Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Jul 14, 2004
SINCE PURCHASING THIS VEHICLE IT HAS BEEN IN FOR THE SAME PROBLEM 12 TIMES. EACH TIME THE BILL HAS BEEN BETWEEN $900.00 AND $1500.00 THIS IS THE SAME PROBLEM. THE THROTTLE CONTROL HAS BEEN REPLACED 4 TIMES. THE ENGINE LIGHTS GO ON IN THE DASH AND THE CAR GOES INTO LIMP MODE EVEN ON THE HIGHWAY. THIS IS VERY DANGEROUS. THE LAST SERVICE FOR THIS COMPLAINT WAS THE FIRST PART ON JULY. THIS IS THE 14TH... Read more
Incident date: Jul 14, 2004
WHILE DRIVING AT ANY SPEED THERE WAS SEVERE VIBRATION IN FRONT AND REAR. THE VEHICLE WAS TAKEN TO DEALERSHIP, AND TECHNICIAN DETERMINED THAT RIMS WERE BENT. PREVIOUS TO DIAGNOSIS, CONSUMER REPLACED ONE OF THE REAR RIMS WHICH WAS BENT. *AK A TOTAL OF FIVE RIMS REPLACED AND THE TIRES WERE REPLACED BECAUSE THEY WEREN'T SUITABLE FOR THE RIMS. *SC
Incident date: Sep 26, 2003
WHILE DRIVING VEHICLE LOST POWER AND ALL WARNING LIGHTS STARTED FLASHING.*MR (NAR) *CB
JAGUAR
XK8 SPORTS
(1999) — ELECTRICAL SYSTEM
Jul 7, 2004
Incident date: Jul 6, 2004
CONVERTIBLE ROOF MOTOR CEASED TO OPERATE. *NM
Incident date: Jan 14, 2003
VEHICLE INSTRUMENT PANEL IS INOPERATIVE.*MR THE CONSUMER HAD EXPERIENCED SEVERAL PROBLEMS WITH THE VEHICLE. THE DASHBOARD HAD TO BE REPLACED AS RESULT OF THE INSTRUMENT PANEL, THE DRIVER SIDE DOOR WAS WOULD NOT OPEN FROM THE OUTSIDE, THE WARNING LIGHT FLASHED ON INDICATING A PROBLEM WITH THE ENGINE AND THE VEHICLE WOULD OVERHEAT AND SHUT DOWN ON ROADWAYS. THE DEALER WAS NOTIFIED AND VEHICLE WAS... Read more
Incident date: Jan 14, 2003
VEHICLE INSTRUMENT PANEL IS INOPERATIVE.*MR THE CONSUMER HAD EXPERIENCED SEVERAL PROBLEMS WITH THE VEHICLE. THE DASHBOARD HAD TO BE REPLACED AS RESULT OF THE INSTRUMENT PANEL, THE DRIVER SIDE DOOR WAS WOULD NOT OPEN FROM THE OUTSIDE, THE WARNING LIGHT FLASHED ON INDICATING A PROBLEM WITH THE ENGINE AND THE VEHICLE WOULD OVERHEAT AND SHUT DOWN ON ROADWAYS. THE DEALER WAS NOTIFIED AND VEHICLE WAS... Read more
Incident date: Jan 14, 2003
VEHICLE INSTRUMENT PANEL IS INOPERATIVE.*MR THE CONSUMER HAD EXPERIENCED SEVERAL PROBLEMS WITH THE VEHICLE. THE DASHBOARD HAD TO BE REPLACED AS RESULT OF THE INSTRUMENT PANEL, THE DRIVER SIDE DOOR WAS WOULD NOT OPEN FROM THE OUTSIDE, THE WARNING LIGHT FLASHED ON INDICATING A PROBLEM WITH THE ENGINE AND THE VEHICLE WOULD OVERHEAT AND SHUT DOWN ON ROADWAYS. THE DEALER WAS NOTIFIED AND VEHICLE WAS... Read more
Incident date: Jan 14, 2003
