Showing 3,627 complaints for JAGUAR
Incident date: Oct 22, 2004
CONSUME RECEIVED RECALL 99V138000 FOR THE THROTTLE BODY. CONSUMER TOOK THE VEHICLE TO DEALER, AND THE VEHICLE WAS TAKEN FOR A TEST AFTER INSTALLATION OF THE THROTTLE BODY, AND THE THERMOSTAT WENT OUT. VEHICLE WAS DESTROYED, AND THE CONSUMER WAS CHARGED FOR THE NEW PARTS. DEALER WAS INSTRUCTED TO REPLACE THE VEHICLE PRIOR TO MAKING REPAIRS TO THE THROTTLE BODY. *AK
Incident date: Jul 15, 2004
WHEN APPLYING THE BRAKE PEDAL TO COME TO A STOP VEHICLE INTERMITTENTLY COMMENCED TO ACCELERATE. THIS INCIDENT OCCURRED ON FIVE SEPARATE OCCASIONS. ON TWO OCCASIONS IT CAUSED THE VEHICLE TO HIT A POLE AND THE BACK BUMPER OF ANOTHER VEHICLE. DEALER COULD NOT DUPLICATE THE PROBLEM. *AK
Crash
Incident date: Oct 25, 2004
CONSUMER'S WIFE WAS TRAVELING AT ABOUT 55 MPH AND VEHICLE HIT A POT HOLE. THE IMPACT BROKE THE ENTIRE TIRE RIM. CONSUMER TOOK THE RIM TO THE DEALER, AND WAS TOLD THAT JAGUAR NO LONGER MADE THIS TYPE OF TIRE RIM, AND THEY WOULD HAVE TO EXCHANGE ALL THE RIMS, BUT WOULD ONLY BE CHARGED FOR ONE. *AK
Incident date: Sep 1, 2004
CAR STALLED AT HIGH SPEEDS FROM 44,000 UNTIL TRADE-IN ON SEPT 4 AT 69,000 MILES. LUCKILY NO ONE WAS EVER HURT. HOWEVER, WE HAD EXPECTED TO KEEP THE CAR FOR LONGER AS WE DID OUR LAST CAR OF OVER 100,000. WE KEPT TAKING IT BACK TO JAGUAR BUT THEY SAID IT WAS NOT THEIR PROBLEM BUT THE THROTTLE JUST NEEDED TO BE CLEANED. THEY EVEN TAUGHT MY HUSBAND HOW TO CLEAN THE THROTTLE. DURING THE LAST 6 MONT
... HS WE HAD THE CAR, WE HAD IT TO THE JAGUAR DEALER AND TWO OTHER INDEPENDENT REPAIR PLACES TO TRY TO FIX THE STALLING. NO ONE WAS ABLE TO FIX IT. AFTER TWO MORE VERY BAD SCARES OF STALLING AT HIGH SPEEDS IN TWO DAYS, WE FELT WE HAD NO CHOICE BUT TO GET RID OF IT BEFORE WE (AND OTHERS) WERE IN A TERRIBLE ACCIDENT. APPROXIMATELY 3 WEEKS LATER WE RECEIVED A RECALL NOTICE THAT THERE WAS A THROTTLE PROBLEM WITH OUR JAGUAR THAT CAUSED CARS TO STALL AT HIGH SPEEDS AND THAT THEY WOULD REPAIR IT. WE ASKED FOR REIMBURSEMENT FOR ALL THE REPAIRS. JAGUAR SAID SOME WERE ROUTINE MAINTENANCE AND THE OTHERS WERE PERFORMED AT INDEPENDENT REPAIR CENTERS SO NOT COVERED. WE THINK THEY SHOULD NOT ONLY PAY OUR BILLS FOR TRYING TO FIX THE PROBLEM, BUT ALSO SHOULD COMPENSATE US FOR HAVING TO TRADE THE CAR IN EARLY WHEN THEY KNEW THE PROBLEM EXISTED BUT HAD NOT TRIED TO FIX IT FOR US OR OTHERS HAVING OUR MODEL.Read more
Incident date: Oct 19, 2004
WHILE DRIVING ,THE VEHICLE STALLED. THE CONSUMER WA ABLE TO RESTART THE VEHICLE AND DROVE TO THE DEALER TO HAVE IT INSPECTED. THE MECHANIC INFORMED THE CONSUMER THE PROBLEM COULD NOT BE DUPLICATED. PLEASE PROVIDE ADDITIONAL DETAILS. *JB
Incident date: Oct 11, 2004
OWNER OF A JAGUAR S-TYPE 4.0, 2001, 54,000 MILES : A WARNING LIGHT CAME UP INDICATING "SHIFT GEAR FAILURE". THE CAR WAS TAKEN TO THE DEALERSHIP AS PER THEIR REQUEST TO INVESTIGATE THE SITUATION. AFTER 3 DAYS I WAS TOLD THAT A NEW TRANSMISSION WAS NEEDED. I ASKED HOW A RELATIVELY NEW CAR, VERY WELL KEPT (EVERY SERVICE WAS DONE ON TIME AND AT THE DEALERSHIP) COULD HAVE THIS MAJOR PROBLEM. I WAS TO
