Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
JAGUAR
X-TYPE
(2004) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jan 26, 2005
Incident date: Jan 15, 2005
ON THREE SEPARATE OCCASIONS VEHICLE WOULD INTERMITTENTLY COMMENCE TO ACCELERATE WHILE APPLYING THE BRAKE PEDAL. VEHICLE HAD BEEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM.*AK. WHILE AT ALIGHT VEHICLE ACCELERATED AND SURGED, FORCING THE DRIVER TO SHIFT INTO NEUTRAL UNTIL ENGINE STOPPED ACCELERATING. *AK
Incident date: Feb 11, 2004
LOWER BALL JOINT FAILURE ON 2001 JAGUAR S-TYPE. THE LEFT FAILED@ 52,000 MILES, THE RIGHT FAILED @ 68,000 MILES. *NM *NM
JAGUAR
S-TYPE
(2000) — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Jan 17, 2005
Incident date: Dec 29, 2004
THROUGH TALKING WITH JAGUAR AND LOOKING THROUGH THIS WEBSITE, THERE HAVE BEEN MANY TROUBLED BY A DESIGN DEFECT THAT HAS BEEN UNDER REPORTED IN THIS CAR. WHEN PARKED IN MY DRIVEWAY, WHICH HAS A SLIGHT INCLINE AS MANY DO, I COULD NOT PUT THE CAR BACK INTO GEAR. TRYING TO SHIFT INTO GEAR CAUSED THE PIN ON THE HAND SELECTOR LEVER TO BREAK. IT COULD NOT BE TAKEN OUT OF PARK. HAD TO TOW THE CAR TO T... Read more
Incident date: Dec 9, 2004
AT LEAST 6 TIMES THIS 2003 JAGUAR X-TYPE 2.5 AUTOMATIC; WOULD SUDDENLY ACCELERATE AFTER EXITING CAR WHILE RUNNING IN PARK, THEN REENTERING CAR, PUT FOOT ON BRAKE AND PUT CAR IN DRIVE THEN THE ENGINE STARTS RACING AND THE CAR TRIES TO MOVE EVEN WHEN STANDIING ON THE BRAKE AS HARD AS POSSIBLE. VERY DANGEROUS, IF FOOT SLIPPED OFF BRAKE, MIGHT GET KILLED. DOES THIS ON LEVEL GROUND AND ON INCLINES. ONC... Read more
Incident date: Oct 19, 2004
2000 JAGUAR S TYPE 3.0 , TRANSMISSION CONTINUALLY SLIPS, WON'T GO INTO GEAR, WON'T DOWN SHIFT,; WHILE PULLING OUT INTO TRAFFIC, TRANSMISSION WILL SLIP, ENGINE WILL REV HIGH, AND THEN JUMP INTO GEAR.... GIVING ME A 'DEAD' VEHICLE UNTIL THE TRANSMISSION GRABS VERY UNSAFE -*AK
JAGUAR
STYLE
(2000) — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Jan 4, 2005
Incident date: Dec 31, 2004
WHEN ATTEMPTING TO ENGAGE VEHICLE INTO GEAR IT WOULD SWITCH GEARS. DEALER STATES IN ORDER TO SWITCH GEARS CONSUMER HAS TO APPLY THE HAND BRAKE. *AK
JAGUAR
VANDEN PLAS
(1999) — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Jan 3, 2005
Incident date: Dec 27, 2004
WHILE DRIVING TIMING CHAIN FAILED, CAUSING THE ENGINE TO BLOW, AND HAD COMPLETE LOSS OF POWER, INCLUDING NO STEERING AND BRAKES. CONSUMER TOOK THE VEHICLE TO THE DEALER. ALSO, CONTACTED THE MANUFACTURER. NEITHER WERE WILLING TO ASSIST CONSUMER. *AK
Incident date: Dec 29, 2004
ACCELERATOR AND BRAKE PEDAL ARE TOO CLOSE TOGETHER CAUSING ME TO DEPRESS BOTH PEDELS AT THE SAME TIME WHEN TRYING TO STOP CAR. DEALER ADVISED ME TO TAKE THIS COMPLAINT TO ANOTHER LEVEL SINCE THERE ARE NO REMEDIES AVAILABLE. *AK
