Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Dec 24, 2007
I JUST READ ABOUT TOYOTA RECALLING LATE MODEL DRIVER SIDE FLOOR MATS, DUE TO SLIPPING FORWARD AND INTERFERRING WITH THE ACCELERATOR PEDAL. MY 2005 JAGUAR XJ8L HAS THE SAME PROBLEM. I WAS ABLE TO STOP IN TIME TO AVOID AN ACCIDENT HAPPENING. *TR
Incident date: Feb 27, 2008
BOTH HEADLIGHTS AFTER LEVELING POINTED ONLY 10 OR 15 FEET DOWN THE ROAD. WAS TOLD BY THE DEALERSHIP THAT BOTH HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED AT A COST OF $2,400. THE CAR HAS NEVER BEEN INVOLVED IN ANY KIND OF ACCIDENT. *TR
Incident date: Jan 31, 2008
DRIVING DOWN THE INTERSTATE AND THE SUNROOF JUST SHATTERED. I SEE THAT THIS HAS BEEN A PROBLEM IN THE PAST BUT JAGUAR SAY IT WASN'T A ISSUE FOR MY CAR. NOTHING HIT THE SUNROOF. I REMEMBER DRIVING OVER A PARTICULAR SEGMENT IN THE INTERSTATE THAT HAS A DIP AND THEN IT SHATTERED. *TR
Incident date: Feb 17, 2008
JATCO JF506E TRANSMISSION IS A KNOWN DEFECTIVE ISSUE WITH A ROTOR OR PLATE THAT CRACKS AND RUINS THE WHOLE TRANSMISSION COSTING THOUSANDS OF DOLLARS. THERE WAS A NOTICEABLE SLIP OCCURRING INTERMITTENTLY AND HAS CAUSED A FAILURE. JAGUAR NEVER WARNED IT'S CUSTOMERS OF THIS ISSUE WHEN THEY FOUND OUT 4 YEARS AGO OR MORE NEVER CALLING FOR A RECALL. THERE HAS BEEN THOUSANDS OF REPORTS ON THIS ISSUE AND ... Read more
Incident date: Feb 14, 2008
TRANSMISSION WILL NOT SHIFT FROM PARK. NEED TO USE THE EMERGENCY BRAKE OR SHIFTER JAMS. TRANSMISSION GEARBOX LIGHT IS ON AND CAR IS NOT SHIFTING. ADVISED FROM DEALER THAT THE COMPLETE TRANSMISSION NEEDS REPLACED AT A COST OF OVER $5K. KNOWN PROBLEM WHEN SEARCHING ON INTERNET. SOMETIMES THE GEAR SHIFTER WILL NOT COME OUT OF PARK. CAR BUCKS WHILE TRYING TO SHIFT BETWEEN 50 AND 65 MPH. *TR
Incident date: Feb 6, 2008
THERE IS A COMMON THROTTLE BODY FAILURE IN 2002 JAGUARS. WHEN THIS FAILURE OCCURS, THE CAR GOES INTO "FAIL SAFE" MODE AND REDUCES SPEED TO 30 MPH, CREATING A HAZARD ON HIGHWAYS WITH LIMITED ACCESS. INVESTIGATION HAS REVEALED THAT THIS IS A COMMON FAILURE OF AN NON-WEAR COMPONENT, AND REPRESENTS A FACTORY DEFECT AND A SAFETY ISSUE. *TR
Incident date: Feb 11, 2008
ON SEVERAL OCCASIONS MY CAR HAS SUDDENLY AND UNEXPECTEDLY ACCELERATED - A VERY SCARY EXPERIENCE. THE DEALER TOLD ME THEY HAD HAD OTHER REPORTS, AND THAT IT WAS ABLE TO BE FIXED - HOWEVER IT HAS NOT BEEN FIXED. THE MOST RECENT INCIDENT (BELOW) HAPPENED WHEN I WAS GOING UPHILL AND HAD EASED OFF ON THE ACCELERATOR BECAUSE TRAFFIC IN FRONT OF ME WAS SLOWING DOWN. INSTEAD, THE CAR RESPONDED AS THOUGH ... Read more
Incident date: Jan 19, 2008