... LD THAT THIS TYPE OF CAR FREQUENTLY HAVE THIS PROBLEMS. JAGUAR IS REPLACING THE TRANSMISSION WITH A REFURBISHED ONE FOR A COST OF $2240.00 PLUS TAX. WHAT CAN I DO TO GET SOME OF THIS EXPENSE BACK. DO I HAVE A VALID CLAIM ? IT IS JUST HARD TO SEE AN EXPENSIVE CAR LIKE THIS HAVE THIS TYPE OF PROBLEM AND SINCE THE INSURANCE EXPIRED (50,000 MILES) JUST BE TOLD TO TAKE IT OR LEAVE IT. ACTUALLY I WAS TOLD THAT JAGUAR WAS DOING ME A FAVOR BY PROVIDING SUCH AN INEXPENSIVE TRANSMISSION THAT THEY TIPICALLY COST ABOUT $6,300.00. *AKRead more
Incident date: Oct 11, 2004
MY 2003 LEASED JAGUAR WAS RECENTLY SERVICED AT 19,000 MILES. MY FRONT TIRES WERE LOSING AIR AND ASKED THE SERVICE DEPARTMENT FIND OUT WHY. I WAS TOLD THE FRONT RIMS WERE BENT AND THE TIRES WERE WORN ON THE INSIDE. THIS IS NOT COVERED UNDER WARRANTY. THIS CAR WAS RECALLED ONCE AND I HAD TO BE TOWED TWICE DUE TO PROBLEMS WITH THE AIR CONDITIONING NOT WORKING PROPERLY DUE TO MANUFACTURER PROBLEM
... AND THE RADIATOR'S CLAMP COMING LOOSE, WHICH IS ALSO A MANUFACTURER PROBLEM. AT 19,000 MILES BENT RIMS AND NEW TIRES ARE OBSURED.*AKRead more
Incident date: Oct 4, 2004
THE VEHICLE STALLED INADVERTENTLY AT HIGH SPEEDS AND AT LOWER SPEEDS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO STATED THEY WERE AWARE TO THE PROBLEM. THEY REPLACED THE THROTTLE BODY SYSTEM. THE CONSUMER LEFT THE DEALER AND 5 MINUTES LATER THE VEHICLE STALLED AGAIN. *AK IN ADDITION TO THE STALLING PROBLEM, THE VEHICLE REQUIRED REPLACEMENT OF THE RIGHT WHEEL ROTOR AND CALIPER ON TWO
... OCCASIONS. *SCRead more
Incident date: Oct 4, 2004
THE VEHICLE STALLED INADVERTENTLY AT HIGH SPEEDS AND AT LOWER SPEEDS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO STATED THEY WERE AWARE TO THE PROBLEM. THEY REPLACED THE THROTTLE BODY SYSTEM. THE CONSUMER LEFT THE DEALER AND 5 MINUTES LATER THE VEHICLE STALLED AGAIN. *AK IN ADDITION TO THE STALLING PROBLEM, THE VEHICLE REQUIRED REPLACEMENT OF THE RIGHT WHEEL ROTOR AND CALIPER ON TWO
... OCCASIONS. *SCRead more
Incident date: Oct 4, 2004
THE VEHICLE STALLED INADVERTENTLY AT HIGH SPEEDS AND AT LOWER SPEEDS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO STATED THEY WERE AWARE TO THE PROBLEM. THEY REPLACED THE THROTTLE BODY SYSTEM. THE CONSUMER LEFT THE DEALER AND 5 MINUTES LATER THE VEHICLE STALLED AGAIN. *AK IN ADDITION TO THE STALLING PROBLEM, THE VEHICLE REQUIRED REPLACEMENT OF THE RIGHT WHEEL ROTOR AND CALIPER ON TWO
... OCCASIONS. *SCRead more
Incident date: Sep 24, 2003
THE POWER WINDOW ON DRIVER'S SIDE STOPPED OPERATING WHILE IN THE UP POSITION. VEHICLE STALLED ON TWO OCCASIONS WHILE DRIVING AT 35 MPH AND 65 MPH. VEHICLE RESTARTED ON BOTH OCCASIONS, AND THE VEHICLE WOULD VIBRATE SEVERELY WHILE DRIVING 50 MPH. CONSUMER STATED VEHICLE HAD BEEN TO THE DEALER 8-10 SEPARATE TIMES, BUT PROBLEM RECURRED. *AK THE ELECTRICAL SSTEM HAS PROBLEMS. RADIO CHANGES FUNTIONS
... FROM AM TO FM TO CD BY ITSELF WITHOUT CONSUMER INPUT. WINDOWS GO DOWN WITHOUT THE CONSUMERS INPUT AND WILL NOT CLOSE. INTERIOR LIGHTS DO NOT WORK WHEN DRIVING. STEERING WHEEL GETS HEAVY WHEN DRIVING AT SLOW SPEEDS. TIRES BECOME LOUD AND ROUGHT AT 19000 MILES. *TCRead more
Incident date: Sep 24, 2003
THE POWER WINDOW ON DRIVER'S SIDE STOPPED OPERATING WHILE IN THE UP POSITION. VEHICLE STALLED ON TWO OCCASIONS WHILE DRIVING AT 35 MPH AND 65 MPH. VEHICLE RESTARTED ON BOTH OCCASIONS, AND THE VEHICLE WOULD VIBRATE SEVERELY WHILE DRIVING 50 MPH. CONSUMER STATED VEHICLE HAD BEEN TO THE DEALER 8-10 SEPARATE TIMES, BUT PROBLEM RECURRED. *AK THE ELECTRICAL SSTEM HAS PROBLEMS. RADIO CHANGES FUNTIONS
