Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 3,627 complaints for JAGUAR

JAGUAR XJ (1998) — ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS Apr 4, 2004
Incident date: Apr 2, 2004
UPPER RADIATOR HOSE BLEW OFF ENGINE AFTER BEING PARK IN MY GARAGE. *NM
JAGUAR X-TYPE (2004) — VEHICLE SPEED CONTROL Apr 3, 2004
Incident date: Feb 21, 2004
HUSBAND (DRIVER) AND WIFE (PASSENGER) EXPERIENCED A "SUDDEN ACCELERATION INCIDENT" IN THE PARKING LOT OF A RESORT HOTEL. HUSBAND APPLIED THE BRAKE AND THE CAR "OPEN THROTTLED." HUSBAND CONTINUED TO APPLY BRAKES, BUT CAR CONTINUED TO INCH FORWARD DUE TO THE REVVING ENGINE. *NM
Crash
JAGUAR S-TYPE (2003) — POWER TRAIN:AUTOMATIC TRANSMISSION Apr 1, 2004
Incident date: Oct 1, 2002
THE CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. WHEN THE FORWARD DRIVE GEAR WAS SELECTED AND THE VEHICLE WAS IN DRIVE OR STATIONARY, THE GEAR BOX COULD POTENTIALLY SELECT THE REVERSE GEAR WITHOUT NOTICE. *AK *SC *JB
JAGUAR XJ8 (1998) — ELECTRICAL SYSTEM:IGNITION Mar 30, 2004
Incident date: Mar 27, 2004
CAR STALLED AT HIGHWAY SPEED WITHOUT WARNING WHILE ON A BRIDGE. NEED TO TURN IGNITION SWITCH OFF TO RESTART. TO DO THIS YOU EITHER HAVE TO PUT THE CAR IN NEUTRAL AND COAST WHILE TURNING VEHICLE OFF THEN BACK ON, OR YOU NEED TO PULL OFF ROAD AND COME TO A COMPLETE STOP TO TURN VEHICLE OFF THEN ON. (HARD TO DO WHILE ON BRIDGE WITH NO SHOULDER) . *AK
JAGUAR XK8 (2003) — ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC) Mar 30, 2004
THE COMBINATION OF THE TIRES AND THE NEW DYNAMIC STABILITY CONTROL SYSTEM PRODUCED A SITUATION WHERE IF THERE'S LOW TEMPERATURE/SNOW ON THE GROUND, THE VEHICLE WOULD ONLY MOVE AT A CRAWL. *PH *JB
JAGUAR XJ8 (1998) — ENGINE AND ENGINE COOLING Mar 30, 2004
Incident date: Mar 27, 2004
VEHICLE STALLED AT HIGHWAY SPEEDS WITHOUT WARNING. NO IMPACT REPORTED. *AK DEALER CLEANED THROTTLE BODY, BUT AFTER 9 TO 12 MONTHS PROBLEM RECURRED. WHENEVER VEHICLE STALLS, IGNITION HAS TO BE TURNED OFF AND THEN ON TO RECTIFY THE PROBLEM. IN ADDITION, WHEN VEHICLE STALLS, ACCELERATOR PEDAL DELIVERED NO FUEL. VEHICLE MUST BE PULLED OVER, TURN OFF THE ENGINE AND TURN IT ON AGAIN IN ORDER FOR VE... Read more
JAGUAR X-TYPE (2004) — POWER TRAIN:AUTOMATIC TRANSMISSION Mar 26, 2004
THE WARNING INDICATOR ILLUMINATED, INDICATING THAT TRANSMISSION FAILED. ALSO, ENGINE CHECK LIGHT APPEARED, AND VEHICLE STALLED. AUTOMATIC TRANSMISSION WAS REPLACED. SINCE THEN VEHICLE STALLED TWICE WHILE DRIVING ON THE HIGHWAY. *AK
JAGUAR X-TYPE (2004) — POWER TRAIN:AUTOMATIC TRANSMISSION Mar 25, 2004
Incident date: Mar 22, 2004