VEHICLE INSTRUMENT PANEL IS INOPERATIVE.*MR THE CONSUMER HAD EXPERIENCED SEVERAL PROBLEMS WITH THE VEHICLE. THE DASHBOARD HAD TO BE REPLACED AS RESULT OF THE INSTRUMENT PANEL, THE DRIVER SIDE DOOR WAS WOULD NOT OPEN FROM THE OUTSIDE, THE WARNING LIGHT FLASHED ON INDICATING A PROBLEM WITH THE ENGINE AND THE VEHICLE WOULD OVERHEAT AND SHUT DOWN ON ROADWAYS. THE DEALER WAS NOTIFIED AND VEHICLE WAS... Read more
Incident date: May 24, 2004
WHILE DRIVING REAR DRIVER/PASSENGER SIDE TIRE SIDEWALL SEPARATED. CONSUMER MANAGED TO CHANGE TIRES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. CONTINENTAL, 225/45R17
Incident date: Jun 12, 2004
HAD A FLAT. CHANGED AND TOOK TO SERVICE. THEY REPORTED ALL 4 TIRES ARE BAD AND 4 WHEEL RIMS ARE BENT. TOOK TO IMPARTIAL 3RD SERVICE CENTER. THEY REPORTED ALL 5 RIMS ARE BENT, INCLUDING THE SPARE WE JUST PUT ON, IT HAD NEVER BEEN USED. JAGUAR AS OF NOW INSISTS THAT IT IS NOT A MANUFACTURERS DEFECT. WE BELIEVE THE THIRD PARTY SOURCES AND BELIEVE THAT IT IS A MANUFACTURER DEFECT. WE ALSO BELIEV... Read more
1 injured
Incident date: Jul 5, 2004
WE PURCHASED A NEW S-TYPE 2000 JAGUAR. THE CAR NOW HAS 40,000 MILES AND HAS HAD THREE TRANSMISSIONS. STARTING WITH THE SECOND TRANSMISSION, I TRIED TO GET JAGUAR TO STEP UP TO THE PLATE AND ADMIT THIS CAR WAS FAULTY. UNFORTUNATELY NOTHING REALLY HAPPENED. I JUST RECEIVED A ABSURD "THANK YOU FOR CONTACTING JAGUAR" MESSAGE. THE CAR STARTED HAVING PROBLEMS AGAIN ABOUT A MONTH AGO, I TOOK IT IN AND... Read more
Incident date: Jul 4, 2004
THE DRIVER'S SHOULDER HARNESS LOCKS UP AND WILL NOT EXTEND SO THAT IT CAN BE PUT ON. WE ARE TOLD THIS IS NORMAL FOR AN ENGLISH CAR AND TO DRIVE WITHOUT THE SHOULDER HARNESS. THE SHOULDER HARNESS FAILED TO RESTRAIN IN AN ACCIDENT AND FULLY EXTENDED AND BROKE.*AK
Crash
2 injured
Incident date: Feb 8, 2004
PROBLEMS WITH TIRES ON 2003 JAGUAR X-TYPE. *MR THE VEHICLE HIT A POT HOLE AND THE FRONT TIRE WENT FLAT. THE TIRE HAD A SLIT ON THE OUTSIDE, SLIGHTLY ABOVE THE TREADS. ANOTHER TIRE HAD A BULDGE AND WAS ALSO REPLACED. ONE OF THE REPLACEMENT TIRE WAS LOSING AIR. THE CONSUMER DISCOVERED THAT THIS TIRE ALSO HAD A SLIT IN THE SAME PLACE AS THE FIRST TWO. THE INCIDENT REPEATED AGAIN AND THE RIM ... Read more
Incident date: Jun 28, 2004
INTERMITTENTLY WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. IT STALLED THREE TIMES IN TWO WEEKS. THERE WAS A RECALL FOR THIS PROBLEM, BUT ONLY FOREIGN VEHICLES WERE INVOLVED. *AK THE PROBLEM CONTINUED. *SC *JB
Incident date: Jan 1, 2004
2004 JAGUAR XJR ELECTRICAL PROBLEMS.*MR THE VEHICLE LEFT THE CONSUMER AND HIS FAMILY STRANDED BECAUSE OF AN ELECTRICAL SHORTING WHICH REQUIRED THE ENTIRE DASHBOARD TO BE REPLACED. IN MARCH OF 2004 THE AIR BAG MALFUNCTION WHICH CAUSED PARTS TO BE REPLACED. THE VEHICLE LOST AIR SUSPENSION WHICH RESULTED IN A SUDDEN ROCKING AND MARKED LOWERING OF THE VEHICLE. (2004 JAGUAR XJR) *JB
