Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 3,627 complaints for JAGUAR
Incident date: Apr 11, 2011
FUEL GAUGE PROBLEM. *TR
JAGUAR
S-TYPE
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
May 16, 2011
Incident date: May 13, 2011
TL*THE CONTACT OWNS A 2006 JAGUAR S-TYPE. WHILE THE VEHICLE WAS PARKED THE CONTACT ATTEMPTED TO SWITCH THE GEAR SHIFT OUT OF PARK INTO REVERSE AND THE GEAR SHIFT WAS STUCK IN PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 05V503000 ( POWER TRAIN:AUTOMATIC ... Read more
Incident date: Jun 1, 2010
TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT EXCESSIVE SHAKING AND VIBRATING COULD BE FELT FROM THE FRONT END OF THE VEHICLE WHEN DRIVING AT VARIOUS SPEEDS. THE DEALER WAS NOTIFIED OF THE FAILURE BUT DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAG... Read more
Incident date: Jun 1, 2010
TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT EXCESSIVE SHAKING AND VIBRATING COULD BE FELT FROM THE FRONT END OF THE VEHICLE WHEN DRIVING AT VARIOUS SPEEDS. THE DEALER WAS NOTIFIED OF THE FAILURE BUT DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAG... Read more
Incident date: Jun 1, 2010
TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT EXCESSIVE SHAKING AND VIBRATING COULD BE FELT FROM THE FRONT END OF THE VEHICLE WHEN DRIVING AT VARIOUS SPEEDS. THE DEALER WAS NOTIFIED OF THE FAILURE BUT DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAG... Read more
Incident date: Jun 1, 2010
TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT EXCESSIVE SHAKING AND VIBRATING COULD BE FELT FROM THE FRONT END OF THE VEHICLE WHEN DRIVING AT VARIOUS SPEEDS. THE DEALER WAS NOTIFIED OF THE FAILURE BUT DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAG... Read more
Incident date: Apr 11, 2011
TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT STATED THAT THE VEHICLE EXHIBITED ABNORMAL ACCELERATION THREE TIMES WHEN APPLYING THE BRAKES. IN ORDER TO STOP THE ACCELERATION, THE VEHICLE WAS SHIFTED INTO NEUTRAL. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE AND WAS NO LONGER BEING DRIVEN. THE FAILURE AND CURRENT MILEAGE WAS 115,000. UPDATED 11/16/11
Incident date: Apr 5, 2011
AS I WAS GOING DOWN A SLOPPING STREET AT APPROXIMATELY 30-35 MPH, I STEPPED ON THE BRAKES TO SLOW DECLINE BUT CAR SURGED FORWARD, IMMEDIATELY GAINING SPEED UP TO 58 MPH. WHEN I LEVELED OUT AT THE BOTTOM OF THE HILL I WAS ABLE TO PULL OVER TO SIDE OF ROAD BY TAPPING ON THE BRAKES UNTIL I CAME TO A COMPLETE STOP. SECOND INCIDENT HAPPENED TWO DAYS LATER. WHILE STOPPED AT A STOP SIGN WAITING TO T... Read more
Incident date: Apr 5, 2011
AS I WAS GOING DOWN A SLOPPING STREET AT APPROXIMATELY 30-35 MPH, I STEPPED ON THE BRAKES TO SLOW DECLINE BUT CAR SURGED FORWARD, IMMEDIATELY GAINING SPEED UP TO 58 MPH. WHEN I LEVELED OUT AT THE BOTTOM OF THE HILL I WAS ABLE TO PULL OVER TO SIDE OF ROAD BY TAPPING ON THE BRAKES UNTIL I CAME TO A COMPLETE STOP. SECOND INCIDENT HAPPENED TWO DAYS LATER. WHILE STOPPED AT A STOP SIGN WAITING TO T... Read more