Incident date: Dec 29, 2004
ACCELERATOR AND BRAKE PEDAL ARE TOO CLOSE TOGETHER CAUSING ME TO DEPRESS BOTH PEDELS AT THE SAME TIME WHEN TRYING TO STOP CAR. DEALER ADVISED ME TO TAKE THIS COMPLAINT TO ANOTHER LEVEL SINCE THERE ARE NO REMEDIES AVAILABLE. *AK
JAGUAR
XK8
(1998) — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Dec 30, 2004
Incident date: Dec 24, 2004
MY 1998 XK8 JAGUAR TIMING CHAIN BROKE AND RUINED THE ENGINE REQUIRING A NEW ONE FOR $11,000 WITH ONLY 49,000 MILES ON IT. I HAD TAKEN IT TO THE DEALER FOR SERVICE THE ENTIRE TIME. THIS IS A VERY COMMON PROBLEM OCCURING WITHIN THE JAGUAR LINE. JAGUAR REFUSES TO HELP AND TRIES TO KEEP IT UNDER WRAP UNTIL THE WARRANTY EXPIRES. IT IS A WELL KNOWN DESIGN FLAW THAT HAS COST TONS OF PEOPLE THOUSANDS.... Read more
Incident date: Jun 16, 2003
THE CONSUMER IS HAVING TROUBLE MOVING THE GEAR FROM PARK TO DRIVE ESPECIALLY WHILE ON AN INCLINE. THE VEHICLE HAS TO BE MOVED OR SHAKEN FROM THE OUTSIDE IN ORDER TO RELEASE THE GEAR. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT THE CAUSE WAS UNDETERMINED. *JB
Incident date: Jan 1, 1901
CONSUMER SEEKING CONFIRMATION FOR THREE RECALLS INVOLVING THE 1990 XJS.*MR
Incident date: Nov 24, 2004
AFTER SETTING THE CRUISE CONTROL WHILE GOING DOWN AN INCLINE CONSUMER WAS CITED BY A POLICEMAN FOR GOING 100 MPH. CONSUMER LATER CONTACTED THE MANUFACTURER. HE WAS TOLD THAT THE CRUISE CONTROL ONLY WORKED ON LEVEL GROUND NOT ON INCLINES. THE OWNER'S MANUAL SHOULD CONTAIN THIS.*AK....NOTHING IN THE MANUAL INDICATES THAT CRUISE CONTROL DOES NOT WORK ON DOWNHILL. THIS PROBLEM CAN CAUSE UNAWARE D... Read more
Incident date: Oct 21, 2004
ALUMINUM WHEELS DENT EASILY ALLOWING AIR LEAKAGE FROM TIRES. THESE ARE THE SPORT WHEELS ON THE JAG X-TYPE MODEL. I RAN OVER A DEER CARCASS IN ROAD AND THE RIGHT FRONT PASSENGER SIDE TIRE DEFLATED AND CAME OFF THE RIM AS THE CAR WAS TRAVELING 70 MPH. THE CAR SPUN OUT OF CONTROL AND $17.000 OF DAMAGE WAS INCURRED. AFTER THE ACCIDENT IT WAS NOTED AT ACTUALLY ALL THE WHEELS HAD SMALL DENTS AND THEY AL... Read more
Crash
Incident date: Oct 21, 2004
ALUMINUM WHEELS DENT EASILY ALLOWING AIR LEAKAGE FROM TIRES. THESE ARE THE SPORT WHEELS ON THE JAG X-TYPE MODEL. I RAN OVER A DEER CARCASS IN ROAD AND THE RIGHT FRONT PASSENGER SIDE TIRE DEFLATED AND CAME OFF THE RIM AS THE CAR WAS TRAVELING 70 MPH. THE CAR SPUN OUT OF CONTROL AND $17.000 OF DAMAGE WAS INCURRED. AFTER THE ACCIDENT IT WAS NOTED AT ACTUALLY ALL THE WHEELS HAD SMALL DENTS AND THEY AL... Read more
Crash
Incident date: Dec 8, 2004
WHILE DRIVING CONSUMER NOTICED A PARKED VEHICLE ON THE HIGHWAY. CONSUMER TRIED TO AVOID HITTING THE VEHICLE BY MAKING A RIGHT TURN ONTO THE SHOULDER, BUT STEERING WHEEL FAILED. CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER'S VEHICLE COLLIDED WITH THE OTHER VEHICLE. IT FLIPPED OVER THREE TIMES AND LANDED IN A DITCH. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY, B... Read more