WHILE DRIVING THE VEHICLE'S TRANSMISSION FAILED. THE CONSUMER INDICATED THAT THE TRANSMISSION WAS REPLACED, HOWEVER TWO WEEKS LATER IT FAILED AGAIN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
JAGUAR XK8 (1997) — VEHICLE SPEED CONTROL Mar 22, 2004
Incident date: Mar 22, 2004
WHILE DRIVING VEHICLE STALLED. DRIVER TRIED TO RESTART VEHICLE, BUT VEHICLE WOULD NOT RESTART. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THROTTLE NEEDED TO BE REPLACED DUE TO A WORN OUT SHUT OFF VALVE PART. *AK
JAGUAR X-TYPE (2002) — TIRES Mar 12, 2004
Incident date: Jul 23, 2002
WHILE DRIVING OVER 55 MPH THERE WAS SEVERE VIBRATION IN THE STEERING WHEEL. DEALER TOLD THE CONSUMER TO PUT DIFFERENT RIMS AND TIRES ON THE VEHICLE. CONSUMER REPLACED THE TIRES AND RIMS, BUT THE PROBLEM RECURRED. *AK
JAGUAR X-TYPE (2002) — WHEELS:RIM Mar 12, 2004
Incident date: Jul 23, 2002
WHILE DRIVING OVER 55 MPH THERE WAS SEVERE VIBRATION IN THE STEERING WHEEL. DEALER TOLD THE CONSUMER TO PUT DIFFERENT RIMS AND TIRES ON THE VEHICLE. CONSUMER REPLACED THE TIRES AND RIMS, BUT THE PROBLEM RECURRED. *AK
JAGUAR X-TYPE (2003) — WHEELS:RIM Mar 10, 2004
Incident date: Feb 8, 2004
THE VEHICLE HIT SOMETHING IN THE ROAD WHICH CAUSED THE RIMS TO CRUSH AND THE TIRES TO DEFLATE. THE TIRES AND RIMS WERE REPLACED AND ALIGNED. THIS HAPPENED TWICE BEFORE. *AK *NM
JAGUAR X-TYPE (2003) — TIRES Mar 10, 2004
Incident date: Feb 8, 2004
THE VEHICLE HIT SOMETHING IN THE ROAD WHICH CAUSED THE RIMS TO CRUSH AND THE TIRES TO DEFLATE. THE TIRES AND RIMS WERE REPLACED AND ALIGNED. THIS HAPPENED TWICE BEFORE. *AK *NM
JAGUAR VANDEN PLAS (1998) — VEHICLE SPEED CONTROL Mar 10, 2004
Incident date: Jul 17, 2003
MY 1998 XJ8VDP JAGUAR HAS REPEATEDLY STALLED AT SPEEDS OF 65-70 MPH ON THE HIGHWAY. DEALER HAS CLEANED THE THROTTLE BODY WITHOUT SUCCESS. THIS IS EXTREMELY DANGEROUS, AND MY WIFE NOW FEELS INSECURE IN THIS VEHICLE. JAG NEEDS TO STAND BEHIND THEIR PRODUCT AND FIX THIS PROBLEM.*AK
JAGUAR S-TYPE (2000) — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Mar 9, 2004
THE POWER WINDOW REGUALTORS FAILED FOUR TIMES. *PH
JAGUAR XJ8 (1998) — VEHICLE SPEED CONTROL Mar 8, 2004
Incident date: Mar 4, 2004
CAR REPEATEDLY STALLS AT HIGHWAY SPEEDS. CAR MUST BE PULLED OVER WITH NO POWER AND RESTARTED.*AK
JAGUAR X-TYPE (2003) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Mar 8, 2004
Incident date: Aug 2, 2003
BRAKE PEDAL AND GAS PEDAL ARE TOO CLOSE. ONCE WHEN APPLYING THE BRAKES THE TIP OF CONSUMER'S FOOT HIT THE ACCELERATOR, AND CAUSED THE VEHICLE TO CONTINUE ACCELERATING INSTEAD OF STOPPING. THIS RESULTED IN A CRASH. *AK *MR
Crash
JAGUAR XJ8 (1998) — SEATS Mar 5, 2004
Incident date: Jan 24, 2004
DRIVER SIDE SEAT BOLTS BROKE OFF WITHOUT WARNING. AS A RESULT, THE SEAT ROCKED BACK AND FORTH. CONSUMER WAS CONCERNED THAT IN AN EVENT OF A CRASH, THE SEAT WOULD BE EJECTED FROM THE VEHICLE. *AK *SC *JB *CB