Incident date: Apr 1, 2011
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT WAS DRIVING 6 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE SIDE OF HER VEHICLE. THE VEHICLE WAS DESTROYED AND THE DRIVER SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED BACK INJURIES AND A POLICE REPORT WAS FILED. THE INSURANCE COMPANY DEEMED THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAI... Read more
Crash
1 injured
Incident date: Apr 3, 2011
TL* THE CONTACT OWNS A 2004 JAGUAR S-TYPE. THE CONTACT WAS SITTING IDLE IN THE VEHICLE WITH THE BRAKES DEPRESSED WHEN THE VEHICLE ABNORMALLY ACCELERATED. HE THEN ATTEMPTED TO SHIFT INTO NEUTRAL, PARK, AND THEN DRIVE AS THE VEHICLE ACCELERATED BACKWARD. THE VEHICLE WOULD NOT LONGER MOVE FORWARD AND WAS TOWED TO THE DEALER WHERE THEY ADVISED THAT A BOLT WITHIN A BRACKET THAT HELD THE CABLE IN PLACE ... Read more
Incident date: Apr 7, 2011
PARK BRAKE FAULT CAME ON AND PARKING BRAKE IS NO LONGER WORKING. CONTACTED JAGUAR RECALL CENTER AND PROVIDED VIN. JAGUAR INDICATED THIS VEHICLE IS NOT INCLUDED IN RECALL. SEEMS UNUSUAL BECAUSE THEIR IS ALOT OF COMPLAINTS ON THE 2003 JAGUAR S TYPE THAT JAGUAR INDICATES THAT IT ISN'T UNDER RECALL. *TR
JAGUAR
SEDAN RANGE
(2000) — ELECTRICAL SYSTEM
Apr 6, 2011
Incident date: Oct 1, 2010
VEHICLE DISPLAYS 'GEARBOX FAULT' INDICATOR LAMP AND SUDDENLY SHIFTS INTO LIMP HOME MODE WHEN DRIVEN IN RAINY CONDITIONS. DEALERSHIP DIAGNOSTIC INDICATED "TRANSMISSION VALVE BODY FAULT" HOWEVER, OWNER INVESTIGATION REVEALED WATER LEAKED THROUGH FIREWALL CONNECTION AND INTO ENGINE CONTROL MODULE. AT OWNERS BEHEST, FURTHER DEALERSHIP PIN-OUT DIAGNOSTIC WORK REVEALED WATER INTRUSION CAUSED A SHORT C... Read more
JAGUAR
SEDAN RANGE
(2000) — POWER TRAIN
Apr 6, 2011
Incident date: Oct 1, 2010
VEHICLE DISPLAYS 'GEARBOX FAULT' INDICATOR LAMP AND SUDDENLY SHIFTS INTO LIMP HOME MODE WHEN DRIVEN IN RAINY CONDITIONS. DEALERSHIP DIAGNOSTIC INDICATED "TRANSMISSION VALVE BODY FAULT" HOWEVER, OWNER INVESTIGATION REVEALED WATER LEAKED THROUGH FIREWALL CONNECTION AND INTO ENGINE CONTROL MODULE. AT OWNERS BEHEST, FURTHER DEALERSHIP PIN-OUT DIAGNOSTIC WORK REVEALED WATER INTRUSION CAUSED A SHORT C... Read more
Incident date: Jan 13, 2011
THIS VEHICLE HAS BEEN DRIVEN ONLY ABOUT 26,000 MILES. I BOUGHT IT BRAND NEW FROM MANHATTAN JAGUAR DEALERSHIP IN BETHESDA MD. AND IS STILL UNDER AN EXTENDED WARRANTY. OVER THE LAST 7 YEARS THAT I HAVE OWNED THIS CAR I HAVE HAD 3 INCIDENTS OF SUDDEN ACCELERATION. THE FIRST HAPPENED ABOUT TWO YEARS AGO AS I CAME TO A RED TRAFFIC LIGHT. I APPLIED THE BRAKE AND THE VEHICLE SLOWED DOWN. BUT THEN THE ENG... Read more
Incident date: Jan 13, 2011
THIS VEHICLE HAS BEEN DRIVEN ONLY ABOUT 26,000 MILES. I BOUGHT IT BRAND NEW FROM MANHATTAN JAGUAR DEALERSHIP IN BETHESDA MD. AND IS STILL UNDER AN EXTENDED WARRANTY. OVER THE LAST 7 YEARS THAT I HAVE OWNED THIS CAR I HAVE HAD 3 INCIDENTS OF SUDDEN ACCELERATION. THE FIRST HAPPENED ABOUT TWO YEARS AGO AS I CAME TO A RED TRAFFIC LIGHT. I APPLIED THE BRAKE AND THE VEHICLE SLOWED DOWN. BUT THEN THE ENG... Read more
