Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Aug 29, 2007
I WOULD LIKE TO POST A SIMILAR COMPLAINT TO NOTIFY OTHER CONSUMERS WHO OWNS A JAGUAR X-TYPE 2002. IN AUGUST 29 2007, ON MY WAY TO WORK THE CAR WOULDN'T ACCELERATE MORE THAT 30 MILES PER HOUR. I DROVE BACK HOME AND I HAD THE CAR TOWED TO THE NEAREST JAGUAR DEALERSHIP. I HAD TO REPLACE THE TRANSMISSION FOR A COST OF $5,400 WITH 59,000 MILES. THE FIRST 4 YEARS, I MADE SEVERAL VISITS TO THE DEALER ... Read more
Incident date: Aug 29, 2007
I WOULD LIKE TO POST A SIMILAR COMPLAINT TO NOTIFY OTHER CONSUMERS WHO OWNS A JAGUAR X-TYPE 2002. IN AUGUST 29 2007, ON MY WAY TO WORK THE CAR WOULDN'T ACCELERATE MORE THAT 30 MILES PER HOUR. I DROVE BACK HOME AND I HAD THE CAR TOWED TO THE NEAREST JAGUAR DEALERSHIP. I HAD TO REPLACE THE TRANSMISSION FOR A COST OF $5,400 WITH 59,000 MILES. THE FIRST 4 YEARS, I MADE SEVERAL VISITS TO THE DEALER ... Read more
Incident date: Aug 31, 2007
TL*THE CONTACT OWNS A 2000 JAGUAR S-TYPE. WHILE MAKING A LEFT TURN AT 6 MPH, THE FRONT PASSENGER SIDE WHEEL COLLAPSED. THE VEHICLE WAS TOWED TO A MECHANIC AND HE STATED THAT THE FRONT LOWER BALL JOINT FAILED. AS OF SEPTEMBER 6, 2007, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V359002 (SUSPENSION: FRONT: CONTROL... Read more
Incident date: Apr 21, 2007
I OWN A 1999 JAGUAR XK8. ON AUGUST 8TH I WAS RIDING ON THE HIGHWAY WHEN HYDRAULIC FLUID STARTED TO POUR FROM THE OVERHEAD NEAR THE INTERNAL LIGHTS. THE HYDRAULIC LINES WHICH FEED THE CONVERTIBLE TOP RUPTURED; MY CAR HAS ONLY 62,000 MILES ON IT. I CONTACTED JAGUAR TO LODGE A COMPLAINT. THEY INDICATED THAT THERE HAD BEEN NO COMPLAINTS ABOUT SUCH EVENTS OCCURRING IN THE XK8 MODEL. WHEN I CONTACT... Read more
Incident date: Apr 21, 2007
I OWN A 1999 JAGUAR XK8. ON AUGUST 8TH I WAS RIDING ON THE HIGHWAY WHEN HYDRAULIC FLUID STARTED TO POUR FROM THE OVERHEAD NEAR THE INTERNAL LIGHTS. THE HYDRAULIC LINES WHICH FEED THE CONVERTIBLE TOP RUPTURED; MY CAR HAS ONLY 62,000 MILES ON IT. I CONTACTED JAGUAR TO LODGE A COMPLAINT. THEY INDICATED THAT THERE HAD BEEN NO COMPLAINTS ABOUT SUCH EVENTS OCCURRING IN THE XK8 MODEL. WHEN I CONTACT... Read more
Incident date: Jun 7, 2007
TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT THE VEHICLE WILL NOT START AND IS DIFFICULT TO SHIFT OUT OF GEAR. THE FAILURE WAS REPORTED TO THE DEALER BEFORE THE WARRANTY EXPIRED AND THE SHIFT CABLE WAS REPLACED. THE VEHICLE SHUT DOWN AGAIN WITHOUT WARNING WHILE CROSSING A RAIL ROAD TRACK. HE WAS DRIVING 35 MPH AT THE TIME OF FAILURE. HE HAD TO PUSH THE VEHICLE OFF THE TRA... Read more
Incident date: Jan 1, 1901