JAGUAR XJR (1999) — ELECTRICAL SYSTEM:IGNITION Mar 4, 2004
Incident date: Nov 3, 2003
THIS INCIDENT STARTED IN NOV. OF 2003 IT IS STILL ONGOING AS I WRITE. I WISH THE INCIDENT DATE INCLUDED CONTINUS.EVEN AFTER MY 60K TUNE UP A WEEK AGO, THE FAILURE STARTED AGAIN. VEHICLE LOOSES POWER ON A DOWN GRADE AND I MUST PULL OVER AND START THE CAR AGAIN.ALSO CAR HOLDS BACK POWER AND THEN WITHOUT NOTICE STOPS AND THEN BUCKS FORWARD. I HAVE ALMOST BEEN HIT FROM BEHIND BECAUSE THE CAR STOPS WIT... Read more
JAGUAR S-TYPE (2003) — VEHICLE SPEED CONTROL Mar 1, 2004
Incident date: Mar 1, 2004
WHILE DRIVING AT 5 MPH VEHICLE SUDDENLY ACCELERATED. VEHICLE TRAVELED ABOUT 20 FEET IN A FEW SECONDS. CONSUMER HAD VEHICLE TOWED TO THE DEALER, LEITCH JAGUAR IN CAREY, NC. VEHICLE REMAINED AT DEALER FOR FOUR MONTHS, BUT DEALER WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
JAGUAR XJ6 (1995) — VEHICLE SPEED CONTROL:LINKAGES Feb 27, 2004
Incident date: Feb 19, 2004
MY NAME IS [XXX]. I AM TAKING MY CAR IN TOMORROW (2/19/04) TO HAVE THE THROTTLE POST(?) REPLACED. THEY (THE SERVICE PEOPLE) HAVE ADVISED ME THAT THIS IS NORMAL WITH AGE. THE PROBLEM IS THE ACCELERATOR STICKS AT VARIOUS POSITIONS AND MAKES THE CAR EXTREMELY DANGEROUS TO DRIVE. THE PRICE QUOTE WAS $650. I ASKED IF JAGUAR COVERED THIS AND WAS TOLD NO, IT IS NORMAL WEAR. I FIND THAT HARD TO ... Read more
JAGUAR XJ8 (2004) — ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER Feb 26, 2004
Incident date: Jan 12, 2004
ENGINE TAP SEEMS TO BE COMING FROM THE FUEL INJECTORS. SOUNDS LIKE A LIFTER NOISE BUT DOES NOT CHANGE FREQUENCY WITH INCREASED RPM. ALSO, ANALOG CLOCK CHATTERS EVERY TIME THE MINUTE HAND MOVES.*AK
JAGUAR X-TYPE (2003) — TIRES Feb 25, 2004
Incident date: Dec 5, 2003
CONSUMER EXPERIENCED TWO SPONTANEOUS BLOWOUTS. *PH *JB
JAGUAR X-TYPE (2004) — POWER TRAIN:AUTOMATIC TRANSMISSION Feb 24, 2004
Incident date: Feb 24, 2004
CONSUMER'S HUSBAND PURCHASED A BRAND NEW VEHICLE, AND HAS HAD NOTHING BUT PROBLEMS WITH THE VEHICLE. CONSUMER TOOK VEHICLE TO REPAIR SHOP AT LEAST 3 TIMES FOR A AN ENGINE PROBLEM. THERE WAS ONLY 750 MILES ON THE VEHICLE, AND TRANSMISSION HAD TO BE REPLACED. CONSUMER INSISTED THAT VEHICLE WAS ONLY DRIVEN ON WEEK ENDS, AND IT WAS NOT BEING MISUSED. *AK FIRST OCCURRENCE OF PROBLEM IN TRAN... Read more
JAGUAR X-TYPE (2004) — ENGINE AND ENGINE COOLING Feb 24, 2004
Incident date: Feb 24, 2004