Incident date: Oct 15, 2009
TL* THE CONTACT OWNED A 2006 JAGUAR S-TYPE. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH APPROACHING AN INTERSECTION WHEN ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACTS VEHICLE. THE CONTACTS VEHICLE WAS PUSHED FORWARD RAPIDLY AND AS SHE ATTEMPTED TO APPLY THE BRAKES, THE BRAKES WOULD NOT ENGAGE AND SHE PROCEEDED TO CRASH INTO THE VEHICLE A SECOND TIME. THE CONTACT SUSTAINED INJURIES TO THE... Read more
Crash
1 injured
Incident date: Apr 10, 2010
I PURCHASED 4 NEW CONTINENTAL TIRES FROM CHESAPEAKE JAGUAR IN COCKEYSVILLE MD. I HAVE HAD PROBLEMS WITH THE TIRES SEVERAL SINCE DAY 1. I WAS IN AND OUT OF THE DEALERSHIP AT LEAST 5 TIMES WITHIN A MONTH. [XXX] TOLD ME NOT COME BACK AND THAT CHESAPEAKE REFUSED TO SERVICE MY CAR. HE ALSO ADVISED THAT THE TIRES WERE NOT PERFECTLY ROUND AND THAT WAS THE REASON FOR THE STEERING WHEEL SHAKING. IT'S N... Read more
Incident date: Apr 1, 2010
TL* THE CONTACT OWNS A 2005 JAGUAR S TYPE. THE CONTACT STATED THAT IN 2010, SHE PURCHASED FOUR CONTINENTAL CONTI PRO CONTACT TIRES AS REPLACEMENTS, LINE 245/40/R18. THE CONTACT STATED THAT THE TIRES WERE CONSTANTLY LOSING AIR PRESSURE AND SHE WOULD HAVE TO PUT AIR IN THE TIRES CONSISTENTLY. THE CONTACT HAD BEEN TO THE DEALER SIX TIMES IN REGARDS TO THE TIRE FAILURE YET THE DEALER ADVISED HER THAT ... Read more
Incident date: Dec 5, 2010
AIR SUSPENSION FAULT- DURING EXTREME COLD TEMPERATURES..(32 DEGREES F OR BELOW). THE CAR WILL LEAK AIR FROM THE SUSPENSION AND CAN'T BE DRIVEN. FAULT MESSAGES APPEAR. DURING THE COLD PERIOD THIS YEAR,HUNDREDS OF JAGUARS HAD THE SAME ISSUE. ATLANTA HAD 18 RECORDED SUSPENSION ISSUE AT ONE DEALER..BUT THEY CLAIMED THEY WERE ALL FOR DIFFERENT THINGS. MATHENY JAGUAR IN JACKSONVILLE SAID THEY ALSO RECEI... Read more
Incident date: Jan 23, 2011
TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO THE FAILURE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO A DEALER WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS ... Read more
Incident date: Jan 15, 2011
TL*THE CONTACT OWNS A 2011 JAGUAR XJ. THE CONTACT STATED THAT THE HEATED WINDSHIELD DISTORTED HIS VISION WHILE DRIVING. THE STREET SIGNS AND LIGHTS ALSO APPEAR TO HAVE A HALO AND BECOME BLURRY. THE CONTACT SPOKE WITH THE MANUFACTURER ABOUT THE PROBLEM AND STATED THAT SINCE THE VEHICLE WAS LEASED THERE WAS NOTHING THAT COULD BE DONE, BECAUSE IT WOULD CHANGE THE DESIGN OF THE VEHICLE. THE FAILURE MI... Read more
Incident date: Aug 21, 2010
2003 X-TYPE JAGUAR PURCHASED IN 2007. WHILE DRIVING THE ON THE HIGHWAY THE DASH LIGHTS FOR CHECK ENGINE AND NO CRUISE CONTROL CAME ON. THE THERMOSTAT NEEDLE QUICKLY WENT TO THE LIMIT ON GAUGE. THE CAR SHUT DOWN WITH NO CONTROL AND HAD TO PULL OFF TO SIDE OF ROAD. 17" TIRES. ALL HAD TO BE REPLACED AT ONE POINT OR ANOTHER AS THE RIMS ARE SOFT AND DENT OR DAMAGES EASILY. CONTROL ARMS HAVE BEEN REPLAC... Read more