... FROM AM TO FM TO CD BY ITSELF WITHOUT CONSUMER INPUT. WINDOWS GO DOWN WITHOUT THE CONSUMERS INPUT AND WILL NOT CLOSE. INTERIOR LIGHTS DO NOT WORK WHEN DRIVING. STEERING WHEEL GETS HEAVY WHEN DRIVING AT SLOW SPEEDS. TIRES BECOME LOUD AND ROUGHT AT 19000 MILES. *TCRead more
Incident date: Sep 24, 2003
THE POWER WINDOW ON DRIVER'S SIDE STOPPED OPERATING WHILE IN THE UP POSITION. VEHICLE STALLED ON TWO OCCASIONS WHILE DRIVING AT 35 MPH AND 65 MPH. VEHICLE RESTARTED ON BOTH OCCASIONS, AND THE VEHICLE WOULD VIBRATE SEVERELY WHILE DRIVING 50 MPH. CONSUMER STATED VEHICLE HAD BEEN TO THE DEALER 8-10 SEPARATE TIMES, BUT PROBLEM RECURRED. *AK THE ELECTRICAL SSTEM HAS PROBLEMS. RADIO CHANGES FUNTIONS
... FROM AM TO FM TO CD BY ITSELF WITHOUT CONSUMER INPUT. WINDOWS GO DOWN WITHOUT THE CONSUMERS INPUT AND WILL NOT CLOSE. INTERIOR LIGHTS DO NOT WORK WHEN DRIVING. STEERING WHEEL GETS HEAVY WHEN DRIVING AT SLOW SPEEDS. TIRES BECOME LOUD AND ROUGHT AT 19000 MILES. *TCRead more
Incident date: Sep 24, 2003
THE POWER WINDOW ON DRIVER'S SIDE STOPPED OPERATING WHILE IN THE UP POSITION. VEHICLE STALLED ON TWO OCCASIONS WHILE DRIVING AT 35 MPH AND 65 MPH. VEHICLE RESTARTED ON BOTH OCCASIONS, AND THE VEHICLE WOULD VIBRATE SEVERELY WHILE DRIVING 50 MPH. CONSUMER STATED VEHICLE HAD BEEN TO THE DEALER 8-10 SEPARATE TIMES, BUT PROBLEM RECURRED. *AK THE ELECTRICAL SSTEM HAS PROBLEMS. RADIO CHANGES FUNTIONS
... FROM AM TO FM TO CD BY ITSELF WITHOUT CONSUMER INPUT. WINDOWS GO DOWN WITHOUT THE CONSUMERS INPUT AND WILL NOT CLOSE. INTERIOR LIGHTS DO NOT WORK WHEN DRIVING. STEERING WHEEL GETS HEAVY WHEN DRIVING AT SLOW SPEEDS. TIRES BECOME LOUD AND ROUGHT AT 19000 MILES. *TCRead more
Incident date: Sep 24, 2003
THE POWER WINDOW ON DRIVER'S SIDE STOPPED OPERATING WHILE IN THE UP POSITION. VEHICLE STALLED ON TWO OCCASIONS WHILE DRIVING AT 35 MPH AND 65 MPH. VEHICLE RESTARTED ON BOTH OCCASIONS, AND THE VEHICLE WOULD VIBRATE SEVERELY WHILE DRIVING 50 MPH. CONSUMER STATED VEHICLE HAD BEEN TO THE DEALER 8-10 SEPARATE TIMES, BUT PROBLEM RECURRED. *AK THE ELECTRICAL SSTEM HAS PROBLEMS. RADIO CHANGES FUNTIONS
... FROM AM TO FM TO CD BY ITSELF WITHOUT CONSUMER INPUT. WINDOWS GO DOWN WITHOUT THE CONSUMERS INPUT AND WILL NOT CLOSE. INTERIOR LIGHTS DO NOT WORK WHEN DRIVING. STEERING WHEEL GETS HEAVY WHEN DRIVING AT SLOW SPEEDS. TIRES BECOME LOUD AND ROUGHT AT 19000 MILES. *TCRead more
Incident date: Apr 12, 2004
VARIOUS PROBLEMS WITH CONTINENTAL TIRE EQUIPMENT ON 2002 X TYPE JAGUAR. *MR THE CONSUMER EXPERIENCED ERRATIC VIBRATION AND SHAKING OF THE STEERING COLUMN. THE DIAGNOSIS WAS THAT THE BELT SEPARATION OCCURRED WHICH RESULTED IN BLOWOUT. *SC *JB
Incident date: Sep 27, 2004
BRAKES CONTINUALLY SCREECH AND GRIND DESPITE 70% OF BRAKE PAD REMAINING//FAILURE NOT CORRECTED. *AK
Incident date: Sep 27, 2004
BRAKES CONTINUALLY SCREECH AND GRIND DESPITE 70% OF BRAKE PAD REMAINING//FAILURE NOT CORRECTED. *AK
Incident date: Oct 1, 2003
