Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Feb 21, 2010
2010 JAGUAR XKR (NOTE THAT YOUR FORM LATER ONLY ALLOWS AN XF TO BE CLICKED IN ORDER TO PROCEED SO I DID THAT). ON 2-21-10 CAR 1/2 FULL OF GAS. STARTED CAR AND DROVE TWO BLOCKS WHEN SUDDENLY THE ENGINE SHUTOFF AND AMBER ENGINE SYMBOL ("ENGINE MALFUNCTION") LIGHT CAME ON. ABLE TO MOVE STEERING WHEEL A LITTLE (NO POWER STEERING) AND COASTED TO STOP--DOING ABOUT 30 MILES PER HOUR WHEN THE ENGINE SUDDE... Read more
Incident date: Nov 11, 2005
I BOUGHT THE 2004 JAGUAR X-TYPE WITH APPROX 48,000 MILES. THE ENTIRE TIME I'VE OWNED THE CAR, THE FRONT PASSENGER AIRBAG LIGHT WILL TURN ON AND OFF WHEN AN ADULT WEIGHING LESS THAN 135LBS SITS IN THE FRONT SEAT. YOU CAN MOVE AND FIGET, AND THE "AIRBAG OFF" LIFE WILL TURN OFF, ONLY TO INTERMITTENTLY TURN ON. THIS IS A HUGE SAFETY ISSUE, AS A LIGHTWEIGHT ADULT IN THE FRONT SEAT MAY NOT HAVE AIRBAG ... Read more
Incident date: Dec 7, 2009
TL*THE CONTACT OWNS A 2009 JAGUAR XF. ON DECEMBER 7, 2009 WHILE THE ENGINE WAS ON, WITH HIS FOOT ON THE BRAKE PEDAL WITHIN SECONDS THE ENGINE BEGAN TO IDLE EXCESSIVELY AND THE VEHICLE STARTED TO SHAKE. HE CONTINUED TO PRESS THE BRAKE PEDAL TO PREVENT HITTING THE VEHICLE IN FRONT OF HIM. HE HAD TO PUT THE VEHICLE IN NEUTRAL, THEN PARK AND TURNED THE VEHICLE OFF. HE RESTARTED THE VEHICLE WITH HIS ... Read more
Incident date: Jan 25, 2009
JAGUAR X TYPE TRANNY FAILING... HOW LONG BEFORE IT FAILS IN FRONT OF A TRACTOR TRAILER ?? *TR
Incident date: Jan 25, 2009
JAGUAR X TYPE TRANNY FAILING... HOW LONG BEFORE IT FAILS IN FRONT OF A TRACTOR TRAILER ?? *TR
Incident date: Jan 25, 2009
JAGUAR X TYPE TRANNY FAILING... HOW LONG BEFORE IT FAILS IN FRONT OF A TRACTOR TRAILER ?? *TR
Incident date: Feb 22, 2009
TL*THE CONTACT OWNS A 2002 JAGUAR XTYPE. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT HAS NO KNOWLEDGE AS TO HOW THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TRANSMISSION NEED TO BE REPLACED FOR $8,000. THE MANUFACTURE WAS CALLED AND ALSO STATED THAT THERE WERE NO WARRANTIES OR RELATED RECALLS. THE FAILURE MILEAGE WAS 65,000.
