Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Apr 26, 2006
COOLANT LEAKING. FOUND EXPANSION (OVERFLOW) TANK CRACKED ON BOTH SIDES. REMOVED, REPLACE W/NEW. *NM
JAGUAR
VANDEN PLAS
(1998) — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
May 31, 2006
Incident date: May 31, 2006
DT*: THE CONTACT STATED WHILE TRAVELING 35 MPH, THE DRIVER SIDE POWER WINDOW SWITCH ERUPTED IN FLAMES. THE VEHICLE WAS PULLED OVER AND THE CONTACT PULLED THE DOOR PANEL OFF TO EXTINGUISH THE FIRE. THE CONTACT RECEIVED MINOR BURNS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, BUT THE CAUSE WAS NOT DETERMINED. THE DEALERSHIP REPLACED THE HARNESS, SWITCH, AND DOOR PAD.
Fire
1 injured
Incident date: May 23, 2006
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED AS THOUGH THE CRUISE CONTROL WAS ACTIVATED. THE VEHICLE STOPPED AFTER COLLIDING WITH CEMENT STEPS. THIS CAUSED MINOR DAMAGE TO THE FRONT END. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE DIAGNOSTIC TESTS WERE PERFORMED. THE TEST RESULTS WERE SENT TO THE MANUFACTURER AND THE MANUFACTURER WILL NOT DISCLOSE THIS I... Read more
Crash
Incident date: May 15, 2006
2000 JAGUAR XJR X308, 47,500 MILES, TIMING CHAIN TENSIONER FAILURE. VERY WELL DOCUMENTED, KNOWN MECHANICAL FAILURE WITH THE CAR THAT JAGUAR REFUSES TO PAY FOR. THIS PROBLEM IS CLEARLY A DEFECT IN THE PRODUCT AND SHOULD HAVE BEEN RECALLED/REPLACE UNDER WARRANTY. *NM
Incident date: May 12, 2006
3-5 MONTHS AFTER PURCHASING THE CAR I NOTICED IRREGULAR NOISES COMING FROM UNDERNEATH OF THE CAR. I APPROACHED JAGUAR SERVICE (KINGS JAGUAR) AND INQUIRED ABOUT MY CONCERN. SERVICE ADVISOR TOLD ME: CAR IS NOT BROKEN IN YET. NOISES WERE GETTING WORSE; DEALER TOLD ME THAT NOISES ARE REGULAR AND NOTHING IS WRONG(WORK WAS DONE).A NEW SERVICE ADVISOR TOOK OVER THE JOB AND AFTER MY FIRST INQUIRY MANY ... Read more
Incident date: May 17, 2006
DT*: THE CONTACT STATED AT VARIOUS SPEEDS, THE VEHICLE MAKES A CLUNKING NOISE IN THE FRONT END. ON NOVEMBER, 9 2005 A NHTSA RECALL, #00V359002 WAS PERFORMED ON THE VEHICLE CONCERNING, THE LOWER BALL JOINTS HOWEVER, THE DEALERSHIP ONLY TORQUE THE LOWER BALL JOINTS UNDER THE RECALL AND ACCORDING TO THE CONTACT DID NOT PROPERLY INSPECT THE COMPONENTS. THE NOISE WAS PRESENT PRIOR TO AND AFTER THE R... Read more
Incident date: May 10, 2006
(1) EVENTS LEADING UP TO THE FAILURE: NONE. THE CAR HAS BEEN ROUTINELY SERVICED. (2) FAILURE AND ITS CONSEQUENCES: THE CAR, TWICE, WHILE ATTEMPTING TO ACCELERATE, WOULD SLOW DOWN AND SEEMS TO BE WEIGHED DOWN. THE CAR WILL NOT ACCELERATE. THE ABS BRAKES GO OFF, AND THE EMERGENCY BRAKE LIGHTS GO OFF. ALSO, ERROR REPORT APPEARS STATING THAT THERE IS A BRAKE FAILURE. IT PUTS ME AT RISK FOR ACC... Read more