Crash
2 injured
JAGUAR
X-TYPE
(2004) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Dec 8, 2004
Incident date: Dec 8, 2004
WHILE DRIVING CONSUMER NOTICED A PARKED VEHICLE ON THE HIGHWAY. CONSUMER TRIED TO AVOID HITTING THE VEHICLE BY MAKING A RIGHT TURN ONTO THE SHOULDER, BUT STEERING WHEEL FAILED. CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER'S VEHICLE COLLIDED WITH THE OTHER VEHICLE. IT FLIPPED OVER THREE TIMES AND LANDED IN A DITCH. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY, B... Read more
Crash
2 injured
Incident date: Dec 8, 2004
WHILE DRIVING CONSUMER NOTICED A PARKED VEHICLE ON THE HIGHWAY. CONSUMER TRIED TO AVOID HITTING THE VEHICLE BY MAKING A RIGHT TURN ONTO THE SHOULDER, BUT STEERING WHEEL FAILED. CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER'S VEHICLE COLLIDED WITH THE OTHER VEHICLE. IT FLIPPED OVER THREE TIMES AND LANDED IN A DITCH. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY, B... Read more
Crash
2 injured
Incident date: Nov 17, 2004
VEHICLE STALLED INTERMITTENTLY. THERE HAD BEEN INCIDENTS WHERE VEHICLE DIED IN THE MIDDLE OF THE ROAD, AND CONSUMER LOST CONTROL OF STEERING AND BRAKES. NO INJURIES REPORTED. *AK
JAGUAR
VANDEN PLAS
(1998) — ENGINE AND ENGINE COOLING:ENGINE
Dec 7, 2004
Incident date: Dec 1, 2004
THE CONSUMER WAS DRIVING ON THE INTERSTATE AT APPROXIMATELY 70 MPH WHEN SUDDENLY THE VEHICLE STALLED. THE CONSUMER LOST CONTROL OVER STEERING AND BRAKES. THIS WAS DUE TO THE PLASTIC PART IN THE TIMING BELT, WHICH CAUSED THE TIMING CHAIN TO COME OFF. THERE WERE NO INJURIES. *AK *SC *JB
Incident date: Oct 28, 2004
UPON PURCHASING THE VEHICLE FROM THE DEALER IN USED CONDITION W/ ROUGHLY 50000 I IMMEDIATELY BEGAN TO NOTICE SHIFTER PROBLEMS, ESPECIALLY IF THE VEHICLE WAS PARKED ON AN INCLINE OR DECLINE. SHIFTER WILL BECOME STUCK AND WILL NOT COME OUT OF PARK WITHOUT GREAT FORCE, WHICH THEN BREAKS THE PLASTIC PIECE WHICH IS NECESSARY TO CHANGE OUT THE GEARS, RESULTING IN COMPLETE IMMOBILITY OF THE VEHICLE SINCE... Read more
Incident date: Dec 2, 2004
UPON PRESSING THE WINDOW DOWN BUTTON THE WINDOW WOULD MAKE A HIGH PITCHED SCREECHING NOISE, AND UPON ROLLING THE WINDOW DOWN A FEW INCHES ONE FROSTED NIGHT IT MADE A LOUD POPPING NOISE AND REFUSED TO ROLL UP OR DOWN AFTER THAT. I HAVE BEEN TOLD THIS WILL COST NEAR $400 TO FIX, AS THE PART MUST BE ORDERED FROM THE DEALERSHIP (THEY SAY IT'S THE REGULATOR THAT'S OUT)AND IT'S VERY EXPENSIVE,PLUS THE C... Read more
Incident date: Oct 10, 2004