Incident date: Jan 2, 2006
I BOUGHT A 2004 XJR JAGUAR. IT WAS NEW AND HAD DEALER ADDED CHROME WHEELS($3,000 ADDITIONAL COST). THE RIMS WERE DEFECTIVE AND I ASKED THE DEALER TO IDENTIFY THE SUPPLIER OF THE RIMS SO THAT I COULD CONTACT THE SUPPLIER DIRECTLY. THE DEALERSHIP SAYS IT DID NOT KEEP A RECORD OF WHERE IT PURCHASED THE WHEELS. I HAVE A DIFFICULT TIME BELIEVING THAT AN AUTOMOBILE COMPANY OR DEALERSHIP IS NOT REQUI... Read more
Incident date: Feb 18, 2010
I REMOVED FOOT FROM ACCELERATOR AND APPLIED BRAKE. CAR SURGED FORWARD. I SHIFTED FOOT FARTHER TO LEFT AND CONTINUED BRAKE APPLICATION AND CAR STOPPED. I DISCOVERED THAT BRAKE AND ACCELERATOR PEDALS TOO CLOSE TOGETHER SO THAT, WHEN FOOT APPLIED TO BRAKE, RIGHT SIDE OF FOOT CAN INADVERTENTLY PRESS DOWN ON ACCELERATOR. *TR
Incident date: Feb 18, 2010
I REMOVED FOOT FROM ACCELERATOR AND APPLIED BRAKE. CAR SURGED FORWARD. I SHIFTED FOOT FARTHER TO LEFT AND CONTINUED BRAKE APPLICATION AND CAR STOPPED. I DISCOVERED THAT BRAKE AND ACCELERATOR PEDALS TOO CLOSE TOGETHER SO THAT, WHEN FOOT APPLIED TO BRAKE, RIGHT SIDE OF FOOT CAN INADVERTENTLY PRESS DOWN ON ACCELERATOR. *TR
Incident date: Feb 18, 2010
HAD MY 2009 JAGUAR XF TO DEALER FOR SCHEDULED SERVICE ON 2-18-10. CAR HAD 12,000 ON IT. DISCOVERED REAR DISC BRAKE PADS WERE WORN OUT NEEDING REPLACEMENT. FRONT PADS LOOKED JUST FINE. REAR PADS SHOULD NOT DEGRADE IN ONLY 12,000 MILES. WAS TOLD THIS IS NORMAL AS THE REAR BRAKES HANDLE MOST OF THE STOPPING POWER. MY UNDERSTANDING HAS ALWAYS BEEN IT'S THE FRONT BRAKES WHICH DO MOST OF THE WORK.... Read more
Incident date: Mar 30, 2009
I EXPERIENCED 4 UNCONTROLLED ACCELERATION EVENTS WITH MY LEASED 2007 JAGUAR XK COUPE IN THE MONTHS PRIOR TO MARCH 2009. THE CAR WAS TAKEN TO DEALER EACH TIME AND "EXTENSIVELY TESTED". THERE WAS NO ANSWER EVER GIVEN FOR THE CAUSE. THE JAGUAR NORTH AMERICA DISTRIBUTOR CONSUMER OFFICE WAS INEFFECTIVE AND UNRESPONSIVE DESPITE NUMEROUS CONTACTS WITH THEM. I RETURNED THE CAR TO BILL KNIGHT FORD/JAGUAR ... Read more
Incident date: Oct 1, 2007
HYDRAULIC FLUID LEAK IN POWER ROOF SYSTEM. *TR
Incident date: Oct 1, 2007
HYDRAULIC FLUID LEAK IN POWER ROOF SYSTEM. *TR
Incident date: Jun 10, 2009
THE CAR IS:JAGUAR YEAR 2000 XJR 4.0L, W/SUPERCHARGER WITH. I WAS DRIVING ON THE PENNSYLVANIA TURNPIKE AT THE SPEED LIMIT WHEN SUDDENLY THE ENGINE STARTED RUNNING AT SLOW IDLE SPEED. THE ENGINE SPEED WOULD NOT RESPOND TO THE POSITION OF THE ACCELERATOR PEDAL. I WAS TOLD LATER BY PROGRESSIVE AUTO REPAIR IN HAMILTON VA THAT THE PROBLEM WAS THAT THE ACCELERATOR PEDAL POSITION SENSOR HAD FAILED AND H... Read more
Incident date: Jan 18, 2010