Incident date: May 26, 2010
JAGUAR S-TYPE SEDAN 2003 WAS SUBJECT TO RECALL R-513 BUT NOT LIMITED TO THIS. THIS VEHICLE EXPERIENCED MAJOR MALFUNCTIONS IN PERFORMANCE WITH GEAR BOX AND BRAKING SYSTEMS IN WHICH IT COULD NOT BE PROPERLY SHIFTED OUT OF PARK, LOST RPM, PARKING BRAKE FAILURE, ABS WARNING LIGHTS AND MAJOR ENGINE LIGHT INDICATOR WARNINGS. THE CAR COULD NOT BE SAFELY DRIVEN AND SUFFERED A MAJOR BREAKDOWN WITH LESS TH... Read more
Incident date: May 26, 2010
JAGUAR S-TYPE SEDAN 2003 WAS SUBJECT TO RECALL R-513 BUT NOT LIMITED TO THIS. THIS VEHICLE EXPERIENCED MAJOR MALFUNCTIONS IN PERFORMANCE WITH GEAR BOX AND BRAKING SYSTEMS IN WHICH IT COULD NOT BE PROPERLY SHIFTED OUT OF PARK, LOST RPM, PARKING BRAKE FAILURE, ABS WARNING LIGHTS AND MAJOR ENGINE LIGHT INDICATOR WARNINGS. THE CAR COULD NOT BE SAFELY DRIVEN AND SUFFERED A MAJOR BREAKDOWN WITH LESS TH... Read more
Incident date: May 26, 2010
JAGUAR S-TYPE SEDAN 2003 WAS SUBJECT TO RECALL R-513 BUT NOT LIMITED TO THIS. THIS VEHICLE EXPERIENCED MAJOR MALFUNCTIONS IN PERFORMANCE WITH GEAR BOX AND BRAKING SYSTEMS IN WHICH IT COULD NOT BE PROPERLY SHIFTED OUT OF PARK, LOST RPM, PARKING BRAKE FAILURE, ABS WARNING LIGHTS AND MAJOR ENGINE LIGHT INDICATOR WARNINGS. THE CAR COULD NOT BE SAFELY DRIVEN AND SUFFERED A MAJOR BREAKDOWN WITH LESS TH... Read more
Incident date: May 26, 2010
JAGUAR S-TYPE SEDAN 2003 WAS SUBJECT TO RECALL R-513 BUT NOT LIMITED TO THIS. THIS VEHICLE EXPERIENCED MAJOR MALFUNCTIONS IN PERFORMANCE WITH GEAR BOX AND BRAKING SYSTEMS IN WHICH IT COULD NOT BE PROPERLY SHIFTED OUT OF PARK, LOST RPM, PARKING BRAKE FAILURE, ABS WARNING LIGHTS AND MAJOR ENGINE LIGHT INDICATOR WARNINGS. THE CAR COULD NOT BE SAFELY DRIVEN AND SUFFERED A MAJOR BREAKDOWN WITH LESS TH... Read more
Incident date: Dec 10, 2010
TL* THE CONTACT OWNS A 2005 JAGUAR XK8. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED, CAUSING THE VEHICLE TO LOOSE ALL POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST, WHICH DETERMINED THAT THE THROTTLE SENSOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO ADVISED THE CONTACT THAT THEY W... Read more
Incident date: May 25, 2010
TL*THE CONTACT OWNS A 2010 JAGUAR XK. WHILE DRIVING APPROXIMATELY 65-70 MPH, THE CONTACT APPLIED THE BRAKES AND THERE WAS A VIBRATION AND DELAYED RESPONSE. THE FAILURE WOULD OCCUR WHEN THE VEHICLE WAS IN OPERATION AT ANY SPEED BEING DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS WHERE THE FRONT AND REAR BRAKES AND ROTORS WERE REPLACED. THE REPAIRS WERE PERFORMED ABOUT ... Read more
Incident date: Mar 13, 2010
AFTER ENGAGING REVERSE, THE TRANSMISSION FROZE. THE TRANSMISSION WOULD NOT SHIFT FROM REVERSE AND INTO DRIVE OR ANY OTHER GEAR. THE VEHICLE HAD TO BE TOWED TO THE SHOP. THE DIAGNOSIS WAS "[TRANSMISSION] CABLE SELECTOR BOLTS BACKED OUT." THE VEHICLE WAS REPAIRED AFTER THE INSTALLATION OF NEW SELECTOR CABLE BOLTS. HAD THESE BOLTS COME LOOSE WHILE DRIVING ON A BUSY STREET, A SERIOUS CRASH WOULD HAVE ... Read more