ON 1/14/07, TOOK 6-MONTH-OLD 2007 XK TO DEALER FOR KNOCKING SOUND COMING FROM FRONT OF VEHICLE. FOUND TO BE "RUNNING AS INTENDED," NO PROBLEM FOUND. FIVE DAYS LATER, FOUND CAR TO BE COMPLETELY DEAD IN PARKING LOT AFTER LEAVING A RESTAURANT. JAGUAR ROADSIDE ASSISTANCE JUMP-STARTED THE VEHICLE THE FOLLOWING MORNING, RECEIVING AN 'ENGINE FAILURE' WARNING MESSAGE UPON START-UP. CAR WAS TOWED IN ON FLA... Read more
Incident date: Jun 1, 2007
TL*THE CONTACT OWNS A 2007 JAGUAR XK. WHILE DRIVING 20 MPH, THE VEHICLE EXPERIENCED NUMEROUS COMPUTER FAILURES, WHICH CAUSED A COMPLETE LOSS OF POWER, MANUAL STEERING, AND BRAKING ABILITY. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES. EACH TIME, THE DEALER DIAGNOSES A DIFFERENT FAILURE; HOWEVER, THE SYMPTOMS ARE ALWAYS THE SAME. THE BATTERY WAS REPLACED THREE TIMES AND THEY ENHANCED THE COMP... Read more
Incident date: Jun 1, 2007
TL*THE CONTACT OWNS A 2007 JAGUAR XK. WHILE DRIVING 20 MPH, THE VEHICLE EXPERIENCED NUMEROUS COMPUTER FAILURES, WHICH CAUSED A COMPLETE LOSS OF POWER, MANUAL STEERING, AND BRAKING ABILITY. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES. EACH TIME, THE DEALER DIAGNOSES A DIFFERENT FAILURE; HOWEVER, THE SYMPTOMS ARE ALWAYS THE SAME. THE BATTERY WAS REPLACED THREE TIMES AND THEY ENHANCED THE COMP... Read more
JAGUAR
XK
(2007) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jan 29, 2008
Incident date: Jun 1, 2007
TL*THE CONTACT OWNS A 2007 JAGUAR XK. WHILE DRIVING 20 MPH, THE VEHICLE EXPERIENCED NUMEROUS COMPUTER FAILURES, WHICH CAUSED A COMPLETE LOSS OF POWER, MANUAL STEERING, AND BRAKING ABILITY. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES. EACH TIME, THE DEALER DIAGNOSES A DIFFERENT FAILURE; HOWEVER, THE SYMPTOMS ARE ALWAYS THE SAME. THE BATTERY WAS REPLACED THREE TIMES AND THEY ENHANCED THE COMP... Read more
Incident date: Jan 28, 2007
I HAVE OWNED MY 2002 X-TYPE SINCE APRIL OF 04 AND IT WAS PURCHASED FROM CROWN JAGUAR AS A CERTIFIED PRE-OWNED CAR. LIKE MANY OTHER COMPLIANTS TO THIS SITE AND OTHERS MY TRANSMISSION FAILED WITH 115,000 MILES. WHILE I'M LUCKY COMPARED TO SOME OWNERS I'M STILL AMAZED THAT IT WOULD FAIL SO QUICKLY. THE COST OF THE REPAIR IS 7K. HOPEFULLY SOMEONE WILL LOOK AT THIS PROBLEM BECAUSE A LOT OF PEOPLE ARE G... Read more
Incident date: Jan 24, 2008
WE OWN A 1989 JAGUAR XJ6 AND THE AUTOMATIC SEAT BELTS DO NOT RETRACT EVERYTIME THE DOOR IS CLOSED. SEVERAL YEARS AGO THE BELTS WERE REPLACED BY OUR LOCAL DEALER BUT NOW THE PROBLEM IS THE ELECTRONIC CONTROL MODULE. THE DEAL STATED HE CANNOT GET PARTS ANY LONGER. WHAT OPTIONS DO WE HAVE? I'M SURE SOMEONE MAKES AFTER MARKET LAP BELTS THAT ARE NOT MOTORIZED. *TR
Incident date: Dec 15, 2007
I WAS BRAKING INTO A PARKING SPOT AT THE BANK WHEN WITHOUT NOTICE MY VEHICLE ACCELERATED WILDLY. I PRESSED ON THE BRAKE WITH ALL OF MY WEIGHT TO STOP FROM LITERALLY RAMMING MY VEHICLE INTO THE SIDE OF THE BANK. THE ROAR OF THE TRANSMISSION WAS LIKE SOMEONE WAS STEPPING FULL FORCE ON THE GAS PEDAL, BUT MY FOOT WAS SOLIDLY ON THE BRAKE AND NOT EVEN TOUCHING THE GAS PEDAL. IT WAS TERRIFYING. IF T... Read more
