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Vehicle Safety

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Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 3,627 complaints for JAGUAR

JAGUAR S-TYPE (2000) — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT Feb 27, 2006
Incident date: May 1, 2005
THIS IS THE THIRD TIME I'VE HAD A PROBLEM WITH MY 2000 JAGUAR S. 1ST WAS IN MAY 2005 WHILE PARKED ON A SLIGHT INCLINE IN MY DRIVEWAY THE CAR WOULD NOT SHIFT OUT OF PARK. AFTER IT SET FOR A WHILE, IT SHIFTED INTO DRIVE. THE SAME THING HAD HAPPENED A FEW MONTHS EARLIER WHEN THE CAR WAS BEING INSPECTED. THIS TIME IT WAS NOT ON AN INCLINE, BUT THE SERVICE TECHNICIAN HAD A HARD TIME BACKING IT OUT ... Read more
JAGUAR XK8 (1998) — VISIBILITY:WINDSHIELD WIPER/WASHER Feb 27, 2006
Incident date: Feb 24, 2006
WINDSHIELD WIPERS SUDDENLY STOPPED WORKING IN THE MIDDLE OF RAIN STORM CAUSING ME TO LOSE VISIBILITY. NO WARNING - THE WIPERS JUST STOP AS THE NUT HOLDING THE WIPER ARM HAS BECOME LOOSENED/STRIPPED. TWO PREVIOUS TIMES THIS HAS BEEN REPAIRED. THIS IS A DESIGN DEFECT. *NM
JAGUAR X-TYPE (2004) — ELECTRICAL SYSTEM Feb 25, 2006
Incident date: May 29, 2004
I SIGNED A 36 MONTH LEASE CONTRACT AND TOOK DELIVERY OF A 2004 JAGUAR X-TYPE FROM JAGUAR OF NOVI ON 3/15/04. AT APPROXIMATELY 6,700 MILES/3 MONTHS, THE CAR BEGAN TO EXPERIENCE A PROBLEM WHERE THE VEHICLE, WHEN TRAVELING AT SPEED, WILL GO INTO SAFE MODE WHICH CAUSES THE CAR TO LURCH AND SURGE UNTIL IT CAN BE DRIVEN TO THE SHOULDER TO TURN THE VEHICLE OFF. ONCE RESTARTED, THE CHECK ENGINE LIGHT WI... Read more
JAGUAR X-TYPE (2004) — FUEL SYSTEM, GASOLINE Feb 25, 2006
Incident date: May 29, 2004
I SIGNED A 36 MONTH LEASE CONTRACT AND TOOK DELIVERY OF A 2004 JAGUAR X-TYPE FROM JAGUAR OF NOVI ON 3/15/04. AT APPROXIMATELY 6,700 MILES/3 MONTHS, THE CAR BEGAN TO EXPERIENCE A PROBLEM WHERE THE VEHICLE, WHEN TRAVELING AT SPEED, WILL GO INTO SAFE MODE WHICH CAUSES THE CAR TO LURCH AND SURGE UNTIL IT CAN BE DRIVEN TO THE SHOULDER TO TURN THE VEHICLE OFF. ONCE RESTARTED, THE CHECK ENGINE LIGHT WI... Read more
JAGUAR X-TYPE (2004) — POWER TRAIN:AUTOMATIC TRANSMISSION Feb 25, 2006
Incident date: May 29, 2004
I SIGNED A 36 MONTH LEASE CONTRACT AND TOOK DELIVERY OF A 2004 JAGUAR X-TYPE FROM JAGUAR OF NOVI ON 3/15/04. AT APPROXIMATELY 6,700 MILES/3 MONTHS, THE CAR BEGAN TO EXPERIENCE A PROBLEM WHERE THE VEHICLE, WHEN TRAVELING AT SPEED, WILL GO INTO SAFE MODE WHICH CAUSES THE CAR TO LURCH AND SURGE UNTIL IT CAN BE DRIVEN TO THE SHOULDER TO TURN THE VEHICLE OFF. ONCE RESTARTED, THE CHECK ENGINE LIGHT WI... Read more
JAGUAR X-TYPE (2004) — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Feb 25, 2006
Incident date: May 29, 2004