UNSAFE UNINTENDED ACCELERATION INCIDENTS REFER TO ODI 10195853 EXEC SEC LETTER CUSTOMER IS THANKING US AND ASKING FOR ADDITIONAL INFO **CC THE CONSUMER STATED THERE HAVE BEEN NUMEROUS ACCOUNTS WITH UNINTENDED ACCELERATION WITH HER 2003 JAGUAR S TYPE ENGINE RACING, HAPPENING WHILE VEHICLE IS STOPPED, AND THE VEHICLE IDLING. THE CONSUMER FURTHER STATED THAT THE DSC LIGHT STAYS ILLUMINATED BUT THE D... Read more
Incident date: Aug 9, 2007
IN MARCH OF THIS YEAR I BOUGHT A 2002 JAGUAR X-TYPE 3.0 SPORT WITH ONLY 40,123 MILES ON IT. SINCE THEN I HAVE ONLY PUT ON SIX THOUSAND MILES. JUST LAST WEEK MY TRANSMISSION SUDDENLY WENT INTO HIGH REVS ON UPSHIFTS AND SEVER JERKS AND THEN FAILURE. ALL IN ONE DAY WITH NO WARNING AT ALL. THE VEHICLE HAS EXPIRED ITS FACTORY WARRANTY ONLY BY TIME AND NOT MILEAGE. I FIND THIS UNACCEPTABLE, ESPECIALLY A... Read more
Incident date: Mar 1, 2007
ACCELERATOR PEDAL APPEARED TO STICK. WHEN PEDAL WAS RELEASED, ENGINE DID NOT THROTTLE DOWN, RESULTING IN REVS REMAINING AT PREVIOUS LEVEL, AND SPEED UNCHANGED. WHEN DRIVEN ON THE HIGHWAY, THIS MEANS THAT SPEED REMAINS AT 55 EVEN WHEN ACCELERATOR PEDAL IS NOT DEPRESSED. SOMETIMES, RUNAWAY ACCELERATION OCCURS. I TOOK VEHICLE TO MY MECHANIC. HE REBUILT THE THROTTLE BODY. PROBLEM UNSOLVED. HE TH... Read more
Incident date: Aug 8, 2007
JAGUAR S-TYPE. I HAVE HAD THREE WINDOW REGULATORS FAIL (FRONT RIGHT & BOTH REAR) IN LESS THAN 18 MONTHS, WITH THE LAST TWO OCCURRING WITHIN 60 DAYS OF EACH OTHER. IN SEARCHING THE INTERNET, I SEE MANY COMPLAINTS FROM OTHER S-TYPE OWNERS WHO HAVE SIMILAR PROBLEMS ON THIS MASSIVE SCALE. I AM AN ATTORNEY, AND THIS SEEMS TO BE A RECURRING PRODUCT DEFECT SUCH THAT A RECALL SHOULD OCCUR OR, AT A MINI... Read more
Incident date: Mar 8, 2007
UNSAFE CONDITION: 1. IN EARLY SPRING I APPROACHED A PEDESTRIAN CROSSING AND APPLIED BRAKE. 2. WHEN I WAS STOPPED WITH MY AUTO IN GEAR AND MY FOOT ON THE BRAKE THE ENGINE BEGAN RACING, THE CAR TRIED TO DRIVE FORWARD INTO THE CROSSWALK AND THE BACK END STARTED FISH TAILING. 3. I TOOK THE CAR TO THE DEALER BUT THEY WERE UNABLE TO FIND THE CAUSE. *JB
Incident date: Mar 15, 2006
TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 5 MPH THE VEHICLE WOULD NOT STOP WHEN THE BRAKES WERE APPLIED THIS CAUSED HIM TO CRASH INTO ANOTHER VEHICLE. THE ROAD CONDITIONS WERE DRY. THE CONTACT STATED THAT THERE WAS DAMAGE TO HER BUMPER. THE FAILURE OCCURRED ON FIVE OCCASIONS HOWEVER ONLY TWO RESULTED IN A CRASH. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FIRST FAILURE MILE... Read more
Crash
Incident date: Mar 15, 2006
TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 5 MPH THE VEHICLE WOULD NOT STOP WHEN THE BRAKES WERE APPLIED THIS CAUSED HIM TO CRASH INTO ANOTHER VEHICLE. THE ROAD CONDITIONS WERE DRY. THE CONTACT STATED THAT THERE WAS DAMAGE TO HER BUMPER. THE FAILURE OCCURRED ON FIVE OCCASIONS HOWEVER ONLY TWO RESULTED IN A CRASH. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FIRST FAILURE MILE... Read more
Crash
Incident date: Mar 15, 2006
TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 5 MPH THE VEHICLE WOULD NOT STOP WHEN THE BRAKES WERE APPLIED THIS CAUSED HIM TO CRASH INTO ANOTHER VEHICLE. THE ROAD CONDITIONS WERE DRY. THE CONTACT STATED THAT THERE WAS DAMAGE TO HER BUMPER. THE FAILURE OCCURRED ON FIVE OCCASIONS HOWEVER ONLY TWO RESULTED IN A CRASH. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FIRST FAILURE MILE... Read more
Crash
Incident date: Mar 15, 2006
TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 5 MPH THE VEHICLE WOULD NOT STOP WHEN THE BRAKES WERE APPLIED THIS CAUSED HIM TO CRASH INTO ANOTHER VEHICLE. THE ROAD CONDITIONS WERE DRY. THE CONTACT STATED THAT THERE WAS DAMAGE TO HER BUMPER. THE FAILURE OCCURRED ON FIVE OCCASIONS HOWEVER ONLY TWO RESULTED IN A CRASH. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FIRST FAILURE MILE... Read more
Crash
Incident date: Aug 3, 2007
TL*THE CONTACT OWNS A 2002 JAGUAR S-TYPE. THE VEHICLE IDLES, SURGES, AND STALLS WHEN TRAVELING FROM 0 TO 55 MPH. THE FAILURE OCCURS CONSTANTLY AND BEGAN IN SEPTEMBER OF 2006. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON AUGUST 3, 2007. THE CURRENT MILEAGE WAS 59,000 AND FAILURE MILEAGE WAS 52,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR
Incident date: Jul 18, 2007
THIS CAR HAS BEEN A DISAPPOINTMENT SINCE DAY ONE. I BOUGHT THIS OFF LEASE FROM BOURNIVAL LINCOLN/MERCURY IN JULY 2005. SINCE THEN...FIRST WAS THE CONSTANT CONDENSATION OF THE WINDOWS...SOMETHING ABOUT HEATER CORE AND SEALS NEEDED TO BE REPLACED. THEN THE CHECK ENGINE LIGHT KEPT COMING ON, DRIVE 115 MILES TO THE JAG DEALER AND BE TOLD NOTHING IS WRONG ON MULTIPLE OCCASIONS. THE SUN ROOM FAILE... Read more
Incident date: Jul 18, 2007
THIS CAR HAS BEEN A DISAPPOINTMENT SINCE DAY ONE. I BOUGHT THIS OFF LEASE FROM BOURNIVAL LINCOLN/MERCURY IN JULY 2005. SINCE THEN...FIRST WAS THE CONSTANT CONDENSATION OF THE WINDOWS...SOMETHING ABOUT HEATER CORE AND SEALS NEEDED TO BE REPLACED. THEN THE CHECK ENGINE LIGHT KEPT COMING ON, DRIVE 115 MILES TO THE JAG DEALER AND BE TOLD NOTHING IS WRONG ON MULTIPLE OCCASIONS. THE SUN ROOM FAILE... Read more
Incident date: Jul 18, 2007