Incident date: Dec 1, 2010
2002 JAGUAR XKR. CONSUMER STATES PROBLEM WITH VEHICLE HEAD RESTS *TGW THE CONSUMER STATED THE DRIVER AND PASSENGER HEAD RESTS DID NOT GO UP OR DOWN AND THEY WERE SUPPOSED TO GO DOWN UNDER POWER. WHEN THE TOP WAS RAISED OR LOWERED, THE PASSENGER HEAD REST WAS TOO HIGH TO PROTECT THE OCCUPANT. *JB
Incident date: Apr 17, 2010
ENGINE STALLS, THEN CHECK ENGINE LIGHT APPEARS. SOON AFTER I BROUGHT MY 2010 JAGUAR XF MAYBE 45 DAYS LATER THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALER ALL THEY DID WAS CLEARED THE LIGHT. TWO MONTHS LATER IT WOULD NOT START AFTER TRYING SEVERAL TIMES. I CALLED THE DEALER WHO WAS NO HELP. A FEW HOURS LATER IT JUST STARTED. EVERY FEW MONTHS A HAVE ENGINE TROUBLE EITHER IT RIDES ROUGH, ST... Read more
Incident date: Oct 1, 2010
JAGUAR 2010 XF. BOUGHT THE CAR IN EARLY OCT, 2009. IN OCTOBER AND NOVEMBER OF THIS YEAR THERE WERE 3 OCCURRENCES WHEREBY THE CAR 'S TRANSMISSION FAILED TO GO INTO NEUTRAL AFTER THE BRAKES WERE APPLIED TO COME TO A STOP. IN EACH INSTANCE THE STOPPING ACTION OCCURRED FOLLOWING A LOW SPEED TRAVEL : 1ST PARKING INTO A CHURCH PARKING SPACE, 2ND COMING TO A STOP IN BUMPER TO BUMPER TRAFFIC ON RTE 90 N... Read more
Incident date: Oct 1, 2010
JAGUAR 2010 XF. BOUGHT THE CAR IN EARLY OCT, 2009. IN OCTOBER AND NOVEMBER OF THIS YEAR THERE WERE 3 OCCURRENCES WHEREBY THE CAR 'S TRANSMISSION FAILED TO GO INTO NEUTRAL AFTER THE BRAKES WERE APPLIED TO COME TO A STOP. IN EACH INSTANCE THE STOPPING ACTION OCCURRED FOLLOWING A LOW SPEED TRAVEL : 1ST PARKING INTO A CHURCH PARKING SPACE, 2ND COMING TO A STOP IN BUMPER TO BUMPER TRAFFIC ON RTE 90 N... Read more
Incident date: Oct 1, 2010
JAGUAR 2010 XF. BOUGHT THE CAR IN EARLY OCT, 2009. IN OCTOBER AND NOVEMBER OF THIS YEAR THERE WERE 3 OCCURRENCES WHEREBY THE CAR 'S TRANSMISSION FAILED TO GO INTO NEUTRAL AFTER THE BRAKES WERE APPLIED TO COME TO A STOP. IN EACH INSTANCE THE STOPPING ACTION OCCURRED FOLLOWING A LOW SPEED TRAVEL : 1ST PARKING INTO A CHURCH PARKING SPACE, 2ND COMING TO A STOP IN BUMPER TO BUMPER TRAFFIC ON RTE 90 N... Read more
Incident date: Nov 10, 2010
I HAVE A JAGUAR WHOSE FRONT LEAPER ON THE HOOD HAS FALLEN OFF DUE TO THE WIRES RUSTING BECAUSE WATER ACCUMULATES IN IT, THEN IT ULTIMATELY COMES UNDONE AND FALLS OFF DUE TO THE DISINTEGRATION OF THE RUSTY WIRING THAT HOLDS THE LEAPER ONTO THE HOOD. THIS APPEARS TO BE A DESIGN DEFECT. THE LEAPER IS A HEAVY PIECE OF METAL AND COULD DO DAMAGE TO VEHICLES THAT MAY BE TRAVELING BEHIND OR TO THE OWNER?... Read more
Incident date: Mar 15, 2010