I SIGNED A 36 MONTH LEASE CONTRACT AND TOOK DELIVERY OF A 2004 JAGUAR X-TYPE FROM JAGUAR OF NOVI ON 3/15/04. AT APPROXIMATELY 6,700 MILES/3 MONTHS, THE CAR BEGAN TO EXPERIENCE A PROBLEM WHERE THE VEHICLE, WHEN TRAVELING AT SPEED, WILL GO INTO SAFE MODE WHICH CAUSES THE CAR TO LURCH AND SURGE UNTIL IT CAN BE DRIVEN TO THE SHOULDER TO TURN THE VEHICLE OFF. ONCE RESTARTED, THE CHECK ENGINE LIGHT WI... Read more
JAGUAR S-TYPE (2003) — SERVICE BRAKES, HYDRAULIC Feb 23, 2006
Incident date: Feb 1, 2006
2004 JAGUAR S-TYPE NEEDED NEW BRAKES WITH 30,000 MILES ON THEM AND TIRES NEEDED TO BE REPLACED. *TS THE ABS LIGHT HAD ILLUMINATED, A WIPER MOTOR WAS INSTALLED AND THE REAR BRAKE LINE AND ROTORS WERE REPLACED. *JB
JAGUAR S-TYPE (2003) — TIRES Feb 23, 2006
Incident date: Feb 1, 2006
2004 JAGUAR S-TYPE NEEDED NEW BRAKES WITH 30,000 MILES ON THEM AND TIRES NEEDED TO BE REPLACED. *TS THE ABS LIGHT HAD ILLUMINATED, A WIPER MOTOR WAS INSTALLED AND THE REAR BRAKE LINE AND ROTORS WERE REPLACED. *JB
JAGUAR S-TYPE (2003) — VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR Feb 23, 2006
Incident date: Feb 1, 2006
2004 JAGUAR S-TYPE NEEDED NEW BRAKES WITH 30,000 MILES ON THEM AND TIRES NEEDED TO BE REPLACED. *TS THE ABS LIGHT HAD ILLUMINATED, A WIPER MOTOR WAS INSTALLED AND THE REAR BRAKE LINE AND ROTORS WERE REPLACED. *JB
JAGUAR S-TYPE (2003) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT Feb 23, 2006
Incident date: Feb 1, 2006
2004 JAGUAR S-TYPE NEEDED NEW BRAKES WITH 30,000 MILES ON THEM AND TIRES NEEDED TO BE REPLACED. *TS THE ABS LIGHT HAD ILLUMINATED, A WIPER MOTOR WAS INSTALLED AND THE REAR BRAKE LINE AND ROTORS WERE REPLACED. *JB
JAGUAR X-TYPE (2004) — VEHICLE SPEED CONTROL Feb 18, 2006
Incident date: Feb 5, 2006
I WAS PULLING INTO A PARKING SPACE IN FRONT OF A DRUG STORE. WHILE MANEUVERING THE CAR BETWEEN THE LINES, MY FOOT WAS ALREADY PARTIALLY ON THE BRAKE. THEN THE CAR ACCELERATED MORE AND THE BRAKES WENT TO THE FLOOR. THUS THE CAR SURGED OVER THE CURB AND INTO THE WALL. THERE WAS NO CONTROL TO THIS CAR AT ALL. ESTIMATED DAMAGE TO THE CAR IS $6800.00 AN INSURANCE CLAIMS PERSON WILL BE CHECKING OUT THE ... Read more
Crash
JAGUAR S-TYPE (2000) — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT Feb 18, 2006
Incident date: Jan 12, 2006
WOW, IT IS REASSURING TO KNOW THAT I AM NOT ALONE IN MY COMPLAINT ABOUT A FAULTY PARK PAWL ALTHOUGH YOU WOULD NEVER KNOW IT BY THE WAY I HAVE BEEN TREATED BY THE DEALERSHIP AND THE MANUFACTURER! BASICALLY, I'VE BEEN TOLD THAT SINCE THE CAR IS NO LONGER UNDER THE ORIGINAL WARRANTY, A MANUFACTURING MALFUNCTION/FLAW IS MY PROBLEM EVEN THOUGH I HAVE AN EXTENDED WARRANTY PLAN AND AN INVOICE FROM A PRI... Read more
JAGUAR S-TYPE (2002) — POWER TRAIN:AUTOMATIC TRANSMISSION Feb 16, 2006
Incident date: Apr 28, 2005
