Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Jan 1, 2006
WHEN I BOUGHT THE CAR A WEEK LATER IT BLEW HOT AIR, I WAS TOLD IT ONLY NEEDED FREON. I FOUND OUT LATER THAT THERE WAS A LEAK AND IT IS $1200. A WEEK AFTER THAT THE CAR WOULD NOT START THE DEALER PICKED THE CAR UP AND SAID THAT THE BATTERY WAS DEAD BECAUSE I LEFT THE RADIO ON, IT HAS HAPPENED OVER 30 TIMES, NOT TRUE THERE IS SOMETHING WRONG. I HAVE REPLACED TIRES AT LEAST SIX TIMES. TIRES COMPLETEL... Read more
Incident date: Jul 28, 2006
JAGUAR XK8. VEHICLE WITH 54K MILES ALWAYS DEALER SERVICES. TIMING CHAIN BROKE WHILE DRIVING, WAS ABLE TO GET CAR OUT OF TRAFFIC WITHOUT INCIDENT. CONTACTED JAGUAR AND THEY DID NOT EVEN ACKNOWLEDGE THERE WAS A PROBLEM. JAGUAR HAS KNOWN THE PLASTIC TIMING CHAIN GUIDES TO BE DEFECTIVE. THE HAVE HAD TWO DESIGN REVISIONS AND NOW PUT A METAL GUIDE IN THE CARS SINCE 2002. JAGUAR DOES NOT ADVISE OWN... Read more
Incident date: Jul 1, 2006
FUEL TANK LEAK OF UNKNOWN ORIGIN CONSIDERED TO BE A HAZARDOUS CONDITION BUT WITH NO PLANS FOR REPAIR. CONSUMERS HAVE NOT BEEN INFORMED BY COMPANY. COMPANY KNOWS ABOUT PROBLEM. *JB
Incident date: Sep 5, 2006
MY WIFE'S X TYPE 2002 JAGUAR WAS RIDING VERY ROUGH AND I ASKED OUR LOCAL MECHANIC TO BALANCE THE TIRES. HE CALLED IN SHOCK ADVISING THAT THE INTERIOR WALL OF A REAR GOODYEAR AMERICAN EAGLE TIRE WAS CRACKED ALL AROUND THE RIM OF THE TIRE AND WE WERE LUCKY TO BE ALIVE. FROM THE OUTER WALL AND THE TREAD THE TIRE APPEARED PERFECT. I HAVE THE TIRE AND DIGITAL PHOTOGRAPHS WHICH I WILL FORWARD WHEN... Read more
JAGUAR
S-TYPE
(2000) — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Sep 11, 2006
Incident date: Mar 26, 2006
WHILE AWAY ON A BUSINESS TRIP MY WIFE CALLED TO TELL ME THAT OUR 200 S TYPE JAGUAR WAS INOPERABLE AND THE GEAR SHIFTER WAS "FLOATING" - NOT ABLE TO SHIFT OUT OF PARK. UPON INSPECTION I FOUND THAT THE GEAR SHIFT LEVER WAS BROKEN. I CALLED THE DEALER IN HARRISBURG PA AND TOLD THEM ABOUT THE PROBLEM AND THE SERVICE ADVISOR TOLD ME THAT SINCE IT WAS ON AN INCLINE WE SHOULD HAVE USED THE EMERGENCY BRAK... Read more
Incident date: May 10, 2005
WHILE PARKED ON A HILL WITH THE FRONT OF THE VEHICLE FACING UPWARD, THE TRANSMISSION LOCKED UP COMPLETELY WHEN A SHIFT FROM PARK TO DRIVE WAS ATTEMPTED. THE GEAR SHIFT WAS FRACTURED AND THE VEHICLE HAD TO BE TOWED TO A SERVICE DEALER WHO INFORMED ME THAT THIS WAS A COMMON PROBLEM, AND THAT IT WAS A FACTORY DEFECT. *NM
Incident date: Sep 6, 2006
I HAVE HAD 4 TRANMISSION REPLACED IN MY 200 JAGUAR IN THE LAST 2 1/2 YEARS AND THE LIGHT IN OWN AT THIS MOMENT REGARDING THE TRANSMISSION LIGHT. I NEED SOME ONE TO CONTACT ME REGARDING THIS. *NM
