Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Nov 14, 2008
UPON ENTERING GARAGE OF HOME, WHILE PRESSING ON BRAKES PREPARING TO PARK, ENGINE ACCELERATED FORCING CAR TO CRASH INTO A LADDER IN FRONT OF CONCRETE WALL; ALTHOUGH HUSBAND PUSHED FULL FORCE ON BRAKES, THE CAR SEEMED TO RACE FORWARD. NO ONE WAS HURT, FRONT RIGHT BUMPER PLASTIC PANEL POPPED OFF. EARLIER ON SAME DAY, WHILE SLOWING DOWN FOR TRAFFIC, ALTHOUGH I PUSHED ON BRAKES, CAR DID NOT SEEM TO ... Read more
Crash
Incident date: Nov 9, 2008
TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT; HOWEVER, THE DEALER DOES NOT WANT TO HONOR THE RECALL. THEY FURTHER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE CURRENTLY PERSISTS. THE VIN AND NHTSA CAMPAIGN ID NUMBER WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 150,000.
Incident date: Nov 3, 2008
TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE STEERING COLUMN BEGAN TO JERK EXCESSIVELY AND THE VEHICLE PULLED TO THE LEFT WITHOUT ASSISTANCE. THE CONTACT EXPERIENCED DIFFICULTY OPERATING THE STEERING COLUMN. SUDDENLY, THE VEHICLE RAN OFF THE ROAD UNCONTROLLABLY AND DROVE INTO THE MEDIAN. THE FAILURE OCCURRED WITHOUT WARNING. THE V... Read more
Incident date: Oct 8, 2008
JAGUAR 2001 S-TYPE STRUT AND BALL JOINT RECALL ID # 00V359002. *TR
Incident date: Oct 8, 2008
JAGUAR 2001 S-TYPE STRUT AND BALL JOINT RECALL ID # 00V359002. *TR
Incident date: Dec 26, 2005
ON 12/26/05, AT APPROXIMATELY 3:55 P.M. PLAINTIFF WAS DRIVING A 2004 JAGUAR SEDAN VEHICLE THAT WENT FROM RIGHT LANE TO LEFT LANE AND CONTINUED OFF ROADWAY INTO MIDDLE MEDIAN AREA STRIKING BUSH AND TWO TO THREE TREES 1ST SMALL TREE/BUSH FLATTENED, 2ND SMALL TREE/BUSH IMPACTED REAR DRIVER SIDE, 3RD LARGE TREE HEAD ON FRONT DRIVER SIDE MAIN IMPACT - NO AIRBAG DEPLOYMENT, DRIVER AND PASSENGER SUFFERED... Read more
Crash
2 injured
Incident date: Oct 15, 2008
WHILE CROSSING THE BETSY ROSS BRIDGE RIGHT REAR TIRE DEFLATED. INSPECTION REVEALED SIDEWALL HAD RUPTURED, REPLACED TIRE. EVENT OCCURRED OCT. 15TH. NO DAMAGE WAS VISIBLE TO THREAD SURFACE. WHILE DRIVING HOME FROM WORK AT MIDNIGHT HIT A POT HOLE AND LEFT FRONT TIRE DEFLATED WITHIN A MILE. SIDEWALL DAMAGED, HAS TO BE REPLACED. THIS OCCURRED TODAY NOV. 2ND. TIRE SIZE 245/40R18 93H . THE CAR IS A ... Read more
Incident date: Oct 18, 2008