CONSUMER'S HUSBAND PURCHASED A BRAND NEW VEHICLE, AND HAS HAD NOTHING BUT PROBLEMS WITH THE VEHICLE. CONSUMER TOOK VEHICLE TO REPAIR SHOP AT LEAST 3 TIMES FOR A AN ENGINE PROBLEM. THERE WAS ONLY 750 MILES ON THE VEHICLE, AND TRANSMISSION HAD TO BE REPLACED. CONSUMER INSISTED THAT VEHICLE WAS ONLY DRIVEN ON WEEK ENDS, AND IT WAS NOT BEING MISUSED. *AK FIRST OCCURRENCE OF PROBLEM IN TRAN... Read more
JAGUAR S-TYPE (2003) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM Feb 24, 2004
Incident date: Nov 15, 2003
WHILE DRIVING HOME FROM WORK CLIMATE CONTROLS STOPPED WORKING. THE TEMPERATURE DISPLAY WAS STUCK SHOWING 23 DEGREES CELSIUS. NEITHER THE TOUCH PANEL NOR THE CONTROL BUTTONS WERE FUNCTIONAL. THE CAR HAD TO BE STOPPED AND RE-STARTED TO CLEAR THE PROBLEM.*AK
JAGUAR S-TYPE (2003) — ELECTRICAL SYSTEM Feb 24, 2004
Incident date: Dec 15, 2003
THE TOUCH PANEL SCREEN DISPLAYED AN HOUR GLASS THEN ULTIMATELY CAME UP WITH A 'COMMUNICATIONS FAULT' ERROR MESSAGE ON THE SCREEN. STOPPING AND RE-STARTING THE CAR CORRECTED THE PROBLEM. THIS PROBLEM HAS OCCURRED SERVERAL TIMES (> 4) SINCE WE BOUGHT THE CAR. THE CAR HAS BEEN IN FOR SERVICE FOR THIS AND OTHER PROBLEMS IN EXCESS OF 30 DAYS SINCE WE BOUGHT IT IN OCT 2003.*AK
JAGUAR S-TYPE (2003) — ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS Feb 24, 2004
Incident date: Jan 9, 2004
THE COOLANT LOW WARNING LIGHT DISPLAYED. THE FIRST TIME THIS HAPPENED, WE TOPPED OF THE COOLANT. WITHIN 1 MONTH IT WAS DISPLAYING AGAIN. WE TOOK THE CAR TO THE DEALER. THEY ATTRIBUTED THE PROBLEM TO A LOOSE CLAMP. THEY REPLACED THE CLAMPS. THEY ALSO REPLACED A BELT BECAUSE THE COOLANT HAD BEEN DRIPPING ONTO IT CAUSING IT TO DEGRADE. WITHIN 2 MONTHS, THE LIGHT CAME ON AGAIN. WE TOOK THE CAR BACK T... Read more
JAGUAR S-TYPE (2003) — SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT Feb 24, 2004
Incident date: Jan 28, 2003
THE ABS LIGHT AND A MESSAGE STATING ABS FAULT/PARK BRAKE FAULT WOULD DISPLAY WHILE DRIVING AT HIGHWAY SPEEDS. WHEN THE CAR WAS STOPPED AND RE-STARTED, THE MESSAGE WOULD RE-SET. THIS HAPPENED SEVERAL TIMES (> 5), AND THE DEALER DID NOT FIX FOR SOME TIME BECAUSE THEY NEVER GOT TO SEE THE MESSAGE. WE NOTICED THAT THE PROBLEM OCCURRED DURING OR AFTER A HEAVY RAIN. THE DEALER THOUGHT THERE MIGHT HAVE B... Read more
JAGUAR S-TYPE (2003) — ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC) Feb 24, 2004
Incident date: Feb 20, 2004
THE WARNING 'DISC NOT AVAILABLE' DISPLAYS INTERMITTENTLY ON THE DISPLAY WHILE DRIVING. 'DSC' IS THE DYNAMIC STABILITY CONTROL FUNCTION. SOMETIMES THE PARK BRAKE LIGHT COMES ON AT THE SAME TIME. WHEN THE PARK BRAKE LIGHT COMES ON, THE CAR MUST BE IMMEDIATELY STOPPED AND RE-STARTED. RE-STARTING THE VEHICLE RESETS THE MESSAGES. THIS PROBLEM IS CURRENTLY BEING WORKED ON AT THE DEALER. THEY ARE PLAN... Read more
JAGUAR X-TYPE (2004) — TIRES Feb 23, 2004