OUR 2002 JAGUAR S TYPE WITH 44,000 MILES HAS TRANSMISSIONS PROBLEMS. WE CONTACTED THE DEALER ON SEVERAL OCCASIONS AND THEY WILL NOT STAND BY THEIR VEHICLE. THERE HAVE BEEN NUMEROUS COMPLAINTS REGARDING TRANSMISSIONS PROBLEMS WITH THE COMPANY. WE NEED HELP GETTING THIS PROBLEMS SOLVED. WHY SHOULD I HAVE TO SPEND THOUSANDS OF DOLLARS TO FIX. THIS IS A $60,000 VEHICLE. HELP. *JB
JAGUAR XJ8L (1998) — ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH Feb 15, 2006
Incident date: Jul 1, 2005
1998 JAGUAR XJ8L CAR WOULD STALL WHILE DRIVING, WINDSHIELD WIPERS WOULD STOP AND START,HEAD LIGHTS WOULD GO OFF,INTERMITTENTLY. THIS MADE THE CAR UNSAFE TOP DRIVE. I BOUGHT THE CAR USED AND I DIDN'T KNOW ABOUT THE PROBLEM. WHEN THE PROBLEM STARTED I THOUGHT IT WAS A COMPUTER BOOT PROBLEM SO I TURNED THE CAR OFF AND THE PROBLEMS SEEMED TO DISAPPEAR. I FOUND THAT THE PROBLEM WOULD COME AND GO AND WA... Read more
JAGUAR XJ8 (1999) — ENGINE AND ENGINE COOLING:ENGINE Feb 14, 2006
Incident date: Dec 9, 2005
LTR FM (CA) RE A DEFECTIVE PLASTIC TIMING CHAIN TENSIONER INSTALLED IN THEIR 1999 JAGUAR XJ8. *TS THE CONSUMER STATED THE VEHICLE WAS NOT PROPERLY MAINTAINED PRIOR TO PURCHASING IT. THE CONSUMER WAS TOLD THERE WAS OIL SLUDGE BUILD UP IN THE ENGINE. *JB
JAGUAR X-TYPE (2002) — POWER TRAIN:AUTOMATIC TRANSMISSION Feb 11, 2006
Incident date: Feb 10, 2006
FIRST START UP ONTO HIGHWAY AFTER BRIEF WARM UP OF 3 MINUTES. VEHICLE WENT INTO LIMP MODE AFTER HEARING A BRIEF HOWLING NOISE FROM TRANSMISSION. DASH INDICATORS READ: ENGINE SYSTEM FAILURE, DCS SYSTEMS FAILURE AND TRANS FAILURE. RED AND AMBER LIGHTS IN CENTER CAME ON. PARKED IN REST AREA IN N. SHIFTED BACK INTO DRIVE AND THERE WAS A VERY LOUD ENGAGEMENT OF TRANSMISSION THAT JERKED VEHICLE. V... Read more
JAGUAR VANDEN PLAS (1999) — ENGINE AND ENGINE COOLING:COOLING SYSTEM Feb 1, 2006
Incident date: Jan 31, 2006
AT 37,092 THE THERMOSTAT FROZE, BLOWING THE RADIATOR HOSE. AT 52,058 ANOTHER THERMOSTAT FROZE, BLOWING THE RADIATOR. WAS TOLD BY JAGUAR SERVICE THAT THESE FREEZE, AND I SHOULD BRING MY JAGUAR IN EVERY 16,000 MILES JUST TO BE CERTAIN. WHEN RADIATOR HOSE BLOWS, NO TELLING WHERE WE MIGHT BE AND SITUATION COULD BE DANGEROUS. *NM
JAGUAR VANDEN PLAS (1999) — EQUIPMENT Feb 1, 2006
Incident date: Jan 31, 2006
AT 37,092 THE THERMOSTAT FROZE, BLOWING THE RADIATOR HOSE. AT 52,058 ANOTHER THERMOSTAT FROZE, BLOWING THE RADIATOR. WAS TOLD BY JAGUAR SERVICE THAT THESE FREEZE, AND I SHOULD BRING MY JAGUAR IN EVERY 16,000 MILES JUST TO BE CERTAIN. WHEN RADIATOR HOSE BLOWS, NO TELLING WHERE WE MIGHT BE AND SITUATION COULD BE DANGEROUS. *NM
JAGUAR S-TYPE (2006) — EQUIPMENT Feb 1, 2006
Incident date: Jan 31, 2006
AT 37,092 THE THERMOSTAT FROZE, BLOWING THE RADIATOR HOSE. AT 52,058 ANOTHER THERMOSTAT FROZE, BLOWING THE RADIATOR. WAS TOLD BY JAGUAR SERVICE THAT THESE FREEZE, AND I SHOULD BRING MY JAGUAR IN EVERY 16,000 MILES JUST TO BE CERTAIN. WHEN RADIATOR HOSE BLOWS, NO TELLING WHERE WE MIGHT BE AND SITUATION COULD BE DANGEROUS. *NM