VEHICLE ACCELERATES WHEN PUTTING ON BRAKES. THIS HAPPENED ON AT LEAST SIX (6) DIFFERENT OCCASIONS. THIS GENERALLY HAPPENS IN STOP AND GO TRAFFIC. THE WORSE INCIDENT INVOLVED APPLYING GREAT PRESSURE ON THE BRAKES TO THE POINT WHERE THE WHEELS WERE SPINNING (BURNING RUBBER), AND THE ONLY WAY TO COME TO A COMPLETE STOP WAS TO SHIFT THE GEAR INTO NEUTRAL.*AK
Incident date: Sep 1, 2004
STRONG SMELL OF BURNING OIL IN PASSENGER COMPARTMENT AFTER DRIVING 20 MILES, OR SO, AND COMING TO A STOP. TRANSFER CASE REPLACED TWICE UNDER WARRANTY AND PROBLEM PERSISTS.*AK
Incident date: Jun 19, 2004
2 SEPARATE INCIDENTS (9 MOS. APART), WHEN APPLYING BRAKES TO STOP FOR TRAFFIC LIGHT, CAR WOULD NOT STOP - ENGINE REVVED VERY HIGH, PUT GEAR SHIFT IN NEUTRAL, ENGINE REVVING OUT OF CONTROL - HAD TO TURN IGNITION OFF TO STOP CAR. THE FIRST TIME THIS OCCURRED, I VERY NARROWLY AVOIDED REAR-ENDING CAR IN FRONT OF ME - TOOK EVASIVE ACTION BY MOVING INTO TURNING LANE.*AK
Incident date: Jun 1, 2003
(1) AFTER SEVERAL MONTHS SUBSEQUENT TO PURCHASE, THE CABIN SMELLED OF GASOLINE. JAGUAR SCHERERVILLE, INDIANA DIAGNOSED AS AN IMPROPER GAS CAP FITTING. 2) THE SMELL CONTINUES AND JAGUAR HAS NOW DIAGNOSED THE ISSUE AS A HOLE IN THE GAS TANK.*AK (3) JAGUAR, WHILE RECOGNIZING THAT SEVERAL VEHICLES HAVE HAD THIS DEFECT, REFUSES TO EITHER REPAIR THE GAS TANK AS A WARRANTY ITEM, OR RECALL THE GAS TAN
... K AS DEFECTIVE AND A PUBLIC SAFETY CONCERN. DATES ARE APPROXIMATE AND FAILURES ARE CONTINUING IN NATURE. AS WELL, THE FUEL SYSTEM IS NOW FAILING AND CAUSING SUBSTANTIAL OPERATIONAL DIFFICULTIES IN DRIVING THE VEHICLE AND MERGING INTO TRAFFIC.Read more
Incident date: Aug 27, 2004
CAR WILL STALL WHILE DECELARATING AT FREEWAY SPEEDS. THROTTLE BODY HAS TO THE ISSUE. WAS TOLD THERE WAS A RECALL ON THIS ISSUE WORLDWIDE EXCEPT US. HAS OCCURRED ABOUT FIVE TIMES AND CAN LEAD TO A VERY DANGEROUS SITUATION.*AK
Incident date: Sep 2, 2004
WHILE DRIVING VEHICLE OVERHEATED. THE LIGHT REGISTERED HOT ON THE DASHBOARD. CONSUMER DROVE THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE WATER TANK NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AK
Incident date: Jan 1, 1901
PASSENGER SIDE AIR BAG DOES NOT SEEM TO ACCOMADATE PEOPLE THAT WEIGH LESS THAN 130 POUNDS OR LESS.*MR THE VEHICLE HAS BEEN TAKEN BACK TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER INDICATED THAT THE SYSTEMS WAWS PERFORMING AS DESIGNED. THE CONSUMER BELIEVES TEH DEALER SHOULD DISCLOSE THE FACT THAT THE SYSTEM MAY NOT WORK WHEN PEOPLE OF A CERTAIN WEIGHT ARE IN THE SEAT. *NM
Incident date: Jun 30, 2004
THE DATE BELOW IS APPROXIMATE. ON THREE DIFFERENT OCCASIONS MY JAGUAR XK8 LOST POWER AT FULL SPEED. THE ENGINE FAILED AND I LOST POWER STEERING AND POWER BREAKS. I FIRST REPORTED THIS TO MY JAGUAR SERVICE CENTER IN MAY 2003 AFTER THE SECOND INCIDENT. ALTHOUGH THEY COULD NOT DUPLICATE THE FAILURE, THEY REPLACED THE RELAYS BECAUSE THEY SAID THAT THIS HAD SOLVED THE PROBLEM IN OTHER INSTANCES. I