JAGUAR
S-TYPE
(2003) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
May 17, 2006
Incident date: May 10, 2006
(1) EVENTS LEADING UP TO THE FAILURE: NONE. THE CAR HAS BEEN ROUTINELY SERVICED. (2) FAILURE AND ITS CONSEQUENCES: THE CAR, TWICE, WHILE ATTEMPTING TO ACCELERATE, WOULD SLOW DOWN AND SEEMS TO BE WEIGHED DOWN. THE CAR WILL NOT ACCELERATE. THE ABS BRAKES GO OFF, AND THE EMERGENCY BRAKE LIGHTS GO OFF. ALSO, ERROR REPORT APPEARS STATING THAT THERE IS A BRAKE FAILURE. IT PUTS ME AT RISK FOR ACC... Read more
Incident date: Apr 16, 2006
I OWN A 2003 XK8 JAGUAR CONVERTIBLE WITH STANDARD FACTORY WHEELS.. MY TIRE WENT FLAT WHILE DRIVING ON THE FREEWAY. THE FLAT COULD NOT BE REPAIRED BECAUSE THE WHEEL HAD CRACKED ON THE INSIDE OF THE WHEEL, CAUSING THE AIR TO LEAK FROM THE TIRE. THE WHEEL WAS NOT INVOLVED IN ANY MAJOR COLLISION BUT DID SHOW CURB BUMP DAMAGE ON THE OUTSIDE AND A SMALL AREA OF FLATTENING ON THE INSIDE. NO DIRECT DAM... Read more
Incident date: Feb 8, 2006
EXPERIENCED TWO MAJOR FAILURES. THE INITIAL FAILURE INVOLVED THE SHEARING OFF OF ONE OF THE LEFT SUSPENSION COMPONENTS. RESULTED IN STEERING FAILURE. FORTUNATELY, I WAS ONLY GOING 20 MPH AND WAS ABLE TO STOP BEFORE FURTHER DAMAGE INCURRED. $4500 IN REPAIRS TO FRONT END/SUSPENSION--COVERED BY LOCAL DEALER/JAGUAR. THE SECOND FAILURE INVOLVED TRANSMISSION FAILURE AT SPEEDS OF 40 - 70 MPH. HAPPIL... Read more
Incident date: Feb 8, 2006
EXPERIENCED TWO MAJOR FAILURES. THE INITIAL FAILURE INVOLVED THE SHEARING OFF OF ONE OF THE LEFT SUSPENSION COMPONENTS. RESULTED IN STEERING FAILURE. FORTUNATELY, I WAS ONLY GOING 20 MPH AND WAS ABLE TO STOP BEFORE FURTHER DAMAGE INCURRED. $4500 IN REPAIRS TO FRONT END/SUSPENSION--COVERED BY LOCAL DEALER/JAGUAR. THE SECOND FAILURE INVOLVED TRANSMISSION FAILURE AT SPEEDS OF 40 - 70 MPH. HAPPIL... Read more
Incident date: Apr 27, 2006
A LIGHT ON THE DASH INDICATED A TRANSMISSION OR ENGINE FAILURE AND THE CAR HAD TROUBLE GOING MORE THAN 30 MILES PER HOUR. I IMMEDIATELY WENT TO A MECHANIC WHO SAID I HAD A TRANSMISSION FAILURE. THE CAR ONLY HAD 38000 MILES SO THIS WAS VERY UNEXPECTED. IT WAS JUST OUT OF WARRANTY BY 2 MONTHS. JAGUAR CARS AGREED TO PAY HALF OF THE COST OF REPLACING THE TRANSMISSION WITH A REFURBISHED TRANSMISSI... Read more
Incident date: Apr 24, 2006
ON 12/05 I LEASED A 2006 JAGUAR XK8 CONVERTIBLE FROM MADISON NJ AND HAD IT FLAT BEDDED TO MIAMI. WHEN I 1ST DROVE IT I HEARD A TICK TICK NOISE UPON ACCELERATION . CALLED MADISON AND WAS TOLD TO TAKE IT TO A MIAMI JAG DEALER. TOOK IT TO WARREN HENRY JAG . SVCE MANAGER. SAID HE DIDN'T HEAR ANYTHING. HAD MAN DRIVE AROUND WITH ME. THEY STILL DENIED HEARING NOISE. THEY PUT IT UP ON A LIFT. COULDN'T FIN... Read more