Incident date: Dec 15, 2007
I WAS BRAKING INTO A PARKING SPOT AT THE LOCAL BANK WHEN WITHOUT NOTICE MY VEHICLE ACCELERATED WILDLY. I PRESSED ON THE BRAKE WITH ALL OF MY WEIGHT AS IF MY LIFE DEPENDED ON IT. THE ROAR OF THE TRANSMISSION WAS LIKE SOMEONE WAS STEPPING FULL FORCE ON THE GAS PEDAL, BUT MY FOOT WAS SOLIDLY ON THE BRAKE AND NOT EVEN TOUCHING THE GAS PEDAL. IT WAS TERRIFYING. I COULD HARDLY KEEP FROM DRIVING INT... Read more
Incident date: Dec 29, 2007
WHILE STOPPED AT A RED LIGHT, FOOT ON BRAKE, SHIFT IN DRIVE, VEHICLE WENT INTO VERY HIGH RATE OF ACCELERATION AND LUNGED UNCONTROLLABLY FORWARD. LUCKILY THERE WAS NO VEHICLE IN FRONT OF ME AS I WOULD HAVE CRASHED INTO IT. I NOTIFIED THE DEALER AND HE REFERRED ME TO A LOCAL DEALER. THE VEHICLE WAS INSPECTED AND I WAS ASSURED THAT THEY FOUND NOTHING WRONG. THIS WAS A VERY SCARY SITUATION AND THE MAN... Read more
Incident date: Dec 29, 2007
WHILE STOPPED AT A RED LIGHT, FOOT ON BRAKE, SHIFT IN DRIVE, VEHICLE WENT INTO VERY HIGH RATE OF ACCELERATION AND LUNGED UNCONTROLLABLY FORWARD. LUCKILY THERE WAS NO VEHICLE IN FRONT OF ME AS I WOULD HAVE CRASHED INTO IT. I NOTIFIED THE DEALER AND HE REFERRED ME TO A LOCAL DEALER. THE VEHICLE WAS INSPECTED AND I WAS ASSURED THAT THEY FOUND NOTHING WRONG. THIS WAS A VERY SCARY SITUATION AND THE MAN... Read more
Incident date: Jan 9, 2008
TRANSMISSION WAS SLIPPING DURING FIRST, I WAS TOLD IT WAS ADJUSTED. TRANSMISSION FAILURE AT 40,000 MILES. *TR
Incident date: Jan 12, 2008
TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 72 MPH, THE INSTRUMENT PANEL DISPLAYED THAT THE ENGINE WAS FAULTY. THE VEHICLE AUTOMATICALLY BEGAN TO DECELERATE AND THE INSTRUMENT PANEL DISPLAYED "DSJ OFF". THE ELECTRONIC PARKING BRAKE AUTOMATICALLY APPLIED, WHICH BROUGHT THE VEHICLE TO A COMPLETE HALT. AS A RESULT, THE VEHICLE WAS REAR ENDED AT SPEEDS BETWEEN 60-65 MPH. THE CONTACTS VEH... Read more
Crash
4 injured
Incident date: Jan 12, 2008
TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 72 MPH, THE INSTRUMENT PANEL DISPLAYED THAT THE ENGINE WAS FAULTY. THE VEHICLE AUTOMATICALLY BEGAN TO DECELERATE AND THE INSTRUMENT PANEL DISPLAYED "DSJ OFF". THE ELECTRONIC PARKING BRAKE AUTOMATICALLY APPLIED, WHICH BROUGHT THE VEHICLE TO A COMPLETE HALT. AS A RESULT, THE VEHICLE WAS REAR ENDED AT SPEEDS BETWEEN 60-65 MPH. THE CONTACTS VEH... Read more
Crash
4 injured
Incident date: Apr 3, 2007
DEFECTIVE DESIGN OF MANUAL TRANSMISSION FOR JAGUAR 2004 X TYPE CAR. 1) THERE WAS NO EVENTS OR SYMPTOMS LEADING UP TO THE FAILURE @ 47,000 MILES. I AM A PROFESSIONAL COMMERCIAL DRIVER WITH 30 YEARS EXPERIENCE WITH MANUAL TRANSMISSIONS TO KNOW THE SYMPTOMS. 2) DOWN SHIFTING AT 5 MPH, TO PREPARE FOR A TURN, LOUD GRINDING SOUND FOR 58 SECONDS AS WE HEARD A PIECE OF METAL GRINDING THROUGH THE T... Read more