JAGUAR X-TYPE (2003) — AIR BAGS:FRONTAL Jan 21, 2006
Incident date: Jan 9, 2006
03 X-TYPE VEERED TO RIGHT IN AVOIDANCE MANEUVER, SPUN INTO EMBANKMENT CAUSING VIOLENT ROLLOVER. DRIVER (WEARING SEAT BELTS) WAS PARTIALLY EJECTED AND DIED OF RESULTING INJURIES WHEN DRIVERS SIDE FRONT DOOR SEPARATED FROM VEHICLE. ALSO DRIVERS AIR BAG AND PASS SIDE DASH AIR BAG FAILED TO DEPLOY ALTHOUGH SIDE CURTAIN AIR BAGS DID. *NM
Crash 1 injured 1 deaths
JAGUAR X-TYPE (2003) — LATCHES/LOCKS/LINKAGES:DOORS:LATCH Jan 21, 2006
Incident date: Jan 9, 2006
03 X-TYPE VEERED TO RIGHT IN AVOIDANCE MANEUVER, SPUN INTO EMBANKMENT CAUSING VIOLENT ROLLOVER. DRIVER (WEARING SEAT BELTS) WAS PARTIALLY EJECTED AND DIED OF RESULTING INJURIES WHEN DRIVERS SIDE FRONT DOOR SEPARATED FROM VEHICLE. ALSO DRIVERS AIR BAG AND PASS SIDE DASH AIR BAG FAILED TO DEPLOY ALTHOUGH SIDE CURTAIN AIR BAGS DID. *NM
Crash 1 injured 1 deaths
JAGUAR S-TYPE (2002) — POWER TRAIN:DRIVELINE Jan 18, 2006
Incident date: Dec 27, 2005
CONSUMER COMPLAINT REGARDING DEALERS FAILURE TO PROPERLY DIAGNOSE AND REPAIR DRIVE TRAIN FAILURE IN 2002 JAGUAR S TYPE. *TS ***NO ANSWER REQUIRED*** THIS PROBLEM SEEM TO BE MORE PRESENT DURING COOL TEMPERATURES. FROM THE FIRST DAY OF PURCHASE THE VEHICLE DEMONSTRATED UNSATISFACTORY OPERATION OF THE TRANSMISSION, EXHIBITING ROUGH TRANSITION FROM ON GEAR TO THE NEXT WHEN THE DRIVE TRAIN WAS COOL... Read more
JAGUAR S-TYPE (2002) — ENGINE AND ENGINE COOLING:ENGINE Jan 18, 2006
Incident date: Dec 27, 2005
CONSUMER COMPLAINT REGARDING DEALERS FAILURE TO PROPERLY DIAGNOSE AND REPAIR DRIVE TRAIN FAILURE IN 2002 JAGUAR S TYPE. *TS ***NO ANSWER REQUIRED*** THIS PROBLEM SEEM TO BE MORE PRESENT DURING COOL TEMPERATURES. FROM THE FIRST DAY OF PURCHASE THE VEHICLE DEMONSTRATED UNSATISFACTORY OPERATION OF THE TRANSMISSION, EXHIBITING ROUGH TRANSITION FROM ON GEAR TO THE NEXT WHEN THE DRIVE TRAIN WAS COOL... Read more
JAGUAR XJ8L (1998) — POWER TRAIN:AUTOMATIC TRANSMISSION Jan 12, 2006
Incident date: Jan 5, 2006
THIS IS A SECOND ENTRANCE FOR THIS COMPLAINT. THE FIRST ENTRANCE WAS A MISTAKE DUE TO WRONG DATE OF PURCHASE. THE VEHICLE WAS PURCHASED IN APRIL 2005. I AM THE THIRD OWNER OF THE VEHICLE. I HAVE A CARFAX WITH THE VEHICLES HISTORY. I DID HAVE A PASSENGER AT THE TIME OF THE FAILURE AND ALMOST HAD A WRECK. THE FAILURE OCCURRED AT AN INTERSECTION. MY PASSENGERS COMPLAINED OF A STRAINED NECK POS... Read more
JAGUAR XJ8 (1998) — POWER TRAIN:AUTOMATIC TRANSMISSION Jan 11, 2006
Incident date: Jan 3, 2006
1998 JAGUAR XJ8 ZF-TRANSMISSION FAILURE. VEHICLE HAS 105, 542 MILES. VEHICLE WOULD JERK AND SHUDDER UNDER LIGHT ACCELERATION (2ND &3RD GEARS). TRANSMISSION IS A ZF- 5 SPEED, SEALED UNIT-NO SERVICING. THIS HAPPENED 3-4 TIMES BUT DID NOT TRIGGER A FAULT CODE. WHEN STARTING FROM A STOP SIGN, THERE WAS A LOUD GRINDING NOISE THAT SOUNDED LIKE THE GEARS WERE NOT MESHING. I PULLED OVER AND CHECKED ... Read more