Incident date: Aug 18, 2006
WAS MAKING A THREE POINT TURN AND A BOLT JUST FELL OUT AND CAUSED MY CAR TO NOT TURN ANYMORE. HEARD A LOUD POP. *JB
Incident date: Aug 18, 2006
DT*: THE CONTACT STATED WHILE PARKED ON A HILL WITH THE FRONT OF THE VEHICLE FACING UPWARD, THE TRANSMISSION LOCKED UP COMPLETELY WHEN A SHIFT FROM PARK TO DRIVE WAS ATTEMPTED. A SERVICE DEALER WAS CONSULTED, WHO NOTIFIED THE CONTACT THAT THIS WAS A COMMON PROBLEM, AND THAT IT WAS A FACTORY DEFECT. HOWEVER, THE VEHICLE WAS NOT TAKEN IN FOR SERVICE. UPDATED 09/11/06. *JB
Incident date: Jun 10, 2006
I PURCHASED A 2000 S TYPE JAGUAR 6/10/06, AT THE CAL WHOLESALE DEALERSHIP IN RIO LINDA CA AND JUST THE FOLLOWING DAY ALREADY HAD PROBLEM WITH GEAR SHIFT LINKAGE. DEALERSHIP HAD IT REPAIRED AT SAM'S AUTO REPAIR HOWEVER IT CONTINUED TO HAVE RESISTANCE UPON SHIFTING. REPORTED PROBLEM ADVISED TO BRING CAR IN, AND WAS TOLD IT WAS FINE. 8/22/06 COMPLETELY UNABLE TO SHIFT FROM PARK TO DRIVE. CALLED DEALE... Read more
Incident date: Mar 6, 2006
2006 JAGUAR VDP L WB WOULD NOT EXCEED OVER 10 MPH AND WARNING LIGHTS ILLUMINATED ON THE DASH. EXPERIENCED TWO MASSIVE FUEL LEAKS. *KB THE DEALER CLAIMED THEY REPLACED A SEAL TO FIX THE FUEL LEAK, HOWEVER 2 WEEKS LATER THE FUEL LEAK RESURFACED. THE DEALER THEN STATED THE LEFT FUEL PUMP FLANGE WAS STILL LEAKING AND THE FUEL TANK WAS WARPED. THE PROBLEM WITH THE VEHICLE NOT ACCELERATING OVER 10 M... Read more
Incident date: Mar 6, 2006
2006 JAGUAR VDP L WB WOULD NOT EXCEED OVER 10 MPH AND WARNING LIGHTS ILLUMINATED ON THE DASH. EXPERIENCED TWO MASSIVE FUEL LEAKS. *KB THE DEALER CLAIMED THEY REPLACED A SEAL TO FIX THE FUEL LEAK, HOWEVER 2 WEEKS LATER THE FUEL LEAK RESURFACED. THE DEALER THEN STATED THE LEFT FUEL PUMP FLANGE WAS STILL LEAKING AND THE FUEL TANK WAS WARPED. THE PROBLEM WITH THE VEHICLE NOT ACCELERATING OVER 10 M... Read more
Incident date: Mar 6, 2006
2006 JAGUAR VDP L WB WOULD NOT EXCEED OVER 10 MPH AND WARNING LIGHTS ILLUMINATED ON THE DASH. EXPERIENCED TWO MASSIVE FUEL LEAKS. *KB THE DEALER CLAIMED THEY REPLACED A SEAL TO FIX THE FUEL LEAK, HOWEVER 2 WEEKS LATER THE FUEL LEAK RESURFACED. THE DEALER THEN STATED THE LEFT FUEL PUMP FLANGE WAS STILL LEAKING AND THE FUEL TANK WAS WARPED. THE PROBLEM WITH THE VEHICLE NOT ACCELERATING OVER 10 M... Read more
Incident date: Aug 5, 2006