Incident date: Mar 6, 2006
OCT 7, 2004 SHIFTER HAS TO BE WIGGLED TO REMOVE FROM PARK AND START. SEPT 4, 2004 SHIFTER HAS TO BE WIGGLED TO REMOVE FROM PARK AND START-REPLACED CABLE ASSEMBLY SEPT 23, 2004 AC RATTLING WHEN ON REPLACED COMPRESSOR. STEERING WHEEL FEELS LOOSE WHEN TURNING IT SEPT 23, 2004 MAJOR VIBRATING WHEN BRAKING, FRONT ROTORS WARPED, FEEDBACK IN PEDAL & WHEEL SEPT 23, 2004 FRONT SEAT IS MAKIN... Read more
Incident date: Apr 22, 2006
FAILURE OF THE GAS CAP. THE GAS CAP CANNOT BE REMOVED WHEN ADDING GAS. THIS IS THE SECOND OCCURRENCE. THE FIRST TIME I WAS LOW ON GAS APPROX 2 GALS REMAINING AND WE PULLED IN FOR GAS AND THE GAS CAP WOULD NOT UNLATCH. I HAD TO BREAK IT OFF TO PUT GAS IN THE CAR BUT WAS NOT ABLE TO ATTACHED THE CAP. IT HAPPENED ON THE WEEKEND SO IT WAS 2 DAYS BEFORE IT WAS IN FOR SERVICE. THIS OCCURRENCE WAS VERY S... Read more
Incident date: Feb 28, 2006
DT*: THE CONTACT STATED UPON APPROACHING THE VEHICLE, IT WAS NOTICED THERE WAS A FLAT TIRE ON THE FRONT PASSENGER SIDE. THE TIRE APPEARED TO HAVE GONE FLAT AS A RESULT OF A BLISTER ON THE SIDEWALL. THERE IS A NHTSA RECALL, # 05T024000, REGARDING THE TIRES: SIDEWALL. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER NEITHER THE VEHICLE DEALER NOR THE TIRE DEALER WOULD HONOR ... Read more
Incident date: Apr 18, 2006
DT*: THE CONTACT STATED THE VEHICLE'S STEERING WAS VERY LOOSE AND THE WHEELS FELT AS IF THEY WERE SHAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THE BALL JOINTS ON BOTH SIDES NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO A JAGUAR DEALER WHO ALSO DETERMINED THE BALL JOINTS WERE WORN OUT AND NEEDED TO BE REPLACED. THERE IS AN NHTSA RECALL, # 00V359002, REGARDING... Read more
Incident date: Feb 6, 2006
2003 S TYPE WOULD NOT START, TURN SIGNAL STUCK, TRUNK LIGHT INOPERABLE. RAIN SENSORS ARE INOPERABLE. *TS ***NAR*** THE DEALER REPLACED THE BATTERY, TURN SIGNAL AND TRUNK SWITCH. THE RAIN SENSOR WAS INOPERABLE. THE ENGINE MALFUNCTION WARNING LIGHT ILLUMINATED. DURING DIAGNOSTIC THE TECHNICIAN FOUND ENGINE MISFIRE CODES. THE ENGINE WAS REPAIRED PER BULLETIN S303-21. THE EMERGENCY BRAKE FAILED.... Read more
Incident date: Feb 6, 2006
2003 S TYPE WOULD NOT START, TURN SIGNAL STUCK, TRUNK LIGHT INOPERABLE. RAIN SENSORS ARE INOPERABLE. *TS ***NAR*** THE DEALER REPLACED THE BATTERY, TURN SIGNAL AND TRUNK SWITCH. THE RAIN SENSOR WAS INOPERABLE. THE ENGINE MALFUNCTION WARNING LIGHT ILLUMINATED. DURING DIAGNOSTIC THE TECHNICIAN FOUND ENGINE MISFIRE CODES. THE ENGINE WAS REPAIRED PER BULLETIN S303-21. THE EMERGENCY BRAKE FAILED.... Read more