JAGUAR XK8 (1999) — STEERING:COLUMN Jan 6, 2006
Incident date: Dec 28, 2005
SUDDEN LOOSE STEERING, COULD RESULT IS LOSS OF CONTROL. REQUIRED REPLACEMENT OF UPPER AND LOWER STEERING COLUMN. REPLACEMENT LOWER COLUMN SUPPLIED BY MANUFACTURED IS REDESIGNED AND STRENGTHENED. DEALER RESPONSE WAS "OUT OF WARRANTY". SERIOUS SAFETY ISSUE - COMPLETE FAILURE OF STEERING WOULD BE LIKELY IF CONTINUED USE. *JB
JAGUAR S-TYPE (2000) — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Dec 30, 2005
Incident date: Dec 22, 2005
DT*: THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 00V359002 CONCERNING THE SUSPENSION, HOWEVER, THE RECALL DID NOT CORRECT THE PROBLEM. THE DEALER WAS CONTACTED, AND THEY EXPLAINED THE RECALL REPAIRS HAD ALREADY BEEN COMPLETED ONCE. *AK THE DRIVERS SIDE WINDOW REGULATOR AND MOTOR NEEDED TO BE REPLACED, THE ENGINE OVERHEATED NUMEROUS TIMES. THE AIR CONDITIONER DID NOT WORK.. UPDATED 01/19/0... Read more
JAGUAR S-TYPE (2000) — ENGINE AND ENGINE COOLING Dec 30, 2005
Incident date: Dec 22, 2005
DT*: THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 00V359002 CONCERNING THE SUSPENSION, HOWEVER, THE RECALL DID NOT CORRECT THE PROBLEM. THE DEALER WAS CONTACTED, AND THEY EXPLAINED THE RECALL REPAIRS HAD ALREADY BEEN COMPLETED ONCE. *AK THE DRIVERS SIDE WINDOW REGULATOR AND MOTOR NEEDED TO BE REPLACED, THE ENGINE OVERHEATED NUMEROUS TIMES. THE AIR CONDITIONER DID NOT WORK.. UPDATED 01/19/0... Read more
JAGUAR S-TYPE (2000) — EQUIPMENT:APPLIANCE:AIR CONDITIONER Dec 30, 2005
Incident date: Dec 22, 2005
DT*: THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 00V359002 CONCERNING THE SUSPENSION, HOWEVER, THE RECALL DID NOT CORRECT THE PROBLEM. THE DEALER WAS CONTACTED, AND THEY EXPLAINED THE RECALL REPAIRS HAD ALREADY BEEN COMPLETED ONCE. *AK THE DRIVERS SIDE WINDOW REGULATOR AND MOTOR NEEDED TO BE REPLACED, THE ENGINE OVERHEATED NUMEROUS TIMES. THE AIR CONDITIONER DID NOT WORK.. UPDATED 01/19/0... Read more
JAGUAR S-TYPE (2000) — SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Dec 30, 2005
Incident date: Dec 22, 2005
DT*: THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 00V359002 CONCERNING THE SUSPENSION, HOWEVER, THE RECALL DID NOT CORRECT THE PROBLEM. THE DEALER WAS CONTACTED, AND THEY EXPLAINED THE RECALL REPAIRS HAD ALREADY BEEN COMPLETED ONCE. *AK THE DRIVERS SIDE WINDOW REGULATOR AND MOTOR NEEDED TO BE REPLACED, THE ENGINE OVERHEATED NUMEROUS TIMES. THE AIR CONDITIONER DID NOT WORK.. UPDATED 01/19/0... Read more
JAGUAR XJ8L (1998) — POWER TRAIN:AUTOMATIC TRANSMISSION Dec 29, 2005
Incident date: Dec 26, 1998
