHOW DAMAGE FROM HEAT. ... Read more
Incident date: Sep 19, 2003
MY 1998 JAGUAR XJ8L STALLED AT HIGH SPEED (70 MPH) ON THE FREEWAY FOR THE THIRD TIME IN THE LAST SIX MONTH WITH NO WARNING. THIS CAUSE ME TO HAVE VERY LITTLE CONTROL OVER MY CAR. I WAS ABLE TO STOP THE CAR AND RESTART WITH NO PROBLEM. I CHECKED AN INTERNET SITE WHICH HAS A FORUM DOCUMENTING THIS PROBLEM. THIS IS A SERIOUS PROBLEM ON THE FREEWAY. VERY SCARY.
Incident date: Mar 1, 2002
PROBLEM WITH VEHICLE'S THROTTLE PLATE.*MR CONSUMER EXPERIENCED THIS FAILURE TWICE WHILE TRAVELING ON THE HIGHWAY. VEHICLE COMPLETELY LOST ALL POWER. THE FIRST REPAIR FAILED AFTER THE YEAR WARRANTY EXPIRED ON THE THROTTLE PLATE. THE SECOND REPAIR FAILED AND THE CONSUMER HAD TO REPLACE THE THROTTLE PART FOR $1800. *PH *JB
Incident date: Apr 8, 2003
PURCHASED A 2000 S-TYPE JAGUAR TO FIND THAT THERE IS A DESIGN FLAW. AS A PREVIOUS AUTOMOTIVE ENGINEER, I CAN'T BELIEVE THAT THIS CAN BE ALLOWED TO EXIST. I PARKED MY CAR ON AN INCLINE AND WHEN I TRIED TO LEAVE I COULD NOT PUT IT INTO 'REVERSE', OR ANY GEAR. I PULLED ON THE SHIFTER THUS BREAKING A PIN, CAUSING THE SHIFTER TO 'FREE' FLOAT. I CALLED JAGUAR'S CUSTOMER CARE, WHICH IS GREAT, AND FOUND... Read more
Incident date: Jun 12, 2003
WHILE THE BRAKES WERE BEING PRESSED THE BRAKE PEDAL AND STEERING WHEEL WOULD SHAKE AND VIBRATE HEAVILY. THE DRIVER CONTACTED WITH THE DEALER ON THREE SEPARATE OCCASIONS BUT THE PROBLEM STILL OCCURS. *AK *NLM
Incident date: Sep 11, 2003
WHILE DRIVING ABOUT 45 MPH ON THE HIGHWAY AND WITHOUT WARNING, THE PASSENGER'S SIDE WHEEL FELL OFF, CAUSING THE VEHICLE TO SKID INTO THE WOODS. THE DRIVER WAS ABLE TO CONTROL THE VEHICLE AND BRING IT TO A COMPLETE STOP INTO THE DRIVEWAY OF A BARN. THERE WERE NO INJURIES, OR FATALITIES. *AK *SC *JB
Incident date: Aug 1, 2003
WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE STALLED AND CAUSED THE DRIVER TO LOSE CONTROL. *AK *PH *NLM
ON 2 SEPARATE OCCASIONS VEHICLE EXPERIENCED BRAKE FAILURE. WHEN BRAKE PEDAL WAS DEPRESSED IT WENT TO THE FLOOR, BUT THE VEHICLE DIDN'T STOP. CURRENTLY, VEHICLE IS BEING SERVICED BY THE DEALERSHIP. CORRECT MODEL XJ8 2004.*AK
Incident date: Sep 7, 2003
WHILE DRIVING 20 MPH THE VEHICLE STALLED AND WOULD NOT SHIFT OR RESTART. THE CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. *AK
Incident date: May 11, 2001
AT SLOW SPEEDS REAR END, WHEN SHIFTING, CLANGS AND DOESN'T CATCH QUICKLY. *AK
PROBLEMS WITH VEHICLE'S TRANSMISSION. ON NUMEROUS OCCASIONS UPON REVERSING OUT OF THE DRIVEWAY INTO TRAFFIC THE CAR WILL NOT GO INTO DRIVE FROM REVERSE. THE CONSUMER HAD TO SIT AND GO BACK INTO DRIVE UNTIL IT WORKS. TWICE WHILE ON THE HIGHWAY (70) MPH THE CAR HAD JUST STOPPED FOR NO APPARENT REASON. AFTER GETTING IT OFF THE LANE AND NUMEROUS TRIES IT STARTED AGAIN. *MR *CB *JB
EMAIL FWD FM ROGER W. JOHNSON (TX) RE DEFECTIVE AUTOMATIC SEAT BELTS IN HIS 1989 JAGUAR XJS, REQUESTS A DEFECT INVESTIGATION FOR POSSIBLE RECALL.*MR THE VEHICLES AUTOMATIC SEAT BELTS HAVE FAILED SIX TIMES SINCE THE CONSUMER OWNED THE VEHICLE. EACH TIME THE MANUFACTURER REPAIRED OR REPLACED THE MECHANISM. THE LAST FAILURE OCCURRED OVER A YEAR AGO AND IS NOT REPAIRABLE DUE TO NON-AVAILABILITY ... Read more
JAGUAR
S-TYPE
(2000) — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Aug 18, 2003
Incident date: Aug 12, 2003
ON AUGUST 12, 2003 WHILE PARKED ON A SLIGHT INCLINE, THE CAR WOULD NOT GET OUT OF GEAR. THIS HAD OCCURRED ONCE BEFORE, HOWEVER, ANOTHER JAGUAR OWNER HAD THIS PROBLEM AND REPORTED SHE CALL A TOW TRUCK AND WHEN THE CAR WAS REMOVED FROM THE INCLINE THE CAR WENT INTO GEAR. SO, WHEN IT FIRST HAPPENED TO ME, WHICH WAS A COUPLE OF WEEKS PRIOR TO 08-12-03, I PUSHED IT, IT ROLLED AND WENT INTO GEAR. WEL... Read more
WHILE DRIVING AT 60 MPH BRAKE SYSTEM FAILURE, WARNING LIGHT CAME ON. ALSO, VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE WHEN BRAKES WERE DEPRESSED. THIS WAS CAUSED BY A BRAKE FLUID LEAK. *AK