TL*THE CONTACT OWNS A 1999 JAGUAR XJ8. WHENEVER THE CONTACT ATTEMPTS TO STOP THE VEHICLE, IT DRAMATICALLY LUNGES FORWARD. ALSO, WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE FEELS AS IF IT IS LOSING POWER. PRIOR TO THE FAILURES, THE CONTACT NOTICED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE HAS NOT YET BEEN INSPECTED TO DETERMINE THE CAUSE O... Read more
Incident date: Oct 13, 2008
JAGUAR 2001 S-TYPE HAD A SEVERE STEERING PROBLEM IN OCTOBER 2008. I TOOK IT TO AN ALIGNMENT SPECIALIST WHO CONCLUDED THAT IT COULD NOT BE SAFELY DRIVEN AT ALL, UNTIL THE FRONT LOWER STEERING ARM,SWAY BAR LINK, STEERING KNUCKLE AND TIE ROD WERE REPLACED. IN NOVEMBER 2000, SHORTLY AFTER MANUFACTURE, JAGUAR RECALLED ALL VINS OF THIS MODEL AND YEAR FROM L00001 TO L92349. MY VEHICLE HAS A VIN OUTSIDE T... Read more
Incident date: Oct 13, 2008
JAGUAR 2001 S-TYPE HAD A SEVERE STEERING PROBLEM IN OCTOBER 2008. I TOOK IT TO AN ALIGNMENT SPECIALIST WHO CONCLUDED THAT IT COULD NOT BE SAFELY DRIVEN AT ALL, UNTIL THE FRONT LOWER STEERING ARM,SWAY BAR LINK, STEERING KNUCKLE AND TIE ROD WERE REPLACED. IN NOVEMBER 2000, SHORTLY AFTER MANUFACTURE, JAGUAR RECALLED ALL VINS OF THIS MODEL AND YEAR FROM L00001 TO L92349. MY VEHICLE HAS A VIN OUTSIDE T... Read more
Incident date: Oct 27, 2008
JAGUAR 2000 XJR: WHILE DRIVING VEHICLE WOULD SUDDENLY DISPLAY WARNING MESSAGE THAT TRACTION CONTROL / ASC WAS NOT AVAILABLE AND WOULD GO INTO A FAILSAFE ENGINE MODE. ENGINE WOULD THEN RUN VERY ROUGHLY AND WOULD NOT ACCELERATE PAST 5-10MPH. MECHANIC DIAGNOSED A FAULT CODE OF P0121 WHICH IS ADDRESSED AS A KNOWN JAGUAR TECHNICAL SERVICE BULLETIN FOR A "MISMATCHED" CONNECTOR TO THE THROTTLE BODY. ... Read more
Incident date: Oct 27, 2008
JAGUAR 2000 XJR: WHILE DRIVING VEHICLE WOULD SUDDENLY DISPLAY WARNING MESSAGE THAT TRACTION CONTROL / ASC WAS NOT AVAILABLE AND WOULD GO INTO A FAILSAFE ENGINE MODE. ENGINE WOULD THEN RUN VERY ROUGHLY AND WOULD NOT ACCELERATE PAST 5-10MPH. MECHANIC DIAGNOSED A FAULT CODE OF P0121 WHICH IS ADDRESSED AS A KNOWN JAGUAR TECHNICAL SERVICE BULLETIN FOR A "MISMATCHED" CONNECTOR TO THE THROTTLE BODY. ... Read more
Incident date: Sep 1, 2008
TL*THE CONTACT OWNS A 2004 JAGUAR X- TYPE. THE DRIVER'S SIDE AIR BAG IS COMING OUT OF THE DASHBOARD. THE AIR BAG IS SUPPOSED TO BE INSIDE THE HORN; HOWEVER, IT IS LOCATED APPROXIMATELY ONE INCH FROM WHERE IT SHOULD BE LOCATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE HEAT IN THE VEHICLE CAUSED THE AIR BAG TO POP OUT. THE AIR BAG NEEDED TO BE REPLACED. THE MANUFACTUR... Read more