TL*THE CONTACT OWNS A 2003 JAGUAR S-TYPE. IN MARCH OF 2010 THE MOTOR AND REGULATOR FOR THE FRONT PASSENGER SIDE WINDOW WERE REPLACED AT HIS EXPENSE. WHILE DRIVING 40 MPH THE DRIVER'S SIDE WINDOW FELL DOWN INTO THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HIM THAT THE VEHICLE NEEDED A NEW REGULATOR AND A MOTOR FOR THE WINDOW. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE ... Read more
Incident date: Jan 6, 2010
TL*THE CONTACT OWNS A 1991 JAGUAR SOVEREIGN. THE CONTACT STATED THE FRONT DRIVER SIDE AUTOMATIC SEAT BELT RETRACTOR WOULD NOT FUNCTION. IN ADDITION, THE FRONT PASSENGER SIDE SEAT BELT RELEASE MECHANISM BECAME INOPERATIVE. THE CONTACT HAD TO MANEUVER HER BODY IN AND OUT OF THE DEFECTIVE SEAT BELT WEBBING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 93V179000 (SEAT BELTS). THE VEHICLE WAS TAKE... Read more
Incident date: Nov 16, 2010
TL-THE CONTACT OWNS A 1999 JAGUAR XK8. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD SHIFT INTO LIMP HOME MODE AND IT WOULD NOT ACCELERATE FASTER THAN 5 MPH. HE ALSO STATED THAT THE WARNING LIGHT WOULD ILLUMINATE AND THE COMPUTER MODULE WOULD INDICATE THAT THERE WAS AN ANTI SLIP DEFECTIVE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE THROTTLE BODY WAS REPAIRED. THE MANUFACTURER HAD BEEN CONTACT... Read more
Incident date: Oct 24, 2010
TL* THE CONTACT OWNS A 2010 JAGUAR XK. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK IN THE OPEN THROTTLE POSITION WHEN TRAVELING AT VARIOUS SPEEDS. THE CONTACT WOULD DEPRESS THE BRAKE PEDAL FIRMLY TO SLOW THE VEHICLE. SHE WOULD THEN SHIFT INTO NEUTRAL BECAUSE THE VEHICLE WOULD NOT STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER COULD NOT FIND THE CAUSE OF THE... Read more
Incident date: Aug 10, 2010
2000 JAGUAR XJ8 PLASTIC TIMING CHAIN TENSIONER BROKE. *TR
Crash
Incident date: Nov 10, 2010
VEHICLE CUT OUT ON CA FREEWAY 57 AT 70 MPH DUE TO THROTTLE POSITION SENSOR FAULT, (FAULT CODE P0121) LUCKILY I MANAGED TO GET TO THE HARD SHOULDER WITHOUT INCIDENT. THIS CONDITION IS EXTREMELY DANGEROUS ESPECIALLY IF THIS HAD HAPPENED WHILE I WAS TURNING IN FRONT OF ONCOMING TRAFFIC. I WAS A TOYOTA/MERCEDES TECH FOR 30 YEARS. *TR
Incident date: Oct 20, 2010
TL*THE CONTACT OWNS A 2005 JAGUAR S-TYPE. WHILE FUELING THE VEHICLE, THE FUEL SPILLED ON THE GROUND AND THE CONTACT NOTICED THAT IT WAS SPILLING FROM THE TOP OF THE FUEL TANK. THE CONTACT REFERENCED RECALL 06V418000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY) BUT WAS INFORMED BY THE MANUFACTURER THAT THE REPAIR HAD ALREADY BEEN PERFORMED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILU... Read more
Incident date: Oct 27, 2010
PASSENGER AIR BAG LIGHT TURNS ON, INDICATING THAT THE PASSENGER SIDE AIRBAG IS OFF, EVEN WHEN AN ADULT PASSENGER IS SEATED IN THE FRONT PASSENGER SEAT. *TR
Incident date: Oct 11, 2010
TL*THE CONTACT OWNS A 1989 JAGUAR XJ6. THE CONTACT STATED THAT THE SEAT BELT WAS BROKEN. THE VEHICLE WAS INVOLVED IN RECALL 93V179000 (SEAT BELTS) BUT BECAUSE OF THE AGE OF THE VEHICLE, THE MANUFACTURER NO LONGER MANUFACTURED THE PART NEEDED FOR REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 157,000.