Incident date: Feb 23, 2004
WHILE DRIVING AT 45 MPH AND WITH NO WARNING THE RIGHT FRONT PASSENGER TIRE TREAD SEPARATED, CAUSING THE TIRE TO B LOW OUT. *AK
JAGUAR S-TYPE (2001) — SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Feb 22, 2004
Incident date: May 15, 2001
IN 2001, THE YEAR I BOUGHT THE CAR I HAD A CRASH WHERE I LOST THE COMPLETE CONTROL OF THE CAR. I JUST READ THAT THERE WAS A RECALL OF SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT WHICH CAN CAUSE THE CRASH. I AM CERTAIN THAT THIS CAUSED MY CRASH AND DUE THIS I WAS UNDER ENORMOUS TENSION FOR 6 - 8 MONTHS. MY CAR WAS IN BODY SHOP FOR 6 MONTHS WHICH CAUSED ME LOT OF PROBLEMS IN MY DAY TO DAY LIFE. *... Read more
Crash
JAGUAR XJR (1999) — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE Feb 21, 2004
Incident date: Feb 11, 2004
1999 JAGUAR XJR, THE CAR STALLED WHILE CRUISING BETWEEN 60 AND 70 MPH 3 TIMES IN 4 MONTHS. THE ENGINE WOULD QUIT. THE CAR WOULD NOT RESTART UNTIL I PULLED OVER PUT IT IN PARK AND STARTED IT. THIS MEANT A LOSS OF POWER STEERING AND THE BRAKES POSSIBLY FAILING IF THEY WERE USED TO MUCH. THE CAR WAS REPAIRED ON 2-16-04. THE THROTTLE BODY HAD DEVELOPED A GROVE WHERE THE THROTTLE PLATE CONTACTS THE BOR... Read more
JAGUAR S-TYPE (2000) — ELECTRICAL SYSTEM:IGNITION Feb 20, 2004
CONSUMER COMPLAINED ABOUT THE COILS. THERE WERE NO SPARK PLUGS, AND WHEN THE COILS FAILED VEHICLE SHOOK AND LOST POWER. CURRENTLY THIS VEHICLE WAS NOT RUNNING ON ALL 8 CYLINDERS. *AK
JAGUAR X-TYPE (2003) — POWER TRAIN:MANUAL TRANSMISSION Feb 19, 2004
Incident date: Dec 11, 2003
WHILE TRAVELING ON THE INTERSTATE VEHICAL'S CRUISE CONTROL WAS ACTIVATED WHEN A GEAR BOX FAILURE OCCURED (THIS WAS THE MESSAGE DISPLAYED BY THE CAR), THEREFORE RESULTING IN THE CAR STALLING WHILE GOING APPROX 55MPH. THE CAR WAS THEN STUCK IN THE REAR BY ANOTHER VEHICAL THAT FAILED TO NOTICE MY VEHICAL SLOWING. I ALSO EXPRIENCED A FUEL GAGE EROOR ON 2/13/04 THE FUEL BOX WAS REPLACED BY THE DEAL... Read more
Crash
JAGUAR X-TYPE (2003) — ENGINE AND ENGINE COOLING:ENGINE Feb 19, 2004
Incident date: Dec 11, 2003
WHILE TRAVELING ON THE INTERSTATE VEHICAL'S CRUISE CONTROL WAS ACTIVATED WHEN A GEAR BOX FAILURE OCCURED (THIS WAS THE MESSAGE DISPLAYED BY THE CAR), THEREFORE RESULTING IN THE CAR STALLING WHILE GOING APPROX 55MPH. THE CAR WAS THEN STUCK IN THE REAR BY ANOTHER VEHICAL THAT FAILED TO NOTICE MY VEHICAL SLOWING. I ALSO EXPRIENCED A FUEL GAGE EROOR ON 2/13/04 THE FUEL BOX WAS REPLACED BY THE DEAL... Read more
Crash
JAGUAR X-TYPE (2003) — FUEL SYSTEM, GASOLINE Feb 19, 2004
Incident date: Dec 11, 2003