Incident date: Jan 5, 2008
MY JAGUAR'S FRONT END BALL JOINTS FAILED, WITH HARDLY ANY MILES ON THE CAR. THE CAR IS A 2001 AND THERE IS A RECALL FOR THE FRONT END BALL JOINTS. JAGUAR SAYS MY VIN NUMBER IS NOT INCLUDED IN THE RECALL AND REFUSES TO PAY FOR THE REPAIRS. *TR
Incident date: Dec 20, 2007
MY 2001 JAGUAR XJ8 HAS LESS THAN 42,000 MILES ON IT...WHILE DRIVING AT AN APPROXIMATE SPEED OF 30 MPH, IT SUDDENLY SLOWED TO BARELY A CRAWL, AND THE INSTRUMENT PANEL STATED THAT THE VEHICLE HAD NO ABS AND TRAC POWER. FORTUNATELY, I WAS ON MAIN STREETS AND NOT A HIGHWAY, AS THIS COULD HAVE BEEN DETRIMENTAL TO BOTH MY SAFETY AND THE MOTORING PUBLIC IN GENERAL. AFTER GOING ONLINE TO RESEARCH THIS PRO... Read more
Incident date: Dec 3, 2007
2007 JAGUAR XK CONVERTIBLE WITH BAD DESIGN WITH DASH AND WINDSHIELD. CONSUMER STATES THAT THE REFLECTION OF THE DASHBOARD ON THE WINDSHIELD NEARLY CAUSED HER TO RUN OVER 2 PEOPLE . *KB THE CONSUMER STATED THE COMBINATION OF THE SUN REFLECTING ONTO THE LIGHT COLORED DASHBOARD CREATED A SHADOW EFFECT ON THE WINDSHIELD FIVE INCHES HIGH HORIZONTALLY AND GRADUATING ON EACH END OF THE WINDSHIELD VERTI... Read more
Incident date: Dec 20, 2007
THE WHOLE REAR END OF THE CAR FELL ON TO THE GROUND. *TR
Incident date: Dec 20, 2007
THE WHOLE REAR END OF THE CAR FELL ON TO THE GROUND. *TR
Incident date: Dec 20, 2007
THE WHOLE REAR END OF THE CAR FELL ON TO THE GROUND. *TR
Incident date: Dec 13, 2007
MY 1998 JAGUAR XJ8L KEEPS STALLING AT HIGHWAY SPEEDS, VERY VERY DANGEROUS. I AM ALMOST IN AN ACCIDENT ON 95 EVERYTIME THIS HAPPENS. THE DEALER HAS SAID IT IS A DIRTY THROTTLE THAT MAY BE CAUSING THIS, BUT EVEN AFTER SERVICING IT JUST STARTS UP AGAIN...AFTER INVESTIGATING HERE ON THE WEB I HAVE FOUND THAT THIS IS A COMMON PROBLEM THAT NEEDS TO BE ADDRESSED. I BELIEVE THIS IS WHAT HAPPENED TO ME BAC... Read more
Incident date: Dec 11, 2007
TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT THE STEERING WAS VERY LOOSE AND THE DRIVER SIDE LOWER BALL JOINT HAD BEEN REPLACED. CURRENTLY, A BOLT HAS BECOME LOOSE ON THE PASSENGER SIDE LOWER BALL JOINT, WHICH WAS NOTICED BEFORE IT DETACHED FROM THE VEHICLE. THE BOLT WAS SO LOOSE THAT THE ALIGNMENT FAILED WHEN THE VEHICLE DROVE OVER A BUMP IN THE ROAD. NHTSA CAMPAIGN ID NU... Read more
Incident date: Nov 5, 2007
TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT TOOK THE VEHICLE TO THE DEALER BECAUSE IT WOULD JERK. SHE SUSPECTED THE CAUSE OF THE FAILURE WAS THE TRANSMISSION. THE DEALER REPLACED THE TRANSMISSION. WHILE ATTEMPTING TO PARK THE VEHICLE A DAY LATER, IT SPUN OUT OF CONTROL AND THE FRONT DRIVER SIDE TIRE BLEW OUT. SHE NOTIFIED THE DEALER. THE VEHICLE JERKED VIOLENTLY AND ALMOST CRASHED ... Read more