... T HAPPENED AGAIN A FEW MONTHS AGO AND I AGAIN BROUGHT IN THE CAR. I WAS TOLD THAT AGAIN THE FAILURE COULD NOT BE DUPLICATED IN THE SHOP BECAUSE ALL CODES WERE ERASED WHEN I TURNED OFF THE CAR. I WAS FURTHER TOLD THAT THERE WAS NOTHING FURTHER THAT THEY COULD DO ABOUT THE PROBLEM UNLESS I KEPT THE CAR RUNNING AFTER THE FAILURE. THIS IS A VERY DANGEROUS FAILURE MODE. ONE FEELS LIKE A SITTING DUCK ON THE ROAD WITH NO CONTROL OVER THE CAR AT HIGH SPEEDS. ONE HAS TO COAST TO A SAFE STOPPING POSITION WHILE SOMEWHAT DISORIENTED BY THE LACK OF CONTROL OVER THE VEHICLE (THERE IS SOME VERY LIMITED ABILITY TO STEER). IT WOULD BE IMPOSSIBLE TO LEAVE THE CAR RUNNING AND CALL A TOW TRUCK SINCE ONE HAS VERY LITTLE CONTROL OVER WHERE ONE IS FORCED TO STOP (THE FIRST TIME I WAS IN THE MIDDLE OF THE HIGHWAY!) THE JAGUAR SERVICE CENTER TOLD ME THAT THEY HAVE SEEN THIS PROBLEM IN OTHER CARS. I HAVE REFUSED TO PICK UP THE CAR AND DRIVE IT ANYMORE AND ENTERED A LEASE ON A NEW CAR. I HAVE SEVERAL MONTHS LEFT ON THE LEASE OF MY JAGUAR AND CONTINUE TO MAKE PAYMENTS. I HAVE CALLED JAGUAR CUSTOMER SERVICE AND REGISTERED MY COMPLAINT BUT HAVE BEEN TOLD THAT THERE IS NOTHING THAT CAN BE DONE. MY COMPLAINT IS NOT FINANCIAL, THOUGH I DO NOT APPRECIATE JAGUAR'S APPARENTLY LOW LEVEL OF INTEREST IN THE PROBLEM. HOWEVER, I DO THINK THAT THIS IS A VERY DANGEROUS PROBLEM THAT IS LIKELY TO END IN FATALITIES IF NOT ADDRESSED.*AKRead more
Incident date: Aug 1, 2004
MY 2003 X-TYPE JAGUAR HAS GONE THROUGH 5 BENT WHEELS AND APPROX 9 TIRES. JAGUAR IS NOT HONORING THE WARRANTY AND CLAIMS IT WAS CAUSED BY ROAD HAZARDS. THIS ALL HAPPEND AT DIFFERENT TIMES IN THE LAST 1 1/2 YEARS. THE CAR WAS NEVER DRIVEN OFF ROAD OR IN POT HOLES OR UNREASONABLE DEVIATIONS IN THE ROAD. THE COST TO REPAIR IS OVER $4700 PLUS I AM PAYING FOR A RENTAL CAR AT $20/DAY. *AK
Incident date: Jul 30, 2004
ACCELERATOR PEDAL JAMS IN UP POSITION. TO CLEAR ACCELERATOR PEDAL, DRIVER MUST TAP UPPER FACE OF THE PEDAL WITH THE BALL OF HIS FOOT. THE PEDAL WILL NOT JAM AGAIN UNLESS THE DRIVER TAKES HIS FOOT OFF THE PEDAL. TO UNJAM, REPEAT PROCEDURE ABOVE. NOTE WHEN ENGINE IS IN NEUTRAL OR TURNED OFF, THE PEDAL WORKS PERFECTLY. *JB
Incident date: Aug 12, 2004
ENGINE STALLED AT 75 MILES PER HOUR ON THE HIGHWAY. THIS HAPPENED AS I WAS ACCELERATING AND CLIMBING A HILL - CAR JUST SUDDENLY LOST POWER. I WAS FORCED TO PULL OVER ON THE SIDE OF THE ROAD. THE CAR WAS DIFFICULT TO RESTART AFTER THE INCIDENT, BUT EVENTUALLY STARTED UP AGAIN AND RETURNED TO NORMAL. NO INJURIES OR ACCIDENTS, LUCKILY, BUT I HAVE BEEN DRIVING THE CAR VERY CAREFULLY SINCE THE INCIDENT
... IN ORDER TO AVOID TROUBLE. THE CAR HAS NOT BEEN SERVICED, BUT THE CAUSE OF THE DEFECT IS WELL-KNOWN AMONG JAGUAR OWNERS AND DEALERS. I HAVE SPOKEN WITH MANY OTHER OWNERS OF THE 1998 XJ8 WHO HAVE COMPLAINED OF THE SAME PROBLEM. THE PROBLEM IS WELL-DOCUMENTED BY JAGUAR, AND YET NO RECALL HAS BEEN ISSUED YET. THE TENDENCY OF THE CAR TO STALL AT HIGHWAY SPEEDS IS A POTENTIALLY LIFE-THREATENING DEFECT. I HOPE YOU WILL CONSIDER TAKING ACTION ON THIS CASE IMMEDIATELY. *AKRead more
Incident date: Jun 29, 2004
PROBLEMS WITH 2004 JAGUAR XJ8 TRANSMISSION.*MR TRANSMISSION FLUID WAS LEAKING DUE TO A FAULTY OUTPUT FLANGE AND SEAL. THE TRANSMISSION ALSO LEAKED. THE CONSUMER RESEARCHED THE NHTSA WEBSITE AND FOUND TWO RECALL. ONE WAS FOR THE AUTOMATIC TRANSMISSION AND THE OTHER ONE WAS FOR THE FRONTAL AIR BAGS. THE CONSUMER WOULD LIKE TO KNOW IF HER VEHICLE IS PART OF OR POTENTIALLY COULD BE PART OF THE SA
... FETY RECALL. *NMRead more
Incident date: Aug 16, 2004