Incident date: Oct 6, 2010
I EXPERIENCED A NO WARNING COMPLETE SHUTDOWN OF MY 2010 JAGUAR XF AT 5:00PM ON OCTOBER 6, 2010. GAS GAUGE READ 30+ MILES, ODOMETER READ 7000+ MILES. I HAD JUST EXITED FROM A STRIP MALL AND DRIVING ON AN INCLINE AT 25-30MPH, WITHOUT ANY WARNING THE ENGINE SHUT OFF ABRUPTLY, THE GEAR CONTROL KNOB RECEDED INTO THE CONSOLE AND THE CAR AUTOMATICALLY SHIFTED INTO PARK. I LOST ALL CONTROL OVER THE VEH... Read more
Incident date: Oct 6, 2010
I EXPERIENCED A NO WARNING COMPLETE SHUTDOWN OF MY 2010 JAGUAR XF AT 5:00PM ON OCTOBER 6, 2010. GAS GAUGE READ 30+ MILES, ODOMETER READ 7000+ MILES. I HAD JUST EXITED FROM A STRIP MALL AND DRIVING ON AN INCLINE AT 25-30MPH, WITHOUT ANY WARNING THE ENGINE SHUT OFF ABRUPTLY, THE GEAR CONTROL KNOB RECEDED INTO THE CONSOLE AND THE CAR AUTOMATICALLY SHIFTED INTO PARK. I LOST ALL CONTROL OVER THE VEH... Read more
Incident date: Oct 13, 2010
I WAS STOPPED IN FRONT OF MY GARAGE, WAITING FOR THE DOOR TO OPEN, WITH MY FOOT ON THE BRAKE PEDAL, WHEN ALL OF A SUDDEN THE ENGINE BEGAN TO SPEED UP AND BRAKE PRESSURE FAILED TO STOP THE VEHICLE. THE VEHICLE STRUCK THE PARTIALLY OPEN DOOR, THEN SMASHED IN TO CABINETS IN THE REAR OF THE GARAGE. DAMAGE TO THE VEHICLE AND THE GARAGE WAS SEVERE. THERE CAR SUFFERED DAMAGE TO THE FRONT BUMPER, THE HOOD... Read more
Crash
Incident date: Oct 14, 2010
ON TWO OCCASIONS OUR 2010 JAGUAR XF HAS COMPLETELY STALLED IN THE MIDDLE OF TRAFFIC NARROWLY AVOIDING AN ACCIDENT. ON BOTH OCCASIONS WE HAD NO CONTROL OVER THE VEHICLE AS THE SYSTEM COMPLETELY FROZE. AFTER THE FIRST INCIDENT JAGUAR TOOK THE CAR AND REPLACED THE FUEL PUMP AND SOME OF ITS ACCESSORY'S. YESTERDAY THE SAME EVENT OCCURRED AND WE STARTED TO RESEARCH ONLINE TO SEE IF WE COULD FIND ANY OT... Read more
JAGUAR
VANDEN PLAS
(1994) — TIRES
Sep 25, 2010
Incident date: Sep 7, 2010
TIRE TREAD SEPARATION BRIDGESTONE/FIRESTONE ROAD KING WIDETRACK SR DOT W2X0 WTT (55,000 MILE TIRES) 225/60 R16 AT 70 MPH, 34,000 MILES ON TIRES, AT LEAST 5/32" OF TREAD LEFT. TIRES PURCHASED ON 8/14/2006, MANUFACTURED 20TH WEEK OF 2006, TIRE DELAMINATED ON 9/7/2010 ON INTERSTATE 4 ABOUT MILE MARKER 50 IN THE EVENING. *TR