I CURRENTLY OWN A 1998 XJ8L JAGUAR. THE VEHICLE STARTED EXPERIENCING A SLIPPAGE APPARENTLY FROM THE TRANSMISSION WHEN ACCELERATING. I TOOK THE VEHICLE TO AN AUTHORIZED JAGUAR REPAIR SHOP. THE MECHANIC STATED THAT THE TRANSMISSION IS GOING ON THE VEHICLE. FROM THIS POINT I CONTACTED ALPINE JAGUAR TO FIND OUT IF THERE WERE ANY RECALLS ON THIS VEHICLE. THERE WERE RECALLS BUT NOT ON MY VEHICL... Read more
JAGUAR S-TYPE (2000) — SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Dec 28, 2005
Incident date: Dec 22, 2005
A JAGUAR 2000 WAS PURCHASED ON DEC 2003. IT HAD 39000 MILES. I HAVE ONLY PUT ON 4000 MILES ON THIS CAR AND THE BALL JOINT BROKE THE OTHER DAY AND I WAS ALMOST KILLED. THE CAR WAS TOWED TO A LOCAL FOREIGN AUTO PLACE AND JAGUAR REFUSES TO REPAIR THE BALL JOINT. CLAIMING THEY WILL ONLY TAKE THE CLAIM FROM A REGISTERED JAGUAR DEALER. SO THE CAR WAS TOWED TODAY TO MOMENTUM JAGUAR ON THE SW FREEWAY AND ... Read more
JAGUAR S-TYPE (2000) — ELECTRICAL SYSTEM Dec 28, 2005
Incident date: Dec 22, 2005
A JAGUAR 2000 WAS PURCHASED ON DEC 2003. IT HAD 39000 MILES. I HAVE ONLY PUT ON 4000 MILES ON THIS CAR AND THE BALL JOINT BROKE THE OTHER DAY AND I WAS ALMOST KILLED. THE CAR WAS TOWED TO A LOCAL FOREIGN AUTO PLACE AND JAGUAR REFUSES TO REPAIR THE BALL JOINT. CLAIMING THEY WILL ONLY TAKE THE CLAIM FROM A REGISTERED JAGUAR DEALER. SO THE CAR WAS TOWED TODAY TO MOMENTUM JAGUAR ON THE SW FREEWAY AND ... Read more
JAGUAR S-TYPE (2000) — EQUIPMENT:APPLIANCE:AIR CONDITIONER Dec 28, 2005
Incident date: Dec 22, 2005
A JAGUAR 2000 WAS PURCHASED ON DEC 2003. IT HAD 39000 MILES. I HAVE ONLY PUT ON 4000 MILES ON THIS CAR AND THE BALL JOINT BROKE THE OTHER DAY AND I WAS ALMOST KILLED. THE CAR WAS TOWED TO A LOCAL FOREIGN AUTO PLACE AND JAGUAR REFUSES TO REPAIR THE BALL JOINT. CLAIMING THEY WILL ONLY TAKE THE CLAIM FROM A REGISTERED JAGUAR DEALER. SO THE CAR WAS TOWED TODAY TO MOMENTUM JAGUAR ON THE SW FREEWAY AND ... Read more
JAGUAR S-TYPE (2006) — EQUIPMENT:APPLIANCE:AIR CONDITIONER Dec 28, 2005
Incident date: Dec 22, 2005
A JAGUAR 2000 WAS PURCHASED ON DEC 2003. IT HAD 39000 MILES. I HAVE ONLY PUT ON 4000 MILES ON THIS CAR AND THE BALL JOINT BROKE THE OTHER DAY AND I WAS ALMOST KILLED. THE CAR WAS TOWED TO A LOCAL FOREIGN AUTO PLACE AND JAGUAR REFUSES TO REPAIR THE BALL JOINT. CLAIMING THEY WILL ONLY TAKE THE CLAIM FROM A REGISTERED JAGUAR DEALER. SO THE CAR WAS TOWED TODAY TO MOMENTUM JAGUAR ON THE SW FREEWAY AND ... Read more
JAGUAR S-TYPE (2000) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Dec 28, 2005
Incident date: Dec 22, 2005
A JAGUAR 2000 WAS PURCHASED ON DEC 2003. IT HAD 39000 MILES. I HAVE ONLY PUT ON 4000 MILES ON THIS CAR AND THE BALL JOINT BROKE THE OTHER DAY AND I WAS ALMOST KILLED. THE CAR WAS TOWED TO A LOCAL FOREIGN AUTO PLACE AND JAGUAR REFUSES TO REPAIR THE BALL JOINT. CLAIMING THEY WILL ONLY TAKE THE CLAIM FROM A REGISTERED JAGUAR DEALER. SO THE CAR WAS TOWED TODAY TO MOMENTUM JAGUAR ON THE SW FREEWAY AND ... Read more
JAGUAR S-TYPE (2006) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Dec 28, 2005