I PURCHASED A USED 1998 JAGUAR XK8 WITH 40000 MILES IN NOV 2004. IT IMMEDIATELY STARTED STALLING AT HIGHWAY SPEEDS. I TOOK IT TO A LOCAL DEALER IN LITTLE ROCK ARKANSAS, AND THAY TOLD ME THAT THEY COULD FIND NOTHING WRONG WITH THE CAR BUT CHARGED ME $1,600.00 FOR SERVICE THAT WAS NOT NECESSARY. WITHIN WEEKS IT AGAIN BEGAN DYING AT HIGHWAY SPEEDS AND WOULD NOT RE-START WITHOUT PULLING OFF THE ROAD,
... WHICH IS AT TIMES IMPOSSIBLE DUE TO I-30 BEING UNDER CONSTRUCTION AND HAVING NO SHOULDER OR EXITS, ONLY 6-FOOT CONCRETE BARRIERS ON EITHER SIDE OF THE TWO LANE HIGHWAY. I WAS AT THE MERCY OF EVERY DRIVER BEHIND ME. THIS IS A LIFE THREATENING SITUATION THAT JAGUAR DENIES HAVING ANY KNOWLEGE OF. I HAVE RECENTLY FOUND HUNDREDS OF COMPLAINTS ON THIS ISSUE WITH JAG OWNERS WHO HAVE HAD THE SAME PROBLEM. FORD HAS ISSUED A FIELD ACTION THAT ADMITS THAT THE THROTTLE-BODY IS DEFECTIVE, BUT THEY'RE NOT FIXING THE CARS IN THE U.S., ONLY IN OTHER COUNTRIES. PLEASE DO SOMETHING BEFORE SOMEONE IS KILLED.*AKRead more
Incident date: Aug 16, 2004
I PURCHASED A USED 1998 JAGUAR XK8 WITH 40000 MILES IN NOV 2004. IT IMMEDIATELY STARTED STALLING AT HIGHWAY SPEEDS. I TOOK IT TO A LOCAL DEALER IN LITTLE ROCK ARKANSAS, AND THAY TOLD ME THAT THEY COULD FIND NOTHING WRONG WITH THE CAR BUT CHARGED ME $1,600.00 FOR SERVICE THAT WAS NOT NECESSARY. WITHIN WEEKS IT AGAIN BEGAN DYING AT HIGHWAY SPEEDS AND WOULD NOT RE-START WITHOUT PULLING OFF THE ROAD,
... WHICH IS AT TIMES IMPOSSIBLE DUE TO I-30 BEING UNDER CONSTRUCTION AND HAVING NO SHOULDER OR EXITS, ONLY 6-FOOT CONCRETE BARRIERS ON EITHER SIDE OF THE TWO LANE HIGHWAY. I WAS AT THE MERCY OF EVERY DRIVER BEHIND ME. THIS IS A LIFE THREATENING SITUATION THAT JAGUAR DENIES HAVING ANY KNOWLEGE OF. I HAVE RECENTLY FOUND HUNDREDS OF COMPLAINTS ON THIS ISSUE WITH JAG OWNERS WHO HAVE HAD THE SAME PROBLEM. FORD HAS ISSUED A FIELD ACTION THAT ADMITS THAT THE THROTTLE-BODY IS DEFECTIVE, BUT THEY'RE NOT FIXING THE CARS IN THE U.S., ONLY IN OTHER COUNTRIES. PLEASE DO SOMETHING BEFORE SOMEONE IS KILLED.*AKRead more
Incident date: Jul 1, 2004
WHILE DRIVING VEHICLE COMPLETELY SHUT DOWN. ENGINE CHECK LIGHT CONTINUOUSLY ILLUMINATED ON DASHBOARD. TOOK VEHICLE TO THE DEALER, BUT PROBLEM RECURRED.*AK
Incident date: Aug 5, 2004
AUTOMATIC POWER WINDOW FELL DOWN WHILE DRIVING. *AK THE CONSUMER STATED THE INCIDENT HAPPENED TWICE. *JB
Incident date: Jul 1, 2004
SEARING PROBLEM WITH JAGUAR 3.0 X-TYPE.*MR THE VEHICLE HAS BEEN TAKEN TO THE DEALER 10 TIMES FOR REPAIR. THE CONSUMER IS AFRAID THAT THE VEHICLE WILL EITHER EXPLODE OR CATCH ON FIRE. THE CONSUMER REQUEST THAT A NEW VEHICLE BE ASSIGNED TO THE LEASE. *NM
Incident date: May 15, 2004
PROBLEMS WITH VEHICLE'S ENGINE AND FUEL PUMP. *MR THE VEHICLE WOULD SPUTTER AND JOLT, THE CHECK ENGINE LIGHT HAD COME ON, IT TURNED OUT THAT ONE OF THE INJECTOR PLUGS WERE NOT FULLY CONNECTED AND THE FUEL SYSTEM NEEDED REPAIRS AND PARTS REPLACED. THE VEHICLE STARTED TO LEAK GASOLINE. THE CONSUMER REQUESTED A NEW VEHICLE WITH NO RECALLS OR PROBLEM WITH THE FUEL SYSTEM. *SC *JB
Incident date: May 15, 2004
PROBLEMS WITH VEHICLE'S ENGINE AND FUEL PUMP. *MR THE VEHICLE WOULD SPUTTER AND JOLT, THE CHECK ENGINE LIGHT HAD COME ON, IT TURNED OUT THAT ONE OF THE INJECTOR PLUGS WERE NOT FULLY CONNECTED AND THE FUEL SYSTEM NEEDED REPAIRS AND PARTS REPLACED. THE VEHICLE STARTED TO LEAK GASOLINE. THE CONSUMER REQUESTED A NEW VEHICLE WITH NO RECALLS OR PROBLEM WITH THE FUEL SYSTEM. *SC *JB