Incident date: Jan 1, 2004
2004 JAGUAR XJR ELECTRICAL PROBLEMS.*MR THE VEHICLE LEFT THE CONSUMER AND HIS FAMILY STRANDED BECAUSE OF AN ELECTRICAL SHORTING WHICH REQUIRED THE ENTIRE DASHBOARD TO BE REPLACED. IN MARCH OF 2004 THE AIR BAG MALFUNCTION WHICH CAUSED PARTS TO BE REPLACED. THE VEHICLE LOST AIR SUSPENSION WHICH RESULTED IN A SUDDEN ROCKING AND MARKED LOWERING OF THE VEHICLE. (2004 JAGUAR XJR) *JB
Incident date: Jan 1, 2004
2004 JAGUAR XJR ELECTRICAL PROBLEMS.*MR THE VEHICLE LEFT THE CONSUMER AND HIS FAMILY STRANDED BECAUSE OF AN ELECTRICAL SHORTING WHICH REQUIRED THE ENTIRE DASHBOARD TO BE REPLACED. IN MARCH OF 2004 THE AIR BAG MALFUNCTION WHICH CAUSED PARTS TO BE REPLACED. THE VEHICLE LOST AIR SUSPENSION WHICH RESULTED IN A SUDDEN ROCKING AND MARKED LOWERING OF THE VEHICLE. (2004 JAGUAR XJR) *JB
Incident date: Apr 14, 2004
WHILE DRIVING AT LOW SPEEDS THE VEHICLE STALLED THREE TIMES. *AK IT WAS DETERMINED THAT THE STALLING WAS CAUSED BY THE THROTTLE CABLE HOUSING. *NM
Incident date: Jun 13, 2004
THE VEHICLES ENGINE STALLED WITHOUT WARNING WHILE DRIVING AT APPROXIMATELY 60 MPH ON A 4-LANE LIMITED ACCESS HIGHWAY. THE INSTRUMENT PANEL DISPLAY READ ENGINE STALLED . MY WIFE WAS DRIVING AND SHE WAS ABLE TO COAST THE CAR TO THE SIDE OF THE ROAD TO A SAFE STOP. FORTUNATELY THERE WAS NO OTHER TRAFFIC IN THE IMMEDIATE VICINITY. THE ENGINE RESTARTED ONCE THE IGNITION WAS TURNED OFF AND BACK ON... Read more
Incident date: Jun 13, 2004
THE VEHICLES ENGINE STALLED WITHOUT WARNING WHILE DRIVING AT APPROXIMATELY 60 MPH ON A 4-LANE LIMITED ACCESS HIGHWAY. THE INSTRUMENT PANEL DISPLAY READ ENGINE STALLED . MY WIFE WAS DRIVING AND SHE WAS ABLE TO COAST THE CAR TO THE SIDE OF THE ROAD TO A SAFE STOP. FORTUNATELY THERE WAS NO OTHER TRAFFIC IN THE IMMEDIATE VICINITY. THE ENGINE RESTARTED ONCE THE IGNITION WAS TURNED OFF AND BACK ON... Read more
Incident date: Jun 22, 2004
IN THE 1 1/2 YEARS THAT I HAVE OWNED MY VEHICLE IT HAS BEEN INT HE SHOP 15 TIMES FOR VARIOUS REASONS: ELECTRICAL, TRANSMISSION, FRONT END PROBLEMS, STEERING, ACCELERATIONS ETC...JAGUAR HAS BEEN DRAGGING THEIR FEET FOR 4 MONTHS IN RECTIFYING PROBLEMS. CONSUMER AFFIARS IS WORTHLESS AND HAVE ACCUSED ME OF "OUTGROWING" MY CAR. NOT CONCERNED ABOUT THEIR CUSTOMERS JUST DOESN'T WANT THEIR CAR BACK.*AK
Incident date: Jun 22, 2004