AIR BAG WARNING LIGHT LIGHTS UP WHEN ADULT PASSENGER SITS IN PASSENGER SEAT AND BUCKLES SAFETY BELT. CAR IS 2001 JAGUAR XK8. JAGUAR USA SAYS VEHICLE IS OUT OF WARRANTY...TOO BAD! COST TO REPAIR APPROX $1400. CAN YOU HELP? *TR
Incident date: Jan 22, 2010
THE CAR HAS NO INSTRUMENT TO INFORM YOU THAT YOU SHOULD CHANGE THE PADS. YOU NOTICE YOU NEED TO CHANGE THE PADS WHEN IT DAMAGE YOUR DISC OR YOU HAVE NO BRAKES. I AM SCARE FOR MY SAFETY AND FAMILY. MY DAD WAS DRIVING IN THE ROAD IN PUERTO RICO AND THE CAR STARTED DOING A NOISE REALLY BIG NOISE LIKE IT WAS EATING OR DAMAGING SOMETHING IN ONE TIRE OR WITH THE PADS AND THE DISC OF THE RIGHT BACK T... Read more
Incident date: Jan 2, 2010
I DRIVE A 2006 JAGUAR XJE SEDAN AND HAVE HAD PROBLEMS 4 TIMES WITH SUDDEN ACCELERATION WHEN I COME TO A STOP SIGN. I STEP ON THE BRAKE AND AS THE CAR COMES TO A STOP IT SUDDENTLY ACCELERATES. I HAVE HAD TO PRACTICALLY STAND ON THE BRAKE PEDAL TO KEEP THE CAR FROM GOING INTO THE INTERSECTION WITH WHEELS SCREECHING AND THE ODOR OF RUBBER BURNING! THE DEALER, WEST HERR JAGUAR IN BUFFALO, NEW YORK HA... Read more
Incident date: Jan 8, 2010
ON 01/04/10, CAR SHOWED "VEHICLE TOO LOW" WARNING. I CALLED THE DEALERSHIP AND WAS TOLD TO LET THE CAR WARM UP WHICH I DID AND WARNING DISAPPEARED. WARNING APPEARED EACH DAY & I LET CAR WARM UP EACH DAY TO CORRECT. ON 01/08/10, ADDITIONAL WARNING "AIR SUSPENSION FAULTY" APPEARED AND VEHICLE'S FRONT END WAS VERY LOW TOO THE GROUND. I CALLED DEALERSHIP AND WAS TOLD TO IMMEDIATELY STOP DRIVING AND H... Read more
Incident date: Feb 3, 2010
THIS OCCURRED ONE TIME ONLY. AS MY BLUETOOTH CONNECTED PHONE BEGAN TO RING, THE CAR'S TOUCHSCREEN INTERFACE WENT BLANK AND THE HVAC VENTS ROTATED TO THE CLOSED POSITION. I AM NOT SURE IF THE ENTIRE ELECTRICAL SYSTEM WENT DOWN AS THE TOUCHSCREEN IMMEDIATELY REBOOTED AND THE VENTS ROTATED BACK OPEN. I DID NOT NOTICE ANY PROBLEMS WITH BRAKING, ACCELERATION, OR HANDLING. HOWEVER, I REMAIN CONCERNE... Read more
Incident date: Nov 2, 2009
TL* THE CONTACT OWNS A 2006 JAGUAR XKR (N/A). THE CONTACT STATED THE SENSOR IN THE PASSENGER SEAT FOR THE AIR BAGS HAS FAILED AND IF A CRASH OCCURS THE AIR BAGS WILL NOT DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD HE CAN REPLACE THE SENSOR BUT HE HAS TO PAY FOR THE EXPENSE BECAUSE THIS IS NOT COVERED UNDER THE WARRANTY AND THERE ARE NO RECALLS. THE CONTACT ALSO CALLED THE... Read more
Incident date: Jan 1, 2010
2008 JAGUAR XK. GAS PEDAL ACCELERATED CAR WOULD NOT STOP TILL PUT INTO NEUTRAL. THEN REAR TIRES SPUN AND SMOKED DID NOT STOP TILL ENGINE WAS TURNED OFF> CHECK ENGINE LIGHT KEEPS COMING ON, DEALER SAYS IT IS A SENSOR, BUT IT HAS BEEN THERE SEVERAL TIMES AND LIGHT IS STILL COMING ON. IS THIS RELATED TO TOYOTA RECALL? *TR