WHILE DRIVING MY 2001 JAGUAR XK-8/ CV. AT HIGHWAY SPEED WITH THE TOP DOWN, THE HYDRAULIC FLUID FROM THE CONVERTIBLE TOP STARTED LEAKING FROM THE CENTER LOCK DOWN MECHANISM ON THE WINDSHIELD FRAME. AT FIRST I THOUGHT IT WAS WINDSHIELD WIPER SPRAY FROM THE CAR IN FRONT OF US. I WIPED MY FACE WITH MY HAND AND FELT AN OILY SUBSTANCE. I PAID CLOSER ATTENTION TO THE WINDSHIELD AND DID NOT SEE ANYTHIN... Read more
1 injured
Incident date: Jul 27, 2006
NO EVENTS LEADING UP TO FAILURE. NO WARNING LIGHTS OR PRIOR INDICATION OF ANY PROBLEM. CAR SHUT DOWN AT INTERSTATE SPEED WITH NO WARNING. HAD TO GET OVER 2 LANES OF TRAFFIC AND OUT OF HARMS WAY AND PULL OFF OF INTERSTATE. VERY DANGEROUS TIME. REPLACED BODY THROTTLE AND CHARGED ME $1,563.17 + LABOR. OLD PART IS AVAILABLE. I WAS VERY SHAKEN UP AFTER THIS INCIDENT AND VERY CONCERNED THAT YOU COULD ... Read more
Incident date: Jul 28, 2006
CAR WAS PARKED IN GARAGE & GASOLINE SPILLED UNDER THE CAR DAMAGING GARAGE FLOOR & SMELLING UP THE WHOLE HOUSE & GARAGE. CAR WAS TAKEN TO DEALER AFTER WE CLEANED UP THE GAS & GOT CAR OUT OF GARAGE. DEALER ADVISED US THAT THEY CHECKED WITH FACTORY & THERE WAS A PROBLEM WITH GAS TANK AND THAT THEY WOULD HAVE TO ORDER TANK FROM A NEW MANUFACTURER AS THE ONE ON THE AUTO HAD A PROBLEM. STILL WAITING 2 ... Read more
Incident date: Aug 7, 2006
MY WIFE AND I WERE GIVEN A REPLACEMENT JAGUAR S-TYPE ON 05/03/2005 BY SMITH CO. MOTOR CARS OF CHARLESTON, WV. AFTER THEY WERE UNABLE TO REPAIR A JAGUAR X-TYPE THAT WE HAD BOUGHT ON 08/26/2004. WE THEN MOVED TO CALIFORNIA IN 06/2005 AND MY HUSBAND DROVE THE CAR CROSS-COUNTRY TO CA WITHOUT ANY PROBLEMS. ON 08/05/2005 THE CAR WAS FIRST PRESENTED FOR A SCHEDULED 10,000 MILE MAINTENANCE TO JAGUAR OF SO... Read more
Crash
Incident date: Aug 7, 2006
MY WIFE AND I WERE GIVEN A REPLACEMENT JAGUAR S-TYPE ON 05/03/2005 BY SMITH CO. MOTOR CARS OF CHARLESTON, WV. AFTER THEY WERE UNABLE TO REPAIR A JAGUAR X-TYPE THAT WE HAD BOUGHT ON 08/26/2004. WE THEN MOVED TO CALIFORNIA IN 06/2005 AND MY HUSBAND DROVE THE CAR CROSS-COUNTRY TO CA WITHOUT ANY PROBLEMS. ON 08/05/2005 THE CAR WAS FIRST PRESENTED FOR A SCHEDULED 10,000 MILE MAINTENANCE TO JAGUAR OF SO... Read more
Crash
Incident date: Aug 7, 2006
MY WIFE AND I WERE GIVEN A REPLACEMENT JAGUAR S-TYPE ON 05/03/2005 BY SMITH CO. MOTOR CARS OF CHARLESTON, WV. AFTER THEY WERE UNABLE TO REPAIR A JAGUAR X-TYPE THAT WE HAD BOUGHT ON 08/26/2004. WE THEN MOVED TO CALIFORNIA IN 06/2005 AND MY HUSBAND DROVE THE CAR CROSS-COUNTRY TO CA WITHOUT ANY PROBLEMS. ON 08/05/2005 THE CAR WAS FIRST PRESENTED FOR A SCHEDULED 10,000 MILE MAINTENANCE TO JAGUAR OF SO... Read more
Crash
Incident date: Aug 7, 2006