IN THE 1 1/2 YEARS THAT I HAVE OWNED MY VEHICLE IT HAS BEEN INT HE SHOP 15 TIMES FOR VARIOUS REASONS: ELECTRICAL, TRANSMISSION, FRONT END PROBLEMS, STEERING, ACCELERATIONS ETC...JAGUAR HAS BEEN DRAGGING THEIR FEET FOR 4 MONTHS IN RECTIFYING PROBLEMS. CONSUMER AFFIARS IS WORTHLESS AND HAVE ACCUSED ME OF "OUTGROWING" MY CAR. NOT CONCERNED ABOUT THEIR CUSTOMERS JUST DOESN'T WANT THEIR CAR BACK.*AK
Incident date: Jun 22, 2004
IN THE 1 1/2 YEARS THAT I HAVE OWNED MY VEHICLE IT HAS BEEN INT HE SHOP 15 TIMES FOR VARIOUS REASONS: ELECTRICAL, TRANSMISSION, FRONT END PROBLEMS, STEERING, ACCELERATIONS ETC...JAGUAR HAS BEEN DRAGGING THEIR FEET FOR 4 MONTHS IN RECTIFYING PROBLEMS. CONSUMER AFFIARS IS WORTHLESS AND HAVE ACCUSED ME OF "OUTGROWING" MY CAR. NOT CONCERNED ABOUT THEIR CUSTOMERS JUST DOESN'T WANT THEIR CAR BACK.*AK
Incident date: Jun 22, 2004
IN THE 1 1/2 YEARS THAT I HAVE OWNED MY VEHICLE IT HAS BEEN INT HE SHOP 15 TIMES FOR VARIOUS REASONS: ELECTRICAL, TRANSMISSION, FRONT END PROBLEMS, STEERING, ACCELERATIONS ETC...JAGUAR HAS BEEN DRAGGING THEIR FEET FOR 4 MONTHS IN RECTIFYING PROBLEMS. CONSUMER AFFIARS IS WORTHLESS AND HAVE ACCUSED ME OF "OUTGROWING" MY CAR. NOT CONCERNED ABOUT THEIR CUSTOMERS JUST DOESN'T WANT THEIR CAR BACK.*AK
Incident date: Jun 22, 2004
IN THE 1 1/2 YEARS THAT I HAVE OWNED MY VEHICLE IT HAS BEEN INT HE SHOP 15 TIMES FOR VARIOUS REASONS: ELECTRICAL, TRANSMISSION, FRONT END PROBLEMS, STEERING, ACCELERATIONS ETC...JAGUAR HAS BEEN DRAGGING THEIR FEET FOR 4 MONTHS IN RECTIFYING PROBLEMS. CONSUMER AFFIARS IS WORTHLESS AND HAVE ACCUSED ME OF "OUTGROWING" MY CAR. NOT CONCERNED ABOUT THEIR CUSTOMERS JUST DOESN'T WANT THEIR CAR BACK.*AK
Incident date: Jun 22, 2004
INDEPENDENT REPAIR SHOP REPLACED THE FUEL PUMP THREE TIMES. DEALER WAS NOTIFIED. *AK
Incident date: Jun 10, 2004
MOVEMENT IS DIFFICULT TO PREDICT. AT 15 MPH SIGNIFICANT UPSHIFTING. PROBLEM OCCURS IN COASTING AT 20 MPH DOWN TO 10 MPH. AS YOU DECELERATE CAR LURCHES INTO FISRT GEAR. MAKING BRAKE DISTANCE IMPOSSIBLE TO PREDICT. CAUSING ACCIDENTS AT TRAFFIC STOPPING POINTS. ALSO SIGNIFICANT LURCHING AT 15MPH, 40MPH AND THEN AFTER 70MPH. CAR IS AN AUTOMATIC AND DRIVES LIKE A MANUAL, IS THE PRIMARY CONCERN A... Read more
Incident date: Jun 10, 2004
MOVEMENT IS DIFFICULT TO PREDICT. AT 15 MPH SIGNIFICANT UPSHIFTING. PROBLEM OCCURS IN COASTING AT 20 MPH DOWN TO 10 MPH. AS YOU DECELERATE CAR LURCHES INTO FISRT GEAR. MAKING BRAKE DISTANCE IMPOSSIBLE TO PREDICT. CAUSING ACCIDENTS AT TRAFFIC STOPPING POINTS. ALSO SIGNIFICANT LURCHING AT 15MPH, 40MPH AND THEN AFTER 70MPH. CAR IS AN AUTOMATIC AND DRIVES LIKE A MANUAL, IS THE PRIMARY CONCERN A... Read more
Incident date: Jun 10, 2004