Incident date: Feb 6, 2006
2003 S TYPE WOULD NOT START, TURN SIGNAL STUCK, TRUNK LIGHT INOPERABLE. RAIN SENSORS ARE INOPERABLE. *TS ***NAR*** THE DEALER REPLACED THE BATTERY, TURN SIGNAL AND TRUNK SWITCH. THE RAIN SENSOR WAS INOPERABLE. THE ENGINE MALFUNCTION WARNING LIGHT ILLUMINATED. DURING DIAGNOSTIC THE TECHNICIAN FOUND ENGINE MISFIRE CODES. THE ENGINE WAS REPAIRED PER BULLETIN S303-21. THE EMERGENCY BRAKE FAILED.... Read more
JAGUAR
S-TYPE
(2003) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Apr 12, 2006
Incident date: Feb 6, 2006
2003 S TYPE WOULD NOT START, TURN SIGNAL STUCK, TRUNK LIGHT INOPERABLE. RAIN SENSORS ARE INOPERABLE. *TS ***NAR*** THE DEALER REPLACED THE BATTERY, TURN SIGNAL AND TRUNK SWITCH. THE RAIN SENSOR WAS INOPERABLE. THE ENGINE MALFUNCTION WARNING LIGHT ILLUMINATED. DURING DIAGNOSTIC THE TECHNICIAN FOUND ENGINE MISFIRE CODES. THE ENGINE WAS REPAIRED PER BULLETIN S303-21. THE EMERGENCY BRAKE FAILED.... Read more
Incident date: Apr 5, 2006
I OWN THE FOLLOWING AUTOMOBILE: 03 JAGUAR X-TYPE [XXX]. THIS CAR WAS PURCHASED IN JULY OF 2002, FROM HOWARD ORLOFF JAGUAR IN CHICAGO ILLINOIS. THIS CAR HAS GIVEN ME NOTHING BUT PROBLEMS. I HAVE HAD THE CAR SERVICED SEVERAL TIMES LAST YEAR, FOR ENGINE TICKING, AND THE CHECK ENGINE LIGHT COMING ONE. THIS YEAR, I HAVE HAD THIS CAR SERVICED THREE TIMES FOR THE FOLLOWING: 1. TICK IN THE ENGIN... Read more
Incident date: Apr 5, 2006
I OWN THE FOLLOWING AUTOMOBILE: 03 JAGUAR X-TYPE [XXX]. THIS CAR WAS PURCHASED IN JULY OF 2002, FROM HOWARD ORLOFF JAGUAR IN CHICAGO ILLINOIS. THIS CAR HAS GIVEN ME NOTHING BUT PROBLEMS. I HAVE HAD THE CAR SERVICED SEVERAL TIMES LAST YEAR, FOR ENGINE TICKING, AND THE CHECK ENGINE LIGHT COMING ONE. THIS YEAR, I HAVE HAD THIS CAR SERVICED THREE TIMES FOR THE FOLLOWING: 1. TICK IN THE ENGIN... Read more
Incident date: Apr 5, 2006
I OWN THE FOLLOWING AUTOMOBILE: 03 JAGUAR X-TYPE [XXX]. THIS CAR WAS PURCHASED IN JULY OF 2002, FROM HOWARD ORLOFF JAGUAR IN CHICAGO ILLINOIS. THIS CAR HAS GIVEN ME NOTHING BUT PROBLEMS. I HAVE HAD THE CAR SERVICED SEVERAL TIMES LAST YEAR, FOR ENGINE TICKING, AND THE CHECK ENGINE LIGHT COMING ONE. THIS YEAR, I HAVE HAD THIS CAR SERVICED THREE TIMES FOR THE FOLLOWING: 1. TICK IN THE ENGIN... Read more
Incident date: Apr 5, 2006
I OWN THE FOLLOWING AUTOMOBILE: 03 JAGUAR X-TYPE [XXX]. THIS CAR WAS PURCHASED IN JULY OF 2002, FROM HOWARD ORLOFF JAGUAR IN CHICAGO ILLINOIS. THIS CAR HAS GIVEN ME NOTHING BUT PROBLEMS. I HAVE HAD THE CAR SERVICED SEVERAL TIMES LAST YEAR, FOR ENGINE TICKING, AND THE CHECK ENGINE LIGHT COMING ONE. THIS YEAR, I HAVE HAD THIS CAR SERVICED THREE TIMES FOR THE FOLLOWING: 1. TICK IN THE ENGIN... Read more