POWER ADJUSTED SEATS ONLY WORK OCCASIONALLY, AS SOMETIMES WHEN THE BUTTON IS PRESSED NO SOUND IS HEARD AND NOTHING HAPPENS AND SOMETIMES IT WORKS AS NEEDED. HE DRIVER'S SEAT BACK WILL NOT STAY ATTATCHED EVEN AFTER HAVING THE DEALERSHIP PUT IT BACK ON FOR ME A COUPLE OF TIMES, IT FALLS COMPLETELY OFF, EXPOSING THE WIRING AND COMPONENTS IN THE SEAT.*AK
Incident date: Nov 1, 2004
VERY LOUD "CLUNK" NOISE IS HEARD IN THE WHEELS WHEN DRIVING, AND I AM TOLD IT'S THE BALL JOINT/SUSPENSION THAT'S THE CULPRIT. HAVE YET TO HAVE THIS PROBLEM FIXED BUT I UNDERSTAND IT'S A VERY DANGEROUS PROBLEM THAT COULD CAUSE ACCIDENT IF THIS PORTION BREAKS.*AK
Incident date: Nov 1, 2004
VERY LOUD "CLUNK" NOISE IS HEARD IN THE WHEELS WHEN DRIVING, AND I AM TOLD IT'S THE BALL JOINT/SUSPENSION THAT'S THE CULPRIT. HAVE YET TO HAVE THIS PROBLEM FIXED BUT I UNDERSTAND IT'S A VERY DANGEROUS PROBLEM THAT COULD CAUSE ACCIDENT IF THIS PORTION BREAKS.*AK
Incident date: Nov 1, 2004
DOOR LOCKS SOMETIMES FUCNTION INCORRECTLY WHEN UNLOCKING. OCCASIONALLY ONLY THE PASSENGER DOOR WILL UNLOCK USING THE KEY FOB, SOMETIMES THE DRIVER'S DOOR WILL NOT EVEN UNLOCK W/O REPEATED PRESSES OF THE BUTTON.*AK
Incident date: Jun 2, 2003
PROBLEMS WITH 2003 JAGUAR XK8 STALLING. *MR WHILE DRIVING THE VEHICLE STALLED INTERMITTENTLY. THE CONSUMER CAME TO THE CONCLUSION THAT WHEN HIS KNEE ACCIDENTALLY HIT THE KEYS IN THE IGNITION THE VEHICLE WOULD STALL. *NM
Incident date: Nov 1, 2004
WHILE STOPPED AT STOP LIGHT, EXPERIENCED CAR ON FIRE. A LADY YELLING FOR ME TO GET OUT, I SAW SMOKE DID NOT KNOW IT WAS MY CAR. *BF THE REAR BACK WHEEL HAD FIRE FLAMING OUT AND HAD GONE OUT BEFORE THE FIRE DEPARTMENT ARRIVED. THE CONSUMER HAD NEW BRAKES PLACED ON THE VEHICLE WHEN IT WAS THREE MONTHS OLD AND HAD RECENTLY PLACED NEW WHEEL BEARINGS ON THE VEHICLE AFTER THE CONSUMER COMPLAINED AB... Read more
Fire
Incident date: Mar 9, 2004
1999 XJ-8 SECONDARY TIMING CHAIN TENSIONER CATASTROPHIC FAILURE. PLASTIC SECONDARY TIMING CHAIN TENSIONER BROKE INTO PIECES, DISABLING ENGINE AND CAUSING SIGNIFICANT DAMAGE. DAMAGE INCLUDED 3 VALVES, ONE CONSTANTLY VARIABLE VALVE TIMING UNIT (CVVT), TIMING CHAINS AND SPROCKETS. REQUIRED REMOVAL OF B BANK HEAD FOR MACHINING NECESSARY TO REPLACE VALVES AND REPAIR VALVE SEATS. NO TSB OR RECALL HAS BE... Read more
Incident date: Nov 8, 2004
VEHICLE HAS A METAL SHEET IN THE GAS TANK, SO WHENEVER ONE GETS OUT AND FILLS UP FOR GAS, IT IS CAPABLE OF CUTTING THE FINGERS.*AK
1 injured
Incident date: Oct 14, 2004
ALL 4 POWER WINDOW REGULATORS HAVE NOW FAILED. FIRST ONE WAS UNDER WARRANTY - FOLLOWING WERE NOT. CALLED JAGUAR AND WAS TOLD THAT THIS IS NOT A DEFECT AND IS MY RESPONSIBILITY. I FEEL THAT IF ALL 4 WINDOW REGULATORS HAVE FAILED, IT IS A DEFECT, AND PERSONNEL AT THE JAGUAR DEALERSHIP TOLD ME THAT IT HAS BEEN ARECURRING PROBLEM IN THE 2000 S-TYPE JAGUAR.