MOVEMENT IS DIFFICULT TO PREDICT. AT 15 MPH SIGNIFICANT UPSHIFTING. PROBLEM OCCURS IN COASTING AT 20 MPH DOWN TO 10 MPH. AS YOU DECELERATE CAR LURCHES INTO FISRT GEAR. MAKING BRAKE DISTANCE IMPOSSIBLE TO PREDICT. CAUSING ACCIDENTS AT TRAFFIC STOPPING POINTS. ALSO SIGNIFICANT LURCHING AT 15MPH, 40MPH AND THEN AFTER 70MPH. CAR IS AN AUTOMATIC AND DRIVES LIKE A MANUAL, IS THE PRIMARY CONCERN A... Read more
Incident date: Jun 8, 2004
HEADLIGHTS SUDDENLY FAILED FOR NO APPARENT REASON-ELECTRICAL. *AK
Incident date: Mar 26, 2003
NAR 04/21/2003 MR THE CONSUMERS AUTOMOBILE WAS IN A SERIES BLOCK OF VEHICLES BUILD AND SOLD WITH A DEFECTIVE CHIP. AFTER HAVING SEVERAL PROBLEMS WITH THE VEHICLE SUCH AS; THE SEAT BELT ADJUSTERS BROKEN, THE CLOCK RADIO AUDIO SYSTEM INOPERATIVE, THE BRAKES HAVING BEEN REPLACED, FAILURE OF THE TRANSMISSION INTERLOCKING WHICH CAUSES A CLICKING NOISE. AND TO DATE THE CONSUMER HAS ONLY RECEIVED ON... Read more
Incident date: Mar 26, 2003
NAR 04/21/2003 MR THE CONSUMERS AUTOMOBILE WAS IN A SERIES BLOCK OF VEHICLES BUILD AND SOLD WITH A DEFECTIVE CHIP. AFTER HAVING SEVERAL PROBLEMS WITH THE VEHICLE SUCH AS; THE SEAT BELT ADJUSTERS BROKEN, THE CLOCK RADIO AUDIO SYSTEM INOPERATIVE, THE BRAKES HAVING BEEN REPLACED, FAILURE OF THE TRANSMISSION INTERLOCKING WHICH CAUSES A CLICKING NOISE. AND TO DATE THE CONSUMER HAS ONLY RECEIVED ON... Read more
JAGUAR
X-TYPE
(2002) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jun 9, 2004
Incident date: Mar 26, 2003
NAR 04/21/2003 MR THE CONSUMERS AUTOMOBILE WAS IN A SERIES BLOCK OF VEHICLES BUILD AND SOLD WITH A DEFECTIVE CHIP. AFTER HAVING SEVERAL PROBLEMS WITH THE VEHICLE SUCH AS; THE SEAT BELT ADJUSTERS BROKEN, THE CLOCK RADIO AUDIO SYSTEM INOPERATIVE, THE BRAKES HAVING BEEN REPLACED, FAILURE OF THE TRANSMISSION INTERLOCKING WHICH CAUSES A CLICKING NOISE. AND TO DATE THE CONSUMER HAS ONLY RECEIVED ON... Read more
Incident date: Mar 26, 2003
NAR 04/21/2003 MR THE CONSUMERS AUTOMOBILE WAS IN A SERIES BLOCK OF VEHICLES BUILD AND SOLD WITH A DEFECTIVE CHIP. AFTER HAVING SEVERAL PROBLEMS WITH THE VEHICLE SUCH AS; THE SEAT BELT ADJUSTERS BROKEN, THE CLOCK RADIO AUDIO SYSTEM INOPERATIVE, THE BRAKES HAVING BEEN REPLACED, FAILURE OF THE TRANSMISSION INTERLOCKING WHICH CAUSES A CLICKING NOISE. AND TO DATE THE CONSUMER HAS ONLY RECEIVED ON... Read more
Incident date: Mar 26, 2003
NAR 04/21/2003 MR THE CONSUMERS AUTOMOBILE WAS IN A SERIES BLOCK OF VEHICLES BUILD AND SOLD WITH A DEFECTIVE CHIP. AFTER HAVING SEVERAL PROBLEMS WITH THE VEHICLE SUCH AS; THE SEAT BELT ADJUSTERS BROKEN, THE CLOCK RADIO AUDIO SYSTEM INOPERATIVE, THE BRAKES HAVING BEEN REPLACED, FAILURE OF THE TRANSMISSION INTERLOCKING WHICH CAUSES A CLICKING NOISE. AND TO DATE THE CONSUMER HAS ONLY RECEIVED ON... Read more