THIS CAR HAS BEEN A DISAPPOINTMENT SINCE DAY ONE. I BOUGHT THIS OFF LEASE FROM BOURNIVAL LINCOLN/MERCURY IN JULY 2005. SINCE THEN...FIRST WAS THE CONSTANT CONDENSATION OF THE WINDOWS...SOMETHING ABOUT HEATER CORE AND SEALS NEEDED TO BE REPLACED. THEN THE CHECK ENGINE LIGHT KEPT COMING ON, DRIVE 115 MILES TO THE JAG DEALER AND BE TOLD NOTHING IS WRONG ON MULTIPLE OCCASIONS. THE SUN ROOM FAILE... Read more
Incident date: Jul 18, 2007
THIS CAR HAS BEEN A DISAPPOINTMENT SINCE DAY ONE. I BOUGHT THIS OFF LEASE FROM BOURNIVAL LINCOLN/MERCURY IN JULY 2005. SINCE THEN...FIRST WAS THE CONSTANT CONDENSATION OF THE WINDOWS...SOMETHING ABOUT HEATER CORE AND SEALS NEEDED TO BE REPLACED. THEN THE CHECK ENGINE LIGHT KEPT COMING ON, DRIVE 115 MILES TO THE JAG DEALER AND BE TOLD NOTHING IS WRONG ON MULTIPLE OCCASIONS. THE SUN ROOM FAILE... Read more
Incident date: Jul 18, 2007
THIS CAR HAS BEEN A DISAPPOINTMENT SINCE DAY ONE. I BOUGHT THIS OFF LEASE FROM BOURNIVAL LINCOLN/MERCURY IN JULY 2005. SINCE THEN...FIRST WAS THE CONSTANT CONDENSATION OF THE WINDOWS...SOMETHING ABOUT HEATER CORE AND SEALS NEEDED TO BE REPLACED. THEN THE CHECK ENGINE LIGHT KEPT COMING ON, DRIVE 115 MILES TO THE JAG DEALER AND BE TOLD NOTHING IS WRONG ON MULTIPLE OCCASIONS. THE SUN ROOM FAILE... Read more
Incident date: Jul 18, 2007
THIS CAR HAS BEEN A DISAPPOINTMENT SINCE DAY ONE. I BOUGHT THIS OFF LEASE FROM BOURNIVAL LINCOLN/MERCURY IN JULY 2005. SINCE THEN...FIRST WAS THE CONSTANT CONDENSATION OF THE WINDOWS...SOMETHING ABOUT HEATER CORE AND SEALS NEEDED TO BE REPLACED. THEN THE CHECK ENGINE LIGHT KEPT COMING ON, DRIVE 115 MILES TO THE JAG DEALER AND BE TOLD NOTHING IS WRONG ON MULTIPLE OCCASIONS. THE SUN ROOM FAILE... Read more
Incident date: Jul 18, 2007
BOLTS HOLDING THE GAS TANK STRAPPING FELL OUT WHILE DRIVING. *TR
Incident date: Jul 18, 2007
I DRIVE A 2005 JAGUAR XJR THAT HAS DEFECTIVE TIRES, PILOT SPORT EXTRA LOAD. MICHELIN ISSUED A RECALL IN FEBRUARY 2006 AT WHICH TIME THE TIRES WERE REPLACED. SUBSEQUENTLY, MICHELIN NOTIFIED THE NHTSA THAT IT WAS RECALLING THESE TIRES FOR A DIFFERENT PROBLEM. THE TIRES ARE SUBJECT O A NOTICEABLE BLISTER ON THE SIDEWALL OF THE TIRE. MY CAR CURRENTLY HAS 3 TIRES THAT EXHIBITED THIS VERY PROBLEM. ... Read more
JAGUAR
XJ6
(1989) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Jul 18, 2007
Incident date: Aug 15, 2006
TL*THE CONTACT OWNS A 1989 JAGUAR XJ6. THE CONTACT STATED THAT THE LOW FLUID INDICATOR LIGHT ILLUMINATED. HE ALSO LEARNED FROM A MECHANIC THAT THE BRAKE ACCUMULATOR SWITCH WAS LEAKING HYDRAULIC FLUID, WHICH ACTIVATES THE POWER BRAKES. WHILE DRIVING 55 MPH, THE LOW FLUID INDICATOR LIGHT ILLUMINATED AND THE BRAKES FAILED. THE MECHANIC REPLACED THE MASTER CYLINDER FOR $600, BUT THE FAILURE PERSIS... Read more