Incident date: Apr 5, 2006
I OWN THE FOLLOWING AUTOMOBILE: 03 JAGUAR X-TYPE [XXX]. THIS CAR WAS PURCHASED IN JULY OF 2002, FROM HOWARD ORLOFF JAGUAR IN CHICAGO ILLINOIS. THIS CAR HAS GIVEN ME NOTHING BUT PROBLEMS. I HAVE HAD THE CAR SERVICED SEVERAL TIMES LAST YEAR, FOR ENGINE TICKING, AND THE CHECK ENGINE LIGHT COMING ONE. THIS YEAR, I HAVE HAD THIS CAR SERVICED THREE TIMES FOR THE FOLLOWING: 1. TICK IN THE ENGIN... Read more
Incident date: Apr 5, 2006
I OWN THE FOLLOWING AUTOMOBILE: 03 JAGUAR X-TYPE [XXX]. THIS CAR WAS PURCHASED IN JULY OF 2002, FROM HOWARD ORLOFF JAGUAR IN CHICAGO ILLINOIS. THIS CAR HAS GIVEN ME NOTHING BUT PROBLEMS. I HAVE HAD THE CAR SERVICED SEVERAL TIMES LAST YEAR, FOR ENGINE TICKING, AND THE CHECK ENGINE LIGHT COMING ONE. THIS YEAR, I HAVE HAD THIS CAR SERVICED THREE TIMES FOR THE FOLLOWING: 1. TICK IN THE ENGIN... Read more
Incident date: Apr 5, 2006
I OWN THE FOLLOWING AUTOMOBILE: 03 JAGUAR X-TYPE [XXX]. THIS CAR WAS PURCHASED IN JULY OF 2002, FROM HOWARD ORLOFF JAGUAR IN CHICAGO ILLINOIS. THIS CAR HAS GIVEN ME NOTHING BUT PROBLEMS. I HAVE HAD THE CAR SERVICED SEVERAL TIMES LAST YEAR, FOR ENGINE TICKING, AND THE CHECK ENGINE LIGHT COMING ONE. THIS YEAR, I HAVE HAD THIS CAR SERVICED THREE TIMES FOR THE FOLLOWING: 1. TICK IN THE ENGIN... Read more
Incident date: Apr 5, 2006
I OWN THE FOLLOWING AUTOMOBILE: 03 JAGUAR X-TYPE [XXX]. THIS CAR WAS PURCHASED IN JULY OF 2002, FROM HOWARD ORLOFF JAGUAR IN CHICAGO ILLINOIS. THIS CAR HAS GIVEN ME NOTHING BUT PROBLEMS. I HAVE HAD THE CAR SERVICED SEVERAL TIMES LAST YEAR, FOR ENGINE TICKING, AND THE CHECK ENGINE LIGHT COMING ONE. THIS YEAR, I HAVE HAD THIS CAR SERVICED THREE TIMES FOR THE FOLLOWING: 1. TICK IN THE ENGIN... Read more
JAGUAR
X-TYPE
(2004) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Apr 3, 2006
Incident date: Feb 26, 2006
BRAKES FAILED GOING 70 MPH ON THE FREEWAY. ABSOLUTELY NO BRAKES AND PEDAL WENT COMPLETE TO FLOOR WITHOUT NO STOPPING. USED EMERGENCY BRAKE AND REAR-ENDED CAR IN FRONT. NO AIR BAGS WENT OFF. CAR SPEED WAS ABOUT 35-40MPH AT TIME OF IMPACT DUE TO SLOWING FROM EMERGENCY BRAKE. *NM
Crash
Incident date: Feb 26, 2006
BRAKES FAILED GOING 70 MPH ON THE FREEWAY. ABSOLUTELY NO BRAKES AND PEDAL WENT COMPLETE TO FLOOR WITHOUT NO STOPPING. USED EMERGENCY BRAKE AND REAR-ENDED CAR IN FRONT. NO AIR BAGS WENT OFF. CAR SPEED WAS ABOUT 35-40MPH AT TIME OF IMPACT DUE TO SLOWING FROM EMERGENCY BRAKE. *NM
Crash
Incident date: Jul 4, 2005