MY WIFE AND I WERE GIVEN A REPLACEMENT JAGUAR S-TYPE ON 05/03/2005 BY SMITH CO. MOTOR CARS OF CHARLESTON, WV. AFTER THEY WERE UNABLE TO REPAIR A JAGUAR X-TYPE THAT WE HAD BOUGHT ON 08/26/2004. WE THEN MOVED TO CALIFORNIA IN 06/2005 AND MY HUSBAND DROVE THE CAR CROSS-COUNTRY TO CA WITHOUT ANY PROBLEMS. ON 08/05/2005 THE CAR WAS FIRST PRESENTED FOR A SCHEDULED 10,000 MILE MAINTENANCE TO JAGUAR OF SO... Read more
Crash
Incident date: Aug 7, 2006
MY WIFE AND I WERE GIVEN A REPLACEMENT JAGUAR S-TYPE ON 05/03/2005 BY SMITH CO. MOTOR CARS OF CHARLESTON, WV. AFTER THEY WERE UNABLE TO REPAIR A JAGUAR X-TYPE THAT WE HAD BOUGHT ON 08/26/2004. WE THEN MOVED TO CALIFORNIA IN 06/2005 AND MY HUSBAND DROVE THE CAR CROSS-COUNTRY TO CA WITHOUT ANY PROBLEMS. ON 08/05/2005 THE CAR WAS FIRST PRESENTED FOR A SCHEDULED 10,000 MILE MAINTENANCE TO JAGUAR OF SO... Read more
Crash
Incident date: Aug 7, 2006
MY WIFE AND I WERE GIVEN A REPLACEMENT JAGUAR S-TYPE ON 05/03/2005 BY SMITH CO. MOTOR CARS OF CHARLESTON, WV. AFTER THEY WERE UNABLE TO REPAIR A JAGUAR X-TYPE THAT WE HAD BOUGHT ON 08/26/2004. WE THEN MOVED TO CALIFORNIA IN 06/2005 AND MY HUSBAND DROVE THE CAR CROSS-COUNTRY TO CA WITHOUT ANY PROBLEMS. ON 08/05/2005 THE CAR WAS FIRST PRESENTED FOR A SCHEDULED 10,000 MILE MAINTENANCE TO JAGUAR OF SO... Read more
Crash
Incident date: Aug 7, 2006
MY WIFE AND I WERE GIVEN A REPLACEMENT JAGUAR S-TYPE ON 05/03/2005 BY SMITH CO. MOTOR CARS OF CHARLESTON, WV. AFTER THEY WERE UNABLE TO REPAIR A JAGUAR X-TYPE THAT WE HAD BOUGHT ON 08/26/2004. WE THEN MOVED TO CALIFORNIA IN 06/2005 AND MY HUSBAND DROVE THE CAR CROSS-COUNTRY TO CA WITHOUT ANY PROBLEMS. ON 08/05/2005 THE CAR WAS FIRST PRESENTED FOR A SCHEDULED 10,000 MILE MAINTENANCE TO JAGUAR OF SO... Read more
Crash
Incident date: Aug 7, 2006
MY WIFE AND I WERE GIVEN A REPLACEMENT JAGUAR S-TYPE ON 05/03/2005 BY SMITH CO. MOTOR CARS OF CHARLESTON, WV. AFTER THEY WERE UNABLE TO REPAIR A JAGUAR X-TYPE THAT WE HAD BOUGHT ON 08/26/2004. WE THEN MOVED TO CALIFORNIA IN 06/2005 AND MY HUSBAND DROVE THE CAR CROSS-COUNTRY TO CA WITHOUT ANY PROBLEMS. ON 08/05/2005 THE CAR WAS FIRST PRESENTED FOR A SCHEDULED 10,000 MILE MAINTENANCE TO JAGUAR OF SO... Read more
Crash
Incident date: Aug 7, 2006
MY WIFE AND I WERE GIVEN A REPLACEMENT JAGUAR S-TYPE ON 05/03/2005 BY SMITH CO. MOTOR CARS OF CHARLESTON, WV. AFTER THEY WERE UNABLE TO REPAIR A JAGUAR X-TYPE THAT WE HAD BOUGHT ON 08/26/2004. WE THEN MOVED TO CALIFORNIA IN 06/2005 AND MY HUSBAND DROVE THE CAR CROSS-COUNTRY TO CA WITHOUT ANY PROBLEMS. ON 08/05/2005 THE CAR WAS FIRST PRESENTED FOR A SCHEDULED 10,000 MILE MAINTENANCE TO JAGUAR OF SO... Read more
Crash
Incident date: Aug 7, 2006