Incident date: Jan 9, 2007
I WAS READY TO PARK, I HADN'T EVEN HAD A CHANCE TO TAKE OFF SEAT BELT OR TURN OFF IGNITION WHEN THERE WAS A SUDDEN ACCELERATION. CAR TOOK OFF LIKE A BAT OUT OF HELL. STEPPED ON BRAKE, CAR WOULD NOT STOP. FINALLY IT STOPPED AT EMBANKMENT WITH THE HELP OF A CHAMISA TREE. CAR WAS TAKEN TO ONLY JAGUAR REPAIR IN NEW MEXICO, THAT BEING MELLOY JAGUAR IN ALBUQUERQUE. IT WAS TAKEN THERE TWICE, THE ASSE... Read more
Incident date: Jan 9, 2007
I WAS READY TO PARK, I HADN'T EVEN HAD A CHANCE TO TAKE OFF SEAT BELT OR TURN OFF IGNITION WHEN THERE WAS A SUDDEN ACCELERATION. CAR TOOK OFF LIKE A BAT OUT OF HELL. STEPPED ON BRAKE, CAR WOULD NOT STOP. FINALLY IT STOPPED AT EMBANKMENT WITH THE HELP OF A CHAMISA TREE. CAR WAS TAKEN TO ONLY JAGUAR REPAIR IN NEW MEXICO, THAT BEING MELLOY JAGUAR IN ALBUQUERQUE. IT WAS TAKEN THERE TWICE, THE ASSE... Read more
Incident date: Nov 28, 2007
TL*THE CONTACT OWNS A 1998 JAGUAR XK8. THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 98V022000 (VEHICLE SPEED CONTROL) ONLINE AND WAS NEVER NOTIFIED BY THE MANUFACTURER. THE DEALER STATED THAT THEY COULD NOT SERVICE THE VEHICLE BECAUSE THEY DID NOT HAVE TIME. HE ALSO TOOK HIS VEHICLE TO A JAGUAR DEALER IN DARIAN, CT FROM 1998-2004 FOR SERVICE AND THEY NEVER PERFORMED A REPAIR OR INFORMED HIM ... Read more
Incident date: Sep 20, 2007
THE BRAKES IN OUR JAGUAR X-TYPE SUDDENLY FAIL WITHOUT WARNING. WE HAVE PREVENTED ANY ACCIDENTS BY QUICKLY GRABBING FOR THE EMERGENCY BRAKE AND THIS HAS STOPPED THE CAR. IT IS VERY SCARY BECAUSE THE FAILURE HAS HAPPENED WHEN APPROACHING INTERSECTIONS. *TR
Incident date: Sep 24, 2007
HEADLIGHTS POINT TO LOW TO THE GROUND AFTER LEVELING. *TR
Incident date: Aug 5, 2007
TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT THE VEHICLE BEGAN MAKING SQUEAKING NOISES AT VARIOUS SPEEDS WHILE DRIVING OVER A SMALL BUMP OR MAKING A LEFT OR RIGHT TURN. THE STEERING WHEEL BEGAN SHAKING AND THE VEHICLE SHIFTED FROM SIDE TO SIDE. THE MECHANIC STATED THAT THE LOWER BALL JOINTS WERE LOOSE. AFTER THE MECHANIC REPAIRED THE LOWER BALL JOINTS, THEY KEPT LOOSENING ... Read more
Incident date: Nov 1, 2007
AIR BAG COVER IS PEELING OFF THIS GETS IN THE WAY OF STEERING AND DRIVING THE CAR,WHEN STEERING AND TURNING HANDS HIT ON AIR BAG COVER THAT STICKS OUT, I THINK THIS IS A SAFETY ISSUE WHICH COULD CAUSE AN ACCIDENT. *TR
Incident date: Oct 8, 2007
TL*THE CONTACT OWNS A 2003 JAGUAR S-TYPE. WHILE DRIVING 35 MPH, THE AIR BAG LIGHT ILLUMINATED AND WOULD NOT DIM. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE PASSENGER SIDE SEAT BELT LATCH FAILED AND NEEDED TO BE REPLACED. THE LIGHT IS CURRENTLY STILL ILLUMINATED. THE CURRENT MILEAGE WAS 47,300 AND FAILURE MILEAGE WAS 46,000.