Incident date: Oct 19, 2008
OUR CAR SIMPLY STOPPED ON MY WIFE WHILE SHE WAS DRIVING IT. IT SLOWED DOWN UNTIL IT HALTED TO A COMPLETE STOP WHILE SHE WAS DRIVING ON A MAJOR INTERSTATE. WE HAD THE CAR TOWED TO A REPAIR SHOP ONLY TO LEARN THAT THE ENGINE HAS A HOLE IN IT. THE REPAIRMAN STATED THAT HE WAS SURPRISED AT THE HOLE IN THE ENGINE BECAUSE THE OIL WAS FULL AND THAT NOTHING LEADING TO THE ENGINE WAS BUSTED. THERE IS N... Read more
Incident date: Aug 15, 2005
TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG INDICATOR WOULD ILLUMINATE INTERMITTENTLY WHENEVER THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY PERFORMED A TEST THAT WOULD CAUSE THE AIR BAG INDICATOR TO ILLUMINATE WHEN NEEDED. IMMEDIATELY FOLLOWING, THE AIR BAG INDICATOR BEGAN ILLUMINATING AGAIN. THE MANUFACTURER STATED TH... Read more
Incident date: Oct 17, 2008
MY 1986 JAGUAR XJ HAS BEEN HAVING TRANSMISSION ISSUES FOR A WEEK AND FINALLY HAS REFUSED TO ENGAGE THE GEARS. IT IS BASICALLY STUCK IN IDLE MODE AND NOT MOVING. THE SITES I READ SAID TO REPORT THESE ISSUES TO THIS SITE. I PLAN TO HAVE AN AUTHORIZED DEALER LOOK AT THE PROBLEM FOR OTHER SOURCES OF TROUBLE. *TR
Incident date: Dec 14, 2007
I HAVE A JAGUAR XJ6 1988 FOR ABOUT 3 YEARS I NEVER USE IT UNTIL DECEMBER 2007. I BECAME INVOLVED IN AN ACCIDENT AROUND DEC. 15 2007. THE POLICE SAY THAT IT WAS MY FAULT BECAUSE I WAS MOVING TO FLORDIA DURING THAT TIME I DID NOT FIGHT THE CASE BECAUSE THIS IS THE ONLY VEHICLE THAT I HAVE NOW AM USING IT MORE OFTEN. BUT I ALWAYS NOTICE THAT THIS CAR HAVE SOME PROBLEMS WITH THE BRAKE SYSTEM. I THOUGH... Read more
Crash
3 injured
Incident date: Sep 30, 2008
TL*THE CONTACT OWNS A 1998 JAGUAR XJ8. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN JERKING FORWARD AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CONTINUED DRIVING, BUT THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. SHE LATER ATTEMPTED TO MAKE A U-TURN AND THE VEHICLE WOULD NOT ACCELERATE. SHE HAD TO SHIFT INTO PARK AND THEN BACK INTO DRIVE IN ... Read more
Incident date: Jun 17, 2007
TL*THE CONTACT OWNS A 2000 JAGUAR S-TYPE. WHILE DRIVING OVER BUMPS IN THE ROAD OR PUDDLES AT VARIOUS SPEEDS, THE VEHICLE WOULD MAKE LOUD SOUNDS LIKE A TRACTOR OR AS IF A NEW MUFFLER WAS NEEDED. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE BALL JOINT AND VERTICAL LINK FAILED AND NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 131,000 AND FAILURE MILEAGE WAS 103,000.