DT*: THE CONTACT STATED IF ONE PLACES THE HEADREST ONTO THE REAR SEATS BACKWARDS, IT LOCKS INTO POSITION. ONCE THE HEADRESTS ARE LOCKED INTO POSITION, THEY ARE UNABLE TO BE REMOVED. THE DEALERSHIP DETERMINED THIS IS THE WAY THE VEHICLE WAS DESIGNED. THE MANUFACTURER HAS BEEN ALERTED. THE VEHICLE IS A 2005 JAGUAR XTY. UPDATED 04/11/06. *JB
Incident date: Jan 11, 2006
I PURCHASED A S-TYPE JAGUAR 2003 JUNE 11, 2002 FROM PARK PLACE JAGUAR HOUSTON, TEXAS, I TOOK THE CAR IN BEFORE 5,000 MILE CHECK UP AND COMPLAINED ABOUT THE BRAKES, A FEW MONTHS LATER TOOK THE CAR IN FOR 5,000 MILE CHECK UP COMPLAINED ABOUT THE BRAKES WAS TOLD THAT I NEED A MASTER CYLINDER, CAR WAS LEFT WITH THE DEALERSHIP FOR A WEEK. MONTHS LATER THE BRAKE LIGHT CAME ON AND WOULD NOT GO OFF. JAGU... Read more
Incident date: Jan 11, 2006
I PURCHASED A S-TYPE JAGUAR 2003 JUNE 11, 2002 FROM PARK PLACE JAGUAR HOUSTON, TEXAS, I TOOK THE CAR IN BEFORE 5,000 MILE CHECK UP AND COMPLAINED ABOUT THE BRAKES, A FEW MONTHS LATER TOOK THE CAR IN FOR 5,000 MILE CHECK UP COMPLAINED ABOUT THE BRAKES WAS TOLD THAT I NEED A MASTER CYLINDER, CAR WAS LEFT WITH THE DEALERSHIP FOR A WEEK. MONTHS LATER THE BRAKE LIGHT CAME ON AND WOULD NOT GO OFF. JAGU... Read more
Incident date: Jan 11, 2006
I PURCHASED A S-TYPE JAGUAR 2003 JUNE 11, 2002 FROM PARK PLACE JAGUAR HOUSTON, TEXAS, I TOOK THE CAR IN BEFORE 5,000 MILE CHECK UP AND COMPLAINED ABOUT THE BRAKES, A FEW MONTHS LATER TOOK THE CAR IN FOR 5,000 MILE CHECK UP COMPLAINED ABOUT THE BRAKES WAS TOLD THAT I NEED A MASTER CYLINDER, CAR WAS LEFT WITH THE DEALERSHIP FOR A WEEK. MONTHS LATER THE BRAKE LIGHT CAME ON AND WOULD NOT GO OFF. JAGU... Read more
Incident date: Dec 5, 2005
SINCE PURCHASING THIS CAR IT HAS BEEN TOWED 2 TIMES, SERVICED EIGHT TIMES IN A 12 MONTH PERIOD. I FOUND IN THE GLOVE DEPT AFTER PURCHASING THIS CAR A MANUFACTURE DEFECT SIGN .THE CAR KEPT REGISTERING "RESTRICTED PERFORMANCE 3 VISITS. BRAKE PROBLEM,STEERING WHEEL,ABS FAULT. PRESENT PROBLEM:THEY KEPT MY CAR 2 AND HALF MONTHS TO FIX A WHEEL GUARD AND BUMPER RAIL TOLD ME THE COMPRESSOR AND OTHER PRO... Read more
Incident date: Dec 23, 2005
2003 JAGUAR DRIVERS SIDE WINDOW WILL NOT ROLL UP/DOWN. FRONT BALL JOINTS NEEDED TO BE REPLACED. *TS THE AIR CONDITIONER WAS BLOWING OUT HOT AIR, THE DEALER STATED THE EVAPORATOR WAS LEAKING FREON. THE REAR BUMPER WAS BROKEN. THE ABS CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE BRAKES NEEDED TO BE REPLACED. THE REAR LIGHTS WERE INOPERATIVE. *JB THE CONSUMER BELIEVES THE ODOMETER ON THE ... Read more
Incident date: Dec 23, 2005