Incident date: Jan 3, 2007
VEHICLE IS A 2005 JAGUAR X-TYPE WITH AWD, 3.0L DOHC V6, GASOLINE, AUTOMATIC TRANSMISSION). ON 01/03/2007, THE AUTOMATIC HEADLIGHTS DID NOT TURN ON OR OFF AUTOMATICALLY ACCORDING TO AMBIENT OUTSIDE LIGHTING CONDITIONS. DEALERSHIP DIAGNOSED FAILED SENSOR AND REPLACED REAR VIEW MIRROR (PART NO. C2S1598). *TR
Incident date: Dec 27, 2009
I WAS DRIVING MY FAMILY TO THE JFK AIRPORT AND ALL OF A SUDDEN ON THE HIGHWAY MY CAR STALLED AND WOULD NOT RESTART THEN A CAR SMASHED INTO ME SO NOW BECAUSE JAGUAR MAKES DEFECTIVE PARTS MY FAMILY WAS HURT, THEN THE NEXT DAY I HAD THE CAR TOWED TO HERITEGE JAGUAR AND THEY HAD INFORMED ME THAT THE TENSIONERS IN THIS MODEL WERE MADE OF PLASTIC BUT JAGUAR TOLD ME THAT THE CAR WAS OUT OF WARRANTY SO TH... Read more
Crash
3 injured
Incident date: Jan 7, 2010
JAGUAR: XJ8L, 2000: THE TIMING CHAIN GUIDES/TENSIONERS BROKE CAUSING CATASTROPHIC FAILURE TO THE ENGINE. IT COULD HAVE HAPPENED IN TRAFFIC AS IT DID TO A FRIEND WITH A YEAR OLDER. WITH SUCH FAILURE THE ENGINE STOPS ABRUPTLY, NO MATTER WHERE IT IS. THIS RISKS SERIOUS ACCIDENTS WITH INJURY OR DEATH ON HIGHWAYS. THE GUIDES/TENSIONERS FAIL BEFORE 100K MILES ANY TIME BETWEEN ABOUT 60 AND 95K. THEY... Read more
Incident date: Jan 17, 2010
2005 JAGUAR XJ8L YOU CAN BE DRIVING THE VEHICLE AND LOOSE ALL MOBILITY FROM THE ENGINE TO DRIVE AXLE. YOU WOULD RECEIVE A PARK BRAKE FAULT FAILURE, HOWEVER THE ENGINE WOULD STILL BE RUNNING ALL ACCESSORIES WOULD STILL BE RUNNING PERFECTLY HOWEVER WHEN YOU WOULD PRESS THE ACCELERATOR IT WOULD JUST REV THE ENGINE BUT WOULDN'T MOVE THE CAR. THIS HAS HAPPENED ON MANY DIFFERENT OCCASIONS NO SOLUTION A... Read more
Incident date: Jan 17, 2010
2005 JAGUAR XJ8L YOU CAN BE DRIVING THE VEHICLE AND LOOSE ALL MOBILITY FROM THE ENGINE TO DRIVE AXLE. YOU WOULD RECEIVE A PARK BRAKE FAULT FAILURE, HOWEVER THE ENGINE WOULD STILL BE RUNNING ALL ACCESSORIES WOULD STILL BE RUNNING PERFECTLY HOWEVER WHEN YOU WOULD PRESS THE ACCELERATOR IT WOULD JUST REV THE ENGINE BUT WOULDN'T MOVE THE CAR. THIS HAS HAPPENED ON MANY DIFFERENT OCCASIONS NO SOLUTION A... Read more
Incident date: Dec 24, 2009
TL* THE CONTACT OWNS A 2004 JAGUAR STYPE. THE REAR BRAKES LOCK WHILE DRIVING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. A REPRESENTATIVE FROM THE DEALER AND MANUFACTURER STATED THAT HE WAS INELIGIBLE FOR A FREE REMEDY SINCE THERE WERE NO RECALLS, AND THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 36,000.