Incident date: Oct 27, 2007
VEHICLE STALLS RANDOMLY BRINGING ABOUT A FAILURE OF ALL SYSTEMS SOMETIMES IN THE MIDDLE OF CROWDED AND FAST FREEWAYS. DOING RESEARCH ON THE PROBLEM IT SEEMS TO BE COMMON FOR THIS TYPE OF VEHICLE AND THERE SEEMS TO BE A SOLUTION WITH THE THROTTLE BODY ASSEMBLY DESIGN BUT APARENTLY THE MANUFACTURER HAS NOT ISSUED A RECALL FOR IT AND MANY PEOPLE GO TO THE DEALERSHIPS SPENDING THOUSANDS OF DOLLARS IN ... Read more
Incident date: Jul 10, 2006
AUTOMATIC TRANSMISSION BEGAN DROPPING GEARS, BEGINNING WITH TOP GEAR, WORKING ITS WAY DOWN TILL THE TRANSMISSION WOULD NO LONGER PULL THE VEHICLE. AFTER THE FIRST GEAR DROPPED, "GEARBOX FAULT" CAME UP IN THE DRIVER INFORMATION DISPLAY. AFTER RESEARCHING THIS MATTER, IT APPEARS THAT JAGUAR HAS A SERIOUS DEFECT WITH THESE TRANSMISSIONS, AS MOST X-TYPE TRANSMISSIONS FAIL AT 50,000 MILES. JAGUAR (C... Read more
Incident date: Sep 9, 2007
IN SUMMER OF 2007, TOOK 2003 X-TYPE TO REPAIR SHOP. ALL FOUR TIRES HAD SLITS IN THE SIDE WALLS WIDE ENOUGH TO INSERT DIMES AND HAVE THEM STAY THERE. REPAIR SHOP REPLACED TIRES AND SAID RIM TOO LARGE, TIRE SIDEWALL TOO SMALL FOR WEIGHT OF CAR. REPLACED TIRES AT COST, BECAUSE I AM LONG TIME CUSTOMER. ON 9/9/07 HAD SPONTANEOUSLY SIDEWALL BLOWOUT ON DRIVER REAR TIRE ON I-695 IN BALTIMORE ON I-95 EX... Read more
Incident date: Sep 9, 2007
IN SUMMER OF 2007, TOOK 2003 X-TYPE TO REPAIR SHOP. ALL FOUR TIRES HAD SLITS IN THE SIDE WALLS WIDE ENOUGH TO INSERT DIMES AND HAVE THEM STAY THERE. REPAIR SHOP REPLACED TIRES AND SAID RIM TOO LARGE, TIRE SIDEWALL TOO SMALL FOR WEIGHT OF CAR. REPLACED TIRES AT COST, BECAUSE I AM LONG TIME CUSTOMER. ON 9/9/07 HAD SPONTANEOUSLY SIDEWALL BLOWOUT ON DRIVER REAR TIRE ON I-695 IN BALTIMORE ON I-95 EX... Read more
JAGUAR
XJ8
(2001) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Sep 29, 2007
Incident date: Aug 24, 2007
MY 2001 JAGUAR XJ8 WITH 43,000 MILES SUDDENLY REPORTED PROBLEMS WITH ABS AND TRAC SYSTEMS ON THE DASHBOARD READOUT. DEALER CHECKED IT AND SAID A MODULE NEEDED REPLACEMENT (TOTAL COST OF ABOUT $1500). ALTHOUGH THE WARRANTY PERIOD WAS PAST, WITH SUCH LOW MILEAGE, I FELT SUCH A SAFETY DEFECT SHOULD BE TAKEN CARE OF BY JAGUAR NORTH AMERICA. I WROTE THEM BUT THEY REFUSED. I ALSO POINTED OUT THEY SHOULD... Read more
Incident date: May 1, 2004
TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE ATTEMPTING TO STOP THE VEHICLE AT 5 MPH, THE ENGINE REVVED AND THE VEHICLE SURGED FORWARD. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL ALL THE WAY UNTIL THE ENGINE STOPPED REVVING. HE CALLED THE DEALER AND THEY CLAIMED TO HAVE NEVER HEARD OF THE FAILURE AND WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS LESS THAN 1,000 AND CURRENT ... Read more