Incident date: Mar 26, 2003
NAR 04/21/2003 MR THE CONSUMERS AUTOMOBILE WAS IN A SERIES BLOCK OF VEHICLES BUILD AND SOLD WITH A DEFECTIVE CHIP. AFTER HAVING SEVERAL PROBLEMS WITH THE VEHICLE SUCH AS; THE SEAT BELT ADJUSTERS BROKEN, THE CLOCK RADIO AUDIO SYSTEM INOPERATIVE, THE BRAKES HAVING BEEN REPLACED, FAILURE OF THE TRANSMISSION INTERLOCKING WHICH CAUSES A CLICKING NOISE. AND TO DATE THE CONSUMER HAS ONLY RECEIVED ON... Read more
Incident date: Mar 26, 2003
NAR 04/21/2003 MR THE CONSUMERS AUTOMOBILE WAS IN A SERIES BLOCK OF VEHICLES BUILD AND SOLD WITH A DEFECTIVE CHIP. AFTER HAVING SEVERAL PROBLEMS WITH THE VEHICLE SUCH AS; THE SEAT BELT ADJUSTERS BROKEN, THE CLOCK RADIO AUDIO SYSTEM INOPERATIVE, THE BRAKES HAVING BEEN REPLACED, FAILURE OF THE TRANSMISSION INTERLOCKING WHICH CAUSES A CLICKING NOISE. AND TO DATE THE CONSUMER HAS ONLY RECEIVED ON... Read more
Incident date: Jun 5, 2004
CAR HAS STALLED ON THE HIGHWAY WHILE TRAVELING APPROX. 65 MPH. THE CAR HAS BEEN INTO THE WHITE ALLEN JAGUAR DEALERSHIP IN DAYTON OHIO AND THEY HAVE NOT BEEN ABLE TO ISOLATE THE ISSUE. ALTHOUGH, I HAVE PAID THEM ON EACH OCCASION TO CLEAN OUT THE THROTTLE BODY SCREEN. THIS PAST WEKEND I WAS ON I-75 IN CINCINNATI AND IT STALLED NEARLY CAUSING A SERIOUS ACCIDENT WHEN I HAD TO TRAIL ACROSS 4 LANES TO R... Read more
Incident date: Jun 5, 2004
CAR HAS STALLED ON THE HIGHWAY WHILE TRAVELING APPROX. 65 MPH. THE CAR HAS BEEN INTO THE WHITE ALLEN JAGUAR DEALERSHIP IN DAYTON OHIO AND THEY HAVE NOT BEEN ABLE TO ISOLATE THE ISSUE. ALTHOUGH, I HAVE PAID THEM ON EACH OCCASION TO CLEAN OUT THE THROTTLE BODY SCREEN. THIS PAST WEKEND I WAS ON I-75 IN CINCINNATI AND IT STALLED NEARLY CAUSING A SERIOUS ACCIDENT WHEN I HAD TO TRAIL ACROSS 4 LANES TO R... Read more
Incident date: Jun 5, 2004
CAR HAS STALLED ON THE HIGHWAY WHILE TRAVELING APPROX. 65 MPH. THE CAR HAS BEEN INTO THE WHITE ALLEN JAGUAR DEALERSHIP IN DAYTON OHIO AND THEY HAVE NOT BEEN ABLE TO ISOLATE THE ISSUE. ALTHOUGH, I HAVE PAID THEM ON EACH OCCASION TO CLEAN OUT THE THROTTLE BODY SCREEN. THIS PAST WEKEND I WAS ON I-75 IN CINCINNATI AND IT STALLED NEARLY CAUSING A SERIOUS ACCIDENT WHEN I HAD TO TRAIL ACROSS 4 LANES TO R... Read more
Incident date: Jan 1, 1901
VEHICLE IS NOT GETTING TRACTION ON SLIPPERY ROADS AS WELL AS A NOISE COMING FROM THE TRANSMISSION.*MR THE CONSUMER RECEIVED A TRANSMISSION RECALL BUT IT DOESN'T SEEM TO BE RELATED TO THE TRACTION PROBLEM. *NM
Incident date: May 30, 2004