Incident date: Mar 5, 2007
I HAVE HAD THE CAR FOR ONLY 19 MONTHS. HAD ALL 4 TIRES BLOW OUT, REPLACED IT IN LESS THEN ONE YEAR, THEN HAD TWO MORE REPLACED FOR THREAD ISSUE. DUE TO THE TIRES AND ALIGNMENT , HAD LEFT FENDER INCIDENT AND RIGHT FENDER INCIDENT. ON THE LEFT INCIDENT WAS MAKING A LEFT TURN ON THE HIGHWAY WHEN MY CAR STARTED PUSHING ME TO THE LEFT, THE OTHER CAR SAW ME COMING IN TO HER WHEN , I COULDN'T STOP IT FR... Read more
Crash
Incident date: Mar 5, 2007
I HAVE HAD THE CAR FOR ONLY 19 MONTHS. HAD ALL 4 TIRES BLOW OUT, REPLACED IT IN LESS THEN ONE YEAR, THEN HAD TWO MORE REPLACED FOR THREAD ISSUE. DUE TO THE TIRES AND ALIGNMENT , HAD LEFT FENDER INCIDENT AND RIGHT FENDER INCIDENT. ON THE LEFT INCIDENT WAS MAKING A LEFT TURN ON THE HIGHWAY WHEN MY CAR STARTED PUSHING ME TO THE LEFT, THE OTHER CAR SAW ME COMING IN TO HER WHEN , I COULDN'T STOP IT FR... Read more
Crash
Incident date: Aug 26, 2008
TRANSFER CASE BURNOUT HAD INTERNAL MANUFACTURE DEFECTS. TEMPERATURE COOLANT SENSOR OVER HEATED AND COMPLETELY MELTED, CAUSING CAR TO OVERHEAT. DRIVERSIDE DOOR PANEL CLIPS DETORIATED. DIMMER LIGHT KNOB HAD 2 REPLACEMENTS AND CONTINUED TO BRAKE. CAR WENT FOR SERVICING, CAR WAS FINE BEFORE SERVICING, CAR CAME BACK FROM DEALERSHIP WITH BREAK PAD AND ROTOR PROBLEMS. DEALERSHIP REPLACED ORIGINAL CAR BRE... Read more
Incident date: Aug 26, 2008
TRANSFER CASE BURNOUT HAD INTERNAL MANUFACTURE DEFECTS. TEMPERATURE COOLANT SENSOR OVER HEATED AND COMPLETELY MELTED, CAUSING CAR TO OVERHEAT. DRIVERSIDE DOOR PANEL CLIPS DETORIATED. DIMMER LIGHT KNOB HAD 2 REPLACEMENTS AND CONTINUED TO BRAKE. CAR WENT FOR SERVICING, CAR WAS FINE BEFORE SERVICING, CAR CAME BACK FROM DEALERSHIP WITH BREAK PAD AND ROTOR PROBLEMS. DEALERSHIP REPLACED ORIGINAL CAR BRE... Read more
Incident date: Aug 26, 2008
TRANSFER CASE BURNOUT HAD INTERNAL MANUFACTURE DEFECTS. TEMPERATURE COOLANT SENSOR OVER HEATED AND COMPLETELY MELTED, CAUSING CAR TO OVERHEAT. DRIVERSIDE DOOR PANEL CLIPS DETORIATED. DIMMER LIGHT KNOB HAD 2 REPLACEMENTS AND CONTINUED TO BRAKE. CAR WENT FOR SERVICING, CAR WAS FINE BEFORE SERVICING, CAR CAME BACK FROM DEALERSHIP WITH BREAK PAD AND ROTOR PROBLEMS. DEALERSHIP REPLACED ORIGINAL CAR BRE... Read more
Incident date: Aug 26, 2008
TRANSFER CASE BURNOUT HAD INTERNAL MANUFACTURE DEFECTS. TEMPERATURE COOLANT SENSOR OVER HEATED AND COMPLETELY MELTED, CAUSING CAR TO OVERHEAT. DRIVERSIDE DOOR PANEL CLIPS DETORIATED. DIMMER LIGHT KNOB HAD 2 REPLACEMENTS AND CONTINUED TO BRAKE. CAR WENT FOR SERVICING, CAR WAS FINE BEFORE SERVICING, CAR CAME BACK FROM DEALERSHIP WITH BREAK PAD AND ROTOR PROBLEMS. DEALERSHIP REPLACED ORIGINAL CAR BRE... Read more