Incident date: Oct 18, 2009
TRANSMISSION FAULT LIGHT HAS COME ON IN THE CAR. MANY OWNERS HAVE EXPERIENCED THE SAME ISSUE. THIS COST ABOUT $2700 TO FIX. *TR
Incident date: Nov 23, 2009
I WAS STOPPED AT A RED LIGHT UPON MOVING FORWARD I HEARD A LOUD GRINDING NOISE FROM THE REAR OF THE CAR AND LOST MY TRANSMISSION. THIS LEFT ME STRANDED IN THE MIDDLE OF A BUSY INTERSECTION AT RUSH HOUR WITH NO WARNING FORTUNATELY NO ONE CRASHED IN TO ME. I CALLED POLICE AND TOW TRUCK. VEHICLE WAS TOWED TO DEALERSHIP WHO HAVE REPLACED DIFFERENTIAL AND REAR AXLES. THE PRELIMINARY EXPLANATION GIVEN W... Read more
Incident date: Sep 12, 2008
I WAS TRAVELING AT 75MPG NORTH FROM ATLANTA ENTERING KNOXVILLE TENNESSE AT 23:00 WHEN I TURNED ON THE CRUISE CONTROL. THE ENGINE INSTANTLY SHUT DOWN WITHOUT WARNING. LUCKILY TRAFFIC WAS LIGHT AT THAT TIME OF THE EVENING AND I WAS ABLE TO COAST WITH THE GEAR IN NEUTRAL TO THE NEAREST EXIT RAMP. I REMOVED THE KEY FROM THE IGNITION AND RESTARTED THE CAR EASILY. I WAS ABLE TO COMPLETE MY TRIP BACK... Read more
Incident date: Dec 1, 2009
AUTOMATIC TRANSMISSION FAILURE.. EVERY 20,000 MILES TRANS FALLS APART. *TR
Incident date: Oct 1, 2009
2005 JAGUAR XJR GOES INTO LIMP HOME MODE (REDUCED PERFORMANCE MODE) EVERY ONCE A WHILE AND BE ABLE TO DRIVE 10MPH MAX. CAR IN THE REAR MIGHT CRASH FOR SUDDEN LOSS OF SPEED. DEALER TRIED TO READ OBD CODE BUT NOTHING WAS DETECTED SO NO WAY TO FIX IT. THERE ARE MANY XJ OWNER EXPERIENCING SAME ISSUE. CAR WILL BE DRIVABLE AFTER RESTARTING ENGINE BUT DANGEROUS TO DRIVE. *TR
Incident date: Sep 8, 2009
TL*THE CONTACT OWNS A 1989 JAGUAR XJ6. THE CONTACT STATED THAT BOTH OF THE AUTOMATIC SEAT BELTS IN THE FRONT SEAT FAILED TO FUNCTION PROPERLY. THE MOTOR WOULD NOT MOVE BACK AND FORTH AS IT SHOULD HAVE WHEN THE DOORS WERE OPEN AND CLOSED. RECALL 93V179000, SEAT BELTS IS RELATED TO THE FAILURE; HOWEVER, THE DEALER WAS UNABLE TO REPAIR THE VEHICLE SINCE THEY DID NOT HAVE THE PARTS IN STOCK. THE MANUF... Read more
Incident date: Nov 27, 2009
REGULAR CAR OPERATION ON TYPICAL ROADS, ALL 4 TIRES BOUGHT 2007, 30,000 MILES HAVE INNER WALL AXIAL CRACKS WIDE AND DEEP ALL THE WAY AROUND THE CIRCUMFERENCE OF THE TIRE AND REQUIRE IMMEDIATE REPLACEMENT BEFORE AN ACCIDENT HAPPENS. *TR
Incident date: Nov 16, 2009
TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. AFTER WASHING THE HEADLIGHTS,THE LAMPS DEVELOPED A THICK FILM. WHILE DRIVING AT NIGHT HE CRASHED INTO ANOTHER VEHICLE BECAUSE THE HEADLIGHTS WERE POORLY LIT. HE WAS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER TO HAVE THE HEADLIGHTS CLEANED WITH SPECIAL CHEMICALS. THE JAGUAR MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. HERE WERE NO INJURIE... Read more
Crash
Incident date: Nov 15, 2008