WHILE TRAVELING ON THE INTERSTATE VEHICAL'S CRUISE CONTROL WAS ACTIVATED WHEN A GEAR BOX FAILURE OCCURED (THIS WAS THE MESSAGE DISPLAYED BY THE CAR), THEREFORE RESULTING IN THE CAR STALLING WHILE GOING APPROX 55MPH. THE CAR WAS THEN STUCK IN THE REAR BY ANOTHER VEHICAL THAT FAILED TO NOTICE MY VEHICAL SLOWING. I ALSO EXPRIENCED A FUEL GAGE EROOR ON 2/13/04 THE FUEL BOX WAS REPLACED BY THE DEAL... Read more
Crash
JAGUAR XJ8 (1998) — EXTERIOR LIGHTING Feb 17, 2004
Incident date: Feb 16, 2004
THE REAR WINDOW MOUNTED BRAKE LIGHT FIXTURE OVERHEATED AND MELTED. IT APPEARS THAT THE HEAT GENERATED BY THE 5 BULBS IN THE FIXTURE IS ABOVE THE MELTING POINT OF THE PLASTIC MATERIAL. IN THIS CASE THE BULB BURNED OUT BEFORE A FIRE STARTED. *JB
JAGUAR X-TYPE (2003) — POWER TRAIN:AUTOMATIC TRANSMISSION Feb 14, 2004
Incident date: Feb 13, 2004
THIS IS NOW THE 3RD OCCASSION OF APPARENT TRANSMISSION SURGES WHILE DRIVING AT FREEWAY SPEED. AFTER PRESSING THE ACCELERATOR WHILE PASSING ANOTHER CAR, THE ENGINE RPM SHOT UP TO 9000, WHILE TO CAR FAILED TO ACCELERATE CAUSING A NEAR COLLISION. THE PRIOR 2 OCCURENCES WERE WHILE DRIVING AT 40-50MPH, THE CAR SUDDENLY DOWNSHIFTS WITH A GRINDING NOISE AND A CLUNK FROM THE ENGINE COMPARTMENT.*AK
JAGUAR XJ8L (1998) — ENGINE AND ENGINE COOLING Feb 13, 2004
Incident date: Feb 12, 2004
MY 1998 JAGUAR XJ8L CONTINUALLY STALLS AT HIGHWAY SPEED...JAGUAR KNOWS ABOUT THE PROBLEM AND USES IT AS A SOURCE OF CASH FLOW, CHARGING SEVERAL HUNDRED DOLLARS EACH 10,000 MILES TO REMEDY THE SITUATION THROUGH REPLACEMENT OF THE THROTTLE BODY OR CLEANING OF THE BREATHER PORTS...THIS CAR SHOULD BE RECALLED.*AK
JAGUAR S-TYPE (2000) — TIRES:TREAD/BELT Jan 31, 2004
Incident date: Jan 31, 2004
PREMATURE FAILURE OF BRIDGESTONE TURANZA TIRES ON MY 2000 S TYPE JAGUAR. THESE WERE THE ORIGINAL EQUIPMENT TIRES WHICH ARE 4 YEARS OLD WITH 26,000 MILES OF USE. EACH TIRE HAS DEVELOPED DRY ROT INDICATED BY MANY SMALL CRACKS IN THE TREAD. *JB
JAGUAR XJ6 (1995) — ENGINE AND ENGINE COOLING:ENGINE Jan 23, 2004
CONSUMER WOULD LIKE JAGUAR TO CORRECT A PERFORMANCE PROBLEM WITH HIS 1995 JAGUAR XJ6. *PH 1996 JAGUAR XJ6 IS EXPERIENCING PROBLEMS WITH PERSISTENT IDLE INSTABILITY WHICH OFTEN RESULTS IN THE VEHICLE QUITTING DURING NORMAL OPERATION. CONSUMER IS REQUESTING HELP IN GETTING THE PERFORMANCE PROBLEM CORRECTED. *MR *NM
JAGUAR X-TYPE (2002) — POWER TRAIN:AUTOMATIC TRANSMISSION Jan 23, 2004
ON 2 SEPARATE OCCASIONS, THE CONSUMER WAS UNABLE TO TAKE THE VEHICLE OUT OF THE PARK GEAR. THE DEALERSHIP REPLACED A SWITCH WHEN THE PROBLEM FIRST OCCURRED. ALSO AT 26,000 WHILE DRIVING ALL GAUGES ON THE DASHBOARD SUDDENLY WENT TO ZERO. THE DEALERSHIP WAS UNABLE TO DETERMINED THE CAUSE OF THE PROBLEM. *JB
JAGUAR X-TYPE (2002) — ELECTRICAL SYSTEM Jan 23, 2004