Incident date: Aug 26, 2008
TRANSFER CASE BURNOUT HAD INTERNAL MANUFACTURE DEFECTS. TEMPERATURE COOLANT SENSOR OVER HEATED AND COMPLETELY MELTED, CAUSING CAR TO OVERHEAT. DRIVERSIDE DOOR PANEL CLIPS DETORIATED. DIMMER LIGHT KNOB HAD 2 REPLACEMENTS AND CONTINUED TO BRAKE. CAR WENT FOR SERVICING, CAR WAS FINE BEFORE SERVICING, CAR CAME BACK FROM DEALERSHIP WITH BREAK PAD AND ROTOR PROBLEMS. DEALERSHIP REPLACED ORIGINAL CAR BRE... Read more
Incident date: Aug 26, 2008
TRANSFER CASE BURNOUT HAD INTERNAL MANUFACTURE DEFECTS. TEMPERATURE COOLANT SENSOR OVER HEATED AND COMPLETELY MELTED, CAUSING CAR TO OVERHEAT. DRIVERSIDE DOOR PANEL CLIPS DETORIATED. DIMMER LIGHT KNOB HAD 2 REPLACEMENTS AND CONTINUED TO BRAKE. CAR WENT FOR SERVICING, CAR WAS FINE BEFORE SERVICING, CAR CAME BACK FROM DEALERSHIP WITH BREAK PAD AND ROTOR PROBLEMS. DEALERSHIP REPLACED ORIGINAL CAR BRE... Read more
Incident date: Aug 26, 2008
TRANSFER CASE BURNOUT HAD INTERNAL MANUFACTURE DEFECTS. TEMPERATURE COOLANT SENSOR OVER HEATED AND COMPLETELY MELTED, CAUSING CAR TO OVERHEAT. DRIVERSIDE DOOR PANEL CLIPS DETORIATED. DIMMER LIGHT KNOB HAD 2 REPLACEMENTS AND CONTINUED TO BRAKE. CAR WENT FOR SERVICING, CAR WAS FINE BEFORE SERVICING, CAR CAME BACK FROM DEALERSHIP WITH BREAK PAD AND ROTOR PROBLEMS. DEALERSHIP REPLACED ORIGINAL CAR BRE... Read more
Incident date: Aug 26, 2008
TRANSFER CASE BURNOUT HAD INTERNAL MANUFACTURE DEFECTS. TEMPERATURE COOLANT SENSOR OVER HEATED AND COMPLETELY MELTED, CAUSING CAR TO OVERHEAT. DRIVERSIDE DOOR PANEL CLIPS DETORIATED. DIMMER LIGHT KNOB HAD 2 REPLACEMENTS AND CONTINUED TO BRAKE. CAR WENT FOR SERVICING, CAR WAS FINE BEFORE SERVICING, CAR CAME BACK FROM DEALERSHIP WITH BREAK PAD AND ROTOR PROBLEMS. DEALERSHIP REPLACED ORIGINAL CAR BRE... Read more
Incident date: Aug 21, 2008
VEHICLE JUST OUT OF WARRANTY 52000MI. RACK & PINION LEAKING, MAKING A SQUEAKING NOISE, DEALER SAID IT REQUIRED A SPECIAL LUBE TO SOLVE PROBLEM. NOISE HAS STOPPED AND SO HAS THE LEAK BUT I KNOW THIS WAS A TEMPORARY REPAIR IT WILL COME BACK! *TR
Incident date: Sep 12, 2008
TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT PURCHASED THE VEHICLE ON SEPTEMBER 12, 2008. LATER THAT SAME DAY, WHILE DRIVING 40 MPH, THE CONTACT TURNED THE STEERING WHEEL TO THE LEFT, BUT THE VEHICLE TURNED IN THE OPPOSITE DIRECTION. THE VEHICLE BEGAN SWAYING LEFT TO RIGHT AND SHE LOST ALL CONTROL. THE VEHICLE CRASHED INTO A MEDIAN AND STOPPED. THE VEHICLE WAS DAMAGED, BUT THERE WERE... Read more
Crash
Incident date: Sep 19, 2008