MY LOW (20,000) MILEAGE BUT OUT-OF-WARRANTY CAR UNEXPECTEDLY (NO WARNING WHAT SO EVER) THREW ITS TIMING CHAIN, RESULTING IN DAMAGE TO THE CHAIN AND MORE IMPORTANTLY, TO THE ENGINE. A DAMAGED ENGINE WILL COST MORE THAN $10,000 TO REPLACE. BASED ON WEB RESEARCH, ITS A NOT-UNCOMMON PROBLEM (WITH THE TIMING CHAIN) THAT OTHER OWNERS OF THIS VEHICLE HAVE SUFFERED, REGARDLESS OF SERVICE AND MAINTENANCE... Read more
Incident date: May 28, 2004
WHILE DRIVING ENGINE EXPLODED. AS A RESULT, THE WINDOWS BEGAN TO FOG UP. THE CAUSE HAS NOT BEEN DETERMINED. *AK
Incident date: May 2, 2004
HAVE EXPERIENCED SEVERAL OCCURRENCES OF POWER TRAIN SHUTDOWN TO DO ELECTRONICS ON 2002 JAGUAR X TYPE VIN # [XXX]...THIS OCCURS IN MOVING TRAFFIC AT ALL SPEEDS. REPRESENTS A SERIOUS SAFETY ISSUE. I HAVE ASKED JAGUAR MOTOR CO TO REPLACE THE VEHICLE...THEY CLAIMS IT HAS BEEN REPAIRED. NOT THE CASE AS THE MALFUNCTION HAS OCCURRED SEVERAL TIMES WHICH RESULTED IN MAIN HARNESS & ECU REPLACED... *AK IN... Read more
Incident date: Apr 15, 2004
I LEASED A NEW 2004 JAGUAR X TYPE FROM SHELTON JAGUAR IN NAPLES, FLORIDA IN LATE MARCH. I NOTICED A SHUDDER IN THE STEERING WHEEL AND WENT INTO THE DEALERSHIP TO REPORT IT. I SPOKE TO THE SERVICE MANAGER ON APRIL 15TH AND HE SAID THAT IT WAS NORMAL FOR THIS TYPE OF VEHICLE. LATER THE SAME DAY, AS I WAS TURNING LEFT AT AN INTERSECTION, I HEARD A LOUD BANG AND IT SOUNDED LIKE SOMETHING DROPPED ... Read more
Incident date: May 17, 2004
AFTER SPOTTING FLUID ON THE FLOOR, I CHECKED THE LEVELS IN THE CAR AND FOUND THAT THE POWER STEERING FLUID WAS LOW. AFTER FILLING THE PS RESERVIOR, I TOOK THE CAR TO THE NEAREST FORD DEALER, SINCE THE JAGUAR DEALER WAS 225 MILES AWAY. THEY FOUND A LEAK IN THE HIGH PRESSURE POWER STEERING HOSE. I WAS TOLD IT WAS A GOOD THING I DIDN'T DRIVE IT VERY FAR, SINCE IT COULD HAVE CAUSED THE PUMP AND RAC... Read more
Incident date: Jan 1, 1901
CONSUMER HAD CONSIDERABLE PROBLEMS WITH A DEAD BATTERY. *PH *SC *JB
Incident date: Jan 1, 1901
PROBLEMS WITH WIND NOISE ON DRIVER'S SIDE WINDOW. *MR THE FRONT DOOR WAS HARD TO OPEN, THE J GATE CLICKED ALL THE TIME WHEN BRAKING, AIR LEAKED IN THE DRIVER'S FRONT WINDOW ALONG WITH NOISE, THERE WAS A HUM NOISE WHEN GOING AT HIGHWAY SPEEDS, AND THE CENTER CONSOLE LIGHT FLASHED. *SC *JB
Incident date: Jan 1, 1901
PROBLEMS WITH WIND NOISE ON DRIVER'S SIDE WINDOW. *MR THE FRONT DOOR WAS HARD TO OPEN, THE J GATE CLICKED ALL THE TIME WHEN BRAKING, AIR LEAKED IN THE DRIVER'S FRONT WINDOW ALONG WITH NOISE, THERE WAS A HUM NOISE WHEN GOING AT HIGHWAY SPEEDS, AND THE CENTER CONSOLE LIGHT FLASHED. *SC *JB
VEHICLE STALLED AND COASTED TO A STOP WHILE DRIVING AT 65 MPH. PUSHING THE ACCELERATOR DURING THIS TIME WAS TOTALLY INEFFECTIVE. *AK