MY WIFE AND I WERE GIVEN A REPLACEMENT JAGUAR S-TYPE ON 05/03/2005 BY SMITH CO. MOTOR CARS OF CHARLESTON, WV. AFTER THEY WERE UNABLE TO REPAIR A JAGUAR X-TYPE THAT WE HAD BOUGHT ON 08/26/2004. WE THEN MOVED TO CALIFORNIA IN 06/2005 AND MY HUSBAND DROVE THE CAR CROSS-COUNTRY TO CA WITHOUT ANY PROBLEMS. ON 08/05/2005 THE CAR WAS FIRST PRESENTED FOR A SCHEDULED 10,000 MILE MAINTENANCE TO JAGUAR OF SO... Read more
Crash
Incident date: Aug 7, 2006
MY WIFE AND I WERE GIVEN A REPLACEMENT JAGUAR S-TYPE ON 05/03/2005 BY SMITH CO. MOTOR CARS OF CHARLESTON, WV. AFTER THEY WERE UNABLE TO REPAIR A JAGUAR X-TYPE THAT WE HAD BOUGHT ON 08/26/2004. WE THEN MOVED TO CALIFORNIA IN 06/2005 AND MY HUSBAND DROVE THE CAR CROSS-COUNTRY TO CA WITHOUT ANY PROBLEMS. ON 08/05/2005 THE CAR WAS FIRST PRESENTED FOR A SCHEDULED 10,000 MILE MAINTENANCE TO JAGUAR OF SO... Read more
Crash
Incident date: Aug 5, 2006
DT*: THE CONTACT STATED THE GEARSHIFT WAS DIFFICULT TO SHIFT INTO DRIVE OR REVERSE FROM THE PARK POSITION. THE GEAR SHIFT FRACTURED WHILE THE CONTACT ATTEMPTED TO SHIFT THE GEAR INTO DRIVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE SERVICE DEALER AND MANUFACTURER WERE NOT CONTACTED.
Incident date: Aug 3, 2006
MY DRIVEWAY HAS A VERY SLIGHT INCLINE. WHEN PARKED ON THE INCLINE I WAS UNABLE TO GET MY CAR OUT OF PARK UNLESS I USED FORCE. IN 2004 THE GEAR STARTED STICKING. THE DEALER REPLACED THE CABLE GEAR ASSEMBLY. IN JULY 2006 I HAD THE CAR IN DRIVE BUT IT STARTED ROLLING BACKWARDS. I HAD TO HOLD THE GEAR IN DRIVE IN ORDER TO DRIVE THE CAR. I DROVE IT DIRECTLY TO THE DEALER WHERE I HAD THE GEAR ASSEMBLY ... Read more
Incident date: May 5, 2006
ON MAY 5, 2006, WHEN MY NEW 2006 JAGUAR XJ8 WAS IN THE GARAGE OF MY RESIDENCE, WITH MILEAGE OF 1,634, THE AUTOMOBILE EXPERIENCED A MASSIVE FUEL LEAK LITERALLY FLOODING THE FLOOR OF THE GARAGE. THE CAR WAS TAKEN INTO THE DEALERSHIP WHERE THE SERVICE DEPARTMENT REPLACED A FLANGE SEAL, PERFORMED AN OVERNIGHT TEST DRIVE, AND STATED THAT THE VEHICLE "OPERATES AS DESIGNED". THEREAFTER, ON JUNE 4, 2006... Read more
Incident date: Dec 22, 2004
DT*: THE CONTACT STATED, THE GEAR SHIFT WOULD NOT RELEASE FROM THE PARK POSITION WHEN PARKED ON AN INCLINE. THE MANUFACTURER SUGGESTED ROCKING THE VEHICLE TO RELEASE THE VEHICLE FROM PARK. THE CONTACT WAS INJURED, ON ONE OCCASION, WHILE ROCKING THE VEHICLE AS INSTRUCTED. THE MANUFACTURER SUGGESTED USING THE HAND BRAKE BEFORE PLACING THE VEHICLE INTO PARK. WHEN ACCELERATING THE AUTOMATIC TRANSMIS... Read more
1 injured
JAGUAR
S-TYPE
(2000) — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Jul 28, 2006