TL* THE CONTACT OWNS A 2005 JAGUAR S TYPE . WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL, AND THEN THE VEHICLE WENT INTO LIMP MODE . USUALLY SHE HAS TO RESTART THE VEHICLE TO RESET THE ERROR CODE. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE ENGINES SOFTWARE WAS RESET. THE REPAIR DID NOT REMEDY THE FAILURE. THE FAILURE... Read more
Incident date: Nov 15, 2009
I HAVE PURCHASED NEW 2003 XJ8 JAGUAR. DRIVEN IN THE PAST 6 YEARS AS A SECOND CAR. HAVE ONLY 29,000 MIL AND THE FUEL PUMP TOTALLY MELTED. THERE WAS NO WARNING OR ANY INDICATION IT IMMEDIATELY DIED. I WAS LUCKY I WAS NOT DRIVING ON THE FREEWAY. I HAVE REPLACED IT WITH THE SAME KIND. WHAT I AM WORRIED IS TO HAVE THIS PROBLEM AGAIN WHILE DRIVING ON THE FREEWAY. HELP! PLEASE. *TR
Incident date: Aug 27, 2009
SPONTANEOUS DEPLOYMENT OF DRIVERS SEAT AIR BAG. I WAS SEATED IN MY CAR, WITH THE KEY IN THE IGNITION BUT THE CAR WAS NOT RUNNING . AS I TURNED TO EXIT THE CAR THE AIR BAG IN THE DRIVERS SEAT DEPLOYED STRIKING ME IN THE LEFT SHOULDER AND KNOCKING ME INTO THE CAR. *TR
1 injured
Incident date: Jan 8, 2009
TL* THE CONTACT OWNS A 2004 JAGUAR XK8. WHILE DRIVING 25-55 MPH THE HEADLIGHTS WOULD FLASH ON AND THEN BACK OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND ONE OF THE BURNERS FOR THE HEADLIGHTS WAS REPLACED. A MONTH AFTER THE REPAIRS THE FAILURE RESURFACED. HE WAS IN THE PROCESS OF CONTACTING THE DEALER. THE CURRENT MILEAGE WAS 101,000 . THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/23/10. *LJ U... Read more
Incident date: Apr 24, 2008
TL* THE CONTACT OWNS A 1992 JAGUAR XJ6. THE DRIVER AND PASSENGER FRONT AUTOMATIC SHOULDER BELT RETRACTORS WERE INOPERATIVE. CONSEQUENTLY THE SEAT BELT CAN NOT BE EXTRACTED FROM THE RETRACTOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN STATED THE SEAT BELT RETRACTOR SYSTEM REQUIRED REPLACEMENT. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 130,000. THE CURRE... Read more
Incident date: Apr 24, 2008
TL* THE CONTACT OWNS A 1992 JAGUAR XJ6. THE DRIVER AND PASSENGER FRONT AUTOMATIC SHOULDER BELT RETRACTORS WERE INOPERATIVE. CONSEQUENTLY THE SEAT BELT CAN NOT BE EXTRACTED FROM THE RETRACTOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN STATED THE SEAT BELT RETRACTOR SYSTEM REQUIRED REPLACEMENT. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 130,000. THE CURRE... Read more
Incident date: Oct 18, 2009
I PURCHASED A 2001 JAGUAR S-TYPE LESS THAN A YEAR AGO. IT HAS LESS THAN 70000 MILES ON IT AND WHILE I AM DRIVING DOWN THE ROAD THE MOTOR STARTS REVVING UP AND IT WON'T SHIFT....IT SAYS GEARBOX FAULT. APPARENTLY THIS IS A COMMON PROBLEM AMONG THIS MODEL OF CAR. I WAS PULLING OUT TO MAKE A LEFT TURN AND WAS NEARLY HIT BECAUSE SUDDENLY THE CAR WOULDN'T GO. HOW MANY COMPLAINTS DO YOU HAVE TO HAVE ... Read more