I PURCHASED A 2004 JAGUAR X-TYPE SELECT EDITION IN APRIL 2007 WITH 34,000 MILES. AT 37,000 MILES THE LEFT LOWER CONTROL ARM WAS REPLACED UNDER WARRANTY (MAY 07) AT 43,000 MILES THE LEFT LOWER CONTROL ARM WAS REPLACED AGAIN UNDER WARRANTY (MARCH 08). NOW, AT 53,569 MILES IT HAS TO BE REPLACED AGAIN AND I AM WAITING FOR THE PART TO COME IN, IT WILL STILL BE COVERED BY THE SELECT EDITION WARRANTY.... Read more
Incident date: Jul 27, 2007
TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 65 MPH, THE FRONT END OF THE VEHICLE LOWERED AND BEGAN BOUNCING UP AND DOWN. THE VEHICLE EXPERIENCED A LOSS OF SUSPENSION, WHICH CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. A FEW WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL, TWO OF WHICH STATED "VEHICLE TOO LOW" AND "ERROR SUSPENSION FAULT". THE VEHICLE WAS TOWED TO A JAGUAR DEAL... Read more
Incident date: Sep 5, 2008
JAGUAR 2004 FAILURE OF ACCELERATOR SENSOR WHILE DRIVING ON I-40/I75 IN KNOXVILLE, TN RESULTING IN A INSTANT SHUTDOWN OF ENGINE THAT COULD HAVE RESULTED IN A FATAL OR NEAR FATAL ACCIDENT BY BEING "RUN OVER" BY TRAFFIC FROM THE REAR. RESULTED IN A 900 DOLLAR REPAIR AS SENSOR WAS A PART OF THROTTLE BODY THAT ACCORDING TO DEALER HAD TO BE REPLACED. I AM QUESTIONING THAT JAGUAR CAN HAVE A CA... Read more
Incident date: Aug 25, 2008
VEHICLE IS EQUIPPED WITH A KEYLESS START OPTION. ON TWO OCCASIONS WITHIN 3 DAYS, THE CAR WOULD NOT STAY RUNNING WHEN THE START BUTTON WAS DEPRESSED. ON EACH OCCASION, AFTER 5-6 ATTEMPTS AT STARTING THE ENGINE, EACH TIME THE ENGINE WOULD STALL WHEN THE TRANSMISSION WAS PLACED IN EITHER D OR R. AFTER WAITING APPROXIMATELY 5 MINUTES, THE CAR WOULD START AND OPERATE NORMALLY. BOTH TIMES THE VEHICLE WA... Read more
Incident date: Sep 9, 2008
WAS DRIVING MY 2000 JAGUAR XK8 ON INTERSTATE 55 IN ILLINOIS WHEN THERE WAS A "POP" THAT SOUNDED LIKE A SPEAKER GOING OUT. SMOKE RUSHED OUT OF THE DASHBOARD VENTS. A FIRE OCCURRED WITHIN THE DASHBOARD. FLAMING PIECES OF PLASTIC AND PARTS DROPPED TO THE FLOORMAT AND SET FIRE TO THE CARPET. THE VEHICLE CABIN QUICKLY FILLED WITH HEAVY SMOKE. IT ALL HAPPENED SO FAST - I WAS ABLE TO PULL THE VEHICLE TO ... Read more
Fire
1 injured
Incident date: Jun 1, 2007
TL*THE CONTACT OWNS A 2007 JAGUAR XK CONVERTIBLE. WHILE APPROACHING A STOP SIGN, THE CONTACT APPLIED THE BRAKES. THE VEHICLE LUNGED FORWARD INSTEAD OF STOPPING. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE KEPT MOVING FORWARD AT LESS THAN 2 MPH. THE VEHICLE DID NOT COME TO A COMPLETE STOP UNTIL IT WAS APPROXIMATELY THREE FEET INTO THE INTERSECTION. THE DEALER STATED THAT THE ISSUE WAS COMMO... Read more
JAGUAR
XK8 SPORTS
(1998) — POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 1, 2008
Incident date: Jul 27, 2007