Incident date: Dec 22, 2004
DT*: THE CONTACT STATED, THE GEAR SHIFT WOULD NOT RELEASE FROM THE PARK POSITION WHEN PARKED ON AN INCLINE. THE MANUFACTURER SUGGESTED ROCKING THE VEHICLE TO RELEASE THE VEHICLE FROM PARK. THE CONTACT WAS INJURED, ON ONE OCCASION, WHILE ROCKING THE VEHICLE AS INSTRUCTED. THE MANUFACTURER SUGGESTED USING THE HAND BRAKE BEFORE PLACING THE VEHICLE INTO PARK. WHEN ACCELERATING THE AUTOMATIC TRANSMIS... Read more
1 injured
Incident date: Feb 11, 2006
DT*: THE CONTACT STATED THAT THE PLACEMENT OF THE REARVIEW MIRROR CREATES A BLINDSPOT IN THE FORWARD VIEWING AREA OF THE WINDSHIELD. THE CONFIGURATION OF THE VEHICLE WINDSHIELD, REARVIEW MIRROR, AND FRONT SEATS MAKE IT DIFFICULT TO VIEW OBSTACLES IN FRONT OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED ON 02/11/06 AND DETERMINED THAT THE VEHICLE WAS BUILT ACCORDING TO MANUFACTURER SPECIFICATIONS ... Read more
Incident date: Jul 8, 2006
DT*: THE CONTACT STATED THAT WHILE DRIVING ON INTERSTATE I-45, THE FRONT LEFT TIRE ON THE JAGUAR S-TYPE DEFLATED, FORCING THE CONTACT TO PULL OFF THE ROAD. THE VEHICLE WAS TAKEN TO THE TIRE DEALER TO REPLACE ALL 4 TIRES. WHEN THE DEALER ATTEMPTED TO REMOVE THE LUG NUT FROM THE FRONT RIGHT TIRE, THE LUG NUT SEPARATED FROM THE SELF CENTERING NIPPLE MAKING IT IMPOSSIBLE TO REMOVE THE TIRE. THE OT... Read more
Incident date: May 15, 2006
COOLANT LEAKING. FOUND EXPANSION (OVERFLOW) TANK CRACKED ON BOTH SIDES. REMOVED AND REPLACED WITH A NEW ONE. *JB
Incident date: May 14, 2005
I WAS EXITING A PARKING LOT WHEN THE DRIVERS SIDE FRONT WHEEL ASSEMBLY FELL OFF OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE NUT THAT HOLDS THE BALL JOINT HAD COME OFF AND THAT THE BALL JOINTS ON BOTH SIDES WERE WORN OUT AND NEEDED TO BE REPLACED. THERE IS AN NHTSA RECALL, # 00V359002, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE... Read more
Incident date: Jul 6, 2006
ON SEVERAL OCCASIONS I'VE HAD PROBLEMS WITH MY 2000 S TYPE JAGUAR. THE TRANSMISSION CAUSES MANY SAFETY PROBLEMS. SUCH AS NOT SHIFTING, HESITATION ETC. WHICH COULD BE A MAJOR SAFETY ISSUE WHILE DRIVING ON THE HWY. ONCE MY FIANCE WAS DRIVING THE VEHICLE AND THE HESITATION OF THE TRANSMISSION CAUSED HIM TO SLAM INTO THE CURB CAUSING MAJOR DAMAGE TO THE FRONT END. I'VE ALSO HAD THE TRANSMISSION GASKET... Read more
Crash
Incident date: Jul 6, 2006
ON SEVERAL OCCASIONS I'VE HAD PROBLEMS WITH MY 2000 S TYPE JAGUAR. THE TRANSMISSION CAUSES MANY SAFETY PROBLEMS. SUCH AS NOT SHIFTING, HESITATION ETC. WHICH COULD BE A MAJOR SAFETY ISSUE WHILE DRIVING ON THE HWY. ONCE MY FIANCE WAS DRIVING THE VEHICLE AND THE HESITATION OF THE TRANSMISSION CAUSED HIM TO SLAM INTO THE CURB CAUSING MAJOR DAMAGE TO THE FRONT END. I'VE ALSO HAD THE TRANSMISSION GASKE... Read more