Incident date: Oct 5, 2004
THE JAGUAR X TYPE VEHICLE MAKES A CLICKING NOISE FORM THE PROP SHAFT WHENEVER THE VEHICLE GOES OVER ANY KIND OF STREET OR SPEED BUMP.*AK
Incident date: Oct 20, 2004
TIRES CONTINUALLY BLOW OUT DUE TO DEFECTIVE RIMS. *JB
Incident date: Oct 20, 2004
TIRES CONTINUALLY BLOW OUT DUE TO DEFECTIVE RIMS. *JB
Incident date: Aug 4, 2004
ON AUGUST 2003 WHILE DRIVING AT 35 MPH REAR BRAKES FAILED, AND THEN OFF AND ON THROUGH SEPTEMBER 2004. CONSUMER TOOK VEHICLE TO REPAIR SHOP, AND DEALER SAW NOTHING WRONG. CONSUMER STATED VEHICLE HAD BEEN IN AND OUT OF THE SHOP. THEN, ON OCTOBER 16, 2004, THE GEAR BOX STARTED SHIFTING IN REVERSE ON ITS OWN. TOOK VEHICLE BACK TO THE DEALER, AND CONSUMER WAS INFORMED A BOLT FELL OFF THE GEAR... Read more
Incident date: Aug 4, 2004
ON AUGUST 2003 WHILE DRIVING AT 35 MPH REAR BRAKES FAILED, AND THEN OFF AND ON THROUGH SEPTEMBER 2004. CONSUMER TOOK VEHICLE TO REPAIR SHOP, AND DEALER SAW NOTHING WRONG. CONSUMER STATED VEHICLE HAD BEEN IN AND OUT OF THE SHOP. THEN, ON OCTOBER 16, 2004, THE GEAR BOX STARTED SHIFTING IN REVERSE ON ITS OWN. TOOK VEHICLE BACK TO THE DEALER, AND CONSUMER WAS INFORMED A BOLT FELL OFF THE GEAR... Read more
Incident date: Oct 4, 2004
CAR ENGINE TROUBLE LIGHT HAS COME ON NUMEROUS TIMES. THE DEALER HAS REPLACED THE GAS TANK THREE TIMES ALREADY DUE TO LEAKS. WITH ALL THESE LEAKS I FEEL THAT THE CAR IS UNSAFE TO DRIVE. *AK
Incident date: Oct 6, 2004
MULTIPLE POWER WINDOW REGULATOR FAILURES ON YEAR 2000 JAGUAR S-TYPE 3.0; MOST RECENT INCIDENT OCCURRED THIS OCTOBER. WROTE TO JAGUAR OF AMERICA, WHICH REFUSED TO ACCEPT THIS IS DUE TO A DESIGN FLAW. INTERNET CHAT ROOMS FULL OF SIMILAR STORIES OF P/W REGULATOR FAILURE.*AK
Incident date: Oct 6, 2004
MULTIPLE POWER WINDOW REGULATOR FAILURES ON YEAR 2000 JAGUAR S-TYPE 3.0; MOST RECENT INCIDENT OCCURRED THIS OCTOBER. WROTE TO JAGUAR OF AMERICA, WHICH REFUSED TO ACCEPT THIS IS DUE TO A DESIGN FLAW. INTERNET CHAT ROOMS FULL OF SIMILAR STORIES OF P/W REGULATOR FAILURE.*AK
Incident date: May 12, 2003
AIR BAG LIGHT KEEPS COMING ON INTERMITTENTLY. DEALER KEEPS STATING THERE ARE NO DEFECTS FOUND ON EACH SERVICING. *AK
Incident date: Sep 20, 2004
CONSUMER NOTICED THAT REAR LEFT WINDOW AND FRONT RIGHT WINDOW WERE INOPERATIVE. CONSUMER WAS UNABLE TO OPEN OR CLOSE THE WINDOWS. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE POWER WINDOW REGULATOR MOTOR NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK *TC
JAGUAR
VANDEN PLAS
(1990) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Nov 4, 2004
Incident date: Nov 1, 2004