Incident date: Jun 1, 2007
TL*THE CONTACT OWNS A 2003 JAGUAR S-TYPE. THE CONTACT STATED THAT THE PARKING BRAKE WARNING LIGHT ILLUMINATED AND THE BRAKE FAILED TO RELEASE AUTOMATICALLY. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT RECEIVED RECALL NOTICE # 04V488000 (PARKING BRAKE). THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER REPLACED THE SUPPRESSOR MODULE, HOWEV... Read more
Incident date: Apr 4, 2007
JAG X TYPE 2.5 WAS DRIVING PERFECTLY. SUDDENLY WHILE SLOWING DOWN TO MAKE A TURN A LOUD SOUND LIKE METAL GRINDING WAS HEARD AS CLUTCH REFUSED TO ENGAGE INTO ANY GEAR. IT WAS GONE. AS A FORMER PROFESSIONAL DRIVER I KNEW THE SOUNDS AND FELT WHEN A CLUTCH WAS WEARING OUT. THIS WAS AT 46,938 MILES. DEFECTIVE DESIGN, MECHANICAL AS SOME PART BROKE OR SHATTERED, NOT DUE TO DRIVER ERROR. JAGUAR S... Read more
Incident date: Jun 15, 2005
TL*THE CONTACT OWNS A 1994 JAGUAR XJ12. THE CONTACT STATED THAT THE VEHICLE DEVELOPED A LEAK IN THE COOLANT EXPANSION TANK ALONG THE SEAM WELD. WHILE DRIVING 55 MPH, THE RADIATOR FLUID LEAKED AND THE VEHICLE OVERHEATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. RECALL SERVICE # 5451 WAS FOUND ON AUTOZONE.COM (ALLDATA). THE DEALER WILL DIAGNOSE THE FAILURE ON JULY 13, 2007, PER THE R... Read more
Incident date: Apr 20, 2007
2003 JAGUAR X TYPE. CONSUMER STATES THAT THE VEHICLE BLEW UP WHILE DRIVING. *MC THE CONSUMER STATED THE VEHICLE WAS UNCONTROLLABLE. THE CONSUMER RECEIVED WHIPLASH AND TO THIS DAY SHE SUFFERS FROM VIOLENT HEADACHES AND SEVERE BACKACHES. THE CONSUMER WAS TOLD THAT THE PART THAT BLEW UP, WAS A COVER FOR THE TRANSMISSION AND THAT IT BLEW APART. *JB THE TRANSFER CASE WAS CRACKED, AN INTERNAL PART LE... Read more
1 injured
Incident date: May 7, 2007
UNINTENDED AND UNCONTROLLED ACCELERATION SAFETY HAZARD AND DEFECT-COMPLAINT ODI 1091253 2003 JAGUAR S**CC THE CONSUMER STATED HE WAS AT A RED LIGHT, WHEN ALL OF A SUDDEN THE VEHICLE LURCHED FORWARD AND STARTED MOVING RAPIDLY INTO THE INTERSECTION. THE CONSUMER STATED AFTER THE ORDEAL ENDED, THE DSC LIGHT ILLUMINATED AND THE READOUT SAID DSC DISABLED. THE CONSUMER STATED PRIOR TO MAY 7, 2007 HE HI... Read more
Crash
Incident date: May 30, 2006
TIRE BEGAN TO CAUSE VIBRATION CAUSED BY THREAD SEPARATION. EVENTUALLY ALL FOUR OF A NEW SET OF COOPER LIFELINER TOURER 205/70/R15 HAD TREAD SEPARATION. FAILURE CAUSE LACK OF CONTROL OF VEHICLE AT SPEED. TIRE WAS REPLACED BUT SUBSEQUENT TIRES CONTINUE TO FAIL. *TR
Incident date: Jun 13, 2007