Crash
Incident date: Jun 28, 2006
FROM JAN 2005 TO 6/28/06 I HAVE HAD FOUR SEPARATE INCIDENTS WITH 2004 POTENZA G009 225/45R17 TIRES THAT HAD TREAD SEPARATION FROM SIDEWALL. TIRES INSTALLED ON A 2002 JAGUAR X-TYPE (AWD). ALL TIRES WERE CONSTANTLY MAINTAINED, ROTATED AND BALANCED PER JAGUAR SPECS. DOT EMH8LHC1805. ALL TIRES HAD BETWEEN 5/32 AND 6/32 OF TREAD LEFT AND MORE THAN 25,000 MILES BEFORE OCCURRENCE. REPLACED ONE OUT OF ... Read more
Incident date: Jun 17, 2006
DT*:THE CONTACT STATED WHILE DRIVING 20 MPH, THE ENGINE STOPPED RUNNING DUE TO A TENSIONER FAILURE ON THE TIMING CHAIN. THE CONDITIONS WERE DRY AND SUNNY. THERE WAS NO ACCIDENT NOR POLICE REPORT FILED.
Incident date: Dec 25, 2004
DT*: THE CONTACT STATED THAT THE VEHICLE WAS PLACED IN REVERSE WITH HER FOOT ON THE BRAKE, HOWEVER THE VEHICLE SCREECHED AND SHOT OUT OF THE DETACHED GARAGE WHERE OTHER VEHICLES WERE LINED UP ON THE OTHER SIDE OF THE RESIDENTIAL SUBDIVISION AND HIT TWO OTHER VEHICLES ON THE OTHER SIDE OF THE STREET ABOUT 40 FEET AWAY. THE SERVICE DEALER INSPECTED THE VEHICLE AND DETERMINED THEY COULD NOT FIND ANY... Read more
Crash
Incident date: Jun 23, 2006
DT*: THE CONTACT STATED AFTER FILLING THE VEHICLE WITH GAS, A SMELLED GASOLINE WAS OBSERVED WITHIN THE VEHICLE. UPON INSPECTION, GASOLINE WAS OBSERVED RUNNING FROM UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT WAS ALERTED WHO DETERMINED THE VEHICLE COULD NOT BE TOWED BECAUSE IT WAS TOO DANGEROUS. A REPRESENTATIVE FROM THE DEALER INSPECTED THE VEHICLE, CLEANED THE GASOLINE AND THEN TOWED THE VEHICL... Read more
Incident date: Feb 1, 2006
ENGINE RUNS POORLY DUE TO LARGE VACUUM LEAK. STALLED MANY TIMES WITHOUT WARNING. PROBLEM COMPONENT IS A DETERIORATED VACUUM HOSE AT THE CRANKCASE BREATHER UNDER THE INTAKE MANIFOLD. IT APPEARS THAT OIL, FUEL, AND HEAT ARE AFFECTING THE RUBBER. AFTER REPAIRS MOTOR DOES NOT STALL BUT CONTINUES TO STUMBLE AT IDLE. DEALER UNABLE TO REPAIR THE PROBLEM EVEN THOUGH THEY ACKNOWLEDGED THERE WAS SOMETHING W... Read more
Incident date: Jun 4, 2006
DT*: THE CONTACT STATED WHILE MAKING TURNS AT 15 TO 20 MPH ON NORMAL ROAD CONDITIONS, THE STEERING WHEEL FAILED. IT WOULD NOT RESPOND TO ANY STEERING INPUT. THERE WERE NO WARNING SIGNAL PRIOR TO ANY OF THE FAILURES. THE FAILURES WERE INTERMITTENT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER FOR REPAIRS HOWEVER THE FAILURE COULD NOT BE DUPLICATED.