Incident date: Dec 22, 2005
A JAGUAR 2000 WAS PURCHASED ON DEC 2003. IT HAD 39000 MILES. I HAVE ONLY PUT ON 4000 MILES ON THIS CAR AND THE BALL JOINT BROKE THE OTHER DAY AND I WAS ALMOST KILLED. THE CAR WAS TOWED TO A LOCAL FOREIGN AUTO PLACE AND JAGUAR REFUSES TO REPAIR THE BALL JOINT. CLAIMING THEY WILL ONLY TAKE THE CLAIM FROM A REGISTERED JAGUAR DEALER. SO THE CAR WAS TOWED TODAY TO MOMENTUM JAGUAR ON THE SW FREEWAY AND ... Read more
JAGUAR S-TYPE (2000) — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Dec 28, 2005
Incident date: Dec 22, 2005
A JAGUAR 2000 WAS PURCHASED ON DEC 2003. IT HAD 39000 MILES. I HAVE ONLY PUT ON 4000 MILES ON THIS CAR AND THE BALL JOINT BROKE THE OTHER DAY AND I WAS ALMOST KILLED. THE CAR WAS TOWED TO A LOCAL FOREIGN AUTO PLACE AND JAGUAR REFUSES TO REPAIR THE BALL JOINT. CLAIMING THEY WILL ONLY TAKE THE CLAIM FROM A REGISTERED JAGUAR DEALER. SO THE CAR WAS TOWED TODAY TO MOMENTUM JAGUAR ON THE SW FREEWAY AND ... Read more
JAGUAR S-TYPE (2000) — ENGINE AND ENGINE COOLING Dec 28, 2005
Incident date: Dec 22, 2005
A JAGUAR 2000 WAS PURCHASED ON DEC 2003. IT HAD 39000 MILES. I HAVE ONLY PUT ON 4000 MILES ON THIS CAR AND THE BALL JOINT BROKE THE OTHER DAY AND I WAS ALMOST KILLED. THE CAR WAS TOWED TO A LOCAL FOREIGN AUTO PLACE AND JAGUAR REFUSES TO REPAIR THE BALL JOINT. CLAIMING THEY WILL ONLY TAKE THE CLAIM FROM A REGISTERED JAGUAR DEALER. SO THE CAR WAS TOWED TODAY TO MOMENTUM JAGUAR ON THE SW FREEWAY AND ... Read more
JAGUAR XJ8 (1999) — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS Dec 23, 2005
Incident date: Feb 27, 2005
ENGINE FAILURE `99 JAGUAR XJ8 VANDEN PLAAS ("LOWER ENGINE DISFUNCTION," DUE TO DEFICIENT TENSIONER MALFUNCTION PER DEALERSHIP DIAGNOSIS) AT 61,400 MILES. VEHICLE WELL MAINTAINED AND CHECKED ON NUMEROUS OCCASIONS. WE WERE SENT MANY WARNINGS AND SUGGESTIONS ABOUT OTHER MAINTENANCE OBJECTIVES, BUT A POTENTIAL PROBLEM WITH TENSIONERS WAS NEVER MENTIONED. WE KNOW OF WELL OVER A HUNDRED CASES. ON... Read more
JAGUAR S-TYPE (2000) — ELECTRICAL SYSTEM Dec 23, 2005
Incident date: Dec 21, 2005
DT: THE CONTACT STATED WHILE DRIVING THE WINDOWS STARTED GOING UP AND DOWN. ALSO THE HEADLIGHTS STARTED FLASHING. THE VEHICLE SURGED UNCONTROLLABLY. HE PULLED OFF TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF, AND THEN RESTARTED THE VEHICLE. HE DROVE THE VEHICLE HOME. THE NEXT MORNING, THE VEHICLE'S WINDOWS WERE DOWN. THE SUN ROOF WAS UP, AND THE LIGHTS WHERE ON. THE VEHICLE HAS NOT BEEN TO A... Read more
JAGUAR S-TYPE (2000) — VEHICLE SPEED CONTROL Dec 23, 2005
Incident date: Dec 21, 2005
DT: THE CONTACT STATED WHILE DRIVING THE WINDOWS STARTED GOING UP AND DOWN. ALSO THE HEADLIGHTS STARTED FLASHING. THE VEHICLE SURGED UNCONTROLLABLY. HE PULLED OFF TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF, AND THEN RESTARTED THE VEHICLE. HE DROVE THE VEHICLE HOME. THE NEXT MORNING, THE VEHICLE'S WINDOWS WERE DOWN. THE SUN ROOF WAS UP, AND THE LIGHTS WHERE ON. THE VEHICLE HAS NOT BEEN TO A... Read more