ENGINE DEFECT - INABILITY OF JAGUAR MAINTENANCE TO REPAIR: THE 1999 JAGUAR XJR WHICH WAS PURCHASED JUNE 2002 WITH 21,715 MILES ON IT FOR $40,000.00. VEHICLE WAS LEMON FROM BEGINNING. ENGINE STALLED AT HIGH SPEEDS, SHOWED ITSELF TWICE AS EARLY AS JANUARY 2003, ONLY TO CONTINUE SHOWING ITSELF 3 MORE TIMES IN 2003, 2 MORE TIMES IN 2004, 1 MORE TIME IN 2005, AND ONE MORE TIME IN 2006,. THEN, ... Read more
Incident date: Apr 19, 2007
TL*THE CONTACT OWNS A 2003 JAGUAR X-TYPE. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD SCREECHING NOISE AND THE VEHICLE FAILED TO SHIFT GEARS. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE TRANSMISSION COVER SHATTERED. THE DEALER ORDERED A NEW PART, BUT THEY NEVER RECEIVED IT FROM THE MANUFACTURER. THE DEALER REPAIRED THE TRANSMISSION COVER ON JUNE 22, 2007. THE CURRENT A... Read more
Incident date: Jun 15, 2007
I OWN A 2000 JAGUAR S-TYPE WITH ONLY 42K MILES ON IT. I DRIVE IT ONLY ABOUT 6 WEEKS A YEAR AS IT IS STORED THE REST OF THE YEAR. MY TRANSMISSION IS GONE! MY CAR HAS ONLY BEEN SERVICED BY THE PIEHLER JAGUAR DEALERSHIP. WITHOUT WARNING, THE "GEARSHIFT BOX FAULT" LIGHT CAME ON; THE ENGINE WOULD BANG AND DRAG INTO GEARS. I WAS TOLD THAT THE GEAR SHIFT BOX WAS SEALED THEREFORE DISALLOWING ANYONE TO ADD... Read more
Incident date: Dec 1, 2006
TL*THE CONTACT OWNS A 1998 JAGUAR XJV8. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED AND THEN CAME TO A COMPLETE STOP. THE CONTACT RESTARTED THE VEHICLE AND THE LIMP HOME MODE FEATURE DISPLAYED ON THE INSTRUMENT PANEL. THE LIMP HOME MODE FEATURE WOULD NOT ALLOW HIM TO DRIVE THE VEHICLE MORE THAN 15 MPH. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CONTACT RECEIVED THE FOLLOWING TWO RECALL N... Read more
Incident date: Dec 1, 2006
TL*THE CONTACT OWNS A 1998 JAGUAR XJV8. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED AND THEN CAME TO A COMPLETE STOP. THE CONTACT RESTARTED THE VEHICLE AND THE LIMP HOME MODE FEATURE DISPLAYED ON THE INSTRUMENT PANEL. THE LIMP HOME MODE FEATURE WOULD NOT ALLOW HIM TO DRIVE THE VEHICLE MORE THAN 15 MPH. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CONTACT RECEIVED THE FOLLOWING TWO RECALL N... Read more
Incident date: Jun 13, 2007
FAULTY WINDOW REGULATOR IN JAGUAR 2000 S-TYPE. THIS IS THE THIRD FAILURE. BOTH REAR WINDOWS HAVE FAILED AND MOST CURRENTLY FRONT PASSENGER WINDOW.*AK
Incident date: Jun 1, 2007
WENT TO GAS UP MY 2002 JAGUAR X-TYPE 2.5 WHEN TOTALLY EMPTY AND GAS SHOT BACK OUT AND SPILLED ALL OVER THE PLACE. TRIED THREE DIFFERENT GAS STATIONS WITH THE SAME EFFECT. CHECK ENGINE LIGHT CAME ON, INDICATING A PROBLEM WITH THE GAS TANK. I CAN'T GAS MY CAR AND THERE IS THE SAFETY HAZARD OF GAS SHOOTING BACK OUT. DEALER WON'T COVER IT AND THERE ARE NO SECOND HAND PARTS OR INDIVIDUAL PARTS, HAV... Read more