2003 JAGUAR DRIVERS SIDE WINDOW WILL NOT ROLL UP/DOWN. FRONT BALL JOINTS NEEDED TO BE REPLACED. *TS THE AIR CONDITIONER WAS BLOWING OUT HOT AIR, THE DEALER STATED THE EVAPORATOR WAS LEAKING FREON. THE REAR BUMPER WAS BROKEN. THE ABS CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE BRAKES NEEDED TO BE REPLACED. THE REAR LIGHTS WERE INOPERATIVE. *JB THE CONSUMER BELIEVES THE ODOMETER ON THE ... Read more
Incident date: Dec 23, 2005
2003 JAGUAR DRIVERS SIDE WINDOW WILL NOT ROLL UP/DOWN. FRONT BALL JOINTS NEEDED TO BE REPLACED. *TS THE AIR CONDITIONER WAS BLOWING OUT HOT AIR, THE DEALER STATED THE EVAPORATOR WAS LEAKING FREON. THE REAR BUMPER WAS BROKEN. THE ABS CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE BRAKES NEEDED TO BE REPLACED. THE REAR LIGHTS WERE INOPERATIVE. *JB THE CONSUMER BELIEVES THE ODOMETER ON THE ... Read more
Incident date: Dec 23, 2005
2003 JAGUAR DRIVERS SIDE WINDOW WILL NOT ROLL UP/DOWN. FRONT BALL JOINTS NEEDED TO BE REPLACED. *TS THE AIR CONDITIONER WAS BLOWING OUT HOT AIR, THE DEALER STATED THE EVAPORATOR WAS LEAKING FREON. THE REAR BUMPER WAS BROKEN. THE ABS CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE BRAKES NEEDED TO BE REPLACED. THE REAR LIGHTS WERE INOPERATIVE. *JB THE CONSUMER BELIEVES THE ODOMETER ON THE ... Read more
Incident date: Dec 23, 2005
2003 JAGUAR DRIVERS SIDE WINDOW WILL NOT ROLL UP/DOWN. FRONT BALL JOINTS NEEDED TO BE REPLACED. *TS THE AIR CONDITIONER WAS BLOWING OUT HOT AIR, THE DEALER STATED THE EVAPORATOR WAS LEAKING FREON. THE REAR BUMPER WAS BROKEN. THE ABS CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE BRAKES NEEDED TO BE REPLACED. THE REAR LIGHTS WERE INOPERATIVE. *JB THE CONSUMER BELIEVES THE ODOMETER ON THE ... Read more
Incident date: Dec 23, 2005
2003 JAGUAR DRIVERS SIDE WINDOW WILL NOT ROLL UP/DOWN. FRONT BALL JOINTS NEEDED TO BE REPLACED. *TS THE AIR CONDITIONER WAS BLOWING OUT HOT AIR, THE DEALER STATED THE EVAPORATOR WAS LEAKING FREON. THE REAR BUMPER WAS BROKEN. THE ABS CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE BRAKES NEEDED TO BE REPLACED. THE REAR LIGHTS WERE INOPERATIVE. *JB THE CONSUMER BELIEVES THE ODOMETER ON THE ... Read more
Incident date: Mar 12, 2006
TIMING CHAIN TENSIONER FAILED, BROKEN CHAIN, BENT VALVES. JAG SERVICE SAID '97 XK8 HAD FAULTY TENSIONERS. MOST WARRANTY REPLACED. MANY NHTSA COMPLAINTS & TSB'S ON THIS FAILURE. JAG. IS AWARE OF THIS DANGEROUS PROBLEM. JAG. AGREED TO PAY FOR 1/2 REPAIR, IF I BOUGHT A NEW JAG. NOT ACCEPTABLE! DOES SOMEONE HAVE TO BE KILLED ON THE FREEWAY FOR JAG TO TAKE NOTICE! THERE NEEDS TO BE A RECALL FOR THIS PR... Read more
JAGUAR
VANDEN PLAS
(1998) — VEHICLE SPEED CONTROL
Mar 23, 2006
Incident date: Mar 19, 2006