I WAS DRIVING ON MORNING RUSH-HOUR TRAFFIC WHEN I HEARD A SOUND UNDER THE CAR AS IF SOMETHING HAD BROKEN. THERE WERE NO OBSTACLES ON THE ROAD AND NOTHING FELL OFF THE CAR. THE CAR TRANSMISSION LOCKED UP AND THE TRANSMISSION FAIL WARNING LIGHT TURNED ON. I LUCKILY MANAGED TO AVOID AN ACCIDENT AND HAD THE CAR TOWED TO A JAGUAR MECHANIC WHO PERFORMED JAGUAR COMPUTER TEST AND DIAGNOSED A FAILED TRANSM... Read more
Incident date: Apr 27, 2008
TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE PARKING BRAKE ON HER VEHICLE WOULD HAVE TO BE PULLED UP PROGRESSIVELY HIGHER TO HOLD THE VEHICLE WHILE IN NEUTRAL. AT A CERTAIN POINT, SHE WOULD HAVE TO SHIFT INTO FIRST GEAR BECAUSE IT WOULD HOLD THE VEHICLE WHILE PARKED. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP AND WAS INFORMED THAT THE PARKING BRAKE NEEDED TO BE ADJ... Read more
Incident date: Jul 27, 2008
TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. WHILE DRIVING BETWEEN 2-3 MPH, THE PASSENGER SIDE WHEEL DETACHED FROM THE VEHICLE. THE MECHANIC STATED THAT THE LOWER BALL JOINT NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V359002 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Incident date: Aug 22, 2008
TL*THE CONTACT OWNS A 1998 JAGUAR XK8. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A LOUD SOUND UNDERNEATH THE VEHICLE. HE WAS UNABLE TO SHIFT INTO ANY GEAR. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND IT WAS DISCOVERED THAT THERE WAS A LOCK-UP IN THE AUTOMATIC GEAR BOX. IN ADDITION, THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE ... Read more
Incident date: Aug 22, 2008
I WAS DRIVING FROM ATLANTA TO CLEVELAND AVERAGING 75 MPH SOMEWHERE IN TENNESSEE WHEN I TURNED ON THE CRUISE CONTROL AND WITHOUT WARNING THE VEHICLE JUST SHUT DOWN. I WAS ABLE TO COAST TO THE SHOULDER AND RESTART THE VEHICLE AND COMPLETED THE TRIP TO CLEVELAND WITHOUT USING THE CRUISE FEARING THE VEHICLE WOULD LEAVE ME STRANDED. LUCKILY (OR NOT) THIS EVENT HAPPENED AT 2:00AM AND THE NEAREST VEHIC... Read more
Incident date: Jun 6, 2008
LTR FORWARDED FROM EPA TRANSMITTING CORRESPONDENCE FROM CONGRESSMAN BONNER ON BEHALF OF CONSTITUENT WHO HAS CONCERNS ABOUT A REAR VIEW MIRROR EXPLODING IN A 1999 JAGUAR XJ8. *NJ THE CONSUMER STATED THE MIRROR SPRAYED A BLACK SUBSTANCE ON THE SEATS AND CONSOLE. AFTER DOING SOME RESEARCH, THE CONSUMER DISCOVERED THE BLACK SUBSTANCE WAS A TOXIC MERCURY COMPOUND AND THAT THE MIRROR EXPLODING WAS NOT... Read more
Incident date: Mar 3, 2008