Incident date: Jun 9, 2007
TL*THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT ON JUNE 9, 2007, HER VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT SHE NEEDED A NEW TRANSMISSION. JAGUAR STATED THAT NOTHING COULD BE DONE. THE TOTAL REPAIR COST TO REPLACE THE PARTS IS $5,000. THE CONTACT STATED THAT THE VEHICLE ONLY HAD 30,000 MILES AT THE TIME OF PURCHASE. THE ENGINE ... Read more
Incident date: May 4, 2007
THIS A JAGUAR X-TYPE 2003. ON MAY, 4 2007 MY DAUGHTER WAS COMING BACK FROM SCHOOL AND THE CAR STARTED SHAKIG, AND THE BACK TIRES STOPPED. AND ONE CAR HIT THE CAR BECAUSE SHE HAD NO CONTROL OVER THE CAR, THE CAR WAS TOWED TO MY BROTHER'S HOUSE. AT THE TIME MY DUGTHER DID NOT KNOW THE CAR HAD WARRANTY BECAUSE I WAS NOT HOME, WHEN A GOT BACK WE CALL ED THE DEALER AND THEY TOLL US THE WARRANTY HAD EX... Read more
Incident date: Jun 9, 2007
TO ALL THE CONSUMERS THAT EITHER OWN OR KNOWS SOMEONE WHO OWNS A JAGUAR. I AM PUTTING TOGETHER A COMPLAINT AGAINST THE MANUFACTURER FOR A PROBLEM WITHIN THESE CARS. I, TOO, OWN A 02 JAGUAR X-TYPE AND THIS PAST WEEKEND THE CAR STOPPED WITHOUT ANY WARNING SIGNS. I HAD THE CAR TOWED TO A JAGUAR DEALER ON SATURDAY THINKING MAYBE THIS WAS A MINOR PROBLEM, UNTIL I GOT THE CALL THAT THE CAR NEEDED A B... Read more
Incident date: May 12, 2007
TL*THE CONTACT OWNS A 2001 JAGUAR S TYPE. THE CONTACT TOOK HER VEHICLE TO THE DEALER TO PURCHASE NEW TIRES AND WAS INFORMED THAT THE LOWER BALL JOINTS WERE LOOSE. SHE REFERENCED SAFETY RECALL # 00V359002 (SUSPENSION: FRONT CONTROL ARM: LOWER BALL JOINTS), HOWEVER, THE RECALL DID NOT APPLY TO HER VIN. THE VIN, PURCHASE DATE, ENGINE SIZE, AND MILEAGE INFORMATION WAS UNKNOWN.
Incident date: Dec 8, 2006
TRANSMISSION LOCKS UP OR HARD DOWNSHIFTS AT SPEEDS OF FIFTEEN MILES OR BELOW ON DECELLATERATION. FOUND RECALL CAMPAIGN NUMBER 99V138000, DATED JUNE 02, 1999, HOWEVER WAS TOLD MY VIN NUMBER WAS NOT ON RECALL LIST. I CHECKED THE INTERNET AND FOUND HUNDREDS OF BLOGS OF COMPLAINTS INVOLVING THE EXACT SAME PROBLEM. IF THIS IS A KNOWN FAILURE AND A RECALL WAS ISSUED WHY NOT TO SOME VEHICLES AND NOT TO A... Read more
Incident date: May 21, 2007
TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE VEHICLE FAILS TO SHIFT INTO REVERSE. THE VEHICLE IS CURRENTLY AT THE SHOP. THE DEALER STATED THAT THE VEHICLE NEEDS A NEW TRANSMISSION. THE CURRENT MILEAGE IS 64,783 AND FAILURE MILEAGE WAS 64,763.