Incident date: Oct 1, 2009
TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT THE BALL JOINTS WERE MAKING A SQUEAKING SOUND AS IF THE LOWER BALL JOINT WAS FRACTURED. FUEL ALSO BEGAN LEAKING SINCE THE SEAL ON THE FUEL LINE WAS INOPERABLE. HE ALSO SMELLED A STRONG FUEL ODOR. RECALLS (06E043000, 06E056000, & 00V359002) ARE RELATED TO THE FAILURE; HOWEVER, THE DEALER AND MANUFACTURER CONFIRMED THAT HIS VIN WAS NO... Read more
Incident date: Oct 1, 2009
TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT THE BALL JOINTS WERE MAKING A SQUEAKING SOUND AS IF THE LOWER BALL JOINT WAS FRACTURED. FUEL ALSO BEGAN LEAKING SINCE THE SEAL ON THE FUEL LINE WAS INOPERABLE. HE ALSO SMELLED A STRONG FUEL ODOR. RECALLS (06E043000, 06E056000, & 00V359002) ARE RELATED TO THE FAILURE; HOWEVER, THE DEALER AND MANUFACTURER CONFIRMED THAT HIS VIN WAS NO... Read more
Incident date: Oct 17, 2009
TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 40 MPH THE STEERING WHEEL WAS LOOSE AND DISPLAYED MINIMAL RESISTANCE. DURING A ROUTINE OIL CHANGE THE MECHANIC CONCLUDED THAT THE NUT OF THE FRONT SUSPENSION LOWER CONTROL ARM FRACTURED. THE MANUFACTURER WAS NOTIFIED IN REFERENCE TO RECALL# 00V359002 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT); HOWEVER, A REPRESENTATIVE S... Read more
Incident date: Aug 7, 2009
AT 46000 MI. THE CAR SEEMED TO LACK POWER. INVESTIGATION DISCLOSED A FROZEN LEFT REAR BRAKE CALIPER, WHICH WAS REPLACED ALONG WITH PADS ON ALL WHEELS (EXPENSIVE). 2000 MILES LATER, THE REPLACEMENT CALIPER FROZE, NEARLY CAUSING A FIRE. *TR
Fire
Incident date: Aug 7, 2009
AT 46000 MI. THE CAR SEEMED TO LACK POWER. INVESTIGATION DISCLOSED A FROZEN LEFT REAR BRAKE CALIPER, WHICH WAS REPLACED ALONG WITH PADS ON ALL WHEELS (EXPENSIVE). 2000 MILES LATER, THE REPLACEMENT CALIPER FROZE, NEARLY CAUSING A FIRE. *TR
Fire
Incident date: Mar 6, 2009
2002 X-TYPE JAGUAR 2.5 WAS RECENTLY REPAIRED DUE TO MALFUNCTIONS ASSOCIATED WITH FORDS 2002 JAGUAR GEAR BOX, TRANSMISSION, HEATER CORE, CYLINDER HEADS ALL NEEDED TO BE SERVICED. THE 2002 JAGUAR SEEMS TO BE A LEMON STRAIGHT FROM THE FACTORIES THAT THIS CAR WAS MANUFACTURED. WOULD LIKE SOME ACKNOWLEDGEMENT AND ANSWERS TO BE ADDRESSED BY FORD. *TR
Incident date: Jun 30, 2009
THE DRIVER'S SIDE SEAT BELT MECHANISM (AUTOMATIC SEAT BELTS) ON MY 1988 JAGUAR XJ6 COUPE ARE NOT WORKING. JAGUAR CLAIMS A LIFETIME WARRANTY. HOWEVER THE PARTS ARE ON "NATIONAL BACK ORDER" ACCORDING TO MY DEALER. THIS IS A SAFETY ISSUE IF I CHOOSE TO DRIVE MY CAR, POSSIBLY A TRAFFIC VIOLATION AS WELL. JAGUAR SEEMS UNABLE/UNWILLING TO HONOR ITS WARRANTY, GIVING IN THE WORDS OF A FELLOW JAGUAR OW... Read more