Incident date: May 23, 2006
I WAS INVOLVED IN WHAT ULTIMATELY COULD HAVE BEEN A CATASTROPHIC ACCIDENT WHILE DRIVING MY 2004 JAGUAR X-TYPE. I WAS DRIVING THROUGH AN INTERSECTION AT ABOUT 20 MPH, WHEN A 2006 CHEVY IMPALA HIT ME DOING ABOUT 50 MPH. THE IMPALA SLAMMED INTO MY RIGHT FRONT QUARTER PANEL AND PASSENGER DOOR. HITTING ME SO HARD MY CAR TILTED UP INTO THE AIR. (I THOUGHT I WAS GOING TO ROLL,) WHEN MY CAR LANDED BACK ON... Read more
Crash
2 injured
Incident date: Dec 1, 2005
TOOK MY 2000 JAG S TYPE TO DEALER ON 2 DEC 2005 FOR RECALL OF ENGINE BREATHER ELBOW. THE ENGINE BREATHER VENT TUBE WAS REPLACED. AT THE SAME TIME, I TOLD THE DEALER THAT MY ENGINE LIGHT WAS ON -- THEY CHECKED IT AND STATED THAT I NEEDED A FUEL INTAKE SENSOR. ON 9 DEC THE SENSOR WAS REPLACED. WITHIN A WEEK, THE ENGINE LIGHT CAME BACK ON, WAS ADVISED THAT THE PART WAS PROBABLY BAD, THEY ORDERED... Read more
JAGUAR
S-TYPE
(2000) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Jun 10, 2006
Incident date: Dec 1, 2005
TOOK MY 2000 JAG S TYPE TO DEALER ON 2 DEC 2005 FOR RECALL OF ENGINE BREATHER ELBOW. THE ENGINE BREATHER VENT TUBE WAS REPLACED. AT THE SAME TIME, I TOLD THE DEALER THAT MY ENGINE LIGHT WAS ON -- THEY CHECKED IT AND STATED THAT I NEEDED A FUEL INTAKE SENSOR. ON 9 DEC THE SENSOR WAS REPLACED. WITHIN A WEEK, THE ENGINE LIGHT CAME BACK ON, WAS ADVISED THAT THE PART WAS PROBABLY BAD, THEY ORDERED... Read more
Incident date: Apr 4, 2006
I APPLIED BRAKE & MADE RIGHT TURN INTO PARKING SPACE. I THEN APPLIED MORE PRESSURE TO BRAKE TO STOP CAR. CAR DID NOT STOP, BUT CONTINUED TO MOVE FORWARD AS IF I HAD NOT APPLIED MORE PRESSURE TO BRAKE. REALIZING I MAY HIT CURB, I PUSHED BRAKE PEDDLE DOWN HARD, & ADDED LEFT FOOT TO BRAKE PEDAL ALONG WITH RIGHT FOOT. BRAKE PEDAL LOST ALL RESISTANCE, & MY FEET WENT DOWN TO THE FLOOR. CAR ACCELERATE... Read more
Crash
1 injured
Incident date: May 5, 2006
WINDOW REGULATOR FAILED WHILE DRIVING - PASSENGER WINDOW DEALER REPLACED REGULATOR; ONE OF 3 CARS IN DEALERSHIP WITH SAME PROBLEM. *NM
Incident date: Sep 15, 2005
RECEIVED A MESSAGE "FUEL COMPUTER DATA ERROR" THIS MESSAGE STOPS THE SPEEDOMETER FROM WORKING, STOPS THE ANTI-LOCK BRAKES FROM FUNCTIONING, STOP THE CRUISE CONTROL FROM WORKING AND STOPS THE TRIP COMPUTER FROM FUNCTIONING. I HAVE HAD SEVERAL GARAGES LOOK AT THE PROBLEM INCLUDING JAGUAR, AND NO ONE CAN FIND THE PROBLEM AFTER MANY HOURS OF LABOR. *NM