Incident date: May 20, 2007
DURING ROUTINE INSPECTION WHILE WASHING OUR SEDAN, TIRE AND WHEEL DAMAGE WAS NOTED ON PASSENGER-SIDE: FRONT TIRE HAS A BLISTER AND TWO CUTS WHERE TIRE MEETS WHEEL, WHEEL IS NICKED IN SEVERAL PLACES. REAR TIRE HAS ONE SMALL CUT WHERE TIRE MEETS WHEEL AND WHEEL IS NICKED IN SEVERAL PLACES. NO LOSS OF AIR PRESSURE OCCURRED. THESE LOW PROFILE TIRES APPEAR SUSPECTIBLE TO MINOR IMPACT DAMAGE FROM RO... Read more
Incident date: Mar 1, 2007
TL*THE CONTACT OWNS A 1999 JAGUAR XK8. WHILE DRIVING 15 MPH, THE VEHICLE BEGAN MAKING A LOUD GRINDING NOISE. THE CONTACT ATTEMPTED TO ACCELERATE, BUT THE VEHICLE WOULD NOT MOVE BEYOND 15 MPH. THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO THE DEALER. THE FAILURE RECURRED. THE DEALER DIAGNOSED THE FAILURE AND CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLA... Read more
Incident date: May 7, 2007
WHILE STOPPED AT A TRAFFIC LIGHT WITH RIGHT FOOT ON THE BRAKE AND THE TRANSMISSION IN DRIVE THE CAR SURGED FORWARD ON ITS OWN AT A RAPID RATE, MOVING FORWARD CONSIDERABLY MORE THAN A CAR LENGTH BEFORE HEAVY BRAKING SLOWED IT DOWN IN THE MIDDLE OF THE INTERSECTION AGAINST A RED LIGHT. THE ENGINE THAN RETURNED TO IDLE JUST AS FAST AND MYSTERIOUSLY AS IT ACCELERATED. AT NO TIME WAS THE ACCELERATOR ... Read more
Incident date: Mar 16, 2004
UNINTENDED AND OUT OF CONTROL ACCELERATION I WAS SLOWLY PULLING OUT OF A PARALLEL PARKING PLACE WITH MY LEFT FOOT STILL ON THE BRAKE. THE CAR SUDDENLY ACCELERATED WITH THE ENGINE SPEEDING. IT TOOK BOTH FEET ON THE BRAKE TO BRING THE CAR TO A STOP, JUST SHORT OF A PEDESTRIAN IN A CROSS WALK. THE ENGINE DROPPED TO IDLE AFTER A FEW SECONDS. THE CAR WAS DELIVERED TO WOBURN JAGUAR WHO WORKED ON I... Read more
Incident date: Aug 1, 2005
UNINTENDED AND OUT OF CONTROL ACCELERATION I HAD STOPPED THE CAR WAITING FOR A PARKING PLACE AT THE CLINIC. I BACKED UP A FEW FEET TO ALLOW A CAR TO BACK OUT OF THE SPACE I WANTED. I STARTED TO MOVE SLOWLY INTO THE HEAD IN PARKING SPACE WITH MY LEFT FOOT STILL ON THE BRAKE WHEN THE CAR ACCELERATED RAPIDLY WITH A ROAR. WITH BOTH FEET ON THE BRAKE I WAS FINALLY ABLE TO STOP THE CAR BUT NOT BEFOR... Read more
Crash
Incident date: Mar 14, 2007
TL*THE CONTACT OWNS A 1992 JAGUAR SOVEREIGN. ON MARCH 14, 2007, A PASSENGER HAD TO BE CUT FROM THE DRIVER'S SIDE REAR OF THE VEHICLE BECAUSE THE SEAT BELT FAILED TO UNLATCH. SINCE THAT TIME, THE CONTACT HAS NOT BEEN ABLE TO GET A REPLACEMENT PART FROM THE MANUFACTURER NOR THE JAGUAR DEALER. THE CONTACT REFERENCED SAFETY RECALL # 93V179000 (SEAT BELTS). THE VIN, PURCHASE DATE, AND ENGINE SIZE W... Read more