THE FIRST TIME IT HAPPENED AS I WAS DRIVING THE CAR ON THE HIGHWAY APPROXIMATELY 60 MPH, SUDDENLY WITHOUT ANY WARNING THE ENGINE STOPPED RUNNING, FORTUNATELY I WAS DRIVING THE CAR IN THE RIGHT LINE, I STOPPED ON THE SHOULDER AND RESTARTED THE ENGINE, AFTER SEVERAL ATTEMPTS THE CAR DID START AND I DROVE HOME, I MADE A APPOINTMENT WITH THE LOCAL DEALER,THEY FOUND NO PROBLEM AT THAT TIME,BUT THEY DID... Read more
JAGUAR
VANDEN PLAS
(1998) — FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
Mar 23, 2006
Incident date: Mar 19, 2006
THE FIRST TIME IT HAPPENED AS I WAS DRIVING THE CAR ON THE HIGHWAY APPROXIMATELY 60 MPH, SUDDENLY WITHOUT ANY WARNING THE ENGINE STOPPED RUNNING, FORTUNATELY I WAS DRIVING THE CAR IN THE RIGHT LINE, I STOPPED ON THE SHOULDER AND RESTARTED THE ENGINE, AFTER SEVERAL ATTEMPTS THE CAR DID START AND I DROVE HOME, I MADE A APPOINTMENT WITH THE LOCAL DEALER,THEY FOUND NO PROBLEM AT THAT TIME,BUT THEY DID... Read more
Incident date: Mar 13, 2006
MY FIANCEE WAS DRIVING WHEN THE ENGINE LOST ALL POWER, THE RED MALFUNCTION LIGHT CAME ON, THEN THE AMBER SERVICE LIGHT. THE VEHICLE WOULDN'T ACCELERATE AT ALL AND WAS A HAZARD TO ATTEMPT TO PULL OFF THE ROAD FROM THE RIGHT LANE! MY FIANCEE CALLED SCARED TO DEATH AS SHE WAS ALMOST REAR ENDED DUE TO THE SUDDEN POWER LOSS. BEING A 3X RE-CERTIFIED A.S.E. MASTER TECHNICIAN WITH NUMEROUS COLLEGE CREDIT... Read more
Incident date: Jan 18, 2006
2003 JAGUAR VDP BRAKE AND GAS PEDAL ARE TO CLOSE TOGETHER. *TS ***NAR*** THE CONSUMER STATED WHEN HE APPLIED THE BRAKE, HE ALSO HIT THE ACCELERATOR AND AS A RESULT HE HAD AN ACCIDENT. THE CONSUMER DIDN'T STATE IF THERE WAS DAMAGE TO THE VEHICLE. *JB
Incident date: Mar 7, 2006
DT*: THE CONTACT STATED INTERMITTENTLY, THE BRAKES SQUEAKED AND WOULD NOT STOP THE VEHICLE. THE PARKING BRAKE MUST BE APPLIED TO STOP. THE DEALERSHIP IS UNABLE TO DETERMINE THE PROBLEM. NO REPAIRS HAVE BEEN ATTEMPTED.
Incident date: Jan 22, 2006
WHEN I PRESS ON THE BRAKE TO STOP, THE CAR ACCELERATES. THE HARDER I PRESS ON THE BRAKE THE MORE THE CAR WANTS TO ACCELERATE. I HAVE HAD AT LEAST SIX INCIDENCES OF THIS SITUATION IN THE COURSE OF APPROXIMATIONS FOUR MONTHS. WHEN I BROUGHT THE CAR INTO JAGUAR SERVICE THE FIRST TIME THEY RETURNED THE CAR TO ME SAYING THAT "THERE IS NOTHING WRONG WITH THE CAR". WHEN I BROUGHT THE CAR TO THEM THE ... Read more
Incident date: Jan 22, 2006
WHEN I PRESS ON THE BRAKE TO STOP, THE CAR ACCELERATES. THE HARDER I PRESS ON THE BRAKE THE MORE THE CAR WANTS TO ACCELERATE. I HAVE HAD AT LEAST SIX INCIDENCES OF THIS SITUATION IN THE COURSE OF APPROXIMATIONS FOUR MONTHS. WHEN I BROUGHT THE CAR INTO JAGUAR SERVICE THE FIRST TIME THEY RETURNED THE CAR TO ME SAYING THAT "THERE IS NOTHING WRONG WITH THE CAR". WHEN I BROUGHT THE CAR TO THEM THE ... Read more