ON 2 SEPARATE OCCASIONS, THE CONSUMER WAS UNABLE TO TAKE THE VEHICLE OUT OF THE PARK GEAR. THE DEALERSHIP REPLACED A SWITCH WHEN THE PROBLEM FIRST OCCURRED. ALSO AT 26,000 WHILE DRIVING ALL GAUGES ON THE DASHBOARD SUDDENLY WENT TO ZERO. THE DEALERSHIP WAS UNABLE TO DETERMINED THE CAUSE OF THE PROBLEM. *JB
JAGUAR S-TYPE (2003) — EQUIPMENT:ELECTRICAL Jan 8, 2004
Incident date: May 3, 2003
CLIMATE CONTROL AND NAVIGATION SYSTEM. THE DEALER INFORMED ME THAT THE CLIMATE CONTROL SYSTEM AND NAVIGATION SYSTEM DO NOT WORK TOGETHER. WHEN THE OUTSIDE TEMP REACHES 85 OR ABOVE THE A/C WILL NOT WORK. I MUST TURN THE CAR OFF TO RESET. IF THE OUTSIDE TEMP IS BELOW 45, THE HEAT DOES NOT WORK. I HAVE BEEN INFORMED THAT THE FIX WILL BE OUT IN FEB OF 2004. THIS PROBLEM STARTED IN JUNE OF 2003. ... Read more
JAGUAR S-TYPE (2003) — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) Jan 8, 2004
Incident date: May 3, 2003
CLIMATE CONTROL AND NAVIGATION SYSTEM. THE DEALER INFORMED ME THAT THE CLIMATE CONTROL SYSTEM AND NAVIGATION SYSTEM DO NOT WORK TOGETHER. WHEN THE OUTSIDE TEMP REACHES 85 OR ABOVE THE A/C WILL NOT WORK. I MUST TURN THE CAR OFF TO RESET. IF THE OUTSIDE TEMP IS BELOW 45, THE HEAT DOES NOT WORK. I HAVE BEEN INFORMED THAT THE FIX WILL BE OUT IN FEB OF 2004. THIS PROBLEM STARTED IN JUNE OF 2003. ... Read more
JAGUAR S-TYPE (2000) — POWER TRAIN:AUTOMATIC TRANSMISSION Jan 7, 2004
THE GEAR BOX AND ENGINE WARNING LIGHT CAME ON. THIS OCCURRED BECAUSE OF TRANSMISSION FAILURE. TRANSMISSION NEEDED TO BE REPLACED. PRIOR TO THE LIGHTS COMING ON, WHEN CHANGING FROM PARK TO DRIVE VEHICLE JERKED FORWARD. EXCESSIVE FORCE HAD TO BE APPLIED.*AK
JAGUAR S-TYPE (2003) — ENGINE AND ENGINE COOLING:ENGINE Jan 7, 2004
WHEN DRIVING AT HIGHWAY SPEEDS VEHICLES LOST POWER. WHEN THE ENGINE LIGHT CAME ON THERE WAS A MESSAGE STATING INSUFFICIENT FUEL, AND RESTRICTED PERFORMANCE.*AK
JAGUAR X-TYPE (2003) — POWER TRAIN:AUTOMATIC TRANSMISSION Dec 22, 2003
Incident date: Dec 4, 2003
I PULLED INTP A SLOT ON A PARKING DECK. WHEN I TRIED TO CHANGE THE GEAR TO PARK THE CAR LUNGED FORWARD CRASHING INTO A RETAINING WALL. IT WAS PUSHING AGAINST THE WALL SO HARD I WAS AFRAID I WOULD GO THROUGH THE WALL OR OVER THE WALL. I WAS ON THE SECOND LEVEL OF THE DECK. WHEN I PUT THE CAR IN REVERSE IT SPED BACKWARD AND STRUCK A CAR PARKED BEHIND ME. IT THEN CRASHED INTO A CONCRETE WALL SPUN ARO... Read more
Crash
JAGUAR S-TYPE (2003) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Dec 18, 2003
Incident date: Dec 10, 2003
WHEN IN REVERSE THE ACCELERATOR GOT STUCK. AS A RESULT, VEHICLE SUDDENLY ACCELERATED INTO A PARKING GARAGE GUARD RAIL. *AK
Crash
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