CONSUMER WAS PULLING OUT OF A PARKING LOT AND WHILE DRIVING ACROSS THE LOT VEHICLE SUDDENLY ACCELERATED, CAUSING IT TO GO AT AN EXCESSIVE SPEED, AND RESULTING IN A COLLISION. CONSUMER HAD BOTH FEET ON THE BRAKES, PRESSED DOWN TO THE FLOOR, AND THE VEHICLE WOULD NOT STOP. CONSUMER LOST CONTROL OF THE VEHICLE. A POLICE OFFICER WROTE A TICKET. *AK
Crash
Incident date: Nov 5, 2003
WHEN APPLYING THE BRAKE PEDAL, THE BRAKES FAILED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE BRAKES NEEDED TO BE REPLACED. *JB THE BRACKET THAT HELD THE PADS HAD BROKEN AND CURRENTLY THE LEFT REAR WHEEL WAS DAMAGED, THERE WAS ALSO A GASOLINE SMELL, THERE WAS VIBRATION... Read more
Incident date: Nov 5, 2003
WHEN APPLYING THE BRAKE PEDAL, THE BRAKES FAILED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE BRAKES NEEDED TO BE REPLACED. *JB THE BRACKET THAT HELD THE PADS HAD BROKEN AND CURRENTLY THE LEFT REAR WHEEL WAS DAMAGED, THERE WAS ALSO A GASOLINE SMELL, THERE WAS VIBRATION... Read more
Incident date: Nov 5, 2003
WHEN APPLYING THE BRAKE PEDAL, THE BRAKES FAILED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE BRAKES NEEDED TO BE REPLACED. *JB THE BRACKET THAT HELD THE PADS HAD BROKEN AND CURRENTLY THE LEFT REAR WHEEL WAS DAMAGED, THERE WAS ALSO A GASOLINE SMELL, THERE WAS VIBRATION... Read more
JAGUAR
X-TYPE
(2002) — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Nov 2, 2004
Incident date: Nov 5, 2003
WHEN APPLYING THE BRAKE PEDAL, THE BRAKES FAILED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE BRAKES NEEDED TO BE REPLACED. *JB THE BRACKET THAT HELD THE PADS HAD BROKEN AND CURRENTLY THE LEFT REAR WHEEL WAS DAMAGED, THERE WAS ALSO A GASOLINE SMELL, THERE WAS VIBRATION... Read more
Incident date: Nov 17, 2003
CONSUMER'S VEHICLE T-BONED AT 10 MPH ON FRONT DRIVER' SIDE. UPON IMPACT, FRONT AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash
Incident date: Oct 1, 2004
MULTIPLE FAILURES; GAS TANK CABLE, THERMOSTAT, CONDENSER, REAR /FRONT SUSPENSION AND STEERING COLUMN. *BF VEHICLE HAD 5 FLAT TIRES THE GAS TANK CABLE WAS BAD. THE THERMOSTAT HAD TO BE REPLACED. REAR SUSPENSION HAD TO BE REPLACED. THE CONSUMER CONTACTED THE BBB. JAGUAR WILL NOT STAND BEHIND THE WARRANTY. *TC
Incident date: Oct 1, 2004
MULTIPLE FAILURES; GAS TANK CABLE, THERMOSTAT, CONDENSER, REAR /FRONT SUSPENSION AND STEERING COLUMN. *BF VEHICLE HAD 5 FLAT TIRES THE GAS TANK CABLE WAS BAD. THE THERMOSTAT HAD TO BE REPLACED. REAR SUSPENSION HAD TO BE REPLACED. THE CONSUMER CONTACTED THE BBB. JAGUAR WILL NOT STAND BEHIND THE WARRANTY. *TC
Incident date: Oct 1, 2004
MULTIPLE FAILURES; GAS TANK CABLE, THERMOSTAT, CONDENSER, REAR /FRONT SUSPENSION AND STEERING COLUMN. *BF VEHICLE HAD 5 FLAT TIRES THE GAS TANK CABLE WAS BAD. THE THERMOSTAT HAD TO BE REPLACED. REAR SUSPENSION HAD TO BE REPLACED. THE CONSUMER CONTACTED THE BBB. JAGUAR WILL NOT STAND BEHIND THE WARRANTY. *TC