Incident date: Jul 22, 2004
1998 JAGUAR XJ8 STALLS AT HWY. SPEEDS ON NUMERIOUS OCCASIONS. LOCAL DEALER INFORMED ME THERE WAS NO RECALL BUT KNEW OF THE PROBLEM AND WOULD FIX FOR A FEE. ENGINE SHUTS OFF FOR NO APPARENT REASON RESULTING IN LOSS OF CONTROL OF VEHICLE. ALTHOUGH THERE HAS BEEN NO ACCIDENT YET, IT COULD BE CATOSTRAPHIC. *AK
Incident date: Jul 25, 2004
1999 XK8 CONVERTIBLE WITH @37000 MILES. I LEASE THIS VEHICLE AND KEEP IT IMPECCABLY MAINTAINED AT THE JAGUAR SERVICE DEPT. IN THE PAST YEAR ONCE WHILE ON THE FREEWAY THE ENGINE STOPPED/STALLED AT HIGH SPEED AND ENGINE LIGHTS WENT ON. THIS OCCURRED ABOUT 3 TIMES. I NOTIFIED OUR JAGUAR SERVICE PERSON WHO CHECKED OUT THE CAR AT NEXT SERVICE AND DID NOT HAPPEN AGAIN. TWO WEEKS AGO, THE ENGINE LIGHT WE
... NT ON BECAUSE IT LOOKED LIKE THE CAR WAS OVERHEATING: FAN AND THERMOSTAT WERE REPLACED. ON SUNDAY, JULY 25, 2004 AFTER DRIVING 7 MILES TO UNIVERSAL STUDIOS ETC. CAME HOME AND AN HOUR LATER ATTEMPTED TO START THE CAR AND IT SOUNDED AT FIRST LIKE IT WAS TRYING TO TURN OVER AND SIMPLY MADE LOUD ALMOST FLOODING TYPE SOUND AND DIED. I HAVE NOW LEARNED THAT THE TIMING CHAIN WITHIN THE ENGINE COMPLETELY SNAPPED AND WILL NEED TO REPLACE THE ENGINE. SINCE THE MILEAGE IS SO LOW AND OUTSIDE INITIAL WARRANTY WE HAVE DISCUSSED THE NATURE OF THE PRODUCT DEFECT WITH JAGUAR AND HAVE NOW LEARNED ON LINE THAT THERE HAVE BEEN MULTIPLE PRIOR COMPLAINTS AND NEED FOR COMPLETE ENGINE REPLACEMENTS. FURTHER, DESPITE DIRECTIVES ETC IT APPEARS JAGUAR IS NOT ACKNOWLEDGING THIS PROBLEM AS A PRODUCT DEFECT ETC. OUR CAR IS AT THE HORNBURG JAGUAR DEALER AND WE ARE WAITING FOR JAGUAR TO RESPOND TO OUR REQUEST THAT THEY PAY TO REPAIR AND OR REPLACE THE ENGINE. WE ARE DEEPLY CONCERNED THAT THIS TYPE OF SUDDEN TIMING CHAIN RUPTURE COULD CAUSE A SERIOUS ACCIDENT AND RESULT IN SERIOUS INJURY AND OR DEATH IF CAR OWNERS AND OR LESSEES ARE NOT TOLD TO HAVE THEIR CARS CHECKED AND OR RECALLED. PLEASE ASSIST US IF POSSIBLE.*AKRead more
Incident date: Jul 2, 2004
I GOT A 2000 JAGUAR S-TYPE FROM AUTHORIZED DEALER ("SELECT EDITION") CONDITION ON JUNE 9, 2004. SON (DRIVER) AND HIS PASSENGER WERE BOTH BELTED JULY 2, 2004 DURING WHAT HE THOUGHT WAS A BLOWOUT. CAR STOPPED PERPENDICULAR (AFTER FULL SPIN) IN OPPOSITE LANE (FACING EAST) FROM WHICH IT HAD BEEN TRAVELING (NORTH). WHEEL SHEARED FROM AXLE/HUB ON RIGHT FRONT! CAR ON BARE RIGHT FRONT AXLE! MY HUSBA
... ND AND I WERE AT SCENE IN MINUTES, WE REJOICED NO ONE WAS KILLED! NO ONCOMING TRAFFIC! SEAT BELTS WERE IMPORTANT AS MY SON STATE HE "JUST HELD ON." MY HUSBAND RECOVERED DEBRIS AND SHEARED WHEEL PLACING SAME INTO TRUNK. ONE OF THESE PARTS PROVED TO BE A BROKEN BRAKE, BUT NOT THINKING OF ANALYTICAL ISSUES AT THIS POINT---JUST THANKFUL THAT FATALITIES WERE NOT RESULT. UNBENDING RAIN WAITING FOR TOW TRUCK. THE NC PATROL ARRIVED AT ABOUT 11:30 PM AS THE CAR WAS BEING DRAGGED ONTO A WRECKER. THEY DID NOT LOOK AT SHEARED WHEEL OR ROTOR. THE CAR WAS TOWED JULY 3 TO THE JAGUAR DEALERSHIP. I VISITED DEALERSHIP ON MONDAY, JULY 5TH TO TAKE PICTURES WHEN GREG CARLETON (JAGUAR SERVICE WRITER) SHOWED ME BOTH SIDES OF THE WHEEL STATING THAT "WEAR ON THE RIMS IS WHAT YOU'D EXPECT" AND "THERE'S NOTHING YOU SEE THAT WOULD HAVE CAUSED THAT