JAGUAR XJ8 (1999) — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS Dec 21, 2005
Incident date: Dec 8, 2005
DT: THE CONTACT STATES VEHICLE WOULD NOT START. SHE HAD IT TOWED TO THE DEALERSHIP, AND THEY DETERMINED THERE WAS SLUDGE IN THE OIL PAN AND THE TIMING CHAIN BROKE. THE ENGINE NEEDED TO BE REPLACED. *AK THE PLASTIC TIMING CHAIN TENSIONER FAILED AND JAMMED IN THE TIMING CHAIN WHICH CAUSED THE CHAIN TO BREAK IN HALF. THIS RESULTED IN THE VALVES BEING STUCK OPEN AND THE PISTONS TO COLLIDE. THE ... Read more
JAGUAR XJ6 (1987) — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY Dec 19, 2005
Incident date: Dec 19, 2005
DT: THE CONTACT STATES WHEN THE ENGINE IS RUNNING GASOLINE FROM THE STORAGE TANK ASSEMBLY LEAKS HEAVILY FORMING PUDDLES OF GASOLINE UNDERNEATH THE VEHICLE ALONG WITH THE PASSENGER SEAT AREA. THE VEHICLE HAS BEEN INSPECTED BY THE DEALER, BUT NO REPAIRS HAVE BEEN MADE. *AK UPDATED 2/13/2006 - *NM
JAGUAR X-TYPE (2002) — SUSPENSION:REAR Dec 5, 2005
Incident date: Oct 15, 2005
REAR WHEELS CAN NOT BE PUT INTO ALIGNMENT TO MANUFACTURER'S SPECIFICATIONS. *JB
JAGUAR S-TYPE (2000) — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Dec 3, 2005
Incident date: Sep 8, 2005
WINDOW REGULATOR. *JB
JAGUAR S-TYPE (2003) — PARKING BRAKE Nov 29, 2005
Incident date: Aug 16, 2005
DEFECTIVE ELECTRONIC PARKING BRAKE ACTUATOR CAUSING REAR BRAKE PADS TO WEAROUT PREMATURELY. *NM
JAGUAR XJ8L (1999) — SEATS:FRONT ASSEMBLY:RECLINER Nov 28, 2005
Incident date: Nov 3, 2005
I WAS THE THIRD CAR IN A FIVE-CAR ACCIDENT. I WAS AT A COMPLETE STOP AND ABOUT 0.5 CAR LENGTH FROM THE CAR IN FRONT OF ME WHEN CAR NUMBER 2, A 2004 DODGE DAKOTA PICKUP, HIT ME FROM BEHIND. MY CAR, A 1999 XJ8L, SUSTAINED EXTENSIVE DAMAGE IN THE REAR, BUT ONLY MINOR DAMAGE TO THE FRONT SECTION, NO DAMAGE TO BODY SHEET METAL; ONLY ONE BUMPER SHOCK NEEDS REPLACED. THE DRIVER?????S AIR BAG DID NOT DEP... Read more
Crash 4 injured
JAGUAR S-TYPE (2000) — SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Nov 17, 2005
Incident date: Aug 1, 2005
DT: THE CONTACT STATED THERE WAS NHTSA RECALL 00V359000/MANUFACTURER'S RECALL R-1-356 FOR THE LOWER BALL JOINT. THE PREVIOUS OWNER HAD RECALL REPAIRS DONE IN 2001. THE CONTACT VEHICLE WAS EXPERIENCING THE SAME PROBLEM AS INDICATED ON THE RECALL. THE MANUFACTURER WAS UNWILLING TO FIX THE RECALL AT THEIR EXPENSE. *AK UPDATED 12/7/2005. *NM
JAGUAR XJ8 (1998) — ENGINE AND ENGINE COOLING:ENGINE Nov 16, 2005
Incident date: Nov 1, 2005
CONSUMERS 1998 JAGUAR SHUTS OFF WHILE DRIVING. *TS (11/16/05) THE DEALER WAS UNABLE TO REPAIR THE VEHICLE. *SC
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