JAQUAR 2007 XR XENON HEADLIGHTS (BILATERAL!) BULBS WITHIN HEADLAMP CASE ACTUALLY FULLY MELTED. CAUSED A SMALL CONTAINED FIRE, WHILE CAR WAS PULLING OUT OF DRIVEWAY. DRIVER WITNESSED THIS & CALLED FOR TOW AFTER CONTAINING RT SIDE FIRE INSIDE HEADLAMP..BROUGHT IN FOR SERVICE...ORDERED NEW HEADLIGHTS....WAITED 1 MONTH FOR PARTS TO COME FROM UK....COULDNT DRIVE CAR---NO LAMPS AVAILABLE AT NIGHT...JAGU... Read more
Fire
Incident date: Mar 3, 2008
JAQUAR 2007 XR XENON HEADLIGHTS (BILATERAL!) BULBS WITHIN HEADLAMP CASE ACTUALLY FULLY MELTED. CAUSED A SMALL CONTAINED FIRE, WHILE CAR WAS PULLING OUT OF DRIVEWAY. DRIVER WITNESSED THIS & CALLED FOR TOW AFTER CONTAINING RT SIDE FIRE INSIDE HEADLAMP..BROUGHT IN FOR SERVICE...ORDERED NEW HEADLIGHTS....WAITED 1 MONTH FOR PARTS TO COME FROM UK....COULDNT DRIVE CAR---NO LAMPS AVAILABLE AT NIGHT...JAGU... Read more
Fire
Incident date: Aug 1, 2008
BOTH LOW BEAM HEADLIGHTS SELF-LEVELING MECHANISMS HAVE FAILED. ACCORDING TO AUTHORIZED JAGUAR SERVICE DEPARTMENT, THE ONLY SOLUTION IS TO REPLACE THE ENTIRE HEADLIGHT SYSTEM AT A ESTIMATED COST OF $2,000. LOW BEAMS ARE NOW AIMED ONLY 10-15 FT IN FRONT OF THE CAR. *TR
Incident date: Aug 4, 2007
JAGUAR 2005 XJ VDP HAS EXPERIENCED MANY EPISODES OF UNINTENDED ACCELERATION DURING BRAKING TO A STOP. AS BRAKE IS APPLIED, THE ENGINE THROTTLES UP AND CAR CANNOT BE COMPLETELY STOPPED. WHEN CAR IS QUICKLY SHIFTED TO NEUTRAL AND BRAKING MAINTAINED, THE ENGINE REVS OVER 10,000 RPM AND THE IGNITION MUST BE CUT IN ORDER TO STOP THE EPISODE. ON ONE OCCASION THE CAR COULD NOT BE STOPPED AT A BUSY I... Read more
Incident date: Jul 23, 2008
TL*THE CONTACT OWNS A 1992 JAGUAR SOVEREIGN. THE CONTACT STATED THAT THE SEAT BELT IS AUTOMATIC ON THE DRIVER'S SIDE. ONCE SEATED IN THE DRIVER'S SEAT, THE BELT WILL AUTOMATICALLY CLOSE OVER HIS SHOULDER. THE FAILURE IS DUE TO A BELT WINCH ASSEMBLY. NHTSA CAMPAIGN ID NUMBER 93V179000 (SEAT BELTS) WAS REFERENCED. THE CONTACT WENT TO THE DEALER TO HAVE THE SEAT BELT REPAIRED AND THEY STATED THA... Read more
Incident date: Aug 11, 2008
A DISCOUNT TIRE LETTER WAS SENT TO CUSTOMERS SAYING THAT THE DILL AIR CONTROLS TIRE VALVES ARE DEFECTIVE AND COULD CAUSE ACCIDENTS AND FATAL VEHICLE CRASHES. I CAN NOT FIND THE DISCOUNT TIRE CORPORATION CEO LISTED IN THE LETTER WITH THE STATE OF TEXAS COMPTROLLER'S OFFICE OR THE DILL AIR CONTROLS COMPANY EITHER. IS THE LETTER I RECEIVED LEGITIMATE OR JUST A SALES GIMMICK? *TR
Incident date: Aug 11, 2008
A DISCOUNT TIRE LETTER WAS SENT TO CUSTOMERS SAYING THAT THE DILL AIR CONTROLS TIRE VALVES ARE DEFECTIVE AND COULD CAUSE ACCIDENTS AND FATAL VEHICLE CRASHES. I CAN NOT FIND THE DISCOUNT TIRE CORPORATION CEO LISTED IN THE LETTER WITH THE STATE OF TEXAS COMPTROLLER'S OFFICE OR THE DILL AIR CONTROLS COMPANY EITHER. IS THE LETTER I RECEIVED LEGITIMATE OR JUST A SALES GIMMICK? *TR