Incident date: Sep 5, 2007
FOR THE THIRD TIME ONE OF THE WINDOWS ON MY JAGUAR S-TYPE HAS HAD A PROBLEM WITH THE MECHANISM THAT OPENS/CLOSES THE WINDOW. THE WINDOWS SIMPLY "FALLS" INTO THE DOOR. WHEN YOU ATTEMPT TO CLOSE THE WINDOW THERE IS A HORRIBLE CRUNCHING SOUND. THE REPAIRMAN SAID THERE HAS BEEN PROBLEM WITH THE BRACKETS FOR THESE WINDOWS, WHICH SHOULD HAVE BEEN RECALLED. *TR
Incident date: Sep 10, 2003
TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT SHE ALWAYS NOTICED WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE. DURING THAT TIME, SHE ALSO NOTICED THAT THE ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL AND SHE SMELLED SOMETHING BURNING. SHE TOOK THE VEHICLE TO A LOCAL DEALER AND THEY STATED THAT THE SMOKE WAS NOT PROBLEMATIC. AFTER A YEAR OF COMPLAINING ABOUT THE S... Read more
Fire
Incident date: Jun 1, 2005
THE PASSENGER SIDE AIR BAG DOES NOT ACTIVATE FOR A PASSENGER WITH AN APPROX. WEIGHT OF 100 TO 135 POUNDS. WE HAVE BROUGHT THE VEHICLE INTO JAGUAR AND SHOWED THE SERVICE PERSONNEL THAT I, AT 120 POUNDS, WHILE SITTING IN THE SEAT, THE AIR BAG IS NOT ACTIVATED. I WAS TOLD THAT I NEED TO EXTEND MY LEGS TO ACTIVATE IT. I HAVE BROUGHT THE CAR TO JAGUAR ON THREE DIFFERENT OCCASIONS, CONTACTED JAGUAR ... Read more
Incident date: Sep 14, 2007
LOCAL JAGUAR DEALER (JAGUAR OF TROI) WILL NOT HONOR LIFETIME WARRANTY OF SEAT BELTS PER RECALL 93V179000. THEY CLAIM THAT JAGUAR DOES NOT HAVE ANY MORE PARTS. THE PASSENGER SEAT BELT NOW IS INOPERATIVE AND WOULD OFFER NO PERSONAL PROTECTION IN AN ACCIDENT. WEARING SEAT BELTS IS MANDATORY IN THE STATE OF MICHIGAN. CAN THEY LEGALLY GET OUT OF HONORING THE LIFE TIME WARRANTY AND RECALL THAT COVE... Read more
Incident date: Aug 29, 2007
I WOULD LIKE TO POST A SIMILAR COMPLAINT TO NOTIFY OTHER CONSUMERS WHO OWNS A JAGUAR X-TYPE 2002. IN AUGUST 29 2007, ON MY WAY TO WORK THE CAR WOULDN'T ACCELERATE MORE THAT 30 MILES PER HOUR. I DROVE BACK HOME AND I HAD THE CAR TOWED TO THE NEAREST JAGUAR DEALERSHIP. I HAD TO REPLACE THE TRANSMISSION FOR A COST OF $5,400 WITH 59,000 MILES. THE FIRST 4 YEARS, I MADE SEVERAL VISITS TO THE DEALER ... Read more
Incident date: Aug 29, 2007
I WOULD LIKE TO POST A SIMILAR COMPLAINT TO NOTIFY OTHER CONSUMERS WHO OWNS A JAGUAR X-TYPE 2002. IN AUGUST 29 2007, ON MY WAY TO WORK THE CAR WOULDN'T ACCELERATE MORE THAT 30 MILES PER HOUR. I DROVE BACK HOME AND I HAD THE CAR TOWED TO THE NEAREST JAGUAR DEALERSHIP. I HAD TO REPLACE THE TRANSMISSION FOR A COST OF $5,400 WITH 59,000 MILES. THE FIRST 4 YEARS, I MADE SEVERAL VISITS TO THE DEALER ... Read more