WHEEL TO COME OFF." HE (MR. CARLETON) PICKED UP THE BRAKE ROTOR AND HELD IT LIKE A KNIFE OVER AN OBVIOUS GASH INSIDE THE RIGHT FRONT WHEEL. IT SEEMED CLEAR THAT THE PART PIERCED THE ALLOY WHEEL. OBVIOUS IN THE LIGHT; WE WERE IN A QUANDARY WHEN IT OCCURRED. HE CALLED THE NEXT DAY JULY 6 TO SAY THAT "ALL PARTS WERE COVERED" UNDER WARRANTY, THAT THE FACTORY WOULD INVESTIGATE THE FAILURE. ANOTHER PERSON CALLED ON WED. JULY 7TH AND SAID "YOU MAY WANT TO CALL YOUR INSURANCE COMPANY". JAGUAR HAS SHIFTED FROM THEIR POSITION TO TEST PARTS. THERE WAS NOTHING: NOT A POTHOLE, NOT ANOTHER VEHICLE, BUT SEVERE DAMAGE THAT WAS A RESULT OF PART FAILURE. I HAVE REQUESTED JAGUAR TO LEAVE ALL PARTS IN THE TRUNK OF THE CAR. *AKRead more
Crash
Incident date: Jul 23, 2004
I HAVE HAD 5 SEPRATE BLOW OUTS HITING SMALL POT HOLES AT SPEEDS OF UNDER 35 MPH THE SIDE WALLS BLEW IN ALL CASES AND IN TWO CASES THE RIMS BENT . A TIRE EXPERT TOLD ME THAT THE CAR IS TO HEAVY FOR THE TIRE AND RIMS !!*AK
Incident date: Jul 10, 2004
ALWAYS OCCURS AT HIGHWAY SPEEDS, ONCE AT 60 MPH, THE ENGINE WILL COMPLETELY STALL LEAVING YOU VERY DANGEROUSLY STALLED ON INTERSTATE, HAVE TO DRIFT OVER TO EMERGENCY LANE TO RESTART ENGINE.*AK
Incident date: Jul 21, 2004
CAR STALLS (CUTS OUT) AT HIGHWAY SPEEDS. THE FIRST 2 TIMES I HAD TO LET IT STOP, TURN OFF AND RESTART. THE LAST INSTANCE JUST AS I WAS TRYING TO PULL OVER IT RESTARTED. *AK
Incident date: Jul 20, 2004
CAR HAS HAD NUMEROUS REPAIRS WITH TRANSMISSION, DOOR'S OPENING, TRUCK, FUEL INJECTORS, SUNROOF, WINDOWS, ETC. *JB
Incident date: Jul 20, 2004
CAR HAS HAD NUMEROUS REPAIRS WITH TRANSMISSION, DOOR'S OPENING, TRUCK, FUEL INJECTORS, SUNROOF, WINDOWS, ETC. *JB
Incident date: Jul 20, 2004
CAR HAS HAD NUMEROUS REPAIRS WITH TRANSMISSION, DOOR'S OPENING, TRUCK, FUEL INJECTORS, SUNROOF, WINDOWS, ETC. *JB
Incident date: Jul 20, 2004
CAR HAS HAD NUMEROUS REPAIRS WITH TRANSMISSION, DOOR'S OPENING, TRUCK, FUEL INJECTORS, SUNROOF, WINDOWS, ETC. *JB
Incident date: Jul 10, 2004
1) TRANSMISSION FAULT LIGHT 2) TOW TO MECHANIC 3) TRANSMISSION REPLACEMENT AT 62,000 MILES - 2ND OWNER - LESS THAN 6 MONTHS *LA
Incident date: Jun 15, 2004
1. CRASH (T-BONED-DRIVER'S SIDE) 2. SIDE AIRBAGS DID NOT DEPLOY... BACK AND NECK INJURIES TO DRIVER. 3. NOTHING. *AK
Crash
1 injured
Incident date: Jul 14, 2004
SINCE PURCHASING THIS VEHICLE IT HAS BEEN IN FOR THE SAME PROBLEM 12 TIMES. EACH TIME THE BILL HAS BEEN BETWEEN $900.00 AND $1500.00 THIS IS THE SAME PROBLEM. THE THROTTLE CONTROL HAS BEEN REPLACED 4 TIMES. THE ENGINE LIGHTS GO ON IN THE DASH AND THE CAR GOES INTO LIMP MODE EVEN ON THE HIGHWAY. THIS IS VERY DANGEROUS. THE LAST SERVICE FOR THIS COMPLAINT WAS THE FIRST PART ON JULY. THIS IS THE 14TH
... OF JULY AND THE SAME PROBLEM HAPPENED ON THE HIGHWAY FORCING MY HUSBAND TO EDGE INTO THE SHOULDER OF THE ROAD AND STOP THE CAR, TURN THE ENGINE OFF AND WAIT. THE LAST REPAIR WAS SUPPOSED TO BE THE LAST AND WE REFUSED TO PAY YET AGAIN FOR THE SAME REPAIR. NOW WE ARE AGAIN WAITING FOR THE NEXT EXCUSE FOR NOT REPAIRING THE VEHICLE. THIS IS A SERIOUS AND EXPENSE PROBLEM. WE HAVE SENT OVER $6000.00 ON THE SAME REPAIR FOR THIS VEHICLE. WHAT WILL IT TAKE TO REPAIR THIS VEHICLE THIS TIME FOR FREE BEFORE SOMEONE IS KILLED ON THE HIGHWAY. *LARead more